This property is in high demand!
Last booked 7 hours ago
Free Wi-Fi in all rooms!
Last booked 7 hours ago
|Value for money||8.2|
"I'd go back to Shangri-La just to have another stay at this wonderful place."
May 29, 2016
"It's a nice place, tibetan style, with a real tibetan family as guest."
March 6, 2017
"The owner is very friendly kind and helpful."
December 23, 2018
"The compound and rooms are beautiful wood construction with..."
August 11, 2018
Kersangs Relay Station Hotel, located in Shangri La, Deqen, is a popular choice for travelers. From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the hotel offers easy access to the city's must-see destinations.
Offering hotel guests superior services and a broad range of amenities, Kersangs Relay Station Hotel is committed to ensuring that your stay is as comfortable as possible. The hotel provides Wi-Fi in public areas, car park, room service, airport transfer, babysitting to ensure our guests the greatest comfort.
Step into one of 10 inviting rooms and escape the stresses of the day with a wide range of amenities such as internet access – wireless, non smoking rooms, wake-up service, desk, balcony/terrace which can be found in some rooms. The hotel offers wonderful recreational facilities such as garden to make your stay truly unforgettable. Enjoy unparalleled services and a truly prestigious address at the Kersangs Relay Station Hotel.
"Room is cozy with hot shower and electric bed."
December 23, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
|Guest's age||Extra bed|
Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-3 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 4 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Kersangs Relay Station Hotel
Show reviews that mention
Very nice hotel with traditional tibetan style. Room is cozy with hot shower and electric bed. The hotel close to Big prayer wheel (Da fo temple) 5 minutes by walk. The owner is very friendly kind and helpful. Breakfast is very good with homemade bread in tibetan stylele.
Worth for money and good location”
Located in old town, walking distance to few tourist places and friendly staff
Wonderful Guest House”
Kersang Relay station is a guest house constructed in a traditional Tibetan style--a small compound with a front gate, several rooms, and multiple stories. The hotel is managed by a local family and they were extremely gracious and kind hosts, sharing knowledge of local activities and history, as well as providing transport to and from the airport. The compound and rooms are beautiful wood construction with good amenities.
Lovely place in the old town in a quiet spot (in July so not a busy period). The owners are very friendly but don't speak any English. A very peaceful place to stay, but the family are early risers, so expect lively exchanges at 7ish. Probably the comfiest bed I've slept in that wasn't in an expensive hotel!
Hi Joanne! Thank you so much for this review. We are glad to know you enjoyed your time at our hotel! It is always great for us to read about our clients's experiences. Have a nice day, Kersang's Relay Station Team
It's a nice place, tibetan style, with a real tibetan family as guest. They are very smiling, kind and helpful. Breakfast is very good with homemade bread. The guesthouse is all in wood. Beautiful. Our room was little but cozy. Just a little cold, but probably it was a problem just in our room. Anyway there is an electric heater to warm. The nice common room with a beautiful woodstove is warm. We are happy to have been there.
Hi Alessandro, We are glad to know you had a wonderful stay at our guesthouse! It can indeed be quite cold during winter. We are trying to improve the comfort of every room for the colder seasons! Thank you for taking the time to write us a review. You will always be welcomed to stay with us if you pass by Shangri-La another time! Have an amazing day, Kersang's Relay Station Team
Nice wooden building ”
Hi George! Thank you for leaving a review! We hope your stay was what you were looking for. Have a wonderful day, Kersang's Relay Station Team
Cozy, family run hotel with great location”
The hotel was extremely cozy and was centrally located. This family run spot is extremely welcoming and allowed me and my mother to have interactions with a local family and their traditions (nice conversation and local style breakfasts and teas).
Hi Joseph, We are glad your mom and you had a nice team in our company! We appreciate very much the time you put into leaving us a review! Have a wonderful day, Kersang's Relay Station
Very friendly and helpful staff”
Staff can arrange tickets to interesting sights with small discount and is very helpful. Place is not easy to find.
Hi Jessica! Thank you for your review! We are happy to know you enjoyed your stay! We are indeed working on the visibility of our guesthouse. Have a nice day, Kersang's Relay Station
Wonderful, wonderful stay. Home away from home in Shangri-La.”
Where do I even begin - WONDERFUL stay for both backpackers on budget and families with kids traveling to the magical Yunnan. Home away from home is how I felt while living at Kersang. Prime location tucked behind a quite little alley way - it is within 5 minutes walking in all distances of Shangri-La Old town. Our room was spacious, beautiful designed with wooden decor, and the washroom was clean and comfortable (you can imagine how neat it is to take a warm shower after a 95 km Yubeng hike!). One wakes up with a view to a beautiful court yard with the magnificent golden Prayer Wheel spinning on the Temple Hill in the background. The rooms come with multiple configurations - we were given a room with a large queen and a twin bed fit for a family. What made our stay at Kersang the most memorable is the friendly family staff, the aunty, uncle and Sonam. Sonam spoke perfect English and extended his helping hands way beyond what a 5 star hotel concierge would have: at times of confusion he provided recommendations on what and where to go, took us to bus station where we could go explore the greater Shangri-La ourselves, and walked round the old town with us to show us around. Kersang solidified our experience of the beautiful Shangri-La; I'd go back to Shangri-La just to have another stay at this wonderful place. And oh yes, don't miss out on the breakfast, it is excellent!
Lovingly restored traditional house”
Hi Gilian, Thank you so much for this review! We are very happy to know you spent a nice time at our guesthouse. Have a beautiful day, Kersang's Relay Station
Perfect Place for your Shangrila Journey”
Simply perfect. We spent most of our time outside of it but our time at the "Station" was pleasant and comfortable.
Hi Nicholas, Thank you so much for this great review! We are so happy to know you enjoyed your stay at our guesthouse and that it satisfied your needs. It will be our pleasure to host you again if you ever decide to come back to Shangri-La. Have a wonderful day, Kersang's Relay Station
Kersangs Relay Station Hotel”
Hi Neil, Thank you for taking the time to leave us a review! We are constantly trying to improve our guesthouse. Have a nice day, Kersang's Relay Station
Disappointing but pretty hotel ”
Hi Suniti, Thank you for taking the time to write us a review! We are sorry to hear that the guesthouse was not what you were looking for! We are constantly trying to improve every aspect of our guesthouse. Have a nice day, Kersang's Relay Station
Friendly and quiet guesthouse”
It's a very cozy guesthouse in local style and very authentic, centrally located in the old town directly behind the golden temple. It's a bit hard to find from the street, but once there you have a great view from to temple, especially from the terrace of the guesthouse! It's located directly next to the burnt part of the old town and was lucky to escape from the fire! The rooms are clean, very basic but have everything one need, including heat blankets. The owner speaks no English and his daughter was not here during our stay, but we managed to communicate with gestures for the basics and he was very friendly.
Hi Rosina, Thank you for taking the time to write us a review! We are very happy to know you had a nice time staying at our guesthouse. The staff is now doing its best to learn english. It will always be our pleasure to host you if you ever come back to Shangri-La! Have a beautiful day, Kersang's Relay Station
Authentic guesthouse, great location”
Hi Rosina, Thank you for taking the time to write us a review! We are glad to read that you enjoyed our guesthouse. Have a beautiful day, Kersang's Relay Station
Hi Aharon, Thank you for you review! Have a nice day, Kersang's Relay Station
nice and simple. well located”
nice and simple. well located, nice and simple. well located, nice and simple. well located
Hi Thibaud, Thank you for taking the time to write us a review, we appreciate it very much! We are glad to know you enjoyed the guesthouse. Have a nice day, Kersang's Relay Station
Average hotel slightly overprice. Small room.”
Stayed 3 nights with 2 nights black out with eletricity supply. According to hotel boss, this is very normal at Shangrila old town. Very small room with no drinking water provide. Hotel location is hard to find. Will not recommend this hotel to friends visiting Shangrila
Hi Wong, Thank you for taking the time to write us a review. We are very sorry for how your experience turned out. We are constantly trying to improve every small detail of our hotel. We now have drinking water provided at the reception and our electric system is more reliable. We are working on the visibility of the hotel but it stays a bit difficult because we are located in the Old Town. Once again, we apologize for how your stay was. We have now improved many aspects of our hotel. Have a nice day, Kersang's Relay Station
nice cleen room, staff dont know english”
the room was nice but the staff didnt knew english. we gave our cloth for washing and for 3 days we were at the hotel they didnt took care of it. (until we reminded them and then discovered a wet laundry...)
Hi Dov, Thank you for letting us know how your stay was. We are very sorry to know about the laundry incident. It was probably a miscommunication between the staff. We are now very alert and are making sure this type of situation does not happen a second time. As for the language barrier, the staff is currently doing their best to learn the english language to be able to communicate more easily with foreign clients. We apologize for the situation and we are glad to know you appreciated our amenities. Have a wonderful day, Kersang's Relay Station
This hotel was a 'top deal' in the recent Lonely Planet Guide, so a 'safe bet'. Well; the view from the terrace was nice. But that's all about it. Rooms were not dirty, but the toilet was smelling all nights. Staff's english was limited, service just adequate, nothing special. Bar; almost nothing in there. Coffee; extremely poor (the girl admitted she did not know how to handle the machine, but nevertheless charged us $ 3 for something that looked more like white tea and had even less taste). No atmosphere. Maybe we were spoilt in the weeks before, but we had much better experiences in hotels for half of the $50 per night we paid in Kersangs Relay Station
Hi Richard, Thank you for taking the time to write us a review. We are very sorry to read you were disappointed by your experience at our hotel. We are constantly trying to improve every small detail of our hotel. We will definitely work on the smell coming from the toilet. As for the language barrier with the staff, they are currently doing their best to improve their spoken english. We now have more options in our bar: local beers, wine, coffee and tea. We also have four different breakfast options. We are sorry to know the service was not what you expected. The staff is now trained a few times a year and does its best so that every client has a wonderful experience. As for the atmosphere, we are trying to improve it. It can indeed be very calm in Shangri-La during low season. Once again, we apologize for your experience. Thank you for letting us know what we can improve. Have a nice day, Kersang's Relay Station