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Ketapang Resort
Villa Room with King Bed - Room plan, Ketapang Resort in Pelabuhan Ratu
Interior view, Ketapang Resort in Pelabuhan Ratu
Interior view, Ketapang Resort in Pelabuhan Ratu
Swimming pool [outdoor], Ketapang Resort in Pelabuhan Ratu
Swimming pool [outdoor], Ketapang Resort in Pelabuhan Ratu
Entrance, Ketapang Resort in Pelabuhan Ratu

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8.2

Excellent

91 reviews

91 reviews

See map
See map

7.8

Very good

Location rating score

Very good location
Parking
FREE
Closest landmarks
Panatai karang hawu
4.1 km
Karang Hawu Beach
4.8 km
Cisolok Geyser
5.1 km
Cimaja Beach
7.3 km
Alfamart
7.6 km

Ketapang Resort

Jalan Pantai Cikembang, Pelabuhan Ratu Beach, Pelabuhan Ratu, Indonesia, 43366 - See map

Get your trip off to a great start with a stay at this property, which offers car park free of charge. Conveniently situated in the Pelabuhan Ratu Beach part of Pelabuhan Ratu, this property puts you close to attractions and interesting dining options. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Check-in [24-hour]

Airport transfer

Private beach

Currency exchange

Breakfast [free]

Facilities

Airport transfer

Car park

Shuttle service

Front desk [24-hour]

Swimming pool [indoor]

Fitness center

BBQ facilities

Luggage storage

Your dates are popular among travelersUsers are booking a place in Pelabuhan Ratu every 23 minutes on Agoda.com
Value for money8.3
Location rating7.8

Rooms available at Ketapang Resort

3 bedroom villa
...
  • Room size: 240 m²/2583 ft²
  • Beach view
  • 1 queen bed & 1 queen bed &...
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Villa - 2-Bedroom
...
  • Room size: 170 m²/1830 ft²
  • Beach view
  • 2 king beds
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Tree House
...
  • Room size: 36 m²/388 ft²
  • Beach view
  • 1 queen bed
Enter dates to see prices
Villa Room with King Bed
...
  • Room size: 76 m²/818 ft²
  • Beach view
  • 1 queen bed
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Ocean View Suite with Plunge Pool
...
  • Room size: 76 m²/818 ft²
  • Balcony/terrace
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Beachfront Bungalow with Plunge Pool
...
  • Room size: 160 m²/1722 ft²
  • Balcony/terrace
  • 2 super king beds and 1 sof...
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Tree House
...
  • Room size: 36 m²/388 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Beachfront Bungalow with Plunge Pool
...
  • Room size: 160 m²/1722 ft²
  • 2 bathrooms
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Tent
...
  • Room size: 16 m²/172 ft²
  • Shared bathroom
  • 2 double beds
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One Bedroom Villa
...
  • Room size: 30 m²/323 ft²
  • 1 double bed
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Frequently asked questions

What kind of non-water sports and outdoor activities are readily available at Ketapang Resort?

Ketapang Resort offers non-water sport and outdoor activities such as hiking trails for you to sweat it out.

Does Ketapang Resort have a fitness center?

Yes! Ketapang Resort features fitness center that is fittingly located on site, catering to your active needs to stay fit while on holiday vacation. For more details, please contact the property for more information.

Does Ketapang Resort offer laundry services?

Yes! Ketapang Resort offers laundry service at your convenience for whenever you need your favorite outfits clean and fresh all throughout your holiday. Please contact the property for more information.

Does Ketapang Resort provide dry cleaning services?

Yes! Ketapang Resort offers dry cleaning service that is available all throughout your stay, ensuring you're always looking your best in your favorite outfit. Please contact the property for more information.

What kinds of facilities are offered for kids at Ketapang Resort?

While on vacation with your family, your kids can also discover the fun in sports and recreation facilities made available at Ketapang Resort which include children's playground and kids pool.

What are the property's policies for children's bedding at Ketapang Resort?

Ketapang Resort's policy concerning children's bedding considers guests age 13 years and older as adults, and therefore must use an extra bed which will incur an additional fee. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

How many rooms does Ketapang Resort have?

Ketapang Resort has a total of 20 rooms.

How long do guests normally stay at Ketapang Resort?

Verified past guests that have stayed at Ketapang Resort had an average nightly stay of 1 night at this property.

What was the average room rate for Ketapang Resort been in the past month?

The typical room rate for Ketapang Resort in the past month is 1308006.28 IDR, compared to city's average of 474097.33 IDR.

What do visitors like most about Ketapang Resort?

Past visitors that stayed at Ketapang Resort have given this property a rating of 8.554 for its outstanding service as the main highlight for their stay.

What is the average rating that verified Solo travelers' have given to Ketapang Resort?

Verified solo travelers that have stayed at this property have given Ketapang Resort an average rating of 9.2. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

What people love about Ketapang Resort

  • 9.6

    Exceptional
    Location

    "Great pool, great location, great beach."

    Fajar

    |

    August 10, 2020

  • 10

    Exceptional
    Staff 

    "Good hospitality, friendly staff, great place to stay"

    Ardianto

    |

    October 10, 2023

  • 8.8

    Excellent

    "Rainy season meant we used the indoor area a lot and had great fun."

    Emyr

    |

    December 30, 2020

Property ranking|Compared to 59 Pelabuhan Ratu properties
See all rankings
Room size
131 sqm.
Couples review score
9/10
Service score
8.6/10
Cleanliness score
8.2/10
Bigger than
97
%
of Pelabuhan Ratu properties
Better than
92
%
of Pelabuhan Ratu properties
Better than
86
%
of Pelabuhan Ratu properties
Better than
86
%
of Pelabuhan Ratu properties
Overall rating:

8.2

Excellent
91 reviews
Cleanliness
8.2
Facilities
8.0
Location
7.8
Read all reviews >
More about Ketapang Resort

More about Ketapang Resort

Experience Luxury and Adventure at Ketapang Resort in Pelabuhan Ratu

Ketapang Resort in Pelabuhan Ratu, Indonesia is a 4.0 star hotel that offers an array of facilities to make your stay an unforgettable experience. The resort offers 24-hour room service, a coffee shop, bar, laundry service, restaurant, safety deposit boxes, airport transfer, tours, concierge, massage, indoor and outdoor pools, fitness center, motorized and non-motorized water sports, private beach, poolside bar, Wi-Fi in public areas, car park, designated smoking area, shuttle service, games room, dry cleaning, library, BBQ facilities, car hire, luggage storage, shared lounge/TV area, fishing, karaoke, diving, daily housekeeping, fireplace, ticket service, boats, canoe, watersports equipment rentals, wind surfing, snorkeling, surfing lessons, halal restaurant, and continental breakfast. Whether you are looking for relaxation or adventure, Ketapang Resort has something for everyone. With its stunning location and luxurious amenities, Ketapang Resort is the perfect place to indulge in a memorable vacation. The resort also offers onsite self-parking and car park free of charge for added convenience.

A Variety of Spacious Room Types at Ketapang Resort

Ketapang Resort in Pelabuhan Ratu, Indonesia offers a variety of spacious and comfortable room types to suit every traveler's needs. Guests can choose from a 3 bedroom villa, a tree house, a 2-bedroom villa, or a villa room with a king bed. The 3 bedroom villa is a sprawling 240 square meters with 3 queen beds, while the tree house is a cozy 36 square meters with a single queen bed. The 2-bedroom villa is a generous 170 square meters with 2 king beds, and the villa room with a king bed is a comfortable 76 square meters with 1 queen bed. With such a diverse range of room types, Ketapang Resort has something for everyone.

Great Services, Friendly Staff, and Beautiful Views at Ketapang Resort

Ketapang Resort in Pelabuhan Ratu, Indonesia has received rave reviews from satisfied customers. Guests have praised the resort's great services, friendly and helpful staff, and beautiful views of the sea. The resort boasts a great pool, great location, and great beach, making it the perfect place to spend time with family and friends. The complex and villas are also highly recommended, as they are nice and very clean with good furniture and sanitary facilities. Guests particularly enjoyed the Tree House villa and the indoor area during the rainy season. Overall, Ketapang Resort is a highly recommended resort that truly provides great services and courteous, friendly staff.

Experience Exceptional Service and Value at Ketapang Resort

Ketapang Resort in Pelabuhan Ratu, Indonesia has been consistently receiving positive feedback from its guests, earning an impressive overall rating of 8.0. The resort's value for money has been particularly praised, with a rating of 8.1, making it a great choice for budget-conscious travelers. The staff performance has also been highly rated, with a score of 8.5, indicating exceptional service and hospitality. While the facilities and location received slightly lower scores of 7.8 and 7.6 respectively, guests have raved about the resort's cleanliness, which earned a rating of 8.0. Overall, Ketapang Resort is a top choice for travelers seeking a comfortable and affordable stay with excellent service and cleanliness.

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Amenities and facilities

Excellent
Facilities

8

Most talked about facilities

Breakfast

1 mention

Beach

1 mention

View

1 mention

Languages spoken
  • English
  • Indonesian
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Wi-Fi [portable rental]
  • Wi-Fi in public areas
Things to do, ways to relax
  • Badminton court
  • Billiards
  • Boating
  • Canoeing
  • Dart board
  • Diving
  • Fishing
  • Fitness center
  • Game room
  • Garden
  • Hiking
  • Karaoke
  • Massage
  • Outdoor recreational features
  • Private beach
  • Snorkeling
  • Surfing lessons
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Watersport equipment rentals
  • Water sports (motorized)
  • Water sports (non-motorized)
  • Wind surfing
Cleanliness and safety
  • Breakfast in room
Dining, drinking, and snacking
  • Bar
  • BBQ facilities
  • Breakfast [continental]
  • Breakfast [free]
  • Coffee shop
  • Happy hour
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Playground
  • Swimming pool [kids]
Access
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
Available in all rooms
  • Coffee/tea maker
  • Free bottled water
  • Free instant coffee
  • Mirror
  • Non-smoking
  • Private entrance
  • Refrigerator
  • Towels
  • Wooden/parqueted flooring

Food and dining

Breakfast options
  • American
  • Asian
  • Halal
  • Vegetarian
  • Full English/Irish

Location

Jalan Pantai Cikembang, Pelabuhan Ratu Beach, Pelabuhan Ratu, Indonesia, 43366
Very good
Location

7.8

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Airport transfer fee1500000 IDR
The property
  • Number of rooms 20

Reviews of Ketapang Resort from real guests

Provided by verified guests of Agoda
8.2
Cleanliness8.2
Facilities8.0
Location7.8
Service8.6
Value for money8.3
High score for Pelabuhan Ratu
Rating
9+ Exceptional (15)
8-9 Excellent (8)
7-8 Very Good (3)
6-7 Good (0)
<6 Below Expectation (9)
Time of the year
Mar - May (8)
Jun - Aug (8)
Sep - Nov (9)
Dec - Feb (10)

Show reviews that mention 

Showing 35 verified guest comments
12
10.0
Exceptional
Dina from Indonesia
Family with young children
Villa - 2-Bedroom
Stayed 2 nights in April 2023

Nice views and activities”

We stay at 2 villa bed room, it was clean, nice staff, good views for sunrise, has a lpt of activities like swimming, bilyard, tennis meja, bulu tangkos, only one road to resort need to be upgraded, the rest is best

Reviewed April 25, 2023

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9.6
Exceptional
Parulian from Indonesia
Family with young children
Villa - 2-Bedroom
Stayed 2 nights in August 2020

Paradise beyond the hills”

Access to the location is quite off-road with rocky and sandy downhill slopes. So make sure your vehicle is not too low and high CC is recommended. But once you arrive at the location, you will find a hidden paradise. The beach is relatively quiet, so it is relatively safe for social distancing. Only the breakfast is a bit late, at 8 o'clock. Those who want to leave earlier cannot enjoy breakfast. WiFi is only available at the restaurant location. So far the kids are satisfied. If there are additional facilities such as banana boat, fishing or diving packages, it will be even better.

Reviewed August 28, 2020

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10.0
Exceptional
Fajar from Indonesia
Group
Villa - 2-Bedroom
Stayed 1 night in October 2019

Satisfied”

Satisfied even though the AC didn't work optimally, but the staff promised to fix the problem for the next vacation....beautiful beach, great location, the owner is very nice even though only communicating through WA......

Reviewed August 10, 2020

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9.6
Exceptional
Fajar from Indonesia
Group
Villa Room with King Bed
Stayed 1 night in February 2020

Superb”

our stay in villa 1 (2 bedrooms max 8 persons) is quite nice although our AC did not work properly but the staff is very helpful and promise to fix the ac problem for our next stay..... great pool, great location, great beach...

Reviewed August 10, 2020

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8.8
Excellent
Emyr from Indonesia
Family with young children
Tree House
Stayed 3 nights in December 2020

Quirky, relaxing venue”

A small and engaging resort on a pebble beach. We stayed in a treehouse which was an interesting experience. Rainy season meant we used the indoor area a lot and had great fun. Food and service was good, staff were friendly and helpful. One thing to be aware of is that the access is

Reviewed December 30, 2020

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8.4
Excellent
Prianggoro from Indonesia
Family with young children
Tree House
Stayed 1 night in October 2020

Amazing Private Beach Resort”

Very Nice Villas, especially the Tree House. Very good furniture and sanitary, also the staff. Speachless..., overall highly recommended

Reviewed October 18, 2020

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8.8
Excellent
Randy from Indonesia
Family with young children
3 bedroom villa
Stayed 2 nights in April 2019

The Getaway Destination ”

Located on the southern beach of West Java, Pelabuhan Ratu is one of the tourist destinations on the region that isn’t so well known by many people. The somewhat quite rural community combined with a great view makes this a hidden gem for those who seek for a getaway from the well known beaches up in the northern area (Anyer, which also is a famous spot for beach goers). The Ketapang Resort is located at the far end of the Pelabuhan Ratu area, takes a very scenic route that overlook the entire bay and the view both on the way and within the resort is nonetheless spectacular and stunningly breathtaking. The resort was recently build and reside within Cikembang Beach, a local fishermen area that also offers fresh seafood that is caught daily from the ocean. You can bought the products straight from the fishermen and the resort provides cooking services to process the seafood for you to enjoy during your stay. Overall, the services and facilities within the resort is definitely on the great side as they truly provide you with a great services, courteous and very friendly staffs. However, it is a newly build resort and one of the problematic aspect of the place is the location and how to access the area. Different than most of the places that resides on the beachside of Pelabuhan Ratu, the resort location can be quite challenging for some since the access point takes quite a climb with your car and the access road to the resort is still under development by local authorities. Travelers with personal cars are advised to be extremely cautious as the road can be very narrow and winding to get to and I personally advise to drive on day time since there are few lightning on the road during the night. Also, first timers that are using online maps to get to the resort , please do call the resort for guidance as the online maps is using an old access point that is too dangerous to be traveled with and are limited to off-road capable vehicles. All in all, personally, as a fa

Reviewed May 02, 2019

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9.6
Exceptional
Maylia from Indonesia
Couple
Tree House
Stayed 1 night in August 2018

Excellence VIEW”

Recommended Resort to spend with family and friends. Nice food, Beautiful view of the sea, good facility and a very humble staff. Sure thing, I will be back again and again. Please keep the beach as private as now.... Lia & Fajar...

Reviewed August 19, 2018

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8.0
Excellent
Dinda from Indonesia
Couple
Tree House
Stayed 2 nights in February 2019

Good stay”

It was a so so stay for me & my boyfriend, the staff was great & the room was nice. Just a suggestion pls setup a mosquito net above the bed for tree house bcs some ants & bugs kept falling to the bed. For the location wise abit too far, hard to find food around here & the food at the villa abit pricey. Private beach but full of rocks instead of sand. We decide to check out abit early & went to ujung genteng on the second day bcs we found nothing to do there.

Reviewed March 26, 2019

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7.2
Very good
Darma from Indonesia
Family with young children
Villa - 2-Bedroom
Stayed 1 night in March 2018

Very good”

The complex and villas themselves were nice and VERY clean. Meticulously clean in fact. Not even 1 cobweb on the window sills etc. But getting there was not easy. We have to drive down a beaten track off the main road. When we arrived, it was almost 11pm, and the track down was totally dark. I had to stop every 5 minutes to check. After calling the hotel, they assured us to just go ahead. But I still hesitated coz saw what looked like a dead end without any sign of life or lights. Fortunately, a motorcycle came by and they led us forward. Reaching near the hotel, we discovered to our horror that we have to park our car across a small river from the hotel and cross by foot via a makeshift temporary bamboo bridge. At almost midnight, with 3 children and 2 year old baby in tow.. it was not something I appreciated. The hotel did send some staff to help us with our bags. The next day, the hotel owner, a nice lady, explained that the recent rains washed away their bridge.

Reviewed June 25, 2018

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Thank you for your review. We have rebuilt the bridge and have improved road access. We hope you can visit us again.

Responded August 04, 2018
Ketapang Resort
5.6
Yau from Hong Kong SAR, China
Group
Villa Room with King Bed
Stayed 1 night in February 2019

A nice resort in a remote area ”

The resort is in good condition with nice decoration. But the way to the hotel is really far. The beach is filled with rocks before water recedes. I did not want to swim in this area because the waves are huge and there are many fishing boats.

Reviewed February 08, 2019

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6.0
Ramavtar from India
Couple
Tree House
Stayed 1 night in November 2019

Good location but poor maintenance ”

It was not as pleasant stay there as we had expected it to be. We had chosen tree house thinking that it would be unique experience, however it turned out to be a bit of nightmare. The air conditioner in the room was totally not working, there was no refrigerator in the room, though when we had enquired before booking we were assured by the owner that it is provided in all rooms. The ants and mosquitoes kept us bothering throughout the stay. The beach and surroundings not clean. The water in swimming pool was not clean so couldn't use it.

Reviewed November 26, 2019

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9.2
Exceptional
Ratna from Indonesia
Family with teens
Ocean View Suite with Plunge Pool
Stayed 1 night in April 2017

Exceptional”

Room very hommy, and the view very good. I like it very much

Reviewed May 02, 2017

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Thank you for your review. We have now built an even roomier 3 bedroom villa. We hope you can visit us again.

Responded August 04, 2018
Ketapang Resort
8.4
Excellent
Glendy from Indonesia
Group
Villa Room with King Bed
Stayed 1 night in August 2018

Good resort, not so good entrance”

Resortnya sendiri bagus, kamar bersih, fasilitas kamar lengkap, ada piring, gelas, dispenser,kulkas, tp untuk akses jalan mungkin harus diperbaiki karena akses masuk agak kecil dan sangat jelek karena menggunakan kerikil

Reviewed August 22, 2018

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2.0
maria from Indonesia
Family with young children
Villa - 2-Bedroom
Stayed 2 nights in December 2018

The hotel should not run hospitality business”

The hotel refuse to give any solution about the reservation that has been made regarding customer concern about tsunami that been happened in the next province as the resort that should be considered force majeure. How can they run hospitality business without having any emphaty and dont care about customer’s concern.

Reviewed December 27, 2018

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Dear Sir/Madam, Thank you for your review. I note that you did not stay at our hotel so how can you make a review? You cancelled the booking which was non refundable. You booked a special rate non refundable booking. It is our busiest time of the year and you cancelled on the day of your arrival meaning we could not rebook the room. We are situated no where near the tsunami that occurred. We are happy to move your booking to another time free of charge with prior notice if you contact us. We do care greatly what customers think and we do provide the option of bookings at higher rates that may be cancelled prior to arrival.

Responded January 11, 2019
Ketapang Resort
2.0
atak from Indonesia
Family with young children
Villa Room with King Bed
Stayed 1 night in August 2019

Unrecomended hotel”

No parking area, no access road ( under construction ). Agoda should be selected every hotel to sell...

Reviewed August 26, 2019

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3.6
radinal from Indonesia
Group
Villa Room with King Bed
Stayed 1 night in December 2017

30”

No breakfast Water was dirty Road accessibility was bad food was not so good

Reviewed December 11, 2017

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Thank you for your feedback. Our restaurants are open for breakfast from 7am till 9pm. We have employed a new international chef and rebuilt the bridge. At the time of your visit we had just reopened after a natural disaster had washed the bridge and road away. We invite you to visit us again.

Responded August 04, 2018
Ketapang Resort
10.0
Exceptional
Ardianto from Indonesia
Family with young children
Villa Room with King Bed
Stayed 2 nights in April 2023

Exceptional”

Good hospitality, friendly staff, great place to stay

Reviewed October 11, 2023

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4.8
TAKASHI from Japan
Business traveler
Villa Room with King Bed
Stayed 1 night in March 2023

景色は良いが、場所が? 食事が??”

海を眺めてのんびりできたが、とにかく場所が不便。食事も注文したものと違っていたが、お客様が私一人でしたので、交換させるのも気の毒で、そのまま食べたが、あまり美味しくなかった。。。

Reviewed March 19, 2023

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9.6
Exceptional
Kazumasa from Indonesia
Family with teens
Tree House
Stayed 3 nights in June 2019

Good”

食事が美味しい、スタッフの対応が良い!

Reviewed June 05, 2019

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12
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