Khalidiya Palace Rayhaan by Rotana
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8.9
Excellent
/10
(422 reviews)See what guests said
See map
9.0
Exceptional
Location rating score
Exceptional location
Parking
FREE
  • Etihad Towers510 m
  • Emirates Palace730 m
  • Bellydancing Lessons, Hiltonia1.17 km
  • Hiltonia Health Club & Spa1.22 km
  • CineStar Cinemas2.31 km
  • Khalidiya Children's Garden2.39 km
  • Shuja Yacht2.42 km
  • Corniche Road2.43 km
  • Marina Mall2.43 km
  • Heritage Village2.62 km
  • Free Wi-Fi

    Khalidiya Palace Rayhaan by Rotana

    Corniche Road , Abu Dhabi Corniche, Abu Dhabi, United Arab Emirates - See map
    "Friendly and accomodating staffs.they have provided our special request like baby cot, extra blankets and pillows."
    Jennifer - July 22, 2018
    Exceptional reputation
    Recommended by 93% of guests
    Exceptional cleanliness
    9.2 rating for cleanliness
    • Airport transfer

    • Private beach

    • Currency exchange

    • Free Wi-Fi in all rooms!

    • Sauna

    Cheaper than 82% of all properties in Abu Dhabi in the last 24 hours

    Compared to 254 Abu Dhabi properties at Agoda for various dates

    Property ranking|Compared to 254 Abu Dhabi properties
    See all rankings
    Overall score
    8.9/10
    Cleanliness score
    9.2/10
    Value for money score
    8.6/10
    Location score
    9.0/10
    Better than
    95
    %
    of Abu Dhabi properties
    Better than
    94
    %
    of Abu Dhabi properties
    Better than
    93
    %
    of Abu Dhabi properties
    Better than
    93
    %
    of Abu Dhabi properties
    Value for money8.6
    Location rating9.0
    Nearest airportAl Bateen Executive Airport (AZI)
    Distance to airport14.0 km

    Rooms available at Khalidiya Palace Rayhaan by Rotana

    8.9
    Excellent
    Room comfort & quality
    Family Room with Balcony
    Family Room with Balcony
    ...
    • Room size: 120 m²/1292 ft²
    • City view
    • 2 single beds and 1 king be...
    Enter dates to see prices
    Premium Suite
    Premium Suite
    ...
    • Room size: 75 m²/807 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Two-Bedroom Suite with Balcony
    Two-Bedroom Suite with Balcony
    ...
    • Room size: 125 m²/1345 ft²
    • 2 bathrooms
    • 1 queen bed or 2 single bed...
    Enter dates to see prices
    Classic King Room with Balcony
    Classic King Room with Balcony
    ...
    • Room size: 50 m²/538 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Premium Room with Balcony
    Premium Room with Balcony
    ...
    • Room size: 60 m²/646 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Classic King Room with Sea View
    Classic King Room with Sea View
    ...
    • Room size: 45 m²/484 ft²
    • Beach view
    • 1 king bed
    Enter dates to see prices
    Premium Plus
    Premium Plus
    ...
    • Room size: 60 m²/646 ft²
    • Beach view
    • 1 king bed
    Enter dates to see prices
    Classic Twin Room with Balcony
    Classic Twin Room with Balcony
    ...
    • Room size: 50 m²/538 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Premium Room
    Premium Room
    ...
    • Room size: 55 m²/592 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Classic Twin Room with Sea View
    Classic Twin Room with Sea View
    ...
    • Room size: 45 m²/484 ft²
    • Beach view
    • 2 single beds
    Enter dates to see prices

    What people love about Khalidiya Palace Rayhaan by Rotana

    • 7.6
      Very good

      "Hotel really has a very nice set up for facilities."

      Steven

      |

      June 19, 2018

    • 10.0
      Exceptional

      "Our room had the best window view one can get."

      Neil

      |

      July 11, 2018

    • 10.0
      Exceptional
      Staff 

      "Excellent services provided by all staff ."

      WEE

      |

      April 7, 2018

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    More about Khalidiya Palace Rayhaan by Rotana

    More about Khalidiya Palace Rayhaan by Rotana

    10.0
    Exceptional

    "The pool bar waiter Shanker lal is very nice in dealing with..."

    Ma. L.

    |

    February 13, 2018

    An overview

    Show less

    Most talked about facilities

    Swimming Pool
    17 mentions
    Breakfast
    14 mentions
    Housekeeping
    11 mentions
    Beach
    7 mentions

    What they offer

    7.6
    Very good
    Breakfast

    "Breakfast was great, and had plenty of options for gym, pool..."

    Steven

    |

    June 19, 2018

    View all reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Food and dining

    Breakfast options

    American
    Asian
    Continental
    Halal
    Italian
    Vegetarian
    Full English/Irish
    Gluten-free

    Restaurants on site

    Horizon and Kamoon
    Cuisine:American, Asian, Chinese
    Menu:Buffet, A-la-carte

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Property's guest policies

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    Some helpful facts

    Show less
    Most helpful reviews for Khalidiya Palace Rayhaan by Rotana
    Family with young children
    Stayed 2 nights in July 2019
    Classic Room
    Exceptional10.0
    ExceptionalThis is one of the best hotels we stayed in. Room was large with a sitting area with a couch. The room was very clean and modern. The staff at the front desk was very friendly, helpful and professional. They even gave us a bottle of water for being a Choice Hotel member. The lobby was nice and clean. lunch area was large. There were several kitchen staff members constantly monitoring the lunch items. All stuff were very nice and I specially thank receptionist Mr. Donald for good reception
    farisfrom JordanReviewed July 18, 2019
    Couple
    Stayed 1 night in July 2019
    Excellent8.8
    A good staycationEverything is spacious, room, pool. Staffs are all welcoming. The beach is not that great. I was expecting something like the Saadiyat beach, but the pool is awesome. The classic room was spacious for like a family of five. At last, a room with a TV with good channels!! we actually used the tv to watch something. We had a balcony facing the pool which was very nice. We did not have the time to see the gym. Buffet food is okay. I did like the chef who was cooking the steak during dinner. I felt he was stingy. The breakfast was okay, I want to comment on the eggs. The eggs occupied like half of the entire mains. On the cooking station, there was egg omelet and a fried egg, on the mains section, there was scrambled egg, soft boiled, and hard-boiled. I think they forgot to have poached eggs.
    ARLEFfrom United Arab EmiratesReviewed July 16, 2019
    Family with young children
    Stayed 3 nights in July 2019
    Classic Room
    Exceptional10.0
    The best hotel I've ever visited in UAEIt was really the best visit to a hotel in UAE. I recommend this hotel to all people who are looking for the best facilities and location. Moreover, I enjoyed all sports that are available in the hotel. Sure I'll repeat my visit with my family again and again.
    EslamReviewed July 21, 2019
    Couple
    Stayed 3 nights in June 2019
    Classic Room
    Exceptional9.2
    Nice hotel with great facilities and beach let down a little by acoustics and attention to detailI previously lived in the apartments that form part of this complex and it was really nice to be back. The hotel has great facilities with a nice private beach, good gym and pleasant ambiance. Location is great for a walk along the corniche. The location is quiet and relaxed. The only issue is the atrium design which means that the noise from breakfast penetrates the rooms on the lower floors. I specifically requested an upper floor room non-smoking room, but was given the opposite. Disappointing that the staff hadn't read the comments. Make sure you request an upper floor. Even from the 5th floor, the views are amazing. If you want to party, check out Al Maya beach party. Boats leave from 11am on Fridays at the port just along the road from the hotel. Great fun.
    Davidfrom United Arab EmiratesReviewed July 01, 2019
    Family with young children
    Stayed 2 nights in July 2019
    Classic Room
    Exceptional10.0
    Excellent hotel with excellent customer service Wonderful place, Wonderful team work with excellent customer service, nice vacation .
    ALYfrom United Arab EmiratesReviewed July 21, 2019

    Reviews of Khalidiya Palace Rayhaan by Rotana from real guests

    Overall rating
    8.9
    Excellent
    From 6265 reviews
    Provided by verified guests of
    Agoda Reviews (422)Booking.com Reviews (4708)
    Rating via Agoda8.9
    /
    10
    Cleanliness9.2
    Facilities9.0
    Location9.0
    Room comfort and quality8.9
    Service8.9
    Value for money8.6
    High score for Abu Dhabi
    Rating
    9+ Exceptional (157)
    8-9 Excellent (46)
    7-8 Very Good (34)
    6-7 Good (10)
    <6 Below Expectation (21)
    Time of the year
    Mar - May (59)
    Jun - Aug (106)
    Sep - Nov (38)
    Dec - Feb (65)
    All guests (422)
    All room types
    All languages

    Show reviews that mention 

    Showing 268 verified guest comments
    12345
    10.0
    Exceptional
    faris from Jordan
    Family with young children
    Classic Room
    Stayed 2 nights in July 2019

    Exceptional”

    This is one of the best hotels we stayed in. Room was large with a sitting area with a couch. The room was very clean and modern. The staff at the front desk was very friendly, helpful and professional. They even gave us a bottle of water for being a Choice Hotel member. The lobby was nice and clean. lunch area was large. There were several kitchen staff members constantly monitoring the lunch items. All stuff were very nice and I specially thank receptionist Mr. Donald for good reception

    Reviewed July 18, 2019

    Dear Agoda Member, Thank you for staying with Khalidiya Palace Rayhaan by Rotana and we are delighted to have you as our valued guest. It is such heartwarming to know that we have exceeded your expectations and provided you a memorable stay with us. At Khalidiya Palace Rayhaan by Rotana, we always do our utmost in providing the highest level of service and facilities to our valued guests. Rest assured that your compliments have been passed on to the team, particularly to Donald. Once again, thank you for your feedback and deeming us as one of the best hotels you have stayed in. We hope to welcome you back in the hotel during your next visits. Yours sincerely, Chadi Nicolas General Manager

    Responded July 21, 2019
    Khalidiya Palace Rayhaan by Rotana
    8.8
    Excellent
    ARLEF from United Arab Emirates
    Couple
    Stayed 1 night in July 2019

    A good staycation”

    Everything is spacious, room, pool. Staffs are all welcoming. The beach is not that great. I was expecting something like the Saadiyat beach, but the pool is awesome. The classic room was spacious for like a family of five. At last, a room with a TV with good channels!! we actually used the tv to watch something. We had a balcony facing the pool which was very nice. We did not have the time to see the gym. Buffet food is okay. I did like the chef who was cooking the steak during dinner. I felt he was stingy. The breakfast was okay, I want to comment on the eggs. The eggs occupied like half of the entire mains. On the cooking station, there was egg omelet and a fried egg, on the mains section, there was scrambled egg, soft boiled, and hard-boiled. I think they forgot to have poached eggs.

    Reviewed July 16, 2019

    Dear Agoda Member, Warmest greetings from Khalidiya Palace Rayhaan by Rotana. We are glad that your overall stay with us was satisfactory in general and thank you for your positive comments. On the other hand, your comment about your breakfast experience has been noted and addressed. Thank you once again for your time and we look forward to welcoming you back to Khalidiya Palace Rayhaan by Rotana, assuring you of our personalized service and best attention at all times. Yours sincerely, Chadi Nicolas General Manager

    Responded July 16, 2019
    Khalidiya Palace Rayhaan by Rotana
    10.0
    Exceptional
    Eslam
    Family with young children
    Classic Room
    Stayed 3 nights in July 2019

    The best hotel I've ever visited in UAE”

    It was really the best visit to a hotel in UAE. I recommend this hotel to all people who are looking for the best facilities and location. Moreover, I enjoyed all sports that are available in the hotel. Sure I'll repeat my visit with my family again and again.

    Reviewed July 21, 2019

    Dear Agoda Member, Thank you for staying with Khalidiya Palace Rayhaan by Rotana and we are delighted to have you as our valued guest. It warms our heart to know that we have exceeded your expectations and provided you a memorable stay with us. Thank you for highlighting our excellent facilities and location, and rest assured that your compliments have been duly shared with the team. Once again, thank you for your feedback and deeming us as one of the best hotels you have stayed with. We can’t wait to welcome you back soon. Yours sincerely, Chadi Nicolas General Manager

    Responded July 22, 2019
    Khalidiya Palace Rayhaan by Rotana
    9.2
    Exceptional
    David from United Arab Emirates
    Couple
    Classic Room
    Stayed 3 nights in June 2019

    Nice hotel with great facilities and beach let down a little by acoustics and attention to detail”

    I previously lived in the apartments that form part of this complex and it was really nice to be back. The hotel has great facilities with a nice private beach, good gym and pleasant ambiance. Location is great for a walk along the corniche. The location is quiet and relaxed. The only issue is the atrium design which means that the noise from breakfast penetrates the rooms on the lower floors. I specifically requested an upper floor room non-smoking room, but was given the opposite. Disappointing that the staff hadn't read the comments. Make sure you request an upper floor. Even from the 5th floor, the views are amazing. If you want to party, check out Al Maya beach party. Boats leave from 11am on Fridays at the port just along the road from the hotel. Great fun.

    Reviewed July 01, 2019

    Dear Agoda Member, Thank you for making time to share with us your feedback. We are glad that you were satisfied with your stay with us, and you liked our recreation facilities, ambiance and location. On the other hand, we would like to ask for your understanding regarding the noise disturbance you encountered and our inability to meet your room preference during your stay due to the limited availability of such room type. Nevertheless, we have updated your profile in the system to ensure that your preference is taken care of during your next visit. Once again, thank you for your feedback and we hope to get the opportunity to welcome you back to Khalidiya Palace Rayhaan by Rotana, assuring you of our personalized service and best attention at all times. Yours sincerely, Chadi Nicolas General Manager

    Responded July 16, 2019
    Khalidiya Palace Rayhaan by Rotana
    10.0
    Exceptional
    ALY from United Arab Emirates
    Family with young children
    Classic Room
    Stayed 2 nights in July 2019

    Excellent hotel with excellent customer service ”

    Wonderful place, Wonderful team work with excellent customer service, nice vacation .

    Reviewed July 21, 2019

    Dear Agoda member, Thank you for posting your review on this platform. It warms our heart to know that you had a memorable stay with us. At Khalidiya Palace Rayhaan by Rotana, we always do our utmost in ensuring that we go beyond our guests’ needs and expectations. Your compliments have been passed on to the team. We look forward to welcoming you back to the hotel soon, assuring you of our personalized service and best attention at all times. Yours sincerely, Chadi Nicolas General Manager

    Responded July 21, 2019
    Khalidiya Palace Rayhaan by Rotana
    9.6
    Exceptional
    Norhananni from Malaysia
    Couple
    Classic Twin Room with Balcony
    Stayed 1 night in July 2019

    Outstanding Facilities ”

    Love their Private Beach the most. Check in/out process were very quick and professional. We’ve been offered for a sea view room, thumbs up to that. Warmth welcome from all their concierge staffs. We were here July 2019.

    Reviewed July 14, 2019

    Dear Agoda member, Thank you for staying with us and posting your review on Agoda. It is with delight to know that you had a wonderful holiday with us. At Khalidiya Palace Rayhaan by Rotana, we always do our utmost in ensuring that we go beyond our guests’ needs and expectations. Therefore, thank you very much for acknowledging our efforts, and rest assured that your feedback has been passed on to the team. We look forward to welcoming you back to Khalidiya Palace Rayhaan by Rotana soon, assuring you of our personalized service and best attention at all times. Yours sincerely, Chadi Nicolas General Manager

    Responded July 16, 2019
    Khalidiya Palace Rayhaan by Rotana
    10.0
    Exceptional
    Jennylaine from United Arab Emirates
    Group
    Stayed 2 nights in June 2019

    Perfect stay”

    We loved it here! Debbie from front desk checked us in early so thats a good start.. and practically everything went by smoothly... Breakfast was a good variety .. the pool and the beach was very clean.. what can i say.. everything is perfect from check in to check out.. keep it up

    Reviewed June 06, 2019

    Dear Agoda Member, Thank you so much for taking the time out to write us a review here on Agoda. We at Khalidiya Palace Rayhaan by Rotana are wholeheartedly touched by your endearing compliments and glad that you had a memorable stay with us. Rest assured that your feedback has been passed on to the team, particularly to Debbie. We look forward to welcoming you back to the hotel soon, trusting that we could provide you with the excellent service that you truly deserve. Yours sincerely, Chadi Nicolas General Manager

    Responded June 16, 2019
    Khalidiya Palace Rayhaan by Rotana
    10.0
    Exceptional
    Havvanur
    Couple
    Stayed 1 night in June 2019

    Great getaway”

    We've just come back from our stay, and feeling great about it. It was a short stay, however we got what we needed! There was a little mix-up about our reservation with Agoda when we arrived at the hotel, it didn't appear on their system. Glen, the lovely receptionist offered us complementary drinks while waiting. She completed our reservation with an upgrade to a premium room. It was a spacious one with a balcony! Loved it! The breakfast was good, and the waiters and waitresses are cheerfull. The sea is lovely, the pool is big and fun. We also spent some time with jacuzzi, and loved it too! We were running late on checkout time and Glen saved us from trouble by providing us late check-out too. We are very grateful choosing this hotel among others and meeting Glen, she is very professional at her job and giving off positive energy to the customers. Thanks a lot!

    Reviewed June 29, 2019

    Dear Agoda member, Thank for taking the time to post your review on Agoda, We are delighted to know that you had a wonderful stay with us and we exceeded your expectations. Thank you for highlighting our excellent colleagues' hospitality and customer service, breakfast selection, and recreation facilities. Rest assured that your compliments have been passed on to the team, particularly to Glen. Hopefully, your next visit will be much longer so you may experience the hotel a bit more. We look forward to welcoming you back to Khalidiya Palace Rayhaan, assuring you of our personalized service and best attention at all times. Yours sincerely, Chadi Nicolas General Manager

    Responded June 30, 2019
    Khalidiya Palace Rayhaan by Rotana
    2.0
    Apri from Philippines
    Couple
    Classic Room
    Stayed 1 night in July 2019

    room is dirty!!!”

    I am a regular guest in this hotel and among all rotana this is our favorite and i even recommend to my friends but this will be my last stay and i will never go back! We plan To stay for a night just to de-stress and i asked if we could have a nice view with balcony but they turn down my request. When we came in the room the Floor was dirty and there are cut nails on the floor. I requested to changed the room but they refused because the reception said its fully booked. But when o checked the hotel site or agoda its shows there is available room with same category! Amazing!

    Reviewed July 14, 2019

    Dear Agoda Member, Thank you for staying with us and posting your review on this platform. As we are committed to deliver exceptional service every time, we are in daily process of improving our standards and our guests’ expectations. Therefore, we regret to know that you were not satisfied with your stay with us, due to your room experience. Upon check-in, you have asked for a complimentary room upgrade which unfortunately was declined due to high occupancy, and later on request to cancel your booking as you were not happy with the room’s size. Based on our record, we did not receive any complaint from your side related to the cleanliness of the room which could have given us a chance to resolve your concern. We are hopeful that you will give us the opportunity to better serve you in the future and should you decide to visit us again, please let me know so I can personally take care of your requirements. Yours sincerely, Chadi Nicolas General Manager

    Responded July 23, 2019
    Khalidiya Palace Rayhaan by Rotana
    6.0
    ZEAD from Jordan
    Family with young children
    Premium Room
    Stayed 1 night in July 2019

    Great hotel ”

    Reception staff need more improvement.. valet parking is night mare

    Reviewed July 17, 2019

    Dear Agoda member, Thank you for staying with us and posting your review on Agoda. As we are committed to deliver exceptional service every time, we are in the daily process of improving our standards and our guests’ expectations. Therefore, we regret to know that you were not satisfied with your stay with us, due to your arrival and valet service experience. Rest assured that your feedback has been noted and addressed for corrective action. Once again, thank you for your time and we are hopeful that you will give us the opportunity to serve you again in the future. Yours sincerely, Chadi Nicolas General Manager

    Responded July 23, 2019
    Khalidiya Palace Rayhaan by Rotana
    10.0
    Exceptional
    Mohamed from United Arab Emirates
    Couple
    Classic Room
    Stayed 1 night in July 2019

    Exceptional”

    It’s my first time to be comfortable like this and the staff was really helpful

    Reviewed July 11, 2019

    Dear Agoda member, Thank you for your recent stay at Khalidiya Palace Rayhaan by Rotana and taking the time to post your review on this platform. It is such heartwarming to know that you had an excellent stay with us, and we exceeded your expectations in all aspects of our service and facilities. Moreover, than you for highlighting the exceptional service provided to you by our colleagues and rest assured that your feedback has been passed on to the team. We look forward to welcoming you back to the hotel soon, assuring you of our personalized service and best attention at all times. Yours sincerely, Chadi Nicolas General Manager

    Responded July 31, 2019
    Khalidiya Palace Rayhaan by Rotana
    10.0
    Exceptional
    Marianne from United Arab Emirates
    Family with young children
    Classic Twin Room with Balcony
    Stayed 1 night in June 2018

    Exceptional”

    Excellent service provided by the staff. Amazing view specially in the evening view of the Presidential Palace and Emirates Palace. we booked 3 rooms and family room was upgraded which was wonderful and room was spacious.

    Reviewed June 10, 2019

    Dear Agoda Member, Thank you for taking the time to share your valuable comments regarding your stay with us. It is always encouraging to receive a positive feedback from our guest as this goes a long way in motivating our team in our aim to provide the highest quality service and facilities. Rest assured that your compliments have been passed on to the team. Thank you once again for your feedback and we look forward to welcoming you to Khalidiya Palace Rayhaan by Rotana for another memorable stay with us. Yours sincerely, Chadi Nicolas General Manager

    Responded June 16, 2019
    Khalidiya Palace Rayhaan by Rotana
    7.6
    Very good
    RIchard from United Arab Emirates
    Couple
    Classic Room
    Stayed 2 nights in July 2019

    Very good”

    Ensure better tasting filter coffee for breakfast

    Reviewed July 21, 2019

    Dear Agoda member, Thank you for taking the time to post your review on this platform. We are happy to know that your overall stay with us was satisfactory in general. On the other hand, your comment about your breakfast experience in Horizon has been taken into consideration. Once again, thank you for your feedback and we look forward to welcoming you back to Khalidiya Palace Rayhaan by Rotana, trusting that we could provide you with the excellent service that you truly deserve. Your sincerely, Chadi Nicolas General Manager

    Responded July 21, 2019
    Khalidiya Palace Rayhaan by Rotana
    6.0
    Rami
    Family with young children
    Classic Room
    Stayed 1 night in July 2019

    Just fine”

    I faced problems while checking in, restaurant reservations and the hotel front desk staff. Deputy Manager resolves all these issues to me but my expectations was not to face all of these challenges while dealing with 5 star hotel.

    Reviewed July 07, 2019

    Dear Agoda Member, We would like to thank you for staying with us and posting your review on this platform. As we are committed to deliver exceptional service every time, we are in daily process of improving our standards and our guests’ expectations. Therefore, we regret to know that you were not satisfied with your stay with us. We would like to apologize for the inconvenience you encountered in certain aspects of your stay and thank you for your valuable feedback as this helps us understand the areas we need to improve upon. We are hopeful that you will give us the opportunity to serve you again in the future. Please let me know when you are coming back to stay with us so I can personally take care of your requirements and ensure your memorable experience. Yours sincerely, Chadi Nicolas General Manager

    Responded July 09, 2019
    Khalidiya Palace Rayhaan by Rotana
    10.0
    Exceptional
    Ronnielyn from United Arab Emirates
    Couple
    Classic Room
    Stayed 1 night in July 2019

    We had our most memorable moment on this place since my girlfriend said ‘yes’ to my proposal! ”

    We booked the classic room but the guy from the reception gave us a bacony upgrade! Wow! 😍 awesome experience! Its our first time but will definitely come back!

    Reviewed July 12, 2019

    Dear Agoda Member, Thank you for posting your review on Agoda. It warms our heart to know that you and your partner had a memorable stay with us. At Khalidiya Palace Rayhaan by Rotana, we always do our utmost in ensuring that we go beyond our guests’ needs and expectations. Therefore, thank you very much for acknowledging our efforts and rest assured that your compliments have been passed on to the team. We look forward to welcoming you back to Khalidiya Palace Rayhaan by Rotana, assuring you of our personalized service and best attention at all times. Yours sincerely, Chadi Nicolas General Manager

    Responded July 14, 2019
    Khalidiya Palace Rayhaan by Rotana
    10.0
    Exceptional
    Majd from United Arab Emirates
    Family with young children
    Classic Room
    Stayed 1 night in July 2019

    Amaaaaazing”

    Everything was excellent the day manger was very helpful

    Reviewed July 12, 2019

    Dear Agoda member, Thank you for sharing with us your recent experience. We are delighted to know that your stay with us was beyond expectations and we were able to provide you a memorable experience. Your compliment on our colleagues' exceptional service has been passed on to the team. It would always be our pleasure welcoming you back to Khalidiya Palace Rayhaan by Rotana, trusting that we could provide you with the excellent service that you truly deserve. Your sincerely, Chadi Nicolas General Manager

    Responded July 14, 2019
    Khalidiya Palace Rayhaan by Rotana
    9.2
    Exceptional
    John from United States
    Couple
    Classic King Room with Sea View
    Stayed 1 night in March 2019

    Perfection is an Elusive Goal”

    This is a fantastic property with a gorgeous view, but we experienced a couple of missed opportunities. On arrival, they offered us an upgrade, saying it would take 20 minutes. The wait took more like 40 minutes, which was tough on us as we had been travelling all day. (The room was amazing, though.) Also, in the morning, when we needed our bags picked up, someone did not arrive immediately. Given our schedule, ended up carrying our own bags down to the front desk to check out. We are split on whether we would recommend this property again. It's a fantastic building, and they clearly set very high expectations here. They fell just a bit short in our case, though.

    Reviewed March 10, 2019

    Dear Agoda member, Thank you for staying at Khalidiya Palace Rayhaan by Rotana and posting your review on this platform. We are glad that your overall stay with us was satisfactory in general. On the other hand, we regret about the inconvenience you encountered upon check-in. Due to high occupancy, all of our Front Desk agents were engaged with other guests at the time of your arrival. Therefore, we would like to apologize and ask for your understanding in this regard. However, our team did manage to provide you an early check-in at 12:00noon. Your comment about the luggage down service has been addressed to the team. We sincerely hope that the above isolated experience will not deter you from visiting us again. Meanwhile, we look forward to welcoming you back to Khalidiya Palace Rayhaan by Rotana, trusting that we could provide you with the excellent service that you truly deserve. Yours sincerely, Chadi Nicolas General Manager

    Responded March 12, 2019
    Khalidiya Palace Rayhaan by Rotana
    9.2
    Exceptional
    ann from United Arab Emirates
    Family with young children
    Classic Room
    Stayed 1 night in June 2019

    Exceptional”

    staff are very accommodating, specially one of the receptionist, Julie..

    Reviewed June 08, 2019

    Dear Agoda Member, Warmest greetings from Khalidiya Palace Rayhaan by Rotana. We are happy to know that you were satisfied with your stay with us and you appreciated our colleagues' exceptional service. Rest assured that your feedback has been passed on to the team, particularly to Julie. It would always be our pleasure welcoming you back to Khalidiya Palace Rayhaan soon, assuring you of our personalized service and best attention at all times. Yours sincerely, Chadi Nicolas General Manager

    Responded June 16, 2019
    Khalidiya Palace Rayhaan by Rotana
    10.0
    Exceptional
    Jorge from United Arab Emirates
    Couple
    Classic Room
    Stayed 3 nights in June 2019

    Nice stay”

    Good shady place to lay out

    Reviewed June 07, 2019

    Dear Agoda Member, Thank you for taking the time to share your valuable feedback on Agoda. We are happy that you had a wonderful stay with us and we exceeded your expectations. We look forward to welcoming you back to Khalidiya Palace Rayhaan by Rotana for another memorable stay with us. Yours sincerely, Chadi Nicolas General Manager

    Responded June 16, 2019
    Khalidiya Palace Rayhaan by Rotana
    10.0
    Exceptional
    Dmitry from United Arab Emirates
    Couple
    Classic Room
    Stayed 1 night in May 2019

    Great experience”

    Hotel exceeded our expectations. Great facilities and service.

    Reviewed May 20, 2019

    Dear Agoda Member, Thank you very much for posting your wonderful feedback on this platform and it was our pleasure having you as our valued guest. It warms our heart to know that we have exceeded your expectations and you had a wonderful holiday with us. Moreover, thank you for highlighting our excellent service and facilities. We can’t wait to welcome you back to Khalidiya Palace Rayhaan by Rotana for another memorable stay with us. Yours sincerely, Chadi Nicolas General Manager

    Responded May 27, 2019
    Khalidiya Palace Rayhaan by Rotana
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    Khalidiya Palace Rayhaan by Rotana
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    Experiences on Agoda. Because your room is just the beginning.

    • Exceptional location
    • Emirates Palace