Very good 7.2
Based on 3 reviews
  • Wi-Fi in public areas

  • Room service [24-hour]

  • Bar

  • Airport transfer

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More about Kigali Serena Hotel

An overview

Nestled in the heart of Nyarugenge, Kigali Serena Hotel is an ideal spot from which to discover Kigali. Situated only 5 km from the city center, guests are well located to enjoy the town's attractions and activities. With its convenient location, the hotel offers easy access to the city's must-see destinations.

Serena Hotels is renowned for its quality services and friendly staff, and Kigali Serena Hotel lives up to expectations. For the comfort and convenience of guests, the hotel offers 24-hour room service, 24-hour front desk, express check-in/check-out, Wi-Fi in public areas, car park.

All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. The hotel offers wonderful recreational facilities such as fitness center, outdoor pool, spa to make your stay truly unforgettable. Discover an engaging blend of professional service and a wide array of features at Kigali Serena Hotel.
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What they offer

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park

Things to do, ways to relax

  • Fitness center
  • Spa
  • Swimming pool [outdoor]

Dining, drinking, and snacking

  • Bar
  • Restaurants
  •  
  • Coffee shop
  • Room service [24-hour]
  •  

Services and conveniences

  • Concierge
  • Salon
  •  
  • Laundry service
  • Smoking area
  •  

For the kids

  • Babysitting service

Access

  • Check-in/check-out [express]
  • Front desk [24-hour]
  • Pets allowed

Available in all rooms

  • Bathtub
  • In-room safe box
  • Telephone
  • Coffee/tea maker
  • Mini bar
  • Towels
  • Complimentary bottled water
  • Satellite/cable channels
  • TV
  • Desk
  • Seating area
  • Wi-Fi [free]
  • Hair dryer
  • Shower
  •  
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Guest policies

Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s) Must use an extra bed
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Some helpful facts

Check-in/Check-out

Check-in from: 02:00 PM
Check-out until: 11:00 AM
Reception open until: 11:59 PM

Getting around

Airport transfer fee: 50 USD
Distance from city center: 5 km
Distance to airport: 10 km
Travel time to airport (minutes): 15

The property

Number of bars/lounges : 1
Number of restaurants: 2
Number of rooms : 148
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Verified traveler reviews

Agoda Reviews (3)

Filter by traveler type
Very good
based on 3 reviews
  • Cleanliness 8.0
  • Location 9.3
  • Room comfort and quality 6.7
  • Service 6.7
  • Value for money 4.7
  • Food and dining 8.0
Real guests. Trusted reviews. Powered byAgoda



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