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Kim Haus Loft

3.5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

No 9 & 11, Lebuh Campbell, Georgetown, Penang, Malaysia, 10100

Highlights

Great View

The view is so nice.
Great food & dining

The place is clean, even has a gym, and a cafe downstairs.
Location

Have the best facilities and so strategic location.
Top Value

A Great n Affordable Place to Stay

The place is clean, even has a gym, and a cafe downstairs.

Facilities

Free Wi-Fi

Fitness center

Restaurants

Bar

Family room

Luggage storage

Pets allowed

Garden

About us

Discover Kim Haus Loft in the heart of Georgetown, a UNESCO World Heritage site rich in street art and culinary delights. Each air-conditioned room includes complimentary Wi-Fi, with select rooms offering private balconies and stunning city views. Enjoy breakfast in your room or a takeaway from the on-site coffee shop. Explore landmarks like Prangin Mall, Chew's Jetty, and the vibrant streets of George Town on free bicycles. This pet-friendly hotel features a unique heritage lift and is conveniently located near Chulia Street, Little India, and Fort Cornwallis. Perfect for two travelers seeking comfort and culture! [Some content may be Generative AI assisted. Inaccuracies may occur.]
Your dates are popular among travelersPopular destination! Properties in Penang are being booked every minute!
Location 8.8
Service 7.7
Value for money 7.7
Cleanliness 7.3

Based on 1,992 verified reviews

Location

8.8

Service

7.7

Value for money

7.7

Cleanliness

7.3

Facilities

7.1

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Nearest transportation options

Komtar Bus Terminal is within 0.55 km

Pengkalan Raja Tun Uda Bus Terminal is within 1.04 km

See map

8.8Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
More details on walking
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There are 396 places in walking distance!

Walkable places
Huang Chen Hao Tea Art Imp & Exp Sdn Bhd
70 m
Rock World
90 m
Tea Home Chinese Culture and Art Centre
110 m
Lean Giap Trading
130 m
Nan Hai Hui Guan
140 m
Popular landmarks
Armenian Street
390 m
Cheong Fatt Tze - The Blue Mansion
410 m
Khoo Kongsi
580 m
Pinang Peranakan Mansion
830 m
Chew's Jetty
990 m
Closest landmarks
Campbell phaemacy
70 m
Boom pharmacy
150 m
Silver-Econ Travel
190 m
Morning mkt
190 m
Happy Holidays tours
200 m

Good to know

Value for money7.7
Location rating8.8
Nearest airportPenang International Airport (PEN)
Distance to airport15.0 km

Rooms available at Kim Haus Loft

Basic Triple Room
...
  • Room size: 25 m²/269 ft²
  • Street view
  • 1 double bed or 1 single be...
Enter dates to see prices
Studio Room
...
  • Room size: 25 m²/269 ft²
  • Street view
  • 1 double bed
Enter dates to see prices
Deluxe Loft
...
  • No Windows view
  • 1 double bed
  • 1 double bed
Enter dates to see prices
Private Room with Shared Bathroom
...
  • No Windows view
  • 1 semi double bed
  • 1 semi double bed
Enter dates to see prices
Private Room with Shared Bathroom
...
    Enter dates to see prices
    Twin Bed Room Shared Bathroom
    ...
    • No Windows view
    • 2 single beds
    • 2 single beds
    Enter dates to see prices
    Twin Bed Room Shared Bathroom
    ...
    • 2 single beds
    • 2 single beds
    Enter dates to see prices
    Day Use - Semi Double - Non Smoking 11 Hours Between 8:00 and 19:00 (11 hour use Only)
    ...
    • 1 semi double bed
    • 1 semi double bed
    Enter dates to see prices
    STUDIO, EXECUTIVE
    ...
    • City view
    • 1 king bed
    • 1 king bed
    Enter dates to see prices
    Studio Room
    ...
    • Room size: 25 m²/269 ft²
    • Street view
    Enter dates to see prices

    Frequently asked questions

    Kim Haus Loft meet our mandatory standard for cleanliness and safety by including hand sanitizer and daily disinfection in common areas. This property also comes well prepared with temperature check for guests and staff, first aid kit, free face masks, body thermometer, and staff trained in safety protocol for heightened safety measures and hygiene protocols.

    At Kim Haus Loft, customers can take part in contactless check-in and check-out option provided by this property for your convenience and safety.

    Kim Haus Loft's additional pet policy states that the number of pets allowed per room is 2. Please contact the property for more information in regard to pet policy.

    Kim Haus Loft was built in 2016.

    Kim Haus Loft has a total of 43 rooms.

    Past solo travelers that have stayed at this property have given Kim Haus Loft an average rating of 7.5. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

    Verified couple travelers that have stayed at this property have given Kim Haus Loft an average rating of 7.6. You can look up on more specific customer reviews, and responses by filtering for a specific type of verified guest travelers down in the review section.

    Past local travelers that have stayed at this property have given Kim Haus Loft an average rating of 8.5. You can look up on more comprehensive customer testimonials, and comments for this property down in the review section.

    The nearest train, metro, or bus station is Komtar Bus Terminal, 545.14 m away from Kim Haus Loft.

    The closest airport to Kim Haus Loft is Penang International Airport, 15.0 km away.

    More about Kim Haus Loft

    More about Kim Haus Loft

    Experience Comfort and Convenience at Kim Haus Loft in Penang

    Located in the vibrant heart of Penang, Malaysia, Kim Haus Loft is a charming 3.5-star hotel that offers a perfect blend of modern comfort and warm hospitality. Established in 2016, this boutique hotel features 43 thoughtfully designed rooms, ensuring guests enjoy a cozy and relaxing stay. Whether you're visiting for leisure or business, Kim Haus Loft provides a welcoming environment with attentive service and contemporary amenities.

    Exciting Entertainment Facilities at Kim Haus Loft

    Kim Haus Loft offers a vibrant array of entertainment options designed to enhance your stay and provide endless enjoyment. Guests can unwind in the cozy shared lounge and TV area, perfect for relaxing with friends or catching a favorite show. For those who love to sing their hearts out, the on-site karaoke facility provides a lively and fun atmosphere to showcase your vocal talents. After a night of singing and socializing, guests can visit the stylish bar or explore the nearby nightclub, both ideal spots to enjoy refreshing drinks and dance the night away. For leisure and convenience, the hotel features a charming garden where guests can enjoy a peaceful retreat amidst lush greenery. Additionally, a well-stocked gift and souvenir shop offers unique keepsakes and local treasures, allowing you to take a piece of Penang home with you. Whether you're seeking entertainment, relaxation, or shopping, Kim Haus Loft creates an inviting environment filled with diverse facilities to make your stay memorable.

    Exciting Sports Facilities at Kim Haus Loft

    Kim Haus Loft offers a range of engaging sports facilities designed to keep guests active and entertained during their stay. Guests can enjoy access to a well-equipped fitness center, perfect for maintaining their workout routines in a modern and comfortable environment. Whether you're a fitness enthusiast or just looking to stay active, the fitness center provides all the essentials for a revitalizing workout. For those seeking leisure and fun, Kim Haus Loft features a dart board, offering a great way to unwind and socialize with fellow guests. The hotel also provides free access to the fitness center, ensuring guests can enjoy their fitness activities without any additional cost. These amenities make Kim Haus Loft an ideal choice for travelers who value both relaxation and active pursuits during their visit to Penang.

    Convenience Facilities at Kim Haus Loft

    Kim Haus Loft offers a range of thoughtfully curated convenience facilities to ensure a comfortable and hassle-free stay. Guests can enjoy complimentary Wi-Fi in all rooms, allowing seamless connectivity whether for work or leisure. Daily housekeeping services keep your space fresh and inviting, while luggage storage provides added convenience for travelers with early arrivals or late departures.

    Comfort and Convenience at Kim Haus Loft

    Experience a blend of comfort and modern amenities at Kim Haus Loft, where each room is thoughtfully equipped to enhance your stay. Relax in a cool, climate-controlled environment thanks to the efficient air conditioning, and unwind with your favorite shows on the television. For added convenience, a mini bar and refrigerator are available, allowing you to enjoy refreshments at any time, while complimentary bottled water and toiletries ensure a hassle-free experience. Step outside to your private balcony or terrace to enjoy the fresh air and scenic views. Start your day with a freshly brewed cup of coffee or tea using the in-room coffee/tea maker and complimentary instant coffee. Plush linens and towels are provided for your comfort, completing the cozy, welcoming atmosphere of your room at Kim Haus Loft.

    Exquisite Dining Experience at Kim Haus Loft

    Kim Haus Loft offers a delightful array of dining options designed to cater to every guest’s palate. Start your day with a hearty breakfast buffet, featuring a diverse selection of continental delights to energize your morning. For those seeking convenience and comfort, the hotel provides attentive room service, allowing guests to enjoy their favorite meals in the privacy of their accommodations. The on-site restaurant offers a welcoming atmosphere where you can indulge in flavorful dishes crafted with local and international ingredients. Complementing these culinary amenities is a cozy coffee shop, perfect for relaxing with a freshly brewed coffee or a light snack. Daily housekeeping ensures that your dining and living spaces remain pristine and inviting, enhancing your overall stay. Whether you’re fueling up for a busy day or unwinding after a day of exploring Penang, Kim Haus Loft’s dining facilities promise a satisfying and memorable experience.

    Discover Comfortable and Versatile Room Options at Kim Haus Loft in Penang

    Kim Haus Loft offers a range of inviting room types designed to suit different travel needs and preferences. Guests can choose from the spacious Basic Triple Room, featuring 25 square meters of comfortable living space with options for a double or single bed, perfect for families or groups. The Deluxe Loft provides a cozy 9-square-meter retreat with a double bed, ideal for travelers seeking a compact yet charming stay. For those seeking a more private experience, the Studio Room offers a 25-square-meter area with a double bed, combining comfort with convenience. Additionally, the property provides shared accommodation options such as the Private Room with a semi double-bed and the Twin Bed Room with two single beds, catering to budget-conscious travelers or those looking to meet new people. For short-term needs, the Day Use Semi Double Room is available for 11 hours, offering flexibility for travelers with busy schedules.

    Discover the Vibrant Charm of Georgetown, Penang

    Nestled in the heart of Penang, Georgetown is a captivating blend of rich history, diverse culture, and lively street scenes. Wander through its UNESCO World Heritage-listed streets to admire beautifully preserved colonial architecture, colorful shophouses, and intricate street art that tell stories of the city's multicultural past. The area is a haven for food lovers, offering an array of delicious street foods, from fragrant laksa to sweet cendol, all served in bustling hawker centers and charming cafes. Whether you're exploring historic temples, vibrant markets, or boutique shops, Georgetown promises an authentic Malaysian experience that is both enriching and unforgettable.

    Seamless Journey from Penang International Airport to Kim Haus Loft in Georgetown

    Traveling from Penang International Airport to Kim Haus Loft is a straightforward and convenient journey, making your arrival in Georgetown hassle-free. Upon exiting the airport, you can opt for a quick taxi ride, which typically takes around 30 minutes depending on traffic, directly dropping you at the doorstep of this charming boutique accommodation. Taxis are readily available outside the arrivals hall, and the ride offers a comfortable and efficient way to start your Penang adventure. For a more budget-friendly option, consider using ride-hailing services like Grab, which operate extensively in Penang. Simply book your ride via the app, and you'll be picked up promptly, often at a more economical rate. If you prefer public transportation, buses are available from the airport to various parts of Georgetown; however, this option may take longer and involve some walking or additional transfers. Whichever you choose, the journey from Penang International Airport to Kim Haus Loft is smooth and convenient, ensuring you can settle into your stylish loft and begin exploring the vibrant culture and history of Penang with ease.

    Discover Penang’s Rich Heritage and Cultural Landmarks Near Kim Haus Loft

    Kim Haus Loft is perfectly positioned in the heart of Penang, offering easy access to some of the island’s most iconic cultural and historical sites. Just a short distance away, visitors can explore the Pinang Peranakan Mansion, a beautifully preserved example of Straits Chinese architecture and heritage that offers a glimpse into the opulent lifestyle of the Peranakan community. Nearby, Chew's Jetty provides a charming waterfront experience with traditional stilt houses and vibrant local life, ideal for soaking in Penang’s unique maritime culture. For those interested in architectural marvels and cultural history, the Blue Mansion (Cheong Fatt Tze) is a must-visit, renowned for its stunning indigo-blue walls and intricate design. The Khoo Kongsi clan house offers a fascinating insight into Chinese clan history and architecture, while Penang Fort Cornwallis stands as a testament to the island’s colonial past. Art lovers can enjoy the vibrant Street Art in George Town, and nature enthusiasts can unwind at the Penang Botanical Gardens. With so many captivating landmarks nearby, Kim Haus Loft provides a perfect base for exploring Penang’s diverse heritage and cultural treasures.

    Convenient Public Transport Access Near Kim Haus Loft in Penang

    Kim Haus Loft is ideally situated for travelers seeking easy access to Penang’s vibrant city life, thanks to its proximity to major public transport hubs. Just a short distance away, the Komtar Bus Terminal serves as a central transit point, connecting visitors to various parts of George Town and beyond with regular bus services. This bustling terminal makes exploring the city’s cultural landmarks, shopping districts, and local eateries both simple and hassle-free. Additionally, the Pengkalan Raja Tun Uda Bus Terminal offers further convenience for those looking to venture further afield or enjoy seamless travel within Penang. With these well-connected stations nearby, guests at Kim Haus Loft can effortlessly navigate the island’s attractions, making their stay both comfortable and truly connected to the heart of Penang’s lively urban scene.

    Nearby Culinary Delights to Satisfy Every Craving

    Kim Haus Loft is surrounded by a vibrant array of dining options that promise to tantalize your taste buds. For traditional Malaysian flavors, Restoran Nasi Kandar Line Clear offers hearty and authentic dishes, while Halab Penang provides a taste of Middle Eastern cuisine. If you're in the mood for local favorites, Sungai Pinang Food Court (Astaka Sungai Pinang) presents a bustling street food scene full of diverse options. For a more casual dining experience, PINWHEEL RESTO CAFE and Holy Guacamole - Love Lane serve up delicious, relaxed meals in cozy settings. Seafood lovers can indulge at Wheeler's, renowned for its fresh catches, or enjoy a unique fusion experience at The Forest - Heritage. Teksen Restaurant and Tai Tong Restaurant further enrich the culinary landscape with their exquisite menus, ensuring every palate is satisfied during your stay.

    Nearby Shopping Landmarks for a Retail Adventure

    Kim Haus Loft is perfectly situated amidst a vibrant shopping scene that promises endless retail excitement. Just a short walk away, the iconic Komtar Complex offers a sprawling shopping experience with a variety of retail outlets, cafes, and entertainment options. Penang Time Square further enhances the shopping spree with its modern boutiques and lively atmosphere. For a more traditional shopping experience, the bustling Jln Penang Street Market and Chowraster Bazaar are ideal for discovering local crafts, street food, and unique souvenirs. Visitors can also explore Midland Park Centre and HS Sam Book Store for a mix of retail and cultural browsing. For those seeking specialty stores, Bee Chin Heong, Fuan Wong, and Hong Giap Hang provide a range of local products and gourmet delights. Whether you're hunting for fashion, food, or cultural treasures, these nearby landmarks make Kim Haus Loft the perfect base for a comprehensive shopping adventure in Penang.

    Affordable Comfort at Kim Haus Loft in Penang

    Kim Haus Loft offers an excellent value for travelers seeking stylish and comfortable accommodation in Penang. With room prices ranging from just $26 to $50, it stands out as a budget-friendly option that doesn’t compromise on quality or convenience. This makes Kim Haus Loft an attractive choice for both leisure travelers and backpackers looking to explore Penang without overspending. In comparison, the average hotel room in Penang typically costs between $51 and $75, positioning Kim Haus Loft as a more affordable alternative within the city’s vibrant hospitality scene. Guests can enjoy the same beautiful surroundings and cultural attractions while benefiting from lower rates, making it an ideal spot for those seeking great value and memorable stays in Penang.

    Kim Haus Loft’s Guests Rave About Its Charm and Hospitality

    Guests consistently highlight Kim Haus Loft as a delightful and charming place to stay in Penang. Many reviewers express their eagerness to return, emphasizing the friendly and helpful staff who make every guest feel welcomed and valued. The hotel’s unique character, with its stylish decorations and well-maintained common areas, creates a warm and inviting atmosphere that guests love to experience. From the clean, comfortable rooms to the vibrant bar area and live music sessions, visitors enjoy a lively and pleasant environment that enhances their stay. The positive reviews also praise the hotel’s excellent facilities, including spotless washrooms, cozy cafés, and a well-appointed restaurant. Guests appreciate the great location, making it convenient to explore Penang’s attractions. Overall, Kim Haus Loft is celebrated for its welcoming staff, cleanliness, and distinctive ambiance, making it a highly recommended choice for travelers seeking a memorable and enjoyable stay.

    Exceptional Location and Friendly Service at Kim Haus Loft

    Kim Haus Loft in Penang offers guests an outstanding experience, particularly praised for its unbeatable location. Situated in a prime area, visitors can effortlessly explore the vibrant surroundings and enjoy the local attractions with ease. The hotel’s strategic positioning ensures a convenient and enjoyable stay, making it an ideal choice for travelers seeking both comfort and accessibility. Guests also commend the attentive staff, whose friendly and professional service enhances the overall experience. While the hotel provides good value for money, it maintains a comfortable level of cleanliness and functional facilities, ensuring a pleasant stay. With its combination of excellent location and welcoming service, Kim Haus Loft continues to be a popular choice for travelers looking to enjoy the best of Penang.

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    Amenities and facilities

    Very good7.1

    Facilities

    Most talked about facilities

    Languages spoken
    • English
    • Chinese [Mandarin]
    • Malay
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet
    • Internet services
    • Wi-Fi in public areas
    Things to do, ways to relax
    • Dart board
    • Fitness center
    • Game room
    • Garden
    • Gym/fitness
    • Karaoke
    • Nightclub
    • On-site entertainment
    Cleanliness and safety
    • Anti-viral cleaning products
    • Body thermometer
    • Breakfast in room
    • Breakfast takeaway service
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Face coverings on staff
    • First aid kit
    • Free face masks
    • Guest rooms seal after sanitization
    • Hand sanitizer
    • Hotel room service app
    • Hot water linen and laundry washing
    • Hygiene certification
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Professional-grade sanitizing services
    • Protective screens in common areas
    • Room sanitization opt-out available
    • Rooms sanitized between stays
    • Safe dining setup
    • Sanitized kitchen and tableware items
    • Staff trained in safety protocol
    • Temperature check for guests and staff
    Dining, drinking, and snacking
    • Bar
    • Breakfast [buffet]
    • Breakfast [continental]
    • Coffee shop
    • Happy hour
    • Restaurant breakfast
    • Restaurants
    • Room service
    • Snack bar
    Services and conveniences
    • Air conditioning in public area
    • Audio-visual equipment for special events
    • Concierge
    • Contactless check-in/out
    • Daily housekeeping
    • Doorman
    • Elevator unavailable
    • Food delivery
    • Gift/souvenir shop
    • Heating in public area
    • Indoor venue for special events
    • Ironing service
    • Laundry service
    • Library
    • Luggage storage
    • Meeting/banquet facilities
    • Shared lounge/TV area
    • Shops
    • Smoking area
    • Xerox/fax in business center
    For the kids
    • Family/child friendly
    • Family room
    Access
    • Cat-friendly
    • CCTV in common areas
    • Check-in/out [private]
    • Dog-friendly
    • Fire extinguisher
    • Mirrored room
    • Non-smoking rooms
    • Pets allowed
    • Pets allowed for free
    • Pets may not be left unattended
    • Security [24-hour]
    • Smoke alarms
    • Soundproof rooms
    Sports equipment rental
    • Bicycle rental

    Food and dining

    Breakfast options
    • Continental
    Restaurants on site
    Kim Haus
    • Cuisine: Asian
    • Menu: Buffet

    Location

    No 9 & 11, Lebuh Campbell, Georgetown, Penang, Malaysia, 10100

    Excellent8.8

    Location

    Airports
    • Penang International Airport (PEN)
      15.0 km 24 min drive
    • Sultan Abdul Halim Airport (AOR)
      86.8 km
    Public transportation
    • Komtar Bus Terminal
      550 m
    • Pengkalan Raja Tun Uda Bus Terminal
      1.0 km
    Hospital or clinic
    • Campbell phaemacy
      70 m
    Shopping
    • Gurney Plaza
      3.5 km
    Convenience store
    • 24 XPRESS
      60 m
    Cash withdrawal
    • ATM
      160 m

    What's nearby

    Popular landmarks
    • Armenian Street
      390 m
    • Cheong Fatt Tze - The Blue Mansion
      410 m
    • Khoo Kongsi
      580 m
    • Pinang Peranakan Mansion
      830 m
    • Chew's Jetty
      990 m
    • Penang Fort Cornwallis
      1.3 km
    • Kek Lok Si Temple
      7.0 km
    • Batu Ferringhi Beach
      11.2 km
    • Entopia
      13.4 km
    • Escape Theme Park
      13.5 km
    Nearby landmarks
    • Huang Chen Hao Tea Art Imp & Exp Sdn Bhd
      70 m
    • Campbell phaemacy
      70 m
    • Rock World
      90 m
    • Tea Home Chinese Culture and Art Centre
      110 m
    • Lean Giap Trading
      130 m
    • Nan Hai Hui Guan
      140 m
    • Chinatown - Penang
      140 m
    • NJ Books Centre
      150 m
    • HS Sam Book Store
      150 m
    • Boom pharmacy
      150 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-0 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib may be requested directly from the property. Subject to availability.
    Children 1-11 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 12 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • Effective 1 June 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4- and 5-star hotels and MYR 2 per room per night for 0- to 3-star hotels. The property’s star rating will be in accordance to the rating from the Local Council, and should the rating differ from the website, the Local Council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    Check-in/Check-out
    • Check-in from14:00
    • Check-out until12:00
    • Reception open until22:30
    • Check-out from09:00
    • Check-in until22:30
    Extras
    • Breakfast charge (unless included in room price)13 MYR
    The property
    • Year property opened2016
    • Number of rooms 43
    • Number of restaurants1

    Reviews of Kim Haus Loft from real guests

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    All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

    Provided by verified guests of

    Agoda logo
    7.7

    Very good

    Recent ratings trend

    10 most recent verified ratings received by the property

    • 10
    • 8.8
    • 10
    • 7.6
    • 8.8
    • 9.6
    • 8.4
    • 5.6
    • 6.4
    • 6.4

    Most recent

    • Location score 8.8 out of 10 and is a high score in Penang
      Location8.8
    • Service score 7.7 out of 10
      Service7.7
    • Value for money score 7.7 out of 10
      Value for money7.7
    • Cleanliness score 7.3 out of 10
      Cleanliness7.3
    • Facilities score 7.1 out of 10
      Facilities7.1
    High score for Penang

    Rating

    9+ Exceptional (275)
    8-9 Excellent (113)
    7-8 Very Good (163)
    6-7 Good (80)
    <6 Below Expectation (210)

    Review summary

    Powered by OpenAI

    Centrally located hotel with friendly staff and convenient access to Chulia Street, Little India, and Fort Cornwallis. Ideal for exploring vibrant George Town.

    A few guests have found the small and basic rooms to be overpriced, while others have complained about noise levels from the street due to poor soundproofing. There have also been reports of cleanliness issues in some rooms, with hair and dust found on occasion. Some guests also found the bathroom and toilet to be inconveniently small.

    Did you find this review summary helpful?

    Guest Type
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    Show reviews that mention 

    Location

    Mentioned in 82 reviews
    sentiment-positive-indicator
    100% Positive

    Cleanliness

    Mentioned in 48 reviews
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    56% Positive
    sentiment-negative-indicator
    43% Unfavourable

    Service

    Mentioned in 45 reviews
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    77% Positive
    sentiment-negative-indicator
    22% Unfavourable

    Room size

    Mentioned in 27 reviews
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    sentiment-negative-indicator
    77% Unfavourable

    Room comfort

    Mentioned in 24 reviews
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    58% Positive
    sentiment-negative-indicator
    41% Unfavourable

    Value for money

    Mentioned in 21 reviews
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    90% Positive
    sentiment-negative-indicator
    9% Unfavourable

    Atmosphere

    Mentioned in 18 reviews
    sentiment-positive-indicator
    94% Positive
    sentiment-negative-indicator
    5% Unfavourable

    Bathroom

    Mentioned in 17 reviews
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    11% Positive
    sentiment-negative-indicator
    88% Unfavourable

    Property facilities

    Mentioned in 15 reviews
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    73% Positive
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    Showing 841 verified guest comments
    Changed to review page 1
    1. 9.2
      Exceptional
      Kshitij from India
      Solo traveler
      Studio Room
      Stayed 2 nights in December 2024

      “Great Stay with Excellent Service and Location”

      I stayed in a studio room at this hotel, and overall, I had a wonderful experience. The room was spacious and well-designed, offering a modern and cool loft vibe that made the stay feel trendy and unique. The hotel itself has a chic, contemporary atmosphere that really sets it apart and adds to the overall experience. The hotel's location is fantastic, with easy access to major attractions, restaurants, and shopping spots, making getting around very convenient. The staff were incredibly friendly and helpful, always ready to assist with a smile. One of the highlights was the breakfast, which was not only delicious but could be customized to my preferences, adding a personal touch to the morning experience. The hotel also allowed early check-in, which made my arrival smooth and hassle-free. The view from the room was pleasant, adding to the enjoyment of the stay. While everything was mostly great, I did feel that the room could have been a bit cleaner. This wasn't a major issue, but a little more attention to cleanliness would have been appreciated. Additionally, the price is on the higher side, but given the quality, service, and cool vibe of the place, it still felt like a good value. I had a great stay and would definitely consider coming back. If you’re looking for a hotel with a prime location, excellent staff, a cool loft vibe, and a good breakfast, this is a solid choice!

      Reviewed December 17, 2024
    2. 6.8
      Good
      Nor from Malaysia
      Couple
      Studio Room
      Stayed 2 nights in December 2025

      “Good”

      Main reason we chose this place is the location. As we arrived around afternoon, we opened the huge window and it was breezy. I would not forget that moment as we sit by the window, sip hot coffee (that we bring ourselves) and watch pedestrians by the sidewalk. Such an experience to stay in a historic building. If you love culture, architecture and history, this is place for you. At night, we walked around the area, had dinner at lagenda cafe. Walked around chulia street. Plenty of bars to chill at, museums, art gallery, book stores just at walking distance, we didn't even got enough time to visit chew jetty. Downside is that the windows are not tight sealed / sound proofed, it was noisy at night we couldn't sleep, can hear every sound on the street. There is no elevators (only for luggage) and we had to climb up to level 4 each time but of course we know about this already before booking. 10 mins in the room we found cockroach under the bed, yes we checked under the bed. Upon entering it was dusty, the floor is dusty need to wear shoes or else your sole become ashy (but we asian don't wear shoes inside). The mattress, dipping in the middle and pillows are old and yellowish. The kettle, microwave and small fridge need to be thrown out already. Perhaps the owner want to keep the old vintage style but these need to be replaced already! We are okay with the stay until I saw mold in the bathroom and in the fridge the next day. We called the phone number given and the person answered called the manager to assist us on this matter. He came to our room and suggested we changed to other room. However we were still not satisfied as the other room got mold also. So I decided to end the stay as we got headache already. The manager handled it calmly. He agreed to give us full refund. It was a total headache to find other place to stay last minute but since the hospitality and politeness from the manager made it easier a bit. Please give him a raise. Overall you would not find a vibe like this place elsewhere but in the future if the owner upgraded the appliances and furnitures it would be a great stay especially for tourist. Mold and dust can be deterred with proper care.

      Reviewed December 15, 2025
    3. 10.0
      Exceptional
      ratikorn from Thailand
      Couple
      Deluxe Loft
      Stayed 1 night in October 2024

      “ A lot thanks that I would say. ”

      Due to my bus ride from KL, I arrived early. I was thinking of leaving my bag at the hotel, but it's bad that I didn't contact them before arriving. I couldn't reach the hotel at that time, but I returned after 9am to leave my bags. I checked in early and was permitted to enter the room to ensure proper rest. They even suggest using the washing machine on the fourth floor, which is unexpected. A Gold Smith museum can be found inside this classic hotel. There is a large amount of outdated equipment that was used to find gold. The room is sufficient for us to stay in good health. Bathroom is small, but the pressure water is so good. The air conditioning is working well. Both staff members are very good, polite, and friendly. The next day, I checked out and was waiting for a bus at night. I was okay with waiting and taking a shower before departing. Your comfort and convenience are greatly appreciated by me. If I have a chance to go back to Penang. I have no doubt that I will stay here again. Thank you

      Reviewed October 14, 2024
    4. 8.0
      Excellent
      Yen from Malaysia
      Family with young children
      Deluxe Loft
      Stayed 1 night in September 2025

      “Compact Room in the heart of the Georgetown!”

      Room is compact but all necessities provided. Simplistic at its best. Be ready to exercise quite a bit as they do not have passenger lift. We walked & climbed up & down Level 5 few times each day! Toilet is small but clean. Only set back is water pressure is very low. We did enjoy the stay in this historical building & town.

      Reviewed September 16, 2025
    5. 10.0
      Exceptional
      Reysie from Canada
      Couple
      Deluxe Loft
      Stayed 2 nights in February 2026

      “WORTH THE PRICE AND STAY!”

      The location is excellent—just right behind Chulia Food Street Market, which comes alive from late afternoon until midnight. It was very convenient for us. We arrived on an early flight, and the staff kindly accommodated our early check-in. They were very warm and welcoming, always with a kind smile. The room was definitely worth the price, with the added bonus of free laundry facilities. The hotel itself was quiet, and the aesthetic decor was beautiful. We even wondered why we didn’t see many guests during our stay—perhaps they were out exploring Penang. Either way, it worked to our advantage since the hotel felt peaceful and not crowded. I would definitely stay at this hotel again when I return to Penang!

      Reviewed February 11, 2026
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