Overall good but often noisy”

Best location On Phu Quoc. Lots of places around to eat and get coffee. Beach is great when the wind is blowing east to west (December). Mind that when the wind goes west to east there's trash on the west coast beaches. Guests are mainly Russian and Chinese. Both think it's a good idea to bring small kids to a tropical country and the hotel walls are thin. Expect lots of noise as some guests walk their screaming kids in the hallway to share the joy of traveling with toddlers with everyone. I had to walk over to my neighbor to tell him to shut his door while his kid was having a tantrum. Also there are strange mechanical noises at night. In summary: bring earplugs! Breakfast is quite good, especially the omelette. Airport transfer is a cool bonus.

EXCELLANT KIM HOA”

KIM HOA IS A LOVELY LITTLE RESORT RIGHT ON LONG BEACH. 15 MINUTES FROM THE AIRPORT AND RIGHT IN THE CENTRE OF ALL OF THE BARS AND RESTAURANTS BUT JUST OFF OF THE BEATEN TRACK SO THAT ITS NICE AND QUIET. I HAD A BEACH FRONT VILLA WHICH WAS CLEAN AND PRETTY IDYLLIC BEING RIGHT ON THE BEACH. HIGHLY RECOMMENDED LOCATION AND I WILL DEFINITELY RETURN HERE IF I COME BACK TO PHU QUOC.

Excellent”

1. Phu Quoc night market is within 10-15 mins walking distance from hotel 2. Staff is very helpful & nice 3. Breakfast is good 4. This hotel do provide a free airport transfer (both way) which is very convenient

Exceptional”

Beautiful beachfront resort. Newly renovated, just stunning. Great location, we walked to the night market a few evenings. The breakfasts were great, the staff lovely. We loved our stay at Kim Hoa resort, really great location and lovely grounds.

Great staff”

My family and I spent 4 days at Kim Hoa resort. Everything from the time we arrived at the airport until we left met our expectations. The staff are fantastic and very friendly. Nice pool and beach. We would stay there again.

Exceptional”

Very good location, friendly staffs. My 1st choice in Phu Quoc

Check out this hotel and island before the rest of the world discovers it and prices escalate!”

Great value for the price, beautiful pool and dining areas. Beach cleaner and wider than any of the hotel's closer to town. Great wifi, Breakfast offered a lot of choices. Walking distance to downtown and night market. Staff were very friendly but did not speak much English. Lots of new development happening on island, big resorts being built but you can not beat this location.

Ideal Beach Location”

We had 2 Bungalows on the beach, C01 and C02. These are at the far end of the complex so didn't get other holidaymakers wondering past the front door. The Masseur ladies in front of our Bungalow put our towels out on the 4 loungers each morning, and were very kind to us. We assumed that being early November and before the high season, the beach bar was still being done up as was other bits around the hotel. Another beach bar near to us also didn’t fully open until the 2nd week of our holiday so we think this is normal. The pool was a very good size, but with the sea being like bath water, it was hard to pull ourselves away from the sea front. It seems that the resort around the hotel is geared up for the Russian holiday makers, I’d say about 95%. The hotel only did breakfast at this time (Windy Bar not fully open) which didn’t have a great deal of variety during our stay, but the egg station was cooked while you waited and to whatever liking you wanted.

Superior rooms locating in main building is close to pool & beach....”

Good points: (1) Reasonable price with very nice breakfast which has slight alteration of main dishes every day. (2) Locating just beyond the busy commercial road with lots of restaurants and supermarkets, walking to night market takes 15 mins only. (3) Helpful front desk staff for arranging daily land/ cruise tour with Red River Tour which is good and reasonably priced i.e. US$18-26. (4) Not that many Mainland Chinese guests, most are Caucasians especially Russians. (5) The 2 stories main building is very close to the pool and convenient for accessing the beach within 1 min by using the stairs. (6) Airport transfer is very punctual. (7) Balcony is a plus for hanging wet suits, if you bring a rope . (8) The garden & plant is relaxing and it is much better than Thian Tien Resort( 5 stars) next door. At least you do not need to walk a long way back to your room from the pool/ beach especially when you are wet through. *** Shower water not very hot after 6 pm***

Lovely resort”

My late father had brought us to this resort four years ago so we came back for sentimental reasons. We had felt in love with this place over other nearby resorts because of the beauty of the old architecture of the building and matured garden. Many upgrades have been made since but it still has the old, lovely charm. The location is perfect, only minutes from the night market. The private beach is clean with big waves, more suited for surfing than swimming, we still enjoyed the sound of waves crashed on the shores. This resort has 24 hour a day security guards and the staffs are friendly, helpful and very professional. The food is great, especially the breakfast buffet. A much bigger pool is a must for a resort this size as we had to share it with many, mostly vietnamese, who came in tours and are loud by nature.

Generally a good stay for just 2 nights”

Typical island hotel. Great swimmingpool with a view on the beach/sea. Beach with free beds & parasols available. Room (garden view) was clean and standard. I missed the mosquito net. Luckily we had one with us, but non suspension possibility. Breakfast is basic. Some Asian & Western food, but they make banana pancakes in the morning. Fruitlady on the beach sells fruit for a very good price. Seawater is turbid, so no snorkeling. Reception staff helped us rebook our boattickets to Rach Gia. The rest of the staff don't speak English. Not to many Russians. Generally a good stay for just 2 nights.

In general, the resort was ok, nice garden, friendly staff. Noise is the only problem.”

My room is near both the construction works and the bar so the noise was heard all the time, from the construction in daylight and from the bar in the evening until 10pm or even later. Apart from that, everything is ok. The garden is very nice, the pool is clean, staff is super friendly and helpful. That the resort have its own beach, close to the center and the night market is another great point. Facility in the room might be upgraded a little bit.

Great staff, location, and price.”

This hotel gave me a pleasant surprise, with clean and bright rooms complemented by a great view of the ocean. Breakfast was great with a variety of fruits and other foods. The staff are very helpful, especially the two managers and Anna, who helped me acquire a police report when I lost something, turning the usually time consuming activity into just a mere hour or two. The only flaw to the hotel is that the room’s water temperature could fluctuate a bit depending on the time you use it, and the water pressure is also not very strong. Nevertheless, the hotel has a great atmosphere; and with the staff’s friendliness and willingness to help, I will definitely recommend this hotel.

Excellent”

Had a great time. I'm from Australia but have lived in VN for over 5 years. I'm used to what can be 'called 3 Star' in VN and this place was actually a pretty good level above that. We stayed in a bungalow on the water-front, only 10 metres walk, straight out your door and you are in the water. Beautiful ! Sitting on the little veranda with some cold beers in a bucket of ice while watching the sun set was fantastic too ... a very relaxing place All the area was clean and the beach was the nicest beach that we saw on the island. The whole attitude of the staff was totally professional and there was no problem with speaking simple and clear English. When we were there, there was some construction going on and the management helped us stay away from it, no problem. Give it 1 extra month after their expected completion date to ensure it is finished. Overall, it's VN, it's a lovely place down on the beach, friendly staff. I enjoyed it !

New Years”

Nice hotel, reasonable spot, not enough loungers for the pool/size of hotel, overpaid for New Years could only recommend if it was more reasonably priced. New Years meal was very dissapointing and priced at 70 USD pp which they incorporated into our room price at a 'discount'. In reality you can get a great seafood meal served to you at a local resteraunt for a fraction of the price. Breakfast was also mediocre compared to others during the Holiday

Good location but needs a lot of improvement and regular insect spraying”

I knew this resort had been under renovation so I emailed them before booking to see if it was finished. They told me that the renovation had been finished mid-December, however when we arrived, it is far from finished. There is still an entire section of the hotel being renovated as well as a large part of the pool deck. As a result there are only about 8 deck chairs at the pool which is far insufficient. Aside from the misinformation about the renovation, other issues with this resort: 1) loads of mosquitoes, we must have killed 2 dozen of them in our room alone but they were also on the beach. Rooms need sprayed regularly and the beach area should be fumigated as well. 2) not nearly enough beach chairs, they can easily fit more.. To get a decent location, you have to wake up at 6:00 am when they open the beach (was more like 6:30am when the staff put the pads out on the loungers) and mark your territory. If you're any later than 7am, forget it, you won't get any shaded spot.

Great resort, very friendly and helpful staff”

I really liked the place. Location is great, price ok. Staff is very friendly and helpful. Most of them speak ok English. The breakfast is great as well. So overall I was completely satisfied with the place and its services.

Stayed one night”

We stayed one night while we were waiting for our other hotel to be ready so we didn't use much at the hotel, but the rooms and beds were good. We had a nice balcony off our room which was nice. The gardens are very impressive. The beach and pool were nice. The location was great for access to the main shopping and eating area. Staff were friendly. Breakfast was good. The Pho was amazing...one of the best I have ever had.

Very good location with a good view and swimming pool.”

But I had bad experience with the resort staff. I lost my passport and let them know that I can't find my passport and told them to check if they got my passport. They continuously kept telling that they will do it next morning though I was so much worried as my flight was at 8.00 am next morning. I couldn't sleep that night just for their ignorable behavior. They had the passport and the gave it to me just before leaving for airport. Besides, my room wasn't clean enough as I saw on the agoda. A old model CRT tv with semi working AC. They didn't change the toilet accessories the next day.

Good”

We read many reviews of the resort prior to our trip, so our expectations for the accommodations we not that high. But I can say that I was still surprised by the room. The beds were so uncomfortable (they do not even have real mattresses on them) and there was mold all over the bathroom. After our first night and a cold shoer in the morning we considered changing hotels. Almost everything affordable was booked so we stayed. I will say that the staff is quite friendly and willing to help. I mentioned that we did not have hot water and maintenance was sent to the room. We had hot water for the rest of the mornings. Breakfast and food form the menu is quite good. The resort is close to town and directly on a clean beach.