select your datePlease enter your stay dates to see price
Kim Hoa Phu Quoc Resort

"Good quiet location, yet everything is in walking distance."

Keidi - January 21, 2020
Standard Garden View  - Room plan Kim Hoa Phu Quoc Resort
Lobby Kim Hoa Phu Quoc Resort
Lobby Kim Hoa Phu Quoc Resort
See all 65 photos

Kim Hoa Phu Quoc Resort

88/2 Tran Hung Dao Street, Duong Dong, Phu Quoc Island, Vietnam - See map
Newly renovated
Free Wi-Fi
See map
Popular landmarks
Long Beach 520 m
Duong Dong Market 1.4 km
Ong Lang Beach 6.3 km
Phu Quoc Waterfall 6.3 km
Ho Quoc Temple 12.7 km
Phu Quoc Countryside 13.8 km
Sao Beach 18.3 km
Phu Quoc Prison 18.9 km
Vinwonders Phu Quoc 19.4 km
Vinpearl Safari 20.2 km
Nearby landmarks
Phu Quoc Express 250 m
C Mart 270 m
Supermarket K+Mark 320 m
Long Beach 520 m
Long Beach Pearl 650 m
Coco Dive Center 810 m
Vietnam Explore PADI Diving Center 980 m
Bin's Market 1.1 km
KingKong Mart 1.2 km
Phu Quoc Day Spa 1.2 km

8.8

Excellent

Location rating score

Excellent location
ParkingFREE
Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Eco & Adventure
Canoeing
Workout and Leisure
Swimming pool [indoor]
Swimming pool [outdoor]
  • Free airport transfer

  • Private beach

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Breakfast [free]

Cheaper than 74% of all properties in Phu Quoc Island in the last 24 hoursCompared to 653 Phu Quoc Island properties at Agoda for various dates
Value for money7.7
Distance to city center1.50 Km
Location rating8.8
Nearest airportPhu Quoc International Airport (PQC) - Vietnam
Distance to airport6.0 km

Rooms available at Kim Hoa Phu Quoc Resort

Superior Sea View Room
...
  • Room size: 28 m²/301 ft²
  • Ocean view
  • 1 single bed and 1 queen be...
Enter dates to see prices
Garden View Bungalow
...
  • Room size: 28 m²/301 ft²
  • Garden view
  • 1 queen bed
Enter dates to see prices
Superior Garden View
...
  • Room size: 28 m²/301 ft²
  • Garden view
  • 1 queen bed and 1 single be...
Enter dates to see prices
Beach Front Bungalow
...
  • Room size: 28 m²/301 ft²
  • Beach view
  • 1 queen bed and 1 single be...
Enter dates to see prices
Pool View Bungalow
...
  • Room size: 28 m²/301 ft²
  • Pool view
  • 1 queen bed and 1 single be...
Enter dates to see prices
Family Room
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 2 queen beds
Enter dates to see prices
Standard Garden View
...
  • Room size: 26 m²/280 ft²
  • Garden view
  • 1 single bed and 1 queen be...
Enter dates to see prices
Family Room (4 Adults)
...
  • Room size: 30 m²/323 ft²
  • Shower
  • 2 queen beds
Enter dates to see prices
Honey Moon Package
...
  • Room size: 26 m²/280 ft²
  • Shower
  • 1 single bed
Enter dates to see prices
VIP room
...
  • Room size: 64 m²/689 ft²
  • Shower
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Kim Hoa Phu Quoc Resort?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Kim Hoa Phu Quoc Resort?

Kim Hoa Phu Quoc Resort is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind -- it's free! Just use the "Let us know what you need" section of the booking page to let the resort know you want a complimentary ride, and they will contact you via the Agoda messaging service. A stay at Kim Hoa Phu Quoc Resort also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the resort. For those who wish to drive their own cars, Kim Hoa Phu Quoc Resort has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. If you're looking for an easy way to get around Phu Quoc Island with private transportation, the resort can arrange both taxis or car rental.

Is breakfast offered at Kim Hoa Phu Quoc Resort?

Start your mornings right, with the à la carte and continental breakfast options offered at Kim Hoa Phu Quoc Resort. Adults can enjoy breakfast offered with an additional charge of 140000 VND if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.

What are my dining options at Kim Hoa Phu Quoc Resort?

Kim Hoa Phu Quoc Resort features 3 on-site restaurants for your dining convenience. Light meal like coffee or tea is served using only quality ingredients.

Can business events be hosted at Kim Hoa Phu Quoc Resort?

On-site venues and convenient event services make Kim Hoa Phu Quoc Resort an ideal choice for hosting conferences.

What is the smoking policy at Kim Hoa Phu Quoc Resort?

Kim Hoa Phu Quoc Resort does not permit smoking in any of its rooms, but allows smoking in designated areas.

Show more questions
See map
Explore the neighborhood

What people love about Kim Hoa Phu Quoc Resort

  • 9.2

    Exceptional
    Staff 

    "The staff are fantastic and very friendly."

    Brian

    |

    December 21, 2020

  • 7.2

    Very good
    Location

    "Perfect spot to see sunset at the beach."

    Azuri

    |

    February 15, 2019

  • 10.0

    Exceptional

    "Lovely pool and right on the beach."

    Rose

    |

    January 23, 2020

Property ranking|Compared to 653 Phu Quoc Island properties
See all rankings
Location score
8.8/10
Cheapest price score
Service score
8.1/10
Room size
28 sqm.
Better than
95
%
of Phu Quoc Island properties
Better than
74
%
of Phu Quoc Island properties
Better than
73
%
of Phu Quoc Island properties
Bigger than
73
%
of Phu Quoc Island properties
Up to 30% off with Agoda Insider Deals!

Prices drop the moment you sign in!

Sign in now
Overall rating:

7.8

Very good
490 reviews
Cleanliness
7.7
Facilities
7.2
Location
8.8
Read all reviews >
What travelers say they love:
My family loved it and will visit again in future.
Prithish from Malaysia
Family with young children
More about Kim Hoa Phu Quoc Resort

More about Kim Hoa Phu Quoc Resort

This peaceful seaside resort is perfectly located at the center of Phu Quoc Island, just a 10-minute drive from the airport and 35 kilomters from An Thoi Port. Offering serene seclusion and charm, Phu Quoc boasts beautiful landscapes and pristine white sands. For the more adventurous travelers, the hotel's tour desk can assist on motorbike rentals and activities such as fishing, hiking, and snorkeling. Each room comes neatly appointed with all the basic necessities, whether visiting for business or leisure. The conference room provides the ideal environment for the discerning business traveler, equipped with a 150" screen and high-tech light and audio. Taking advantage of the weather, guests can enjoy a swim in the afternoon or take a relaxing stroll at the beach. As for dining, the on-site restaurant promises authentic Vietnamese specialties.

Show less

Most talked about facilities

Beach

9 mentions

Breakfast

7 mentions

Swimming Pool

7 mentions

Food & Dining

1 mention

What they offer

8.8

Excellent
Breakfast

"Breakfast is quite good, especially the omelette."

Antonio

|

December 22, 2019

View all reviews
Show less

Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show less

Food and dining

Breakfast options

American
Asian
Vegetarian

Restaurants on site

Kim Hoa
Cuisine:American, European
Menu:Buffet, A-la-carte

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show less

Property's guest policies

Show less

Some helpful facts

Show less

Reviews of Kim Hoa Phu Quoc Resort from real guests

Provided by verified guests of Agoda
7.8
/
10
Cleanliness7.7
Facilities7.2
Location8.8
Service8.1
Value for money7.7
High score for Phu Quoc Island
Rating
9+ Exceptional (45)
8-9 Excellent (26)
7-8 Very Good (36)
6-7 Good (19)
<6 Below Expectation (27)
Time of the year
Mar - May (21)
Jun - Aug (9)
Sep - Nov (47)
Dec - Feb (76)
All guests (280)
All room types
All languages

Show reviews that mention 

Showing 153 verified guest comments
12345
8.8
Excellent
Antonio from Switzerland
Couple
Superior Garden View
Stayed 6 nights in December 2019

Overall good but often noisy”

Best location On Phu Quoc. Lots of places around to eat and get coffee. Beach is great when the wind is blowing east to west (December). Mind that when the wind goes west to east there's trash on the west coast beaches. Guests are mainly Russian and Chinese. Both think it's a good idea to bring small kids to a tropical country and the hotel walls are thin. Expect lots of noise as some guests walk their screaming kids in the hallway to share the joy of traveling with toddlers with everyone. I had to walk over to my neighbor to tell him to shut his door while his kid was having a tantrum. Also there are strange mechanical noises at night. In summary: bring earplugs! Breakfast is quite good, especially the omelette. Airport transfer is a cool bonus.

Reviewed December 22, 2019

See room deals

Dear Antonio, Thank you so much for taking the time to share your experience at Kim Hoa Resort Phu Quoc. All staff at Kim Hoa resort understand that listen to guest to improve service is our responsibility for everyday and your review is truly a big gift for us. We hope that we can have another opportunity in the future to improve and provide you with the enjoyable experience that you are expecting. We look farward to welcoming you back soon. Best regards, Ngoc Mo

Responded December 25, 2019
Kim Hoa Phu Quoc Resort
8.0
Excellent
Lee from United Kingdom
Solo traveler
Beach Front Bungalow
Stayed 4 nights in March 2017

EXCELLANT KIM HOA”

KIM HOA IS A LOVELY LITTLE RESORT RIGHT ON LONG BEACH. 15 MINUTES FROM THE AIRPORT AND RIGHT IN THE CENTRE OF ALL OF THE BARS AND RESTAURANTS BUT JUST OFF OF THE BEATEN TRACK SO THAT ITS NICE AND QUIET. I HAD A BEACH FRONT VILLA WHICH WAS CLEAN AND PRETTY IDYLLIC BEING RIGHT ON THE BEACH. HIGHLY RECOMMENDED LOCATION AND I WILL DEFINITELY RETURN HERE IF I COME BACK TO PHU QUOC.

Reviewed March 23, 2017

See room deals

Good morning Lee! Thanks for choosing Kim Hoa Resort for yours staying. Thanks for taking the time to post a review on your recent stay. We are delighted that the resort met your expectations in many ways. And we would love to thank you for such a kind comment. All best wish to yours, would love to welcome you back in nearly future and many thanks.

Responded April 28, 2017
Kim Hoa Phu Quoc Resort
8.4
Excellent
Mok from Malaysia
Couple
Garden View Bungalow
Stayed 3 nights in November 2019

Excellent”

1. Phu Quoc night market is within 10-15 mins walking distance from hotel 2. Staff is very helpful & nice 3. Breakfast is good 4. This hotel do provide a free airport transfer (both way) which is very convenient

Reviewed November 12, 2019

See room deals

10.0
Exceptional
Faith from Vietnam
Couple
Standard Garden View
Stayed 4 nights in February 2018

Exceptional”

Beautiful beachfront resort. Newly renovated, just stunning. Great location, we walked to the night market a few evenings. The breakfasts were great, the staff lovely. We loved our stay at Kim Hoa resort, really great location and lovely grounds.

Reviewed February 19, 2018

See room deals

Good afternoon Mr/ Ms Faith! First of all, thank you very much for choosing our resort to enjoy precious days of your vacation and taking the time to share your amazing review with us. We are happy to hear you had a wonderful vacation with our service. Your comment on our service will certainly motivate all of our team to continue to provide great hospitality experience for all of our guests. We look forward to welcome you and your friend again soon for your next stay with us and we wish you have a wonderful day! With best regards,

Responded February 20, 2018
Kim Hoa Phu Quoc Resort
9.2
Exceptional
Brian from United States
Family with young children
Family Room
Stayed 3 nights in December 2020

Great staff”

My family and I spent 4 days at Kim Hoa resort. Everything from the time we arrived at the airport until we left met our expectations. The staff are fantastic and very friendly. Nice pool and beach. We would stay there again.

Reviewed December 21, 2020

See room deals

10.0
Exceptional
Tai from Vietnam
Family with young children
Family Room
Stayed 2 nights in February 2018

Exceptional”

Very good location, friendly staffs. My 1st choice in Phu Quoc

Reviewed February 11, 2018

See room deals

Lời chào thân ái từ Kim Hoa Resort Phú Quốc, Chúng tôi chân thành cảm ơn anh Tài cùng gia đình đã dành cho chúng tôi chia sẻ quí báu về những trải nghiệm và đánh giá tích cực về chất lượng và dịch vụ của Kim Hoa Resort. Đây sẽ là động lực lớn để toàn thể nhân viên chúng tôi cố gắng hơn nữa để chất lượng phục vụ ngày càng cải thiện hơn. Một lần nữa, Kim Hoa resort xin trân trọng cảm ơn và hi vọng chào đón anh và gia đình ghé thăm vào dịp gần nhất. Mến chúc anh Tài cùng gia đình một năm mới Mậu Tuất thật ấm áp và tràn đầy niềm vui. Trân trọng,

Responded February 13, 2018
Kim Hoa Phu Quoc Resort
10.0
Exceptional
Janice from United States
Family with teens
Standard Garden View
Stayed 3 nights in February 2018

Check out this hotel and island before the rest of the world discovers it and prices escalate!”

Great value for the price, beautiful pool and dining areas. Beach cleaner and wider than any of the hotel's closer to town. Great wifi, Breakfast offered a lot of choices. Walking distance to downtown and night market. Staff were very friendly but did not speak much English. Lots of new development happening on island, big resorts being built but you can not beat this location.

Reviewed February 24, 2018

See room deals

Have a wonderful day, Ms Janice! Thank you for staying with us and posting your review. We are delighted that the resort met your expectations in many ways. We are so happy that we could offer you our great service and hopefully we were also able to create some memorable moments throughout your stay. Your comment on our service will certainly motivate all of our team to continue to provide great hospitality experience for all of our guests. Thanks for your kindness to write and share kind review for us which is very important for our further improvement. We do hope that we would have another chance to welcome you again in our resort in the future. Best wishes for you and your family!

Responded February 24, 2018
Kim Hoa Phu Quoc Resort
8.4
Excellent
Paul from United Kingdom
Group
Beach Front Bungalow
Stayed 10 nights in November 2018

Ideal Beach Location”

We had 2 Bungalows on the beach, C01 and C02. These are at the far end of the complex so didn't get other holidaymakers wondering past the front door. The Masseur ladies in front of our Bungalow put our towels out on the 4 loungers each morning, and were very kind to us. We assumed that being early November and before the high season, the beach bar was still being done up as was other bits around the hotel. Another beach bar near to us also didn’t fully open until the 2nd week of our holiday so we think this is normal. The pool was a very good size, but with the sea being like bath water, it was hard to pull ourselves away from the sea front. It seems that the resort around the hotel is geared up for the Russian holiday makers, I’d say about 95%. The hotel only did breakfast at this time (Windy Bar not fully open) which didn’t have a great deal of variety during our stay, but the egg station was cooked while you waited and to whatever liking you wanted.

Reviewed November 22, 2018

See room deals

First of all, we would like to thank you for your kind comments. We’re trying open many training courses of English conversation for the staff in the low season, and in the near future, we believe that our staff will speak English fluently. We’re really apologize for not bringing you a restful holiday because of the renovation. Hope that you’ll return our resort and enjoy a better Kimhoa. With best regards.

Responded November 25, 2018
Kim Hoa Phu Quoc Resort
8.4
Excellent
Bryan from Hong Kong SAR, China
Couple
Superior Garden View
Stayed 7 nights in November 2019

Superior rooms locating in main building is close to pool & beach....”

Good points: (1) Reasonable price with very nice breakfast which has slight alteration of main dishes every day. (2) Locating just beyond the busy commercial road with lots of restaurants and supermarkets, walking to night market takes 15 mins only. (3) Helpful front desk staff for arranging daily land/ cruise tour with Red River Tour which is good and reasonably priced i.e. US$18-26. (4) Not that many Mainland Chinese guests, most are Caucasians especially Russians. (5) The 2 stories main building is very close to the pool and convenient for accessing the beach within 1 min by using the stairs. (6) Airport transfer is very punctual. (7) Balcony is a plus for hanging wet suits, if you bring a rope . (8) The garden & plant is relaxing and it is much better than Thian Tien Resort( 5 stars) next door. At least you do not need to walk a long way back to your room from the pool/ beach especially when you are wet through. *** Shower water not very hot after 6 pm***

Reviewed November 18, 2019

See room deals

8.8
Excellent
judith from Canada
Family with teens
Family Room
Stayed 3 nights in August 2016

Lovely resort”

My late father had brought us to this resort four years ago so we came back for sentimental reasons. We had felt in love with this place over other nearby resorts because of the beauty of the old architecture of the building and matured garden. Many upgrades have been made since but it still has the old, lovely charm. The location is perfect, only minutes from the night market. The private beach is clean with big waves, more suited for surfing than swimming, we still enjoyed the sound of waves crashed on the shores. This resort has 24 hour a day security guards and the staffs are friendly, helpful and very professional. The food is great, especially the breakfast buffet. A much bigger pool is a must for a resort this size as we had to share it with many, mostly vietnamese, who came in tours and are loud by nature.

Reviewed August 12, 2016

See room deals

Dear Judith, First of all, we can’t express how very grateful and extremely happy we are to read your kind review. You have mentioned that you are recommended by your PAPA. We could not thank you enough for not only letting us be a part of your wonderful holiday and shared with us such an amazing and detailed feedback. It is very kind of you to mention literally everything about our resort, from the location, distance from the airport and town, shuttle service, beachfront, resort facilities. Your generous comments have been shared with all of our associates. We promise that we would continue to maintain such an exceptional quality of standard and services to provide guests with an even better experience. Regarding to your mentioning about building and pool, recently we are rebuilt apart of building and renew our swimming pool. I would like to thank you once again for staying with us. we do sincerely look forward to welcoming you back again with a better vacation and warmest regards.

Show more
Kim Hoa Phu Quoc Resort
8.0
Excellent
Richard from Netherlands
Solo traveler
Standard Garden View
Stayed 2 nights in March 2018

Generally a good stay for just 2 nights”

Typical island hotel. Great swimmingpool with a view on the beach/sea. Beach with free beds & parasols available. Room (garden view) was clean and standard. I missed the mosquito net. Luckily we had one with us, but non suspension possibility. Breakfast is basic. Some Asian & Western food, but they make banana pancakes in the morning. Fruitlady on the beach sells fruit for a very good price. Seawater is turbid, so no snorkeling. Reception staff helped us rebook our boattickets to Rach Gia. The rest of the staff don't speak English. Not to many Russians. Generally a good stay for just 2 nights.

Reviewed March 11, 2018

See room deals

Dear Mr. Richard Greeting from Kim Hoa Resort! Thank you for taking the time to share your review with us on our page. We so happy to hear that you have enjoyed with your vacation. However, we still have things that do not satisfy you. Please accept our apology for any inconvenience have caused you. Thank you so much for your feedback, we assure you that your valuable feedback will certainly help us in further improving and our service. We do hope that we would have another chance to welcome you again in our hotel in the future and would be definitely memorable experiences for you. All best wish to you and your family.

Responded March 15, 2018
Kim Hoa Phu Quoc Resort
9.2
Exceptional
Tran from Vietnam
Family with young children
Beach Front Bungalow
Stayed 3 nights in January 2018

In general, the resort was ok, nice garden, friendly staff. Noise is the only problem.”

My room is near both the construction works and the bar so the noise was heard all the time, from the construction in daylight and from the bar in the evening until 10pm or even later. Apart from that, everything is ok. The garden is very nice, the pool is clean, staff is super friendly and helpful. That the resort have its own beach, close to the center and the night market is another great point. Facility in the room might be upgraded a little bit.

Reviewed January 16, 2018

See room deals

Dear Mrs Tran! Greeting from Kim Hoa Resort! Thank you for taking the time to share your review with us on this page. First of all, we so happy to hear that you have enjoyed with staffs attitude, our garden and pool. Please accept our apology for any inconvenience on your vacation. We are so sorry for the disturbance you have experienced cause of loud from construction team and the Windy Bar. We assure you that your valuable feedback will certainly help us in further improvement. We sincerely hope you will allow us another opportunity to welcome you again. Thank you and have a great day!

Responded January 18, 2018
Kim Hoa Phu Quoc Resort
10.0
Exceptional
Jacky from Hong Kong SAR, China
Solo traveler
Superior Sea View Room
Stayed 5 nights in November 2019

Great staff, location, and price.”

This hotel gave me a pleasant surprise, with clean and bright rooms complemented by a great view of the ocean. Breakfast was great with a variety of fruits and other foods. The staff are very helpful, especially the two managers and Anna, who helped me acquire a police report when I lost something, turning the usually time consuming activity into just a mere hour or two. The only flaw to the hotel is that the room’s water temperature could fluctuate a bit depending on the time you use it, and the water pressure is also not very strong. Nevertheless, the hotel has a great atmosphere; and with the staff’s friendliness and willingness to help, I will definitely recommend this hotel.

Reviewed November 24, 2019

See room deals

Have a good day, Ms. Jacky! Thank you very much for choosing our resort to enjoy the precious days of your vacation. We are so happy to hear that you have enjoyed your stay with us. We’ll share those with our staff at all levels. It warms their heart personally to hear of a happy guest. Your comment will certainly motivate all of our team to continue to provide the best hospitality experience for all of our guests. We look forward to welcoming you and your family again for your next visit to Kim Hoa Resort in the future. Have a great day and we wish you many joy and blessings With best regards,

Responded February 26, 2020
Kim Hoa Phu Quoc Resort
8.4
Excellent
Bradley from Vietnam
Couple
Beach Front Bungalow
Stayed 4 nights in November 2017

Excellent”

Had a great time. I'm from Australia but have lived in VN for over 5 years. I'm used to what can be 'called 3 Star' in VN and this place was actually a pretty good level above that. We stayed in a bungalow on the water-front, only 10 metres walk, straight out your door and you are in the water. Beautiful ! Sitting on the little veranda with some cold beers in a bucket of ice while watching the sun set was fantastic too ... a very relaxing place All the area was clean and the beach was the nicest beach that we saw on the island. The whole attitude of the staff was totally professional and there was no problem with speaking simple and clear English. When we were there, there was some construction going on and the management helped us stay away from it, no problem. Give it 1 extra month after their expected completion date to ensure it is finished. Overall, it's VN, it's a lovely place down on the beach, friendly staff. I enjoyed it !

Reviewed November 28, 2017

See room deals

Good afternoon Mr Bradley! Thanks for choosing Kim Hoa Resort for yours staying. Thanks for taking the time to post a review on your recent stay. We are delighted that the resort met your expectations in many ways. And we would love to thank you for such a kind comment. We would love to share to you that our dreaming project such as Reception, Restaurant, Windy bar will be completed renovating on 15th, Dec 2017 and surely we will have a Grand Opening. Hopefully, there will better service, better stay with new experiences for our guest on next vacation. All best wish to yours, would love to welcome you back in nearly future and many thanks..

Responded December 10, 2017
Kim Hoa Phu Quoc Resort
8.0
Excellent
James from United Kingdom
Couple
Standard Garden View
Stayed 4 nights in December 2018

New Years”

Nice hotel, reasonable spot, not enough loungers for the pool/size of hotel, overpaid for New Years could only recommend if it was more reasonably priced. New Years meal was very dissapointing and priced at 70 USD pp which they incorporated into our room price at a 'discount'. In reality you can get a great seafood meal served to you at a local resteraunt for a fraction of the price. Breakfast was also mediocre compared to others during the Holiday

Reviewed January 23, 2019

See room deals

Dear Mr. James! We are delighted to hear such a positive review form your recent visit and your experience with us and it is imperative to have such a wonderful experience when enjoying precious days of your vacation. Please accept our sincere apologies for any inconvenience may have caused during your stay. I sent your mentions too to all head department to awareness and focus. We are also very thankful for your kindness to write and share this review for us which is very important for our further improvement. We will very happy to have you as a guest again soon. All best wish to you and your family. Thanks for your valuable time and warmest regards

Responded February 09, 2019
Kim Hoa Phu Quoc Resort
7.2
Very good
Damian from United States
Couple
Beach Front Bungalow
Stayed 3 nights in January 2018

Good location but needs a lot of improvement and regular insect spraying”

I knew this resort had been under renovation so I emailed them before booking to see if it was finished. They told me that the renovation had been finished mid-December, however when we arrived, it is far from finished. There is still an entire section of the hotel being renovated as well as a large part of the pool deck. As a result there are only about 8 deck chairs at the pool which is far insufficient. Aside from the misinformation about the renovation, other issues with this resort: 1) loads of mosquitoes, we must have killed 2 dozen of them in our room alone but they were also on the beach. Rooms need sprayed regularly and the beach area should be fumigated as well. 2) not nearly enough beach chairs, they can easily fit more.. To get a decent location, you have to wake up at 6:00 am when they open the beach (was more like 6:30am when the staff put the pads out on the loungers) and mark your territory. If you're any later than 7am, forget it, you won't get any shaded spot.

Reviewed January 09, 2018

See room deals

Good afternoon, Damian! First of all, thank you very much for choosing our resort to enjoy precious days of your vacation. Please, accept our apology for any inconvenience that this may have caused you. We are so sorry for the disturbance you have experienced cause of loud from renovation team. The progress of construction we have informed the partners to update continuously on the website. We are also very thankful for your kindness to write and share detailed review for us which is very important for our further improvement. We assure you that your valuable feedback will certainly help us in further improving and enhancing our service highlighted in your suggestions. Hope that we will have a second chance to welcome you a better Kim Hoa. Warm regards

Responded January 13, 2018
Kim Hoa Phu Quoc Resort
10.0
Exceptional
Aron from Hungary
Couple
Beach Front Bungalow
Stayed 4 nights in December 2018

Great resort, very friendly and helpful staff”

I really liked the place. Location is great, price ok. Staff is very friendly and helpful. Most of them speak ok English. The breakfast is great as well. So overall I was completely satisfied with the place and its services.

Reviewed December 14, 2018

See room deals

9.2
Exceptional
Sheri from Canada
Couple
Superior Garden View
Stayed 1 night in February 2018

Stayed one night”

We stayed one night while we were waiting for our other hotel to be ready so we didn't use much at the hotel, but the rooms and beds were good. We had a nice balcony off our room which was nice. The gardens are very impressive. The beach and pool were nice. The location was great for access to the main shopping and eating area. Staff were friendly. Breakfast was good. The Pho was amazing...one of the best I have ever had.

Reviewed February 27, 2018

See room deals

Have a wonderful day, Ms Sheri! Thank you for staying with us and posting your review. We are delighted that the resort met your expectations in many ways. We are so happy that we could offer you our great service and hopefully we were also able to create some memorable moments throughout your stay. Thanks for your kindness to write and share kind review for us which is very important for our further improvement. We do hope that we would have another chance to welcome you again in our resort in the future. Best wishes for you and your family!

Responded February 28, 2018
Kim Hoa Phu Quoc Resort
7.2
Very good
Md.Abdullah from Bangladesh
Couple
Standard Garden View
Stayed 2 nights in December 2018

Very good location with a good view and swimming pool.”

But I had bad experience with the resort staff. I lost my passport and let them know that I can't find my passport and told them to check if they got my passport. They continuously kept telling that they will do it next morning though I was so much worried as my flight was at 8.00 am next morning. I couldn't sleep that night just for their ignorable behavior. They had the passport and the gave it to me just before leaving for airport. Besides, my room wasn't clean enough as I saw on the agoda. A old model CRT tv with semi working AC. They didn't change the toilet accessories the next day.

Reviewed December 12, 2018

See room deals

First of all, we would like to thank you for your comments. Then, we're really appolozige for your bad situation when you satyed in our resort. Maybe the staff didn't understand what you said, so they didn't solve problem for you. Again we're really appolozige for not bringing you pleasant holyday. Hope that you'll return our resort and enjoy a better Kim Hoa. With best regards.

Responded December 29, 2018
Kim Hoa Phu Quoc Resort
6.4
Good
Rebekah from Taiwan
Family with young children
Family Room
Stayed 7 nights in December 2017

Good”

We read many reviews of the resort prior to our trip, so our expectations for the accommodations we not that high. But I can say that I was still surprised by the room. The beds were so uncomfortable (they do not even have real mattresses on them) and there was mold all over the bathroom. After our first night and a cold shoer in the morning we considered changing hotels. Almost everything affordable was booked so we stayed. I will say that the staff is quite friendly and willing to help. I mentioned that we did not have hot water and maintenance was sent to the room. We had hot water for the rest of the mornings. Breakfast and food form the menu is quite good. The resort is close to town and directly on a clean beach.

Reviewed January 07, 2018

See room deals

Have a wonderful day, Ms Rebekah! Thanks for choosing Kim Hoa Resort to stay during vacation in Phu Quoc Island. Thanks for taking the time to post a review on your recent stay. We so happy to hear that you have enjoyed with staffs attitude, beach, breakfast and location. May we extend our sincere apologies for the inconvenience caused during your recent stay. We are sad to know that our team did not meet you expectation with the beds. The standard room beds are the same, of course the superior and the bungalow bed will be more comfortable. Anyway, we assure you that your valuable feedback will certainly help us in further improvement. We sincerely hope you will allow us another opportunity to redeem ourselves and make up for the previous experience at our resort. Have a great day and we wish you a year full of blessings, joy and goodness. Best regards,

Show more
Kim Hoa Phu Quoc Resort
12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss

null