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Swimming pool [outdoor], Kim Hoa Phu Quoc Resort in Phu Quoc Island
Standard Garden View  - Lobby, Kim Hoa Phu Quoc Resort in Phu Quoc Island
a beach area with a pool, chairs, and umbrellas, Kim Hoa Phu Quoc Resort in Phu Quoc Island
Lobby, Kim Hoa Phu Quoc Resort in Phu Quoc Island
Lobby, Kim Hoa Phu Quoc Resort in Phu Quoc Island
Interior view, Kim Hoa Phu Quoc Resort in Phu Quoc Island
Interior view, Kim Hoa Phu Quoc Resort in Phu Quoc Island

Removed from saved list

7.7

Very good

462 reviews

462 reviews

Beach13
Breakfast8
Housekeeping6
See map
See map

8.7

Excellent

Location rating score

Excellent location - Inside city center
Parking
FREE
Popular landmarks
Long Beach 50 m
Duong Dong Market 1.4 km
Phu Quoc Waterfall 6.3 km
Ho Quoc Temple 12.7 km
Phu Quoc Countryside 13.8 km
Sao Beach 17.9 km
Phu Quoc Prison 18.9 km
Vinwonders Phu Quoc 19.4 km
Vinpearl Safari 20.2 km
Nearby landmarks
Long Beach 50 m
Phu Quoc Express 250 m
C Mart 270 m
Supermarket K+Mark 320 m
Long Beach Pearl 650 m
Coco Dive Center 810 m
Vietnam Explore PADI Diving Center 980 m
Bin's Market 1.1 km
KingKong Mart 1.2 km
Phu Quoc Day Spa 1.2 km
Newly renovated

Kim Hoa Phu Quoc Resort

88/2 Tran Hung Dao Street , Duong Dong, Phu Quoc Island, Vietnam, 922200 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Duong Dong, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sao Beach. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and outdoor pool on-site.

Highlights

Inside city center

Check-in [24-hour]

Airport transfer

Newly renovated

50 meters to Long Beach

Announcements by hotel (1)
Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.
Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Swimming pool [outdoor]

Private beach

Bicycles

Beachfront

Your dates are popular among travelersUsers are booking a place in Phu Quoc Island every 2 minutes on Agoda.com
Value for money7.6
Distance to city center1.5 km
Location rating8.7
Nearest airportPhu Quoc International Airport (PQC) - Vietnam
Distance to airport6.0 km

Rooms available at Kim Hoa Phu Quoc Resort

Superior Sea View Room
...
  • Room size: 28 m²/301 ft²
  • Ocean view
  • 1 single bed and 1 queen be...
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Superior Garden View
...
  • Room size: 28 m²/301 ft²
  • Garden view
  • 1 queen bed and 1 single be...
Enter dates to see prices
Garden View Bungalow
...
  • Room size: 32 m²/344 ft²
  • Garden view
  • 1 queen bed
Enter dates to see prices
Beach Front Bungalow
...
  • Room size: 32 m²/344 ft²
  • Beach view
  • 1 queen bed and 1 single be...
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Pool View Bungalow
...
  • Room size: 32 m²/344 ft²
  • Pool view
  • 1 queen bed and 1 single be...
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Standard Garden View
...
  • Room size: 26 m²/280 ft²
  • Garden view
  • 1 single bed and 1 queen be...
Enter dates to see prices
Family Room
...
  • Room size: 32 m²/344 ft²
  • Balcony/terrace
  • 2 queen beds
Enter dates to see prices
Family Room (4 Adults)
...
  • Room size: 30 m²/323 ft²
  • Shower
  • 2 queen beds
Enter dates to see prices
Standard Room
...
  • Room size: 24 m²/258 ft²
  • Balcony/terrace
Enter dates to see prices
VIP room
...
  • Room size: 64 m²/689 ft²
  • Shower
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

Does Kim Hoa Phu Quoc Resort provide dry cleaning services?

Yes! Kim Hoa Phu Quoc Resort features dry cleaning service that is accessible all throughout your stay, making sure you're always looking your absolutely best in your favorite outfit. Please contact the property for more information.

Is car parking available at Kim Hoa Phu Quoc Resort?

Kim Hoa Phu Quoc Resort offers car park onsite free of charge for visitors with vehicles to choose from when staying at this property. In case the car park is full, this property also has and nearby as well. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What points of interest are in close proximty of Kim Hoa Phu Quoc Resort that are in walking range?

While remaining at Kim Hoa Phu Quoc Resort, start off your vacation by discovering the closest attractions that are within walking distance to the property which include C Mart, Supermarket K+Mark, and Long Beach.

What are the property's policies for children's bedding at Kim Hoa Phu Quoc Resort?

Kim Hoa Phu Quoc Resort's policy regarding children's bedding considers guests age 12 years and older as adults, and therefore must use an extra bed which will incur an additional charge. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

How long do guests generally stay at Kim Hoa Phu Quoc Resort?

Verified past guests that have stayed at Kim Hoa Phu Quoc Resort had an average nightly stay of 3 nights at this property.

At what time of the year is Kim Hoa Phu Quoc Resort most popular?

Kim Hoa Phu Quoc Resort's most popular month where verified guests travelers have stayed the most is in December.

In which languages can Kim Hoa Phu Quoc Resort's personnel communicate?

Kim Hoa Phu Quoc Resort can converse up to 2 languages which includes English for travelers that have a preference for this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what different languages this property supports.

What do guests love most about Kim Hoa Phu Quoc Resort?

Verified guests that stayed at Kim Hoa Phu Quoc Resort have given this property a rating of 8.669 for its outstanding location as the major highlight for their stay.

What is the typical rating that verified Couples' have given to Kim Hoa Phu Quoc Resort?

Verified couple travelers that have stayed at this property have given Kim Hoa Phu Quoc Resort an average rating of 7.8. You can look up on more specific customer assessments, and remarks by filtering for a specific type of verified guest travelers down in the review section.

What time is check-in and check-out at Kim Hoa Phu Quoc Resort?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Guest visitors checking in or out before or after the designated periods may be charged an additional fee.

Can business events be hosted at Kim Hoa Phu Quoc Resort?

On-site venues and fitting event offerings make Kim Hoa Phu Quoc Resort a suitable option for organizing conferences.

Is breakfast offered at Kim Hoa Phu Quoc Resort?

Wake up to an amazing � la carte breakfast at Kim Hoa Phu Quoc Resort. Visitors can enjoy breakfast offered with an additional charge of 200000 VND for children and 200000 VND for adults if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is generally included for less than buying it at the property.

See map

Explore the neighborhood

What people love about Kim Hoa Phu Quoc Resort

  • 8.4

    Excellent
    Cleanliness

    "Hotel is overall clean and very quiet."

    Stein

    |

    March 20, 2020

  • 10

    Exceptional
    Cleanliness

    "This hotel gave me a pleasant surprise, with clean and bright rooms complemented by a great view of the ocean."

    Jacky

    |

    November 24, 2019

  • 8.4

    Excellent
    Location

    "Very convenient only 10-15 minutes walk to the night market, lots restaurants within walking distance."

    Daniel

    |

    February 28, 2023

Property ranking|Compared to 887 Phu Quoc Island properties
See all rankings
Location score
8.7/10
Cheapest price score
Room size
30 sqm.
Service score
8/10
Better than
89
%
of Phu Quoc Island properties
Better than
83
%
of Phu Quoc Island properties
Bigger than
72
%
of Phu Quoc Island properties
Better than
71
%
of Phu Quoc Island properties
Overall rating:

7.7

Very good
462 reviews
Cleanliness
7.5
Facilities
7.2
Location
8.7
Read all reviews >
What travelers say they love:
Good location with Seaview , the staff is friendly.
CHING from Malaysia
Family with young children
More about Kim Hoa Phu Quoc Resort

More about Kim Hoa Phu Quoc Resort

Kim Hoa Phu Quoc Resort

See all the incredible sights of Phu Quoc Island when you stay at Kim Hoa Phu Quoc Resort. This resort is strategically placed in the heart of the city, surrounded by the popular landmarks. Grab some beach time with a stay at Kim Hoa Phu Quoc Resort, just 18.1 km from Sao Beach.
The facilities and services provided by Kim Hoa Phu Quoc Resort ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the resort's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the resort's easy to book transportation services. The resort provides taxi and car hire services to help you get to where you want to go in Phu Quoc Island.
Parking is available and free, provided by the resort for guests with their own transportation. While lodging at this wonderful resort, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the resort's ticket service and tours. The resort's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay. Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the resort. The resort is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Experience high-quality room facilities during your stay at Kim Hoa Phu Quoc Resort. The resort provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms at Kim Hoa Phu Quoc Resort include a balcony or terrace, as part of the room design. Some selected rooms have television and cable TV to keep guests entertained.
The resort also provides guests with a refrigerator, bottled water, instant tea and mini bar in some rooms. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the resort provides a hair dryer, toiletries and towels in some select rooms.


Dining and things to do

Start your vacation days in the best possible way. Your mornings at Kim Hoa Phu Quoc Resort begin with a complimentary breakfast. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Guests of Kim Hoa Phu Quoc Resort can even have groceries delivered to their room for cooking, using the resort's special service.
To fill your days, be sure to check out the fantastic facilities offered at Kim Hoa Phu Quoc Resort. The resort's host of recreational offerings ensures you have plenty to do during your stay. Be sure to enjoy the accessible beach nearby. Pamper and indulge yourself with a visit to the massage. The many offerings at Kim Hoa Phu Quoc Resort ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool.
Have some relaxing fun with family and friends at the library and shared lounge and TV area. Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.


Around the property

Visit the sights and local attractions of Phu Quoc Island during your stay at the resort. Whatever you may be looking to buy on your trip to Phu Quoc Island, chances are you'll find it at Duong Dong Market located 1.3 km away.


Reasons to stay here

This resort's food and dining score higher than 87% of accommodations in the city.
This resort scores higher than 88% of accommodations in the city for its location.
Room comfort is said to be outstanding here, scoring higher than 87% of accommodations in the city.

Show less

Amenities and facilities

Very good
Facilities

7.2

Most talked about facilities

Beach

9 mentions

Breakfast

7 mentions

Swimming Pool

7 mentions

Food & Dining

1 mention

Languages spoken
  • English
  • Vietnamese
Outdoor
  • Beachfront
  • Bicycles
Accessibility
  • On-site accessible restaurants / lounges
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fishing
  • Garden
  • Massage
  • On-site entertainment
  • Pool with view
  • Private beach
  • Snorkeling
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Daily disinfection in all rooms
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • BBQ facilities
  • Breakfast [free]
  • Breakfast service
  • Grocery delivery
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Invoice provided
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shops
  • Shrine
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids meal
  • Playground
  • Swimming pool [kids]
Access
  • Buzzer/wireless intercom
  • CCTV in common areas
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
Available in all rooms
  • Air conditioning
  • Balcony/terrace
  • Blackout curtains
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • Internet access – wireless
  • Mini bar
  • Mosquito net
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • Towels
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Asian
  • Vegetarian
Restaurants on site
Kim Hoa
  • Cuisine: American, European
  • Menu: Buffet, A-la-carte

Location

88/2 Tran Hung Dao Street , Duong Dong, Phu Quoc Island, Vietnam, 922200
Excellent
Location

8.7

Airports
  • Phu Quoc International Airport (PQC) - Vietnam
    6.0 km
  • Sihanouk International Airport (KOS) - Cambodia
    54.6 km
Hospital or clinic
  • Phu Quoc Hospital
    1.4 km
Shopping
  • Duong Dong Market
    1.4 km
Convenience store
  • On-site
Cash withdrawal
  • ATM
    1.5 km

What's nearby

Popular landmarks
  • Long Beach
    50 m
  • Duong Dong Market
    1.4 km
  • Phu Quoc Waterfall
    6.3 km
  • Ho Quoc Temple
    12.7 km
  • Phu Quoc Countryside
    13.8 km
  • Sao Beach
    17.9 km
  • Phu Quoc Prison
    18.9 km
  • Vinwonders Phu Quoc
    19.4 km
  • Vinpearl Safari
    20.2 km
Nearby landmarks
  • Long Beach
    50 m
  • Phu Quoc Express
    250 m
  • C Mart
    270 m
  • Supermarket K+Mark
    320 m
  • Long Beach Pearl
    650 m
  • Coco Dive Center
    810 m
  • Vietnam Explore PADI Diving Center
    980 m
  • Bin's Market
    1.1 km
  • KingKong Mart
    1.2 km
  • Phu Quoc Day Spa
    1.2 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 6-11 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Please be informed that as per Government's rule, guest's passport with valid entry / exit visa or ID card is strictly required upon check-in. Hotel's reception shall return the passport back to you upon check-out time.
  • Hotel provides airport shuttle service with an additional charge. Please contact the hotel at least 48 hours in advance to confirm the service.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Reception open until12:00
Getting around
  • Distance from city center1.5 km
  • Travel time to airport (minutes)15
Extras
  • Breakfast charge (unless included in room price)200000 VND
  • Daily Internet/Wi-Fi fee0 VND
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors2
  • Number of restaurants3
  • Number of rooms 94
  • Room voltage220
  • Year property opened1998
  • Most recent renovation2022
Parking
  • Daily parking fee0 VND

Property announcements

Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

Windy bar is temporarily closed until further notice.

The swimming pool will be temporarily closed for maintenance from 10th March 2023 to end of day 24th March 2023.

Reviews of Kim Hoa Phu Quoc Resort from real guests

Provided by verified guests of Agoda
7.7
/
10
Cleanliness7.5
Facilities7.2
Location8.7
Service8.0
Value for money7.6
High score for Phu Quoc Island
Rating
9+ Exceptional (61)
8-9 Excellent (36)
7-8 Very Good (48)
6-7 Good (22)
<6 Below Expectation (38)
Time of the year
Mar - May (29)
Jun - Aug (12)
Sep - Nov (55)
Dec - Feb (109)

Show reviews that mention 

Showing 205 verified guest comments
12345
10.0
Exceptional
MUkesh from India
Group
Family Room
Stayed 3 nights in October 2022

Highly recommended!!”

value for money hotel. we stayed here 3 nights 4 people. I loved it.

Reviewed January 18, 2023

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Kính chào quý khách, Xin cảm ơn quý khách đã chọn lựa Kim Hoa resort làm nơi nghỉ dưỡng tại Việt Nam. Đây là năm đầu tiên chúng tôi hân hạnh được đón tiếp quý khách đến từ đất nước Ấn Độ giàu văn hóa và luôn vui tươi, thật sự cũng có phần bỡ ngỡ trong cung cách phục vụ. Rất mong sẽ có nhiều cơ hội đón tiếp quý khách đến từ Ấn Độ. Trân trọng

Responded January 19, 2023
Kim Hoa Phu Quoc Resort
10.0
Exceptional
CHING from Malaysia
Family with young children
Superior Sea View Room
Stayed 6 nights in December 2022

Exceptional”

Good location with Seaview , the staff is friendly. Worth for money to stay at here.

Reviewed December 21, 2022

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10.0
Exceptional
CHING from Malaysia
Family with young children
Standard Garden View
Stayed 6 nights in December 2022

Exceptional”

Good location with Seaview, worth to stay at here. The staff is friendly.

Reviewed December 21, 2022

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9.6
Exceptional
Paul from Philippines
Couple
Garden View Bungalow
Stayed 7 nights in December 2022

Staff and Hotel”

Staff so friendly and helpful and the food is amazing especially breakfast. The pool is wonderful and the beach is beautiful. I extended my stay!

Reviewed January 03, 2023

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10.0
Exceptional
Rose from United Kingdom
Couple
Standard Garden View
Stayed 10 nights in January 2020

Highly recommended!!”

We didn't like the standard room so upgraded to a superior room...so glad we did as staying in the standard would have spoiled our stay. Facilities was very nice...lovely pool and right on the beach. All the reception staff were very nice and most helpful. It was my husbands birthday while we were there and they presented him with a birthday cake...nice touch.

Reviewed January 23, 2020

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Have a wonderful day, Ms. Rose! Thank you for staying with us and posting your review. We are delighted that the resort met your expectations in many ways. We are so happy that we could offer you our great service and hopefully, we were also able to create some memorable moments throughout your stay. Thanks for your kindness to write and share a kind review for us which is very important for our further improvement. We do hope that we would have another chance to welcome you again in our resort in the future. Best wishes to you and your family

Responded February 13, 2020
Kim Hoa Phu Quoc Resort
10.0
Exceptional
CHING from Malaysia
Family with young children
Standard Room
Stayed 3 nights in December 2022

Exceptional”

Good location, worth for money. Strongly recommended.

Reviewed December 22, 2022

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10.0
Exceptional
Huu from Vietnam
Family with teens
Family Room
Stayed 3 nights in September 2020

Khách sạn thân thiện”

KH resort is a good place for holiday, nice beach, people very friendly.

Reviewed September 29, 2020

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9.6
Exceptional
Mayuri from Vietnam
Family with teens
Superior Garden View
Stayed 4 nights in January 2022

good location, good hotel!”

location is great, pool is good, nice beach. at night, shower was not warm. I hate it that, but its only bad point. recommended this hotel.

Reviewed February 05, 2022

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9.2
Exceptional
Brian from United States
Family with young children
Family Room
Stayed 3 nights in December 2020

Great staff”

My family and I spent 4 days at Kim Hoa resort. Everything from the time we arrived at the airport until we left met our expectations. The staff are fantastic and very friendly. Nice pool and beach. We would stay there again.

Reviewed December 21, 2020

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9.6
Exceptional
Keidi from Estonia
Couple
Beach Front Bungalow
Stayed 5 nights in January 2020

All good”

Good quiet location, yet everything is in walking distance. Only minus - pillows were very hard :)

Reviewed January 21, 2020

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Good afternoon from Kimhoa Resort! First of all, thank you very much for choosing our resort to enjoy the precious days of your vacation. We are happy to hear you enjoyed our location. Regarding to the pillow, if you request, the housekeeper changes for you another softer pillow. We are also very thankful for your kindness to write and share your review for us which is very important for our further improvement. We assure you that your valuable feedback will certainly help us in further improving and enhancing our service highlighted in your suggestions. We hope that we will have a second chance to welcome you to a better Kim Hoa. Warm regards

Responded February 13, 2020
Kim Hoa Phu Quoc Resort
8.4
Excellent
Stein from Singapore
Family with young children
Superior Sea View Room
Stayed 3 nights in March 2020

Kim Hoa Great Value for Money”

Great location right on the beach with an infinity pool. Staff is good and friendly and helpful. Hotel is overall clean and very quiet. Rooms are outdated and old. Shower has hot water which is a big positive. Internet is fast and reliable. Only takes less than 5 minutes to walk up to the main street where there is an abundance of restaurants and entertainment. Only 20 min to the airport. Amazing sunsets. Great value for money.

Reviewed March 20, 2020

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9.2
Exceptional
Junaid from Vietnam
Couple
Standard Garden View
Stayed 5 nights in February 2021

Great stay”

Great location

Reviewed November 16, 2021

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7.6
Very good
Ashley from United States
Couple
Standard Garden View
Stayed 3 nights in October 2022

Nice Beach Location”

We got a beach bungalow for our stay. The location is pretty great - you can get anywhere quickly with a motorbike. We found the staff to be kind of difficult to work with (not great English, and not very accommodating). The room also reeked of sewage and we found that the toilet was leaking. Rooms didn’t seem very clean, and they were very outdated for the price we paid.

Reviewed October 18, 2022

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8.0
Excellent
Chua from Singapore
Family with young children
Standard Garden View
Stayed 2 nights in December 2022

Very good”

Everything is good, nothing to complain for this hotel. Breakfast is also nice

Reviewed December 10, 2022

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7.2
Very good
Marius from Israel
Couple
Beach Front Bungalow
Stayed 2 nights in November 2022

Very good”

Amazing view from front beach room. Good breakfast. But in the room.... Very old furniture. The toilet looks terrible!! . One evening I had no hot water. The kettle for coffee does not work. There were no batteries in the TV remote control.

Reviewed November 21, 2022

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5.2
Amanda from Canada
Family with young children
Garden View Bungalow
Stayed 3 nights in January 2023

Above average”

Pros: location, excellent pool and beach Cons: Significant challenges with communicating with staff, expensive breakfast with limited options, rock hard bed, run down accommodation (e.g., rails rotting, cracks in walls). Depending on location and how early you sleep you may also need ear plugs due to loud karaoke.

Reviewed January 18, 2023

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Dear value guest, Thank you so much for your kind choosing Kim Hoa resort to stay. Regarding to your comment, we would like to explain as follows: - English skill of staff : you can see, Phu Quoc just island and after Covid-19 it is really hard to find well speaking English staff, any how our Supervisor are always around to support our Guests. - Rock hard bed : it is depend on people, we use KymDan mattress, that is the best and very well known in Viet Nam. - rails rotting, cracks in walls : we had no information while you staying at resort, anyway I already informed to Housekeeping Manager to check and report to GM. - Loud Karaoke : this matter comes from the Bar with around 150 m far from our Resort and the Police already came to check. Anyhow, I am so sorry for any troublesome which you met and do hope that will have another chance to serve you with better feeling. Best regards,

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Kim Hoa Phu Quoc Resort
5.2
Stewart from Vietnam
Family with young children
Garden View Bungalow
Stayed 4 nights in December 2022

Above average”

Good location near many other restaurants

Reviewed December 30, 2022

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4.0
Nam from United States
Group
Standard Garden View
Stayed 3 nights in December 2022

It's a 2 stars resort...”

Travel with my cousin, uncle n aunt there, the second day the maid did a room service n they discovered that 1 of the pillow case from my aunt room has some kind of stains on it, so they insist that we will have to pay $120,000 vnd. It looked like to me that the stains from someone dyed their hair previously n the hotel didn't washed it out, my aunt is old. Front desks keep calling us to take care of that n here we haven't check out yet. Finally we complaint with the manager n she apologize! The food is ok ...

Reviewed December 09, 2022

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2.8
Marios from Cyprus
Family with young children
Standard Garden View
Stayed 10 nights in February 2020

Acceptable”

breakfast: almost nothing to eat for non ansians for breakfast. all hot foods except eggs were vietnamese. lady at eggs station was half cooking the eggs and got angry when i asked her politely to cook them more because white part was still unckoked. all buffet was vietnamese foods.orange juice for example is 1 every 4 days and rest days you can drink just water (rest of juices are not drinkable). 1 out of 10 days we saw cheese at breakfast and we didnt try as we saw a family of flies having a party on and we didnt want to ruin it. prices: all prices of menus, drinks, ice creams are very overpriced and they do not include 10% tax and 5% service that is kept to you as a suprice. whatever you see at the end you pay it 15% more. passport holding: they refused giving us the room unless handing them our passports (not just a copy) so we were stuck with a small kid and bags. we had to decide between being on the streets or giving our passports (which belong to our goverment and not to us).

Reviewed February 21, 2020

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3.6
Lưu from Vietnam
Family with teens
Family Room
Stayed 3 nights in February 2022

Waste money”

All are very bad, you should not stay here!

Reviewed February 18, 2022

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