Great location”

The venue is within heritage area. It is accessible to great food, interesting and tourist attractions. The hotel is basic, the room is small - good enough for a solo traveler. The only issue I had was that after having a shower, the whole bathroom was wet and slippery because there was no enclosure for the shower,

Below my expectation ”

Front line were very helpful. The location is just nice if you are looking for local food and the penang street art can be reached within 15mins walk. However, I was so disappointed on the room, it was a small room and not as stated in agoda (12m2). The WiFi was weak. Furthermore, I have requested and texting the hotel to make sure my room is with window before I check-in (as quite a number of reviews complaint the musty smell). My room did with window but it was facing aircond room, couldn't open the window as well and did have musty smell. The WiFi was weak and the aircond was leaking. The technician washed the filter and fix the aircond on the spot. However, when the time I went to toilet, I found that the toilet bowl and floor were dirty. (I washed the toilet bowl myself in the end)

Bad choice for holiday”

The room is so dirty as we can saw so many ants on toilet floor and urine stain is everywhere. The floor is sticky and the bedsheet has so much unknown stain. We still have to spend one hundred ringgit in order to get another bigger room which its cleanliness is better than the room that we booked. When we request to change room even though we agree to pay more, the front desk that who served us doesnt seem like very happy to serve us. However, the security guards are doing a great job and treat all of us very friendly and professionally. They are the only one who deserve to get star instead of the dirty facility and poor service from front desk

Worth for it”

All staffs are polite. Hotel system and Facility likes 4 or 5 stars hotel, you won't think that it is a budget hotel. Walking distance to Kimberly night market, Komtar, Penang Cendol, Toh Soon Cafe........

good stay”

the telephone in the room is not functioning so good . i have to adjust so many times then i can use but still its sound like a broke down radio . thats the only problem i had while stay here . overall is tip top ;)

Above average”

Price is on the high side buy the location is good....Only thing that happened during my stay was one of guest from few rooms away from mine was really noisy and banging the door in the early in the morning and yelling for i dont know what reason....

Holiday ”

Location is great. Close to variety of shops and restaurants. Buses close by.

Compressed”

The room is just too small & compressed. Claustrophobic feeling with sleeping. Woke up many times at night.

Absolutely Awesome !!!”

Location second to none, it is clean, well maintained, wonderful staff.. a guy name Kannan(?) (one of the cleaner) is so friendly and warm... perfect location to everywhere. Will definitely stay here again!

Great location,great value.”

I asked the staff to do three things for me (change A/C filter,call a Grab + store my luggage for a few hours)and each time the answer was "Yes". Rooms are modern + comfortable.No noise from outside.The location is a minute away from the Komtar bus station + Prangin Mall.Walk in the opposite direction + you are in Chinatown.Breakfast wasn't included this time but options available closeby although many businesses in Chinatown open late.(11am).Ideal for solo travelers as rooms are small.

For short stay is acceptable”

I have booked for 3 nights with very cheap price at SGD23 per night. Location is central, also very near to Kimberly night hawkers, Pragin Mall, Komtar where you can spend some time shopping. No problem walking from here to all the heritage streets or you can conveniently Grab a car from here to any where. Just that they provide only shower gel and shampoo in the toilet. I like the filtered hot and cold drinking water in the corridor. Overall it was a pleasant stay.

Ok”

There's a footprint of shoes on the bedsheet upon check-in and bedside table was not cleaned too. Glad that the helpful staff Tommy helped to get the issues fixed immediately after I showed him the pics.

Basic budget hotel”

Simple basic room. I booked the standard queen which was a good size for 1 person but can be cramped if sharing the room with another person. The bed sheets looked dirty with stains here and there. Bring own toiletries for a more comfortable stay. There's no bottled water in the room but there is a 24 hour mini mart less than 10 mins away on Kimberly street. There was a bit of back and forth over late checkout but the manager was able to give late checkout despite high occupancy rate. Very good location right smack in the middle of the malls and Kimberly street where there are quite a few good tasty food options.

Exceptional”

Small room

Convenience”

Good hotel with a great location.

Nice design, clean, value for money and walking distance to nice hawker food around”

The hotel is very new. The design is minimalist and clean. The price is really worth it with free breakfast included for all types of room. Walking distance to lots famous hawker food and morning market. Comes with free access to water dispenser machine which is really helpful for tourist.

Excellent”

The location of the hotel is strategic and close to most of the attraction. You may get your breakfast at Bee Hwa Cafe (5 min walk from the hotel). Nice cafe with delicious Penang food (mee udang, char kuey teow, curry mee). Near to the famous cendol (cendol beratur) and other food stall. Big bed, the room is small but just nice for the two of us. Water pressure is strong so it is nice to have hot shower after go around Penang. Overall, this hotel is excellent for budget traveller who want nice hotel.

Nice hotel look classy but space might be an issue”

Nice stay i must say. From security guard who assist me to park my car to the receptionist. credit must be given to them. Room is clean & tidy but the space too cramped for me however good lighting might improve your mood as well. Most important the hotel smell nice to me.

Very nice and cozy place to stay - but not for work”

I've stayed for an extended week-end in Kimberley Hotel Georgetown. The hotel is nice and located very well. The only thing that could significantly improved is the internet connection. It is such slow that I wasn't even to work properly with my laptop. I think that is an issue everywhere on that island. The staff is very friendly and attentive although the check-in process could be improved - it took quite a long time for it. Besides that it was a pleasant stay.

Exceptional”

Good location. Surprise that hair dryer is not provide but have to request. Bed linen is Clean and crisp . Friendly Reception Staff especially - Tommy .