Kimberley House
Kimberley House
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"Good location, Internet ok, staff Nice"

mickael

|

February 14, 2018

Double Room - Guestroom Kimberley House
Double Room - Guestroom
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Lobby Kimberley House
Lobby
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Lobby Kimberley House
Lobby
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Interior view Kimberley House
Interior view
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Excellent
Location
8.6
See all 25 photos Kimberley House
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Kimberley House

Excellent location
Stay in the heart of Penang - What's nearby?
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Very good
From 1167 reviewsSee what guests said
7.5
Very good value for money
7.9
Value for money7.9
Distance to city center6.7 Km
Location rating8.6
Nearest airportPenang International Airport (PEN)
Distance to airport14.6 km
  • 370 meters to public transportation

  • Located in heart of Penang

  • Free Wi-Fi in all rooms!

  • Air conditioning

Room choices
7.6
Very good
Room comfort & quality
This property is in high demand!Last booked 9 hours ago
Dormitory -- Female Only
Dormitory -- Female Only
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  • Room size: 15 m²/161 ft²
  • No Windows view
  • 3 bunk beds
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Single Room
Single Room
...
  • Room size: 15 m²/161 ft²
  • No Windows view
  • 1 single bed
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Family Room
Family Room
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 double beds
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Mixed Dormitory
Mixed Dormitory
...
  • Room size: 15 m²/161 ft²
  • Non-smoking
  • 3 bunk beds
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Double Room
Double Room
...
  • Room size: 15 m²/161 ft²
  • Non-smoking
  • 1 double bed
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Twin Room
Twin Room
...
  • Room size: 15 m²/161 ft²
  • No Windows view
  • 2 single beds
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Twin Room, Shared Bathroom (Bed not specified)
Twin Room, Shared Bathroom (Bed not specified)
...
  • Shower
  • Shared bathroom
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Room Shared Bed with shared bathroom
Room Shared Bed with shared bathroom
...
  • Shower
  • Shared bathroom
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Room With Shared Bathroom
Room With Shared Bathroom
...
  • Shower
  • Shared bathroom
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Double Room, Shared Bathroom (1 double bed) (non refundable)
Double Room, Shared Bathroom (1 double bed) (non refundable)
...
  • Shower
  • Shared bathroom
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What people love about the property

  • "Very good location nearby hawker stalls and shops."

    Leelarat

    |

    November 19, 2017

  • "Attentive customer service officer."

    Leong Y.

    |

    November 19, 2017

  • "Good location, clean hostel, nice staffs, good price!"

    Karldiv

    |

    October 15, 2017

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More about Kimberley House

More about Kimberley House

"The location is nice"

Jia W.

|

November 28, 2017

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

"Comfortable stay with great air conditioning."

Melissa

|

January 27, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

Real reviews from real guests

Agoda Reviews (1167)Booking.com Reviews (835)
7.5
Cleanliness7.0
Facilities6.3
Location8.6
Room comfort and quality7.6
Service7.6
Value for money7.9
Provided by verified guests of Agoda
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Showing 890 verified guest comments
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7.6
Very good
Willeo from Malaysia
Group
Double Room
Stayed 2 nights in November 2018
Facilities”
Toilet inside & outside need to be improve.
Reviewed November 12, 2018
3.2
Lowee from Malaysia
Solo traveler
Double Room
Stayed 1 night in November 2018
Location is excellent, food stalls all around and very near to Komtar bus station. ”
Receptionist (fat guy) shouldn't be there at all. His attitude is this's the best place, you don't like the door's open! Guest don't ask questions just listen to his dictations on the rules if you want to stay in this house.
Reviewed November 08, 2018
7.6
Very good
keisuke from Japan
Solo traveler
Single Room
Stayed 1 night in October 2018
bathroom is not clean”
i stayed at for a night. single room is basic with AC is OK for price. i saw some cockroched in the bathroom. it s small to take shower in comfortable. overall around bathroom is not ckean well. but i can t expected a lot with this price.
Reviewed November 02, 2018
6.4
Good
Kelvin from Malaysia
Family with young children
Family Room
Stayed 1 night in October 2018
Not as expected... luckily stay for a night only. ”
Family room seems not in use for a long time. Musky smells when entering. Until check out still have the irritable smell. The paint at the wall is falling off. Bad paint job there. Or use cheap paint also will have the same outcome. The wooden flooring also peeling off. Sorry for the review mate!
Reviewed October 30, 2018
3.2
Moo from Malaysia
Family with teens
Family Room
Stayed 2 nights in October 2018
Terrible, Horrible and Dreadful.”
The condition is totally different from the pictures presented in Agoda. The sink was terribly clogged, the room I stayed had rats munching on my snacks. The unhygienic condition is frightful. Many guest request for refund and changed stay. The management is irresponsible and did not maintain the property. Back to four years ago, I enjoyed my stay there with good maintenance but now is too disappointing and a cheated experience. It was an unworthy and disgusted stay.
Reviewed October 29, 2018
8.8
Excellent
LIM from Malaysia
Couple
Double Room
Stayed 2 nights in October 2018
Excellent”
great location, value for money.
Reviewed October 22, 2018
4.0
Chew from Malaysia
Couple
Double Room
Stayed 2 nights in October 2018
The room is “dirty” ”
On the second night that we stay, we feel uncomfortable like something is watching us when we sleep. So we decided to on the light when we sleep.
Reviewed October 21, 2018
4.4
Bong from Malaysia
Solo traveler
Double Room
Stayed 1 night in October 2018
clean room but........”
the service not good. dont feel welcome.. no smile.. the room big n stardard clean.. the toilet is wet n dirty. should standy slipper for guest.. dont like the toliet.. location wise is far from mural art area. If i have friend come to Penang I will not recommend them to stay at this place. u earn gaji from your guest
Reviewed October 18, 2018
8.4
Excellent
Quah from Malaysia
Solo traveler
Dormitory -- Female Only
Stayed 1 night in October 2018
Facilities”
Overall is nice. However, i feel that the toilet's facilities should be more complete such as the hooker to hang the clothes inside the bathroom should be provided. It will be easier for the guest so their clothes or stuff can hang while bathing.
Reviewed October 16, 2018
9.2
Exceptional
Nikolett from Hungary
Solo traveler
Dormitory -- Female Only
Stayed 3 nights in October 2018
Exceptional”
Great location, good atmosphere, friendly and helpful staff. Facilities were also satisfactory, there was towel, toilet paper and hand wash provided which was already more than what I expected so thumbs up.
Reviewed October 07, 2018
8.0
Excellent
Aisha from Malaysia
Business traveler
Double Room
Stayed 1 night in October 2018
Just ok for 1 night stay”
I was here because had a company dinner nearby. But the front desk closes at 12am so had to rush for check-in as my dinner finished at 1130pm++. Only 1 toilet with the toilet bowl is working. Another one, the door lock was damaged. The bed sheet was dusty. But I loved the deco downstairs . Very nice
Reviewed October 04, 2018
8.0
Excellent
Denise from Malaysia
Solo traveler
Single Room
Stayed 4 nights in September 2018
Everything is excellent except cleanliness”
Review for single room at Kimberly House. Pros: 1. Great location. 30 seconds to Penang famous food, 2 minutes to Komtar bus terminal and shopping malls. 2. Decent size for a single room. 3. Single room with air-con, wall fan, desk, chair, table lamp, all functioning well. 4. Hot and cold shower functioning well. 5. The staffs were very nice and helpful. Cons: 1. The bed is shaky and uncomfortable. 2. The blanket with QATAR Airways label (don't know why) is thin and too short for a 4 nights stay. 3. The room is dirty with spider web and dust at every corner. 4. Wi-Fi is weak at night.
Reviewed September 24, 2018
6.4
Good
Victor from Singapore
Solo traveler
Double Room
Stayed 2 nights in September 2018
Nice location and very cheap price”
- No bathroom in room. There are 2 toilets, on which the door of one the lock does not work. These are shared for the whole 19 bedrooms. - Floor and walls like paper. Someone walking on the hallway will be very noisy. If someone talks quietly on the next room, you hear everything. You really feel like on a big shared room. - Wi-Fi quality on first floor, where all rooms are, is terrible.
Reviewed September 24, 2018
9.2
Exceptional
Susan
Solo traveler
Dormitory -- Female Only
Stayed 1 night in July 2018
A very nice place to stay ”
The location is great and it’s value for money. There are two different receptionists that work there and they are total opposites, one is grumpy and maybe shouldn’t work in hospitality, the other cannot do enough for you. Overall a good experience and I would stay again
Reviewed September 24, 2018
2.0
intan
Group
Family Room
Stayed 1 night in September 2018
the staff was not helpful.”
the staff did not do anything when we report about the air condition. we all slept at that night so hot and it was not comfortable at all. we cannot get any money back from that incident. so bad.
Reviewed September 16, 2018
3.2
Leong from Malaysia
Couple
Double Room
Stayed 16 nights in September 2018
Do not stay here unless you want to ruin you holiday.”
House is very poorly maintained. Rooms are dusty, smelly and with poor facilities. The beds are horrible as they are broken. The springs jab you when you sleep. Air-con is so poorly maintained that i personally had to wash the filters and wipe the coils as it was too dirty causing the aircon to malfunction, thus making the room very hot. The sheets that they provide are not clean and there are bed bugs. I personally understand that this is a budget hotel but the least the hotel could do is maintain its basic hygience and maintenance. I am not asking for anything grand, just the basic functioning ammneties. Also, you are not allowed to bring food/beverage in the room which i personally find really ridiculous! Never have i been told that i am not allowed to bring food in the room. All the other hotels, from pretigious hotels to budget, i was always allowed to bring food as long as i clean up after myself. The reception indian lady always makes a big fuss. This is because they so lazyly clean the room that any little extra work that they have to do, they will try to avoid. Thus, not allowing food in the rooms. At the end of the day, regardless, they fail to clean the room even to the bare minimum as dust balls roll around in the room, everything is stained, and everything is falling apart. Please do not come here even though it is strategically located. I would suggest you stay at other hotels along this street as the extra money is worth it.
Reviewed September 13, 2018
6.0
Huikun from China
Solo traveler
Dormitory -- Female Only
Stayed 1 night in August 2018
Above average”
Squeaky bed, not really a very social hostel
Reviewed September 08, 2018
7.6
Very good
Jens from Belgium
Couple
Double Room
Stayed 2 nights in September 2018
Very good”
Big room, big fan and good aircon. Rooms are clean. Shared bathroom gets cleaned every morning, although it isn't the best maintained. I wonder in high season whether there are enough toilets (2) and showers (4) to keep up with the customers. Very central location, close to everything. 5min walk to the city bus station. Close to restaurants, food stalls, ...
Reviewed September 06, 2018
5.6
Kong from Malaysia
Solo traveler
Double Room
Stayed 2 nights in August 2018
full of bedbugs ”
the room I stayed the mattress is full of bedbugs and I have been bite for my whole hand and leg.
Reviewed September 04, 2018
8.0
Excellent
Sio from Malaysia
Family with young children
Twin Room
Stayed 1 night in June 2018
Good Location”
Good Location, just few steps away from upside down museum, same area with the local foods area and komtar. Cons, toilet limited, both toilet and shower room quite small in size. Overall good stay.
Reviewed August 30, 2018
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