Kimpton Sir Francis Drake Hotel
Kimpton Sir Francis Drake Hotel
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8.4
Excellent

"Location is the central of SF and staff is helpful"

dewi

|

April 19, 2017

Queen Room - Guestroom Kimpton Sir Francis Drake Hotel
Queen Room - Guestroom
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Lobby Kimpton Sir Francis Drake Hotel
Lobby
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Interior view Kimpton Sir Francis Drake Hotel
Interior view
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Interior view Kimpton Sir Francis Drake Hotel
Interior view
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See map Kimpton Sir Francis Drake Hotel
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Exceptional
Location
9.3
See all 6 photos Kimpton Sir Francis Drake Hotel
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Kimpton Sir Francis Drake Hotel

Exceptional location
- Inside city center
- What's nearby?
Very good
From 41 reviewsSee what guests said
7.7
/
10
Very good service
7.8
Value for money6.8
Distance to city center1.6 Miles
Location rating9.3
Nearest airportOakland International Airport (OAK)
Distance to airport17.8 km
  • 490 meters to public transportation

  • Located in heart of San Francisco (CA)

  • Free Wi-Fi in all rooms!

  • Air conditioning

Room choices
7.8
Very good
Room comfort & quality
Presidential Suite
Presidential Suite
...
  • Room size: 99 m²/1066 ft²
  • Shower and bathtub
  • 1 super king bed and 1 sofa...
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Classic King
Classic King
...
  • Room size: 14 m²/151 ft²
  • Courtyard view
  • 1 king bed
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Grand King
Grand King
...
  • Room size: 40 m²/431 ft²
  • Separate shower/bathtub
  • 1 king bed
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classic queen
classic queen
...
  • Room size: 13 m²/140 ft²
  • Courtyard view
  • 1 queen bed
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Classic Two Double
Classic Two Double
...
  • Room size: 16 m²/172 ft²
  • Courtyard view
  • 2 double beds
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City view Deluxe Two Queen
City view Deluxe Two Queen
...
  • Room size: 26 m²/280 ft²
  • City view
  • 2 queen beds
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Classic Two Queen
Classic Two Queen
...
  • Room size: 19 m²/205 ft²
  • Shower and bathtub
  • 2 queen beds
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Double Room with Two Double Beds
Double Room with Two Double Beds
...
  • Room size: 18 m²/194 ft²
  • Non-smoking
  • 2 double beds
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Sir Francis Drake Suite - Disability Access
Sir Francis Drake Suite - Disability Access
...
  • Room size: 69 m²/743 ft²
  • Shower and bathtub
  • 1 super king bed
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City View Deluxe King
City View Deluxe King
...
  • Room size: 175 m²/1884 ft²
  • City view
  • 1 king bed
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More about Kimpton Sir Francis Drake Hotel

More about Kimpton Sir Francis Drake Hotel

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

American cuisine
American cuisine
Luques Restaurant & Bar
10 m American
Chancellor Cafe at the Chancellor Hotel
10 m American, Cafe
Scala's Bistro
10 m American, Italian
Asian cuisine
Asian cuisine
Maru Sushi
100 m Asian, Gluten Free, Japanese
After Osha
120 m Asian, Thai
Akiko's Sushi Bar and Restaurant
140 m Asian, Japanese, Sushi
Cafe
Cafe
Cafe La Taza
130 m Cafe
Boba Guys
180 m Cafe
Jasmine's Cafe & Deli
230 m Cafe, Delicatessen

What they offer

7.6
Very good

"The location is perfect, downtown Union Square."

ZHIMING

|

January 21, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (41)Booking.com Reviews (1391)
7.7
/
10
Cleanliness7.7
Facilities6.8
Location9.3
Room comfort and quality7.8
Service7.8
Value for money6.8
Provided by verified guests of Agoda
All languages
All guests (41)
All room types
Showing 30 verified guest comments
12
3.2
Steve from Philippines
Solo traveler
Standard Room
Stayed 5 nights in July 2018
Over priced, under delivered”
the hotel is in a good location but the rates are very high for what you get. they have hidden amenity fee at the end you dont know about and they have no amenities for you to use. When i asked what the fee was for they could not even provide a straight answer. the cleaning crew never replaced the toiletries and some of the basics like cotton swaps and toothbrush were not in the room. I had to ask to get new soap when it ran out. They never replaced the empty water bottles each day. They had 2 when i checked in but in 5 days never once provided new water. They were all too quick to try and charge the amenity fees though. I would not suggest this hotel to anyone until they realize the customer is the reason they are there.
Reviewed July 28, 2018
7.6
Very good
ZHIMING from Singapore
Family with young children
Classic Two Queen
Stayed 3 nights in January 2018
Great location”
The location is perfect, downtown Union Square. The lift and room condition, however could have been better and more modern. Our toilet door couldn't be locked.
Reviewed January 21, 2018
8.4
Excellent
dewi from Indonesia
Business traveler
Queen Room
Stayed 3 nights in January 2017
location is nice”
Overall OK. Location is the central of SF and staff is helpful
Reviewed April 19, 2017
8.8
Excellent
Janine from Philippines
Solo traveler
Stayed 2 nights in January 2017
New favorite hotel!”
The location is perfect, right at Union Square besides Saks Fifth which made it easy to get to the shops around the area. The room was bigger than expected cause I know most rooms in SFO is a bit small. Would definitely stay again!
Reviewed February 24, 2017
10.0
Exceptional
Tammy from United States
Family with teens
Queen Room
Stayed 1 night in December 2016
Staff was nice”
Everyone at the hotel were very helpful.
Reviewed December 27, 2016
8.4
Excellent
Alex from United States
Couple
City view Deluxe Queen
Stayed 1 night in December 2016
Beautiful view”
We got a queen room with city view. View was great at night and in the day. Staff at the front desk was very friendly. In room breakfast was very good although pretty expensive. Hotel is somewhat outdated but kept in good condition. Bed was comfortable but felt smaller than queen so was a little tight. Elevators are pretty slow with long waits.
Reviewed December 04, 2016
8.4
Excellent
John from United States
Family with young children
City View Deluxe King
Stayed 2 nights in November 2016
SF Thanksgiving trip”
Location was 👌🏾 perfect
Reviewed November 29, 2016
4.8
Tan from Malaysia
Business traveler
City view Deluxe Two Queen
Stayed 1 night in November 2016
Very Old Hotel, Expensive, Dirty Toilet”
This stay was disappointed. The hotel is very old. There is many drunk people staying in this Hotel during my stay. The room is small and the toilet was not clean, the bathtub is stucked.
Reviewed November 15, 2016
9.2
Exceptional
Wai from Hong Kong
Couple
Classic King
Stayed 1 night in September 2016
Great atmosphere”
Great location, clean room, great atmosphere overall. Their staffs are helpful and friendly. They also have some of the best bartenders in all of San Francisco!
Reviewed September 22, 2016
4.8
Madelyn from United States
Couple
Queen Room
Stayed 1 night in September 2016
Small, overpriced rooms, poor service”
See above, good location
Reviewed September 15, 2016
8.0
Excellent
Doug from United States
Couple
classic queen
Stayed 2 nights in August 2016
Fun Stay”
We stayed for the weekend. It was clean and all staff were helpful. It was a good value, but the Valet parking was $67 a night with included taxes. We ordered room service breakfast one day and it was only $10 more than the restaurant, which was nice. I would defiantly stay here again.
Reviewed August 25, 2016
9.2
Exceptional
Brian from United States
Solo traveler
Queen Room
Stayed 1 night in August 2016
Get better soap”
That's my only gripe. Citrus based soap was very harsh.
Reviewed August 09, 2016
6.0
suezanne from Australia
Couple
Queen Room
Stayed 2 nights in January 2016
great at first glance ”
location , bell boys
The bathroom was extremely small and we couldn't shower on the first day has we thought that we had no hot water. Unfortunately the tap said hot when that was cold side. No fridge or glasses in the room and $6 for a bottle of warm water is a bit rich. The location was great and not too far from anything. When entering and smelling wood fire got me really excited. Tge lobby was to chilky to sit and enjoy a drink though. Staff could be a little more attentive to the smaller details with a little less attitude.
Reviewed February 03, 2016
7.3
Very good
hemant from India
Family with young children
Stayed 3 nights in January 2016
Location is the best part, rooms are very small”
Location location and location
Reviewed January 09, 2016
6.3
Good
Michael from Australia
Group
Queen Room
Stayed 2 nights in December 2015
Friendly Staff but Lacks Transparency”
Location, Friendly Staff
3 rooms for 2 nights. All adults. Took advantage of the USD$10 voucher per room per day by declining housekeeping service for respective day. Rooms were listed as being same standard. There were differences in layout which added to the charm of hotel.We kept staff fully informed from point of check-in, that upon check-out, we would be seeking something in writing which shows what (if any) incidentals would be charged.We also advised them we would be seeking release of the USD$100 per room/per night security hold from our credit card upon their satisfaction at the time of check-out. The promised immediate release did not occur, despite verbal reassurances gained via the Front Desk staff from back of house Accounts staff. A now disputed additional charge has been made to our credit card since our departure. I had specifically allowed sufficient time when checking-out, for the confirmations to be obtained from housekeeping staff about the condition of the rooms/mini-bars. We also had left cash tips for the housekeeping staff, not because of any special or extra care, but because it is expected as a standard in USA. There was no routine final paperwork & I struggled to get any written acknowledgement that there were no incidental charges. I later heard that the mini-bar re-supply is handled through an external company. Someone has tried to state that we had used an item/s from one mini-bar. This is being contested through our credit card company & also by tel today (via internet telephone) to hotel front desk. The front desk employee was very professional & said she would be reversing the charge immediately. I do not make a habit of doing an inventory of the mini-bar upon check-in, but would advise future guests of doing so or at least taking photographs to assist with unauthorised charges.
Reviewed January 02, 2016
9.0
Exceptional
Yu from Taiwan
Group
Queen Room
Stayed 4 nights in August 2015
A perfect stay”
Good location, nice room
Reviewed December 21, 2015
7.0
Very good
david from United States
Couple
Classic King
Stayed 3 nights in November 2015
Ooh ooh what's that smell”
Concierge,Employees and the bed
We were on the 11th floor and we return to our room and a smell of waste or rotted old food wafted through the room and halls,they had a sign up asking to excuse there mess but it was not good...I was told it has been this way for awhile...so I asked about the situation and they moved us right away without me asking to be moved so they have some type of problem....FIX IT. The 3 Doorman are excellent!!
Reviewed November 28, 2015
9.7
Exceptional
Maria from United States
Group
Queen Room
Stayed 2 nights in November 2015
Happy at Drake!”
Clean, neat, comfortable room with nice amenities and great fitness room.
Reviewed November 13, 2015
9.7
Exceptional
Brian from United States
Couple
classic queen
Stayed 1 night in September 2015
Brian's Best”
Location and staff
Excellent
Reviewed September 23, 2015
9.0
Exceptional
James from United States
Family with teens
Classic Two Queen
Stayed 1 night in July 2015
Price over amount for quality more like 3 star”
Bed location friendliness
Reviewed July 08, 2015
12
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  • Exceptional location
  • Union Square
  • Powell Street Subway Station is within 0.49 km