Very good 7.1
Based on 3772 reviews

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Very good



based on 3772 reviews
  • Cleanliness 7.1
  • Facilities 5.9
  • Location 8.7
  • Room Comfort/Standard 7.0
  • Service 7.1
  • Value for money 7.0
  • Food/Dining 5.7
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Yee from Malaysia
Couple
Standard
Stayed 2 nights in March 2013
Poor maintenance and service
Location, wifi, comfortable bed
Service was very poor. Dropped by the day before check-in to book extra bed and enquire about early check-in and she kindly checked and said that it is not a problem. On the day of check in, the manager was there and she rudely told us check in time is 2pm and no earlier without bothering to check. Even if it's true, no need to be rude. During check out, luggage was charged per piece for storage. Convenience is that bus A21 to airport is just a few steps away, across small street. Taxi stand right at door step. Mtr is a block away. Room was poorly maintained. WC was stuck and had to call for maintenance to fix within first half hour of check in. Bathtub drains slowly. Towel rack was broken. Sink is narrow so if you lean in to wash face, will bump head against mirror. Had to call reception again before heading out because door lock is spoilt. Bed itself is ok. King size, clean and comfortable. Room size is ok.
Reviewed April 19, 2013
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Hoi from China
Couple
Standard
Stayed one night in September 2012
Easy to go everywhere
easy to go to shop, to eat and the price is reasonable
Reviewed April 19, 2013
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Tang from China
Business traveler
Standard
Stayed 2 nights in May 2012
good location and transportation
location and transportation
Good location and very close to MTR and shopping area
Reviewed April 18, 2013
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wiroj from Thailand
Group
Deluxe
Stayed 2 nights in April 2013
great location but small room
close to MTR, helpful staff, free wifi
Reviewed April 18, 2013
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JAYDEN from Malaysia
Group
Standard
Stayed 3 nights in June 2012
clean room, location is good
clean room, staff are friendly, location is near temple street
everything is fine, except the rooms are a bit small , but they are very clean, hotel staffs are very friendly, always having a small on their face. temple street and the mrt is very near within walking distances
Reviewed April 18, 2013
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JAYDEN from Malaysia
Couple
Standard
Stayed 3 nights in June 2012
nice hotel, but a little small, location is good
location, room is clean but small, friendly staff
every thing is good, food can be found nearby, easily access with walking distance of 5 mins, mrt is near by with in 3 mins walk, hotel staff are friendly, its a pleasant stay
Reviewed April 18, 2013
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Denon from Singapore
Couple
Standard
Stayed 4 nights in April 2013
Helpful Staff, Clean Room & Close To Shopping
Acceptable Room Sizes. Very Near Shopping Districts. Helpful Staff.
I was very pleased with my stay at the hotel. The room sized was acceptable and it was quite clean. Hotel is very near to most of the popular shopping districts. Hotel staffs was very friendly and helpful.
Reviewed April 18, 2013
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Koh from Singapore
Couple
Standard
Stayed 4 nights in April 2013
room was small
nothing much
Reviewed April 18, 2013
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Yixiu from Singapore
Couple
Standard
Stayed 3 nights in April 2013
Small Room and Easy Access to MTR
Near to MTR, Near to convenience stores and Nice Restaurants nearby
The room was small and little space to put our luggage. Staying on the level 2 was very noisy during the night as our room is facing the road. Hotel staff noticed it's my birthday and gave me a Birthday Card on my 2nd day which was placed in the room. The hot water was not available during a period of time and was broadcast on paper notice just next to the lift on Ground level and level 2; luckily the hot water is available by late evening, or it will be a really cold night to shower in cold water. There was no instructions on how to operate the Safety Deposit box.
Reviewed April 17, 2013
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KENG from Philippines
Couple
Standard
Stayed 2 nights in March 2013
Good location, worth the money
I liked the location very much because its always just a stone's throw away from everything that i need- like good food, shopping area, and the MTR. The staff were also friendly.
Reviewed April 17, 2013
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