Very good 7.3
Based on 883 reviews

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About Kingtown Riverside Hotel Plaza Shanghai


Strategically located within the city, this beautiful hotel blends modern architecture with classic Shanghai designs. Within the vicinity, guests will come across business, entertainment, and shopping centers. The property is also near Nanjing Road Pedestrian Street, People Square, Shanghai Museum, and the Grand Theater, making it a perfect base for a worthy trip. Featuring 163 comfortable rooms and suites, the property also boasts a restaurant, café, and banquet hall which can accommodate up to 300 people. For a unique experience, stroll to the Suzhou Creek to explore the peaceful river, whereas for convenient access, Line 1 of the Xinzha Road Subway Station is just a hop away. Kingtown Riverside Hotel Plaza Shanghai awaits your visit.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Things to do, ways to relax

  • Tours

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Grocery delivery
  • Restaurant(s)
  • Room service
  • Room service [24-hour]
  • Vending machine

Services and conveniences

  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Shop(s)
  • Smoking area

For the kids

  • Family room


  • Elevator
  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
  • Chinese (Mandarin)
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Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 48 CNY
Check-Out Until: 12:00AM
Distance from City Center: 0.1 km
Distance to Airport: 50 km
Non-Smoking Rooms / Floors: Yes
Number of Floors: 12
Number of Restaurants: 1
Number of Rooms : 163
Room Voltage: 220
Time to Airport (Minutes): 60
Year Hotel Built: 2010
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Recent customer comments

Filter by traveler type
Very good

based on 883 reviews
  • Cleanliness 7.4
  • Facilities 6.5
  • Location 7.8
  • Room Comfort/Standard 7.4
  • Service 7.4
  • Value for money 7.5
  • Food/Dining 6.3
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Stanley from Malaysia
Family with teens
Standard Room
Stayed 1 night in September 2016
Good and Clean
Confortable for just nice
Reviewed September 21, 2016

Stanley from Malaysia
Family with teens
Standard Room
Stayed 4 nights in September 2016
Clean and Confortable
Suitable for adult and just within 15 minutes walking distance to Nanjing Rd Shopping area.
Reviewed September 20, 2016

Yu from South Korea
Solo traveler
Standard Room
Stayed 1 night in June 2016
Good Service
Reviewed September 14, 2016

Tan from Singapore
Solo traveler
Deluxe River View
Stayed 2 nights in September 2016
Near subway though surrounding is quiet but safe
Very near Xinzha subway but nothing much around this hotel. 2nd time staying in this hotel and found the standard has deteriorated i.r.o. service, cleanliness etc, but still acceptable. Booked the same type (deluxe river view) but found that the room given was smaller.
Reviewed September 14, 2016

Jee from Singapore
Business traveler
Standard Room
Stayed 3 nights in September 2016
Staff is not polite . Bad service
Hotel is ok, bed is hard. Clean and the location is good. But the staff is not polite. No thank you or please or smile on their face. Probably it's their culture. Overall average.
Reviewed September 08, 2016

Henricus from Netherlands
Superior Queen Bed
Stayed 5 nights in August 2016
Good hotel but a bit in a boring area.
It was our first time in Shanghai and we chose to stay here because we thought it is more or less in the center and close to the bund, but it came out that this is a bit far out of the center so we have a bit of problem finding restaurants and shops. But the hotel is also very close to the metro station line 1 about 5 minutes walk so we took the metro to eat and shop at People's square insteads. The room in general was big and clean, but we had a problem the first night that the airco didn't work properly and we couldn't sleep because of the heat, but the hotel staff changed us the room right away. Then in the second room we had the problem that the toilet couldn't be flushed but they also sent a staff to come and fixed it right away. All the staffs are very friendly even they don't speak much English.
Reviewed September 03, 2016

ani from Indonesia
Superior Queen Bed
Stayed 2 nights in August 2016
bad service and broken shower
bad service and broken shower
Reviewed August 17, 2016

Shazwan from Malaysia
Solo traveler
Standard Room
Stayed 2 nights in August 2016
Located close to People Square, walking distance to Nanjing RD, close to subway, room is clean and spacious
Reviewed August 17, 2016

Rustam from Indonesia
Standard Room
Stayed 3 nights in July 2016
Nice hotel, near MRT station
Nice hotel and near MRT station, but not much to do in located area
Reviewed August 13, 2016

Trung from Vietnam
Business traveler
Standard Room
Stayed 4 nights in July 2016
The housekeeping is not very good
I stay here all the time whenever I travel to Shanghai because of the pretty good location and reasonable price. But the housekeeping forgot to bring me the new towel sometimes, also the water.
Reviewed August 03, 2016


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