Kinokuniya Ryokan
Kinokuniya Ryokan
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Economy Japanese Style Room Kinokuniya Ryokan
Economy Japanese Style Room
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Interior view Kinokuniya Ryokan
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Interior view Kinokuniya Ryokan
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Location
Very good
7.3
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Kinokuniya Ryokan

Very good location
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Very good
From 53 reviewsSee what guests said
7.7
  • 150 meters to public transportation

  • Hot spring bath

  • Air conditioning

  • Daily housekeeping

Room choices
7.5
Very good
Room comfort & quality
Economy Japanese Style Room for 4 People
Economy Japanese Style Room for 4 People
...
  • Mountain view
  • 20 m²/215 ft²
  • 4 futons
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Economy Japanese Style Room
Economy Japanese Style Room
...
  • Mountain view
  • 20 m²/215 ft²
  • 3 futons
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Standard Japanese Style Room
Standard Japanese Style Room
...
  • Mountain view
  • 20 m²/215 ft²
  • 3 futons
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Standard Japanese Style Room for 4 People
Standard Japanese Style Room for 4 People
...
  • Mountain view
  • 20 m²/215 ft²
  • 4 futons
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Deluxe Japanese-Style Room with In-Room Dinner
Deluxe Japanese-Style Room with In-Room Dinner
...
  • 22 m²/237 ft²
  • Bathtub
  • 4 futons
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Annex Japanese Style Room with Meal Served in the Restaurant
Annex Japanese Style Room with Meal Served in the Restaurant
...
  • Garden view
  • 23 m²/248 ft²
  • 3 futons
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Annex Japanese Style Room with Meal Served in the Room
Annex Japanese Style Room with Meal Served in the Room
...
  • Garden view
  • 23 m²/248 ft²
  • 3 futons
Enter dates to see prices
Japanese-Style Room
Japanese-Style Room
...
  • 21 m²/226 ft²
  • Smoking allowed
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Japanese-Style Room
Japanese-Style Room
...
  • 24 m²/258 ft²
  • Smoking allowed
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Japanese-Style Room
Japanese-Style Room
...
  • 24 m²/258 ft²
  • Smoking allowed
Enter dates to see prices
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More about Kinokuniya Ryokan

More about Kinokuniya Ryokan

An overview

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What's nearby

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Real reviews from real guests

Agoda Reviews (53)Booking.com Reviews (640)
7.7
Very good
Read reviews from:
Cleanliness7.7
Facilities7.5
Location7.3
Room comfort and quality7.5
Service8.7
Value for money7.5
Provided by verified guests of Agoda
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Room type
Economy Japanese Style Room
Standard Japanese Style Room
Economy Japanese Style Room for 4 People
Annex Japanese Style Room with Meal Served in the Restaurant
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Showing 35 verified guest comments
12
2.8
Mark from United States
Family with teens
Annex Japanese Style Room with Meal Served in the Restaurant
Stayed 1 night in April 2018
Buyer Beware! Pictures on their site are taken in the 70’s.”
Very old and in need of major repairs. Front concrete steps are falling apart, old furniture all around, very eclectic wall hangings, Torn wall paper, current construction in garden, Moldy and mildew smells in the annex where we stayed. And most of all the location was isolated with abandoned buildings, that once were dormitories for workers, trash and no landscape anywhere. No where to walk! We paid $300/ni and was very disappointed with the location, food, facilities. The Onsen is not clean and ran out of hot water to shower. Outdoor Onsen are 2 pottery pots to fit 2 people. Please read all the negative reviews as they are legit! Stayed in another Ryokan for $120/ni which was much better accommodations!
Reviewed April 18, 2018
8.8
Albert from United States
Family with teens
Economy Japanese Style Room for 4 People
Stayed 1 night in August 2017
Excellent”
You need to take a bus to get there. There is a public onsen and a private onsen that you can enjoy with your family alone. The onsen dinner is excellent
Reviewed April 14, 2018
10.0
Ricky from Indonesia
Solo traveler
Annex Japanese Style Room with Meal Served in the Restaurant
Stayed 1 night in April 2018
Nice Ryokan”
The ryokan situated near the bus station, and can be reached less than 5 minutes. The staffs are friendly and the food are superb. There is also free outdoor onsen for those who need to relax in the ryokan. Overall I'm satisfied.
Reviewed April 09, 2018
8.4
Marina from Australia
Couple
Economy Japanese Style Room
Stayed 2 nights in March 2018
Excellent”
A wonderful experience in a more traditional style hotel ... loved the outside onsen
Reviewed March 28, 2018
3.6
Shahram from United Arab Emirates
Couple
Japanese-Style Room
Stayed 1 night in March 2018
Not cater to receiving foreign guests ”
Very little consideration for creating guests confort
Reviewed March 19, 2018
2.8
Hui from Singapore
Group
Economy Japanese Style Room for 4 People
Stayed 2 nights in February 2018
Terrible Onsen, Food is below average. Double standard for customers”
I have stayed in a few other ryokans at the 5 lakes. This is the worst ryokan i have encountered. Terrible onsen condition and food quality is below standard (not tasty at all). Bathing facilities at their public onsen is at 20% capacity, i.e. there are 10 shower stations, but only 2 are working. Onsen is not well maintained, very dirty and murky. Location wise, no nearby convenient stores, but it's around 5-7 stops away from the piers. Staff gave an English guide, but cross out compliementary 30 mins private onsen, and said it's no longer available. I booked this ryokan because of the reviews for private onsen. Very disappointed, especially after staying for 2 nights.
Reviewed February 22, 2018
6.8
YEW from Malaysia
Couple
Japanese-Style Room
Stayed 1 night in January 2018
Hot Spring / Onsen Area need improvement/upgrading ”
The onsen facility lack of maintenance.
Reviewed January 25, 2018
8.0
Patama from United Kingdom
Couple
Economy Japanese Style Room
Stayed 2 nights in November 2017
Rural ryokan”
Nov 2017 - two nights at the Kinokuniya ryokan in Ashinoyu which is a traditional ryokan of sufficient size to attract a good chef who provided us with hugely generous amounts of fresh sashimi and excellent meals in the morning and evenings. Yoshida was especially helpful amongst the generally lovely staff - he speaks good English. The onsen is adequate but in need of refurbishment and the old onsen which can be hired privately is a unique experience with an all wooden tub for two. Location is remote but ideal for Lake Ashi and other attractions on the bus route around Hakone.
Reviewed November 19, 2017
10.0
Haejin from South Korea
Solo traveler
Standard Japanese Style Room
Stayed 1 night in June 2017
Good”
Calm and cozy place
Reviewed November 09, 2017
3.6
Miguel from Portugal
Couple
Standard Japanese Style Room
Stayed 1 night in May 2017
Acceptable”
It's really old and in need of maintenance!
Reviewed June 02, 2017
8.0
Kate from United Kingdom
Family with teens
Standard Japanese Style Room
Stayed 2 nights in April 2017
Unique experience ”
We thoroughly enjoyed our stay here. It was quite a long way from the station, but was very easy to find. The staff are excellent and are so welcoming. The dinner was amazing and looked very pretty. Overall I would recommend anyone to stay here if they want to experience a more traditional and authentic Japanese experience.
Reviewed May 04, 2017
9.2
Michelle from Cambodia
Couple
Standard Japanese Style Room
Stayed 1 night in March 2017
Absolutely worth it”
I was on the fence about whether or not to splurge on a ryokan experience, but this place was EXACTLY what I was hoping for! The staff are so warm and friendly, the food was incredible and plentiful, and the variety of onsen were fabulous. There are two public baths to use any time, with outdoor and indoor pools, as well as three different private baths that you can reserve. Located up in the mountain, surrounded by snow, this was the romantic, traditional Japanese experience I was hoping for, and it was absolutely worth the splurge. I highly recommend it!
Reviewed March 31, 2017
9.2
zhuangbing from China
Family with young children
Economy Japanese Style Room for 4 People
Stayed 1 night in March 2017
Amazing ”
Clear ,wonderful experience
Reviewed March 07, 2017
7.6
kim from South Korea
Couple
Standard Japanese Style Room
Stayed 1 night in April 2016
good rest”
we have a good time in there
Reviewed April 11, 2016
10.0
cristina from Romania
Couple
Economy Japanese Style Room
Stayed 1 night in April 2015
A place worth going back to ”
Hot springs/Baths - Staff - Rooms and food
Our short stay (only 1 night) at Kinokuniya Ryokan Hotel was more than perfect. It was absolutely amazing, starting with getting there, the staff welcoming, the traditional room, the indoor and outdoor baths and finishing with the best traditional dinner ever. We'll definitely go back if we'll visit Japan again. To get to Ashinoyu, where Kinokuniya Ryokan Hotel is located, we stopped at Odawara. From here one has 2 options: 1-a bus from the Odawara train station (1200 yen/per, approx 1 hr) and 2-take the Odakyu Romancecar (take less time, but other trains are available) (620 yen/per ticket + 200 yen/per romance-car ticket from the train) and stop at Hakoneitabashi; from here take the cable-car train (for Gora direction) and stop at Kowakidani Station; from here hike 5 km (1 hr) by foot on the main street or wait for the bus. The second option is for one to experience this cable car train.
Reviewed April 13, 2015
7.7
Hiu from Hong Kong
Couple
Standard Japanese Style Room
Stayed 1 night in April 2015
Traditional ryokan; good value for money”
Helpful staff, everything is really traditional, spacious room
Staff were extremely helpful and receptionist spoke good english (in Japanese standard). Standard of food was ok, not great (but given the price, we couldn't ask for more). There were a few indoor and outdoor, private and public baths for visitors to choose. Though they were not big, but were enough to give us a comfortably bath. One thing to note is the water heater in our room which went out of order - we couldn't have hot shower in our own room. Overall it's an ok experience
Reviewed April 11, 2015
6.0
Siyi from China
Couple
Standard Japanese Style Room
Stayed 1 night in December 2013
it is ok”
service, hotspring, room
the mobile phone signal was super weak and i couldn't contact with my family...
Reviewed December 08, 2014
8.7
Karin from United Kingdom
Couple
Economy Japanese Style Room
Stayed 1 night in March 2014
A genuine ryokan experience, loved every minute.”
Staff, room, food
Very enjoyable.
Reviewed April 17, 2014
9.3
gregory from France
Group
Standard Japanese Style Room
Stayed 1 night in January 2013
ryokan traditonel”
onsen public et privé , repas traditionel
tres bon raport qualitée prix pour ce petit ryokan certe un peut viellissant mais qui offre de tres bon services. les repas sont tres soignés et les diferents bain sont bien entrenu
Reviewed January 22, 2013
6.3
Salvatore from Italy
Couple
Standard Japanese Style Room
Stayed 2 nights in August 2014
Luci e ombre di un'ex stella del settore ”
Cene, ampiezza della camera, cortesia del personale
Il prezzo per notte di questo hotel è davvero piuttosto alto, sebbene vada detto che nei dintorni ce ne sono anche di più cari, e comunque questo hotel offre un servizio di mezza pensione che include una cena Kaiseki e un servizio termale con vasche private (mezz'ora inclusa nel prezzo, su prenotazione). Lo staff è estremamente cortese, forse persino un po' manierato, ma probabilmente in linea con la tradizione. Le camere sono ampie e ben tenute, ma sono le parti comuni che lasciano veramente a desiderare: tutto ha un'aria trascurata, a volte quasi di abbandonato, qualcosa che un tempo era luminoso e ormai è invecchiato, con alcune aree davvero trascurate: una vecchia ciabatta abbandonata in un corridoio, attrezzatura ammucchiata dove un tempo c'erano aree ricreative, i bagni un po' scrostati e trascurati... Insomma per il servizio complessivo e il pezzo ci vorrebbe senz'altro una maggiore attenzione alle parti comuni, davvero troppo trascurate, ormai sciatte e brutte a vedersi. Per il resto una bellissima esperienza, che rifarei anche volentieri.
Reviewed September 19, 2014
12
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