Kinokuniya Ryokan

Kinokuniya Ryokan

8 Ashinoyu, Hakone-machi, Ashigarashimogun, Hakone, Hakone, Japan, 250-0523
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 Kinokuniya Ryokan
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    Economy Japanese Style Room Kinokuniya Ryokan
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     Kinokuniya Ryokan

    Kinokuniya Ryokan Reviews

    7.9
    Very good
    /10
    (95 reviews)See what guests said
    8.8
    Excellent

    "The onsen dinner is excellent"

    Albert

    -

    April 14, 2018

    8.9
    Excellent service
    Recommended by 81% of guests

    Things you’ll love about Kinokuniya Ryokan

    Things you'll love

    • 150 meters to public transportation

    • Hot spring bath

    • Air conditioning

    • Daily housekeeping

    Very good
    Location
    7.3
    See map
    Very good location - 1.7 kilometers from city center
    Popular
    Nearby
  • Hakone Kowakien Yunessun2.07 km
  • Hakone Shrine2.27 km
  • The Hakone Open-Air Museum2.78 km
  • Lake Ashi2.97 km
  • Hakone Owakudani3.33 km
  • Pola Museum of Art4.39 km
  • Sengokuhara Onsen5.33 km
  • Venetian Glass Museum5.5 km
  • The Museum of The Little Prince in Hakone5.74 km
  • Hakone Lalique Museum6.17 km
  • Value for money7.9
    Distance to city center15km
    Location rating7.3
    Nearest airportHaneda Airport (HND)
    Distance to airport75.1 km

    Rooms available at Kinokuniya Ryokan

    7.5
    Very good
    Room comfort & quality
    Economy Japanese Style Room
    Economy Japanese Style Room
    ...
    • Room size: 20 m²/215 ft²
    • Mountain view
    • 3 futons
    Enter dates to see prices
    Economy Japanese Style Room for 4 People
    Economy Japanese Style Room for 4 People
    ...
    • Room size: 24 m²/258 ft²
    • Mountain view
    • 4 futons
    Enter dates to see prices
    Standard Japanese Style Room
    Standard Japanese Style Room
    ...
    • Room size: 20 m²/215 ft²
    • Mountain view
    • 3 futons
    Enter dates to see prices
    Standard Japanese Style Room for 4 People
    Standard Japanese Style Room for 4 People
    ...
    • Room size: 22 m²/237 ft²
    • Mountain view
    • 4 futons
    Enter dates to see prices
    Deluxe Japanese-Style Room with In-Room Dinner
    Deluxe Japanese-Style Room with In-Room Dinner
    ...
    • Room size: 22 m²/237 ft²
    • Shower and bathtub
    • 4 futons
    Enter dates to see prices
    Annex Japanese Style Room with Meal Served in the Restaurant
    Annex Japanese Style Room with Meal Served in the Restaurant
    ...
    • Room size: 23 m²/248 ft²
    • Garden view
    • 3 futons
    Enter dates to see prices
    Annex Japanese Style Room with Meal Served in the Room
    Annex Japanese Style Room with Meal Served in the Room
    ...
    • Room size: 23 m²/248 ft²
    • Garden view
    • 3 futons
    Enter dates to see prices
    Japanese-Style Room
    Japanese-Style Room
    ...
    • Room size: 22 m²/237 ft²
    • Smoking allowed
    Enter dates to see prices
    Japanese-Style Room
    Japanese-Style Room
    ...
    • Room size: 22 m²/237 ft²
    • Smoking allowed
    Enter dates to see prices
    Japanese-Style Room
    Japanese-Style Room
    ...
    • Room size: 25 m²/269 ft²
    • Smoking allowed
    Enter dates to see prices
    Have a question for Kinokuniya Ryokan?

    What people love about Kinokuniya Ryokan

    • 10.0
      Exceptional

      "There is also free outdoor onsen for those who need to relax in the ryokan."

      Ricky

      |

      April 9, 2018

    • 8.0
      Very good

      "Yoshida was especially helpful amongst the generally lovely staff - he speaks good English."

      Patama

      |

      November 19, 2017

    • 9.2
      Exceptional

      "The staff are so warm and friendly, the food was incredible and plentiful, and the variety of onsen were fabulous."

      Michelle

      |

      March 31, 2017

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    More about Kinokuniya Ryokan

    More about Kinokuniya Ryokan

    8.0
    Very good

    "We thoroughly enjoyed our stay here."

    Kate

    |

    May 4, 2017

    An overview

    Show less

    What they offer

    10.0
    Exceptional

    "The staffs are friendly and the food are superb."

    Ricky

    |

    April 9, 2018

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Kinokuniya Ryokan from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (95)Booking.com Reviews (529)
    7.9
    /
    10
    Cleanliness8.0
    Facilities7.6
    Location7.3
    Room comfort and quality7.5
    Service8.9
    Value for money7.9
    All languages
    All guests (95)
    All room types
    Showing 59 verified guest comments
    123
    9.2
    Exceptional
    Porntida from Thailand
    Family with young children
    Economy Japanese Style Room
    Stayed 1 night in April 2019

    Nice traditional decoration”

    Traditional japanesese hotel with very nice traditional decoration. We are very love your decoration ,nice food and Nice staff.

    Reviewed April 18, 2019
    10.0
    Exceptional
    Helena from Russia
    Solo traveler
    Standard Japanese Style Room
    Stayed 1 night in April 2019

    Unforgettable experience of a true Japan”

    Located in the wood this place have such a unique atmosphere. Style of rooms, eating, clothing - all of it makes you feel true Japanese atmosphere. Staff is really kind and helpful, even helping with unusual food at the dinner time and wearing yukata) Garden and nature around are peaceful and beautiful. We spend here jast 1 nigh in traditional Japanese room with dinner and breakfast and it was one of the best of our Japanese trip experience. Think we should stay here for two or three nights to waks around hakone more. P. S Also we was happy to see snow in the garden at the beginning of the April. But cold weather is not a problem, because of a nice onsen in this ryokan.

    Reviewed April 04, 2019
    7.2
    Very good
    SeungHwan from South Korea
    Family with young children
    Annex Japanese Style Room with Meal Served in the Restaurant
    Stayed 1 night in September 2017

    Very good”

    good atmosphere, old but nice room

    Reviewed June 06, 2018
    2.8
    Mark from United States
    Family with teens
    Annex Japanese Style Room with Meal Served in the Restaurant
    Stayed 1 night in April 2018

    Buyer Beware! Pictures on their site are taken in the 70’s.”

    Very old and in need of major repairs. Front concrete steps are falling apart, old furniture all around, very eclectic wall hangings, Torn wall paper, current construction in garden, Moldy and mildew smells in the annex where we stayed. And most of all the location was isolated with abandoned buildings, that once were dormitories for workers, trash and no landscape anywhere. No where to walk! We paid $300/ni and was very disappointed with the location, food, facilities. The Onsen is not clean and ran out of hot water to shower. Outdoor Onsen are 2 pottery pots to fit 2 people. Please read all the negative reviews as they are legit! Stayed in another Ryokan for $120/ni which was much better accommodations!

    Reviewed April 18, 2018
    8.8
    Excellent
    Albert from United States
    Family with teens
    Economy Japanese Style Room for 4 People
    Stayed 1 night in August 2017

    Excellent”

    You need to take a bus to get there. There is a public onsen and a private onsen that you can enjoy with your family alone. The onsen dinner is excellent

    Reviewed April 14, 2018
    10.0
    Exceptional
    Ricky from Indonesia
    Solo traveler
    Annex Japanese Style Room with Meal Served in the Restaurant
    Stayed 1 night in April 2018

    Nice Ryokan”

    The ryokan situated near the bus station, and can be reached less than 5 minutes. The staffs are friendly and the food are superb. There is also free outdoor onsen for those who need to relax in the ryokan. Overall I'm satisfied.

    Reviewed April 09, 2018
    8.4
    Excellent
    Marina from Australia
    Couple
    Economy Japanese Style Room
    Stayed 2 nights in March 2018

    Excellent”

    A wonderful experience in a more traditional style hotel ... loved the outside onsen

    Reviewed March 28, 2018
    3.6
    Shahram from United Arab Emirates
    Couple
    Japanese-Style Room
    Stayed 1 night in March 2018

    Not cater to receiving foreign guests ”

    Very little consideration for creating guests confort

    Reviewed March 19, 2018
    2.8
    Hui from Singapore
    Group
    Economy Japanese Style Room for 4 People
    Stayed 2 nights in February 2018

    Terrible Onsen, Food is below average. Double standard for customers”

    I have stayed in a few other ryokans at the 5 lakes. This is the worst ryokan i have encountered. Terrible onsen condition and food quality is below standard (not tasty at all). Bathing facilities at their public onsen is at 20% capacity, i.e. there are 10 shower stations, but only 2 are working. Onsen is not well maintained, very dirty and murky. Location wise, no nearby convenient stores, but it's around 5-7 stops away from the piers. Staff gave an English guide, but cross out compliementary 30 mins private onsen, and said it's no longer available. I booked this ryokan because of the reviews for private onsen. Very disappointed, especially after staying for 2 nights.

    Reviewed February 22, 2018
    6.8
    Good
    YEW from Malaysia
    Couple
    Japanese-Style Room
    Stayed 1 night in January 2018

    Hot Spring / Onsen Area need improvement/upgrading ”

    The onsen facility lack of maintenance.

    Reviewed January 25, 2018
    8.0
    Excellent
    Patama from United Kingdom
    Couple
    Economy Japanese Style Room
    Stayed 2 nights in November 2017

    Rural ryokan”

    Nov 2017 - two nights at the Kinokuniya ryokan in Ashinoyu which is a traditional ryokan of sufficient size to attract a good chef who provided us with hugely generous amounts of fresh sashimi and excellent meals in the morning and evenings. Yoshida was especially helpful amongst the generally lovely staff - he speaks good English. The onsen is adequate but in need of refurbishment and the old onsen which can be hired privately is a unique experience with an all wooden tub for two. Location is remote but ideal for Lake Ashi and other attractions on the bus route around Hakone.

    Reviewed November 19, 2017
    10.0
    Exceptional
    Haejin from South Korea
    Solo traveler
    Standard Japanese Style Room
    Stayed 1 night in June 2017

    Good”

    Calm and cozy place

    Reviewed November 09, 2017
    3.6
    Miguel from Portugal
    Couple
    Standard Japanese Style Room
    Stayed 1 night in May 2017

    Acceptable”

    It's really old and in need of maintenance!

    Reviewed June 02, 2017
    8.0
    Excellent
    Kate from United Kingdom
    Family with teens
    Standard Japanese Style Room
    Stayed 2 nights in April 2017

    Unique experience ”

    We thoroughly enjoyed our stay here. It was quite a long way from the station, but was very easy to find. The staff are excellent and are so welcoming. The dinner was amazing and looked very pretty. Overall I would recommend anyone to stay here if they want to experience a more traditional and authentic Japanese experience.

    Reviewed May 04, 2017
    9.2
    Exceptional
    Michelle from Cambodia
    Couple
    Standard Japanese Style Room
    Stayed 1 night in March 2017

    Absolutely worth it”

    I was on the fence about whether or not to splurge on a ryokan experience, but this place was EXACTLY what I was hoping for! The staff are so warm and friendly, the food was incredible and plentiful, and the variety of onsen were fabulous. There are two public baths to use any time, with outdoor and indoor pools, as well as three different private baths that you can reserve. Located up in the mountain, surrounded by snow, this was the romantic, traditional Japanese experience I was hoping for, and it was absolutely worth the splurge. I highly recommend it!

    Reviewed March 31, 2017
    9.2
    Exceptional
    zhuangbing from China
    Family with young children
    Economy Japanese Style Room for 4 People
    Stayed 1 night in March 2017

    Amazing ”

    Clear ,wonderful experience

    Reviewed March 07, 2017
    7.6
    Very good
    kim from South Korea
    Couple
    Standard Japanese Style Room
    Stayed 1 night in April 2016

    good rest”

    we have a good time in there

    Reviewed April 11, 2016
    10.0
    Exceptional
    cristina from Romania
    Couple
    Economy Japanese Style Room
    Stayed 1 night in April 2015

    A place worth going back to ”

    Hot springs/Baths - Staff - Rooms and food

    Our short stay (only 1 night) at Kinokuniya Ryokan Hotel was more than perfect. It was absolutely amazing, starting with getting there, the staff welcoming, the traditional room, the indoor and outdoor baths and finishing with the best traditional dinner ever. We'll definitely go back if we'll visit Japan again. To get to Ashinoyu, where Kinokuniya Ryokan Hotel is located, we stopped at Odawara. From here one has 2 options: 1-a bus from the Odawara train station (1200 yen/per, approx 1 hr) and 2-take the Odakyu Romancecar (take less time, but other trains are available) (620 yen/per ticket + 200 yen/per romance-car ticket from the train) and stop at Hakoneitabashi; from here take the cable-car train (for Gora direction) and stop at Kowakidani Station; from here hike 5 km (1 hr) by foot on the main street or wait for the bus. The second option is for one to experience this cable car train.

    Reviewed April 13, 2015
    7.7
    Very good
    Hiu from Hong Kong
    Couple
    Standard Japanese Style Room
    Stayed 1 night in April 2015

    Traditional ryokan; good value for money”

    Helpful staff, everything is really traditional, spacious room

    Staff were extremely helpful and receptionist spoke good english (in Japanese standard). Standard of food was ok, not great (but given the price, we couldn't ask for more). There were a few indoor and outdoor, private and public baths for visitors to choose. Though they were not big, but were enough to give us a comfortably bath. One thing to note is the water heater in our room which went out of order - we couldn't have hot shower in our own room. Overall it's an ok experience

    Reviewed April 11, 2015
    6.0
    Siyi from China
    Couple
    Standard Japanese Style Room
    Stayed 1 night in December 2013

    it is ok”

    service, hotspring, room

    the mobile phone signal was super weak and i couldn't contact with my family...

    Reviewed December 08, 2014
    123
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    • Very good location
    • Hakone Kowakien Yunessun
    • Ashinoyu Bus Station is within 0.15 km