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"The hotel is really beautiful, the class of a hotel much mor..."
October 13, 2017
Free Wi-Fi in all rooms!
Hot spring bath
Book now before it's too late!
|Value for money||8.5|
|Distance to city center||1.5 km|
"Rooms are very spacious."
January 1, 2019
"The best experience I have ever haven for onsen in the world."
October 12, 2017
"Hotel staff are polite and friendly."
March 2, 2018
"Staff are very polite & attentive to details."
December 22, 2018
When visiting Hyogo, you'll feel right at home at Kinosaki Onsen Nishimuraya Hotel Shogetsutei, which offers quality accommodation and great service. Only 20 km away, this 5-star hotel can be easily accessed from the airport. With its convenient location, the hotel offers easy access to the city's must-see destinations.
Kinosaki Onsen Nishimuraya Hotel Shogetsutei offers impeccable service and all the essential amenities to invigorate travelers. The hotel offers access to a vast array of services, including free Wi-Fi in all rooms, car power charging station, daily housekeeping, gift/souvenir shop, taxi service.
The hotel features 98 beautifully appointed guest rooms, many of which include television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning. The complete list of recreational facilities is available at the hotel, including hot tub, sauna, hot spring bath, outdoor pool, spa. With an ideal location and facilities to match, Kinosaki Onsen Nishimuraya Hotel Shogetsutei hits the spot in many ways.
"Facility, Food, Service are excellent"
November 17, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Children 0-9 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 10 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Kinosaki Onsen Nishimuraya Hotel Shogetsutei
hotel is a distance from kinosaki onsen station, however the hotel provided free shuttle to and from the airport. onsen-wise it is very nice. it has various kind of onsen (indoor, outdoor, jacuzzi). Rooms are very spacious for japanese standard and very clean. Staffs are excellent and would go to a great lenght to make our stay wonderful. As frequent travellers to japan, this is One of best onsen hotel we've experience . we had some snow during our stay, which make the outdoor bath even more wonderful. would love to go back:)
Better than expected ”
Room very modern spacious. Cleaner than I thought it would be. Outdoor onsen and jacuzzi are great. Staffs the best and very helpful. Diner just so so but breakfast is nice with variety of food. Will definitely come back;)
Everythibg at this hotel is superb. The room, comfortness of Japanese futon, onsen, dinner set, and etc. The only thing to concern is it's located a little too far from the town. It takes about 10 min walk.
Best place in town - Onsen + awesome food! ”
I went with my wife on our honeymoon to Kinosaki. Nishmuarya was by far the best hotel of the ones we stayed ay Kinosaki. <Location> : Although it is located away from the main area street, but it is still walking (10mins) away from town. It also makes the location a bit speical not to be in the middle of town with a nice mountain view. <Hotel>: The staffs are the best there, super helpful who can English fluent. From the front desk staff to the room services staff. Super nice and friendly. <Onsen>: Arguably nicer than the outer public ones (7 ones in town). If you are with a family or want some special alone time, you can pay an additional fee to book your own private onsen area in the hotel. There are 3 private onsens for booking. Their Michelin star food was superb, highlighly recommended to include this if you decide to stay there.
Amazing experience and relaxing stay !!”
Love this hotel and the place very much. Wonderful stay at the hotel. The rooms were clean and spacious. The hotel staff were so helpful and friendly. We enjoyed the kaiseki dinner, the food was so good. Nice relaxing private onsen. Everything was perfect. Definitely worth it.
Wonderful stay ”
So glad to choose this hotel. The Japanese style room with air open bath for 2 adults and 2 kids was so brilliant, my kids didn’t want to leave. Highly recommend and very friendly staff. You can choose delivering your baggage to Kinosaki Trian Station after checkout, so you can take your time looking around.
Awesome deal ”
The hotel is really beautiful, the class of a hotel much more expensive, and the staff is awesome. The only issues are that it's out of the city center a bit, but it's only 5-10min on the shuttle bus, and also I couldn't figure out how to make the room colder, but other than that, it was awesome.
The best onsen experience I ever have in the world”
The best experience I have ever haven for onsen in the world. You may wear Yukata and geta in the street to experience a JP life. The only disadvantage of the hotel is that it is far from JR station and hotel bus go around hotel and station is not frequent(every 30 minutes in the afternoon and even every one hour in the morning)
Best hotel in the area ”
It is indisputably the best hotel in the area, apart from its sister honkan. Service was great, amenities are all there and complete. There are those Japanese attire that you is available with socks in every room that you can wear out along with traditional clogs that can be borrowed at the lobby area. Really authentic. Dinner is served in the room, it was wonderful. We had a beautiful mountain view from our room as well. They have a private hot spring in the hotel for guests. With massage chairs and Jacuzzi. Our favourite was the little indoor hut that they constructed with a small cold beverage area where you could pick a cold drink after the hot springs, fantastic. In the lobby/lounge area, you can choose to drink next to a small running waterfall - greenery feature they have, its beautiful. Kinosaki itself was really quant and beautiful, everyone was walking around in yukatas and clogs. Picturesque and relaxing
This is a romantic city and slow life.The hotel is excellent services.Breakfast and dinner are very good and delicious . It’s lovely.
Beautiful Village and onsen”
The hotel is really nice, traditional japanese rooms. It’s really pricey though. You have to pay extra for the private onsen (more than 70€ for 1 hour), luggage storage and transfer if you arrive before 13u in Kinosaki. We had diner in the ryokan, they asked for dietary restrictions but it didn’t came through to the kitchen (one had ordered without meat but Still got the meat). The diner was rushed, 8 courser or something within An hour. Maybe because we had the last shift at 19h. Breakfast had Many japanese optioneel but just a few western. It’s a beautiful hotel, big but traditional. Private onsens are magical. Kinosaki, especially in Sakura season, is beautiful. It was a nice experience but didn’t worth the amount of money.
Modern Hotel with Traditional Onsen and Ryokan”
This is a modern hotel which provides some traditional rooms with the tatami mats and futons (made up after dinner and removed while we were at breakfast!). The evening meal was amazing. I cannot tell you the names of all the fish, seafood and dishes that we ate, but the meal was extraordinary! We were served countless, yes countless, dishes presented with artistry and skill in our room. Since we arrived early, we experienced the hot spring onsen in the hotel, actually one of the nicest with both an indoor and outdoor bath. Once registered, at 2 pm (my only complaint!), guests change into a kimono to walk around town visiting the onsen: the main seven are included with registration. The pass is valid from 2 pm to 10 am the next morning. The cleanest hours in my life as you wash at each onsen and of course the hot springs do the rest. An memorable experience!
great experience ”
excellent staff always look out for your best experience
Great outdoor onsen”
Rooms are very spacious. Diner just so so. Onsen have several pool, indoor, outdoor and jacuzzi. Cleaner than most onsen i’ve been before. Very nice.
Dirty , Old , Rotten ”
So expensive over price Dirty Older Rotten
Excellent service and meals”
The staff were helpful! They provided fully cooked food to my mother /sashimi for me as requested and also rearrange normal chairs & tables in the room for us. Both its dinner & breakfast were very delicious, especially the dessert impressed me very much! Morever, I love the wonderful forest view in the Superior Japanese-style room! However, the location is a bit far from the onsen street and the shuttle bus is not frequent. As we just have the hot spring at hotel, it's ok not going out after check-in.
Amazing stay at this beautiful town”
The town was beautiful and we arrived just in time for sakura season. The ryokan was great - super nice staff, delicious meal, enjoyable in-room and public onsen. You have to pay for booking private onsens. Overall, the stay was wonderful
Enjoyed our stay”
We traveled from Tottoria to Kinosaki Onsen, so it took us some time to arrive at the hotel. But when we called them the hotel offered to pick us up from the station because it was getting in the evening and was greeted by friendly staffs. We had a private Onsen in our room and thoroughly enjoyed our stay. Dinner was speculator and there was a large variation of food (Western & Japanese style) available during the breakfast buffet. Worth walking around and take some pictures during your short stay - the area is a very traditional Japanese old town.
Staff are very kind and helpful. Some of them speak English. Dinner is very good. Breakfast buffet is really nice, which is beyond my expectation. Their onsite hot spring facilities are clean and well maintained. They have indoor, outdoor hot springs, jacuzzi and sauna. We like the hotel onsen much better than the public ones. It's a little far from the main street but hotel has shuttles. We booked the room with outdoor bathtub, but it's just with hot water, not hot spring water, for regulatory reasons.
Hotel is value for money with excellent services”
Excellent customer services is starting from check-in. Hotel facility with high standard and food in good quality & presentation. Highly appreciated for staff willing to do extra support to drive customer to station to catch the express train in short notice.