Kinzie Hotel
Kinzie Hotel
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8.8
Excellent

"Staff were extremely friendly & room was spacious."

Boon K.

|

May 7, 2018

Guestroom Kinzie Hotel

Guestroom

  • Room size: 30 m²/323 ft²
  • 2 king beds or 1 super king bed
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Interior view Kinzie Hotel
Interior view
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Interior view Kinzie Hotel
Interior view
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Fitness center Kinzie Hotel
Fitness center
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See map Kinzie Hotel
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Exceptional
Location
9.6
See all 27 photos Kinzie Hotel
See all 27 photos
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Kinzie Hotel

Exceptional location
- Inside city center
- What's nearby?
Exceptional
From 53 reviewsSee what guests said
9.1
/
10
Exceptional cleanliness
9.5
Recommended by 93% of guests
Value for money8.5
Location rating9.6
Nearest airportChicago Midway International Airport (MDW)
Distance to airport14.6 km
  • 260 meters to public transportation

  • Located in heart of Chicago (IL)

  • Free Wi-Fi in all rooms!

  • Air conditioning

Room choices
Deluxe King
Deluxe King
...
  • Room size: 30.1 m²/324 ft²
  • City view
  • 1 king bed
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Deluxe Two Queens
Deluxe Two Queens
...
  • Room size: 30.1 m²/324 ft²
  • City view
  • 2 queen beds
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Deluxe City View Queen
Deluxe City View Queen
...
  • Room size: 30.1 m²/324 ft²
  • City view
  • 2 queen beds
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Deluxe King City View
Deluxe King City View
...
  • Room size: 30.1 m²/324 ft²
  • City view
  • 1 king bed
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Room Selected at Check In
Room Selected at Check In
...
  • Room size: 30 m²/323 ft²
  • 2 king beds or 1 super king...
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2 QUEEN BEDS - SMOKING OR NONSMOKING ROOM
2 QUEEN BEDS - SMOKING OR NONSMOKING ROOM
...
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    Deluxe Room
    Deluxe Room
    ...
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      Standard Room
      Standard Room
      ...
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        QUEEN BED - SMOKING OR NONSMOKING ROOM
        QUEEN BED - SMOKING OR NONSMOKING ROOM
        ...
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          Luxury Room - 2 double beds
          Luxury Room - 2 double beds
          ...
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            More about Kinzie Hotel

            More about Kinzie Hotel

            An overview

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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            What they offer

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            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            Property's guest policies

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            Some helpful facts

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            Announcements

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            Real reviews from real guests

            Agoda Reviews (53)Booking.com Reviews (1859)
            9.1
            /
            10
            Exceptional
            Cleanliness9.5
            Facilities8.5
            Location9.6
            Service9.1
            Value for money8.5
            Provided by verified guests of Agoda
            All languages
            All guests (53)
            All room types
            Showing 26 verified guest comments
            12
            8.4
            Excellent
            aaron from United States
            Couple
            Deluxe King City View
            Stayed 1 night in November 2018
            Good but misleading ”
            Pro: Relatively good location, close to everything. Really clean, comfortable, and quiet room with extras, . Also a good discount at the nearby restaurant/bar. Nice large windows. The staff was really nice and friendly and always available to help. Cons: The room pictured for the deluxe king is not the same room AT ALL, it’s actually the suite. The view isn’t great, you just see other buildings (but that’s somewhat expected). The breakfast was standard continental breakfast.
            Reviewed November 04, 2018
            We appreciate your review and your candid feedback about your stay. We are delighted that you were able to enjoy the city and the great discount at Public House next door. Thank you for kind words about the staff service, Aaron. We hope upon your return visit that we can tailor a specific room selection for you.
            Responded November 05, 2018
            Kinzie Hotel
            10.0
            Exceptional
            Lindsay
            Family with young children
            Deluxe King
            Stayed 1 night in September 2018
            Excellent stay”
            We loved this cute hotel. It's a great location and the room was clean, the bed was comfortable, the staff was wonderful.
            Reviewed September 11, 2018
            Thank you for your amazing review and recommendation. This is a very lovely piece of feedback and we are very pleased.We are so glad you enjoyed Kinzie!
            Responded September 12, 2018
            Kinzie Hotel
            10.0
            Exceptional
            Jason
            Solo traveler
            Deluxe King City View
            Stayed 1 night in August 2018
            The best location.”
            The room was great. Big picture windows. Everything I need
            Reviewed September 05, 2018
            Thank you very much for sharing this amazing feedback online for fellow travellers. We love that you found the Kinzie Hotel had everything you need for a great stay in an amazing part of the city.
            Responded September 06, 2018
            Kinzie Hotel
            10.0
            Exceptional
            Gordon from Canada
            Couple
            Deluxe King
            Stayed 2 nights in September 2018
            Excellent experience, perfect location. ”
            Only hiccup was that they forgot to refresh our room, but I called the front desk and they sent someone up immediately with towels and amenities. Great place to stay, and will recommend. Thank you Diane
            Reviewed September 04, 2018
            Dear Diana, Thank you very much for your amazing review. We love the full marks and appreciate your honest feedback. We are delighted that you would recommend the Kinzie Hotel. Thank you again.
            Responded September 05, 2018
            Kinzie Hotel
            9.6
            Exceptional
            Elijah from Australia
            Group
            Deluxe Two Queens
            Stayed 3 nights in August 2018
            Central and great location, comfy beds, helpful and kind staff. Awesome place! ”
            Needs better breakfast food options.
            Reviewed September 01, 2018
            Thank you very much, Elijah, for your wonderful review. We are delighted you enjoyed a comfortable and spacious stay at the Kinzie Hotel. Chicago Starts Here! We appreciate your kind words about our hotel team.
            Responded September 02, 2018
            Kinzie Hotel
            10.0
            Exceptional
            Keshena from United States
            Business traveler
            Deluxe Two Queens
            Stayed 1 night in August 2018
            Enjoyed every minute”
            My stay at The Kinzie was surprisingly pleasant from beginning to end. I think my favorite thing is it is in the heart of downtown Chicago but not on the busiest street. We were able to get much needed rest. Food, entertainment, convenience and grocery stores, and the reason I went in the first place- the Spanish Consulate- are all in walking distance. The staff is friendly and professional and the facilities are attractive. Great value!!
            Reviewed August 07, 2018
            We are delighted to hear that the Kinzie Hotel was perfect for your visit and you were able to get in your most important function as well as some of the other areas hot spots. We love our central location which makes it easy to get anywhere in town. Thank you for this very positive review and your feedback for other travellers on the great value. We appreciate it.
            Responded August 17, 2018
            Kinzie Hotel
            5.6
            TJ
            Couple
            Deluxe King
            Stayed 1 night in July 2018
            Hidden Fees”
            We booked through agoda and paid in advance to guarantee the rate. The morning of checkout we have an invoice for $27 under the door. I went to ask about it, and they said it was a resort fee for WiFi, continental breakfast, business rooms and the gym. The booking stayed a FREE breakfast, and we didn’t have a need for any of the other services. We were also not provided any login info for the WiFi and figured we had to pay when we couldn’t connect. Then to find out that we paid for it was very disappointing. When asking to have the fee waived, we were refused. Very disappointed.
            Reviewed July 15, 2018
            Dear TJ, Thank you for choosing the Kinzie Hotel for your recent trip to Chicago. I am sorry that your stay ended in disappointment. We disclosed your Nightly Service Fee in your confirmation letters. I do apologize if this was unclear to you at the time of booking. The Nightly Service Fee provides many amenities including: unlimited wine and craft beer every night, Continental breakfast every morning, 24-hour access to our fitness and business centers. We also have upgraded entertainment allowing you to access streaming media such as NetFlix along with Wi-Fi access. All of this is provided for $24.95 per evening when booking with a third-party and $14.95 per evening when booking directly with the hotel. I apologize that you were not made aware of the Wi-Fi. Every guest is provided with the Wi-Fi access code when presented with their keys. I do hope we have the opportunity to restore your faith in our service in the near future.
            Show more
            Kinzie Hotel
            9.6
            Exceptional
            Lan from United States
            Family with teens
            Deluxe Two Queens
            Stayed 2 nights in June 2018
            location was prime; breakfast and cocktails made a big difference when compare with other facilities”
            we really liked the size of a smaller hotel... never had to wait for the elevator, valet...
            Reviewed June 25, 2018
            Thank you very much for your amazing review! We love the fact that we only have the short elevator wait times, this is a great bonus. We love that you enjoyed a great time at Kinzie and we hope you return.
            Responded June 28, 2018
            Kinzie Hotel
            8.8
            Excellent
            Boon from Singapore
            Family with teens
            Deluxe Two Queens
            Stayed 2 nights in May 2018
            Great Hotel”
            Staff were extremely friendly & room was spacious. Would have been perfect if the breakfast comes with hot food. Enjoyed our stay in Kinzie
            Reviewed May 07, 2018
            Thank you very much for this amazing review and the comments about our service and spacious rooms. We appreciate your feedback regarding the breakfast area and will review this with out leadership team to enhance our offerings.
            Responded May 07, 2018
            Kinzie Hotel
            9.2
            Exceptional
            Janise from United Kingdom
            Family with teens
            Deluxe Two Queens
            Stayed 9 nights in March 2018
            Exceptional”
            Very friendly and helpful staff. Room was good size and cleaned daily. Breakfast was included and plentiful choice. Free drinks and snacks tokens for each night stay was a nice touch too
            Reviewed April 09, 2018
            Thank you for this amazing review. We are delighted that you enjoyed the Kinzie Coins and that the team was very friendly!
            Responded April 10, 2018
            Kinzie Hotel
            10.0
            Exceptional
            Hannah from United Kingdom
            Family with young children
            Deluxe City View Queen
            Stayed 3 nights in April 2018
            Brilliant stay at The Kinzie”
            We were very impressed with the value and quality of our stay at The Kinzie. Added to that, the staff are live;y and very helpful. We’d highly recommend if you need a central, good value stay for a few nights.
            Reviewed April 06, 2018
            Thank you very much for posting your recommendation of the Kinzie Hotel online for fellow international travellers. We really appreciate your kind words and hope you had a pleasant trip back to England. Warmest Regards!
            Responded April 08, 2018
            Kinzie Hotel
            9.6
            Exceptional
            Cyrus from New Zealand
            Family with teens
            Deluxe Two Queens
            Stayed 4 nights in February 2018
            Excellent standard of rooms, amenities provided and Continental breakfast”
            Pros: above average friendliness of front of house staff, communication and information provided five stars. Excellent beds and pillows. Cons: would have liked to have a room to run a load of laundry before heading home after a three week vacation at several hotels across the country. However, overall a great stay, thank you
            Reviewed March 02, 2018
            Thank you for an amazing review. We are delighted your enjoyed a very friendly stay and five-star information. Our Concierge team want to make you even more comfortable when travelling and can certainly suggestion laundry options close by. We are very pleased you had a comfortable rest at the Kinzie Hotel.
            Responded March 03, 2018
            Kinzie Hotel
            6.8
            Good
            Wai from Macau
            Solo traveler
            Deluxe King
            Stayed 5 nights in February 2018
            Overall very good”
            Location is convenient, room very spacious, hotel staff friendly; particularly like the 24-hour fitness centre although the space is a little confined. Would be more perfect if breakfast has hot dish options.
            Reviewed February 23, 2018
            Dear Wai, Thank you very much for posting this great review of the Kinzie Hotel. We are delighted that you have shared this with fellow travellers and that you enjoyed the location and friendly Concierge team. We do offer twenty four hour fitness and business centre access in addition to continental breakfast included, a Manager's Reception with beverages included and lightening fast fibre-optic WiFi with unlimited streaming. We appreciate your feedback.
            Responded February 25, 2018
            Kinzie Hotel
            10.0
            Exceptional
            Elita from United Kingdom
            Couple
            Deluxe King
            Stayed 3 nights in January 2018
            Great hotel, extremely helpful reception staff, perfect location ”
            Specially enjoyed happy hour
            Reviewed February 01, 2018
            Thank you very much for your kind review. We are delighted that you enjoyed the manager's reception and a helpful reception. We really appreciate your high praise.
            Responded February 03, 2018
            Kinzie Hotel
            9.6
            Exceptional
            Ian from United States
            Couple
            Deluxe King
            Stayed 4 nights in December 2017
            Great value, location”
            Very nice concept with the happy hour drinks and breakfast at elevator in the morning. Room was very clean and decently spacious. Staff was friendly and location easily walkable to various sights as well as the train. Wish they had a proper functioning bar rather than just the 5-8pm but I’m just lazy, the area is full up with pubs. Very, very good value for money
            Reviewed January 02, 2018
            Thank you very much, Ian, for your amazing review. We are glad you enjoyed the Manager's Reception and included Continental breakfast. You are right; there are thousands of pub options in the city and our Concierge team would be delighted to set you up with the best options. Please visit Kinzie again.
            Responded January 13, 2018
            Kinzie Hotel
            10.0
            Exceptional
            Kristen from United States
            Couple
            Deluxe King
            Stayed 2 nights in December 2017
            Excellent service ”
            The staff was very helpful. Room was very nice. Our stay was awesome!’
            Reviewed December 11, 2017
            Kristen, thank you for this amazing review of Kinzie. We are delighted you enjoyed an awesome stay and we hope you return to us.
            Responded January 13, 2018
            Kinzie Hotel
            10.0
            Exceptional
            Bradley from United States
            Couple
            Deluxe Two Queens
            Stayed 4 nights in November 2017
            Nice place”
            Room was nice and clean. All communication w front desk was via text- unique but works very well. They were responsive to anything we needed. Good stay
            Reviewed November 19, 2017
            Bradley, we are delighted you enjoyed your Kinzie stay and gave us full marks. Our Mobile Concierge service is an excellent addition to assist us with guest requests. Thank you!
            Responded January 13, 2018
            Kinzie Hotel
            9.2
            Exceptional
            Keith from United States
            Solo traveler
            Deluxe Two Queens
            Stayed 1 night in August 2017
            Great atmosphere ”
            The atmosphere was wonderful and I loved the fact that I could text the front desk.
            Reviewed August 16, 2017
            We are delighted that you enjoyed the Mobile Concierge texting service. We hope to see you again at the Kinzie Hotel.
            Responded January 13, 2018
            Kinzie Hotel
            10.0
            Exceptional
            Danielle from United States
            Couple
            Deluxe King City View
            Stayed 2 nights in July 2017
            Beautiful hotel with fantastic staff!”
            Check in was a bit slow, but the staff was great. Our room had a nice view, it was quiet and clean, and it had everything we needed. Not a huge room, but it had the most comfortable bed and pillows I've ever slept on at a hotel. Free drinks at the hotel bar were a nice surprise upon check in. We will stay here again when we visit!
            Reviewed July 26, 2017
            Thank you, Danielle, for this very kind review and the full marks. We love that everything was great, especially the staff and we hope you are planning to return to the Kinzie Hotel very soon. Warm Regards from the New Guest Services Management Team.
            Responded January 13, 2018
            Kinzie Hotel
            10.0
            Exceptional
            Susan from United States
            Couple
            Deluxe King
            Stayed 1 night in July 2017
            Fantastic hotel with great location!”
            It was beyond our exceptions! From the front desk, to the staff and amenities. The location is perfect too! We love going to Bandera's for dinner and it was about 5 blocks away. It's a short walk to the riverwalk and the best Art Museum in the World. My husband and I attended the Gaugin lecture there and enjoyed the special exhibit immensely. The Kenzie hotel had little niceties that when added up made it terrific. They had an umbrella in the room for rainy days, a mirror that has settings based on your day's activities-night, office, daylight.... Breakfast on each floor was nicely displayed ......and pretty good coffee too! Five stars all the way!
            Reviewed July 25, 2017
            Susan, thank you for this amazing rating and review. It sounds as though you had a lot of fun at Kinzie and Bandera's. We are delighted you enjoyed our central location and the many perks. We love the 5 * * * * * rating from you. We hope you plan a return visit to our hotel in the future. Warm Regards from the New Guest Services Management Team.
            Responded January 13, 2018
            Kinzie Hotel
            12
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            • Exceptional location
            • Magnificent Mile
            • Grand/State Subway Station is within 0.26 km