Fantastic Boutique hotel”

We were at the Kinzie for a girls weekend. The hotel was in a great area. We were able to walk to Chicago sites and great nightlife was close by. I also felt I actually got some benefit from the "resort fee" that is charged in Chicago in addition to regular taxes. Not only was there a decent breakfast but there was also complimentary wine and beer for a couple of hours every evening. The hotel had a cool vibe and the staff were very friendly. We loved the hotel.

Enjoyed every minute”

My stay at The Kinzie was surprisingly pleasant from beginning to end. I think my favorite thing is it is in the heart of downtown Chicago but not on the busiest street. We were able to get much needed rest. Food, entertainment, convenience and grocery stores, and the reason I went in the first place- the Spanish Consulate- are all in walking distance. The staff is friendly and professional and the facilities are attractive. Great value!!

Absolutely Amazing ”

Booked this for a birthday trip and was not disappointed. Beautiful hotel in downtown Chicago. It was immaculate, the staff was helpful and kind. The location, though in the heart of downtown, was quiet—no sirens/honking etc. The bed was superior and the dual shower heads made the morning superb. Breakfast was even included (don’t find this at many Chicago hotels). We will be back.

Brilliant stay at The Kinzie”

We were very impressed with the value and quality of our stay at The Kinzie. Added to that, the staff are live;y and very helpful. We’d highly recommend if you need a central, good value stay for a few nights.

Great Hotel”

Staff were extremely friendly & room was spacious. Would have been perfect if the breakfast comes with hot food. Enjoyed our stay in Kinzie

Excellent Location ”

Wonderful stay with a great value and best yet - location! Close to many restaurants and minutes away from Chicago theater. Clean, modern building with great staff. Will definitely stay here on our next trip.

Clean up!”

A wonderfully located hotel to explore Chicago, with excellent facilities. Friendly helpful staff. Totally let down by poor cleaning-the carpets in the bedroom desperately need to be vacuumed, especially under the base cover.

Fantastic hotel with great location!”

It was beyond our exceptions! From the front desk, to the staff and amenities. The location is perfect too! We love going to Bandera's for dinner and it was about 5 blocks away. It's a short walk to the riverwalk and the best Art Museum in the World. My husband and I attended the Gaugin lecture there and enjoyed the special exhibit immensely. The Kenzie hotel had little niceties that when added up made it terrific. They had an umbrella in the room for rainy days, a mirror that has settings based on your day's activities-night, office, daylight.... Breakfast on each floor was nicely displayed ......and pretty good coffee too! Five stars all the way!

Beautiful hotel with fantastic staff!”

Check in was a bit slow, but the staff was great. Our room had a nice view, it was quiet and clean, and it had everything we needed. Not a huge room, but it had the most comfortable bed and pillows I've ever slept on at a hotel. Free drinks at the hotel bar were a nice surprise upon check in. We will stay here again when we visit!

The most comfortable bed ever!”

The breakfast wasn’t great, help yourself and take back to your room. Sufficient and tasty. We really enjoyed happy hour 5-7 beer and wine covered in the $24 (hidden) resort fee. These are the only two things to mention but the hotel was amazing, beds fantastic, location fantastic, staff fantastic. Good value for money! Would stay there again.

Excellent standard of rooms, amenities provided and Continental breakfast”

Pros: above average friendliness of front of house staff, communication and information provided five stars. Excellent beds and pillows. Cons: would have liked to have a room to run a load of laundry before heading home after a three week vacation at several hotels across the country. However, overall a great stay, thank you

Desapointing Staff”

I believe the Hotel satisfies in terms of location/cleanness/big rooms. But it´ s just that. The breakfast is very poor, served with plastic cutlery on a self service/preparation basis. Not in line with the commodities of the rooms. It´s like you are in 4-5*star rooms in a bed and breakfast. The staff at the front desk go from excellent to unpleasant. I have encountered some front desk very friendly and others that seemed to were doing a big favor to talk to us.

Excellent stay”

We loved this cute hotel. It's a great location and the room was clean, the bed was comfortable, the staff was wonderful.

Perfect location”

This hotel is very quiet. The bed and room are comfortable. The staff is really kind.

Great value, location”

Very nice concept with the happy hour drinks and breakfast at elevator in the morning. Room was very clean and decently spacious. Staff was friendly and location easily walkable to various sights as well as the train. Wish they had a proper functioning bar rather than just the 5-8pm but I’m just lazy, the area is full up with pubs. Very, very good value for money

Good but misleading ”

Pro: Relatively good location, close to everything. Really clean, comfortable, and quiet room with extras, . Also a good discount at the nearby restaurant/bar. Nice large windows. The staff was really nice and friendly and always available to help. Cons: The room pictured for the deluxe king is not the same room AT ALL, it’s actually the suite. The view isn’t great, you just see other buildings (but that’s somewhat expected). The breakfast was standard continental breakfast.

location was prime; breakfast and cocktails made a big difference when compare with other facilities”

we really liked the size of a smaller hotel... never had to wait for the elevator, valet...

Nice place”

Room was nice and clean. All communication w front desk was via text- unique but works very well. They were responsive to anything we needed. Good stay

Excellent experience, perfect location. ”

Only hiccup was that they forgot to refresh our room, but I called the front desk and they sent someone up immediately with towels and amenities. Great place to stay, and will recommend. Thank you Diane

Nice hotel but not a great deal.”

The hotel and room were very nice and in a good area. The staff at the front desk were not the most friendly and the continental breakfast wasn't what I would call top notch either. Upon leaving my room in the morning we found a bill for another $17 dollars for what was explained to me was the "free" wifi, the bar that was upstairs that I didn't visit and the continental breakfast that was some cereal boxes and muffins.