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Kinzie Hotel

"Beautiful hotel in downtown Chicago."

Jona - February 3, 2020
Deluxe King Kinzie Hotel
Lobby Kinzie Hotel
Lobby Kinzie Hotel
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2020

Kinzie Hotel

20 West Kinzie Street, River North, Chicago (IL), United States, 60654 - See map
Free Wi-Fi
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Check-in/out [express]
Hassle-free check in
Close to The Magnificent Mile
Within 700 m of property
See map
Popular landmarks
Museum of Broadcast Communications 40 m
Andy's 90 m
Howl at the Moon 100 m
Marina City 150 m
Chicago House of Blues 150 m
Tobai International 160 m
Trump Tower 180 m
After-Words New and Used Books 190 m
Jazz Record Mart 200 m
Vietnam Veterans Fountain 240 m
Nearby landmarks
The Magnificent Mile 700 m
Cloud Gate 850 m
Millennium Park 910 m
360 Chicago Observation Deck 1.12 km
The Art Institute of Chicago 1.16 km
Skydeck Chicago - Willis Tower 1.34 km
Navy Pier 1.97 km
Shedd Aquarium 2.68 km
Wrigley Field 6.91 km
Museum of Science and Industry 11.62 km
9.6

Exceptional

Location rating score

Inside city center
Popular neighborhood
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
  • 260 meters to public transportation

  • Located in heart of Chicago (IL)

  • Free Wi-Fi in all rooms!

  • Breakfast [free]

  • Air conditioning

Your dates are popular among travelersUsers are booking a place in Chicago (IL) every 1 minutes on Agoda.com
Value for money8.7
Location rating9.6
Nearest airportMidway International Airport (MDW)
Distance to airport14.6 km

Rooms available at Kinzie Hotel

Deluxe Queen Room with Two Queen Beds - Disability Access
Deluxe Queen Room with Two Queen Beds - Disability Access
...
  • Room size: 30 m²/323 ft²
  • 2 queen beds
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Deluxe King
Deluxe King
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
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Deluxe City View Queen
Deluxe City View Queen
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 queen beds
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Deluxe Two Queens
Deluxe Two Queens
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 queen beds
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Acessible Deluxe Two Queen Non Smoking
Acessible Deluxe Two Queen Non Smoking
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 2 queen beds
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Deluxe King City View
Deluxe King City View
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
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Deluxe King Accessible Non-Smoking
Deluxe King Accessible Non-Smoking
...
  • Room size: 30 m²/323 ft²
  • 1 king bed
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Deluxe Room with City View
Deluxe Room with City View
...
  • Room size: 30 m²/323 ft²
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Deluxe Room
Deluxe Room
...
  • Room size: 30 m²/323 ft²
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Deluxe Two Queen Room with City View
Deluxe Two Queen Room with City View
...
  • Room size: 30 m²/323 ft²
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Frequently asked questions

What time is check-in and check-out at Kinzie Hotel?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Kinzie Hotel?

For those who wish to drive their own cars, Kinzie Hotel has a car park available for guests. Parking is available for a fee of 71 USD per day. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Chicago (IL) with private transportation, the hotel can arrange taxi service.

What is the smoking policy at Kinzie Hotel?

Kinzie Hotel does not permit smoking in any of its rooms or indoor areas.

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Explore the neighborhood

What people love about Kinzie Hotel

  • 9.6
    Exceptional
    Staff 

    "Great location and large rooms, the staff is very friendly"

    Janak

    |

    October 22, 2019

  • 10.0
    Exceptional
    Location

    "We were able to walk to Chicago sites and great nightlife was close by."

    Dianne

    |

    November 12, 2019

  • 10.0
    Exceptional
    Staff 

    "These are the only two things to mention but the hotel was amazing, beds fantastic, location fantastic, staff fantastic."

    Justine

    |

    December 7, 2019

Property ranking|Compared to 899 Chicago (IL) properties
See all rankings
Review score - United States
9.5/10
Location score
9.5/10
Service score
9.2/10
Cleanliness score
9.4/10
Better than
99
%
of Chicago (IL) properties
Better than
98
%
of Chicago (IL) properties
Better than
98
%
of Chicago (IL) properties
Better than
98
%
of Chicago (IL) properties
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Overall rating:
9.1
Exceptional
112 reviews
Cleanliness
9.4
Facilities
8.7
Location
9.6
Read all reviews >
What travelers say they love:
The breakfast wasn’t great, help yourself and take back to y...
Justine from United Kingdom
Couple
More about Kinzie Hotel

More about Kinzie Hotel

Kinzie Hotel, located in River North, Chicago (IL), is a popular choice for travelers. From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the hotel offers easy access to the city's must-see destinations.

The facilities and services provided by Kinzie Hotel ensure a pleasant stay for guests. To name a few of the hotel's facilities, there are 24-hour front desk, facilities for disabled guests, express check-in/check-out, luggage storage, Wi-Fi in public areas.

All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. The hotel offers many unique recreational opportunities such as fitness center, massage. Kinzie Hotel is your one-stop destination for quality hotel accommodations in Chicago (IL).

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Most talked about facilities

Breakfast
7 mentions
Housekeeping
3 mentions
Food & Dining
1 mention

What they offer

10.0
Exceptional

"The hotel was in a great area."

Dianne

|

November 12, 2019

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

Continental

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Kinzie Hotel from real guests

Provided by verified guests of Agoda
Agoda Reviews (112)Booking.com Reviews (1684)
9.1
/
10
Exceptional
Cleanliness9.4
Facilities8.7
Location9.6
Service9.1
Value for money8.7
High score for Chicago (IL)
Rating
9+ Exceptional (33)
8-9 Excellent (5)
7-8 Very Good (0)
6-7 Good (2)
<6 Below Expectation (3)
Time of the year
Mar - May (9)
Jun - Aug (14)
Sep - Nov (10)
Dec - Feb (10)
Don't miss out!Users are booking a place in Chicago (IL) every 1 minutes on Agoda.com
All guests (112)
All room types
All languages

Show reviews that mention 

Showing 43 verified guest comments
123
10.0
Exceptional
Dianne from Canada
Group
Deluxe King
Stayed 3 nights in November 2019

Fantastic Boutique hotel”

We were at the Kinzie for a girls weekend. The hotel was in a great area. We were able to walk to Chicago sites and great nightlife was close by. I also felt I actually got some benefit from the "resort fee" that is charged in Chicago in addition to regular taxes. Not only was there a decent breakfast but there was also complimentary wine and beer for a couple of hours every evening. The hotel had a cool vibe and the staff were very friendly. We loved the hotel.

Reviewed November 13, 2019

We are delighted that you enjoyed your girls weekend and found that the Kinzie Hotel had a cool vibe. We are delighted that you loved the hotel and the staff and appreciate your kind comments. Thank you for choosing us and we hope you can stay again and make a tradition each year!

Responded November 22, 2019
Kinzie Hotel
10.0
Exceptional
Keshena from United States
Business traveler
Deluxe Two Queens
Stayed 1 night in August 2018

Enjoyed every minute”

My stay at The Kinzie was surprisingly pleasant from beginning to end. I think my favorite thing is it is in the heart of downtown Chicago but not on the busiest street. We were able to get much needed rest. Food, entertainment, convenience and grocery stores, and the reason I went in the first place- the Spanish Consulate- are all in walking distance. The staff is friendly and professional and the facilities are attractive. Great value!!

Reviewed August 07, 2018

We are delighted to hear that the Kinzie Hotel was perfect for your visit and you were able to get in your most important function as well as some of the other areas hot spots. We love our central location which makes it easy to get anywhere in town. Thank you for this very positive review and your feedback for other travellers on the great value. We appreciate it.

Responded August 17, 2018
Kinzie Hotel
10.0
Exceptional
Jona from United States
Family with teens
Deluxe King
Stayed 1 night in February 2020

Absolutely Amazing ”

Booked this for a birthday trip and was not disappointed. Beautiful hotel in downtown Chicago. It was immaculate, the staff was helpful and kind. The location, though in the heart of downtown, was quiet—no sirens/honking etc. The bed was superior and the dual shower heads made the morning superb. Breakfast was even included (don’t find this at many Chicago hotels). We will be back.

Reviewed February 04, 2020

We are so appreciative of your amazing review and high rating for the Kinzie Hotel. Many congratulations for your recent birthday. The praise for our staff service and comfortable beds is fantastic and we are delighted you loved our world class location. Thank you again and we hope to see you back sooner rather than later.

Responded February 06, 2020
Kinzie Hotel
10.0
Exceptional
Hannah from United Kingdom
Family with young children
Deluxe City View Queen
Stayed 3 nights in April 2018

Brilliant stay at The Kinzie”

We were very impressed with the value and quality of our stay at The Kinzie. Added to that, the staff are live;y and very helpful. We’d highly recommend if you need a central, good value stay for a few nights.

Reviewed April 06, 2018

Thank you very much for posting your recommendation of the Kinzie Hotel online for fellow international travellers. We really appreciate your kind words and hope you had a pleasant trip back to England. Warmest Regards!

Responded April 08, 2018
Kinzie Hotel
8.8
Excellent
Boon from Singapore
Family with teens
Deluxe Two Queens
Stayed 2 nights in May 2018

Great Hotel”

Staff were extremely friendly & room was spacious. Would have been perfect if the breakfast comes with hot food. Enjoyed our stay in Kinzie

Reviewed May 07, 2018

Thank you very much for this amazing review and the comments about our service and spacious rooms. We appreciate your feedback regarding the breakfast area and will review this with out leadership team to enhance our offerings.

Responded May 07, 2018
Kinzie Hotel
10.0
Exceptional
Nick from Canada
Couple
Deluxe King
Stayed 2 nights in October 2019

Excellent Location ”

Wonderful stay with a great value and best yet - location! Close to many restaurants and minutes away from Chicago theater. Clean, modern building with great staff. Will definitely stay here on our next trip.

Reviewed October 25, 2019

Dear Nick, We appreciate you joining us from Canada and are delighted that you had a wonderful stay in the Windy City. It is great that you got to explore from our central location. We are grateful for your review and intent to recommend us.

Responded October 26, 2019
Kinzie Hotel
8.4
Excellent
Veschini from South Africa
Family with teens
Deluxe Two Queens
Stayed 3 nights in December 2018

Clean up!”

A wonderfully located hotel to explore Chicago, with excellent facilities. Friendly helpful staff. Totally let down by poor cleaning-the carpets in the bedroom desperately need to be vacuumed, especially under the base cover.

Reviewed December 31, 2018

Thank you very much for your amazing comments and rating about our staff service and the location. This is highly appreciated. We thank you for the constructive feedback in regards to the rooms and will ensure to act upon this.

Responded January 04, 2019
Kinzie Hotel
10.0
Exceptional
Susan from United States
Couple
Deluxe King
Stayed 1 night in July 2017

Fantastic hotel with great location!”

It was beyond our exceptions! From the front desk, to the staff and amenities. The location is perfect too! We love going to Bandera's for dinner and it was about 5 blocks away. It's a short walk to the riverwalk and the best Art Museum in the World. My husband and I attended the Gaugin lecture there and enjoyed the special exhibit immensely. The Kenzie hotel had little niceties that when added up made it terrific. They had an umbrella in the room for rainy days, a mirror that has settings based on your day's activities-night, office, daylight.... Breakfast on each floor was nicely displayed ......and pretty good coffee too! Five stars all the way!

Reviewed July 25, 2017

Susan, thank you for this amazing rating and review. It sounds as though you had a lot of fun at Kinzie and Bandera's. We are delighted you enjoyed our central location and the many perks. We love the 5 * * * * * rating from you. We hope you plan a return visit to our hotel in the future. Warm Regards from the New Guest Services Management Team.

Responded January 13, 2018
Kinzie Hotel
10.0
Exceptional
Danielle from United States
Couple
Deluxe King City View
Stayed 2 nights in July 2017

Beautiful hotel with fantastic staff!”

Check in was a bit slow, but the staff was great. Our room had a nice view, it was quiet and clean, and it had everything we needed. Not a huge room, but it had the most comfortable bed and pillows I've ever slept on at a hotel. Free drinks at the hotel bar were a nice surprise upon check in. We will stay here again when we visit!

Reviewed July 26, 2017

Thank you, Danielle, for this very kind review and the full marks. We love that everything was great, especially the staff and we hope you are planning to return to the Kinzie Hotel very soon. Warm Regards from the New Guest Services Management Team.

Responded January 13, 2018
Kinzie Hotel
10.0
Exceptional
Justine from United Kingdom
Couple
Deluxe King
Stayed 5 nights in November 2019

The most comfortable bed ever!”

The breakfast wasn’t great, help yourself and take back to your room. Sufficient and tasty. We really enjoyed happy hour 5-7 beer and wine covered in the $24 (hidden) resort fee. These are the only two things to mention but the hotel was amazing, beds fantastic, location fantastic, staff fantastic. Good value for money! Would stay there again.

Reviewed December 07, 2019

Thank you very much for your lovely review. We are delighted you loved the Manager's Reception and our lovely, sumptuous beds. It is amazing to hear that you had a fantastic stay with us, in many areas. We love your amazing review and recommendation.

Responded January 04, 2020
Kinzie Hotel
9.6
Exceptional
Cyrus from New Zealand
Family with teens
Deluxe Two Queens
Stayed 4 nights in February 2018

Excellent standard of rooms, amenities provided and Continental breakfast”

Pros: above average friendliness of front of house staff, communication and information provided five stars. Excellent beds and pillows. Cons: would have liked to have a room to run a load of laundry before heading home after a three week vacation at several hotels across the country. However, overall a great stay, thank you

Reviewed March 02, 2018

Thank you for an amazing review. We are delighted your enjoyed a very friendly stay and five-star information. Our Concierge team want to make you even more comfortable when travelling and can certainly suggestion laundry options close by. We are very pleased you had a comfortable rest at the Kinzie Hotel.

Responded March 03, 2018
Kinzie Hotel
8.4
Excellent
Ana from Portugal
Couple
Deluxe King
Stayed 3 nights in October 2019

Desapointing Staff”

I believe the Hotel satisfies in terms of location/cleanness/big rooms. But it´ s just that. The breakfast is very poor, served with plastic cutlery on a self service/preparation basis. Not in line with the commodities of the rooms. It´s like you are in 4-5*star rooms in a bed and breakfast. The staff at the front desk go from excellent to unpleasant. I have encountered some front desk very friendly and others that seemed to were doing a big favor to talk to us.

Reviewed November 04, 2019

Ana, we are so sorry that you were disappointed in our team. I will be sharing your comments because I believe our team is top class and will react favorably to your feedback and ensure we are always consistent. I am pleased to hear you enjoyed our amazing location and cleanliness and we appreciate your feedback.

Responded November 22, 2019
Kinzie Hotel
10.0
Exceptional
Lindsay
Family with young children
Deluxe King
Stayed 1 night in September 2018

Excellent stay”

We loved this cute hotel. It's a great location and the room was clean, the bed was comfortable, the staff was wonderful.

Reviewed September 11, 2018

Thank you for your amazing review and recommendation. This is a very lovely piece of feedback and we are very pleased.We are so glad you enjoyed Kinzie!

Responded September 12, 2018
Kinzie Hotel
10.0
Exceptional
Christine from United States
Couple
Deluxe King City View
Stayed 2 nights in March 2021

Perfect location”

This hotel is very quiet. The bed and room are comfortable. The staff is really kind.

Reviewed March 28, 2021

Thank you for taking the time to leave a review of the Kinzie Hotel! We hope to welcome you back again soon.

Responded April 18, 2021
Kinzie Hotel
9.6
Exceptional
Ian from United States
Couple
Deluxe King
Stayed 4 nights in December 2017

Great value, location”

Very nice concept with the happy hour drinks and breakfast at elevator in the morning. Room was very clean and decently spacious. Staff was friendly and location easily walkable to various sights as well as the train. Wish they had a proper functioning bar rather than just the 5-8pm but I’m just lazy, the area is full up with pubs. Very, very good value for money

Reviewed January 02, 2018

Thank you very much, Ian, for your amazing review. We are glad you enjoyed the Manager's Reception and included Continental breakfast. You are right; there are thousands of pub options in the city and our Concierge team would be delighted to set you up with the best options. Please visit Kinzie again.

Responded January 13, 2018
Kinzie Hotel
8.4
Excellent
aaron from United States
Couple
Deluxe King City View
Stayed 1 night in November 2018

Good but misleading ”

Pro: Relatively good location, close to everything. Really clean, comfortable, and quiet room with extras, . Also a good discount at the nearby restaurant/bar. Nice large windows. The staff was really nice and friendly and always available to help. Cons: The room pictured for the deluxe king is not the same room AT ALL, it’s actually the suite. The view isn’t great, you just see other buildings (but that’s somewhat expected). The breakfast was standard continental breakfast.

Reviewed November 04, 2018

We appreciate your review and your candid feedback about your stay. We are delighted that you were able to enjoy the city and the great discount at Public House next door. Thank you for kind words about the staff service, Aaron. We hope upon your return visit that we can tailor a specific room selection for you.

Responded November 05, 2018
Kinzie Hotel
9.6
Exceptional
Lan from United States
Family with teens
Deluxe Two Queens
Stayed 2 nights in June 2018

location was prime; breakfast and cocktails made a big difference when compare with other facilities”

we really liked the size of a smaller hotel... never had to wait for the elevator, valet...

Reviewed June 25, 2018

Thank you very much for your amazing review! We love the fact that we only have the short elevator wait times, this is a great bonus. We love that you enjoyed a great time at Kinzie and we hope you return.

Responded June 28, 2018
Kinzie Hotel
10.0
Exceptional
Bradley from United States
Couple
Deluxe Two Queens
Stayed 4 nights in November 2017

Nice place”

Room was nice and clean. All communication w front desk was via text- unique but works very well. They were responsive to anything we needed. Good stay

Reviewed November 19, 2017

Bradley, we are delighted you enjoyed your Kinzie stay and gave us full marks. Our Mobile Concierge service is an excellent addition to assist us with guest requests. Thank you!

Responded January 13, 2018
Kinzie Hotel
10.0
Exceptional
Gordon from Canada
Couple
Deluxe King
Stayed 2 nights in September 2018

Excellent experience, perfect location. ”

Only hiccup was that they forgot to refresh our room, but I called the front desk and they sent someone up immediately with towels and amenities. Great place to stay, and will recommend. Thank you Diane

Reviewed September 04, 2018

Dear Diana, Thank you very much for your amazing review. We love the full marks and appreciate your honest feedback. We are delighted that you would recommend the Kinzie Hotel. Thank you again.

Responded September 05, 2018
Kinzie Hotel
6.8
Good
Nicholas from United States
Couple
Deluxe King City View
Stayed 1 night in July 2017

Nice hotel but not a great deal.”

The hotel and room were very nice and in a good area. The staff at the front desk were not the most friendly and the continental breakfast wasn't what I would call top notch either. Upon leaving my room in the morning we found a bill for another $17 dollars for what was explained to me was the "free" wifi, the bar that was upstairs that I didn't visit and the continental breakfast that was some cereal boxes and muffins.

Reviewed July 24, 2017

Nicholas, thank you for your time and valuable feedback. We will use this review with our team as a means to motivate performance to show we can do better. Warm Regards from the New Guest Services Management Team.

Responded January 13, 2018
Kinzie Hotel
123
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