Kisenso
Explore all of Hakone and its neighboring adventures with a stay at Kisenso. Explore the genuine Hakone that most travelers never see, with a stay at Kisenso -- located only 4.7 km from The Hakone Open-Air Museum.
Every effort is made to make guests feel comfortable by providing the best in services and amenities. Taxi and shuttle services provided by the ryokan make exploring Hakone even more convenient. Guests can enjoy free parking right at the ryokan. Front desk service is provided at the ryokan including luggage storage.
Feeling lazy? In-room conveniences like room service let you get the most out of your room time.
Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the ryokan are equipped with air conditioning. In-room entertainment amenities including the television is provided in some rooms. In some select rooms, you can find a refrigerator at your disposal.
It's good to know that a hair dryer, toiletries and towels are provided in some guest bathrooms.
Dining and things to do
A variety of convenient and tasty dining options are waiting for you at the ryokan, for whenever you get hungry.
Kisenso offers an excellent variety of recreational facilities. End your days in total relaxation with a visit to the massage and spa.
Around the property
Experience Hakone like a true local. The most famous landmark nearby is Hakone Ropeway just 7.4 km away. Don't forget to stop by Odawara Castle located 5.4 km away, where everyone who visits Hakone wants to have their photo taken.
Reasons to stay here
Find some of the city's best deals here with rooms 98% cheaper than other options.
Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 93% of the city's other accommodations.
Guests who stayed here really appreciated the room comfort, scoring it higher than 94% of accommodations in the city.
Lovely stay”
Great stay at Kisenso. We were welcomed by the staff and showed to our room. I booked the 'Japanese Style without Bathroom - Main Tower', however was pleasantly surprised that there was a connecting private toilet with a sink. The only showers are at the public and private onsen. The staff will give you a 20-30min time slot every day to use the private onsen. The room itself was simple and pleasant. They move the dining table and chairs to the side after dinner in order to lay out the futons to sleep on. In the morning, they pack up the futons again and move the dining table back to the middle of the room so you can have your breakfast there. Pros: - Private onsen was great, especially during the winter. - Short walk to Hakone Yumoto station which is very convenient and easy to lug a big suitcase to and from the station. Cons: - The walls are thin and we heard our neighbours having a good time in the middle of the night. - Food presentation was great and some dishes were nice, but I wasn't blown away by them. Overall a good stay at Kisenso.
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Great onsen ryokan experience with great food and service”
Although the room allows smoking I can't smell any trace of cigarette.
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The location is convenience. It took 10 mins walk from station to the hotel. Dinner, breakfast is o”
The hotspring is comfortable. The hotel booked a time 5:10-5:40pm for us in a private room to enjoy the hotspring. If not, you need to go to the public one anytime you like but separate into male and female. The staff are friendly but not good in English. They would come in 30 mins earlier to set the dinner and breakfast which we enjoyed in the hotel room. Nothing to do at night, since there is no night life around that area.
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Dinner delicious ”
Breakfast good
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Excellent”
The staff is very helpful and friendly. They offer a 30mins time alot for enjoying a private outdoor onsen. But we need to have dinner and breakfast inside the room which makes the room smelly. The facilities are a bit old but still clean and feel safe to use.
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Lesson Learned”
The staff were excellent. The food was nice. Very clean facilities. Fun to walk there from the train station because we could pass by interesting shops and along the river. It would have been nicer if we could have booked the private onsen for 45-60 minutes instead of only 30 minutes. It was a beautiful outdoor onsen but we felt rushed. Sleeping on the tatami mats was hard. We didn't sleep well and our backs hurt. So it was an expensive lesson learned. It was nice to have the 24 hour public onsen because I went to soak my aching body at 3 am. The staff is so nice but I am sorry to say that we didn't get good value for our money because we just could not sleep.
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Excellent”
Nice private outdoor spring bath, good bfast
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Very good”
We stayed at this hotel for 2 nights. Staffs are so kind. Mid-size hotel, they offer each room 30 mins for private onsen only. Can have breakfast n dinner at our own room. Very nice!
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Fantastic private onsen and meals!”
Kisenso is located about 10 minutes away from the Hakone-Yumuto station so it is not difficult to access provided that the location is known beforehand. The ryokan seemed a little short staffed as we waited close to 15 minutes upon entering to be served. Room was sufficiently spacious and quite comfortable for two. A WC is available in the room. Both dinner and breakfast were served in the room and was delicious. Best part about this place is the availability of a private onsen which is available all day provided that no other guests are using it.
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Great ryokan stay for 1st time visit hakone”
1st time visit Hakone. We cancelled other booking and booked this place because I wanted to stay near to Hakone-Yomoto station . To check In Kisenso with 2 luggage , we spend ¥710 to take taxi to Kisenso from Hakone Yomoto startion as recommeded by them . Good experience : 1) friendly owner & staffs 2) dinner & breakfast In the room 3) 30 mins private onsen is great and really relaxed , enjoyed 4) our room facing outdoor tree, feel great in the morning when we look out from the window The bad thing that language barrier , didn't take note my birthday & late checkout request .
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Excellent Ryokan with Private Onsen”
Loved the delicately prepared dinner and breakfast (included in the half-board package), free 30-minute private onsen for each room, which was very enjoyable. The location is around 10 mins walk from Hakone Yumoto Station, so the ryokan is very convenient and well-connected. Warm and welcoming service from the staff, will definitely recommend to all travellers visiting Hakone!
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A fantastic stay”
Kisenso is like 10 minutes walk from the Yumoto station. The room is so big and clean. The tatami is very comfortable. The dinner and breakfast are so good that there is a large variety of food. For the hot spring, the outdoor hot spring is so comfortable! And the indoor spring is also good. The staff are super helpful and friendly. All in all, an excellent hotel and we had a fantastic stay in Kisenso.
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Value for Money ”
We enjoyed our stay at this place. The location is slightly above ten minutes walk from hakone-yumoto station, so take note if u have a lot of luggages like us. The food and room was ok for the price. Staff were friendly. Public bath was soso, but the private one (which we were given 30mins slot for) was good. Value for money for the price paid, as it was slightly below average compared to others in the area.
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Relaxing and traditional experience”
We booked a Japanese style room, which include dinner and breakfast. The location was great, just an easy 10 min walk from Hakone-Yumoto station, and 5 mins walk to the bus stop. The staffs are very friendly and we have no problem communicating with them despite we don't speak Japanese. Room is clean, have access to wifi and we sleep on traditional tatami mats. The pillows are a bit hard if you're not accustomed to it. Meals were served to our room and they were strict on the meal time. We had 30 mins for private onsen, while the public onsen is available 24 hours.
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Value for money”
Loved the delicately prepared breakfast, free 40-minute private onsen for each room, which was very enjoyable. The location is around 10 mins walk from Hakone Yumoto Station, Warm and welcoming service from the staff, will definitely recommend to all travellers visiting Hakone!
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Wonderful staying in Hakone”
We received a warm welcome even if we arrived two hours in advance. The room was very large, comfortable and clean, looking on the river. We were surprised by our first dinner for quality and quantity of food, all typical Japanese cuisine. Breakfast the following day was not less. Outdoor private onsen is available on booking for two people at a time, in a beautiful and relaxing zen garden. The staff was always kind and helpful but at the same time very discreet and made all the efforts to make our staying the most enjoyable possible. The landlady speaks English and a little bit of Italian, the staff speak some English or relay on small bookphrases to explain what's going to happen next. Overall our staying was excellent, we strongly recommend Kisenso ryokan.
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onsen side trip from tokyo”
Satisfactory for my first time visitor to onsen/hotel. Kisenso is located a short 10 mins walk from the main train station, making it accessible and convenient to the numerous connecting buses that run through the Hakone area. The staff speaks limited english, so makes communication somewhat difficult if one does not speak japanese. They are nevertheless very helpful and friendly in trying to answer our queries and requests. The meals in the hotel have a very wide spread, decent tasting but nothing spectacular.
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Awesome”
The service was awesome. Although we were late for dinner which was only between 6-630pm,they were still very nice and serve us after we miss the timing. Tips for traveller,the timing for meals are very strict hence do not be late as they need to serve you in your room individually. Love the people there and would definitely recommend anyone who will be visiting hakone
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A nice stay.”
I had the chance to go to 2 different ryokans in Hakone. Pros : the food is quite good, however not amazing (compared to the other one) The room is big, and our reservation had a private onsen which was really nice. The bathtub room was a bit old. This whole experience seemed very traditional, they come to your room and serve you your diner, they make the bed in front of you, they take away your bed just before breakfast. Also the private onsen (not the one in your room, but the one they allow you 30 minutes to use) is very nice. Cons : the food was quite good, but not amazing. If you want the traditional experience, I highly recommend this. The private onsen (another room) and the private onsen in room (the package I bought) were very nice.
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Excellent food with wonderful hospitality”
The food (dinner and breakfast) were simply excellent. I visited with my parents, and we were all very impressed with the kindness and hospitality. The baths were also quite nice. Location is within walking distance from the Hakone-Yumoto station.
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