Klir Waterpark Resort
Klir Waterpark Resort
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"Staff were helpful."

LAI

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November 3, 2017

Dormitory Room - Interior view Klir Waterpark Resort
Dormitory Room - Interior view
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Interior view Klir Waterpark Resort
Interior view
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Interior view Klir Waterpark Resort
Interior view
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Swimming pool Klir Waterpark Resort
Swimming pool
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See map Klir Waterpark Resort
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Very good
Location
7.3
See all 27 photos Klir Waterpark Resort
See all 27 photos
Removed from saved list
Good
From 50 reviewsSee what guests said
6.5
/
10
Value for money5.6
Distance to city center10 KM
Location rating7.3
  • Air conditioning

  • Daily housekeeping

  • Garden

  • Table tennis

Room choices
Deluxe Quad Room
Deluxe Quad Room
...
  • Room size: 32 m²/344 ft²
  • Pool view
  • 2 queen beds
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Deluxe
Deluxe
...
  • Room size: 32 m²/344 ft²
  • Pool view
  • 1 queen bed or 2 single bed...
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Family Room
Family Room
...
  • Room size: 70 m²/753 ft²
  • Non-smoking
  • 1 queen bed and 3 bunk beds
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Dormitory Room
Dormitory Room
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 3 bunk beds
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Standard
Standard
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 1 queen bed or 2 single bed...
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Quad Sharing with Breakfast
Quad Sharing with Breakfast
...
  • Non-smoking
  • Shower and bathtub
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More about Klir Waterpark Resort

More about Klir Waterpark Resort

An overview

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Property's guest policies

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Real reviews from real guests

Agoda Reviews (50)
6.5
/
10
Cleanliness6.8
Facilities6.4
Location7.3
Room comfort and quality5.1
Service7.6
Value for money5.6
Provided by verified guests of Agoda
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All guests (50)
All room types
Showing 31 verified guest comments
12
10.0
Exceptional
Dante from Philippines
Family with young children
Deluxe Quad Room
Stayed 1 night in November 2018
Exceptional”
Great and nice view and relaxing
Reviewed November 04, 2018
7.2
Very good
KENNEDY from Philippines
Family with young children
Deluxe
Stayed 1 night in September 2018
Weekend with Family ”
The resort is okay, staff are very accommodating. Rooms are clean, spacious, has hot water system. The pool area is large, only lacks shade from trees. They allow fast food delivery which is okay, although we wish they could have a small restaurant to order food from. When the sun is up, it can get very hot. Maybe provide some trees around. Over all, the resort is okay, good for families and groups.
Reviewed October 22, 2018
8.0
Excellent
Bessie from United States
Family with young children
Dormitory Room
Stayed 2 nights in July 2018
VERY FRIENDLY STUFF!”
Need few improvements with the meals and renovations with rooms. But has incredible customer service!! I love all the stuffs in this resort!! They tried so hard to give everything that made my stay here unforgettable :)
Reviewed July 16, 2018
6.8
Good
myra from Philippines
Family with young children
Deluxe
Stayed 1 night in March 2018
Ensure complete breakfast for ALL checked-in guests!!!”
Hoping that the grilling area will be transferred near the hotel rooms. It's quite far and at night it's not friendly. Pls. ensure that all guests will be served complete breakfast, even though it's already 9:30 a.m. 3 persons from my family, including myself was not able to have soup, tocino and fried bangus since there is no more serving at the buffet table. We all pay the same price to be served what we have paid for! All staff are friendly and very helpful! Bravo!!!
Reviewed May 24, 2018
7.6
Very good
myra from Philippines
Family with young children
Dormitory Room
Stayed 1 night in March 2018
Very good”
Super Friendly staff, rooms are OK but with defective TV's. Grilling area should be nearer the hotel for easy access. Breakfast buffet is not accounted for number of checked-in guests, there are already MISSING food in the menu for those who will take their breakfast after 8:30 a.m. and we pay in full for breakfast. They keep on saying "UBOS NA PO" and that should not be the case, they should keep on refilling until all guests have already eaten.
Reviewed May 08, 2018
2.8
Jinelle from Philippines
Business traveler
Standard
Stayed 1 night in May 2018
Terrible. Will never go back here. ”
Too expensive for a 2 star hotel. Old hotel room, malfunctioning water heater, very low wifi (only in lobby), breakfast (buffet) is costly and honestly id rather eat in cafeteria. Taste terrible. I will never go back there!
Reviewed May 06, 2018
9.2
Exceptional
Carina from Philippines
Family with teens
Deluxe Quad Room
Stayed 1 night in April 2018
we enjoy and love the place”
we might go back
Reviewed April 21, 2018
4.8
Eleanor from Philippines
Family with young children
Deluxe Quad Room
Stayed 1 night in April 2018
Acceptable”
The pool is nice but a bit filthy. The room was dusty . Having a deluxe room I am expecting different from standard rooms but the only difference is the sink in the toilet which is quite space. And in the reception I was asked to fill up a form for each room with the names of each occupants and been attended by more than 4 differnt persons. The first person did not finish her job and here comes another person at the end was the man who asked again my booking which I showed thru my mobili phone took my mobile phone and did not return it back to me. I just remembered it the following day fortunately it was returned back to me. But the thing is we seated in the reception and no one bothered to return it to me. My daughter heard that one of the occupants complaint that his mobile phone disappeared and said it was borrowed by one of the receptionists and even used as calculator. I do not think it is good to recommend it to my friends.
Reviewed April 10, 2018
4.8
Rowan from Australia
Family with young children
Deluxe
Stayed 1 night in March 2018
Dont waste your Money”
The only outstanding part was they were great and did their best we, sadly the restaurant isn't a real restaurant and didn't open the night we stayed so had to travel out for dinner, the canteen or shop they had there to buy drink snack etc had no stock if you wanted food in middle of day you had to get delivered from outside eg. KFC, tv remote didnt work aircon broke down in the middle of the night because the wall socket loose there was a power cable running across corridor from one room to another then cr had problems. The place in general is run down, pool grout was dirty in places and facilities aren't as advertised it is extremely misleading, for what it was priced at i would expect a much higher standard. Sadly if i hadn't paid before arriving i would have walked straight back out the door.
Reviewed March 14, 2018
6.8
Good
Ma from Philippines
Family with teens
Family Room
Stayed 1 night in November 2017
Good”
food for breakfast no good... we thought its a buffet breakfast. 600 pesos additional per head for 1 small piece of bangus, scrambled eggs soup and no hot choco :(
Reviewed November 28, 2017
8.8
Excellent
LAI from United Kingdom
Business traveler
Deluxe
Stayed 1 night in October 2017
Big water park resort”
Arrive late at night and leaving early in the morning. Didn't have chance to have fun in the water park. A bit over-priced for local standard. The sink in the bathroom was full of hairs, wasn't clean properly. Staff were helpful.
Reviewed November 03, 2017
4.0
Michael from New Zealand
Family with young children
Deluxe
Stayed 2 nights in October 2017
Absolutely nothing like what it advertises on agoda.”
They advertise that they have restaurants. (Plural). They did not have even1 restaurant available to us during our visit. We had to order McDonalds delivered. They included breakfast. But no choices, just some bland rice, pork, veges and a boiled egg....my kids wouldnt eat the breakfast. They served coffee with breakfast. I asked for a tea bag....no they dont have any tea or hot chocolate...just coffee. The pools looked cleanish but when you step in a cloud of white dust flys out from under your feet....I was worried my kids would get sick so no swimming at this”Water park” either. I’m thoroughly disappointed and if I ran Agoda I would be embarrassed to have such a dump of a place that lies about its facilities on my website. I notice expedia dont advertise them......now I know why.
Reviewed October 20, 2017
6.4
Good
levy from Philippines
Family with young children
Family Room
Stayed 1 night in May 2017
Good”
Front desk is not accomodating. Staff is not aware of the arrangement done with agoda.
Reviewed May 15, 2017
2.8
Jonathan from United States
Business traveler
Deluxe
Stayed 1 night in October 2015
Terrible - False advertising. ”
Attended a conference in Bulacan. Stayed at KLIR WATER PARK for 3 nights. Should be called NO WATER PARK instead. NO water park (because not enough people staying there to open the pools). NO restaurant. NO alcohol. NO smoking. NO wifi in the rooms. At the time I stayed there I was the only guest staying at the hotel. Attended a conference in Bulacan. Arrived back late the second night. The guard wouldn't let my driver in the park because the front desk wouldn't answer the guard's call. The guard only let us in after about 10 minutes when I went totally ballistic. Then came to find out that there had been no maid service. No fresh towels. Nothing. For about $100 a night, the place was a total disappointment. Wouldn't recommend the place to my worst enemy.
Reviewed April 25, 2017
6.4
Good
Julie from Philippines
Family with young children
Deluxe Quad Room
Stayed 1 night in April 2017
Good”
The location is very accessible. But the bed and beddings were over used already and need to change. The buffet breakfast was not good either. Rice was still uncooked and very few selection of foods. Overall I can rate them with just fair.
Reviewed April 16, 2017
5.2
Lariza from Philippines
Family with young children
Deluxe
Stayed 1 night in April 2017
Above average”
Staff n nasa front desk should always be welcoming sa mga guest at hindi masungit kasi first impressions last.. This girl Odessa( front desk receptionist) napaka sungit hindi marunong mag smile. I called in nag advice ako ng late check in tapos hindi p din ready yung room pag dating namin. Pagod galing byahe tapos ang sasalubong sayo eh pagkasungit na receptionist nakaka bad vibes talaga.
Reviewed April 15, 2017
8.0
Excellent
edy from Indonesia
Solo traveler
Standard
Stayed 1 night in January 2017
good ambience”
the water park is good, not really big but at least it has wave pool. don't expect much for the room
Reviewed February 13, 2017
4.0
Matthias from Switzerland
Couple
Standard
Stayed 17 nights in January 2016
Very noisy and bad value for money”
Friendly manager and staff, manager tries to help
Let me summarize my stay in Klir Waterpark as follows: - Very noisy most of the time - Room equipment is rather poor - Staff is friendly but room service needs to improve - Room rate is too high regarding the quality 1.5 out of 2.5 weeks of my stay were spoiled by the noise of a large group of kids who occupied almost the whole hotel. Starting at around 7 a.m. doors were banging and children were screaming in the corridor and in front of my window. Oftentimes even after 11 p.m. it was still very noisy, which made it hard to fall asleep. Moreover, on the second last day of our stay there was a big event with loud music starting early in the morning. Anyhow, the hotel is poorly insulated and it can't be recommended for guests who seek a quiet place. There were quite some deficiencies concerning the equipment as well. There was no cellphone, just one little bedside table (in a room for two persons), only one small trash bin, most of the time no hot water in the shower and no lightproof curtain. Moreover the water in the pool was kind of dirty and didn't seem to be changed frequently. The staff was friendly and mostly ready to help. At the beginning the room service was insufficient but it improved over time. However, repeated instructions were needed before the room service was finally satisfactory. All in all I cannot recommend Klir Waterpark Resort since they struggle to provide good value for money. If I hadn't paid in advanced we would have transferred to another hotel right after my arrival.
Reviewed February 12, 2016
4.3
Resyl from Philippines
Group
Standard
Stayed 1 night in October 2015
Disappointed”
Big pools
I booked an overnight stay, check in Oct 23 and check out Oct 24. Prior to the check in date, I already advised that we might not be able to check in on Oct 23 but will be there early morning of Oct 24 and requested for aa late check out of the same day. On Oct 24, I asked them where is the complimentary breakfast as part of the overnight hotel accommodation, front desk seemed to be confused and advised that she'll revert back to me once she checked with her manager. After 15 minutes, I was told that the breakfast will be given on October 25. What the?!? I'll check out on Oct 24 and I can only have my breakfast on Oct 25? Toink!
Reviewed October 29, 2015
6.0
Mery from Philippines
Family with young children
Standard
Stayed 1 night in October 2015
a bit disappointing”
warmth personnel
at first it was ok, the people were warmth and we easily find the place. Since there were only 2 families (including me and my kids) booked in, the restaurant were closed and all the resort facilities were closed, we do understand their policy that at least 50 person, however, we do not even know that they have few guest... what we actually after for is the wave pool, but we havent experience it at all
Reviewed October 14, 2015
12
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