샤토 로얄 호텔 리조트 앤 스파 (Chateau Royale Hotel Resort & Spa)
샤토 로얄 호텔 리조트 앤 스파 (Chateau Royale Hotel Resort & Spa)
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샤토 로얄 호텔 리조트 앤 스파 (Chateau Royale Hotel Resort & Spa)

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디럭스 (Deluxe)
디럭스 (Deluxe)
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  • 28 m²
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  • 1 x 퀸베드
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패밀리 (Family)
패밀리 (Family)
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  • 44 m²
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  • 1 x 퀸베드 + 1 x 벙크베드
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프레지덴셜 스위트 (Presidential Suite)
프레지덴셜 스위트 (Presidential Suite)
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  • 30 m²
  • 욕실 2개
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이그제큐티브 스위트 (Executive Suite)
이그제큐티브 스위트 (Executive Suite)
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  • 25 m²
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프리미어 2 베드룸 (Premier 2-Bedroom)
프리미어 2 베드룸 (Premier 2-Bedroom)
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  • 70 m²
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  • 2 x 싱글베드 + 1 x 킹베드
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트윈 (Twin)
트윈 (Twin)
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  • 28 m²
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스카이라이트 프리미어 (Skylight Premier)
스카이라이트 프리미어 (Skylight Premier)
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  • 30 m²
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프리미어 (Premier)
프리미어 (Premier)
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  • 22 m²
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패밀리 카바나 (Family Cabana)
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    Apartment - 2 Rooms
    Apartment - 2 Rooms
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      이용후기 - Agoda (351)이용후기 - Booking.com (43)
      숙소 청결 상태6.7
      부대시설6.9
      위치7.5
      객실의 안락함 및 쾌적성6.3
      서비스6.8
      가격 대비 만족도6.8
      실제 이용 투숙객 작성 / 제공: Agoda
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      8.4
      우수
      Jeanette / 필리핀
      유아/아동 동반 가족
      패밀리
      2017년 8월 | 1박
      우수”
      The place is good and the kids enjoyed the pool. Our room is pretty big too but our heater is not working. It is hard to reach the staffs since the place is too big. I had no choice but to give kids quick bath with cold shower. They caught colds that time.
      작성일: 2018년 7월 17일 화요일
      4.0
      Mark / 필리핀
      커플
      디럭스
      2018년 2월 | 1박
      무난함”
      Our stay was not that good. We almost took more than an hour just taking a bath because the water pressure was too weak.
      작성일: 2018년 6월 24일 일요일
      7.2
      좋음
      charmaine / 필리핀
      유아/아동 동반 가족
      패밀리
      2018년 5월 | 1박
      좋음”
      Huge place; staff are very nice and accommodating; despite its a weekend "Sunday" we enjoyed the wave pool so much
      작성일: 2018년 6월 7일 목요일
      7.2
      좋음
      Hedelito / 필리핀
      유아/아동 동반 가족
      디럭스
      2018년 5월 | 1박
      Area is pretty good but rooms aren’t well maintained”
      For a family looking for getaway and fun activities, this might be a good place; however, the rooms aren’t so nice, feels like old and beddings weren’t regularly cleaned. I had to ask to get everything replaced and clean the entire room.
      작성일: 2018년 6월 3일 일요일
      7.2
      좋음
      narissa / 필리핀
      그룹 여행객
      프리미어
      2018년 5월 | 2박
      Great Service, Cleanliness Needs Improvement”
      - chose this since it was the closest to my friend's church and wedding reception venue - discounted agoda price was ok given the overall experience, will not book here if paying full price, published price on their website. - skylight premier rooms are very spacious, TV is in the sala area and you can actually fall asleep on the couch - requested for new towels, 3 had stains, 1 had a big hole - 2 aircons in the room so it was very cold. no thick blankets, had to request. they gave us 2 comforters, 1 had stains again although it smelled clean - no globe and sun signal in the rooms, their wifi connection was good. - coffee served during breakfast was super good, kapeng barako daw. we had plated breakfast due to low occupancy. food was ok. no CR in the breakfast area - waves in the pool were turned on more than 15 minutes after the posted schedule - staff were very friendly and pleasant
      작성일: 2018년 5월 31일 목요일
      6.8
      양호
      Romer / 필리핀
      그룹 여행객
      프리미어
      2018년 5월 | 1박
      Ok Hotel-Resort”
      Family cabin is quite big but quite dim. Indoor pool is cozy and nice including the spa.
      작성일: 2018년 5월 29일 화요일
      7.2
      좋음
      Romer / 필리핀
      그룹 여행객
      패밀리
      2018년 5월 | 1박
      Fun-filled Staycation”
      Pros: Hotel-resort has various fun-filled activities and facilities: wave pool (the best), zipline, rock climbing, mini golf, kiddie cart, biking, basketball, tennis, table tennis, darts, billiards, it has 3 restaurants + 1 bar, cozy indoor pool, spa, sauna & massage. Premier Skylight room in the glass building is neat and big. Linen smells great. Cons: You are required to pay for each & every activities. Towel is limited. Check-in process is very slow. Staffs undermanned & not always gracious & smiling. Food is merely ordinary and bland. Place is quite big and you need shuttle bus. Basketball and tennis courts are located very far near abandoned buildings and you will have to cross an overpass. Toilet door malfunctioning & ref not functioning.
      작성일: 2018년 5월 29일 화요일
      6.8
      양호
      Violeta / 필리핀
      그룹 여행객
      패밀리
      2018년 5월 | 1박
      too much chlorine in their wave pool - It caused itchiness and irritations.”
      Been here before but this time, seems that the pool had too much chlorine - could be because of the volume of visitors they had during our stay (mostly are company’s summer outing/team building).
      작성일: 2018년 5월 20일 일요일
      6.8
      양호
      Cherrylene / 필리핀
      유아/아동 동반 가족
      디럭스
      2018년 5월 | 2박
      양호”
      It could have been a very good place to relax if Customer Service is fast and Food is far beyond average. Nonetheless, we enjoyed our 2 days stay.
      작성일: 2018년 5월 16일 수요일
      2.0
      Liza / 필리핀
      유아/아동 동반 가족
      프리미어
      2018년 5월 | 1박
      very bad experience”
      poor water supply at room 504,aircon not functioning properly, floating island utensils not washed properly, serving time more than 1 hour to serve
      작성일: 2018년 5월 15일 화요일
      6.0
      Queenie / 필리핀
      유아/아동 동반 가족
      트윈
      2018년 5월 | 1박
      Staff Service and Facilities”
      The Staff Service are very hospitable; it's just that they're too few to accommodate all the guest. Checked in at 2:30PM, but the trash of the previous guests are still outside of our cabin, We ate dinner at their floating restaurant and the serving time is too long, it took almost 30 mins just to serve the food. The food was good, but some were too salty. My cousin and I we're planning to play badminton at their court and the front desk told us to just look for the sports personnel at the station, we went to the court but we cant find anyone. Breakfast Buffet, no salad. asked the waiter to when will the next refill for the salad, he said 15 mins but it took longer than that. Facilities. Their gym either looks like under construction or it was just a stock room with gym equipment; too small, and the equipment looks very dusty and old.
      작성일: 2018년 5월 15일 화요일
      8.8
      우수
      Arthur / 필리핀
      그룹 여행객
      디럭스
      2018년 5월 | 1박
      Surprising Discovery”
      Chateau Royale Hotel Resort & Spa from the road looks like any other resort, but once you get in its gates you'll definitely be pleasantly surprised on what it has to offer. It's wave pool, swimming pool & obstacle field is par for the course for any other resort. But the accommodations was the surprise that families or big groups can definitely enjoy. Simple as it looks, it has more than enough space to have fun. The restaurants at first may seem to look pricey, but it is actually value for money, especially when you would consider the general area it is located. It is definitely worth staying & a second look for those who only did the day trip.
      작성일: 2018년 5월 15일 화요일
      2.0
      Jorend / 필리핀
      유아/아동 동반 가족
      패밀리
      2018년 5월 | 1박
      hassle”
      we waited lamost 3 hrs for our room to be ready. Upon seeing the room, it's already occupied by other people so we needed escalate our issue before they fix it. will not go to this horrible place again. water in the wave pool smells like bird poop.
      작성일: 2018년 5월 15일 화요일
      8.4
      우수
      Nicola / 필리핀
      유아/아동 동반 가족
      트윈
      2018년 5월 | 2박
      우수”
      The staff was really friendly and attentive. Problem was the facilities are so far from each other (pool from room from front desk from resto). The room I stayed in was okay, but the other rooms had older airconditioners etc..
      작성일: 2018년 5월 11일 금요일
      6.0
      Jay / 필리핀
      유아/아동 동반 가족
      디럭스
      2018년 3월 | 1박
      ok”
      more staff in front desk.
      작성일: 2018년 5월 10일 목요일
      8.0
      우수
      Ronald / 필리핀
      그룹 여행객
      프리미어
      2018년 4월 | 1박
      Great experience and quite a big room”
      Very nice staff and accommodating. Only had a problem when we were given a room that is still being occupied by someone else since we saw a bag and some stuffs inside and we have to go out immediately to avoid problems. We were provided an extended time for checkout immediately due to delay and was given another room as soon as possible. The room is big enough for four people and the bed is very comfortable. Great experience overall as well as the amenities like pool and rides. Would recommend it for groups planning for vacation.
      작성일: 2018년 5월 4일 금요일
      2.4
      paul / 호주
      커플
      2018년 4월 | 4박
      A disgrace. ”
      Just abyssmal. Pillows huge and thick... couldn't give thinner ones...asked 3 times. Bad for neck. Had to ask for room service after 2 nights. Bfast shocking... Cold crap... No cereals... Just cold noodles and rice and horrible soup. Staff unfriendly...no idea about hospitality. Dennis was good man though. He tried hard to please. Restaurant near reception was shocking food...cooks no idea in kitchen... Pizzas awful... Chicken raw one meal.. Other meal chicken skin only... Lettuce on plate old and rotting/breaking down... I have photos... And it was expensive. I think place for big groups who accept this rubbish. Sad because place could be great. No wonder no guests there.
      작성일: 2018년 5월 1일 화요일
      9.6
      최고
      Kanya / 필리핀
      유아/아동 동반 가족
      패밀리
      2018년 4월 | 1박
      We had a great time.”
      We enjoyed our stay here at Chateau Royale.
      작성일: 2018년 5월 1일 화요일
      2.0
      Noemi / 필리핀
      그룹 여행객
      프리미어
      2018년 4월 | 2박
      The most frustrating experience I have ever had!!”
      Instead of getting relaxed, we got more literally stressed out! To begin with, there was no power at the hotel. We werr sweating and we could not stay in the room because it was hot and literally dark. We were informed that power shortage happens all the time but in yet the hotel still does not have contingency plan for it. They have no generator. The secone terrible experience is that no water in the afternoon so we could use the restroom or even pee. We asked for assistance many times but they are too slow to respond. Third, there is no blower so I had to ask them to provide me one. They gave me after 2 hrs of waiting and then it burned my hair coz it is broken and fire came out!! Then the staff were all slow..The breakfast was terrible. I have been travelling but I will never forget this hotel coz it is like a nightmare for me.
      작성일: 2018년 4월 30일 월요일
      2.0
      Zabrina / 필리핀
      유아/아동 동반 가족
      패밀리
      2018년 3월 | 1박
      THE WORST HOTEL AND RESORT”
      This is the the worst hotel I have ever been. Lahat ng standard sa ibang hotel and resort wala dito. No customer service. Checkin plng 2.5 hours na. They even made mistake with my reservation, i booked 2 rooms but when I arrived, I was informed that I only booked for one room. The front desk is so slow, does not know what to do. No consideration sa mga senior citizens (no assistance provide sa 3 senior na kasama ko). The wave pool is really dirty. Restaurants inside are worthless. All in the menu are not available. Very weak almost to none wifi coverage. This is the ugliest hotel as in. Will never ever go back or recommend this hotel. Very poor.
      작성일: 2018년 4월 19일 목요일
      12345
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