허버트 사무엘 호텔 예루살렘 (Herbert Samuel Hotel Jerusalem)
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스탠다드룸 - 침대 허버트 사무엘 호텔 예루살렘 (Herbert Samuel Hotel Jerusalem)
로비 허버트 사무엘 호텔 예루살렘 (Herbert Samuel Hotel Jerusalem)
로비 허버트 사무엘 호텔 예루살렘 (Herbert Samuel Hotel Jerusalem)
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8.8
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/10
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9.5
최고
숙소 위치 평가 점수
위치 평가 - 최고 - 도심에 위치
인기 지역
  • 마하네 예후다 마켓760 m
  • 성묘 교회1.03 km
  • 정원 무덤1.06 km
  • 예루살렘 구 시가지1.44 km
  • 서쪽성벽 / 통곡의 벽1.45 km
  • 알-아크사 모스크1.64 km
  • 이스라엘 박물관1.8 km
  • 히스기야 터널1.81 km
  • 올리브 산 / 감람산2.11 km
  • 야드 바쉠4.28 km
  • 무료 Wi-Fi

    허버트 사무엘 호텔 예루살렘 (Herbert Samuel Hotel Jerusalem)

    Shamai Street 25, 시티 센터, 예루살렘, 이스라엘, 9463127 - 지도에서 보기

    현재 6명의 여행객이 이 숙소 확인 중

    늦기 전에 지금 바로 예약하세요!

    최고 | 숙소 청결 상태
    숙소 청결 상태 평점: 9.2
    최고 | 투숙객 선호도
    * 본 숙소 이용객 90% 추천 *
    우수 | 부대시설
    부대 시설 평점: 8.7
    우수 | 서비스
    서비스 평점: 8.7
    • 공항 이동 교통편 서비스

    • 예루살렘의 중심지에 위치

    • 환전

    • 무료 Wi-Fi (모든 객실)

    • 사우나

    가격 대비 만족도8.4
    도심까지의 거리0 KM
    숙소 위치 평가 점수9.5
    가장 가까운 공항벤구리온 공항 (TLV)
    공항까지의 거리38.8 km

    허버트 사무엘 호텔 예루살렘의 예약 가능한 객실

    스위트 (Suite)
    스위트 (Suite)
    ...
    • 객실 크기: 40 m²
    • 전망: 스트리트뷰
    • 킹베드 1개
    숙박 날짜 입력해 요금 확인하기
    디럭스룸 (Deluxe Room)
    디럭스룸 (Deluxe Room)
    ...
    • 객실 크기: 28 m²
    • 전망: 스트리트뷰
    • 킹베드 1개 또는 싱글베드 2개
    숙박 날짜 입력해 요금 확인하기
    슈페리어룸 (Superior Room)
    슈페리어룸 (Superior Room)
    ...
    • 객실 크기: 21 m²
    • 금연
    • 킹베드 1개
    숙박 날짜 입력해 요금 확인하기
    스탠다드룸 (Standard Room)
    스탠다드룸 (Standard Room)
    ...
    • 객실 크기: 18 m²
    • 금연
    • 킹베드 1개
    숙박 날짜 입력해 요금 확인하기
    디럭스룸(성인 2명 + 어린이 1명) (Deluxe Room (2 Adults + 1 Child))
    디럭스룸(성인 2명 + 어린이 1명) (Deluxe Room (2 Adults + 1 Child))
    ...
    • 객실 크기: 28 m²
    • 샤워실
    • 킹베드 1개
    숙박 날짜 입력해 요금 확인하기
    스위트룸 - 더블 침대 (Suite with Double Bed)
    스위트룸 - 더블 침대 (Suite with Double Bed)
    ...
      숙박 날짜 입력해 요금 확인하기
      Luxury Suite
      Luxury Suite
      ...
      • 샤워실
      숙박 날짜 입력해 요금 확인하기
      Room Assigned on Arrival
      Room Assigned on Arrival
      ...
      • 샤워실
      숙박 날짜 입력해 요금 확인하기
      디럭스 스위트 (Deluxe Suite)
      디럭스 스위트 (Deluxe Suite)
      ...
        숙박 날짜 입력해 요금 확인하기
        스위트 표준 (Suite Standard)
        스위트 표준 (Suite Standard)
        ...
          숙박 날짜 입력해 요금 확인하기
          숙소 순위|예루살렘1,568개 숙소와 비교
          숙소 순위 정보 모두 보기
          가격 대비 만족도 평점
          8.4/10
          위치 평점
          9.6/10
          서비스 평점
          8.7/10
          숙소 청결 상태 평점
          9.2/10
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          3회 언급됨
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          명시된 거리는 지도상의 위치를 일직선으로 측정한 거리로 실제 거리는 다를 수 있습니다.
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          허버트 사무엘 호텔 예루살렘 실제 투숙객 작성 이용후기

          종합 이용후기 점수
          8.8
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          이용후기 1540 건의 이용후기
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          숙소 청결 상태9.2
          부대시설8.7
          위치9.5
          서비스8.7
          가격 대비 만족도8.4
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          12345
          8.0
          우수
          Peter (싱가포르)
          커플/2인 여행객
          스탠다드룸
          2019년 6월 | 3박

          Great location. Great breakfast.”

          Very convenient both to the Old City and to restaurants, etc., as well as to the tram that takes you directly to the Central Bus Station, etc. Hotel is attractive if not quite contemporary. Staff is solicitous. Huge Israeli breakfast. To improve: - add weights greater than 14 KG to the gym and add some more machines - extend pool hours - pay SOME attention to the environment. We didn't even see signs about reusing towels, let alone reducing plastics - make 12 pm check out time not 11 am

          작성일: 2019년 6월 20일 목요일
          9.6
          최고
          Raymond (미국)
          커플/2인 여행객
          디럭스룸
          2019년 6월 | 4박

          Great boutique hotel ”

          The staff was awesome great location the breakfast and dinner buffet were amazing great boutique hotel. Couldn’t have been better

          작성일: 2019년 6월 21일 금요일
          9.2
          최고
          Dalia (미국)
          커플/2인 여행객
          스탠다드룸
          2018년 7월 | 1박

          Cute hotel on the middle of the city”

          The hotel is very nice and great value for your money. It is a great location with friendly and accommodating staff. We had some issues in the beginning of our short stay, that were eventually resolved and made for a very pleasant stay, but were initially frustrating. We wished we had more time to spend and will hopefully come back for a second chance! A shout out (applause) to the front desk staff and Apkar for their very accommodating and friendly attitude and remedying our issues.

          작성일: 2018년 7월 8일 일요일
          9.6
          최고
          Robyn
          유아/아동 동반 가족 여행객
          2018년 6월 | 4박

          Elegant and Comfortable”

          I was very impressed with the Herbert Samuel. The hotel is much nicer than depicted on their web site so my expectations were not very high. The hotel exudes an old world European elegance with modern amenities. The morning brunch was superb!!!! The kids loved the indoor pool and the location is great. Highly recommend!

          작성일: 2018년 6월 27일 수요일
          10.0
          최고
          Marcia (미국)
          나홀로 여행객
          스탠다드룸
          2018년 5월 | 1박

          Great location, excellent servicr”

          My daughter stayed at Herbert Samuel last year and recommended it. My friend and I were first time visitors to Jerusalem. Ideal location near Market and two must see museums, the Froebds of Zion and Hebrew music museum. Several good restaurants within a few blocks including Zuni open 24 hours. The staff at Herbert Samuel were friendly, helpful and responded promptly to amy question or request. Wonderful breakfast in open setting on top floor.

          작성일: 2018년 5월 7일 월요일
          8.4
          우수
          YEHIEL (프랑스)
          나홀로 여행객
          디럭스룸
          2018년 2월 | 4박

          Good service! Nice room.”

          The service is very good, the hotel-staff are very nice and helpful, the room are very comfortable. Some of the days I stayed the breakfast was very good and French. Just booking with Agoda was a big mistake.

          작성일: 2018년 2월 15일 목요일
          9.2
          최고
          Anna (미국)
          커플/2인 여행객
          스탠다드룸
          2017년 11월 | 4박

          Great location, fantastic staff!”

          We had an unbelievable stay at the Herbert Samuel. The staff from security, reception, manager, housekeeping,, and others were so gracious, accommodating, helpful, and truly personified 5-star service. The location is right where all the action is, walkable to the market, old city, shops, and restaurants. The pool, sauna, and breakfast view is definitely an added bonus to the well-appointmented superior room and bathroom. The only downside to the hotel is there is no parking on site and no valet service. Other than the parking, we would highly recommend this hotel to anyone traveling to Jerusalem.

          작성일: 2017년 11월 28일 화요일
          8.0
          우수
          Mark
          커플/2인 여행객
          스탠다드룸
          2017년 11월 | 5박

          Very small rooms”

          This was the second time we stayed there. The first time the room was small but acceptable. This time the room was just so tiny, with one small window. They put the safe on the window sill since there wasn't any other place to put it due to the size of the room, taking away part of the visibility of the already small window. I stayed with my wife and we had to detour around our suitcases when we wanted to walk in the room. When we complained about the size of the room, we were told that they have 4 room sizes and that our's was the standard room, even though we got a bigger (still small) room last time. The hotel has a great location, right in the center of town, walking distance to everything, but they have no parking. The staff is very attentive and wants to please aside from not dealing with the small room. Breakfast is a fully Israeli buffet breakfast and is very good. They have a nice indoor pool and fitness center. I would recommend this hotel only if you don't get the "standard" room.

          작성일: 2017년 11월 7일 화요일
          9.2
          최고
          Hadassah (캐나다)
          커플/2인 여행객
          슈페리어룸
          2017년 1월 | 1박

          Excellent location in the heart of Ben Yehuda,”

          Pros: new, beautiful, comfortable, location, extremely accommodating and attentive staff, nice facilities. Cons: subpar pillows!!! For such a nice hotel, unusually large and firm pillows! Parking is costly closer to the hotel, 4-5 blocks away it is more reasonable. But if you are staying in the neighbourhood, you don't really need a car, parking anywhere is a bigger hassle than it is worth.

          작성일: 2017년 1월 13일 금요일
          10.0
          최고
          Maxine (미국)
          커플/2인 여행객
          디럭스룸
          2016년 12월 | 5박

          Great Value for a Hotel”

          Very nice accomodations in an excellent location. Everyone on staff was very helpful. English was spoken by everyone except the housekeeper. The breakfast was decent. The amenities in the bathroom and the robes and slippers were a nice touch. We loved the shower although there was no tub. we felt it was a great value. We would highly recommend this hotel to all types of visitors. They even offered free international calls in the lobby and the wi-fi was free and easy to access.

          작성일: 2017년 1월 3일 화요일
          10.0
          최고
          Sharona (미국)
          커플/2인 여행객
          슈페리어룸
          2016년 12월 | 1박

          Excellent!!!”

          We had an amazing stay at the Herbert Samuel Hotel. The facilities were immaculate and tastefully designed. Great location, delicious breakfast spread, and the staff was extremely accommodating. We highly recommend this hotel!

          작성일: 2016년 12월 11일 일요일
          10.0
          최고
          Benjamin (미국)
          커플/2인 여행객
          슈페리어룸
          2016년 11월 | 4박

          Best Hotel In Jerusalem”

          My wife and I loved this hotel. While the rooms are a little small, they are very nice, with a comfortable bed and lots of hot water. It was very quiet and the included breakfast is to die for. 5+ starts for the Herbert Samuel

          작성일: 2016년 11월 28일 월요일
          10.0
          최고
          Alex (미국)
          커플/2인 여행객
          슈페리어룸
          2016년 6월 | 1박

          Beautful Boutique Hotel with Great Service in #1 Location”

          My wife and I spent 6 days in Jerusalem at the Herbert Samuel Hotel and had a wonderful stay. The rooms were very comfortable. The staff was extremely friendly and accommodating, and the location could not be beat. The hotel had bicycles to use free of charge, and we rode around Jerusalem by bike at all hours of the night. I highly recommend this hotel. You will not regret it!

          작성일: 2016년 7월 27일 수요일
          5.2
          david (호주)
          커플/2인 여행객
          슈페리어룸
          2018년 9월 | 4박

          disappointing and unclean”

          Even though we paid for breakfast unless you want to wait till it opens at 7am you have no choice but to leave the hotel and find a local shop open as tours usually start early. Very limited room service available and dont even bother on religious holidays as no one is available. We had the last persons empty shampoo and soap left in the shower, obviously not cleaned and a dead bug in the bathroom on the floor for the whole 5 days, so obviously vacuuming was not an option. We are pretty sure we had bed bugs as we both got multiple bites on our legs and body and ended up sleeping on towels on top of the sheet which helped stop the bites.

          작성일: 2018년 10월 19일 금요일
          8.8
          우수
          Rachel
          출장 여행객
          스탠다드룸
          2018년 1월 | 2박

          우수”

          Hotel Staff very happy to help.

          작성일: 2018년 1월 9일 화요일
          10.0
          최고
          Moran (이스라엘)
          커플/2인 여행객
          스탠다드룸
          2019년 1월 | 1박

          최고”

          Great service, breakfast is amazing, clean and perfect location

          작성일: 2019년 1월 8일 화요일
          8.0
          우수
          martha (미국)
          커플/2인 여행객
          스탠다드룸
          2018년 11월 | 1박

          매우 좋음”

          We will return. The staff was great and there were no disappointments. Room was clean and there were all the amenities you wd want.

          작성일: 2018년 11월 27일 화요일
          6.4
          양호
          Samuel
          커플/2인 여행객
          디럭스룸
          2018년 7월 | 1박

          Beautiful hotel. Very unprofessional staff”

          The hotel and location were amazing!! The staff at the hotel are mostly nasty people, as you walk around staff members keep coming over to you asking if you're staying at the hotel, most of them have attitude issues when talking to them (with the exception of one frond desk staff member Sami who was very helpful). The staff working at the bar have no clue how to prepare cocktails that are on the menu. Every where you walk in the hotel the staff members are looking you up and down... Other than the actual quality of the hotel, the atmosphere isn't enjoyable...

          작성일: 2018년 7월 10일 화요일
          7.2
          좋음
          Fabienne (프랑스)
          청소년 동반 가족 여행객
          슈페리어룸
          2018년 4월 | 2박

          Service déplorable”

          Chambre réservée et payée d'avance pour 2 nuit ... L'hotel avait surbooké les chambres et sans la moindre excuse nous a déplacé dans un hotel à proximité. L'autre hotel était très correct et très proches mais avec des chambres beaucoup plus petites. Nous avons perdu énormément de temps à discuter, changer d'hotel, etc... Surtout que nous voyagions avec une personne très âgées (88 ans) et très fatiguée. Le lendemain, nous voulions rester dans l' hotel de substitution pour ne pas avoir encore une fois à refaire-défaire les valises et perdre du temps à déménager, d'autant plus que nous avions rendez-vous pour visiter la ville, mais le personnel du Herbert Samuel a refusé, sans un mot d'excuse et avec une attitude particulièrement désagréable. L'hotel est très agréable, mais l'accueil et la gestion des problèmes sont à revoir. Ils ont réellement rendu notre séjour à Jérusalem très compliqué en bousculant tout notre agenda.

          작성일: 2018년 5월 7일 월요일
          6.4
          양호
          Andrea (오스트리아)
          커플/2인 여행객
          슈페리어룸
          2018년 4월 | 1박

          Noisy”

          If you are a light sleeper avoid this hotel. Our small room was facing busy Jaffa Street and we could hear everything through the windows including the loud music. Breakfast was ok, compared to other hotels not very good. Lifeguard at the pool was constantly talking loud on the phone for over one hour. It wasn't possible to relax there. He just didn't care about guests.

          작성일: 2018년 5월 1일 화요일
          12345

          허버트 사무엘 호텔 예루살렘 실제 투숙객 작성 이용후기

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          이용후기 - Agoda (173)이용후기 - Booking.com (1367)
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          12345
          8.0
          우수
          Peter (싱가포르)
          커플/2인 여행객
          스탠다드룸
          2019년 6월 | 3박

          Great location. Great breakfast.”

          Very convenient both to the Old City and to restaurants, etc., as well as to the tram that takes you directly to the Central Bus Station, etc. Hotel is attractive if not quite contemporary. Staff is solicitous. Huge Israeli breakfast. To improve: - add weights greater than 14 KG to the gym and add some more machines - extend pool hours - pay SOME attention to the environment. We didn't even see signs about reusing towels, let alone reducing plastics - make 12 pm check out time not 11 am

          작성일: 2019년 6월 20일 목요일
          9.6
          최고
          Raymond (미국)
          커플/2인 여행객
          디럭스룸
          2019년 6월 | 4박

          Great boutique hotel ”

          The staff was awesome great location the breakfast and dinner buffet were amazing great boutique hotel. Couldn’t have been better

          작성일: 2019년 6월 21일 금요일
          9.2
          최고
          Dalia (미국)
          커플/2인 여행객
          스탠다드룸
          2018년 7월 | 1박

          Cute hotel on the middle of the city”

          The hotel is very nice and great value for your money. It is a great location with friendly and accommodating staff. We had some issues in the beginning of our short stay, that were eventually resolved and made for a very pleasant stay, but were initially frustrating. We wished we had more time to spend and will hopefully come back for a second chance! A shout out (applause) to the front desk staff and Apkar for their very accommodating and friendly attitude and remedying our issues.

          작성일: 2018년 7월 8일 일요일
          9.6
          최고
          Robyn
          유아/아동 동반 가족 여행객
          2018년 6월 | 4박

          Elegant and Comfortable”

          I was very impressed with the Herbert Samuel. The hotel is much nicer than depicted on their web site so my expectations were not very high. The hotel exudes an old world European elegance with modern amenities. The morning brunch was superb!!!! The kids loved the indoor pool and the location is great. Highly recommend!

          작성일: 2018년 6월 27일 수요일
          10.0
          최고
          Marcia (미국)
          나홀로 여행객
          스탠다드룸
          2018년 5월 | 1박

          Great location, excellent servicr”

          My daughter stayed at Herbert Samuel last year and recommended it. My friend and I were first time visitors to Jerusalem. Ideal location near Market and two must see museums, the Froebds of Zion and Hebrew music museum. Several good restaurants within a few blocks including Zuni open 24 hours. The staff at Herbert Samuel were friendly, helpful and responded promptly to amy question or request. Wonderful breakfast in open setting on top floor.

          작성일: 2018년 5월 7일 월요일
          8.4
          우수
          YEHIEL (프랑스)
          나홀로 여행객
          디럭스룸
          2018년 2월 | 4박

          Good service! Nice room.”

          The service is very good, the hotel-staff are very nice and helpful, the room are very comfortable. Some of the days I stayed the breakfast was very good and French. Just booking with Agoda was a big mistake.

          작성일: 2018년 2월 15일 목요일
          9.2
          최고
          Anna (미국)
          커플/2인 여행객
          스탠다드룸
          2017년 11월 | 4박

          Great location, fantastic staff!”

          We had an unbelievable stay at the Herbert Samuel. The staff from security, reception, manager, housekeeping,, and others were so gracious, accommodating, helpful, and truly personified 5-star service. The location is right where all the action is, walkable to the market, old city, shops, and restaurants. The pool, sauna, and breakfast view is definitely an added bonus to the well-appointmented superior room and bathroom. The only downside to the hotel is there is no parking on site and no valet service. Other than the parking, we would highly recommend this hotel to anyone traveling to Jerusalem.

          작성일: 2017년 11월 28일 화요일
          8.0
          우수
          Mark
          커플/2인 여행객
          스탠다드룸
          2017년 11월 | 5박

          Very small rooms”

          This was the second time we stayed there. The first time the room was small but acceptable. This time the room was just so tiny, with one small window. They put the safe on the window sill since there wasn't any other place to put it due to the size of the room, taking away part of the visibility of the already small window. I stayed with my wife and we had to detour around our suitcases when we wanted to walk in the room. When we complained about the size of the room, we were told that they have 4 room sizes and that our's was the standard room, even though we got a bigger (still small) room last time. The hotel has a great location, right in the center of town, walking distance to everything, but they have no parking. The staff is very attentive and wants to please aside from not dealing with the small room. Breakfast is a fully Israeli buffet breakfast and is very good. They have a nice indoor pool and fitness center. I would recommend this hotel only if you don't get the "standard" room.

          작성일: 2017년 11월 7일 화요일
          9.2
          최고
          Hadassah (캐나다)
          커플/2인 여행객
          슈페리어룸
          2017년 1월 | 1박

          Excellent location in the heart of Ben Yehuda,”

          Pros: new, beautiful, comfortable, location, extremely accommodating and attentive staff, nice facilities. Cons: subpar pillows!!! For such a nice hotel, unusually large and firm pillows! Parking is costly closer to the hotel, 4-5 blocks away it is more reasonable. But if you are staying in the neighbourhood, you don't really need a car, parking anywhere is a bigger hassle than it is worth.

          작성일: 2017년 1월 13일 금요일
          10.0
          최고
          Maxine (미국)
          커플/2인 여행객
          디럭스룸
          2016년 12월 | 5박

          Great Value for a Hotel”

          Very nice accomodations in an excellent location. Everyone on staff was very helpful. English was spoken by everyone except the housekeeper. The breakfast was decent. The amenities in the bathroom and the robes and slippers were a nice touch. We loved the shower although there was no tub. we felt it was a great value. We would highly recommend this hotel to all types of visitors. They even offered free international calls in the lobby and the wi-fi was free and easy to access.

          작성일: 2017년 1월 3일 화요일
          10.0
          최고
          Sharona (미국)
          커플/2인 여행객
          슈페리어룸
          2016년 12월 | 1박

          Excellent!!!”

          We had an amazing stay at the Herbert Samuel Hotel. The facilities were immaculate and tastefully designed. Great location, delicious breakfast spread, and the staff was extremely accommodating. We highly recommend this hotel!

          작성일: 2016년 12월 11일 일요일
          10.0
          최고
          Benjamin (미국)
          커플/2인 여행객
          슈페리어룸
          2016년 11월 | 4박

          Best Hotel In Jerusalem”

          My wife and I loved this hotel. While the rooms are a little small, they are very nice, with a comfortable bed and lots of hot water. It was very quiet and the included breakfast is to die for. 5+ starts for the Herbert Samuel

          작성일: 2016년 11월 28일 월요일
          10.0
          최고
          Alex (미국)
          커플/2인 여행객
          슈페리어룸
          2016년 6월 | 1박

          Beautful Boutique Hotel with Great Service in #1 Location”

          My wife and I spent 6 days in Jerusalem at the Herbert Samuel Hotel and had a wonderful stay. The rooms were very comfortable. The staff was extremely friendly and accommodating, and the location could not be beat. The hotel had bicycles to use free of charge, and we rode around Jerusalem by bike at all hours of the night. I highly recommend this hotel. You will not regret it!

          작성일: 2016년 7월 27일 수요일
          5.2
          david (호주)
          커플/2인 여행객
          슈페리어룸
          2018년 9월 | 4박

          disappointing and unclean”

          Even though we paid for breakfast unless you want to wait till it opens at 7am you have no choice but to leave the hotel and find a local shop open as tours usually start early. Very limited room service available and dont even bother on religious holidays as no one is available. We had the last persons empty shampoo and soap left in the shower, obviously not cleaned and a dead bug in the bathroom on the floor for the whole 5 days, so obviously vacuuming was not an option. We are pretty sure we had bed bugs as we both got multiple bites on our legs and body and ended up sleeping on towels on top of the sheet which helped stop the bites.

          작성일: 2018년 10월 19일 금요일
          8.8
          우수
          Rachel
          출장 여행객
          스탠다드룸
          2018년 1월 | 2박

          우수”

          Hotel Staff very happy to help.

          작성일: 2018년 1월 9일 화요일
          10.0
          최고
          Moran (이스라엘)
          커플/2인 여행객
          스탠다드룸
          2019년 1월 | 1박

          최고”

          Great service, breakfast is amazing, clean and perfect location

          작성일: 2019년 1월 8일 화요일
          8.0
          우수
          martha (미국)
          커플/2인 여행객
          스탠다드룸
          2018년 11월 | 1박

          매우 좋음”

          We will return. The staff was great and there were no disappointments. Room was clean and there were all the amenities you wd want.

          작성일: 2018년 11월 27일 화요일
          6.4
          양호
          Samuel
          커플/2인 여행객
          디럭스룸
          2018년 7월 | 1박

          Beautiful hotel. Very unprofessional staff”

          The hotel and location were amazing!! The staff at the hotel are mostly nasty people, as you walk around staff members keep coming over to you asking if you're staying at the hotel, most of them have attitude issues when talking to them (with the exception of one frond desk staff member Sami who was very helpful). The staff working at the bar have no clue how to prepare cocktails that are on the menu. Every where you walk in the hotel the staff members are looking you up and down... Other than the actual quality of the hotel, the atmosphere isn't enjoyable...

          작성일: 2018년 7월 10일 화요일
          7.2
          좋음
          Fabienne (프랑스)
          청소년 동반 가족 여행객
          슈페리어룸
          2018년 4월 | 2박

          Service déplorable”

          Chambre réservée et payée d'avance pour 2 nuit ... L'hotel avait surbooké les chambres et sans la moindre excuse nous a déplacé dans un hotel à proximité. L'autre hotel était très correct et très proches mais avec des chambres beaucoup plus petites. Nous avons perdu énormément de temps à discuter, changer d'hotel, etc... Surtout que nous voyagions avec une personne très âgées (88 ans) et très fatiguée. Le lendemain, nous voulions rester dans l' hotel de substitution pour ne pas avoir encore une fois à refaire-défaire les valises et perdre du temps à déménager, d'autant plus que nous avions rendez-vous pour visiter la ville, mais le personnel du Herbert Samuel a refusé, sans un mot d'excuse et avec une attitude particulièrement désagréable. L'hotel est très agréable, mais l'accueil et la gestion des problèmes sont à revoir. Ils ont réellement rendu notre séjour à Jérusalem très compliqué en bousculant tout notre agenda.

          작성일: 2018년 5월 7일 월요일
          6.4
          양호
          Andrea (오스트리아)
          커플/2인 여행객
          슈페리어룸
          2018년 4월 | 1박

          Noisy”

          If you are a light sleeper avoid this hotel. Our small room was facing busy Jaffa Street and we could hear everything through the windows including the loud music. Breakfast was ok, compared to other hotels not very good. Lifeguard at the pool was constantly talking loud on the phone for over one hour. It wasn't possible to relax there. He just didn't care about guests.

          작성일: 2018년 5월 1일 화요일
          12345
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