호텔 수프림 헤리티지 (Hotel Supreme Heritage)
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8.0
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7.1
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8.6
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    이용후기 - Agoda (67)
    숙소 청결 상태7.2
    부대시설5.8
    위치8.0
    객실의 안락함 및 쾌적성8.6
    서비스6.7
    가격 대비 만족도7.4
    실제 이용 투숙객 작성 / 제공: Agoda
    《이용후기 맞춤 검색》
    객실 종류
    슈페리어룸
    럭셔리룸
    [100% 실제 이용후기 42건 보기 중]
    123
    9.6
    최고
    Mythra / 인도
    출장 및 비즈니스
    슈페리어룸
    2018년 7월 | 1박
    Good stay. Breakfast is simple and good ”
    Except for window cushions which are not clean. Rest all is good
    작성일: 2018년 7월 5일 목요일
    8.0
    우수
    Jose / 인도
    출장 및 비즈니스
    슈페리어룸
    2018년 6월 | 2박
    Good stay for business hotel”
    We can stay for business trip and location is also good
    작성일: 2018년 7월 4일 수요일
    10.0
    최고
    Mr.Nitin / 인도
    커플
    슈페리어룸
    2018년 6월 | 2박
    최고”
    Really Nice Hotel.
    작성일: 2018년 6월 11일 월요일
    6.0
    MAHENDER / 인도
    출장 및 비즈니스
    슈페리어룸
    2018년 4월 | 1박
    Pathetic Room Service & Helpless Receptionist..!!!!@@@”
    Very Poor Room Service. Never understand how such people were recruited by Hotels.
    작성일: 2018년 5월 16일 수요일
    5.6
    SIDDHARTH / 인도
    출장 및 비즈니스
    슈페리어룸
    2018년 4월 | 1박
    Internet service was poor & not available”
    In stay informed hotel management about no connectivity on wifi or internet , but they didn't resolved during stay . rest all was good. Breakfast was nice . Cleanliness need to be improved .
    작성일: 2018년 4월 19일 목요일
    4.4
    Amish / 인도
    커플
    슈페리어룸
    2018년 4월 | 1박
    무난함”
    If you going to meet friends and relatives in Pune, pls do not stay here. Incase someone wants to come and visit you they do not allow any visitors in your room. We had gone for a wedding someone wanted to come and quickly change, it was disallowed. Incase you are single this is definitely not the place to stay either.
    작성일: 2018년 4월 17일 화요일
    8.8
    우수
    Sandeep / 인도
    유아/아동 동반 가족
    슈페리어룸
    2018년 4월 | 1박
    Stayed here for 2 nights with family on my tour to Ashtavinayak ”
    Overall experience was good but will suggest some improvement in room service. Location is good surrounded with malls & resturant Price is good - Value for money Food is also good & reasonable Should improve on slow room service, Centrailsed AC system with maintainance team who could not help us to get A/C tempreture below 23-24, boaring & tired looking reception staff. Would like to mention specifically abt one staff "Akshay" who was quick and happy to help guest.
    작성일: 2018년 4월 17일 화요일
    3.2
    KIRTI / 인도
    출장 및 비즈니스
    슈페리어룸
    2018년 4월 | 1박
    dISSATISFACTION WITH BILLING AND AMENITIES”
    We have a group from Nagpur for Survey / Inspection and Audit at Pune for 8-10 days Team Include Senior Survey Officer four Chartred Accountants Two Journalist Booked at Supreme Heritage Hotel, Kalyani nagar, Pune 5th April 2018 to till date (i.e. 12th April) 5th 3 person 2 rooms 6th 6 person 3 rooms 7th 8 person 3 rooms 8th 8 person 3 rooms 9th 5 person 3 rooms 10th 3 person 2 rooms 11th 3 person 2 rooms 12th 3 person 2 rooms Now it is difficult to continue here as 1) We booked hotel with break Fast (BF) but hotel staff charged it everuday on 11th April they show us bill of around Rs 7000/- where our member wether taking BF or not we never count as presumption include in fare. Even some taking just tea or some taking single slice of bread they charged @190/- + GST where it include in fare I attached herewith sample voucher for your reference. Staff not informed same to anu body may inform to any of our sub-staff for charges
    작성일: 2018년 4월 17일 화요일
    3.2
    KIRTI / 인도
    출장 및 비즈니스
    슈페리어룸
    2018년 4월 | 1박
    Cheat in billing with hidden cost and unfair amenities not given no wifi ”
    Dear Sir, We have a group from Nagpur for Survey / Inspection and Audit at Pune for 8-10 days Team Include Senior Survey Officer four Chartred Accountants Two Journalist Booked at Supreme Heritage Hotel, Kalyani nagar, Pune 5th April 2018 to . 13th April 5th 3 person 2 rooms 6th 6 person 3 rooms 7th 8 person 3 rooms 8th  8 person 3 rooms 9th  5 person 3 rooms 10th  3 person 2 rooms 11th    3 person 2 rooms 12th     3 person 2 rooms Now it is difficult to continue here as 1) We booked hotel with break Fast (BF) but hotel staff charged it everuday      on 11th April they show us bill of around Rs 7000/-  where our member wether         taking BF or not we never count as presumption include in fare.       Even some taking just tea or some taking single slice of bread they charged          @190/- + GST where it include in fare I attached herewith sample voucher         for your reference. Staff not informed same to anu body may inform to any of         our sub-staff rega
    작성일: 2018년 4월 15일 일요일
    3.2
    KIRTI / 인도
    그룹 여행객
    슈페리어룸
    2018년 4월 | 2박
    Hidden cost and no value for money”
    We were 8 occupants since 5th till now booked 3-4 rooms Booked with breakfast option They charged for BF extra without conveying 190/- per head per day costing around Rs 7000 now where some never took BF or took a slice of bread or tea only and they charged without conveying anything We book for one member o 6th April with commitment of early check in with record keeping of call record and sms as well but staff not behave proper with guest and charge extra for early Check in even than awaiting them for 2 hours Also there was free WiFi commitment but no wifi for 1st 4 days also power failure frequently but no deduction for this as they charge for early check in Also break fast is disgusting
    작성일: 2018년 4월 12일 목요일
    4.4
    KIRTI / 인도
    그룹 여행객
    슈페리어룸
    2018년 4월 | 1박
    Hidden cost”
    We continue booking since 5th to 11 th Do it module 8 person at Supreme Heritage with breakfast option but now we saw breakfast charges around Rs 7000/- where as even any one took a tea or a slice of bread Will charge 200+ It is suppose hiding cost. Even wifi was committed but not working for 4 days further power failure many times but no deduction I charges Also one booking on 6 th April early check in was committed where we had call record and sms but denied by hotel staff and charge early check in charges without breakfast and even 2 hours waiting to guests When charges are devoting than why waiting why breakfast not include All are disgusting where we already paid more than 60K for this trip we are on survey include all CA and journalist in the team No GST bill is give yet
    작성일: 2018년 4월 11일 수요일
    8.0
    우수
    BRIAN / 아랍에미리트
    청소년 동반 가족
    슈페리어룸
    2018년 3월 | 4박
    매우 좋음”
    Pros - value for money Pros - decent restrooms Pros - close proximity to major locations Pros - very friendly staff n security guards Cons - no fridge in any of the rooms Cons - very dim lights in the rooms at night
    작성일: 2018년 3월 15일 목요일
    8.8
    우수
    BRIAN / 아랍에미리트
    청소년 동반 가족
    슈페리어룸
    2018년 3월 | 6박
    The staff was very cooperative & friendly ... specially the security guards on duty... ”
    . specially the security guards on duty... Their greetings with a smile .... just gives a simply better feeling.
    작성일: 2018년 3월 7일 수요일
    6.0
    Pushkar / 미국
    커플
    슈페리어룸
    2018년 2월 | 1박
    보통”
    Good hotel if you just want to use room and not there extra service such as food, laundry etc..
    작성일: 2018년 2월 24일 토요일
    2.0
    Manoj / 인도
    커플
    럭셔리룸
    2018년 2월 | 1박
    Don’t ever stay in this hotel ”
    Very very bad service for food,it took 1 hr 30 mins for food..Tandori chicken was burnt and no mutton available.Staff is very very unprofessional.
    작성일: 2018년 2월 15일 목요일
    8.0
    우수
    ROMIL / 인도
    개인 여행자
    슈페리어룸
    2018년 1월 | 2박
    good place”
    value for money
    작성일: 2018년 2월 7일 수요일
    10.0
    최고
    Shreya / 인도
    출장 및 비즈니스
    슈페리어룸
    2018년 1월 | 3박
    happy with round the clock food service ”
    I had booked this for my offic staff for audit in vimaam Nagar. they wer happy with round the clock in room food service. thank u for the same.
    작성일: 2018년 2월 4일 일요일
    8.4
    우수
    Shreya / 인도
    출장 및 비즈니스
    슈페리어룸
    2018년 1월 | 1박
    dinner service to be speedened”
    I am regular visitor to Pune since December 2017. this hotel has been good in terms of end minute booking. its located away independently away frm other competitive hotels. I was with my team of other 7 colleagues for business stay. we tried dinner service in their restaurant. food was v.good. but only disappointment was it took too long to be served for dinner. our patience was tested. but food quality n taste reimbursed our wait. thank u for good food.
    작성일: 2018년 2월 4일 일요일
    10.0
    최고
    Shreya / 인도
    출장 및 비즈니스
    슈페리어룸
    2018년 1월 | 2박
    value for money”
    can breakfast be improved? fruits were stale. had to direct staff to get it replaced. also bread was rotten. but except this hotel n stay is all good.
    작성일: 2018년 2월 4일 일요일
    3.2
    BHAGYODAYA / 인도
    유아/아동 동반 가족
    슈페리어룸
    2018년 1월 | 1박
    Bad Serivce”
    Dear Sir, This is regarding stay of our valuable guest Mr. Pawan Sharma in your Hotel, details of which are given in the Booking Confirmation & e-Ticket Receipt attached herewith for your reference. Having said that, I would like to bring to your notice that the stay of our Guest in your Hotel was very disappointing and definitely not at par with the kind of expectations I had. Hence, I found it inevitable to write to you. During his stay he was to be given 2 rooms, however at the time of checking-in 2nd room was not given assuring that the same would be given shortly. In spite of assurances 2nd room was not allotted till evening because of which he had to undergo severe inconvenience. 2nd room was given only after 7.30 PM. Moreover, the room service personnel did not turn up for the daily chores & orders taken were delayed forcing our Guest to continuously follow-up. Room service came only after several calls. Such an inconvenience is disrespectful and demeaning for a Guest in
    작성일: 2018년 1월 29일 월요일
    123
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