카르마 로트네스트 (Karma Rottnest)
카르마 로트네스트 (Karma Rottnest)
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해변 카르마 로트네스트 (Karma Rottnest)
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숙소 위치 확인 카르마 로트네스트 (Karma Rottnest)
숙소 위치 확인
우수
위치 평가
8.9
사진 보기(총 28개) 카르마 로트네스트 (Karma Rottnest)
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가격 대비 만족도5.6
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      이용후기 - Agoda (302)이용후기 - Booking.com (825)
      숙소 청결 상태6.6
      부대시설6.7
      위치8.9
      객실의 안락함 및 쾌적성6.7
      서비스7.7
      가격 대비 만족도5.6
      실제 이용 투숙객 작성 / 제공: Agoda
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      12345
      6.0
      Boreum / 대한민국
      커플
      스탠다드 더블
      2018년 1월 | 1박
      nice trip”
      comportable spot
      작성일: 2018년 1월 29일 월요일
      Dear Boreum, Many thanks for taking the time to share your recent visit. We do hope to welcome you back. Kind Regards Management
      답변일: 2018년 2월 3일 토요일
      카르마 로트네스트
      7.2
      좋음
      bokeum / 대한민국
      개인 여행자
      2017년 11월 | 1박
      좋음”
      섬에 몇 안되는 숙소에요. 생각보다 비싸지만 섬 안에 묵을수 있어 좋아요. 호텔이지만 생각만큼 깨끗하진 않아요. 호텔 직원들은 친절해요. 조식도 종류는 많지 않지만 음식이 신선해요
      작성일: 2017년 11월 30일 목요일
      こんにちは 私たちとあなたの最近の訪問を共有するための多くの感謝。 私達は私達のチームがあなたを助け、食糧が楽しまれたこと幸せである。
      답변일: 2018년 2월 3일 토요일
      카르마 로트네스트
      8.8
      우수
      MIYOUNG / 대한민국
      커플
      2016년 8월 | 1박
      조식이 맛있어요^^”
      섬이라 그런지 가격은 비싼 편인 것 같아요! 호텔이라고 하기엔 시설이 별로였어요! 그래도 직원분들은 굉장히 친절하시고, 위치도 페리 선착장이라 가까워서 좋았어요! 여기 레스토랑도 맛있고, 같은 곳에서 조식도 제공하는데 조식도 맛있었어요!!
      작성일: 2016년 8월 10일 수요일
      6.0
      Yongsik / 대한민국
      커플
      2015년 1월 | 1박
      위치 최고, 조식 최고, 시설 낙후”
      조식, 가장 핫 한 위치, 셔틀 버스 노선 시작 위치
      전반적으로 좋은 위치에 있고, 셔틀 버스 이용 등에 편리함. 숙박비는 낙후된 시설에 비하면 많이 비싼 편이나, 호주 물가를 감안하면 감당할 수 있는 수준. 방에 구석구석 거미줄이 쳐있고, 아침에 일어나 보니 쿼카가 들어와 과자 봉지를 물어 뜯어 놨음.
      작성일: 2015년 2월 6일 금요일
      9.7
      최고
      jong / 대한민국
      그룹 여행객
      스탠다드 더블
      2013년 1월 | 1박
      모든 것이 마음에 들었던 호텔”
      좋은 풍경
      로트네스트 섬 이라는 위치상의 이점이 있기 때문에 어디에서 숙박을 하던 좋은 추억을 만들수 있을 것 입니다. 그리고 호텔이라고 하긴 좀 그렇지만 그래도 깔금하고 조용해서 몸과 마음을 재충전하기 좋습니다. 그리고 저녁에 호텔 레스토랑을 이용하시면 좋은 추억을 만들수 있을 것 입니다.
      작성일: 2013년 2월 6일 수요일
      6.3
      양호
      sujin / 호주
      커플
      2012년 9월 | 1박
      선택권이 없는 로트네스 아일랜드 섬.”
      타 호텔/숙소에 비해 저렴한 가격
      로트네스 섬에 숙박시설이 몇 곳 없고, 시간이 촉박하였기때문에 더더욱 방을 구하기가 어려웠는데 다행이 Lodge 라도 있어서 숙박을 할 수 있었습니다. 시설에 비해 돈을 많이 들여 아까운 마음도 있었지만, 친구들 이야기로는 여럿이서 가서 비용을 쉐어하면 꽤 저렴하게 이용할 수 있다고 하더라구요. 굉장히 생각보다 "보통"이었습니다. 방도 어둡고 좁고 시설도 그닥. 하지만 호텔이 아니니까요. 조식은 부페식이였는데 Pretty Good
      작성일: 2012년 11월 2일 금요일
      7.6
      매우 좋음
      Amber / 호주
      커플
      Premium Lake View
      2018년 7월 | 3박
      Great views”
      Lovely sunset views over the salt lakes. Staff were relaxed and friendly. A lot of renovation works going on over winter. Furniture and decorations a bit tired, but you don't go to Rotto for fancy furniture.
      작성일: 2018년 7월 27일 금요일
      Hi Amber; Thank you for your recent review of your stay with us here at Karma Rottnest.Im pleased to hear that you enjoyed your stay. Regards Management
      답변일: 2018년 8월 6일 월요일
      카르마 로트네스트
      9.6
      최고
      Joanna / 호주
      유아/아동 동반 가족
      스탠다드 더블
      2018년 7월 | 2박
      Great place to spend a few nights”
      Offered great value for money during the July school holidays. Excellent location. Clean rooms & friendly staff.
      작성일: 2018년 7월 17일 화요일
      Hi Joanna, Thank you so much for the lovely review. We're glad you enjoyed your stay and can't wait to welcome you back. Will Weaver - Front Office Manager
      답변일: 2018년 8월 7일 화요일
      카르마 로트네스트
      5.2
      BERARDINA / 호주
      커플
      Premium Lake View
      2018년 6월 | 3박
      Disappointing ”
      2nd time stay. Nothings changed. Cooked Breakfast was cold and disappointing. we asked if we could have fried eggs instead we were told no variation were allowed. Lakeside room views and kingsize bed were magical. The mouse that woke us everynight and their droppings under furniture was not.
      작성일: 2018년 6월 8일 금요일
      Hi Berardina, I am disappointed to read that you didn't have the greatest breakfast as our breakfast offering is something we pride ourselves on. If you can give me a bit more information about breakfast I will follow up with the food and beverage department? Regarding the mouse, Rottnest Island is an A class reserve so we are limited in what poisons/traps we can use to deal with furry non-quokka friends. Did you alert staff regarding the mouse so we could catch him and check for entry points? We have recently begun using ultrasonic mouse deterrents and indications are that they are effective so if we do have the opportunity to welcome you back again I'm sure you'll be minus a house guest and up a hot breakfast. Feel free to contact me directly if you want to discuss further. Will Weaver - Front Office Manager
      Show more
      카르마 로트네스트
      7.2
      좋음
      Darren / 호주
      유아/아동 동반 가족
      디럭스룸
      2018년 4월 | 2박
      Short break ”
      It was well located on the Island right in the town centre and was quirky and had nice facilities and a good breakfast. However, for the money I paid per night I cannot say that it could in anyway be classed as value for money and not something I will do very often at those prices.
      작성일: 2018년 5월 1일 화요일
      Hi Darren, thanks for the feedback. Glad you enjoyed our facilities in the quirky island style of the hotel, also thrilled you enjoyed breakfast as this is something we pride ourselves on. I appreciate that our rates are somewhat higher than you might experience at a comparable property on the mainland and we do our best to remain competitive and offer a value for money experience however being located on an island offshore where everything needs to be shipped in or done on site it does mean our price point is slightly higher than an on-shore hotel. Will Weaver - Front Office Manager
      답변일: 2018년 8월 8일 수요일
      카르마 로트네스트
      4.4
      Matthew / 호주
      청소년 동반 가족
      2018년 4월 | 1박
      Unfortunately the worst accommodation we’ve ever stayed in.”
      We thought we would stay overnight at Rottnest Karma resort, instead of catching the early morning ferry over for the Anzac Day service. $270 p/n for an unclean, unsafe room. There seriously should be a warning about the low standard of the quod rooms. Broken window, cracked power points and a bathroom that smelt like raw sewerage. I wished that we had booking a camp site for $38, at least the amenities were clean there.
      작성일: 2018년 4월 25일 수요일
      Hi Matthew, can you provide some more information regarding what about the room you found unclean and unsafe so I can look into this for you? We know the quod rooms were beginning to show their age (170+ years) and have recently handed the entire quod complex back to the Rottnest Island Authority so it can be converted back into a museum and interpretive centre but still nothing in the room should have been dangerous, we would never want any of guests to injur themselves. Do contact me directly to shed some more light on the matter. Will Weaver - Front Office Manager
      답변일: 2018년 8월 8일 수요일
      카르마 로트네스트
      8.0
      우수
      Robert / 호주
      커플
      스탠다드 더블
      2018년 3월 | 2박
      A tired place”
      The resort is suffering from tiredness. I made a mistake by staying there as i could have stayed with friends in a fabulous cottage at a much cheaper rate. At $260 a night , the room was small and paint on the walls was peeling while the walls were disintegrating. The restuarant was excellent and service was always good. Breakfast, however, was mediocre mainly because all of the fruit was of inferior quality. I think the buyer was purchasing on the cheap and pocketing the rest. The fruit was unedible and a disgrace. Outdoor furniture was visually disgraceful too. I will know better next time not to stay there but without competition it may not be possible.
      작성일: 2018년 3월 29일 목요일
      Hi Robert, I appreciate that you still have us 8/10 despite the peeling paint and plaster work. We do our best to keep on top of the maintenance but as our home here on Rottnest is coming up for its 200th birthday it can sometimes be a challenge. We've just had the roof replaced and are always touching up the plaster and paint wherever it needs to be done, did you bring your maintenance concerns to the attention of hotel staff so we could find you another room? Regarding the quality of the fruit, Rottnest is an island and the island and we do not receive daily shipments of fresh produce as you do on the mainland so unfortunately produce here is never going to be quite as shiny and perfect as you might find in your local supermarket. While I appreciate you may have found this disappointing I would say that suggesting staff at our hotel are engaging in unscrupulous or borderline criminal behaviour on a public forum is not appropriate. Will Weaver - Front Office Manager
      Show more
      카르마 로트네스트
      4.4
      Charley / 호주
      그룹 여행객
      2018년 3월 | 1박
      무난함”
      Not good value for money at all. I expected an older building as have stayed in Rottnest before but the room itself was really disgusting and not clean at all. There were cobwebs and dead bugs attached to my pillow on the top bunk, clearly hadn't been properly cleaned in a long time.
      작성일: 2018년 3월 26일 월요일
      Hi Charly, thank you for your feedback. I was saddened to read this feedback. Did you alert hotel staff at the time? Please do contact me directly if you want to discuss further. Will Weaver - Front Office Manager
      답변일: 2018년 8월 8일 수요일
      카르마 로트네스트
      4.8
      Leeanne / 호주
      유아/아동 동반 가족
      2018년 1월 | 4박
      Trouble in Paradise”
      Appalled by Rottnest Karma Resort. Arrived to have food and drink under the bed, asked for it to be cleaned and saw the cleaners dragging a mop across the cement path outside and then come inside to mop???? My daughter had a purse with money in it that disappeared, but apparently the staff would never take it, so I guess the fairies did! The next day an expensive child's surf hat went missing from the room, to be told again, no staff could do this, it is coincidental and obviously we are careless - No maybe staff are not so honest! Not even a real apology from management in regards to any of this, at least we should have been offered a breakfast or meal for the unclean room and the stress!!
      작성일: 2018년 3월 10일 토요일
      Hi Leeanne, I'm disappointed to read that you had a less than stellar experience. Did you advise management of the behaviour that you witnessed so we could address it with our staff? Regarding the comments alluding to criminal behaviour, whilst I understand that things can and do go missing, I would say that without proof of the items being taken by our staff, making comments alleging that members of our team have engaged in criminal activity on a public forum is probably not appropriate. Will Weaver - Front Office Manager
      답변일: 2018년 8월 8일 수요일
      카르마 로트네스트
      5.6
      Sally / 인도네시아
      개인 여행자
      스탠다드 더블
      2018년 2월 | 1박
      Cockroaches and dirty floor”
      Karma is ridiculously overpriced, not good value for money. The floor was very dirty and the bathroom was running with cockroaches at night. Most of the staff were very good except for the guy who checked me in. He spoke to me as though I was a child. It was demeaning and not something I am used to experiencing.. Rottnest Island itself is magical and definitely worth the trip. Next time I’ll book earlier so I have options of accommodation.
      작성일: 2018년 2월 23일 금요일
      Hi Sally, I am deeply disappointed to see that we didn't meet your expectations. Please do contact me directly if you would like to discuss any of the topics you raised further. Will - Front Office Manager
      답변일: 2018년 8월 8일 수요일
      카르마 로트네스트
      6.4
      양호
      James / 호주
      커플
      Premium Lake View
      2018년 2월 | 2박
      Just a hotel”
      Paying $400 a night you tend to expect, well, something worth the money. It was just a standard hotel. Nothing special whatsoever and the “view” was of a tree. Joyous. The breakfast was wonderfully cold (who doesn’t love cold hash browns, eggs and bacon) and altogether whilst nothing was terrible, we might as well have stayed somewhere much cheaper.
      작성일: 2018년 2월 17일 토요일
      Dear James, Thank you for taking the time to share your opinion of your recent visit to Rottnest Island. Your feedback has been passed onto our team to ensure these issues are not repeated as we ensure our extremely popular breakfast options continues to be enjoyed, Kind Regards Management
      답변일: 2018년 2월 17일 토요일
      카르마 로트네스트
      6.8
      양호
      Beverley / 호주
      커플
      Premium Lake View
      2018년 2월 | 1박
      Overpriced to glory ! Ordinary staff interest. Rooms really lacking in cleanliness ”
      Good position Good breakfast Staff didn’t seem to care about issues with rooms Poor cleaning Very very overpriced at $416 pn!
      작성일: 2018년 2월 16일 금요일
      Dear Beverley, Thank you for taking the time to share your recent experience and opinion. We are sorry you feel such a way, however our team do care about our guests, the property, the Island and our guests comfort and experience here as this is important to us as a company also. We and they do our upmost within our control to ensure the stay is as best as it can possibly be. Kind Regards Management
      답변일: 2018년 2월 17일 토요일
      카르마 로트네스트
      2.8
      Deborah / 호주
      청소년 동반 가족
      2018년 2월 | 1박
      무난함”
      If we knew this was a jail where they housed indigenous men we would never of stayed here. Resort title has an expectation to it that we didn't think fit. Not allowed to play ball games in the quad. Rooms were small for 6 people and not a high standard of cleanliness. However, the breakfast was very good and the dining area clean.
      작성일: 2018년 2월 12일 월요일
      Hi Deborah, Thanks for your feedback, you'll be pleased to know that we have returned the building which was the former island jail to the Island Management Authority to be converted into a museum and interpretive centre. Our remaining rooms are housed in the block which used to house officers and their families and also in a newer Lakeside block which was constructed in 1989. Kind regards - Will Weaver, Front Office Manager.
      답변일: 2018년 8월 16일 목요일
      카르마 로트네스트
      6.8
      양호
      STEPHEN / 호주
      개인 여행자
      2018년 1월 | 3박
      It is what it is...”
      Pros: restaurant food was great at breakfast and one dinner. Relaxed atmosphere. Friendly staff. Location. Main hotel-style accommodation on the island. Can of bug spray in the wardrobe. Staying in the old prison was a bucket list item - now ticked! Cons: standard and tiredness of fitout in quod rooms doesn't match the price. Mouse and massive cockroach perhaps understandable but still unwelcome roommates (initially mistook the cocky for a second mouse, it was so big!). Rules galore including no outside food or beverage to be brought onto premises - repeated in bold print everywhere you look. Seems anti-competitive rather than a licencing condition. "Quod" (archaic informal term for gaol) mistakenly misspelled as "quad" (short for quadrangle?) on signs throughout the lodge. But anyway I still had a great time. The island's charms overcome any minor frustrations! GottaGotoRotto!
      작성일: 2018년 2월 6일 화요일
      Hi Stephen, thank you for your feedback and understanding RE: the condition of the quod rooms. These have now been handed back to the Rottnest Island Authority to begin a new life as a museum and interpretive centre. Regarding the cockroaches and mice, totally understandable that no one would want these roommates, unfortunately as Rottnest is an A class reserve and no one wants to accidentally hurt a quokka we are a bit limited in the scope of what we can use to combat the unwanted visitors. Most recently we have been using ultrasonic deterrents for the mice which seem to be effective. The no outside food rule does only apply to our common areas and is in line with most venues who don't permit the consumption of outside food on their premises. Guests are more than welcome to bring and consume whatever they wish in the comfort of their rooms/balconies/terraces/outdoor spaces. Please do contact me directly if you have any queries. Will Weaver - Front Office Manager
      Show more
      카르마 로트네스트
      6.0
      Katie / 호주
      청소년 동반 가족
      2018년 1월 | 1박
      Disappointing”
      This place is in dire need of an update. Our room was ok size for one night. The paint was coming off the walls, the bunk bed was rickety and my girls said very uncomfortable. The bedding was very dated and the furniture in the room looked like a selection from the charity shop. The bathroom was quite gross with hair balls from the previous visitors and some of the tiles on the walls, around the basin and in the shower were cracked. The basin itself had a large crack in it and the room just looked dirty. The reception staff were very nice and very helpful. The bar area was nice but the lounge style furniture was very uncomfortable and was also in need of updating. The sports bar was ok too. We had a meal in the restaurant which was delicious and VERY generous starter servings. Our waitress was lovely, however they did seem a little disorganised. Breakfast was awesome, together with our meal the night before these were definitaly the highlight of our stay.
      작성일: 2018년 1월 17일 수요일
      Hi Katie, I am deeply disappointed to see that we didn't meet your expectations. Please do contact me directly if you would like to discuss any of the topics you raised further. Will - Front Office Manager
      답변일: 2018년 8월 8일 수요일
      카르마 로트네스트
      12345
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