보통”

The aircond was not working and the staff did not take action immediately after we reported. Same goes with the toilet flush. Not really clean but still bearable. Morning, the male staff was a better worker (more helpful and friendly). The night receptionist was playing her phone most of the time, claiming not to know anything.

Good”

Far from city centre. Clean room. A lot of restaurants nearby.

Don't please don't!”

Located in an industrial area above an Indian coffee shop - the food was really good, but the smell permeates the rooms. I arrived at 7pm and had to wait 40 minutes for the receptionist to show up, who then tried to get me to cancel the Agoda booking and checkin directly with them, seemed a bit of a con

Unethical Receptionist”

Receptionist sleeping at counter and need someone to wake them while checking out . Access card to be activated Everytime we enter the room done at the counter . The worst part is nobody tells you this information. You go up and come down . Then having KFC at the reception while handling your access card . Yes ! Sauce in their hand and holding my access card! Unethical !!!!!!!

Best hotel so far”

U have stayed in many oyo hotels and other hotels too but this oyo hotel is the best one so far specially the behaviour of the reception staff was so good in comparison with other hotels. Only negative point is this hotel is far from the klcc . But worth staying .

Toilet got smell ”

Average ok. But toilet stinks at night

Very slow staff. ”

- Check-in & check-out took forever, and reception is in front of glass doors, high human traffic outside the doors. - Toilet lock spoilt.

Cleanliness ”

Overall it was a pleasant stay! Only for the toilet that made us upset! I stayed with my family there and the toilet was super small and walls around looked so disgusting with stain! Couldn't have a peaceful shower had to rush out fast because of can't stand looking around the toilet! Other than that it was fine👌

I WANT MY MONEY BACK. PLEASE REFUND”

I have booked this hotel via agoda and paid. I arrived straight from airport around 11pm. The receptionist really rude saying the Hotel is fully booked. I had to book new hotel and new Grab Car to hotel. Spend another rm400. I want my Money Back..

No electricity and failed to refund me.”

I purchased this room via Agoda online and payment was made. When I arrived the hotel receptionist informed me that they don't have electricity supply and promised to find a replacement hotel for me. I waited almost 2 hours for them to call me back which at that time I already booked another hotel for myself. They promised me to refund the money which they never did. They put the blame on Agoda. Well I don't care who to be blamed, I purchased to stay at your hotel and u take the accountibility to makesure your customer get back the refund when you are not able to provide the accommodation. Not helpful and not recommended.

WORST EVER”

Upon our arrival around 9-10pm, our twin bed room wasn’t available during that time so they gave us another room with the same price but the room WAS FREAKING MESSY UNTIDY TOWELS WERE EVERYWHERE ON THE FLOOR WHAT WERE THEIR HOUSKEEPING DOING FFS?! After some complaints, they had decided to gave us a standard room but the room was a lot cheaper than we paid THIS WASNT THE SERVICE WE PAID FOR??????? GIVE MY MONEY BACK!!!!

Bad Facilities and Unprofessional Staff”

Firstly, one I found out the water heater was not functioning and informed maintenance. After a while they come and clarified the water heater was spoiled but did not update reception to provide us with a different room. Then, after complaining again I was given another room which I could move in after my meeting outside. However, once I am back, the room allocated for me was gone.The reason was, its full so they gave away my room. Not only that the air con is not cold and I had a warm night. Is this a way to treat a guest? I requested for a new room nicely and yet was not given and this is the first time I encounter being treated this way. In the end, I had to go to my meeting the next day bathing with cold water.

UNDER NEW MGMT”

Under new mgmt. I totally support this. Compared to POS previous receptionist

Value stay”

Budget type hotel. Spacious room. Affordable price. Many parking space.

Hotel was good ,but always a bad experience from Oyo,Oyo customer service is bad ,”

Oyo should read this,after me placing a booking and it was confirm by email from ur side later u send me another email stating u had tried to contact me n could not reach me,then booking cancel,u guys at Oyo dont even call me,blady bad customer service,should just close ur services dont give ur customer a bad time,always issue on booking,system error,app sucks,you Oyo are making money from us ,we are not using your service for free #uselessOYO #OYOsucks #badcustomerservice

Lovely hotel and good location”

it was very clean and new. receptionist was a very friendly female but when we checked out, there were 2 pervert looking guys who was checking out my friends. nice furniture. good choice with wall stickers.

Value for money”

No hassle to find food and self-service laundry. Problem with door access card.i stay for 3 nights.everyday i had to get to receptionist to clear the problem

보통”

When I arrived, night, person at the counter sleep while wearing headphone. I ve to wake him up. Not friendly. The room, was okey but the bathroom.... the moment i step inside, the floor felt filthy and one bottle of the soap already emptied.

Given wrong room number”

Everything is good. But given wrong room cards for me. At night suddenly others people open the my room door. After happened ,i go to receptionist find out, is because of When registered at receptionist is room 411. But given me 311. And the Sms received is room 211,oh my god, what's wrong. Very dangerous. Thanks

Location and facilities”

The Location is rather inconvenient for outstation guests that need to travel into the city because there are multiple tolls and no bottled water provided and the water dispenser provided has poor filtration and the chlorine smell is rather strong