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The Royal Sonesta Houston Galleria
2222 West Loop South, 웨스트체이스, 휴스턴 (TX), 미국, 77027 - 지도에서 보기
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주요 특징
위생 PLUS
숙소에서 직접 선택하고 자가 인증하여 시행 중인 위생 관련 조치는 다음과 같습니다.자세히 보기
안전 관련 조치/제반 사항
직원 대상 안전 규정 교육
투숙객 및 직원 대상 체온 측정
매일 소독
방호/보호 장비·비품
손 소독제
살균/소독 장비
보건 및 의료
구급상자
의사/간호사 대기
편의 시설/서비스
발레파킹
반려동물 동반 가능
셔틀 서비스
익스프레스 체크인/체크아웃
여행 가방 보관 서비스
Perfect location and amazing staff”
Staff was incredibly friendly. We tried our luck checking in early, and as luck would have it, they were not at their normal high volume so we were able to check in a few hours early. Not only that, they upgraded our room for free. We had a pretty great view of uptown Houston. It was located only minutes away from the Houston Improv Theater (which we were there for). It was also only minutes from all other places/activities we chose to do. It was my first time staying in this hotel, and it far exceeded my expectations. I’d absolutely stay here again, even without that free upgrade.
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Big family travel ”
Loved the hotel, the location. I also loved the fact the hotel is pet friendly! The front desk personnel is amazing! I bugged him several times regarding my bill, he did not answer me rudely. He was nice! I wish I would have gotten his name to I can tell his manager what an amazing employee he has! Overall a wonderful stay! The only thing I have to say is breakfast is a little pricey.
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Great stay!”
Beautiful hotel and really nice and clean rooms. Vasuj hooked us up with a room on the 20th floor with a spectacular view! Thank you! Would definitely stayagain.
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Love this Hotel”
I came with my 13 y/o daughter and our stay was great. The room was clean and so nice. The view was amazing. The staff are so sweet. Parking is safe. The next time I come to Houston I won’t even think twice about staying somewhere different. Thank you so much for making our birthday special it meant everything to us.
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Favorite hotel in Houston ”
This is my wife's favorite Hotel in Houston she likes it because the beds are comfortable the staff is very nice we always feel comfortable when we go there
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Very nice hotel”
Used all the facilities. Good gym. Decent pool if not busy, small. Good coffee shop and also a bar with menu items that are priced reasonably. Friendly and helpful staff. Overall, very good, recommend.
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THIN WALLS”
The facilities are very nice. Clean rooms. Only problem was that I had very noisy guests adjacent to my room. They were awake and partying until 3 am when I finally called the front desk to complain
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최고”
Be aware of $25 parking fee
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최고”
Excellent hotel definitely recommend
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Amazing ”
Beautiful hotel prime location $26 dollar parking and $50 deposit were the only downside
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No valet and no one to help with luggage ”
Be prepared to self park your own car, take care of all your luggage. I understand the rooms only being cleaned after you leave because Covid . I understand WHY no valet or anyone to help you because of Covid. But DONT advertise on your website that these are services offered! I really don’t know what people with disabilities would do. The hotel is very nice however. Everything else was good.
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A nice hotel that needs some attention in a hurry”
The cleanliness can get some improvement. The corners around the rooms were dirty and the carpet had stains. The bathroom was leaking water on the counter and around the bathtub. Nice decor in the rooms nice comfortable bed. The staff very friendly and professional. The location was great. Breakfast was decent but not for $25
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Stay at Sonesta”
Nice spacious room, helpful staff
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양호”
Hotel lobby beautiful but rooms dirty, headboards peeling and fake leather on pillows and bathrooms not cleaned sufficiently, grease and some unknown liquid on on walls. No movies that can be rented as on advertised internet. No program guide for tv-never knew wants on the TV. Staff caused Major upset to my caretaker during the day off my surgery because they were forcing her to pack up my belongings that i paid an extra night to get set up before surgery to move rooms. Staff were very good except for the member who started the room change.
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FAR FROM ROYAL”
Hotel is in need of deep shakedown. Beat up furniture in the lounge carpets throughout the hotel including the room need a deep shampoo/change shower tub needs updating. Wouldn't recommend nor will stay again.
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Great location”
Everything cost so prepare extra money. Nice location and yes I would recommend ! Thanks
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Top Quality ”
The night porter handled my visit eloquent and efficiently. She was knowledgeable and friendly. Once I was checked in, she was able to submit my refund to the GM for review on paper and via email. Thank you so much for taking care of my stay even with the late hour (almost 2AM!).
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Great ”
Everything is amazing
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I would stay here again”
I love the location
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보통”
Mold in tub wall paper coming off smelled like mildew when looking at pics of the property it showed two different pools but only one tiny dirty pool the pools is why I booked this hotel
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