쉐라톤 그랜드 미라지 리조트 포트 더글라스 (Sheraton Grand Mirage Resort Port Douglas)
쉐라톤 그랜드 미라지 리조트 포트 더글라스 (Sheraton Grand Mirage Resort Port Douglas)
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8.8
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쉐라톤 그랜드 미라지 리조트 포트 더글라스 (Sheraton Grand Mirage Resort Port Douglas)

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Lagoon Room Twin
Lagoon Room Twin
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Lagoon Room King
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Lagoon Edge Room Twin
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라군 스튜디오 스위트 (Lagoon Studio Suite)
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이용후기 - Agoda (47)이용후기 - Booking.com (586)
숙소 청결 상태8.6
부대시설9.1
위치8.8
객실의 안락함 및 쾌적성8.1
서비스8.6
가격 대비 만족도8.0
실제 이용 투숙객 작성 / 제공: Agoda
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작성 언어
English
한국어
简体中文
객실 종류
미라지 리조트윙 킹룸
Lagoon Room Twin
[100% 실제 이용후기 30건 보기 중]
12
9.6
최고
JUNGMIN / 대한민국
개인 여행자
Mirage Resort Room Twin
2017년 4월 | 1박
좋아요”
화장실 버티칼 고장말고는 완벽함. 수영장이 넓고 편안함
작성일: 2017년 4월 4일 화요일
8.3
우수
MYUNGJIN / 대한민국
커플
2014년 7월 | 1박
깨끗한 호텔 넓은 수영장”
청결, 수영장, 비치
작성일: 2014년 9월 16일 화요일
10.0
최고
graeme / 호주
커플
미라지 리조트윙 킹룸
2018년 4월 | 2박
최고”
WE enjoyed this hotel very much, would recommend it to every one
작성일: 2018년 5월 5일 토요일
10.0
최고
Leanne / 호주
커플
Lagoon Edge Room King
2018년 4월 | 3박
Most amazing place to stay We loved it”
Staff were amazing Loved the complimentary bottle of champagne for my 40th birthday it was a lovely surprise I can’t wait to go back and stay again.
작성일: 2018년 4월 11일 수요일
10.0
최고
Prakash / 싱가포르
유아/아동 동반 가족
미라지 리조트윙 킹룸
2018년 2월 | 3박
Best hotel in Port Douglas”
The rooms are spacious and Luxurious. Value for money. Breakfast was good too. The Swimming pool is the most fun area for the kids. Salt water pool, with sand too. I will surely return.
작성일: 2018년 3월 6일 화요일
8.0
우수
Ezequiel / 뉴질랜드
청소년 동반 가족
Lagoon Room Twin
2017년 12월 | 5박
Great Hotel”
This is a very good refurbished property in the best location in Port Douglas. Close enough to the little town of Port Douglas. It is on the 4 mile beach which is great to walk up and down, particularly at sunset. The rooms are excellent. They are very modern and have been upgraded on all levels. Lightening, TVs, appliances and the rest. We had a lagoon view room on the 2nd floor which I would recommend. The toilette was modern, and it had everything required. It was also quite big. Room service was attended to very promptly every day. Wifi was complimentary (not standard in Australian hotels). Great place to stay.
작성일: 2017년 12월 27일 수요일
7.6
매우 좋음
Jack / 호주
커플
Lagoon Room Twin
2017년 11월 | 4박
Holiday”
Reception unsatisfactorily, no one to guide us to the room, just given a small map and it was dark, also had to carry luggage for a long way. Everyday some amenities were missing, such as towels or bodywash etc. The booking was for one king bed but the supply was 2-beds. Very surprising we had to pay for coffee when you did not drink the coffee supplied. Why not have a machine in the room, like other hotels. Harrison's restauranr one big disappointment, steak like leather and wine was "off". Cocktails in pool were very low in alcohol, staff informed us that the pool drinks had to be low in alcohol, but price was the same.
작성일: 2017년 12월 5일 화요일
9.2
최고
Tina / 호주
커플
미라지 스튜디오
2017년 11월 | 5박
Very relaxing”
Have nothing negative to say. We really enjoyed our stay. Beautiful resort, great service.
작성일: 2017년 11월 16일 목요일
5.6
melanie / 호주
유아/아동 동반 가족
Lagoon Room King
2017년 10월 | 1박
보통”
Used to come here before the property was taken over by Fourshare. The grounds are still well maintained and the pool is still the big draw card here. Few of the staff have been helpful however unfortunately too many were ambivalent and seemed to really dislike working in the hotel. Check in was late, the pool towel system is a hindrance and not helpful to guests. It's as though the guest is having to do the work for the staff as collecting or delivering towels would be too much for the facility. The provision of pool facilities could be delegated to separate areas to assist in customer service including amenities which were at times in poor condition -filthy and busy with 2 pool toilets for the entire resort. The food by the pool is reasonable however there is so much more that could be offered here and is not! The use of plastic is prolific in this resort and seems behind the times in regards to environmental awareness. This seems odd considering the location so close to world heritage parks... The rooms are nicely renovated however required an engineer to fix a stuck door at one point of the stay. The buffett breakfast is very underwhelming and not what it used to be ( the best back in the day). If a corporate group arrives for a conference be prepared to have to deal with sectioned off areas and a lack of services as the staff area again overwhelmed... There is more I could write...unfortunately. The manager we discussed numerous issues with was very helpful and it seems there is much change required at the Sheraton Mirage to reach it's 5 star status. I wish them all the best in resolving them, as it used to be a wonderful place to visit and what a shame to see it go downhill where there is so much potential!
작성일: 2017년 10월 6일 금요일
7.6
매우 좋음
Chris / 호주
커플
Lagoon Edge Room Twin
2017년 8월 | 8박
Fantastic experience ”
The resort is on par with the best in Hawaii or anywhere else.
작성일: 2017년 9월 6일 수요일
5.6
Claire / 호주
커플
Lagoon Room Twin
2017년 9월 | 2박
Rundown resort, good customer service but look else where for luxury. ”
The resort is very rundown. The structure is falling apart. I booked a room with a large bed for my husband and I, instead we were given 2 double beds. The restaurants are mediocre with boring menus, the room service menu had better variety however the prices were to expensive. The staff were lovely and had excellent customer service. Upon check out I had to correct afew extra items that had been charged to my room. The resort is good for families/anyone on a budget. If you are looking for luxury go elsewhere.
작성일: 2017년 9월 4일 월요일
8.4
우수
Joanne / 영국
커플
Lagoon Room King
2017년 7월 | 6박
Perfect spot in Port Douglas”
This was our first visit to Port Douglas and the Sheraton Grand Mirage and was very pleased with both. One down side was that you were asked for a deposit of $100 per night of your stay to cover extras such as bar tabs and mini bars etc. whilst we were ok to do this, another guest checking in at the same time as us was very angry at the fact he had to hand over a further $1000 . For us we were aware of this ad previous read about this but this is not published on any of the travel sites or the hotel pages, so be aware ! Other than that it's so good hotel but could do with improving activities after 8pm like keeping the pool bar open.
작성일: 2017년 7월 23일 일요일
6.8
양호
Peter / 호주
커플
미라지 리조트윙 킹룸
2016년 9월 | 1박
Satisfactory ”
The grounds of hotel are beautiful and location of resort great. They have just refurbished all of their rooms which are immaculate and comfortable . They have shuttle bus which makes life easy to get into town . I feel sorry for the chefs because they are putting up delicious food but the service from the staff was a disgraceful experience on two occasions it was like they had just put backpackers without any experience or training in the restaurants . I was also disgusted that for breakfast we had to pay for our coffee on top of our buffet breakfast which is ridiculous no other five stars we have been to have done that . Peter and Tania Australia
작성일: 2017년 1월 23일 월요일
10.0
최고
Masayuki / 일본
유아/아동 동반 가족
Lagoon Room King
2016년 8월 | 2박
Very good”
Good
작성일: 2016년 8월 20일 토요일
9.3
최고
Maryam / 스페인
커플
2015년 12월 | 3박
Maryam”
Pool location service
The breakfast I did not enjoy fully as most food was clocked and prepared before hand and was a bit cold and not hot when one wanted to serve .
작성일: 2015년 12월 9일 수요일
8.3
우수
Donna / 호주
커플
2015년 8월 | 6박
Great pools ”
Staff, pools and location
It was good however when I booked, I didn't see anything regarding renovations, therefore a little disappointing that the pool we particularly liked was being drained and it was also time consuming to get to the pools and having to go through the lobby each and every time. Look I cannot complain about the staff as they were all very accommodating and friendlym, it was more of an inconvenience, I may not have stayed knowing the circumstances
작성일: 2015년 9월 7일 월요일
8.7
우수
Paul / 영국
커플
미라지 리조트윙 킹룸
2015년 8월 | 1박
Straight Outta The 80's”
80's Decor,
Let's do the TimeWarp again! Did a quick one night stay here after a week in PD rather than drive back to Cairns. I can imagine this place once being glorious. The entrance is a grand affair and could easily be in a movie, or an episode of Miami Vice. The decor, although in good condition looks like it is stuck in the late 80's, and I was expecting Scott & Charlene (in her dungarees) to walk by any minute. A HUGE lagoon covers the grounds with faux beaches and water lapping up to some room balconies. Fantastic, if there weren't some of the worlds best beaches within a short drive away, the lagoon would be even better. The Rooms are super clean, but were obviously last updated when John McEnroe won Wimbledon, and big hair and stonewash denim were the things to wear... Ok, for a quick stop, and refresh.
작성일: 2015년 9월 7일 월요일
6.7
양호
siti / 인도네시아
커플
2015년 6월 | 1박
Big resort”
Wedding, conference and golfing
We had good time and enjoying our stay. Need Reno inside and outside. Old.
작성일: 2015년 6월 9일 화요일
6.3
양호
Suzanne / 영국
청소년 동반 가족
2014년 10월 | 3박
Needs an overhaul”
Staff / lagoons
Good loved the veach
작성일: 2014년 10월 7일 화요일
9.0
최고
Sonia / 호주
커플
2014년 8월 | 1박
Beautiful resort with lovely staff”
Staff performance, beautiful swimming pools, spacious room
Check in was very easy and the lady was very nice. The staff there is very polite, friendly, professional + pay attention to detail - service with a smile. Loved our room. We got the garden view - loved the feel and atmosphere. Our bathroom was nice and big. Great bathtub. The only thing I did not like was the shower - the pressure was not right and it was hard to adjust. Loved the swimming pools!!! The food is a bit pricey - what we expected it to be - and there is also a $10 delivery charge for room service. We had a car though, so we drove out to Port Douglas which is only a few minutes by car and there are a lot of options there. Location does come into play though if you are planning to have some drinks. Because we were driving, we came back to the hotel after dinner and bought a few drinks at the hotel bar and the prices were alright. We missed happy hour, which would have been 25% off, but still, prices were not bad. One more time, the service was great and the entertainment was nice too. We had such a great time at this hotel. Everyone there was so nice. Wish we had had more time to spend there.
작성일: 2014년 9월 2일 화요일
12
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