더 프린시플 맨체스터 (The Principal Manchester)
더 프린시플 맨체스터 (The Principal Manchester)
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위치 평가
9.1
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9.1
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가격 대비 만족도8.5
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숙소 위치 평가 점수9.1
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이용후기 - Agoda (147)이용후기 - Booking.com (5115)
숙소 청결 상태9.1
부대시설8.5
위치9.1
객실의 안락함 및 쾌적성8.0
서비스9.0
가격 대비 만족도8.5
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전체 이용후기 (147)
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1234
9.2
최고
Jane / 영국
커플
슈페리어 더블
2018년 12월 | 1박
Fabulous hotel!”
As soon as you walk in to the dramatic reception you will be wowed! Our room had 2 double beds & 2 huge flat screen TVs. The complimentary tea & biscuits were best we've had (posh crisps, penguins & KitKat's!) Only downside (if I'm being picky) was ceiling lights had a few cobwebs & revolving bathroom mirror had fingerprints on. But nothing that would spoil a fab stay here!
작성일: 2018년 12월 7일 금요일
10.0
최고
Cheuk / 홍콩
출장 및 비즈니스
디럭스 더블
2018년 7월 | 5박
Classy hotel right next to the Oxford Road station”
Principal is one of the iconic building in Manchester, the interior design is comfy and classy. The breakfast is a buffet type and the variety is good. The room is modern and the ceiling is super high in my room. The location is very nice, it is just opposite to the Oxford road train station which you can connect to the Manchester airport. But if you consider the only shopping mall in Manchester City, "Arndale", is the Centre centre, then this hotel is a little bit far from there, but as Manchester downtown is not so big, it is still in a walkable distance of around 15-20 minutes. If you are a visitor of the University of Manchester, it is a good choice as it locates at the same road, Oxford road, of the university. Supermarkets such as TESCO and Sainsbury, mcdonalds, pizza express, Caffe Nero are available in 1-3 minutes walking distance. 10 minutes to the National express bus station where you can connect to many other cities of UK.
작성일: 2018년 11월 26일 월요일
10.0
최고
thomas / 영국
커플
슈페리어 더블
2018년 8월 | 2박
Perfect!”
what a gorgeous hotel! You can easily get lost through the halls because it's so huge but you really wouldn't mind because the decor is amazing! We got a fantastic deal, saving a couple of hundred pounds which was fab! The staff were exceptional, we arrived early so couldn't check in yet and the lady at reception seeing we were suited and booted for a wedding offered to have our bags taken up so that we could head off. When we returned to check in (a little worse for wear) the lovely security directed us to reception, the gent on reception gave us really good (and simple) directions to our room and we felt really looked after.! Our room was beautiful, it felt really grand with an extra high ceiling and a bed which could fit me (5ft 10) and my husband (6ft5) starfishing and still room between us-and it was extremely comfortable! I don't mind that our room was on a busy road (and i could hear revellers on the friday night), as i sleep through anything but if youre a light sleeper i would recommend requesting a quieter room. we didnt get to sample the bar/restaurant which is a shame as the bar was the main reason we booked (we were just to tired to fancy a drink) but were returning in January and cannot wait! i have no idea why this isnt a 5 star hotel! it certainly felt like one.
작성일: 2018년 8월 19일 일요일
Dear Thomas, I was delighted to read your kind review on your recent stay at The Principal Hotel in Manchester. It's always great to know we have met with our guest expectations and I am pleased to know that you have experienced a pleasant stay with us. I look forward to welcoming you back soon. Kind Regards, Peter Kienast General Manager
답변일: 2018년 10월 30일 화요일
더 프린시플 맨체스터
10.0
최고
Weylin / 싱가포르
출장 및 비즈니스
게스트룸 더블
2018년 3월 | 2박
Lovely setting...central location...good facilities”
So I was there for 3 days...breakfast spread was decent (quite standard fair)...good gym facilities (did my usual treadmill and cross trainer with some weights)..now you should be aware kf the rooms...there are some, like mine, where i needed to climb a small narrow flight of stairs to access my room. if you have heavy luggage, you will struggle. but its a nice cosy loft setting except angle of the television is a bit odd. shower rooms are large but i would have appreciated more hooks foe hanging stuff. overall, it was a good stay though. do consider if you will be in Manchester.
작성일: 2018년 4월 8일 일요일
Dear Weylin, I was delighted to read your kind review on your recent stay at The Principal Hotel in Manchester. It's always great to know we have met with our guest expectations and I am pleased to know that you have experienced a pleasant stay with us. I look forward to welcoming you back soon. Kind Regards, Peter Kienast General Manager
답변일: 2018년 8월 16일 목요일
더 프린시플 맨체스터
8.8
우수
Karim / 사우디아라비아
청소년 동반 가족
게스트룸 트윈
2018년 11월 | 4박
Excellent Location and Large rooms”
We really liked the location and the space in the room.
작성일: 2018년 11월 28일 수요일
10.0
최고
Deborah / 호주
개인 여행자
주니어 스위트 1 킹베드
2018년 8월 | 3박
A fabulous place to stay.”
This is a beautifully restored period hotel with fantastic staff and a great location. My room was generous with a fully equipped handicapped bathroom, as requested. The breakfast was good. I enjoyed my stay.
작성일: 2018년 9월 4일 화요일
Dear Deborah, I was delighted to read your kind review on your recent stay at The Principal Hotel in Manchester. It's always great to know we have met with our guest expectations and I am pleased to know that you have experienced a pleasant stay with us. I look forward to welcoming you back soon. Kind Regards, Peter Kienast General Manager
답변일: 2018년 9월 12일 수요일
더 프린시플 맨체스터
9.2
최고
karen / 영국
커플
슈페리어 더블
2018년 8월 | 1박
Just lovely”
This hotel is in a prime location, and is lovely and grand. Got a good deal on the room which was very very nice (apart from the view as the room was an “inside” facing room which was not explained when booking, and you’d expect at least a street view when paying a bit more for a superior, however when you stay in Manchester you’re not coming for the view). Didnt sample the food but the gin was great!
작성일: 2018년 8월 30일 목요일
Dear Karen, Thank you kindly for having shared your positive comments with our readers. I am delighted you have enjoyed your stay with us and that our services and facilities have entirely met with your expectations. Your valued words and description of our bedrooms and facilities are vital in our on-going efforts to deliver our brand standards and herewith sincerely appreciate your preference. It a pleasure to have you as our guests and I look forward to welcome you back in the future. Kind regards, Peter Kienast General Manager
답변일: 2018년 8월 31일 금요일
더 프린시플 맨체스터
9.6
최고
Mohammad / 쿠웨이트
그룹 여행객
디럭스 더블
2018년 8월 | 4박
One of the best hotels but was a bit noisy”
Very friendly staff, great facilities, the room was huge and very comfortable, one of the best hotels i’ve been in UK The only negative in the hotel was the noise. Out of 3 nights during my 4 nights stay there was a big noise and loud music that you can hear it in your room so we couldn’t sleep
작성일: 2018년 8월 29일 수요일
Dear Mohammad, I thank you sincerely for sharing your review on your recent stay at The Principal Hotel in Manchester. It is always gratifying to know that we have met with our guests expectations of the hotel, and I am very pleased to know that you’ve experienced a pleasant stay with us overall. My sincerest apologies that you were disturbed by noise during your stay. I hope this has not stopped you from considering the Principal Manchester for a future stay, and if you would like to give us the opportunity to redeem, please do not hesitate to contact me and I will be happy to oversee your booking. Kind Regards Peter Kienast General Manager
답변일: 2018년 8월 31일 금요일
더 프린시플 맨체스터
10.0
최고
Tom
커플
디럭스 더블
2018년 8월 | 3박
Beautiful hotel with stunning facilities”
This hotel is stunning, the 2016 refurb has really done the building justice. The bar and restaurant are gorgeously designed and although we didn’t eat there during this visit we will be next time. The room was stunning, with wood pannelig and a gigantic bed. If anything wasn’t quite right (e.g. milk being off in our fridge) it was apologised for and corrected immediately. Only thing that was a little off putting was the VERY loud music from the courtyard DJ and party over the weekend, to be expected from pride but made a long lay in/afternoon nap impossible. Staff were friendly and helpful and the gym...quite possibly the best of any hotel (inc. soho house) I’ve ever stayed in. 5*
작성일: 2018년 8월 28일 화요일
Dear Tom, I sincerely appreciate your generous feedback in regards to your recent stay at The Principal Manchester. I was amazed to read your kind compliments towards our level of services as well as towards our amazing building and members of staff in general. It is definitely with great pleasure that I thank you for making us you hotel of choice in Manchester. In the meantime we look forward to the pleasure of welcoming you back. Kind regards, Peter Kienast General Manager
답변일: 2018년 8월 31일 금요일
더 프린시플 맨체스터
9.2
최고
karen / 호주
커플
게스트룸 더블
2018년 7월 | 1박
character and charm”
Loved the old historical building, and the way that the heritage has been honoured in the hotel's design. Staff were very friendly and helpful. Room spacious, well-equipped and quiet. Bed extremely comfortable.
작성일: 2018년 8월 20일 월요일
Dear Karen, I sincerely appreciate your generous feedback in regards to your recent stay at The Principal Manchester. I was amazed to read your kind compliments towards our level of services as well as towards our amazing building and members of staff in general. It is definitely with great pleasure that I thank you for making us you hotel of choice in Manchester. In the meantime we look forward to the pleasure of welcoming you back. Kind regards, Peter Kienast General Manager
답변일: 2018년 8월 30일 목요일
더 프린시플 맨체스터
7.2
좋음
Soniviel / 인도네시아
유아/아동 동반 가족
더블 더블 게스트룸
2018년 6월 | 2박
Great building architecture”
Very nice huge classic vintage kind of building luxurious interior design with very friendly helper staffs and front desk staffs, too bad no free / inside car park also very bad ropm cleaning service that was never clean up our dirty cups, never refill the bottled drinks and never bring our packed laundry to the laundry services.
작성일: 2018년 6월 16일 토요일
Dear Soniviel, Thank you for sharing your very detailed feedback. Clearly, there were areas of your stay which you enjoyed and also areas where improvements could have been made. However, it is always very useful to hear the opinions of our guests so that we can make improvements wherever necessary. I very much appreciate you taking the time to provide your feedback and I hope you can visit us again soon. Best regards Peter Kienast, General Manager
답변일: 2018년 8월 16일 목요일
더 프린시플 맨체스터
10.0
최고
Chui / 중국
유아/아동 동반 가족
게스트룸 트윈
2017년 8월 | 1박
HIstorical outside, stylish inside - excellant deco”
A historical hotel with new deco and services inside room. Very comfortable English chair and deco, comfortable bed and sytlish washroom. Full buffet breakfast in a big and well decorated dinning room. My husband called me to double confirm if I had booked such high class hotel when he reached the reception!! Haha wonderful. Only shortcoming is no vehicular unloading area. But the reception staff is so nice to help unloading the luggages for me at the public road round the corner in a night with shower.
작성일: 2017년 8월 21일 월요일
Dear Chui I am so pleased to hear you enjoyed your stay in our historical hotel, in particular, the decor and design. I do hope your husband was pleased when you confirmed he was in the right place!! Best regards Peter Kienast, General Manager
답변일: 2017년 8월 24일 목요일
더 프린시플 맨체스터
10.0
최고
Matthew / 영국
커플
게스트룸 더블
2016년 12월 | 1박
A special stay.”
A really pleasant one night stop at this beautiful hotel. The staff upgraded us for a small extra fee and we had a huge suite with a great view. Good value for such a historic and well presented hotel. The restaurant downstairs 'Refuge' serves utterly fantastic food and looks amazing. Our server 'Ash' made our evening extra special. We would stay here again. Thanks.
작성일: 2017년 3월 25일 토요일
5.2
Ekalux / 태국
그룹 여행객
게스트룸 트윈
2018년 3월 | 1박
보통”
Good : Old building, room well -decorated and clean. A staff is very friendly and helpful (the young man reception). Not good : Old building so the wind can pass to the room during -2 celcius with unworkable heater. It make us not be able to sleep all night. no light enough on the walkway. Hair-dryer and towel hanging no heat/ hot air. Problem : The room that they had offered before changed to us was totally different from the picture on the website that we chose. It is underground, very small room, no view and windows. We tried to ask to change because it is totally different from the picture shown on the website.
작성일: 2018년 3월 29일 목요일
9.6
최고
Julia / 영국
커플
게스트룸 트윈
2018년 3월 | 1박
최고”
This hotel is fabulous! The building is stunning and staff extremely helpful. I will definitely return. There was a slight issue with noise from nearby train station (I think this is only a problem for a couple of rooms) however the staff went above and beyond to compensate me for this issue! Fabulous!!!!
작성일: 2018년 3월 21일 수요일
8.0
우수
Niki / 영국
커플
슈페리어 더블
2018년 3월 | 1박
Beautiful space”
Staff were very friendly. Building very spacious & grand. Service at breakfast however was very slow. Radiators in bedroom were very noisy & had to switch the off which wasn’t ideal as temperatures outside were in the minus! No slippers, bathrobes or cotton wool provided in room so slightly dissapointed considering it’s a 5 star hotel. Overall however, I’d recommend hotel
작성일: 2018년 3월 18일 일요일
9.6
최고
Simon / 영국
출장 및 비즈니스
게스트룸 더블
2018년 1월 | 2박
Stylish and classic hotel”
I spent two nights at The Principal. The room was comfortable and spacious but sadly on the first night the room was too hot and the AC wasn’t working and the fan was pushing out hot air. The hotel reception moved me to another room for the second night and it was larger and crucially a lot cooler. Breakfast was really good and the front desk were highly professional. I will return.
작성일: 2018년 1월 25일 목요일
9.6
최고
Putri / 인도네시아
청소년 동반 가족
게스트룸 더블
2017년 1월 | 6박
최고”
This could be of my favorite hotels. The location was perfect and the staffs were super friendly. Initially, we stayed for a week. In the 4th day, we had an issue with our bathroom. The receptionist immediately searched for available room and they gave us an upgraded room as the compensation. We ended up staying there for almost 2 weeks. We would like to recommend this hotel to everyone!
작성일: 2018년 1월 15일 월요일
7.2
좋음
Hyeran / 영국
커플
더블 더블 게스트룸
2018년 8월 | 1박
The location is superb.. and the interior of the building and rooms is outstanding..”
But the service is below than its expected standard.. I've thought that this is 4-5 star hotel but their service was like 2 star. I didn't expect that I would be provided with rotten milk from this type of hotel so I drank the milk which was in the mini fridge in the room. I realized that I drank rotten milk straight away since the milk was already curdled and smelled disgusting. When I complained this to the reception (I took the bottle and showed them how it was), they were simply like "oh I am sorry about that.", without further reaction. I felt that they were not sincere and treated it like nothing important. The breakfast was also not worth for the money. I remember that it is around 15 pounds per person but the food selection is very very limited (not many types of fruit, bread, cheese, etc. : only one-two types of each is arranged). Plus, no air-conditioning. Overall, I wouldn't recommend this hotel who wants a luxurious hotel with high-standard service.
작성일: 2018년 8월 13일 월요일
Dear Hyeran, Thank you for sharing your detailed review with our readers. I am naturally very sorry to read we were unable to deliver, on some of our services the consistency of standards that we always aim to deliver to our guests. Kindly be assured that all the mentioned shortcomings are at the moment being investigated, personally by myself and by my head of departments, to be certain that situations like these won’t ever happen again. I sincerely and truly apologize for any service inconsistency you have experienced and would like you to know that I am always open to guest’s comments as it’s the only way I am able to effectively enhance on our standard of services. I understand that this whole experience has discouraged any wish you might have had to come back to The Principal Manchester; however and again I am truly sorry our services did not meet with your satisfaction and expectations and despite it all, I hope you will, one day, reconsider us Kind Regards General Manager
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6.8
양호
Hyeran / 영국
커플
슈페리어 더블
2018년 8월 | 1박
The location is superb and the interior of the building & rooms including furniture is outstanding..”
However the service was below its expected standard.. I thought the hotel was 4-5stars but some of their service wasn't very satisfactory. I didn't expect this type of hotel would put the rotten milk in the fridge in the room, so I just drank the milk without any doubts. I realized straight away that the milk was way too old since it's curdled with disgusting odor. When I complained about it to the reception, taking the milk bottle and showing how it was, they were simply like "Oh ok, I am sorry about that." I didn't feel that they sincerely apologized about it, they just treated it like nothing important. The breakfast buffet was also not worth for the money. I remember that it costs around 15pounds per person, but the food selection is very very limited. I stayed in this hotel for the trip for my wedding but my experience with this hotel wasn't great at all. Overall, I would recommend a different hotel if you want to stay in a luxurious hotel with the high standard service.
작성일: 2018년 8월 13일 월요일
Dear Hyeran, Thank you for sharing details of your experience whilst staying with us. I am sorry to learn that there were aspects of your stay which left you dissatisfied and I would appreciate the opportunity to discuss your experience with you in more detail. I would be grateful if you would send your contact details to me by ringing the property direct, and myself or one of my team will contact you to discuss further. Warm regards. Peter Kienast, General Manager
답변일: 2018년 8월 31일 금요일
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