더 라로통안 비치 리조트 앤 스파 (The Rarotongan Beach Resort and Spa)
더 라로통안 비치 리조트 앤 스파 (The Rarotongan Beach Resort and Spa)
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비치프런트 룸 - 객실 더 라로통안 비치 리조트 앤 스파 (The Rarotongan Beach Resort and Spa)
비치프런트 룸 - 객실
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해변 더 라로통안 비치 리조트 앤 스파 (The Rarotongan Beach Resort and Spa)
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해변 더 라로통안 비치 리조트 앤 스파 (The Rarotongan Beach Resort and Spa)
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실외 수영장 더 라로통안 비치 리조트 앤 스파 (The Rarotongan Beach Resort and Spa)
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위치 평가
8.3
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더 라로통안 비치 리조트 앤 스파 (The Rarotongan Beach Resort and Spa)

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이용후기 - Agoda (72)이용후기 - Booking.com (947)
숙소 청결 상태7.1
부대시설7.4
위치8.3
객실의 안락함 및 쾌적성7.9
서비스7.2
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123
4.4
Lauren / 뉴질랜드
커플
비치사이드 룸
2018년 9월 | 1박
Very dated, staff rude, wasn’t happy there.”
Great beach location, but defintely needs a revamp. Needs updated very old fashioned the decor & for what u pay not flash at all.
작성일: 2018년 9월 24일 월요일
8.0
우수
Garrett
개인 여행자
비치사이드 룸
2018년 8월 | 1박
Great staff and facilities, but needs an update or a more justified price point”
Firstly, I did have a great time there and the staff were wonderful, the location is fantastic and it has everything there that you need. I did find the pricing not good value for money for what you receive though, in comparison with other properties on Raro. The resort is charming with an old school 90's feel, however it is looking very dilapidated in some areas and would benefit from a refurb
작성일: 2018년 8월 22일 수요일
8.4
우수
Hilaire / 뉴질랜드
커플
비치사이드 룸
2018년 8월 | 5박
Very friendly, clean and good facilities”
Staff went out of their way for a friends birthday to make it special
작성일: 2018년 8월 10일 금요일
4.4
Natasha / 호주
커플
비치사이드 룸
2018년 7월 | 1박
Poor staff”
Room was average good for a 1 night stay. We waited 1.5 hours for dinner and the staff blamed it on how busy it was even though guests who arrived well after us received their meals. Good side the beds were very comfortable! Night shift reception quite immature in front of us and did not make us feel welcome at all. Would not recommend - very saddened by this experience.
작성일: 2018년 7월 7일 토요일
8.8
우수
Wayne / 뉴질랜드
커플
비치사이드 룸
2018년 5월 | 5박
Very nice resort. Good for families. Excellent swimming brach”
Excellent snorkelling.
작성일: 2018년 6월 2일 토요일
6.8
양호
Robert / 호주
그룹 여행객
디럭스 비치사이드 스위트
2018년 4월 | 2박
Over-developed and Tired”
Having stayed at the Rarotongan Beach Resort in the past, this time we found it over developed and tired. It was very disappointing. A lack of cleaning staff meant the rooms were not cleaned mostly until 6 to 7 pm when we were getting ready to go out. The gardens are under maintained, as are the rooms. There was very little space in the bathroom for personal toiletries and the wardrobe was partly blocked by a bench with a small inadequate frig. The staff on the whole were friendly and where possible, efficient. Breakfast was nothing to write home about and juices and milks were not labelled, leaving one guessing!
작성일: 2018년 4월 25일 수요일
7.2
좋음
Demalza / 뉴질랜드
개인 여행자
비치사이드 룸
2018년 4월 | 1박
Would definitely Return.”
I loved the Rarotongan. I only left the resort once, didn't really need to, had everything I needed right there, a beautiful pool, beautiful beach, free snorkelling and Kayak use. Feeding the fish was awesome. Would be great for kids, I think the rooms could have been a bit cleaner, my bare feet always got dirty on the floors - nothing major but something that could be improved. The tv channels in the beachside suite were great. I think the rooms are a bit out dated but bed was super comfy, found the spa bath a bit dirty, but please that is the only things I can really complain about. The staff were great and as I said had everything you needed in the resort. Location is not the greatest unless you have transport, but as I said I didn't really need to leave. I will be bringing my daughter back for her 18th birthday present :)
작성일: 2018년 4월 9일 월요일
9.2
최고
Camila / 뉴질랜드
커플
디럭스 비치프런트 스위트
2018년 1월 | 7박
Best Hollidays ever”
Very friendly and caring staff, food and beverage variety is very good, free gear for snorkeling, stand up paddle, kayaking, free extra towels for the day on the beach, location is amazing, pictures don't lie... Needs a little renovation and refurbishment and they could be a little more care about cleaning. Anyway, overall it's a great Resort and we would go back for sure.
작성일: 2018년 1월 31일 수요일
Kia Orana Camila Thank you for your review. I am delighted to hear you had a wonderful holiday and enjoyed all the facilities and amenities we have on offer to guests. We look forward to welcoming you back, please let us know if there is anything we can do to assist. Best wishes for 2018. Kind regards, Haimona Browne, Resort Manager
답변일: 2018년 3월 2일 금요일
더 라로통안 비치 리조트 앤 스파
2.0
fatima / 아랍에미리트
커플
디럭스 비치사이드 스위트
2018년 1월 | 1박
Not recommended be aware”
Internet chargeable, weak or no signal in room, and slow. Check out 10am!!! No excuse. Any hour after it you will pay for. Very old. Money value not reflect it. Other hotel similar to it will worth 40% of it. 0.5 gb cost 10nz for 1 device. Hotel star rating 2 nor 4or 5 I will never ever come again to thus hotel. Bad experience
작성일: 2018년 1월 7일 일요일
Kia Orana Fatima, Thank you for your feedback. Check out time of 10am is as per international norms, so that we may prepare the room for our next guests. Late check-out after 10am may be arranged depending on availability, and confirmed 24hrs prior to departure. Because we are a tiny island in the middle of the South Pacific wifi service is not always as reliable as you experience at home, and it is more expensive, but our prices are comparative to the sole telecommunications provider on the island. Kind regards, Haimona Browne, Resort Manager
답변일: 2018년 3월 2일 금요일
더 라로통안 비치 리조트 앤 스파
9.2
최고
Eric / 프랑스
커플
허니문 방갈로
2017년 12월 | 1박
woh !”
we had the honeymoon suite bungalow for the night, incredible set up, everything there was great from private pool, outside spa bath, private sauna ?? great but not sure in Rarotonga, free gift, totally private, the highlight of our stay
작성일: 2018년 1월 6일 토요일
Kia Orana Eric, Thank you for your review. I am delighted to hear the highlight of your stay was the private Honeymoon Pool Bungalow, which has the extra personal facilities. It is a spectacular set up right in the heart of the Rarotongan Resort, and perfect for that extra luxury. The Honeymoon Pool Bungalow offers a private pool, jacuzzi, Polynesian-style outdoor shower, sauna and gardens, the combination of which is much appreciated by our guests. Wishing you all the best for 2018. Kind regards, Haimona Browne, Resort Manager
답변일: 2018년 3월 2일 금요일
더 라로통안 비치 리조트 앤 스파
6.0
Eric / 프랑스
커플
디럭스 비치사이드 스위트
2017년 12월 | 9박
our stay”
good position, a few nice units, some very nice staff some rude at water equipment, outside table cleaned with the mop used for the floor
작성일: 2018년 1월 6일 토요일
Kia Orana Eric, Thank you for your feedback. I have shared your comments with our staff, and will incorporate your feedback into our ongoing training programme. The Resort is currently undergoing a full refurbishment programme on public areas and guest rooms. Wishing you all the best for 2018. Kind regards, Haimona Browne, Resort Manager
답변일: 2018년 3월 2일 금요일
더 라로통안 비치 리조트 앤 스파
6.4
양호
Rajesh / 뉴질랜드
커플
비치사이드 룸
2017년 12월 | 6박
Be careful with your possessions”
Lovely place but staff something else. Money stolen by staff member from my partners purse which we left in room when going for breakfast. Stuffed up a special meal we ordered for dinner. Stuffed up our request for checking out late. Upon returning home realised our hair straightener which was expensive was missing and we had not used whilst there.
작성일: 2017년 12월 14일 목요일
6.8
양호
Tanisha / 뉴질랜드
커플
비치사이드 룸
2017년 11월 | 4박
Needs an upgrade”
Definitely needs an upgrade, the bathrooms are quite old. Equipment available to guests are good!
작성일: 2017년 11월 22일 수요일
3.2
Tarisi / 뉴질랜드
청소년 동반 가족
2 베드룸 패밀리 스위트
2017년 10월 | 7박
Definitely not what it “used to be””
The place was very ordinary. The staff were a lot unfriendly. The room was hardly made up and when it was it was half done. For example. Bed made yet not a single towel clean or dirty in my room when I went to shower. House keeping some for the day and the manager had to spend 20 minutes locating a towel. Floor always dirty. Dishes were sorted just 1 time in my 7 night stay. Just all round completely dissatisfied.
작성일: 2017년 10월 29일 일요일
4.4
Kate / 뉴질랜드
커플
비치사이드 룸
2017년 9월 | 2박
Very disappointing ”
I was very disappointed with this accomodation. This was our 'big spend' in terms of accomodation and we will not be coming back. I'm not one to complain, but I don't want others to also be let down like we were. The staff were very unhelpful and unfriendly. When we arrived the staff offered no help with advice/ tips/ maps about the island. Once we arrived at our room the air conditioning was leaking which they quickly tried to blame on us. By the time maintenance came it was 9:30pm and we were exhausted. They asked us to go walk for an hour (at 9:30pm) until it was sorted. They were very unapologetic and when we asked if we could please have a complimentary drink at the bar while we waited they were very hesitant. It is very much a sterile environment where everything costs. Think carefully about going to The Rarotongan and instead check out some of the awesome Air B&Bs on the island.
작성일: 2017년 10월 8일 일요일
10.0
최고
Lydia / 중국
출장 및 비즈니스
비치사이드 룸
2016년 10월 | 1박
GOOD”
NICE STAY
작성일: 2017년 2월 6일 월요일
8.4
우수
Diane / 호주
커플
비치프런트 룸
2016년 11월 | 9박
Best location on Raro”
Whilst quality of accomodation is satisfactory, this place undoubtedly has the best beach on the island. Great option for families or groups travelling together with a range of facilities for everyone.
작성일: 2016년 12월 14일 수요일
7.2
좋음
John / 호주
커플
비치프런트 룸
2016년 11월 | 5박
Breakfasts were very basic and had to ask on numerous occasions to refresh the empty trays.”
Location is ideal but for what they charge for a room is too much for what the room is. Found other resorts with same facilities a lot more reasonable.
작성일: 2016년 11월 15일 화요일
6.8
양호
Ullrich / 독일
개인 여행자
비치사이드 룸
2016년 9월 | 3박
Tuning up needed ”
Beautiful located premises, quite a lot of staff, who seemed needing to be some more organized. Very small and somehow old fashioned pool just relevant to kids. The lady at Front Desk seemed to be exhausted after a long stressful season. A late check out (four hours) was charged with $ 95. Housekeeping was ok, but the rooms would love some renovation. The Spa is still closed without notice on the homepage. I doubt staying here again despite the super location on the island with stunning sunsets.
작성일: 2016년 9월 15일 목요일
4.4
Kiel / 뉴질랜드
유아/아동 동반 가족
비치프런트 룸
2016년 8월 | 7박
Sad day...”
We got married here 5 years ago and decided to go back for our anniversary. Ready for a great trip we were greeted with a room that was not ready and wasn't for 2 more hours. Bar staff and wait staff rude, activities hut staff rude. Nothing it seems had changed with the place in 5 years in terms of maintenance. Sadly each place we visited around the island knew about the Rarotongan and its service and lack of maintenance. I lover are and have been back 6 times but can honestly say we will not stay here again...
작성일: 2016년 8월 15일 월요일
123
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