더 루마 호텔 앤 레지던스
더 루마 호텔 앤 레지던스은(는) 쿠알라룸푸르의 풍경과 생동감을 느끼고 싶은 여행객에게 완벽한 선택입니다. 숙소가 도심의 편리한 위치에 있어 쿠알라룸푸르의 필수 명소를 방문하는 데 더 많은 시간을 보낼 수 있습니다. 알고 계셨나요? Terminal Bersepadu Selatan이(가) 단 8.2km 거리에 있어 투숙객은 도시의 교통수단 중 하나를 편리하게 이용할 수 있습니다.
더 루마 호텔 앤 레지던스에서 제공하는 다양한 서비스와 편의 시설을 이용해 한층 편하게 머물러 보세요. 호텔 내에서 제공되는 무료 인터넷으로 편리함과 만족감을 느껴보세요. 원활하고 편리한 도착/출발을 위해 공항 이동 교통편 서비스는 체크인 날짜 전에 예약 가능합니다. 호텔에서 제공하는 렌터카 및 택시 서비스를 이용해 쿠알라룸푸르 여행을 한층 편리하게 즐겨보세요.
차를 운전해서 오실 경우 호텔 내 무료 주차장을 이용하시기 바랍니다. 여행 가방 보관, 컨시어지 서비스 및 안전 금고 등 프런트 데스크 서비스를 이용해 편하게 머물러 보세요. 호텔의 티켓 서비스 및 투어 이용으로 도시 최고의 엔터테인먼트 티켓을 쉽게 구할 수 있습니다. 옷을 깨끗하게 해 주는 더 루마 호텔 앤 레지던스의 드라이클리닝 서비스 및 세탁 서비스 이용으로 호텔 숙박 시 짐을 최소화할 수 있습니다.
매일 청소 서비스 및 룸서비스 같은 객실 내 편의 서비스를 이용하시면 머무시는 시간이 최적의 선택이 될 것입니다. 모든 이용객이 깨끗한 공기를 마실 수 있도록 호텔 내 흡연은 금지됨을 알려드립니다. 흡연은 지정된 흡연 구역에서 가능합니다.
더 루마 호텔 앤 레지던스의 객실에는 여행객이 필요로 하는 모든 편의 용품/시설이 갖추어져 있습니다. 본 호텔은(는) 투숙객의 편의를 위해 일부 객실에 암막 커튼, 에어컨 (Air conditioning) 및 린넨 서비스 등을 갖추고 있습니다. 일부 객실에서는 TV, 객실 내 비디오 스트리밍, 일간 신문 및 케이블 TV 등을 포함한 객실 내 엔터테인먼트 시설을 이용할 수 있습니다. 일부 객실은 인스턴트 커피, 미니바, 냉장고, 생수(병), 인스턴트 티, 커피/티 메이커 (Coffee/tea maker) 등이 제공되므로 음료 걱정을 하지 않으셔도 됩니다.
욕실 편의 용품이 투숙객의 만족도 향상에 중요함을 알고 있기에 본 호텔에서는 일부 엄선된 객실 내에 세면도구, 타월, 목욕 가운 및 헤어 드라이어을(를) 제공합니다.
식사 및 즐길 거리
더 루마 호텔 앤 레지던스에서의 매일은 숙소 내 맛있는 조식으로 시작됩니다. 모두가 맛있는 커피를 좋아합니다! 숙소 내 커피숍이 있다는 것은 매일 아침 또는 원할 때 언제든지 갓 내린 신선한 진짜 커피 한 잔을 즐길 수 있음을 의미합니다. 본 호텔에는 배가 고플 때마다 언제든지 이용 가능한 편리하고 맛있는 다양한 식사 옵션이 기다리고 있습니다. 본 호텔의 바에서 여행 동반자와 함께 즐거운 밤을 보내세요.
더 루마 호텔 앤 레지던스에서의 시간을 만끽해 보세요! 머무는 동안 모든 투숙객이 즐길 수 있는 다양한 레크리에이션 시설을 제공합니다. 본 호텔은(는) 해변 바로 가까이에 위치하고 있어 바다 근처에 머물 수 있습니다. 미용실, 스파 및 마사지 등을 방문하여 마음껏 즐겨보세요. 본 호텔의 숙소 내 수영장에 들어가 몸을 식히거나 상쾌하게 수영장을 몇 바퀴를 돌아보세요.
본 호텔의 풀사이드 바에서 드레스 코드 없이 캐주얼하게 칵테일이나 맥주를 즐겨보세요. 운동을 놓치고 싶지 않은 투숙객의 경우 본 호텔의 피트니스 시설이 젊고 건강한 몸을 유지시켜줄 것입니다. 본 호텔의 도서관에서 다른 투숙객과의 교류를 통해 사교적인 만남을 가져보세요. 상점에서는 완벽한 여행 기념품을 찾거나 간단한 여행 용품을 구입할 수 있습니다.
숙소 근처
쿠알라룸푸르에 머무는 동안 더 루마 호텔 앤 레지던스 밖으로 나와 모험을 떠나는 시간을 보내보세요. 쿠알라룸푸르 여행객이 꼭 방문하는 1.1km 거리의 Menara Kuala Lumpur을(를) 배경으로 사진을 남겨보세요.
이곳에 머물러야 할 이유
본 호텔의 부대시설 평점은 숙소 소재지에 있는 99%의 다른 숙소보다 높습니다.
본 호텔의 청결 상태 평점은 숙소 소재지에 있는 99%의 다른 숙소보다 높습니다.
본 호텔에 투숙했던 고객들로부터 숙소 소재지에 있는 99%의 다른 숙소보다 높은 평점을 받았습니다.
최고”
조용하고 한국인이 많지 않은 편안한 호텔입니다. 욕실이 넓고 좋았어요. 침구도 괜찮았고.. 편안히 잘 지냈어요
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Excellent hospitality & hotel”
Staffs were very warm & polite & welcoming from the moment we step out of the parking lift. Our favourite part is the complimentary option for in room breakfast, this is setting our expectations high for other hotels now. My request for iron & ironing board was fulfilled promptly. even though we told the front desk we’re stepping out for dinner so they can deliver it later, we later returned to our room with the iron & board already set up. Was very pleased with that. We got some complimentary chocolates as well as we’ve notified that we’re staying for our honeymoon, truly a nice gesture. Location wise is amazing, KLCC, Bukit Bintang is all within walking distance. Foods are easily accessible. Parking is free for hotel guests (you still need to take the ticket, front desk will punch it for you). Bed is very comfortable we slept like babies, soundproofing is great. Only loud occasional noises from hallway can be heard, otherwise it’s quiet. Bathtub is great. Love the minibar & nespresso machine. the snacks provided were very reminiscent of our childhood so we’re very pleased with that. Honestly i don’t think i even want to try other hotels in the golden triangle area now, hoping that the standard is kept as high as we look forward for other stays in the future at RuMa. Highly highly recommended.
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BEST HOTEL by far!”
I have been to KL maannnnyyyy times. In a year, i will definitely have a trip to KL at the very least 3 times since 2013. Among all the hotels that I have been too, The Ruma Hotel is THE BEST hotel ever! Everything was flawless! I was already impressed the moment i stepped out of the grabcar which brought us to the hotel from the airport. I booked a deluxe king room for 2 nights. On our first night, our mini fridge was spoilt. Hence, we called for it to be fixed. After 30mins, it was still faulty. As it was 1am, and we needed a fridge to store my daughter's milk, they offered us a new room, a free upgrade! I wasn't expecting an upgrade, maybe an ice pack to store the milk is good enough for the night. But The Ruma Hotel service recovery is TOP NOTCH! Their breakfast were SUPERB! The exact epitome of "ATAS". The room amenities were complete, the room was VERY clean, the location is central to pavillion and klcc & plus point is, late checkout up to 11pm! BEST HOTEL EVER!
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The Best Family oriented hotel in Kuala Lumpur”
The hotel welcomed us warmly with some refreshments while waiting for check-in procedures. Rooms are superb with in house minibar available for us (we booked two rooms BTW). Parking space for our cars also good and very clean. Pools also very good and we have a great time dipping in the swimming pool. Staffs are very friendly and assist us when we need assistance. Breakfast are the best for me. Many range of cuisine and the place for breakfast are also very comfortable. On the 2nd day breakfast are in room (due to SOP). The dishes we ordered arrive on time that we requested. It was a pleasant stay there for me and my family. I don't see any faulty in this hotel and will come again for family staycation in KL.
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Definitely honeymoon vibes”
Everything is soo lovely. From the moment we entered, the staffs, the aroma and the hospitality of Ruma is so indescribable. Free parking for check in guest. Served us asam boi sparking drink and wet wipes. $300rm need to be given as deposit. We booked Grand King Room and even receive a free shoe shine. Our leather boots are so clean and shiny after many days of riding. We got the 11th floor but no sight of KLCC. The bed is super comfy but the pillows are too soft. Sadly, their TV channels are pretty limited and there is no ironing board & iron in the room. You gotta request for it. Breakfast spread was awesome! We can order ala carte menu from the breakfast menu and served to us just like fine dining. We tried their in house dining food (Nasi Goreng & Char Kway Teow). Not bad. KLCC is about 5-7 minutes walk from Ruma. Wanted to try their in house spa massage but was shocked to see the starting price was about as RM600plus.
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Good location, value for money, nice breakfast food”
RuMa Hotel is one of the pricier establishments out there, but you get what you pay for (not sure if you feel the same paying full price without Agoda or direct website promos) with an excellent breakfast (they adhere to SOPs), complementary minibar and water, Nespresso machine and spacious room. It is also located in-between KLCC and Pavilion - not near enough where you can wear 5-inch heels to walk or while carrying 2 suitcases, but near enough to not get drenched in sweat (the walk is sort of uphill). My only suggestions for improvement are to have a mix of thick and thin pillows as I find the overly thin pillows uncomfortable, and the lack of tissues (housekeeping missed this out because the tissue box is inside the drawer and they didn't realise it's finishing - understandable as I don't expect them to stick their hands inside seeing as COVID is still rampant, but perhaps have 2 tissue boxes? One for the living room and one for the bathroom?). Other than these I'm pleased with my stay and would recommend others to stay here again - I would come again myself but I would need to save up for it / wait for a special occasion).
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Best 5 star hotel”
So we got upgraded from Deluxe to Grand Room. Thank you very much:) Room was quite futuristic and state of the art design while including a hint of dynasty in it. Very comfortable and will go again. The sink was something new for me. Copper sink, never seen it before. Pillows was quite soft but you can still change by calling the hotel Helpdesk. We had the room dining, food was good but it’s on costly side. Breakfast was one of the best we had. You literally eat like Royals. Overall good place to spend time with family and loved ones.
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Perfect in everyway!”
I don’t think I have ever made a review online, but this one is an exception. I am in awe the first time I got in. Firstly, they greet me by my name (I arrive quite late hence they are probably expecting me already), secondly they asked when is my estimated time of departure to see if they could set a late check out...wow. The room itself is amazing, I love everything about it....the cleanliness of the design, the sophistication....bed is comfy, the bathroom is so clean and spotless. Location is so strategic...walking distance to Pavilion shopping center. Lastly, the staff is superb, you cant get better customer service here! I would def come back!
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최고”
Exceptionally wonderful. It was my husband's birthday and I have requested the hotel tp arrange balloons and a cake in the room during my booking. When we reached on that day, the room was decorated as requested. Perfect stay and I love the room so much, comfortable and spacious. We had our breakfast in the room and it was presented nicely. We had our six-course dinner at the ATAS restaurant and got a 40% discount when using a CIMB debit card. At lastly, we have our late check out at 6 pm without any charges, we do enjoy to the max. Definitely deserve an exceptional ratings!
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Anniversary Stay”
Made arrangements with RuMa via Agoda for our 5th wedding anniversary staycation. Agoda coordinated with RuMa accordingly and the service was excellent even before we checked in. Was gladly pleased with some of the generous upgrades for tea time meals and the mini bar. The room was so beautiful and the staff decorated it with rose petals for the occasion. Housekeeping even responded fast at 1am for a stiffer pillow and two staff came just to deliver a pillow! The whole hotel was an artful delight for the senses and pictures. We also had our scrumptious dinner at The Atas restaurant and was superbly attended by Deva, and again at breakfast. Outstanding service! Felt like we were in a 6-7 star hotel. Amazing experience all the way right til check out. Definitely worth the experience and hospitality. Thank you RuMa and Agoda for making our anniversary so memorable. We will be back again. :)
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Perfect staycation!”
Had my 10th anniversary staycation here and got free upgrade in room. Love the design and cleanliness of the hotel. Upon checking in, they already know my name and served me with drinks and detailed explanation. The breakfast included were superb. The service is excellent! Love the flexible check in and out time and the minibar! Location wise is just 8 mins walk to pavilion and 5 mins walk to klcc park. In conclusion, everything is perfect!
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Perfection”
Hands down to one of the best hotel in KL. In my opinion, even better than some famous hotel group. The hotel is located in a quiet and exclusive neighbourhood within the central city, offering guest a much tranquil environment. For shopping experience, KLCC is just 3 min across the street and another 10 min to reach heart of Bukit Bintang via covered walkway. The service and experience starting from check in is exquisite. Service crew are welcoming and did excellent job attending to every guest. For breakfast, you have the option of either have it in room by filling up the ordering form or buffet style in their restaurant. Breakfast spread is great and food are at a very high quality. Love the entire property design, every corner and edges are carefully crafted. The room is beautiful and comes with complimentary mini bar which is rarely offered even in other luxury hotels. If you are in KL be it long holiday trip or staycation, this hotel should come at the very top.
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Great services”
The staffs were very friendly and spoke in Malay, very good impression. The room very clean and everything provided as they should. Just that for a family with young children, to go for breakfast at the restaurant can be quite hassle, luckily we can opt for the meals to be delivered to room. That’s a good initiative 👍🏻 I just hope that the selections can be more variable and we can choose maybe more qty as we also have toddler with us.
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Very luxury and great service ”
This place has a very comfortable environment.as I enter the building I was welcome a drink and a greet at my footsteps They should mentioned to guest with visitor about the few options of parking validation. 1. First 2 hours Is free if you dine in and additional hours is RM15 per hour 2. A flate rate of RM15 for the whole night if you have visitors who wish to stay later . So I would say, check on your timing you should decided upon your exit. I would give my experience a 5 star review .
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Great for staycation”
RuMa Hotel & Residences is really a beautiful place with luxury feel to our stay. The flexi check in check out is a deal maker for us to decide to stay here for our staycation as we don't have to stress out on the time to check and check out. Although during our check in, we got some set back as apparently we have to inform in advance on our check in check out time (we thought the flexi time should be by default as standard package) and was really disappointed after being told we have to check out latest by 1pm. Ali, the staff who attended us did a great job to help to extend our check out time to later evening which is much appreciated. Overall, we enjoyed the stay very much and would recommend to everyone looking for a staycation. Just remember to confirm the check in and check out time when do the booking.
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Beautiful boutique hotel”
Had a staycation with a friend and loved everything about it. We were upgraded free of charge which was a lovely surprise. The room was beautiful- classy modern with unique touches. Super comfortable bed. We loved the pool and bar. Very relaxing. High tea was the best I’ve experienced in KL! If you’re looking for something special and a little more intimate then this is your place :)
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Staycation”
Great staff, i felt welcome since the first step into the hotel. Got our welcome drink and wet tissue while waiting for check in. And then for the room itself, was equipped with full minibar. 7 water bottles and then can drinks and coffee machine, you can never get thirsty in the room. Oh and the best part is i get the chance to try the gym and all the equipment is up to date & functional and there is a towel and again free drinks in the small fridge you can take for free. And then for breakfast, there is a buffet & we have been given a menu for a certain food that need to be ordered. I like everything about this hotel and would definitely be back.
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Excellent service, polite and friendly staffs. ”
Checking in and out was easy, very straight forward. 24hrs of checking in and out! Parking in the basement is absolutely safe with cameras. I would like to suggest that maybe the hotel could add few more cameras at the motorcycle parking lots. In room service was a great experience for me. Price for the food are somehow fair to me. The hotel also serves in room breakfast. I would also like to suggest to have a little bit more of varieties in the breakfast menu. Overall the experience i had throughout my 3 nights of stay in The Ruma was a great experience. Obviously recommendable and would come back again for the great service by the hotel.
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Excellent hotel, staff friendly!”
The excellent hotel that I even went,all the staff with friendly smile, welcoming, polite and helpful. Hotel very clean and very comfortable, very enjoy to stay with it. Nominate staff name Nash, he working at front desk, very helpful, polite, always smile and great with us. Thank you The RuMa, you did a great service for us.We enjoy it!Love it!
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Best hotel in town”
The RuMa is my new favourite hotel in town. Location is a plus point, it is within walking distance to KLCC. Staff is superb, they will come out of nowhere to assist you. Extremely pleasant & helpful. You can see that they are very happy with their job. I stayed in the Deluxe King Room, it is perfect for a couple. Very nicely decorated, love the lighting, the blinds, the door (yes the door) Mini bar is complimentary, and also some snacks Love the Santai Bar and ATAS. Didnt get tot ry the UR SPA and SEVEN bar. Highly recommend this hotel and we willl definitely be back!
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