더 사칼라 리조트 발리 - 올 스위트 (The Sakala Resort Bali - All Suites)

Dear Patrick, “Beyond Expectations in Every Way” — now that’s a title we won’t forget anytime soon! 😊 Thank you so much for sharing such a heartfelt and detailed review. We’re absolutely delighted to hear that your stay felt seamless, warm, and genuinely welcoming from the very beginning. Creating that perfect balance between comfort and a touch of luxury is exactly what we aim for, so it’s wonderful to know you experienced just that. Your kind words about our team truly mean the world to us. Annisa, Tania, Taufic, and Cok will be so happy to hear they made your stay memorable. Making our guests feel like they’re being cared for by friends is one of the greatest compliments we could ever receive. You said it perfectly—it’s the people who turn a great stay into an unforgettable one. We’re incredibly proud of our team, and your recognition will definitely make their day. Thank you as well for your recommendation—it’s the highest compliment we can get. We truly look forward to welco

Hi Putri! 😊 Thank you so much for sharing your Memorable Short Getaway with us — we’re absolutely thrilled that your stay was filled with warmth, comfort, and great memories! 💛🌴 It’s wonderful to hear that Pak Agung made such a great first impression and took the time to walk you through everything — we’ll be sure to pass along your kind words to him! 🙌 And we couldn’t agree more… those pool-access balconies are pure magic, aren’t they? 🏊‍♀️✨ We’re also so happy you enjoyed the breakfast — our culinary team will be delighted to know it left such a great impression 🍳🥐💕 Thank you as well for your helpful feedback about the mosquitoes. While we do take preventive measures across the resort, we completely understand how important it is to keep your room as comfortable and bug-free as possible. We’ll definitely reinforce our daily in-room mosquito control, especially during housekeeping service — your comment helps us improve, and we truly appreciate it 🙏🦟 We hope to welcome

Dear Innah, Your review touched our hearts 💕 Thank you so much for taking the time to share your experience, even though your trip came with a few unexpected challenges. We’re truly sorry that you and your husband had to deal with Bali belly during your holiday 🌺🙏 — but we’re beyond grateful that Demmy was able to bring care, comfort, and a few smiles along the way. From personally delivering breakfast, to surprising you with a little birthday treat 🎂✨, to simply greeting you with warmth and kindness — this is exactly the spirit of hospitality we strive for at The Sakala Resort. We couldn’t agree more: Demmy is indeed an incredible asset to our team, and we’ll make sure he knows how much his attentiveness meant to you both 💖. We hope that, despite the tummy troubles, you were able to take home happy memories — and we’d love to welcome you back again under sunnier, healthier circumstances 🌞🌴. Next time, we’ll be ready with more smiles, more comfort, and hopefully only good sur

Wow… what a beautiful way to describe your honeymoon stay with us 🥰 Thank you so much for sharing such a glowing review of The Sakala Resort Bali. We’re absolutely delighted to know your stay felt “perfect from start to finish” — especially for such a special occasion. A honeymoon should be nothing less than magical, and we’re so happy our spacious rooms, peaceful beachfront setting, and relaxing atmosphere helped create those unforgettable moments. It’s wonderful to hear you enjoyed the private beach access and our stunning pool area — there’s something extra special about slow mornings by the water in Bali, isn’t there? And we’re thrilled that our breakfast spread hit the mark too. Starting the day with plenty of delicious choices is always a good idea on holiday! Most of all, your kind words about our team truly mean the world to us. Going above and beyond is exactly what we aim for, and knowing you felt genuinely cared for makes us incredibly proud. Thank you for recommending

Dear Huda, Thank you so much for sharing your detailed feedback with us. We’re truly sorry to hear that your family’s holiday didn’t go as planned – especially with your son’s superficial injury 😔. We know how even a small cut can really put a damper on a beach vacation, and we’re glad our team was able to quickly assist and facilitate the medical care needed. Regarding the pool tiles, we do daily inspections of our 1-million-tile lagoon pool, but sometimes—especially under the waterslide where visibility is tricky—a tile may come loose due to water pressure. We’ve not only already fix it but also added a submerged rubber mat in that area as an extra precaution, so incidents like this won’t happen again. About your experience at the Beach Club – we believe there might be a misunderstanding here as our food and beverage team was not aware of the incident and they did not understand your request for a discount. This is usually coordinated through our Duty Manager so we can handle it

Hi Susi! 😊 Thank you so much for your kind review — we’re so glad to hear you had a great (even if short!) stay with us at The Sakala Resort 💛 One night is never quite enough, but we’re happy you got to enjoy our spacious rooms, comfy bed, and delicious breakfast — sounds like you made the most of it! 🛏️🍳✨ You’re absolutely right about the road — the beach is just across, but it can get a little busy at times. That’s why we have security personnel available 24/7 to assist our guests safely across whenever needed 🚦👮‍♂️ Just give them a wave, and they’ll be more than happy to help! We hope next time you can stay a little longer and enjoy even more of what Sakala (and Bali!) has to offer 🌴🌺 Warm regards, The Sakala Resort Bali 🌴

Dear Saraswhaty, Warmest greetings from The Sakala Resort Bali. Thank you very much for your wonderful review. We are truly delighted to hear that you had an awesome trip and an excellent stay with us. Your kind words about our team mean a great deal. Providing genuine hospitality and ensuring our guests feel comfortable and well cared for is exactly what we strive for every day, so it is very rewarding to know that our daily follow-ups and service made a positive difference to your experience. We are also thrilled that you enjoyed our breakfast selection and had a great time at the beach club restaurant and bar — it’s always a favorite spot to relax and unwind. We sincerely look forward to welcoming you back for another memorable stay in the near future. Warm regards, The Sakala Resort Bali team

Hi Alysha! 😊 Wow — thank you so much for the glowing review! 🌟 It truly means the world to us that you had such an amazing stay 💖 We’re over the moon to hear that Demmy and Dimas made your experience unforgettable — they’re absolute gems, aren’t they? 🥰 We’ll make sure they hear your kind words (and probably blush a little 😄). Our team takes great pride in making every guest feel at home, especially those visiting from far away 🌍 We’re also thrilled that you enjoyed our cozy rooms, the unbeatable location right on the main beach, and all the fun just steps away — water sports, restaurants, sunsets… it’s hard not to fall in love with Sakala life! 🏖️🍹 Thank you for recommending us 110% — we love that energy! We can’t wait to welcome you back for round two (or three 😉) With warmest wishes, ✨ The Sakala Resort Bali Team ✨ 💌

Dear Lucy 🌸✨ Wow — your review absolutely made our day! Thank you so much for calling your stay with us “the most perfect” 🥰. We’re thrilled to know that you and your family enjoyed the spacious rooms, our sparkling pool, and the peaceful evenings 🌙💤. Our team truly loves going the extra mile, so it’s wonderful to hear that their efforts made your stay even more special 💖. And yes, there’s always something fun to do for little ones — we love seeing families make memories together here! 👨‍👩‍👧‍👦🌴 We can’t wait to welcome you back for more sunshine, relaxation, and smiles. Until then, sending you warm Balinese hugs 🤗☀️. With gratitude, The Sakala Resort Bali Team 💕

Thank you so much for your lovely review, Sherryn! 😊🌺✨ We’re absolutely delighted to hear your stay felt exceptional — that’s exactly what we love to aim for! So happy you enjoyed our amazing buffet breakfast (the team will be smiling ear to ear hearing this 🥐🍳💛), and great to know you had fun at both the Beach Club across the road and our lagoon pool — two of our guests’ favorite spots to unwind under the Bali sun 🌴😎💦 It’s wonderful that your room felt nice and comfortable too. And yes, the nearby food options are super convenient for when you feel like exploring a little — always something tasty just a short walk away! 🍲🌮👣 Thank you again for staying with us, Sherryn. We’d be truly thrilled to welcome you back for another relaxing getaway! 💖🏝️😊

Yth. Bapak/Ibu Farid, Terima kasih banyak sudah memilih The Sakala Resort untuk momen spesial keluarga Anda 🥰🎉 Kami merasa sangat terhormat bisa ikut merayakan ulang tahun pertama putra tercinta — selamat ya! 🎂👶💙 Kami senang sekali mendengar bahwa Bapak/Ibu dan keluarga menikmati free upgrade kamar, dekorasi ulang tahun, serta birthday cake 🎈🍰 Ditambah lagi dengan keramahan staf, kebersihan, fasilitas, dan makanan yang “mantabb” — komentar seperti ini benar-benar bikin tim kami tersenyum lebar 😊🌴 Terima kasih atas rekomendasinya, itu sangat berarti bagi kami 🙏 Kami tunggu kedatangan Bapak/Ibu dan keluarga kembali untuk liburan berikutnya dengan kenangan manis lainnya ✨ Salam hangat dari seluruh tim The Sakala Resort 💙😊

Dear Mr. Gaurav, Thank you for taking the time to share your feedback. We are truly sorry to read that your recent stay did not meet your expectations. We were admittedly surprised to read your review, as our team had been in contact with you during your stay and at departure, and no concerns were raised at that time. That said, we absolutely respect that sometimes reflections come afterward, and we take them seriously. Regarding the villa condition, we have re-inspected the wooden flooring following your comments. We did not find any damage, and in fact the flooring was re-coated approximately six months ago as part of our scheduled preventive maintenance program. However, we understand that perception matters, and we will continue to review areas where aesthetic improvements may be required. Concerning the pool, our operational logs confirm that it was cleaned and serviced on the morning of your arrival. As it is an outdoor private pool, occasionally small debris can be carried i

We're absolutely delighted to read your glowing review Ms Ratna! 😊 It’s wonderful to know that our anniversary decorations and cake added a special touch to your celebration. Your appreciation for the well-equipped room and handy amenities like the kitchen, mini bar, and even the drying rack, truly warms our hearts. We're glad these details made your stay comfortable, especially for a longer visit. A big thank you for acknowledging our meticulous housekeeping efforts – no funny smells or dark spots here! And yes, the views from our infinity pool are indeed a sight to behold. 🌊 We're thrilled your daughter had a fantastic time at the kids club, and it's great to hear about your positive experiences with our gym and spa. Just a little note: our gym actually spans 4 floors, packed with a variety of new equipment to explore! Special thanks for recognizing the warmth and helpfulness of our staff, especially Ibu Vina. Your kind words are a huge encouragement to us all!

Absolutely! Here’s a warm and friendly response with a little smile, a little info, and a lot of heart 😊👇 ⸻ Hi Khin! 🌞 Thank you so much for staying with us at The Sakala Resort Bali and for taking the time to share your feedback — we’re really happy to hear that your stay was comfortable and felt like good value 🙏💛 We know that finding a good balance between price and experience is important, and we’re glad we hit the mark for you! We hear you about breakfast timing 🍳⏰ It’s true that we start serving at 7:00am and begin closing things down around 10:00am — though guests are more than welcome to linger and enjoy their meal a little longer 😊 What we’ve noticed is that most of our guests tend to come between 8:00–9:00am, and only a few arrive after that. But we totally get it — when you’re on holiday mode, the idea of early breakfast can feel like a contradiction 😄 Your suggestion is noted and appreciated! Regarding the front desk, thank you for pointing that out. You’re abs

Hello there! 🌴 Thank you so much for your fantastic review! We're thrilled to hear you enjoyed the serene beauty of Nusa Dua along with the variety of water activities right at your fingertips. It's great that our complimentary shuttle service added a touch of convenience to your stay, and that you found our pool area with the in-pool bar to your liking. 😊 We appreciate your feedback on the jacuzzi jets and the bed size; we’re always looking for ways to enhance our guest experience and will definitely take these points into consideration. 🛠️ It's wonderful to know that our two-bedroom accommodations fit your group comfortably and that our health club met your expectations. Most of all, we're overjoyed that our staff made such a positive impact on your visit. Providing warm, attentive service is what we love to do, and it’s heartening to hear how they went above and beyond, especially in handling the issue with your room so efficiently. See you soon!

Hi Miss! 😊 Wow — thank you so much for this absolutely wonderful review! From start to finish, it sounds like your stay with us was full of sunshine, smiles, and poolside perfection 🌞💦 We’re so glad you loved your pool access room — they really are a treat, aren’t they? That little kitchenette and coffee machine combo is ideal for a slow, peaceful morning (and we’re extra happy to hear the coffee passed the all-important taste test ☕😉). And yes, having the pool bar just across from your room… some might call that strategic relaxation 🍹😄 We’re also thrilled you enjoyed both pool areas! The main pool with that sea view is such a gem — it’s hard to beat the combo of blue skies, ocean breeze, and a comfy lounger 🌊🌴 We hear you on the location — it’s a little tucked away, but we’re happy you found some great local restaurants nearby (and we completely agree, a short walk can lead to some delicious hidden gems 🍜). That said, it makes us smile knowing you felt the food here was w

Dear Chrestella 🌸, Wow, what a beautiful review — thank you so much for taking the time to share your experience with us! 🥰 We’re absolutely delighted to hear that you and your family had such a wonderful stay. Your kind words about our Kids Club truly made our day! 🎈✨ We believe that happy kids mean happy parents, so we’ve packed it full of fun activities like kite-making, mocktail mixing, and even dressing up in traditional Balinese clothes 🇮🇩💕. It’s lovely to hear that your little ones enjoyed it as much as we hoped they would! And yes, our spacious rooms with that touch of tropical garden bliss are something we’re very proud of 🌿🛁 — thank you for highlighting that! Choosing the lower ground floor for extra privacy and a cooler atmosphere is such a great tip for future guests too 🙌. Hearing that you, as a local guest, feel proud of our hotel really touches our hearts 💖. We always strive to offer world-class service while celebrating our beautiful Balinese culture. We