잠잠 풀만 마카 호텔 (ZamZam Pullman Makkah Hotel)
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클래식 쿼드룸 시티 잠잠 풀만 마카 호텔 (ZamZam Pullman Makkah Hotel)
로비 잠잠 풀만 마카 호텔 (ZamZam Pullman Makkah Hotel)
로비 잠잠 풀만 마카 호텔 (ZamZam Pullman Makkah Hotel)
사진 보기(총 65개)
관심 숙소에서 삭제됨
7.5
좋음
이달에 9.7% 상승
/10
( 20441 건의 이용후기)투숙객 생생 리뷰 속으로 >>
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9.3
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숙소 위치 평가 점수
위치 평가 - 최고
주차
이용 가능
  • 아브라즈 알베이트 타워250 m
  • 알 마스지드 알 하람 모스크340 m
  • 카바390 m
  • 블랙 스톤450 m
  • 알 히아즈 몰4.43 km
  • 알 잠라 알 우스타5.02 km
  • 자발 알 누르(빛의 산)5.35 km
  • 메카 몰7.01 km
  • 사파 투 마르와11.82 km
  • 아라파트산18.02 km
  • 무료 Wi-Fi
    2018

    잠잠 풀만 마카 호텔 (ZamZam Pullman Makkah Hotel)

    Abraj Albait Complex, 아지아드, 메카, 사우디아라비아, 21955 - 지도에서 보기

    인기 많은 숙소입니다!

    159회 예약됨 | 현재 22명의 여행객이 이 숙소 확인 중

    우수 | 객실의 안락함 및 쾌적함
    객실의 안락함 및 쾌적함 평점: 8.1
    아주 좋음 | 서비스
    서비스 평점: 7.9
    아주 좋음 | 숙소 청결 상태
    숙소 청결 상태 평점: 7.7
    아주 좋음 | 부대시설
    부대 시설 평점: 7.4
    • 공항 이동 교통편 서비스

    • 무료 Wi-Fi (모든 객실)

    • 환전

    • 에어컨

    • 일일 청소 서비스

    지난 24시간 동안 메카 소재 모든 아고다 숙소의 93%보다 저렴다양한 날짜로 아고다에서 판매하는 메카 소재 984개 숙소와 비교
    가격 대비 만족도7.6
    숙소 위치 평가 점수9.3
    가장 가까운 공항킹 압둘아지즈 국제공항 (JED)
    공항까지의 거리74.2 km

    잠잠 풀만 마카 호텔의 예약 가능한 객실

    8.1
    우수
    객실의 안락함 및 쾌적함
    클래식 쿼드룸 시티 (Classic Quad Room City)
    클래식 쿼드룸 시티 (Classic Quad Room City)
    ...
    • 객실 크기: 37 m²
    • 전망: 시티뷰
    • 싱글베드 4개
    숙박 날짜 입력해 요금 확인하기
    주니어 스위트 2 싱글베드 (Junior Suite 2 Single Beds)
    주니어 스위트 2 싱글베드 (Junior Suite 2 Single Beds)
    ...
    • 객실 크기: 45 m²
    • 금연
    • 싱글베드 2개
    숙박 날짜 입력해 요금 확인하기
    디럭스 트윈룸 (Deluxe Twin Rooms)
    디럭스 트윈룸 (Deluxe Twin Rooms)
    ...
    • 객실 크기: 37 m²
    • 전망: 시티뷰
    • 싱글베드 2개
    숙박 날짜 입력해 요금 확인하기
    클래식 트윈룸 (Classic Twin Room)
    클래식 트윈룸 (Classic Twin Room)
    ...
    • 객실 크기: 37 m²
    • 전망: 시티뷰
    • 싱글베드 2개
    숙박 날짜 입력해 요금 확인하기
    프레지덴셜 스위트 (Presidential Suite)
    프레지덴셜 스위트 (Presidential Suite)
    ...
    • 객실 크기: 70 m²
    • 금연
    • 킹베드 1개
    숙박 날짜 입력해 요금 확인하기
    프레지덴셜 스위트 (시티뷰) (Presidential Suite - City View)
    프레지덴셜 스위트 (시티뷰) (Presidential Suite - City View)
    ...
    • 객실 크기: 70 m²
    • 금연
    • 킹베드 1개
    숙박 날짜 입력해 요금 확인하기
    더블 (전망 있음, 1인) (Double Single Use With Views)
    더블 (전망 있음, 1인) (Double Single Use With Views)
    ...
    • 객실 크기: 37 m²
    숙박 날짜 입력해 요금 확인하기
    더블 / 트윈 (전망 있음) (Double Or Twin With Views)
    더블 / 트윈 (전망 있음) (Double Or Twin With Views)
    ...
    • 객실 크기: 37 m²
    숙박 날짜 입력해 요금 확인하기
    슈페리어 트윈룸 (Superior Twin Room)
    슈페리어 트윈룸 (Superior Twin Room)
    ...
    • 객실 크기: 37 m²
    • 전망: 시티뷰
    • 싱글베드 2개
    숙박 날짜 입력해 요금 확인하기
    스위트룸 프레스티지 (Suite Prestige)
    스위트룸 프레스티지 (Suite Prestige)
    ...
    • 객실 크기: 70 m²
    숙박 날짜 입력해 요금 확인하기
    숙소 순위|메카984개 숙소와 비교
    숙소 순위 정보 모두 보기
    위치 평점
    9.3/10
    객실의 안락함 평점
    8.1/10
    객실 크기
    48 sqm.
    서비스 평점
    7.9/10
    더 높음!
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    %
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    더 높음!
    98
    %
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    더 넓음!
    97
    %
    의 메카 숙소 대비
    더 높음!
    96
    %
    의 메카 숙소 대비
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    한눈에 보는 잠잠 풀만 마카 호텔

    한눈에 보는 잠잠 풀만 마카 호텔

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    이용후기에서 가장 많이 언급된 편의 시설/서비스

    조식
    38회 언급됨
    청소 서비스
    27회 언급됨
    인터넷
    12회 언급됨
    음식/식사 및 레스토랑
    7회 언급됨

    편의 시설 및 서비스

    접어보기

    주변 주요 시설

    명시된 거리는 지도상의 위치를 일직선으로 측정한 거리로 실제 거리는 다를 수 있습니다.
    접어보기

    음식/식사 및 레스토랑

    조식 옵션

    영국식/아일랜드식

    숙소 내 레스토랑

    Al Zahra Restaurant
    요리:인터내셔널
    메뉴:알라카르트(a la carte)

    주변 즐길 거리

    명시된 거리는 지도상의 위치를 일직선으로 측정한 거리로 실제 거리는 다를 수 있습니다.
    접어보기

    숙소 정책

    접어보기

    이용 정보

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    잠잠 풀만 마카 호텔 실제 투숙객 작성 이용후기

    종합 이용후기 점수
    7.5
    좋음
    이용후기 20441 건의 이용후기
    실제 이용 투숙객 작성 / 제공:
    이용후기 - Agoda (1280)이용후기 - Booking.com (19161)
    아고다의 이용후기 점수8.0
    /
    10
    우수
    이달에 9.7% 상승
    숙소 청결 상태7.7
    부대시설7.4
    위치9.3
    객실의 안락함 및 쾌적함8.1
    서비스7.9
    가격 대비 만족도7.6
    메카의 평균 평점보다 높음
    투숙객 평점으로 맞춤 보기
    9점 이상 - 최고 (250)
    8~9점 - 우수 (138)
    7~8점 - 좋음 (125)
    6~7점 - 양호 (76)
    6점 미만 - 기대 이하 (163)
    숙박 시기로 맞춤 보기
    3월~5월 (163)
    6월~8월 (158)
    9월~11월 (219)
    12월~2월 (212)
    전체 이용후기 (1280)
    객실 종류
    작성 언어

    검색어별 이용후기 보기: 

    [100% 실제 이용후기 752건 보기 중]
    12345
    10.0
    최고
    Mohammed (사우디아라비아)
    유아/아동 동반 가족 여행객
    클래식 트윈룸
    2019년 6월 | 1박

    The best in every thinks.”

    Only coment is check out very slow 2 hours !!!??

    작성일: 2019년 7월 21일 일요일
    6.4
    양호
    saleh (쿠웨이트)
    커플/2인 여행객
    2019년 1월 | 3박

    양호”

    good

    작성일: 2019년 7월 21일 일요일
    6.0
    saleh (쿠웨이트)
    커플/2인 여행객
    프레지덴셜 스위트 - 부분적인 하람 전망
    2019년 1월 | 2박

    보통”

    good location

    작성일: 2019년 7월 21일 일요일
    8.0
    우수
    Tengku (말레이시아)
    커플/2인 여행객
    클래식 트윈룸
    2019년 4월 | 1박

    Double Lift To Haram”

    All facilities and condition of hotel are good. The only problem is you need double lifts to get to Haram. The hotel lifts are good. But the lifts in the mall are a problem. Makes your time to get to Haram more.

    작성일: 2019년 4월 15일 월요일
    5.2
    Nur (싱가포르)
    그룹 여행객
    슈페리어 트윈룸
    2019년 4월 | 8박

    Outdated & poor breakfast. ”

    Pros - Location is excellent. A stone throw away from Haram & convenient access to the mall below (though the elevator is a pain). Staff are great. We appreciate Basyaer from the front desk who assisted us as we needed an additional room upon checking in. She was helpful and did her best to get us connecting rooms. Cons - As we have stayed in plenty other Pullman hotels, this one is truly the black sheep. The room is old; passable. There’s a kitchenette but we are forbidden to use the electric stove. Dining table was shaky. The mattresses need to be replaced.. They were no longer firm. And the toilet.. We couldn’t even close one of the toilet doors. As for the breakfast, for the 9 nights that we stayed there, menu were the same every day - rice with no matching dishes, hot dogs with chili, roasted potatoes. For a five star hotel, you can’t even request the kind of eggs you want. It is all pre-made. For this price, another hotel nearby would be a better option.

    작성일: 2019년 5월 12일 일요일
    6.0
    Nur (싱가포르)
    그룹 여행객
    클래식 트윈룸
    2019년 4월 | 8박

    Outdated and poor breakfast for a five star chain”

    Pros - Location is excellent. A stone throw away from Haram & convenient access to the mall below (though the elevator is a pain). Staff are great. We appreciate Basyaer from the front desk who assisted us as we needed an additional room upon checking in. She was helpful and did her best to get us connecting rooms. Cons - As we have stayed in plenty other Pullman hotels, this one is truly the black sheep. The room is old; passable. There’s a kitchenette but we are forbidden to use the electric stove. Dining table was shaky. The mattresses need to be replaced.. They were no longer firm. And the toilet.. We couldn’t even close one of the toilet doors. As for the breakfast, for the 9 nights that we stayed there, menu were the same every day - rice with no matching dishes, hot dogs with chili, roasted potatoes. For a five star hotel, you can’t even request the kind of eggs you want. It is all pre-made. For this price, another hotel nearby would be a better option.

    작성일: 2019년 5월 12일 일요일
    10.0
    최고
    Md
    유아/아동 동반 가족 여행객
    클래식 트윈룸
    2019년 4월 | 7박

    Great hotel with great location.. The people who wants to stay close to Haram then this is the place”

    This property has tremendous facilities and I have found out that this hotels facilities are value for money. The staffs are very helpful and friendly. View and amenities are up to the mark, so I will stay in Pullman if I could go to Mekkah again and I strongly suggest this hotel to those people who wants to stay close to Masjid Al Haram..

    작성일: 2019년 5월 9일 목요일
    7.2
    좋음
    Norhayati (싱가포르)
    커플/2인 여행객
    클래식 트윈룸
    2019년 4월 | 11박

    Umrah ”

    I am thankful to Mr.Hossham at the front desk and Mr.Mahadar at the concierge desk for helping us during the stay.Mr Hossham help us to buy the tickets trains to Madinah.Overall the stay was pleasant .The only negative side is Pullman zam2 should hire more housekeeping supervisors to check regularly the cleanliness of the roomsThank you for the 10 day stay..

    작성일: 2019년 5월 6일 월요일
    7.6
    매우 좋음
    shiron (사우디아라비아)
    유아/아동 동반 가족 여행객
    클래식 트윈룸
    2019년 4월 | 3박

    Charged for Early Check- in”

    Once I made booking via AGODA, I sent request for early check in via Email as well as phoned to Zam Zam Customer service, They state as they will offer of the room available. but, once I reached Hotel they charged me additional money.

    작성일: 2019년 4월 28일 일요일
    8.8
    우수
    AK (브루나이)
    청소년 동반 가족 여행객
    클래식 트윈룸
    2019년 1월 | 1박

    Value for money but ....”

    Overall it’s quite okay. It’s just that the staff need to be aware of how book through agoda works. As i told the staff the payment is already paid in full through agoda, but he insist that i havent pay for the room. As what stated in my agoda booking reference, it‘s stated PAID. Have to inform the manager about this, then problem solved. It took me more than 10 mins waiting.

    작성일: 2019년 1월 14일 월요일
    10.0
    최고
    Ahmed (방글라데시)
    유아/아동 동반 가족 여행객
    클래식 트윈룸
    2018년 12월 | 4박

    Umrah 2018-19”

    I have travelled to Makkah with my 6 years & a 11 years old for Umrah in Dec 2018 & this was my also our first visit to KSA. As my travel agent failed to reserve a hotel for us, I've decided to take the liberty to book ZamZam Pullman for 4 nights based on the reputation and location of the hotel and I'm extremely glad that i did that. It was surely a very pleasant stay - Clean rooms, friendly and helpful staff along with pleasant breakfast. Our stay would certainly be a memorable one.

    작성일: 2019년 1월 5일 토요일
    8.0
    우수
    Abdul (사우디아라비아)
    커플/2인 여행객
    클래식 트윈룸
    2018년 11월 | 3박

    Hotel location is fantastic ”

    Nice location check in is very slow , it's difficult to get in and out of the hotel due to elevator , they also charge for car park like 220 SR per night slow wifi connection in the room and hard to find taxi

    작성일: 2018년 11월 22일 목요일
    8.8
    우수
    shiron (사우디아라비아)
    유아/아동 동반 가족 여행객
    클래식 트윈룸
    2018년 9월 | 2박

    Good”

    Good; I requested haram view and top floor during my booking, the call centre rep promised me they will provide if it is available. when I checked in Room was available that time but Hotel requested additional money for haram view. This is not acceptable. Management - FYI & further action.

    작성일: 2018년 10월 5일 금요일
    6.4
    양호
    M (사우디아라비아)
    청소년 동반 가족 여행객
    2019년 6월 | 2박

    Not Satisfied with Hotel offering”

    I got presidential suite and many surprise waiting 1- Room was not well clean and kitchen had no spoon for coffee and tea 2-No bathroom sleepers available , had to request 3-Room service was too poor , requested spoon and extra blanket and came after 24 hours Overall hotel is not up to the mark of 5 star

    작성일: 2019년 7월 1일 월요일
    9.2
    최고
    mariam (바레인)
    유아/아동 동반 가족 여행객
    클래식 트윈룸
    2019년 5월 | 2박

    최고”

    great place to be recommended but need a bit more clean specially the carpet

    작성일: 2019년 7월 12일 금요일
    7.2
    좋음
    Mohamed (사우디아라비아)
    유아/아동 동반 가족 여행객
    클래식 트윈룸
    2019년 3월 | 2박

    A good hotel but there is a room for improvement ”

    The hotel is very close toHaram , rooms are capacious, but need more efforts to keep it clean, the bathrooms needed maintenance and renovation, and there’s a need to provide toiletries . There was a wide variety of food in the breakfast menu, but the staff seemed overwhelmed. Overall the staff are friendly, facility is cleanish, and value for money, but needs some attention.

    작성일: 2019년 3월 29일 금요일
    4.0
    Muhammad (사우디아라비아)
    유아/아동 동반 가족 여행객
    클래식 쿼드룸 시티
    2019년 3월 | 3박

    Bad Hotel and Service”

    Had the worst experience ever at this hotel! 1. Check in took 40 minutes because the staff were really slow! Also, had to argue with the guy at the reception that a Quad room means four beds, while he insisted that he can only give three beds since there are three adults. While my booking was for a quad room for 3 adults and one child! A supervisor had to intervene to find out and then accepted that it has to be four beds. 2. However, it seemed that the quad room was forced as the room that was given to us was barely big enough for a double bed and four beds had been squeezed in! 3. The washroom was filthy and looked as if has had no maintenance for years! The drainage in the tub was blocked and when complained, the guy made a face and said "the water is going, so what if its slow". The response was shocking and we were so disgusted that we decided to not even waste our energy on this! This hotel is certainly not 5 stars, maximum it could be 3 or 4 stars.

    작성일: 2019년 3월 17일 일요일
    10.0
    최고
    Mohd (말레이시아)
    그룹 여행객
    클래식 트윈룸
    2018년 5월 | 4박

    best for all”

    I in mekkah for umrah with my mother age 80yrs and sister 62yrs. I stay in room at level 33, They room is very clean, the house keeping boys were very polite and helping. Others than that the recieptionist and everybody are very friendly to us. You feel secure and welcome. I will definitely will consider this place again.

    작성일: 2018년 5월 19일 토요일
    8.4
    우수
    hussain (파키스탄)
    유아/아동 동반 가족 여행객
    클래식 트윈룸
    2018년 3월 | 5박

    우수”

    All was good but newly imposed 10%tax(05+05)was charged two times.Once at time of booking and twice at time of check in at property.I request please çheck this issue urgently because my second stay is near coming back from Medina Munawarah.

    작성일: 2018년 3월 12일 월요일
    8.0
    우수
    KHAIRUL (말레이시아)
    커플/2인 여행객
    슈페리어 트윈룸
    2017년 12월 | 5박

    Good Stay. Housekeeping Service Can Be Better”

    Expect large crowd & groups all the time. Expect delay at the escalator from lobby to room. Location is great. Housekeeping service can be improved. Overall satisfied with the stay. Insha'Allah will come back.

    작성일: 2018년 1월 3일 수요일
    12345

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    이달에 9.7% 상승
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    12345
    10.0
    최고
    Mohammed (사우디아라비아)
    유아/아동 동반 가족 여행객
    클래식 트윈룸
    2019년 6월 | 1박

    The best in every thinks.”

    Only coment is check out very slow 2 hours !!!??

    작성일: 2019년 7월 21일 일요일
    6.4
    양호
    saleh (쿠웨이트)
    커플/2인 여행객
    2019년 1월 | 3박

    양호”

    good

    작성일: 2019년 7월 21일 일요일
    6.0
    saleh (쿠웨이트)
    커플/2인 여행객
    프레지덴셜 스위트 - 부분적인 하람 전망
    2019년 1월 | 2박

    보통”

    good location

    작성일: 2019년 7월 21일 일요일
    8.0
    우수
    Tengku (말레이시아)
    커플/2인 여행객
    클래식 트윈룸
    2019년 4월 | 1박

    Double Lift To Haram”

    All facilities and condition of hotel are good. The only problem is you need double lifts to get to Haram. The hotel lifts are good. But the lifts in the mall are a problem. Makes your time to get to Haram more.

    작성일: 2019년 4월 15일 월요일
    5.2
    Nur (싱가포르)
    그룹 여행객
    슈페리어 트윈룸
    2019년 4월 | 8박

    Outdated & poor breakfast. ”

    Pros - Location is excellent. A stone throw away from Haram & convenient access to the mall below (though the elevator is a pain). Staff are great. We appreciate Basyaer from the front desk who assisted us as we needed an additional room upon checking in. She was helpful and did her best to get us connecting rooms. Cons - As we have stayed in plenty other Pullman hotels, this one is truly the black sheep. The room is old; passable. There’s a kitchenette but we are forbidden to use the electric stove. Dining table was shaky. The mattresses need to be replaced.. They were no longer firm. And the toilet.. We couldn’t even close one of the toilet doors. As for the breakfast, for the 9 nights that we stayed there, menu were the same every day - rice with no matching dishes, hot dogs with chili, roasted potatoes. For a five star hotel, you can’t even request the kind of eggs you want. It is all pre-made. For this price, another hotel nearby would be a better option.

    작성일: 2019년 5월 12일 일요일
    6.0
    Nur (싱가포르)
    그룹 여행객
    클래식 트윈룸
    2019년 4월 | 8박

    Outdated and poor breakfast for a five star chain”

    Pros - Location is excellent. A stone throw away from Haram & convenient access to the mall below (though the elevator is a pain). Staff are great. We appreciate Basyaer from the front desk who assisted us as we needed an additional room upon checking in. She was helpful and did her best to get us connecting rooms. Cons - As we have stayed in plenty other Pullman hotels, this one is truly the black sheep. The room is old; passable. There’s a kitchenette but we are forbidden to use the electric stove. Dining table was shaky. The mattresses need to be replaced.. They were no longer firm. And the toilet.. We couldn’t even close one of the toilet doors. As for the breakfast, for the 9 nights that we stayed there, menu were the same every day - rice with no matching dishes, hot dogs with chili, roasted potatoes. For a five star hotel, you can’t even request the kind of eggs you want. It is all pre-made. For this price, another hotel nearby would be a better option.

    작성일: 2019년 5월 12일 일요일
    10.0
    최고
    Md
    유아/아동 동반 가족 여행객
    클래식 트윈룸
    2019년 4월 | 7박

    Great hotel with great location.. The people who wants to stay close to Haram then this is the place”

    This property has tremendous facilities and I have found out that this hotels facilities are value for money. The staffs are very helpful and friendly. View and amenities are up to the mark, so I will stay in Pullman if I could go to Mekkah again and I strongly suggest this hotel to those people who wants to stay close to Masjid Al Haram..

    작성일: 2019년 5월 9일 목요일
    7.2
    좋음
    Norhayati (싱가포르)
    커플/2인 여행객
    클래식 트윈룸
    2019년 4월 | 11박

    Umrah ”

    I am thankful to Mr.Hossham at the front desk and Mr.Mahadar at the concierge desk for helping us during the stay.Mr Hossham help us to buy the tickets trains to Madinah.Overall the stay was pleasant .The only negative side is Pullman zam2 should hire more housekeeping supervisors to check regularly the cleanliness of the roomsThank you for the 10 day stay..

    작성일: 2019년 5월 6일 월요일
    7.6
    매우 좋음
    shiron (사우디아라비아)
    유아/아동 동반 가족 여행객
    클래식 트윈룸
    2019년 4월 | 3박

    Charged for Early Check- in”

    Once I made booking via AGODA, I sent request for early check in via Email as well as phoned to Zam Zam Customer service, They state as they will offer of the room available. but, once I reached Hotel they charged me additional money.

    작성일: 2019년 4월 28일 일요일
    8.8
    우수
    AK (브루나이)
    청소년 동반 가족 여행객
    클래식 트윈룸
    2019년 1월 | 1박

    Value for money but ....”

    Overall it’s quite okay. It’s just that the staff need to be aware of how book through agoda works. As i told the staff the payment is already paid in full through agoda, but he insist that i havent pay for the room. As what stated in my agoda booking reference, it‘s stated PAID. Have to inform the manager about this, then problem solved. It took me more than 10 mins waiting.

    작성일: 2019년 1월 14일 월요일
    10.0
    최고
    Ahmed (방글라데시)
    유아/아동 동반 가족 여행객
    클래식 트윈룸
    2018년 12월 | 4박

    Umrah 2018-19”

    I have travelled to Makkah with my 6 years & a 11 years old for Umrah in Dec 2018 & this was my also our first visit to KSA. As my travel agent failed to reserve a hotel for us, I've decided to take the liberty to book ZamZam Pullman for 4 nights based on the reputation and location of the hotel and I'm extremely glad that i did that. It was surely a very pleasant stay - Clean rooms, friendly and helpful staff along with pleasant breakfast. Our stay would certainly be a memorable one.

    작성일: 2019년 1월 5일 토요일
    8.0
    우수
    Abdul (사우디아라비아)
    커플/2인 여행객
    클래식 트윈룸
    2018년 11월 | 3박

    Hotel location is fantastic ”

    Nice location check in is very slow , it's difficult to get in and out of the hotel due to elevator , they also charge for car park like 220 SR per night slow wifi connection in the room and hard to find taxi

    작성일: 2018년 11월 22일 목요일
    8.8
    우수
    shiron (사우디아라비아)
    유아/아동 동반 가족 여행객
    클래식 트윈룸
    2018년 9월 | 2박

    Good”

    Good; I requested haram view and top floor during my booking, the call centre rep promised me they will provide if it is available. when I checked in Room was available that time but Hotel requested additional money for haram view. This is not acceptable. Management - FYI & further action.

    작성일: 2018년 10월 5일 금요일
    6.4
    양호
    M (사우디아라비아)
    청소년 동반 가족 여행객
    2019년 6월 | 2박

    Not Satisfied with Hotel offering”

    I got presidential suite and many surprise waiting 1- Room was not well clean and kitchen had no spoon for coffee and tea 2-No bathroom sleepers available , had to request 3-Room service was too poor , requested spoon and extra blanket and came after 24 hours Overall hotel is not up to the mark of 5 star

    작성일: 2019년 7월 1일 월요일
    9.2
    최고
    mariam (바레인)
    유아/아동 동반 가족 여행객
    클래식 트윈룸
    2019년 5월 | 2박

    최고”

    great place to be recommended but need a bit more clean specially the carpet

    작성일: 2019년 7월 12일 금요일
    7.2
    좋음
    Mohamed (사우디아라비아)
    유아/아동 동반 가족 여행객
    클래식 트윈룸
    2019년 3월 | 2박

    A good hotel but there is a room for improvement ”

    The hotel is very close toHaram , rooms are capacious, but need more efforts to keep it clean, the bathrooms needed maintenance and renovation, and there’s a need to provide toiletries . There was a wide variety of food in the breakfast menu, but the staff seemed overwhelmed. Overall the staff are friendly, facility is cleanish, and value for money, but needs some attention.

    작성일: 2019년 3월 29일 금요일
    4.0
    Muhammad (사우디아라비아)
    유아/아동 동반 가족 여행객
    클래식 쿼드룸 시티
    2019년 3월 | 3박

    Bad Hotel and Service”

    Had the worst experience ever at this hotel! 1. Check in took 40 minutes because the staff were really slow! Also, had to argue with the guy at the reception that a Quad room means four beds, while he insisted that he can only give three beds since there are three adults. While my booking was for a quad room for 3 adults and one child! A supervisor had to intervene to find out and then accepted that it has to be four beds. 2. However, it seemed that the quad room was forced as the room that was given to us was barely big enough for a double bed and four beds had been squeezed in! 3. The washroom was filthy and looked as if has had no maintenance for years! The drainage in the tub was blocked and when complained, the guy made a face and said "the water is going, so what if its slow". The response was shocking and we were so disgusted that we decided to not even waste our energy on this! This hotel is certainly not 5 stars, maximum it could be 3 or 4 stars.

    작성일: 2019년 3월 17일 일요일
    10.0
    최고
    Mohd (말레이시아)
    그룹 여행객
    클래식 트윈룸
    2018년 5월 | 4박

    best for all”

    I in mekkah for umrah with my mother age 80yrs and sister 62yrs. I stay in room at level 33, They room is very clean, the house keeping boys were very polite and helping. Others than that the recieptionist and everybody are very friendly to us. You feel secure and welcome. I will definitely will consider this place again.

    작성일: 2018년 5월 19일 토요일
    8.4
    우수
    hussain (파키스탄)
    유아/아동 동반 가족 여행객
    클래식 트윈룸
    2018년 3월 | 5박

    우수”

    All was good but newly imposed 10%tax(05+05)was charged two times.Once at time of booking and twice at time of check in at property.I request please çheck this issue urgently because my second stay is near coming back from Medina Munawarah.

    작성일: 2018년 3월 12일 월요일
    8.0
    우수
    KHAIRUL (말레이시아)
    커플/2인 여행객
    슈페리어 트윈룸
    2017년 12월 | 5박

    Good Stay. Housekeeping Service Can Be Better”

    Expect large crowd & groups all the time. Expect delay at the escalator from lobby to room. Location is great. Housekeeping service can be improved. Overall satisfied with the stay. Insha'Allah will come back.

    작성일: 2018년 1월 3일 수요일
    12345
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