Kobe Bay Sheraton Hotel & Towers

4 stars out of 5
2-13 Koyocho-Naka Higashinada-Ku, Rokko Island, Kobe, Japan

Highlights

Hygiene Plus

70 meters to public transportation

Front desk [24-hour]

Airport transfer

Currency exchange

Facilities

Free Wi-Fi

Swimming pool

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurant

Bar

About us

Discover the Kobe Bay Sheraton Hotel & Towers, a luxurious retreat located on the serene Rokko Island in Kobe. This area boasts a refreshing waterfront vibe, where lush parks meet modern architecture, perfect for exploration and relaxation. Guests can enjoy exclusive amenities including a rejuvenating hot spring bath and a refreshing indoor pool. Accommodations provide essential comforts such as air conditioning and complimentary internet access, with select rooms featuring stunning mountain or ocean views to enhance the experience. Ideal for two travelers seeking tranquility and top-notch facilities, this hotel ensures a memorable stay surrounded by natural beauty and modern conveniences. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

11 travelers have booked today.

Cleanliness 8.9
Facilities 8.7
Service 8.7
Value for money 8.6

Based on 1,715 verified reviews

Cleanliness

8.9

Facilities

8.7

Service

8.7

Value for money

8.6

Room comfort and qua...

8.5

Location

7.6

See map

7.6Very good

Location rating score

Very good location
Parking
FREE
Popular landmarks
Kobe Oji Zoo
5.5 km
Kobe Animal Kingdom
5.8 km
Sannomiya Center Gai Shopping Street
6.9 km
Kobe Nunobiki Herb Gardens
7.2 km
Ikuta Shrine
7.3 km
Closest landmarks
Rokko Island
60 m
Island Center
80 m
Kobe Rokko Island
110 m
Kobe Artists Museum
150 m
Kobe Fashion Museum
150 m

Good to know

Value for money8.6
Distance to city center9 km
Location rating7.6
Nearest airportKobe Airport (UKB)
Distance to airport7.0 km

Rooms available at Kobe Bay Sheraton Hotel & Towers

Excellent
Room comfort & quality

8.5

Club Double Room - Non-Smoking
...
  • Room size: 28 m²/301 ft²
  • Ocean (partial view) view
  • 1 king bed
Enter dates to see prices
Club Twin Room - Smoking
...
  • Room size: 36 m²/388 ft²
  • Outdoor view
  • 1 sofa bed
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Club Japanese Style Suite - Non-Smoking
...
  • Room size: 56 m²/603 ft²
  • Ocean (partial view) view
  • 2 semi double beds
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Club Double Room - Smoking
...
  • Room size: 28 m²/301 ft²
  • Sea view
  • 1 queen bed
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Sheraton Floor Deluxe Twin Room - Non-Smoking
...
  • Room size: 36 m²/388 ft²
  • City view
  • 2 single beds or 2 single b...
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Deluxe Double Room - Non-Smoking
...
  • Room size: 36 m²/388 ft²
  • Outdoor view
  • 1 sofa bed and 1 queen bed
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Standard Single Room
...
  • Room size: 28 m²/301 ft²
  • Outdoor view
  • 1 single bed
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Sheraton Floor Moderate Twin Room - Smoking
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds
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Club Deluxe Twin Non-Smoking
...
  • Room size: 36 m²/388 ft²
  • City view
  • 2 single beds or 2 single b...
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Japanese Style with Private Open-Air Bath - Non-Smoking
...
  • Room size: 52 m²/560 ft²
  • City view
  • 1 futon
Enter dates to see prices

Frequently asked questions

While staying at Kobe Bay Sheraton Hotel & Towers, you can delight in the swimming pool facility to get your day started the best way with a splash for a stimulating morning or evening.

You can enjoy your stay at Kobe Bay Sheraton Hotel & Towers far more by enjoying the property's accessible spa services that are offered for all its guests to make your evening or night even better.

Kobe Bay Sheraton Hotel & Towers offers games room while you remain at this property, offering guests with entertainment value throughout your remain here.

The average travel time to get from Kobe Bay Sheraton Hotel & Towers to the airport is 31 minutes, but please keep in mind that the travel time may vary based on traffic, weather conditions, and time of day.

While residing at Kobe Bay Sheraton Hotel & Towers, enjoy your early morning or evening stroll at close by park which include Rokkō Island Park and Bird Watching Park.

Kobe Bay Sheraton Hotel & Towers has a total of 21 floors.

Kobe Bay Sheraton Hotel & Towers has a total of 268 rooms.

Kobe Bay Sheraton Hotel & Towers accepts up to 5, with payment card options including MasterCard, American Express, and Visa.

Past business travelers that have stayed at this property have given Kobe Bay Sheraton Hotel & Towers an average rating of 8.4. You can look up more detailed customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

The closest train, metro, or bus station is Island Center, 75.48 m away from Kobe Bay Sheraton Hotel & Towers.

Kobe Bay Sheraton Hotel & Towers is situated within Rokko Island, which makes it effortlessly close to natural scenery such as Nunobiki Falls (Nunobiki-No-Taki), Mt. Maya, and Mt. Rokko.

The closest airport to Kobe Bay Sheraton Hotel & Towers is Kobe Airport, 7.0 km away.

More about Kobe Bay Sheraton Hotel & Towers

More about Kobe Bay Sheraton Hotel & Towers

Experience Luxury and Comfort at Kobe Bay Sheraton Hotel & Towers

Welcome to Kobe Bay Sheraton Hotel & Towers, a luxurious 4-star hotel located in the beautiful city of Kobe, Japan. With its prime location, impeccable service, and stunning views, this hotel offers a truly unforgettable stay. Conveniently situated just 31 minutes away from the airport and 9 km from the city center, Kobe Bay Sheraton Hotel & Towers is the perfect choice for both business and leisure travelers. Whether you're visiting for a quick getaway or an extended stay, this hotel provides easy access to all that Kobe has to offer. Check-in at Kobe Bay Sheraton Hotel & Towers begins at 03:00 PM, allowing you to relax and settle in comfortably. The hotel's warm and welcoming staff will be there to assist you every step of the way, ensuring a smooth and hassle-free arrival experience. And when it's time to bid farewell, check-out is until 12:00 PM, giving you ample time to enjoy your last moments in this luxurious haven. With 270 elegantly appointed rooms, Kobe Bay Sheraton Hotel & Towers offers a range of accommodation options to suit every traveler's needs. Each room is thoughtfully designed with comfort and convenience in mind, featuring modern amenities and breathtaking views of the city or the bay. Whether you choose a cozy standard room or indulge in a spacious suite, you'll find yourself surrounded by unparalleled luxury. Please note that Kobe Bay Sheraton Hotel & Towers has a child policy in place. While children are welcome to stay at the hotel, there may be extra charges involved. Please contact the hotel directly for more information on the child policy and any additional fees that may apply. Built in 1992, Kobe Bay Sheraton Hotel & Towers has established itself as a timeless icon in the city. Its elegant architecture and sophisticated interiors exude a sense of grandeur and refinement. From the moment you step into the lobby, you'll be captivated by the hotel's enchanting ambiance and attention to detail. Experience the epitome of luxury and comfort at Kobe Bay Sheraton Hotel & Towers. Book your stay today and immerse yourself in a world of unparalleled hospitality and breathtaking beauty.

Unwind and Indulge in a World of Entertainment at Kobe Bay Sheraton Hotel & Towers

At Kobe Bay Sheraton Hotel & Towers, we understand the importance of relaxation and rejuvenation during your stay. That's why we offer a range of entertainment facilities that will leave you feeling pampered and refreshed. Indulge in a shopping spree at our onsite shops, where you can find a variety of souvenirs and local products to take home. After a day of exploring the city, head to our bar for a refreshing cocktail or a glass of fine wine. For those looking to enhance their beauty, our salon offers a range of treatments and services to help you look and feel your best. Unwind with a soothing massage in our tranquil spa or take a dip in our hot tub to melt away your stress. If you're in need of some relaxation, our sauna is the perfect place to unwind and detoxify. And for those looking for a bit of fun, our games room is equipped with a variety of entertainment options to keep you entertained for hours. Whether you're seeking relaxation or entertainment, Kobe Bay Sheraton Hotel & Towers has everything you need to make your stay truly unforgettable.

Stay Active and Energized at Kobe Bay Sheraton Hotel & Towers

At Kobe Bay Sheraton Hotel & Towers, we understand the importance of staying active and maintaining a healthy lifestyle even while traveling. That's why we offer an array of top-notch sports facilities to cater to our guests' fitness needs. Dive into our indoor pool and enjoy a refreshing swim, regardless of the weather outside. Our pool is heated, ensuring a comfortable and relaxing experience for all guests. If you prefer a more intense workout, head to our fully-equipped fitness center. With state-of-the-art equipment and a variety of machines, you can easily get your heart pumping and work up a sweat. Tennis enthusiasts will be delighted to find our well-maintained tennis courts. Whether you're a beginner or an advanced player, you can enjoy a friendly match or improve your skills with a professional instructor. For those looking for a more laid-back activity, we also have a dart board available, perfect for some friendly competition with friends or family. If you're seeking inner peace and tranquility, our yoga room provides the perfect space for relaxation and meditation. Unwind and rejuvenate your mind, body, and soul with a yoga session, led by our experienced instructors. At Kobe Bay Sheraton Hotel & Towers, we believe that staying active and energized is essential for a memorable and fulfilling stay. With our diverse range of sports facilities, you can maintain your fitness routine, try something new, or simply have fun while enjoying your time in Kobe, Japan.

Convenience Facilities at Kobe Bay Sheraton Hotel & Towers

At Kobe Bay Sheraton Hotel & Towers, guests can enjoy a wide range of convenience facilities that cater to their every need. The hotel offers a laundry service, ensuring that guests can have their clothes cleaned and freshened up during their stay. Room service is also available, allowing guests to indulge in delicious meals and snacks without leaving the comfort of their rooms. For added security, safety deposit boxes are provided, giving guests peace of mind knowing that their valuables are safely stored. The concierge service is always ready to assist guests with any inquiries or requests, ensuring a seamless and enjoyable stay. In today's connected world, Wi-Fi is a necessity, and Kobe Bay Sheraton Hotel & Towers understands this. Guests can enjoy complimentary Wi-Fi in public areas, allowing them to stay connected and browse the internet effortlessly. For guests who prefer to smoke, there is a designated smoking area available. Furthermore, the hotel offers free Wi-Fi in all rooms, ensuring that guests can stay connected and productive throughout their stay. The dry cleaning service and express check-in/check-out options provide added convenience for busy travelers. Luggage storage is also available, allowing guests to explore the city without the hassle of carrying their bags. Lastly, the daily housekeeping service ensures that guests can return to a clean and tidy room after a day of exploring or business meetings. With these convenience facilities, Kobe Bay Sheraton Hotel & Towers ensures that guests have a comfortable and hassle-free stay.

Convenient Transport Facilities at Kobe Bay Sheraton Hotel & Towers

At Kobe Bay Sheraton Hotel & Towers, we understand the importance of seamless travel experiences for our guests. That is why we offer a range of convenient transport facilities to ensure your journey is hassle-free from start to finish. For those arriving by air, our hotel provides airport transfer services, making it effortless for you to reach our doorstep upon landing. Our dedicated team will be ready to greet you at the airport and assist with your luggage, allowing you to relax and enjoy the scenic drive to our hotel. If you prefer to drive yourself, rest assured that parking will never be a concern during your stay with us. Our hotel offers a spacious and secure car park onsite, ensuring that your vehicle is safely parked throughout your visit. Whether you are exploring the vibrant city of Kobe or venturing out to nearby attractions, you can rely on the convenience of having your car readily available. With our comprehensive transport facilities, including airport transfer and onsite car park, Kobe Bay Sheraton Hotel & Towers aims to make your journey as effortless as possible. Experience the utmost convenience and comfort when you choose to stay with us.

Luxurious Room Facilities at Kobe Bay Sheraton Hotel & Towers

Indulge in a world of comfort and convenience at Kobe Bay Sheraton Hotel & Towers, where every room is thoughtfully designed and equipped with top-notch facilities. From the moment you step into your room, you will be greeted by the refreshing coolness of the air conditioning, ensuring a comfortable stay regardless of the weather outside. Stay informed and up to date with the complimentary daily newspaper provided in your room, allowing you to catch up on the latest news and events. For a cozy night in, make use of the in-house movies available on the television, providing a wide selection of entertainment options for your enjoyment. Get ready for a day of exploring Kobe with the help of the hair dryer provided in your room. Say goodbye to bulky luggage and pack light, as each room comes with a mini bar, allowing you to quench your thirst or satisfy your cravings without leaving the comfort of your own space. Stay entertained with the satellite/cable TV, offering a variety of channels to choose from. Keep your beverages and snacks cool in the refrigerator, ensuring that you have everything you need for a comfortable stay. At Kobe Bay Sheraton Hotel & Towers, every detail has been taken care of to ensure a memorable and enjoyable experience. With these exceptional room facilities, you can relax and unwind in style after a long day of exploring the vibrant city of Kobe.

Indulge in Culinary Delights at Kobe Bay Sheraton Hotel & Towers

At Kobe Bay Sheraton Hotel & Towers, dining is an experience to savor. With a range of dining facilities to choose from, guests can indulge in culinary delights that will satisfy every palate. Start your day off right with a delicious breakfast buffet at the hotel's coffee shop. Enjoy a wide selection of freshly baked pastries, seasonal fruits, and a variety of hot and cold dishes to energize you for the day ahead. For lunch and dinner, head to the hotel's restaurant, where you can savor a diverse menu featuring both local and international cuisines. From traditional Japanese delicacies to mouthwatering Western dishes, there is something to please every taste bud. If you prefer to dine in the comfort of your own room, take advantage of the convenient room service option. Relax and enjoy a delectable meal while taking in stunning views of Kobe's skyline. For those who love outdoor cooking, the hotel also offers BBQ facilities. Gather with friends and family and grill up your favorite meats and vegetables while enjoying the beautiful surroundings. No matter which dining option you choose, rest assured that your dining experience will be complemented by the hotel's daily housekeeping service, ensuring a clean and comfortable environment. So come and indulge in the culinary delights at Kobe Bay Sheraton Hotel & Towers, where every meal is a memorable experience.

Luxurious and Diverse Room Offerings at Kobe Bay Sheraton Hotel & Towers

Indulge in a remarkable stay at Kobe Bay Sheraton Hotel & Towers, where you can choose from a wide range of exquisite room options. Experience the epitome of luxury with the Club Lounge and Spa access level, 1 Bedroom Larger Suite, offering unparalleled comfort and sophistication. Enjoy breathtaking views of the mountains from the Club Lounge and Spa access level, Guest room, Mountain view. For those seeking a more exclusive experience, the Club Twin Room - Non-Smoking and Club Twin Room - Smoking provide a stylish and comfortable retreat. When booking any of these exceptional rooms on Agoda, you can rest assured that you are getting the best prices available. Agoda offers competitive rates, guaranteeing that you receive excellent value for your money. With Agoda, you can easily compare different room types and choose the one that suits your preferences and budget. Additionally, Agoda provides a hassle-free booking experience, allowing you to secure your dream room at Kobe Bay Sheraton Hotel & Towers with just a few clicks. Start planning your unforgettable stay today and take advantage of the convenience and affordability that Agoda offers.

Discover the Charm of Rokko Island in Kobe, Japan

Nestled in the picturesque Kobe Bay, Rokko Island is a captivating blend of urban sophistication and natural beauty, making it a must-visit destination for travelers seeking a unique experience. This man-made island is renowned for its stunning waterfront views, lush green spaces, and a vibrant atmosphere that perfectly encapsulates the spirit of modern Japan. As you stroll along the scenic promenades, you’ll be greeted by a refreshing breeze and the sight of sailboats gliding across the bay, providing a serene backdrop for your exploration. Rokko Island is home to a variety of attractions that cater to all interests. The island features an array of shopping and dining options, including stylish boutiques and gourmet restaurants that showcase the best of local and international cuisine. For those looking to immerse themselves in culture, the island hosts several art galleries and museums, offering a glimpse into the rich history and artistic endeavors of the region. Additionally, the nearby Rokko Mountain range beckons outdoor enthusiasts with its hiking trails and panoramic views of the city and beyond, creating the perfect balance between urban life and nature's tranquility.

Getting to Kobe Bay Sheraton Hotel & Towers from Nearby Airports

Traveling to the Kobe Bay Sheraton Hotel & Towers is a seamless experience, thanks to its convenient proximity to major airports. The nearest airport is Kobe Airport (UKB), located just about 8 kilometers away. Upon arriving at Kobe Airport, you can take the Port Liner, a light rail service that connects the airport to the city. This efficient ride will take approximately 18 minutes, and you’ll disembark at the Island Center Station. From there, the hotel is just a short taxi ride away, or you can opt for a leisurely 15-minute stroll along the waterfront, enjoying the scenic views of the bay. Alternatively, if you land at Kansai International Airport (KIX), which is about 40 kilometers from the hotel, you have several options. The most straightforward method is to take the Airport Limousine Bus directly to the Kobe City area. The bus ride takes around an hour, and it offers a comfortable and hassle-free way to reach your destination. Once you arrive at the Sannomiya Bus Terminal, you can easily catch a local train or taxi to the hotel. Whether you choose to arrive via Kobe Airport or Kansai International Airport, your journey to the Kobe Bay Sheraton Hotel & Towers promises to be smooth and picturesque, setting the tone for a delightful stay.

Discover the Vibrant Surroundings of Kobe Bay Sheraton Hotel & Towers

Situated in the heart of Kobe, Japan, Kobe Bay Sheraton Hotel & Towers offers guests a convenient location to explore the city's most iconic landmarks and attractions. Just a short distance away from the hotel, visitors can immerse themselves in the vibrant atmosphere of Chinatown (Nankinmachi), where they can indulge in delicious Chinese cuisine and shop for unique souvenirs. For nature enthusiasts, a visit to Kobe Nunobiki Herb Gardens is a must. Located at the foot of the majestic Mt. Rokko, this picturesque garden offers breathtaking views of Kobe city and boasts a wide variety of aromatic herbs and flowers. History buffs will be delighted to discover the nearby Ikuta Shrine, one of Japan's oldest Shinto shrines. With its tranquil atmosphere and beautiful architecture, the shrine provides a serene escape from the bustling city. Art lovers can explore the Kobe Kitano Museum (Ijinkan-gai), a district filled with Western-style mansions that were once the residences of foreign diplomats. This unique museum showcases the rich cultural heritage of Kobe and offers a glimpse into its colonial past. Animal enthusiasts can visit the Kobe Oji Zoo and Kobe Animal Kingdom, both of which are located within easy reach of the hotel. These attractions provide the perfect opportunity to get up close and personal with a wide range of exotic animals. For a relaxing stroll by the waterfront, guests can head to Meriken Park, which offers stunning views of Kobe Port Tower. This iconic landmark is a symbol of the city and provides a panoramic view of the surrounding area from its observation deck. Lastly, a trip to Kitano-cho is highly recommended for those interested in exploring Kobe's historical district. Known for its beautifully preserved Western-style houses, this area offers a glimpse into the city's past as an international trading port. With its prime location and proximity to these renowned landmarks and attractions, Kobe Bay Sheraton Hotel & Towers is the perfect choice for travelers looking to experience the best of Kobe, Japan.

Convenient Public Transport Stations Near Kobe Bay Sheraton Hotel & Towers

Located in the vibrant city of Kobe, Japan, Kobe Bay Sheraton Hotel & Towers offers easy access to several nearby public transport stations. Just a short distance away, guests will find Nagata (Nagatajinjamae) Subway Station, providing a convenient way to explore the city and its attractions. Additionally, the hotel is also close to Ogi, Naka Koen, Minotani, Sakae, Minatojima, Takatori, Hyōgo, Kobe Train Station, and Oishi stations, offering guests a variety of transportation options to choose from. Whether you're looking to explore the city's landmarks, visit local markets, or simply commute to other parts of Kobe, these nearby public transport stations ensure a hassle-free and convenient stay at Kobe Bay Sheraton Hotel & Towers.

A Gastronomic Delight in the Vicinity

Located in the heart of Kobe, the Kobe Bay Sheraton Hotel & Towers offers easy access to a wide array of exceptional dining options. Indulge in the finest cuts of Kobe beef at renowned establishments such as Steakland Kobe-kan, Tor Road Steak Aoyama, and Kobe Beef Steak Restaurant Royal Mouriya. For a taste of local flavors, head to Mouriya or Kobe Beef Steak Ishida.Main-Shop, where you can savor the melt-in-your-mouth tenderness of Kobe beef. If you're in the mood for international cuisine, BRASILIANO offers a vibrant Brazilian dining experience, while Kobe Cruise Concerto (Chao Lao Beach) serves up delicious Thai dishes. For coffee enthusiasts, a visit to Blue Bottle Coffee - Kobe Shop is a must. With such a diverse range of dining options, you'll be spoilt for choice during your stay at Kobe Bay Sheraton Hotel & Towers.

Shop 'til you drop in Kobe

Located in the vibrant city of Kobe, Japan, Kobe Bay Sheraton Hotel & Towers is surrounded by a plethora of shopping landmarks that are sure to delight any avid shopper. Just a short distance away, you'll find Mint Kobe, a shopping complex offering a wide range of trendy fashion boutiques and stylish cafes. For those looking for unique and artistic pieces, Plico Sannomiya is a must-visit, with its collection of local handmade crafts and artisanal goods. If you're interested in Japanese ornaments and traditional crafts, the Puraton Ornament Museum is the perfect place to explore. Don Quijote Sannomiya is another shopping hotspot, known for its extensive selection of affordable souvenirs, cosmetics, and household items. For a more serene shopping experience, head to Kinato Meister Garden, a charming shopping street lined with quaint boutiques and specialty stores. Art enthusiasts will appreciate the Kobe Tetsujin Sangokushi Gallery, which showcases intricate iron sculptures inspired by ancient Chinese history. Konron is a popular shopping destination for luxury goods, offering a range of high-end fashion brands and upscale boutiques. Aeon Mall Kobekita is a shopper's paradise, boasting a wide variety of shops, restaurants, and entertainment options all under one roof. And if you're in the mood for some bustling street shopping, Sannomiya Center-Gai is the place to be, with its bustling atmosphere and countless shops selling everything from clothing to electronics. With such a diverse range of shopping landmarks nearby, Kobe Bay Sheraton Hotel & Towers is the perfect base for a memorable shopping spree in Kobe.





A Relaxing Stay with Excellent Service

Kobe Bay Sheraton Hotel & Towers offers a truly relaxing experience with its top-notch onsen facility and excellent service. Guests rave about the hotel's spacious and inviting atrium, which sets the tone for a luxurious stay. The onsen facility is highly praised, providing a serene and rejuvenating experience for guests to unwind and relax. The friendly and accommodating hotel staff ensure that every guest feels welcome and well taken care of. The delicious breakfast options and stunning views add to the overall experience. With its convenient location, great price, and highly recommended status, Kobe Bay Sheraton Hotel & Towers is the perfect choice for a memorable stay in Kobe, Japan.

A Perfect Blend of Comfort, Service, and Facilities

Kobe Bay Sheraton Hotel & Towers is a haven of luxury and elegance that consistently receives positive customer ratings. With an impressive overall rating of 8.3, guests are delighted by the exceptional value they receive during their stay. The hotel's commitment to providing top-notch facilities is evident with a remarkable rating of 8.6, ensuring that guests have everything they need for a memorable stay. One aspect that sets Kobe Bay Sheraton Hotel & Towers apart is its dedication to cleanliness. With a rating of 8.7 for cleanliness, guests can rest assured that their rooms and common areas are impeccably maintained. The hotel's attention to detail in maintaining a pristine environment creates a sense of tranquility and relaxation. Another highlight of this hotel is the exceptional staff performance, which has earned a remarkable rating of 8.6. The friendly and attentive staff members go above and beyond to ensure that every guest feels welcomed and well taken care of. From the moment guests step foot in the hotel until the time of their departure, the staff's professionalism and warm hospitality create a truly unforgettable experience. Overall, Kobe Bay Sheraton Hotel & Towers offers a perfect blend of comfort, service, and facilities that consistently exceed guests' expectations. With high ratings for value, facilities, cleanliness, and staff performance, this hotel is a top choice for travelers seeking a luxurious and memorable stay in Kobe, Japan.

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Amenities and facilities

Excellent8.7

Facilities

Most talked about facilities

Languages spoken
  • English
  • Japanese
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Dart board
  • Fitness center
  • Game room
  • Gym/fitness
  • Hot tub
  • Massage
  • Pool facilities
  • Private bath
  • Public bath
  • Sauna
  • Spa
  • Spa/sauna
  • Swimming pool
  • Swimming pool [indoor]
  • Tennis court
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Breakfast [buffet]
  • Coffee shop
  • Restaurants
  • Room service
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Business facilities
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Shrine
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
  • Kids club
  • Kids meal
  • Playground
Access
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Service animals are welcome
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]

Food and dining

Restaurants on site
ダイニング Kobe Grill
  • Cuisine: European
Garden Cafe
  • Cuisine: European
  • Menu: A-la-carte
日本料理 松風
  • Cuisine: Japanese
中国料理 翠亨園
  • Cuisine: Chinese
鉄板焼 神戸グリル
  • Cuisine: Steakhouse

Location

2-13 Koyocho-Naka Higashinada-Ku, Rokko Island, Kobe, Japan

Very good7.6

Location

Airports
  • Kobe Airport (UKB)
    7.0 km 26 min drive
  • Osaka International Airport (ITM)
    18.7 km 36 min drive
Public transportation
  • Island Center
    80 m
  • Island Kitaguchi
    410 m
Hospital or clinic
  • Sumiyoshigawa Hospital
    3.4 km
Shopping
  • Kobe Harborland
    8.3 km
Convenience store
  • Family Mart
    50 m

What's nearby

Popular landmarks
  • Kobe Oji Zoo
    5.5 km
  • Kobe Animal Kingdom
    5.8 km
  • Sannomiya Center Gai Shopping Street
    6.9 km
  • Kobe Nunobiki Herb Gardens
    7.2 km
  • Ikuta Shrine
    7.3 km
  • Kobe Kitano Museum (Ijinkan-gai)
    7.3 km
  • Chinatown (Nankinmachi)
    7.5 km
  • Meriken Park
    7.5 km
  • Kobe Port Tower
    7.7 km
  • Kobe Harborland
    8.3 km
Nearby landmarks
  • Rokko Island
    60 m
  • Island Center
    80 m
  • Kobe Rokko Island
    110 m
  • Kobe Artists Museum
    150 m
  • Kobe Fashion Museum
    150 m
  • Museum of Silk Road Carpets
    160 m
  • Kobe Fashion Mart
    170 m
  • Island Kitaguchi
    410 m
  • Rokkō Island Park
    420 m
  • Kobe City Koiso Memorial Museum of Art
    450 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The WiFi connection may not work smoothly, depending on the room located.
    For the PC security, please set up as your own responsibility
  • Children 3-5 years old will be charged JPY 5940 per child per night when using existing bed (breakfast included) for Club Type Rooms with breakfast plans only.
  • Children 3-5 years old will be charged JPY 5940 per child per night when using existing bed. No breakfast included for Room-only plans.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Distance from city center9 km
  • Travel time to airport (minutes)31
  • Airport transfer fee1800 JPY
Extras
  • Daily Internet/Wi-Fi fee0 JPY
  • Breakfast charge (unless included in room price)3630 JPY
The property
  • Year property opened1992
  • Number of floors21
  • Room voltage100
  • Number of rooms 268
  • Non-smoking rooms/floorsyes
  • Number of restaurants6
  • Number of bars/lounges3
Parking
  • Daily parking fee0 JPY

Property announcements

Effective February 1, 2024, access to the Club Lounge for guests of elementary school age and younger will be limited to 6:00p.m.

Due to partial renovation work, breakfast will be served at a temporary venue from July 22 to 24. Smoking rooms are only available on the 13th floor.

Reviews of Kobe Bay Sheraton Hotel & Towers from real guests

Provided by verified guests of

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8.4
  • Cleanliness score 8.9 out of 10 and is a high score in Kobe
    Cleanliness8.9
  • Facilities score 8.7 out of 10 and is a high score in Kobe
    Facilities8.7
  • Service score 8.7 out of 10
    Service8.7
  • Value for money score 8.6 out of 10 and is a high score in Kobe
    Value for money8.6
  • Room comfort and quality score 8.5 out of 10 and is a high score in Kobe
    Room comfort and quality8.5
  • Location score 7.6 out of 10
    Location7.6
High score for Kobe

Rating

9+ Exceptional (152)
8-9 Excellent (61)
7-8 Very Good (61)
6-7 Good (23)
<6 Below Expectation (31)
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Showing 328 verified guest comments
Changed to review page 1
  1. 8.8
    Excellent
    Megumi from Japan
    Group
    Sheraton Floor Moderate Twin Room - Smoking
    Stayed 1 night in June 2025

    “It was good.”

    After visiting Suma Sea World, I stayed overnight at a hotel. It was a bit far, but I booked this Sheraton because it was reasonably priced. The room was clean, and everything, including pajamas, was provided. Although the washbasin, bath, and toilet were combined, it was spacious and comfortable. The natural hot spring public bath was great! Towels were provided, and the post-bath area was wide and lovely. The breakfast venue had a high ceiling with glass, creating an open and pleasant atmosphere. There was a wide variety of food; I preferred the Western-style bread, but there were many Japanese dishes as well. The mini-sized onion gratin soup and dessert pudding were particularly delicious, perfect for a buffet where you want to try various things. It is right in front of the Rokko Liner station, making it easy to access by car or train. There are several restaurants around the hotel, but since it’s not a bustling district like Sannomiya, there are understandably fewer options. I recommend researching dining options in advance if you plan to eat outside the hotel.

    Reviewed June 14, 2025
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  2. 10.0
    Exceptional
    Yujin from South Korea
    Couple
    Sheraton Floor Deluxe Twin Room - Smoking
    Stayed 1 night in May 2025

    “Comfortable Stay with Great Onsen and Bay Views”

    I had a relaxing stay at Kobe Bay Sheraton. The room was clean and spacious, with a nice view of the bay. The highlight was the onsen, which was clean and beautifully maintained. Easy access to the train station and helpful staff made the stay even better. Great for both leisure and business travel

    Reviewed May 27, 2025
  3. 8.8
    Excellent
    ornuma from Thailand
    Family with teens
    Sheraton Floor Deluxe Twin Room - Non-Smoking
    Stayed 3 nights in October 2024

    “Big room with onsite onsen”

    We (a group of 5 people) pretty much enjoy our stay here for 3 nights. The hotel is located on Rokko Island, a bit far from business centers, making it a quiet place to rest . It is connected and easily accessible to Rokko Liner. The rooms are huge and spacious. My room (#1112) has huge fungus stain on the curtain though. Onsite onsen is the advantage that draws customers. Breakfast buffet is good variety. However, when some dishes are run out, staff are way too slow to fill them up. Wishing the hotel can fix this problem.

    Reviewed October 06, 2024
  4. 7.6
    Very good
    Yuh from Singapore
    Family with young children
    Sheraton Floor Deluxe Twin Room - Smoking
    Stayed 2 nights in November 2024

    “Holiday stay”

    We drove from Kansai airport direct to hotel, has basement carpark within hotel and they offer free parking during our stay. Nearby hotel nothing much to walk around. Breakfast spread was good, but long queues due to year end season. Hotel have nice onsen, which we enjoy much.

    Reviewed December 12, 2024
  5. 8.4
    Excellent
    Ana from Japan
    Couple
    Preferred Floor Double Room - Non-Smoking
    Stayed 2 nights in June 2024

    “Felt Welcomed”

    It's a little pricey for what you get, but I must say the service is outstanding. The location is nice if you want something secluded on Rokko Island, but I wouldn't recommend it if you're planning to travel to Osaka or farther unless you have a LOT of energy. The room was nice and comfortable, and we always felt welcomed. Definitely recommend the morning breakfast buffet option. So many great options. Unfortunately, the other restaurants were a bit pricey so we didn't get to try them, but the room service was nice.

    Reviewed June 05, 2024
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