Kobe Meriken Park Oriental Hotel
Free Wi-Fi
2017

Kobe Meriken Park Oriental Hotel

5-6, Hatoba Chyou Chuo-Ku, Hyugo-Ken, Kobe, Kobe, Japan
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Semi Double - Standard - View Kobe Meriken Park Oriental Hotel
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    Bathroom Kobe Meriken Park Oriental Hotel
    Twin - Standard - View Kobe Meriken Park Oriental Hotel
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     Kobe Meriken Park Oriental Hotel

    Guest reviews

    8.7
    Excellent
    /10
    (3084 reviews)See what guests said
    10.0
    Exceptional

    "Wonderful location and great view."

    Mariko

    -

    July 12, 2018

    9.0
    Exceptional service
    Recommended by 95% of guests

    Property highlights

    Things you'll love

    • 740 meters to public transportation

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Bar

    Excellent
    Location
    8.4
    See map
    Excellent location - Inside city center
    Nearby
    Popular
  • Kobe Maritime Museum330 m
  • Port of Kobe Earthquake Memorial Park330 m
  • Kawasaki Good Times World330 m
  • Kobe Bay Cruise340 m
  • Kobe Port Tower340 m
  • Kobe Harborland umie360 m
  • Mosaic Harborland380 m
  • Romantic Concerto380 m
  • Concerto380 m
  • Splash Kobe410 m
  • This property is in high demand!

    Booked 22 times since yesterday | 20 travelers are looking at this property right now

    Value for money8.8
    Location rating8.4
    Nearest airportKobe Airport (UKB)
    Distance to airport6.0 km
    Select your room
    8.9
    Excellent
    Room comfort & quality
    Twin - Standard
    Twin - Standard
    ...
    • Room size: 26 m²/280 ft²
    • City view
    • 2 single beds
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    Corner Suite - Standard
    Corner Suite - Standard
    ...
    • Room size: 45 m²/484 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Double - Deluxe
    Double - Deluxe
    ...
    • Room size: 21 m²/226 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Semi Double - Standard
    Semi Double - Standard
    ...
    • Room size: 19 m²/205 ft²
    • City view
    • 1 semi double bed
    Enter dates to see prices
    West Harbor View Double - Standard
    West Harbor View Double - Standard
    ...
    • Room size: 21 m²/226 ft²
    • Harbor view
    • 1 double bed
    Enter dates to see prices
    Ocean View Twin - Standard
    Ocean View Twin - Standard
    ...
    • Room size: 37 m²/398 ft²
    • Ocean view
    • 2 single beds
    Enter dates to see prices
    Twin - Deluxe
    Twin - Deluxe
    ...
    • Room size: 26 m²/280 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Grande Twin - Deluxe
    Grande Twin - Deluxe
    ...
    • Room size: 31 m²/334 ft²
    • City view
    • 3 single beds
    Enter dates to see prices
    Ocean View Double - Standard
    Ocean View Double - Standard
    ...
    • Room size: 24 m²/258 ft²
    • Ocean view
    • 1 double bed
    Enter dates to see prices
    High Floor Corner Twin Suite - Non Smoking
    High Floor Corner Twin Suite - Non Smoking
    ...
    • Room size: 47 m²/506 ft²
    • Balcony/terrace
    • 2 single beds
    Enter dates to see prices

    What people love about the property

    • 6.0
      Review score

      "Hotel with the best view of the open sea."

      Deborah A.

      |

      July 27, 2018

    • 8.8
      Excellent

      "Perfect view, landmark of the city, complementary shuttle bus to the jr line station."

      david

      |

      October 1, 2018

    • 8.0
      Very good

      "Nice view and staff are good"

      Stanley

      |

      June 9, 2018

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    More about Kobe Meriken Park Oriental Hotel

    More about Kobe Meriken Park Oriental Hotel

    9.6
    Exceptional

    "It was a nice stay with great few."

    Petra

    |

    June 4, 2018

    An overview

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    What they offer

    10.0
    Exceptional

    "Excellent stay, great location, friendly staff, clean modern..."

    Peter

    |

    October 28, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (3084)Booking.com Reviews (5305)
    8.7
    /
    10
    Cleanliness8.9
    Facilities8.4
    Location8.4
    Room comfort and quality8.9
    Service9.0
    Value for money8.8
    Provided by verified guests of Agoda
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    All guests (3084)
    All room types

    Show reviews that mention 

    Showing 1684 verified guest comments
    12345
    10.0
    Exceptional
    SHANE from Australia
    Couple
    Twin - High Floor
    Stayed 4 nights in February 2019
    5 star hotel for a 4 star price”
    The hotel staff were outstanding. No problem was too much trouble. They were very polite and made you feel comfortable. No shortage of staff to help with bags or check in. All staff had a good level of English and had a wide knowledge of services, transport and activities in the area. A wide range of food was available for room service which was quick and presented well. Hotel rooms are a good size with a balcony and were very clean with a picturesque view of the bay. Harborland shopping and restaurant precinct is a short walk away with many choices of Japanese food. A free shuttle from Sannomiya train station is provided. Best hotel I’ve staying in so far and could not find any fault. 10/10
    Reviewed February 22, 2019
    8.4
    Excellent
    Bruce from Australia
    Couple
    Semi Double - Standard
    Stayed 2 nights in January 2019
    A fine hotel with good buffet and public areas”
    I liked the hotel and the room. Dining facilities were excellent. The hotel is not in the downtown area and so choice of other restaurants or cafes was limited, especially in the evening when the city loop bus had finished for the day. However the buffet is very popular and this won't be a problem for all travellers.
    Reviewed January 21, 2019
    Thank you for taking the time to review your recent stay at KOBE MERIKEN PARK ORIENTAL HOTEL. We are excited to hear you enjoyed your recent stay with us. However we are sorry for your inconvenience in regards to the location. Since our hotel is located just in front of the ocean, it is a bit far from downtown area. However we have a free shuttle bus service between the hotel and Sannomiya station/downtown so that it will be easier for you next time. Also we have 5 restaurants and 1 bar on our premise as well as room service if you would like to have a meal at our hotel. We hope you have a lovely day and we are looking forward to seeing you soon. Best regards,
    Responded January 22, 2019
    Kobe Meriken Park Oriental Hotel
    10.0
    Exceptional
    Stanley from Indonesia
    Business traveler
    Twin - Standard for 3 People
    Stayed 2 nights in January 2019
    a 5 star for a reason”
    you got free suttle from sanomiya stasion everyday. and shin kobe every weekend or holiday. you got the view you got the room with a damn good view you got the 5 ztar restaurant you got the free roaming handphone as long as your stay. wow.. free parking and have a vvip for you rollsRoyce.. if you have one..
    Reviewed January 08, 2019
    Thank you for taking the time to review your recent stay at KOBE MERIKEN PARK ORIENTAL HOTEL. We are very glad that you were pleased with our facilities and services. We always do our best to make our guests comfortable. We try to remember “Omotenashi” spirit which means good hospitality in Japanese. We will share your feedback with our team and look forward seeing you again soon.
    Responded January 09, 2019
    Kobe Meriken Park Oriental Hotel
    9.2
    Exceptional
    Ong from Malaysia
    Couple
    Semi Double - Standard
    Stayed 1 night in January 2019
    Excellent ”
    Nice and spacious hotel. Good view. Service is great.
    Reviewed February 08, 2019
    Thank you for taking the time to review your recent stay at KOBE MERIKEN PARK ORIENTAL HOTEL. We are very glad that you were pleased with our facilities and services. We always do our best to make our guests comfortable. We try to remember “Omotenashi” spirit which means good hospitality in Japanese. We will share your feedback with our team and look forward seeing you again soon.
    Responded February 10, 2019
    Kobe Meriken Park Oriental Hotel
    4.0
    Hsiao from Taiwan
    Family with teens
    Twin - Standard for 3 People
    Stayed 1 night in January 2019
    VERY VERY DISAPPOINTED ”
    Qqwww f f f g g g. Very disappointed about the stay. The main reason we chose this hotel is because the nice view and it has free shuttle bus to 三宮 station. However, when we want to take the shuttle, the staff said no more seats for the 15:30 BUS, we said that’s alright, we can wait for the next one, they told us no more seats for 3:50 as well, we will need to wait until 4:10, We asked if we can take a walk and come back later? The answer is NO! We asked if we can wait in the lobby? The answer is NO! You have to wait outside. It’s 4 degree today, and this 5 star hotel asked everybody to wait outside of the hotel and wait for the free shuttle for 40 minutes without any arrangements can be made. My parents are in their 60s, one of them got cold already, we even asked can one of us be the representative and wait on the line, other two people can stay in the lobby which has heater. The answer is still NO! Warning- if you want the free shuttle bus service, you better keep the fingers crossed that the seats are available, and you should be aware that you might to need to wait outside during Winter time. The female staff who helped us to carry the luggage to the room, just leave the luggage on the cart, she is not helping us to move the luggage at all. First time seeing this kind of service in the 5 star hotel, and our room is connected room type, she didn’t open the door between 2 rooms for us, we have to call the front desk to get help. We are glad that another staff came later and fix this up. This hotel is a big with fancy design outside, but you can tell it’s a pretty old hotel as soon as you get in to the room. Again- VERY VERY disappointed about the service!!
    Reviewed January 18, 2019
    Thank you for your patronage in Kobe Meriken Park Oriental Hotel and sharing your valuable comments with us. It is with deepest disappointment to hear our staff service isn't perfect and I wish to sincerely apologize for that. We heard that your parents's special anniversary trip and prepared a small flowers and card for them. Unfortunately, we did not meet your expectations, nor did we live up to the high standards of service for which we are known. Please rest assured we have handled your comments very seriously and I have personally shared your concern to our team for immediate review. We do appreciate you giving us the opportunity to restore your confidence in Kobe Meriken Park Oriental Hotel again.
    Responded January 19, 2019
    Kobe Meriken Park Oriental Hotel
    10.0
    Exceptional
    Tsz from Singapore
    Couple
    Double - Standard
    Stayed 1 night in December 2017
    Wonder room and great stay”
    It was a fantastic visit. The room is nice and clean, with a great view overseeing the ferris wheel. There was a chrismas event going on just outside the hotel and my wife and i had a great time there.
    Reviewed July 17, 2018
    Thank you for taking the time to review your recent stay at KOBE MERIKEN PARK ORIENTAL HOTEL. We are very pleased to hear how much you enjoyed the scenic view. There are 4 directions (Kobe Port Tower, Kobe Ocean, Urban City, and the Ferris Wheels), and you can enjoy scenic view from every rooms. We enjoy meeting your expectation as much as possible every time. We will share your feedback with our team and look forward to seeing you again soon.
    Responded July 17, 2018
    Kobe Meriken Park Oriental Hotel
    8.0
    Excellent
    dominic from United Kingdom
    Solo traveler
    Double - High Floor
    Stayed 1 night in July 2018
    Dated but decent”
    Rooms are a bit dated and smell of damp, floor carpet had lots of stains etc. Could use a renovation but this is also all reflected in the price so can’t really complain. What I can complain about is that the breakfast was much too expensive, almost twice the price I expected and have had in other hotels in Japan.
    Reviewed July 05, 2018
    Thank you for taking the time to sharer your recent experience at Kobe Meriken Park Oriental Hotel I am very sorry our guest room cleanliness was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the property clean. Unfortunately, the sometimes require essential renovations in our guest areas. Please rest assured that your comments have been shared with the team in an effort to improve our service. Once again, thank you for providing feedback that will ultimately help improve our house keeping service and effectiveness.
    Responded July 09, 2018
    Kobe Meriken Park Oriental Hotel
    10.0
    Exceptional
    Thunvadee from Philippines
    Couple
    Semi Double - Standard
    Stayed 1 night in April 2018
    I would give you 10 stars rather than 5”
    This place made me fall in love in Kobe. All staffs are very welcome and polite. City view room is beautiful enough. Such a wonderful view. There were cruise park beside the hotel and made this place even more fantastic. We were upgraded to sea view room due to internet divice out of work. I was soooo impressed. If I back to Japan again I will definitely stay here again Kobe Meriken park !
    Reviewed April 25, 2018
    Dear our guest, Thank you very much for choosing to stay with us at Kobe Meriken Park Oriental Hotel, and for taking the time to share your wonderful comments. We are delighted to hear enjoyed your visit here, and was able to fully relax at our room and vew. We are also glad to hear you are now an ORIENTAL fan. We appreciate your kind comments toward to our staff, and will share them with the entire our team to keep them motivated and to help maintain our services. Should you need any assistance with your future reservations, please feel free to let us know. We look forward to welcoming you back to Kobe Meriken Park Oriental Hotel in the near future. Best regards,
    Responded April 26, 2018
    Kobe Meriken Park Oriental Hotel
    10.0
    Exceptional
    EDEAN from United States
    Couple
    Twin - Standard
    Stayed 2 nights in June 2017
    Edean from Hawaii”
    We could see the cruise liner that we were on from our balcony and enjoyed not only the view from the room, but also from the lanai at the breakfast buffet every morning. Lots of variety at breakfast. The staff was very helpful, especially the Concierge, and saw to our needs. The free shuttle service to the train station was very convenient and we used it everyday. We would like to stay here again when we're in Kobe.
    Reviewed April 25, 2018
    Thank you for taking the time to review your recent stay at KOBE MERIKEN PARK ORIENTAL HOTEL. We are very glad that you were pleased with our facilities and services. We always do our best to make our guests comfortable. We try to remember “Omotenashi” spirit which means good hospitality in Japanese. We will share your feedback with our team and look forward seeing you again soon.
    Responded April 26, 2018
    Kobe Meriken Park Oriental Hotel
    8.4
    Excellent
    Isabel from Australia
    Couple
    Double - High Floor
    Stayed 2 nights in April 2018
    Amazing!! ”
    Could not fault this hotel, everything from staff to location and cleaning standards is amazing! The staff are beyond helpful and upgraded our room to a beautiful view. I would come back here and highly recommend!
    Reviewed April 14, 2018
    Thank you for taking the time to review your recent stay at KOBE MERIKEN PARK ORIENTAL HOTEL. We also would like to say thank you for spending your precious time with us. We provide free upgrade service, depending on the occupancy. We would like to meet your expectation as much as possible every time. We are pleased to hear you enjoyed your stay. We hope to see you again soon. Again, thank you very much for your kind words.
    Responded April 15, 2018
    Kobe Meriken Park Oriental Hotel
    8.0
    Excellent
    Teerat from Thailand
    Group
    Twin - Standard
    Stayed 1 night in March 2018
    Great location with great service”
    The location is perfect. Just next to Kobe Harbor Land. The room is large, all the rooms have sea view. The hotel also provides free shuttle to Sannomiya Station where you can do some shopping or eating. The buffet at hotel in Santa Monica room is good at very good price too.
    Reviewed March 11, 2018
    Thank you for taking the time to review your recent stay at KOBE MERIKEN PARK ORIENTAL HOTEL. We are very glad that you were pleased with our facilities and services. We always do our best to make our guests comfortable. We try to remember “Omotenashi” spirit which means good hospitality in Japanese. We will share your feedback with our team and look forward seeing you again soon.
    Responded March 12, 2018
    Kobe Meriken Park Oriental Hotel
    8.0
    Excellent
    Teerat from Thailand
    Group
    Standard Twin with Extra Bed Non-Smoking
    Stayed 1 night in March 2018
    Great location with great service”
    The location is perfect. Just next to Kobe Harbor Land. The room is large, all the rooms have sea view. The hotel also provides free shuttle to Sannomiya Station where you can do some shopping or eating. The buffet at hotel in Santa Monica room is good at very good price too.
    Reviewed March 11, 2018
    Thank you for taking the time to review your recent stay at KOBE MERIKEN PARK ORIENTAL HOTEL. We are very pleased to hear how much you enjoyed the scenic view. There are 4 directions (Kobe Port Tower, Kobe Ocean, Urban City, and the Ferris Wheels), and you can enjoy scenic view from every rooms. We enjoy meeting your expectation as much as possible every time. We will share your feedback with our team and look forward to seeing you again soon.
    Responded March 12, 2018
    Kobe Meriken Park Oriental Hotel
    9.6
    Exceptional
    Teerat from Thailand
    Group
    Twin - Standard
    Stayed 1 night in March 2018
    Great hotel with great food”
    The location is perfect. Just next to Kobe Harbor Land. The room is large, all the rooms have sea view. The hotel also provides free shuttle to Sannomiya Station where you can do some shopping or eating. The buffet at hotel in Santa Monica room is good at very good price too.
    Reviewed March 11, 2018
    Thank you very much for your generous review. I am delighted to hear that you enjoyed your room experience at Kobe Meriken Park Oriental Hotel. Our staff pledge to provide the finest personal service and facilities for our guests who will always enjoy a warm, relaxed yet refined ambience. We look forward to welcoming you back soon.
    Responded March 12, 2018
    Kobe Meriken Park Oriental Hotel
    7.2
    Very good
    Chu from Taiwan
    Couple
    Double - Standard
    Stayed 3 nights in February 2019
    Cosy”
    This hotel is aged, the furnitioning is not very edgy , but room size is quite enough in Japanese standard. There is shuttle bus service running every 20 minutes to the station. The sunset is also a big surprise. I would recommend it and stays again if I visit Kobe again.
    Reviewed February 17, 2019
    Thank you for taking your valuable time to review your recent stay at KOBE MERIKEN PARK ORIENTAL HOTEL. We are delighted to hear you enjoyed the sunset from our hotel and found our shuttle bus convenient. We have recently renovated the bathroom for some rooms. We will share your comment with our management team and hope we can continue to get renovation done for all of the rooms in the future like you cannot believe the hotel has built more than 20 years ago. Again, thank you for sharing your feedback and we hope to have the opportunity to welcome you back in the near future. Best regards,
    Responded February 22, 2019
    Kobe Meriken Park Oriental Hotel
    8.4
    Excellent
    FONG from Hong Kong
    Couple
    Semi Double - Standard
    Stayed 1 night in February 2019
    Ok stay”
    The hotel is a bit dated but well sized, location is 10 mins walk from the station. Stayed for 1 night, nothing exceed expectation.
    Reviewed February 24, 2019
    Thank you very much for staying at the KOBE MERIKEN PARK ORIENTAL HOTEL. We are delighted to have you with us, and hope you were pleased with our facilities and services. We would also like to say thank you for taking your valuable time to send us your sentiments. It is our earnest desire to make your stay at the hotel totally comfortable and worthwhile. We will further endeavor to fulfill the expectations that you have had for our hotel. We thank you once again for your coming and hope you will long remember with happy memories your visit to our hotel. We are all greatly looking forward to seeing you.
    Responded February 25, 2019
    Kobe Meriken Park Oriental Hotel
    4.8
    Mee from South Korea
    Family with teens
    Run of House - Non-Smoking
    Stayed 1 night in September 2018
    READ THIS BEFORE YOU GO.”
    The Hotel might've been a 5 star hotel decades ago, but i don't think it deserves that praise anymore. This doesn't mean that there weren't anything good about this hotel, but the cons overshadows the pros. The location was great with great views from the hotel room, a large park right below and next to the harbor, kids museums and couple walkways just around the corner, lots and lots of convenient stores just a couple blocks away. BUT I can't ignore the fact that we were in a non-smoking room yet the cigarette scent was smeared into every inch of the furniture, the TV was smaller than my PC, the bottom part of the bathroom and the toilet, not to mention the sink was so used that there were cracks on the painting and molds in some parts. Can't forget the fungus filled carpet! I can assure you that anything spilled on that carpet in the last 10 years haven't been cleaned, EVER. If you care about the location not the hotel's cleanliness then this is your pick.
    Reviewed September 14, 2018
    Thank you for taking the time to review your recent stay at KOBE MERIKEN PARK ORIENTAL HOTEL. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. We apologize for your disappointment about the carpet and the cigarette smell. We will share your valuable review with our team and discuss the renovation for near future. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Kobe. Best regards,
    Responded September 17, 2018
    Kobe Meriken Park Oriental Hotel
    7.2
    Very good
    Michael from United Kingdom
    Solo traveler
    Double - High Floor
    Stayed 3 nights in September 2018
    Very good”
    I gave three stars for staff because, a. when I first tried to check in I couldn’t find one, and b. a friend came to see me at the hotel, and he came straight to my room without seeing a single staff member, so one wonders about security. Perfectly helpful and polite, of course. I gave three stars for value because I got a 70% off deal. I felt it was great, but I might not have thought so at full price.
    Reviewed September 10, 2018
    Dear, our guest Thank you very much for your generous review. I am delighted to hear that you enjoyed your room experience at Kobe Meriken Park Oriental Hotel. Our staff pledge to provide the finest personal service and facilities for our guests who will always enjoy a warm, relaxed yet refined ambience. We look forward to welcoming you back soon. Sincerely yours.
    Responded September 11, 2018
    Kobe Meriken Park Oriental Hotel
    9.6
    Exceptional
    Lulu from China
    Solo traveler
    Double - Standard
    Stayed 1 night in December 2018
    cool place”
    Great balcony and night view of the Kobe harbor! room is spacious and clean, very comfortable. You may need to walk a little bit to reach the mosaic and other shopping center.
    Reviewed January 25, 2019
    We are excited to hear you enjoyed your recent stay with us and the view from your room! We appreciate your sharing your feedback. We hope you have a lovely day and look forward to welcoming you back on your next trip to Kobe. Best regards,
    Responded January 27, 2019
    Kobe Meriken Park Oriental Hotel
    8.0
    Excellent
    Nobuaki from Japan
    Couple
    Grande Twin - Standard
    Stayed 1 night in January 2019
    I always use this hotel in Kobe”
    Everyone please try it once. You may notice the goodness of this hotel.
    Reviewed January 04, 2019
    Thank you very much for staying at the KOBE MERIKEN PARK ORIENTAL HOTEL. We are delighted to have you with us, and hope you were pleased with our facilities and services. We would also like to say thank you for taking your valuable time to send us your sentiments. It is our earnest desire to make your stay at the hotel totally comfortable and worthwhile. We will further endeavor to fulfill the expectations that you have had for our hotel. We thank you once again for your coming and hope you will long remember with happy memories your visit to our hotel. We are all greatly looking forward to seeing you.
    Responded January 07, 2019
    Kobe Meriken Park Oriental Hotel
    8.0
    Excellent
    Nobuaki from Japan
    Couple
    Semi Double - Standard
    Stayed 1 night in January 2019
    Spacious calm adult hotels”
    The lobby's sense of liberation is wonderful!!
    Reviewed January 04, 2019
    Thank you for taking the time to review your recent stay at KOBE MERIKEN PARK ORIENTAL HOTEL. We are very glad that you were pleased with our facilities and services. We always do our best to make our guests comfortable. We try to remember “Omotenashi” spirit which means good hospitality in Japanese. We will share your feedback with our team and look forward seeing you again soon.  【いつもご利用ありがとうございます。またのお越しをこころよりお待ちいたしております。】
    Responded January 07, 2019
    Kobe Meriken Park Oriental Hotel
    12345
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    Kobe Meriken Park Oriental Hotel
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    • Excellent location
    • Kobe Port Tower
    • Minato Motomachi Subway Station is within 0.74 km