Kobe Meriken Park Oriental Hotel
Free Wi-Fi
2017

Kobe Meriken Park Oriental Hotel

5-6, Hatoba Chyou Chuo-Ku, Hyugo-Ken, Kobe, Kobe, Japan
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Semi Double - Standard - View Kobe Meriken Park Oriental Hotel
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     Kobe Meriken Park Oriental Hotel

    Kobe Meriken Park Oriental Hotel Reviews

    8.7
    Excellent
    /10
    (3145 reviews)See what guests said
    10.0
    Exceptional

    "Wonderful location and great view."

    Mariko

    -

    July 12, 2018

    9.0
    Exceptional service
    Recommended by 95% of guests

    Things you’ll love about Kobe Meriken Park Oriental Hotel

    Things you'll love

    • 760 meters to public transportation

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Bar

    Excellent
    Location
    8.4
    See map
    Excellent location - Inside city center
    Popular
    Nearby
  • Kobe Port Tower340 m
  • Kobe City Museum900 m
  • Nankinmachi (Chinatown)920 m
  • Kobe Harborland930 m
  • Ikuta Shrine1.69 km
  • Kobe Kitano Museum2.38 km
  • Kobe Nunobiki Herb Garden3.44 km
  • Kobe Animal Kingdom4.3 km
  • Mt. Maya6.05 km
  • Mt. Rokko12.88 km
  • Don't miss out!

    11 travelers are looking at this property right now | 6 travelers have booked today.

    Value for money8.8
    Location rating8.4
    Nearest airportKobe Airport (UKB)
    Distance to airport6.0 km

    Rooms available at Kobe Meriken Park Oriental Hotel

    8.9
    Excellent
    Room comfort & quality
    Twin - Standard
    Twin - Standard
    ...
    • Room size: 26 m²/280 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Corner Suite - Standard
    Corner Suite - Standard
    ...
    • Room size: 45 m²/484 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Double - Deluxe
    Double - Deluxe
    ...
    • Room size: 21 m²/226 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Semi Double - Standard
    Semi Double - Standard
    ...
    • Room size: 19 m²/205 ft²
    • City view
    • 1 semi double bed
    Enter dates to see prices
    West Harbor View Double - Standard
    West Harbor View Double - Standard
    ...
    • Room size: 21 m²/226 ft²
    • Harbor view
    • 1 double bed
    Enter dates to see prices
    Ocean View Twin - Standard
    Ocean View Twin - Standard
    ...
    • Room size: 37 m²/398 ft²
    • Ocean view
    • 2 single beds
    Enter dates to see prices
    Twin - Deluxe
    Twin - Deluxe
    ...
    • Room size: 26 m²/280 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Grande Twin - Deluxe
    Grande Twin - Deluxe
    ...
    • Room size: 31 m²/334 ft²
    • City view
    • 3 single beds
    Enter dates to see prices
    Ocean View Double - Standard
    Ocean View Double - Standard
    ...
    • Room size: 24 m²/258 ft²
    • Ocean view
    • 1 double bed
    Enter dates to see prices
    High Floor Corner Twin Suite - Non Smoking
    High Floor Corner Twin Suite - Non Smoking
    ...
    • Room size: 47 m²/506 ft²
    • Balcony/terrace
    • 2 single beds
    Enter dates to see prices

    What people love about Kobe Meriken Park Oriental Hotel

    • 6.0
      Review score

      "Hotel with the best view of the open sea."

      Deborah A.

      |

      July 27, 2018

    • 8.8
      Excellent

      "Perfect view, landmark of the city, complementary shuttle bus to the jr line station."

      david

      |

      October 1, 2018

    • 8.0
      Very good

      "Nice view and staff are good"

      Stanley

      |

      June 9, 2018

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    More about Kobe Meriken Park Oriental Hotel

    More about Kobe Meriken Park Oriental Hotel

    9.6
    Exceptional

    "It was a nice stay with great few."

    Petra

    |

    June 4, 2018

    An overview

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    What they offer

    10.0
    Exceptional

    "Excellent stay, great location, friendly staff, clean modern..."

    Peter

    |

    October 28, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Kobe Meriken Park Oriental Hotel from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (3145)Booking.com Reviews (5234)
    8.7
    /
    10
    Cleanliness8.9
    Facilities8.4
    Location8.4
    Room comfort and quality8.9
    Service9.0
    Value for money8.8
    All languages
    All guests (3145)
    All room types

    Show reviews that mention 

    Showing 1700 verified guest comments
    12345
    10.0
    Exceptional
    Christina from Philippines
    Business traveler
    West Harbor View Twin - High Floor for 3 People
    Stayed 2 nights in May 2019

    Wonderful place to stay.”

    Kobe Meriden Park is my Favorite Hotel in Kobe, it is complete and its surrounding itself makes you feel wonderful and relax. This is a great choice if you like walking or jogging in the morning, Restaurant or buffet have large facilities and lots of option to choose.

    Reviewed May 21, 2019

    Thank you for staying at KOBE MERIKEN PARK ORIENTAL HOTEL. We are pleased to hear that you enjoyed your recent stay. I am very proud to hear that our team took good care of you and I can assure you that I will share the good comments with them. This feedback is very valuable to us, as we all strive to exceed our guests’ expectations and to ensure that we create lifetime memories for our valued guests. We look forward to welcoming you back for many more future visits.

    Responded May 24, 2019
    Kobe Meriken Park Oriental Hotel
    8.0
    Excellent
    Leung from United Kingdom
    Couple
    Double Room
    Stayed 1 night in May 2019

    Spectacular harbour view”

    Free shuttle bus can be found at Sannomiya station. Staff can speak English fluently, and we have been upgraded to another side of harbour which facing the Ferris Wheel with LED lights. Breakfast qualities were amazing, along with the harbour view, is like sealing on a cruise. Not many shops in or around the hotel, need to walk to the Mosaic mall for food and beverage, but there aren't enough signs to go down on the ground. Expects more facilities in the hotel with the price paid.

    Reviewed May 19, 2019

    Thank you for taking the time to review your recent stay at KOBE MERIKEN PARK ORIENTAL HOTEL. We also would like to say thank you for spending your precious time with us. We provide free upgrade service, depending on the occupancy. We would like to meet your expectation as much as possible every time. We are pleased to hear you enjoyed your stay. We hope to see you again soon. Again, thank you very much for your kind words.

    Responded May 20, 2019
    Kobe Meriken Park Oriental Hotel
    10.0
    Exceptional
    Steve from Australia
    Couple
    Twin - Standard
    Stayed 3 nights in March 2019

    Great Hotel”

    I managed to get some really good rates at this hotel for 3 nights. One of the best stays I had in Japan. Very friendly staff, comfortable rooms with great views. Would definitely go back if the price was right. 10/10

    Reviewed April 14, 2019

    Thank you very much for your generous review. I am delighted to hear that you enjoyed your room experience at Kobe Meriken Park Oriental Hotel. Our staff pledge to provide the finest personal service and facilities for our guests who will always enjoy a warm, relaxed yet refined ambience. We look forward to welcoming you back soon.

    Responded April 16, 2019
    Kobe Meriken Park Oriental Hotel
    9.6
    Exceptional
    Kenneth from Hong Kong
    Family with young children
    Twin - Standard for 3 People
    Stayed 1 night in April 2019

    Excellent view”

    Although pricier than other local hotels, the view was excellent and the service was top notch.

    Reviewed May 14, 2019

    Thank you very much for kind comments and for staying with us at Kobe Meriken Park Oriental Hotel. We are pleased to hear we met your expectations in regards to service, and that you enjoyed our guestroom and views of the sea. We value your feedback and will make sure to share your comments with the entire team here to help maintain and improve our services. If you should you require any support with your future visit, please do not hesitate to get in touch. It would be our pleasure to assist you. We look forward to serving you again. Kind regards,

    Responded May 15, 2019
    Kobe Meriken Park Oriental Hotel
    8.4
    Excellent
    Bruce from Australia
    Couple
    Semi Double - Standard
    Stayed 2 nights in January 2019

    A fine hotel with good buffet and public areas”

    I liked the hotel and the room. Dining facilities were excellent. The hotel is not in the downtown area and so choice of other restaurants or cafes was limited, especially in the evening when the city loop bus had finished for the day. However the buffet is very popular and this won't be a problem for all travellers.

    Reviewed January 21, 2019

    Thank you for taking the time to review your recent stay at KOBE MERIKEN PARK ORIENTAL HOTEL. We are excited to hear you enjoyed your recent stay with us. However we are sorry for your inconvenience in regards to the location. Since our hotel is located just in front of the ocean, it is a bit far from downtown area. However we have a free shuttle bus service between the hotel and Sannomiya station/downtown so that it will be easier for you next time. Also we have 5 restaurants and 1 bar on our premise as well as room service if you would like to have a meal at our hotel. We hope you have a lovely day and we are looking forward to seeing you soon. Best regards,

    Responded January 22, 2019
    Kobe Meriken Park Oriental Hotel
    10.0
    Exceptional
    Stanley from Indonesia
    Business traveler
    Twin - Standard for 3 People
    Stayed 2 nights in January 2019

    a 5 star for a reason”

    you got free suttle from sanomiya stasion everyday. and shin kobe every weekend or holiday. you got the view you got the room with a damn good view you got the 5 ztar restaurant you got the free roaming handphone as long as your stay. wow.. free parking and have a vvip for you rollsRoyce.. if you have one..

    Reviewed January 08, 2019

    Thank you for taking the time to review your recent stay at KOBE MERIKEN PARK ORIENTAL HOTEL. We are very glad that you were pleased with our facilities and services. We always do our best to make our guests comfortable. We try to remember “Omotenashi” spirit which means good hospitality in Japanese. We will share your feedback with our team and look forward seeing you again soon.

    Responded January 09, 2019
    Kobe Meriken Park Oriental Hotel
    10.0
    Exceptional
    donald from United States
    Couple
    Semi Double - Standard
    Stayed 2 nights in May 2019

    Exceptional”

    I give this hotel 10. Loved it. Hope to stay again sometime.

    Reviewed May 17, 2019

    Thank you for staying at KOBE MERIKEN PARK ORIENTAL HOTEL. We are pleased to hear that you enjoyed your recent stay. I am very proud to hear that our team took good care of you and I can assure you that I will share the good comments with them. This feedback is very valuable to us, as we all strive to exceed our guests’ expectations and to ensure that we create lifetime memories for our valued guests. We look forward to welcoming you back for many more future visits.

    Responded May 19, 2019
    Kobe Meriken Park Oriental Hotel
    5.2
    Ngok from Singapore
    Couple
    Twin - High Floor
    Stayed 3 nights in April 2019

    Rather old hotel ”

    Although it’s a 5 star hotel with a good view, the interior is quite run down. They provide a free shuttle to Sannomiya station as it’s quite a distance away. However, you will need to share the ride with another hotel’s guests, which means only 19 people can get on at a time. You will need a ticket if taking the shuttle from the hotel and there are seats labelled till 19 at the waiting place. What angered us was no one paid attention to the seating; some people were standing some left gaps in between. We had 2 people in front of us and suddenly their family members came and cut our line and due to this, we couldn’t get on the shuttle. It was ridiculous. How could you have 1 or 2 people queuing and other people to join you when the bus came. We explained to the guy in charge of the shuttle but he could not understand and kept saying sorry we had to take the next shuttle which wasn’t available till another 45mins. Not very good management. We won’t stay here again.

    Reviewed April 10, 2019

    Dear Valued Guest, Thank you for taking the time to detail your recent experience at our hotel. We are disappointed to hear we failed to meet your expectations and sincerely apologize for these inconveniences that disrupted your overall experience. Please know that I have already followed up with our management team on this issue, as well as the issues you mentioned in regards to our shuttle bus waiting system. And I would like to apologize for the issue you encountered with our hotel staffs' English proficiency. We will try our best to improve our language skills and make the guests from all over the world comfortable. Again, thank you for sharing your feedback as this only improves our operations. Best regards,

    Responded April 11, 2019
    Kobe Meriken Park Oriental Hotel
    8.0
    Excellent
    dominic from United Kingdom
    Solo traveler
    Double - High Floor
    Stayed 1 night in July 2018

    Dated but decent”

    Rooms are a bit dated and smell of damp, floor carpet had lots of stains etc. Could use a renovation but this is also all reflected in the price so can’t really complain. What I can complain about is that the breakfast was much too expensive, almost twice the price I expected and have had in other hotels in Japan.

    Reviewed July 05, 2018

    Thank you for taking the time to sharer your recent experience at Kobe Meriken Park Oriental Hotel I am very sorry our guest room cleanliness was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the property clean. Unfortunately, the sometimes require essential renovations in our guest areas. Please rest assured that your comments have been shared with the team in an effort to improve our service. Once again, thank you for providing feedback that will ultimately help improve our house keeping service and effectiveness.

    Responded July 09, 2018
    Kobe Meriken Park Oriental Hotel
    9.6
    Exceptional
    Chi from Hong Kong
    Couple
    Twin - Standard for 3 People
    Stayed 1 night in May 2019

    Staff's English to be improved”

    Everything is good except only if the front desk staff can speak better English......

    Reviewed May 15, 2019

    Thank you very much for staying at the KOBE MERIKEN PARK ORIENTAL HOTEL. We are delighted to have you with us, and hope you were pleased with our facilities and services. We would also like to say thank you for taking your valuable time to send us your sentiments. It is our earnest desire to make your stay at the hotel totally comfortable and worthwhile. We will further endeavor to fulfill the expectations that you have had for our hotel. We thank you once again for your coming and hope you will long remember with happy memories your visit to our hotel. We are all greatly looking forward to seeing you.

    Responded May 16, 2019
    Kobe Meriken Park Oriental Hotel
    10.0
    Exceptional
    SHANE from Australia
    Couple
    Twin - High Floor
    Stayed 4 nights in February 2019

    5 star hotel for a 4 star price”

    The hotel staff were outstanding. No problem was too much trouble. They were very polite and made you feel comfortable. No shortage of staff to help with bags or check in. All staff had a good level of English and had a wide knowledge of services, transport and activities in the area. A wide range of food was available for room service which was quick and presented well. Hotel rooms are a good size with a balcony and were very clean with a picturesque view of the bay. Harborland shopping and restaurant precinct is a short walk away with many choices of Japanese food. A free shuttle from Sannomiya train station is provided. Best hotel I’ve staying in so far and could not find any fault. 10/10

    Reviewed February 22, 2019
    4.0
    Hsiao from Taiwan
    Family with teens
    Twin - Standard for 3 People
    Stayed 1 night in January 2019

    VERY VERY DISAPPOINTED ”

    Qqwww f f f g g g. Very disappointed about the stay. The main reason we chose this hotel is because the nice view and it has free shuttle bus to 三宮 station. However, when we want to take the shuttle, the staff said no more seats for the 15:30 BUS, we said that’s alright, we can wait for the next one, they told us no more seats for 3:50 as well, we will need to wait until 4:10, We asked if we can take a walk and come back later? The answer is NO! We asked if we can wait in the lobby? The answer is NO! You have to wait outside. It’s 4 degree today, and this 5 star hotel asked everybody to wait outside of the hotel and wait for the free shuttle for 40 minutes without any arrangements can be made. My parents are in their 60s, one of them got cold already, we even asked can one of us be the representative and wait on the line, other two people can stay in the lobby which has heater. The answer is still NO! Warning- if you want the free shuttle bus service, you better keep the fingers crossed that the seats are available, and you should be aware that you might to need to wait outside during Winter time. The female staff who helped us to carry the luggage to the room, just leave the luggage on the cart, she is not helping us to move the luggage at all. First time seeing this kind of service in the 5 star hotel, and our room is connected room type, she didn’t open the door between 2 rooms for us, we have to call the front desk to get help. We are glad that another staff came later and fix this up. This hotel is a big with fancy design outside, but you can tell it’s a pretty old hotel as soon as you get in to the room. Again- VERY VERY disappointed about the service!!

    Reviewed January 18, 2019

    Thank you for your patronage in Kobe Meriken Park Oriental Hotel and sharing your valuable comments with us. It is with deepest disappointment to hear our staff service isn't perfect and I wish to sincerely apologize for that. We heard that your parents's special anniversary trip and prepared a small flowers and card for them. Unfortunately, we did not meet your expectations, nor did we live up to the high standards of service for which we are known. Please rest assured we have handled your comments very seriously and I have personally shared your concern to our team for immediate review. We do appreciate you giving us the opportunity to restore your confidence in Kobe Meriken Park Oriental Hotel again.

    Responded January 19, 2019
    Kobe Meriken Park Oriental Hotel
    8.4
    Excellent
    Francis from United Kingdom
    Couple
    Semi Double - Standard
    Stayed 1 night in April 2019

    Excellent”

    Good location, staff very helpful and always with smiling face

    Reviewed April 14, 2019

    Thank you for taking the time to review your recent stay at KOBE MERIKEN PARK ORIENTAL HOTEL. We are very glad that you were pleased with our facilities and services. We always do our best to make our guests comfortable. We try to remember “Omotenashi” spirit which means good hospitality in Japanese. We will share your feedback with our team and look forward seeing you again soon.

    Responded April 16, 2019
    Kobe Meriken Park Oriental Hotel
    10.0
    Exceptional
    Markus from Germany
    Couple
    Run of House - Non-Smoking
    Stayed 1 night in April 2019

    Very nice hotel in beautiful location”

    Furniture from the 80s- we liked everything. Nice balcony Nice view Big room Good rate

    Reviewed April 10, 2019

    Thank you very much for kind comments and for staying with us at Kobe Meriken Park Oriental Hotel. We are pleased to hear we met your expectations in regards to service, and that you enjoyed our guestroom and views of the sea. We value your feedback and will make sure to share your comments with the entire team here to help maintain and improve our services. If you should you require any support with your future visit, please do not hesitate to get in touch. It would be our pleasure to assist you. We look forward to serving you again. Kind regards,

    Responded April 11, 2019
    Kobe Meriken Park Oriental Hotel
    8.0
    Excellent
    CHOI from Hong Kong
    Family with teens
    Ocean View Twin - High Floor for 4 People
    Stayed 1 night in March 2019

    Relax trip”

    The service is very good, especially the shuttle bus service.

    Reviewed April 08, 2019

    Thank you very much for your generous review. I am delighted to hear that you enjoyed your room experience at Kobe Meriken Park Oriental Hotel. Our staff pledge to provide the finest personal service and facilities for our guests who will always enjoy a warm, relaxed yet refined ambience. We look forward to welcoming you back soon.

    Responded April 10, 2019
    Kobe Meriken Park Oriental Hotel
    8.4
    Excellent
    Ammy from Hong Kong
    Couple
    Twin - Standard for 3 People
    Stayed 1 night in March 2019

    Nice Hotel”

    Staff is nice. Shampoo and conditioner is good which I bought a set to home too. forget the breakfast. Room is become old.

    Reviewed April 05, 2019

    Dear Valued Guest, Thank you for taking the time to review your recent stay at Kobe Meriken Park Oriental Hotel.                            We are very glad to reading that you loved our original shanpoo and conditioner. However we are very sorry for the old room. We will share your comments with our management team and hope to improve near future. Thank you again for sharing your feedback and we look forward to having an opportunity to welcome you back to our hotel again soon. Have a great day! Warm regards,

    Responded April 05, 2019
    Kobe Meriken Park Oriental Hotel
    10.0
    Exceptional
    Thunvadee from Philippines
    Couple
    Semi Double - Standard
    Stayed 1 night in April 2018

    I would give you 10 stars rather than 5”

    This place made me fall in love in Kobe. All staffs are very welcome and polite. City view room is beautiful enough. Such a wonderful view. There were cruise park beside the hotel and made this place even more fantastic. We were upgraded to sea view room due to internet divice out of work. I was soooo impressed. If I back to Japan again I will definitely stay here again Kobe Meriken park !

    Reviewed April 25, 2018

    Dear our guest, Thank you very much for choosing to stay with us at Kobe Meriken Park Oriental Hotel, and for taking the time to share your wonderful comments. We are delighted to hear enjoyed your visit here, and was able to fully relax at our room and vew. We are also glad to hear you are now an ORIENTAL fan. We appreciate your kind comments toward to our staff, and will share them with the entire our team to keep them motivated and to help maintain our services. Should you need any assistance with your future reservations, please feel free to let us know. We look forward to welcoming you back to Kobe Meriken Park Oriental Hotel in the near future. Best regards,

    Responded April 26, 2018
    Kobe Meriken Park Oriental Hotel
    8.0
    Excellent
    Teerat from Thailand
    Group
    Twin - Standard
    Stayed 1 night in March 2018

    Great location with great service”

    The location is perfect. Just next to Kobe Harbor Land. The room is large, all the rooms have sea view. The hotel also provides free shuttle to Sannomiya Station where you can do some shopping or eating. The buffet at hotel in Santa Monica room is good at very good price too.

    Reviewed March 11, 2018

    Thank you for taking the time to review your recent stay at KOBE MERIKEN PARK ORIENTAL HOTEL. We are very glad that you were pleased with our facilities and services. We always do our best to make our guests comfortable. We try to remember “Omotenashi” spirit which means good hospitality in Japanese. We will share your feedback with our team and look forward seeing you again soon.

    Responded March 12, 2018
    Kobe Meriken Park Oriental Hotel
    8.0
    Excellent
    Teerat from Thailand
    Group
    Stayed 1 night in March 2018

    Great location with great service”

    The location is perfect. Just next to Kobe Harbor Land. The room is large, all the rooms have sea view. The hotel also provides free shuttle to Sannomiya Station where you can do some shopping or eating. The buffet at hotel in Santa Monica room is good at very good price too.

    Reviewed March 11, 2018

    Thank you for taking the time to review your recent stay at KOBE MERIKEN PARK ORIENTAL HOTEL. We are very pleased to hear how much you enjoyed the scenic view. There are 4 directions (Kobe Port Tower, Kobe Ocean, Urban City, and the Ferris Wheels), and you can enjoy scenic view from every rooms. We enjoy meeting your expectation as much as possible every time. We will share your feedback with our team and look forward to seeing you again soon.

    Responded March 12, 2018
    Kobe Meriken Park Oriental Hotel
    9.6
    Exceptional
    Teerat from Thailand
    Group
    Twin - Standard
    Stayed 1 night in March 2018

    Great hotel with great food”

    The location is perfect. Just next to Kobe Harbor Land. The room is large, all the rooms have sea view. The hotel also provides free shuttle to Sannomiya Station where you can do some shopping or eating. The buffet at hotel in Santa Monica room is good at very good price too.

    Reviewed March 11, 2018

    Thank you very much for your generous review. I am delighted to hear that you enjoyed your room experience at Kobe Meriken Park Oriental Hotel. Our staff pledge to provide the finest personal service and facilities for our guests who will always enjoy a warm, relaxed yet refined ambience. We look forward to welcoming you back soon.

    Responded March 12, 2018
    Kobe Meriken Park Oriental Hotel
    12345
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    Kobe Meriken Park Oriental Hotel
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    • Excellent location
    • Kobe Port Tower
    • Minato Motomachi Subway Station is within 0.74 km