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Kobe Portopia Hotel
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Swimming pool [outdoor]
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Swimming pool
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7.8 Very good location
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7.8Location
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Excellent
From 218 reviewsSee what guests said
8.4
96% would recommend to a friend
  • Free Wi-Fi in all rooms

  • Hot tub

  • Currency exchange

  • Sauna

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Room choices
Double Room with Balcony - South Wing - Non-Smoking
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  • 38 m²/409 ft²
  • Shower and bathtub
  • 1 king bed
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Twin Room - Main Building (20F-24F) - Non-Smoking
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  • 27 m²/291 ft²
  • Shower and bathtub
  • 2 single beds
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Double Room - Main Building (20F-24F) - Non-Smoking
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  • 29 m²/312 ft²
  • Shower and bathtub
  • 1 king bed
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Twin Room with Extra Bed - Main Building (16F-18F) - Non-Smoking
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  • 31 m²/334 ft²
  • Shower and bathtub
  • 3 single beds
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Twin Room - Main Building (16F-18F) - Non-Smoking
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  • 27 m²/291 ft²
  • Shower and bathtub
  • 2 single beds
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Single Room - Main Building (8F-15F) - Late Check-In (18:00) + Early Check-Out (10:00) - Non-Smoking
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  • 22 m²/237 ft²
  • Shower and bathtub
  • 1 double bed
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Twin Room with Extra Bed - Main Building (7F-15F) - Non-Smoking
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  • 27 m²/291 ft²
  • Shower and bathtub
  • 3 single beds
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Twin Room with Extra Bed - Main Building (7F-15F) - Late Check-In (18:00) + Early Check-Out (10:00)
...
  • 27 m²/291 ft²
  • Shower and bathtub
  • 3 single beds
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Twin Room - Main Building (7F-15F) - Late Check-In (18:00) + Early Check-Out (10:00)
...
  • 27 m²/291 ft²
  • Shower and bathtub
  • 2 single beds
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Guestroom
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  • 22 m²/237 ft²
  • Shower and bathtub
  • 1 double bed
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Verified guest reviews

Agoda Reviews (218)
Filter by guest type:
Cleanliness8.8
Facilities8.5
Location7.8
Room comfort and quality8.6
Service8.7
Value for money8.5
Provided by verified guests of Agoda
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Showing 127 verified guest comments
12345
7.6
ying from China
Family with young children
Superior Double Room
Stayed 1 night in October 2017
Very good
it's a big hotel but nothing to see and eat around.
Reviewed October 25, 2017
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8.8
Chung from Hong Kong
Family with teens
Twin Room (Main Building)
Stayed 1 night in August 2017
Excellent
Hotel facility is great, good wifi access. Services is good. Good to those whom have car.
Reviewed August 26, 2017
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9.2
Kiran from India
Family with young children
Quadruple Room South
Stayed 2 nights in May 2017
wonderful experience
We really enjoyed stay in this hotel. We will visit again.
Reviewed July 30, 2017
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8.4
Taeyong from South Korea
Business traveler
Standard Semi Double
Stayed 2 nights in July 2017
Old rooms but nice and warm welcoming staffs
Furniture in the room seems quite old, but the staffs are very kind and helpful.
Reviewed July 16, 2017
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9.6
Charito from United Kingdom
Family with teens
Standard Triple Room
Stayed 1 night in June 2017
Exceptional
Apart from its location slightly out of town, it is an excellent hotel. The staff couldn't do enough for us. Having a currency exchange facility on site is an added bonus because most establishments still only accept cash.
Reviewed June 30, 2017
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9.6
Wayne from United States
Family with young children
Standard Triple Room
Stayed 1 night in May 2017
Definitely Worth the Money
Basically, this is a top tier hotel. No complaints at all. Totally worth the money for any occasion. We were able to book a hotel room during the Japanese Golden Week holiday and it worked out no problem. The one little draw back is that you have to be aware of the tram that connects mainland Kobe with the island the Portopia sits on. If you are in Kobe to party and miss the last train, you are in for quite the walk or a cab ride that will cost a few thousand yen. Nothing major, but slightly annoying, so I knock it down one star. Incidentally, road runners pack your shoes because running around the island is great! Flat, but you can really run for quite a bit. Good for stretching the legs and keeping in shape. Shoppers, you are around the corner from IKEA! Nuff said.
Reviewed June 16, 2017
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6.8
Rochelle from Philippines
Couple
Guestroom
Stayed 6 nights in May 2017
Great choice if you're attending a convention in the area
Location: Great if purpose of travel is to attend a convention in nearby Kobe International Exhibition Hall or Conference Center. Property is just across the street or a 3min walk. Not recommended for sight seeing since it's a bit far from the main island. Port Liner is just across the hotel and will cost 250Y to get to Sannomiya. Costly to take the taxi, so take advantage of the complimentary hotel - city shuttle. Room: Booked a superior Double. Items were provided such as slippers, towels, toiletries, hot/cold shower, hi-tech toilet. Bed was nice and firm. Stayed at the 23rd floor and got a great view of the city. The room was smaller than what I expected from a "superior" room. It felt cramped for 2 people to stay in. The free cable had multiple channels but only 1 English channel available - BBC, so not many options for free entertainment. The pillows were horrible, it didn't provide any head support and gets flattened immediately as if you didn't have any pillows at all. Had to request for buckwheat pillows from Housekeeping as alternative. Bathroom sink had splatter stains, from i don't know what, it made the sink look dirty. No complimentary bottled water. You have to pay 250 yen per bottle from the minibar, or just buy it at Family Mart which is cheaper. Staff: Front desk, all lobby staff and housekeeping were very pleasant. Greets everyone, smiling, and willing to help. It's not really "bad" but communication was a sometimes a challenge since English is obviously not the main language. Staff can understand and speak some English but at times meaning gets lost in translation. Dining Options: Recommended to get the breakfast buffet with the room booking. Paying ala carte didnt seem worth it. A bit pricy for 2k++ yen per person and selections were limited. The other property restaurants were also a bit pricy. Thank goodness there's a Family Mart at the ground floor near the southwest(?) wing. There aren't m
Reviewed June 03, 2017
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8.8
yong from Singapore
Business traveler
Executive Twin Room
Stayed 2 nights in May 2017
Excellent
Everything was fine except the priority for the shuttle bus should give to the hotel guest instead of queuing with other non hotel guest.
Reviewed May 21, 2017
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7.2
Jui-chun from Taiwan
Solo traveler
Standard Room - Single Bed
Stayed 2 nights in March 2017
Very good
Not bad.
Reviewed April 01, 2017
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8.0
Tai from Malaysia
Family with young children
Twin Room with Extra Bed - Main Building (7F-15F) - Late Check-In (18:00) + Early Check-Out (10:00)
Stayed 1 night in December 2016
Good
Good
Reviewed December 23, 2016
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12345
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