Book Now: Kobe Sannomiya Tokyu REI Hotel

Kobe Sannomiya Tokyu REI Hotel Reviews

Excellent
From 633 reviewsSee what guests said
8.4
/
10
Recommended by 93% of guests

Reviews of Kobe Sannomiya Tokyu REI Hotel Reviews from real guests

Provided by verified guests of Agoda
Agoda Reviews (633)Booking.com Reviews (1135)
8.4
/
10
Excellent
Cleanliness8.5
Facilities7.9
Location9.2
Room comfort and quality7.8
Service8.4
Value for money8.2
All languages
All guests (633)
All room types

Show reviews that mention 

Showing 258 verified guest comments
10.0
Exceptional
Nicole from Singapore
Solo traveler
Standard Single - Non-Smoking
Stayed 4 nights in April 2019

Location is good ”

It’s location is great nearby to bus terminal, JR station restaurants, supermarkets and shopping area.

Reviewed April 29, 2019
7.6
Very good
LI from Malaysia
Couple
Twin - Non-Smoking
Stayed 1 night in April 2019

Convenient location ”

It was a short stay, checked in at night and left hotel early next morning. Overall this hotel is OK, location is good, Lawson convenient store just next door, and many eatery shops nearby. The nearest subway exit is across the road (exit A23), however if you are carrying a big luggage you may consider walk to the back of the building near exit A23 to take the elevator at exit A17.

Reviewed April 17, 2019
8.0
Excellent
John from Philippines
Group
Double Room with Small Double Bed - Smoking
Stayed 1 night in October 2018

LOCATION-LOCATION-LOCATION”

A no frills hotel with centralized location. Standard small Japanese style hotel, Japanese style Cleanliness. Close to the Airport limousine bus stop Close to the JR and Subway Lines Perfect for the young traveler

Reviewed October 20, 2018
10.0
Exceptional
Dani from Philippines
Couple
Double Room with Small Double Bed - Non-Smoking
Stayed 1 night in March 2019

One of the better hotels”

It's still a basic business hotel, but it's a bit roomier than the other ones and offers a bit more. Location is good - perhaps a 2 minute walk to the station.

Reviewed March 29, 2019
8.4
Excellent
Chow from Hong Kong
Couple
Double Room with Small Double Bed - Non-Smoking
Stayed 1 night in February 2019

Perfect location”

Great location next to metro and bus terminal, if the air-con could be adjusted to cooler that could be 100% satisfied!

Reviewed February 23, 2019
9.6
Exceptional
Sutthirat from Thailand
Couple
Double Room - Non Smoking
Stayed 1 night in April 2018

Room is quite spacey compared with other hotels in the same price range”

Convenient location as it is located just next to bus station, train station, and Aeon hypermart. Room is quite spacey compared with other hotels in the same price range. Room setting and accessories were well prepared. Bathroom is comfortable as the tap for bathtub is separated from one for the basin. Little annoyance for the dust in some area in the room and the smoking scent in walkway. Without these little disturbances, this hotel is good for traveller.

Reviewed April 13, 2018
8.3
Excellent
Daniel from United States
Solo traveler
Twin - Non-Smoking
Stayed 1 night in June 2015

Great location for restaurants, sightseeing ”

Right at the train station/lots of restaurants/cose to bus terminal

Nice comfortable stay. I left behind my large lugged and told them I'm checking in later. Then I took my backpack and went to Arima Onsen. Also an easy place to get on bus or train to get to Arima Onsen

Reviewed June 14, 2015
9.2
Exceptional
Kenney from United Kingdom
Couple
Double Room - Non Smoking
Stayed 2 nights in February 2019

Location is very convenient.”

No complaints, so convenient.

Reviewed February 12, 2019
8.4
Excellent
Karrin from Singapore
Couple
Double Room - Non Smoking
Stayed 1 night in January 2019

Great location”

stayed only for a night but the location was easy for ad hoc travellers like us.not much facilities but place was clean and staff was nice

Reviewed February 03, 2019
8.0
Excellent
Kah from Singapore
Business traveler
Single - Non-Smoking
Stayed 3 nights in July 2018

Convenience location ”

It's very near from & to Limo bus station to Kansai International Airport & Itami Airport. Easy accessible.

Reviewed July 05, 2018
6.8
Good
Tuan from Singapore
Solo traveler
Double Room with Small Double Bed - Non-Smoking
Stayed 1 night in March 2018

Reasonabley pleasant experience ”

Overall: Reasonably pleasant! Location: Convenient to locate as it is horny walk from the JR Kobe Sannomiya Station. If you are connecting to the Shin-Kobe station, it is just one subway station away. Many eateries and convenient stores are just right around the hotel and at the station. Hotel Facilities: Simple and small but room has the basic amenities provided.. Room: Clean and comfortable but very small for twin sharing. Breakfast: Simple set meal. Recommendation: Easy access to station and I used this as a connecting point to Hemiji and Wakayama.

Reviewed April 06, 2018
8.8
Excellent
Milton from United States
Couple
Double Room - Non Smoking
Stayed 1 night in December 2017

Excellent”

We paid 8200 yen/nt (~$74) for a double room. The room was clean and staff was nice and spoke English. She gave us great detail directions to places. One comment about the room key. It has the hotel name and room number printed on the key chain with an actual key. Make sure not to drop your key, otherwise, someone can clean out your room. I was told it is common practice in Japan with hotel name and room # printed on a big key chain. I have been using key card over 20 years and found this very unsafe.

Reviewed January 02, 2018
8.8
Excellent
Taksapon from Thailand
Family with teens
Double Room - Non Smoking
Stayed 2 nights in February 2017

Great facilities but rooms are rather small”

The hotel is located next to a convenient store, however, not so many products to choose. There are several restaurants underground in the station nearby. Rooms are small. It is a little difficult to move but all facilities inside are in good condition. We like the provided tea very much as it tastes so good. Overall, I am happy with the stay at this hotel but I will not go back because it is not close to any department stores.

Reviewed September 13, 2017
8.4
Excellent
victoria from Singapore
Couple
Stayed 4 nights in December 2016

Reasonable price ”

A 15 sqm double bed room with LION body wash, shampoo and conditioner with a basket of brush, body towel etc Basically, a pleasant room for the price paid. Chose a smoking room with Air Purifier that doesn't seem to work very effective. Went 3Rd week of Dec, Temp was 19 degC in the day and 15 degC that wasn't even cold considering it's December. And hotel already start their central heating system which was so hot & stuffy. As a result, the 4 nites I stayed, I had lack of sleep (slept for 3 hr) due to the heat. I was so tired from the sight seeing and walking & yet I loathe returning to the hotel. I was contemplating to move to the lobby to sleep which is far more cooler than the room . Hotel should turn on the central heating system according to the weather , not because simply it's December month .

Reviewed December 26, 2016
8.8
Excellent
Xiaomeng from China
Family with teens
Twin - Non-Smoking
Stayed 1 night in February 2018

Room is some small”

Room is some small

Reviewed January 25, 2019
8.4
Excellent
Kam from Hong Kong
Business traveler
Single - Non-Smoking
Stayed 3 nights in April 2018

great location and clean”

Newly decoratedly, very close to Sannomiya train station, good value for money

Reviewed May 01, 2018
9.2
Exceptional
Liza from Philippines
Couple
Double Room - Non Smoking
Stayed 1 night in April 2018

Very good location (near JR Sannomiya Station)”

Staff were very helpful. The location was great! Just a 3-5 minute walk (depending on your walking pace). Will definitely stay here again when I’m in Kobe.

Reviewed April 30, 2018
8.4
Excellent
MUI from Hong Kong
Couple
High Floor Twin
Stayed 2 nights in April 2018

Nice location. Few minutes walk to the station”

Room is tiny but clean. Good location . Just a few minutes walk to the station. Besides, restaurants and shops are around the hotel.

Reviewed April 14, 2018
9.2
Exceptional
Sin from China
Couple
Double Room with Small Double Bed - Non-Smoking
Stayed 1 night in November 2017

Good location”

1 min walk from metro/JR station

Reviewed November 29, 2017
10.0
Exceptional
HIROYUKI from Japan
Business traveler
Double Room with Small Double Bed - Non-Smoking
Stayed 1 night in April 2017

Location”

It is good location to access to JR/Subway/Local trains.

Reviewed October 03, 2017
8.0
Excellent
Wai from Hong Kong
Family with teens
Double Room with Small Double Bed - Smoking
Stayed 1 night in July 2017

Very good”

Excellent location, very close to the station

Reviewed July 20, 2017
10.0
Exceptional
TUAN from Vietnam
Family with young children
Single - Smoking
Stayed 3 nights in March 2017

REsearch”

Very good hotels

Reviewed May 26, 2017
8.0
Excellent
YanBang from Taiwan
Business traveler
Single High Floor Room
Stayed 4 nights in May 2017

Very good”

I strongly suggest there are must to have some container next to ice vendor machine.

Reviewed May 20, 2017
8.0
Excellent
Teerayuth from Thailand
Business traveler
Double Room -Smoking
Stayed 2 nights in October 2016

Good service”

If you are looking for comfortable accommodation. Here, you can answer you very well.

Reviewed November 19, 2016
8.0
Excellent
Teerayuth from Thailand
Business traveler
Twin - Non-Smoking
Stayed 2 nights in October 2016

Good service Comfortable and easily accessible.”

If you are looking for comfortable accommodation. Here, you can answer you very well.

Reviewed November 19, 2016
9.2
Exceptional
Lai from Hong Kong
Group
Twin - Non-Smoking
Stayed 1 night in May 2016

Convenient to shopping & good location ”

Easy to find which is opposite to airport bus terminal from Osaska

Reviewed June 06, 2016
8.3
Excellent
Cheung from Hong Kong
Solo traveler
Single - Smoking
Stayed 1 night in February 2016

Night flight must choose”

location, location, value of money,

the hotel is kind of old styled but keeps clean and cozy. english friendly. great location, right opposite to the airport bus station.

Reviewed February 12, 2016
9.0
Exceptional
junseok from South Korea
Business traveler
Twin - Smoking
Stayed 2 nights in July 2015

Good Location, reasonable price. so on”

Good Location, reasonable price. so on

Good Location, reasonable price. so on

Reviewed July 27, 2015
8.0
Excellent
junseok from South Korea
Business traveler
Twin - Non-Smoking
Stayed 1 night in January 2015

Reasonable Price”

Reasonable Price, Good Location

As business traveler, It's just reasonble price, location as well.

Reviewed January 31, 2015
6.4
Good
Suk from Hong Kong
Family with teens
Twin - Non-Smoking
Stayed 1 night in December 2018

Good”

In general hotel location good at centre of Sannomiya, but staff is very strict not allowed check in at 2 pm, which is an hour earlier than usual. I then returned check in at 8pm.

Reviewed December 30, 2018
8.8
Excellent
Lai from Singapore
Group
High Floor Twin
Stayed 2 nights in September 2018

Good Location”

Good Location for shopping. Easy access to public transport station and many of restaurant nearby.

Reviewed September 20, 2018
3.2
Chung from Hong Kong
Couple
Double Room with Small Double Bed - Non-Smoking
Stayed 1 night in November 2017

The worst hotel I have ever visited”

Firstly, the hotel is for local people only. There is only one female staff can speak English..... If you don't know Japanese, please never choose this hotel. Besides, there's no A/C for the WHOLE hotel that day......from our limited gesture communication, the hotel switched OFF the whole A/C system that day due to temperature reason, not even provided with fresh air circulation! They finally gave us two fans blowing for the whole night...... It's totally unacceptable and we will never choose this hotel brand anymore. It's not worthy for a few hundreds to suffer, there're better choice around I believe.

Reviewed November 28, 2017
7.6
Very good
Shun from Hong Kong
Family with teens
Twin - Non-Smoking
Stayed 1 night in March 2018

Location next to Sannomiya station which is the most vibrant district to stay at.”

10 minutes walk to a lot of shopping and restaurants. Easy to get to all the tourists spot. Bus from Kansai airport stpped very near to the hotel.

Reviewed March 23, 2018
6.0
NIINO from Japan
Business traveler
Single - Smoking
Stayed 2 nights in July 2017

Above average”

Colse to Sannomiya Station. Lowson located same building ground floor.

Reviewed November 09, 2017
6.8
Good
WEN from Taiwan
Couple
Double Room - Non Smoking
Stayed 2 nights in August 2017

Great Location”

Very closed to JR and bus station. Hotel room is a little old but still in a good condtion.

Reviewed August 07, 2017
7.6
Very good
Colin from Singapore
Solo traveler
Double Room - Non Smoking
Stayed 1 night in April 2017

Very good”

Great location at the edge of sannomiya with plenty of good dining and drinking options within walkin distance

Reviewed May 21, 2017
7.2
Very good
Chan from China
Solo traveler
Single - Non-Smoking
Stayed 1 night in December 2016

Great hotel in city centre ”

A clean, cozy hotel with good location no matter dine, shop and sightseeing

Reviewed December 22, 2016
7.2
Very good
SEOK from Singapore
Couple
Double Room - Non Smoking
Stayed 1 night in November 2016

Aircon not working”

Room warm but location is good near all subway stn and bus terminal

Reviewed December 03, 2016
7.2
Very good
SEOK from Singapore
Couple
Double Room - Non Smoking
Stayed 1 night in November 2016

Room warm”

Bed too soft and room aircon not working. Very warm in room.

Reviewed December 03, 2016
6.7
Good
Somnuk from Thailand
Business traveler
Single - Non-Smoking
Stayed 2 nights in July 2015

Good location”

Location,Reasonable price,friendly staff

Comfortable

Reviewed July 15, 2015
7.0
Very good
junseok from South Korea
Business traveler
Single - Non-Smoking
Stayed 1 night in January 2015

Good location”

location,

it's very good location. it's easy to access famous tour place.

Reviewed January 31, 2015
10.0
Exceptional
Derek from United States
Couple
Double Room with Small Double Bed - Non-Smoking
Stayed 1 night in March 2018

Great Location”

Clean, spacious, and conveniently located! Front desk staff were very nice.

Reviewed March 28, 2018
8.4
Excellent
ANDRIANSYAH from Indonesia
Business traveler
Single - Non-Smoking
Stayed 1 night in February 2018

Affordable hotel in Kobe”

Near train station. Many food stores behind the hotel.

Reviewed February 12, 2018
10.0
Exceptional
Suyi from South Korea
Solo traveler
Double Room with Small Double Bed - Non-Smoking
Stayed 1 night in January 2018

Good!”

Very near to Kobe station. Room size is not too small for two people to stay. Breakfast is good.

Reviewed January 14, 2018
10.0
Exceptional
Pang from Hong Kong
Couple
Double Room with Small Double Bed - Non-Smoking
Stayed 1 night in September 2017

Exceptional”

Very nice staff big and clean room close to kobe station and restaurant

Reviewed November 16, 2017
9.2
Exceptional
HE from China
Couple
Twin - Non-Smoking
Stayed 1 night in July 2016

cool place”

good services. just the room was a little bit small

Reviewed May 28, 2017
8.4
Excellent
Lee from Malaysia
Family with teens
Double Room with Small Double Bed - Non-Smoking
Stayed 1 night in December 2016

90”

900

Reviewed December 24, 2016
8.0
Excellent
Matthew from Australia
Solo traveler
Single - Non-Smoking
Stayed 1 night in October 2016

Better than average”

In general, the room is Slughtly bigger than rooms from other hotels

Reviewed October 18, 2016
8.4
Excellent
POSZU from China
Business traveler
Single - Non-Smoking
Stayed 1 night in July 2016

nice”

nice breakfast

Reviewed July 08, 2016
8.0
Excellent
CHIHWEI from Taiwan
Couple
Double Room -Smoking
Stayed 1 night in April 2016

Good location ”

Good location .

Reviewed May 04, 2016
8.0
Excellent
Yee from Hong Kong
Family with teens
Single - Smoking
Stayed 3 nights in September 2014

Nice”

Nice,good, nice place

Good

Reviewed September 19, 2014
8.0
Excellent
ROSS from Australia
Solo traveler
Single - Non-Smoking
Stayed 1 night in April 2014

A pleasant hotel, in a very central location.”

Location, comfortable room, good facilities.

A pleasant experience, quiet, comfortable room.

Reviewed April 21, 2014
8.0
Excellent
Lam from Hong Kong
Business traveler
Double Room - Non Smoking
Stayed 4 nights in March 2019

Convenient location”

convenient and clean

Reviewed June 14, 2019
10.0
Exceptional
Harald from Germany
Solo traveler
Single - Non-Smoking
Stayed 1 night in June 2019

TOP HOTEL”

Lage , Sauberkeit , Fruehstück, Personal , alles perfekt

Reviewed June 10, 2019
6.8
Good
Chi from Hong Kong
Solo traveler
Twin - Non-Smoking
Stayed 3 nights in March 2017

Location is good, next to hanshin rail.”

The room is too warm. Others are all okay.

Reviewed March 09, 2017
7.2
Very good
Mansi from Taiwan
Family with young children
Twin - Non-Smoking
Stayed 1 night in January 2017

Convenient location ”

Small room but comfortable.

Reviewed February 03, 2017
6.4
Good
YUGUANG from Japan
Business traveler
Single - Smoking
Stayed 1 night in April 2016

no”

no

Reviewed April 18, 2016
6.8
Good
Jaisuksakuldee from Japan
Business traveler
Single - Smoking
Stayed 1 night in March 2016

Business trip”

Internet wifi in room was not really work , very disappointed.

Reviewed April 03, 2016
6.7
Good
Warrick from Australia
Solo traveler
Single - Smoking
Stayed 1 night in April 2014

A good quiet stay”

Room was quiet, Location is close to shopping area and transport, Large beds

The room was comfortable and quiet, however the window was unable to be opened (not ideal in a smoking room).

Reviewed April 22, 2014
8.8
Excellent
WEI from Hong Kong
Solo traveler
Single - Smoking
Stayed 2 nights in May 2019

Excellent”

場所が良い。設備も新しいですが、清潔感はまあまあ。加湿器は埃まみれ、びっくりしました。

Reviewed May 21, 2019
5.2
NOGAMI
Family with teens
Double Room - Non Smoking
Stayed 2 nights in April 2019

三宮駅への送りは感謝”

古くて狭いです。料金重視でしたので、仕方ありませんが。。。 チェックアウト時、三宮駅へ無料送迎があったのには感謝。 チェックイン時は自力でしたが、駅から結構距離があり、ハーバーランドへ行くにも、ちょっと不便でした。土地勘がない人間には不向きかもしれません。

Reviewed May 21, 2019
8.0
Excellent
ogawa
Family with young children
Double Room -Smoking
Stayed 2 nights in May 2019

快適でした。”

フロントの素敵な香り、スタッフの対応のスマートさ、三ノ宮駅への近さ、どれをとっても連泊者にはありがたいホテルでした。 レストランの朝食もまずまず。神戸の有名パン屋さん3店のパンもあり、嬉しかったですが、できればオーブントースターの台数を増やしていただくといいですね。 また昼夕食も大変おいしくいただきました。ゆっくりのんびり神戸を楽しむには最適なホテルだと思います。来訪した折はよろしくお願いします。

Reviewed May 09, 2019
9.6
Exceptional
Masahiko from Japan
Business traveler
Double Room with Small Double Bed - Non-Smoking
Stayed 1 night in March 2019

相変わらず素晴らしい対応”

部屋も綺麗で快適です。 接客も良くとても気持ちいいお声かけをしていただけます。 ぜひ東急グループ全体に広げて欲しいです。 また泊まりたいと思います。

Reviewed March 14, 2019
7.6
Very good
Nobuaki from Japan
Business traveler
Single - Non-Smoking
Stayed 1 night in February 2019

駅近くで便利に宿泊”

立地条件が良い。地下街を通って、近くまで行けるのも便利。

Reviewed April 18, 2019
9.2
Exceptional
MASAKO from Japan
Group
Single - Non-Smoking
Stayed 1 night in February 2019

立地は抜群”

三宮のどこにいくにも便利なロケーション、清潔感があり、ロビーも明るい。一階の朝食ビュッフェも美味しく、お店も綺麗です。このロケーションではお値打ちのホテルです。

Reviewed February 07, 2019
10.0
Exceptional
NAOMI from Japan
Couple
Twin - Non-Smoking
Stayed 1 night in March 2019

抜群の立地”

ロビーも広々と高級感があり清潔な室内。スタッフの対応も大変良く大変満足しています。 是非みんなにお勧めします!!

Reviewed March 12, 2019
9.2
Exceptional
FUMIHIRO
Couple
Twin - Non-Smoking
Stayed 1 night in March 2019

サービス税金が高く思いました。”

フロントのかたが中華街への行き方とお店を教えてくださいました。

Reviewed March 11, 2019
6.0
Shintaro from Japan
Business traveler
Single - Non-Smoking
Stayed 1 night in June 2018

部屋は・・・古い。”

ホテルのつくりは70~80年代。 ロケーションから見れば、価格は納得? ポートライナーの見える部屋でしたが、 それはそれで楽しかったかも。

Reviewed February 17, 2019
10.0
Exceptional
KOTA from Japan
Couple
Double Room with Small Double Bed - Non-Smoking
Stayed 2 nights in August 2018

いい”

よかったです

Reviewed September 29, 2018
8.8
Excellent
Masahiko from Japan
Business traveler
Double Room with Small Double Bed - Smoking
Stayed 1 night in August 2018

相変わらずの安定した宿”

どのような利用にも適しているのではと思います。 部屋も綺麗ですし、コンセントも多く満足しています。

Reviewed August 12, 2018