Beautiful location and great food”

Set in a stunning location Koh Andet Resort is a perfect place to relax and unwind. The rooms are beautiful, beds comfortable, food great and the half day hike was lovely. I would highly recommend! Given that the rooms are made from woven reed and do not have glassed windows, sound travels very easily. I would encourage people who are going to be mindful of this and their noise levels at the resort, as unfortunately whilst we were there, there was a big group who were oblivious as to how disruptive their noise was. The resort staff did all they could to rectify this.

An authentic river experience with wonderful hospitality ”

Perfect if you are looking for some quiet time out by a lovely river. As an eco-resort, the facilities can seem rather simple and sparse, but it is the simplicity of the place that makes it a relaxing space. The staff are ever patient and full of smiles.

Nature Paradise ”

It’s a lovely holiday resort. The rooms over looking the water is magnificent . Lying on the comfortable bed you can see nature at it’s best. Kayak parked outside your room ready to enjoy the water at any time. Staff are friendly , lovely water fall nearby . The food is delicious . The selection is all Thai . Will definitely return.

Very good”

Amazing location, amazing rooms on the river - the photos sum it up very well. Once you are there that’s kind of it. Food is ok ish. Staffs are sweet. A few river orientated excursions. No AC, but nice river breeze under a mozi net. Bed linen could be lighter than the heavy duvet, really just needs a sheet. More than two nights might be a bit of a struggle.

A jewel in Tatai”

It is a beautiful and charmful place, fit for nature lovers. Althought, it is ideal for people looking for peace and quietness as well as for honeymooners or young couple, I would not recommand this place to families with children or party oriented people, as the entire setting is not soundproof at all. The bungalows are tidy and well maintained. The staffs are genuinely kind and helpful, trying to provide with all you need the best they can (even medicine). Impressive! However, there are things to improve: 1. Rice shouldn't be charged for Asian food. 2. The chef makes the best croissant for breakfast, but it is not served or offered everyday. 3. No wifi is a big problem. Despite all, I will definitely come back!

A fantastic place ”

My family had a great experience staying there. Staff are most friendly and helpful. The facility has a direct and wonderful access to water- great for kayaking. We took several tours to rivers-which were all amazing! The only request I have is to increase the number of food menu options. We got a little tired of eating same sets of food.

Exceptional”

Staffs were extremely helpful and friendly. They tried their best to meet all our requests, including arranging a boat trip to see the waterfall despite bad weather/rains. Highly recommend this place for peace and surrounding is beautiful.

Over expensive for the service”

The place is absolutely gorgeous, and the hotel somptuous but the price is insane for the service provided The food is good but very small quantity, the personal was napping in the gym in front of everyone.

Good”

The portion of the food is really small. The taxi costs almost triple of the market price.

Excellent vacation-,Top notch”

Best relaxation, excellent food, excellent staff willing to accommodate all your needs.

Excellent”

Great, but the administration should come up with more leisure for guests.

BEWARE!!!!!!!!!!!!!!!!”

We stopped here for 2 nights during our travels around Cambodia. The location was beautiful & so peaceful, all rooms are authentic with a great view over the mountains & river. The Cambodian staff were extremely helpful, food was delicious & we also did the half day jungle trek which was great fun HOWEVER...... we had pre paid for our stay via Agoda on check out NORBERT (German manager) insisted we had not payed & Agoda had only stored our card details. Without WiFi I had no concrete proof of payment, we insisted they re-checked their system & we were re assured we DEFINITELY needed to pay.. so we did. Once in Phnom Penh we discovered that we had in-fact been charged TWICE. Perhaps a genuine mistake, however the customer service we have received after this has been appalling. We have been in contact with the hotel & NORBERT on multiple occasions despite this we have still not received our refund NORBERT continued to ignore our emails & took no responsibility for his mistake during relentless phone calls to him. We are now having to seek legal action as it has been over 30 days! Such a shame as the Cambodian staff & resort were amazing But the awful service of NORBERT quite frankly ruined our holiday & continues to cause us a great deal of stress.

Not again”

Cats are annoying, even when eating & stay in your room; dishes sometimes even couldn't prepared , even it's on the menu; no hot water or stabile water pressure; noise starts at 8 o'clock; breakfast very little; no icecubes available; no questions about doing day tours

Maybe I will never go again.”

When we told us we would arrive after 2pm, even though the check-in time was 2pm, the female staff was told that it had to be 5pm. Therefore, when I arrived, it became dark and I couldn't swim or get on the boat because it was dark and dangerous. When I heard the story later, I found out that it was because the guest who was staying the day before extended the time. Due to the female staff who agreed to extend the time, we had less time to enjoy and it was not fun. Besides, there was no apology or explanation from this female staff. This resort facility has moved from the island to another location. And there is no signboard explaining the destination. And the accommodation facilities are old and have not been repaired. At night, it gets dark and disappears, so the atmosphere at night is good. Also, the response of the male staff was very good, which helped us. But even if I stayed for free, I would never go there again. I would like to say that it is not worth the money to use this facility.

Good food”

The staffs were very friendly .

Unbeatable location. ”

Very good food too.

Acceptable”

Not good service and charge us even we paid via Agoda on my children.

Un endroit de rêve ”

Un endroit qui vient d'ouvrir et qui est encore hésitant, des ameliorations sont à faire mais le cadre idyllique de l'emplacement et des chambres fait oublier le reste

Teuer und nur zum Abhängen geeignet”

Das Hotel schwinmt. Man ist also audbotsausflüge angewiesen die überteuert sind. (45$ pro Person). Das Resort eignet sich nur zum Abgängen. Restaurantpreiae sind verglichen mit Kambodscha hoch. Das Kriterum Eco wird nicht untermsuert ( ausser furch das Baumaterial und die spärliche Beleuchtung).

Sehr schöne Unterkunft mit sehr nettem Personal”

Die Unterkunft liegt einfach herrlich und das Bett ist ein Traum. Die Angestellten sind sehr freundlich und hilfsbereit, dies tröstet dann auch etwas über die mangelnde Serviceerfahrung hinweg. Hier muss noch deutlich nachgebessert oder Hilfe eingeholt werden. Insgesamt war es ein toller Aufenthalt, der durch die traumhafte Lage und die persönlichen Kontakte zu den Angestellten ausgemacht wurde. Wem das gefällt und wer über Serviceprobleme hinwegsehen kann - dies ist (noch) ein Geheimtipp. Danke an euch Koh Andet Team Ida & Thomas