Koh Chang Resort

Koh Chang Resort

39 M.4, Klong Prao Beach, Koh Chang, Thailand, 23170
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Standard Building Hillside - Floor plans Koh Chang Resort
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    Guest reviews

    6.3
    Good
    /10
    (649 reviews)See what guests said
    10.0
    Exceptional

    "Great price , beautiful beach , Great staff freidly , good b..."

    justin

    -

    February 1, 2018

    Property highlights

    Things you'll love

    • Private beach

    • Breakfast [free]

    • Air conditioning

    • Bar

    Very good
    Location
    7.8
    See map
    Very good location - 1.93 kilometers from city center
    Nearby
    Popular
  • Barali Spa230 m
  • Chai Chet Beach400 m
  • Chamois Collection420 m
  • Bodiwork Spa at Koh Chang Paradise Resort650 m
  • Koh Chang Offroad ATV Tour760 m
  • AAR Spa1.18 km
  • Klong Prao Beach1.34 km
  • Viman Spa1.43 km
  • The Tropicana Spa1.5 km
  • ATV Koh Chang2.07 km
  • This property is in high demand!

    Last booked 12 hours ago

    Value for money6.1
    Location rating7.8
    Nearest airportTrat Airport (TDX) - Thailand
    Distance to airport24.3 km
    Select your room
    Deluxe Jacuzzi
    Deluxe Jacuzzi
    ...
    • Room size: 37 m²/398 ft²
    • Garden view
    • 1 double bed or 2 single be...
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    Superior Building
    Superior Building
    ...
    • Room size: 35 m²/377 ft²
    • Garden view
    • 1 double bed
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    Standard Building Hillside
    Standard Building Hillside
    ...
    • Room size: 19 m²/205 ft²
    • Mountain view
    • 1 double bed
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    Beach Front Bungalow
    Beach Front Bungalow
    ...
    • Room size: 31 m²/334 ft²
    • Beach view
    • 1 double bed
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    Superior Hillside Bungalow
    Superior Hillside Bungalow
    ...
    • Room size: 27 m²/291 ft²
    • Garden view
    • 1 double bed
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    Superior Bungalow Garden View
    Superior Bungalow Garden View
    ...
    • Room size: 27 m²/291 ft²
    • Garden view
    • 1 double bed
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    Seaview Suite Grand Jacuzzi with Breakfast
    Seaview Suite Grand Jacuzzi with Breakfast
    ...
    • Balcony/terrace
    • Shower
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    Superior Bungalow With Breakfast
    Superior Bungalow With Breakfast
    ...
    • Balcony/terrace
    • Shower
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    Standard Building Hillside
    Standard Building Hillside
    ...
    • Balcony/terrace
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    Suite with Sea View
    Suite with Sea View
    ...
    • Balcony/terrace
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    Have a question for Koh Chang Resort?

    What people love about the property

    • 6.8
      Good

      "Good for location"

      KHOMSAN

      |

      April 18, 2018

    • 8.0
      Very good

      "Very nice and enjoyable."

      Paul

      |

      December 29, 2018

    • 8.0
      Very good

      "The beach here I believe was the best one on the island."

      david

      |

      January 9, 2019

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    More about Koh Chang Resort

    More about Koh Chang Resort

    8.0
    Very good

    "Will stay again next time."

    Paul

    |

    December 29, 2018

    An overview

    Show less

    What they offer

    8.0
    Very good

    "This place was great for kids as they had a playground at th..."

    david

    |

    January 9, 2019

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (649)
    Cleanliness5.9
    Facilities6.3
    Location7.8
    Room comfort and quality5.4
    Service6.2
    Value for money6.1
    Provided by verified guests of Agoda
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    All guests (649)
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    Showing 460 verified guest comments
    12345
    3.6
    David from United Kingdom
    Couple
    Superior Building
    Stayed 3 nights in April 2019
    It's bad and the staff couldn't care less”
    If we hadn't already paid for our 3 day stay at Koh Chang Resort we would have walked straight out and gone elsewhere. The rooms are not good. We looked at a few Superior ones in the main building, plus a garden bungalow, before deciding on the best of a bad bunch because the aircon worked in this one. The ceiling fan has 2 speeds, fast (noisy) or off. Slow and medium don't work. TV is very old. Only one English Channel (RT News) although occasional film in English on one of the Thai channels. Remote control turns volume down but not up, and only scrolls down through channels not up! Tatty old furniture and doors. Light fittings hanging off walls. Beds comfy but with tatty pink valance and sheets with holes in them. Pillows lumpy but clean. Architrave hanging down in bathroom. Bathroom in general is filthy dirty.   Most of the staff are lacking in enthusiasm, to put it nicely, and younger ones  spend most of their time on mobile phones. The whole place is dirty and run down. Food waste and drinks left on tatty old Beach tables for 2 days, metal bottle tops in the sand alongside paper napkins and other debris. Cleaners lounge about in empty rooms, I saw one lying on the floor, hiding behind a bed, playing on her phone for ages and they were often in the same unoccupied room (226) for long periods, presumably because that's where the wifi works best. My wife found a dirty hotel towel in the bottom of the wardrobe when we arrived so she hung it outside over the railings of the walkway outside room 226 to be taken away. It was still there, with bird mess on, when we left after staying for 3 nights!! The cleaner for our room took a total of 12 minutes to 'clean' it, beds made but sheets not changed. Not a mop or bucket in sight. I overheard reception staff refusing to move a chap from his 'standard' room in hillside building when he complained about how bad it was and despite building work going on next door to the block, even though the mai
    Reviewed April 27, 2019
    8.0
    Excellent
    david from Australia
    Family with young children
    Superior Bungalow Garden View
    Stayed 10 nights in December 2018
    Great for kids ”
    This place was great for kids as they had a playground at the restaurant which made dining easy with our 4 year old. The beach here I believe was the best one on the island. I checked out a few others. The place wasn’t brand new and could do with a bit of an upgrade but it was clean and tidy and everything worked. The wifi was pretty bad which was ok for us as we have our own data but could be an issue for tourists. All in all we had a great stay and would come back again!
    Reviewed January 09, 2019
    8.4
    Excellent
    Laura from Thailand
    Family with young children
    Superior Bungalow Garden View
    Stayed 5 nights in February 2018
    Nice place to stay with young children”
    A lovely little bungalow clean with sufficient facilities. The resort itself was next to the water which was great and the buffet breakfast was varied and tasty. The restaurant was a little over priced but there were many low cost options within walking distance so not a huge problem. A huge bonus for us as parents with a 2year old was the restaurant had a play area inside meaning that we could eat breakfast while our son was safe and happy. The only downside was the beach area and the sun loungers which were 'reserved' very early every morning and often frustratingly empty. There were not nearly enough to go around and no other shade in the area directly in front of the resort so we had to walk quite far down the beach to reach a shady area. Not a huge problem but something to consider if you are travelling with older people, very young children or more than one kid.
    Reviewed June 30, 2018
    6.4
    Good
    Watcharawit from Thailand
    Couple
    Standard Building Hillside
    Stayed 1 night in December 2018
    Good”
    This hotel are 2 area comprise inside beach area (High price) and inside hill area (low price). I'm take inside hill area that 4 or 5 floor building. I found some dust in bath room and terrace. i will feeling down if not under promotion price.
    Reviewed January 10, 2019
    8.4
    Excellent
    Scott from United Kingdom
    Family with young children
    Standard Building Hillside
    Stayed 6 nights in December 2018
    Okay but no 'Wow' factor!”
    Great facilities, food and beach. The place could do with a refurbishment then it would be a lot better. Not very good WiFi either and some parts of the resort are dirty. Fantastic location on the beach and entertainment in the evening overlooking the beach is great. Staff were very friendly and courteous. Good value for money.
    Reviewed January 03, 2019
    5.6
    Kristin from Norway
    Family with teens
    Superior Building
    Stayed 1 night in December 2018
    Good location but not very clean rooms”
    We spent one night at the resort, and it was OK considering the reasonable price, but we would not consider staying there again. The best part was the friently receptionist. The hotel reception had very small safetyboxes, so my comuputer did not fit. The breakfast was OK, but the beach area was very crowded.
    Reviewed January 02, 2019
    3.2
    Ekarat from Thailand
    Business traveler
    Superior Hillside Bungalow
    Stayed 4 nights in December 2018
    One of the worst hotels in the world I have ever stayed at.”
    I have reviewed many hotels around Asia it gives me displeasure to give this hotel one of the worst reviews that I have ever given the list of bad points are as follows:- 1. Very unclean rooms. 2. Staff that are so rude it beggars belief, from ordering a drink and when it finally arrived being asked by a Russian waitress, yes Rusian, do you want it or not? and going to breakfast and being told when queuing for a fried egg to, just wait. 3. A room that did not have what I had paid for, no kettle for coffee making so I asked reception and was laughed at but yes I got the kettle, but no cups or spoons, until I again contacted reception. In conclusion, this resort has a serious lack of respect for its patrons, it believes that it is doing its customers a favour. I would remind them that the customers are the people that are keeping their business going and their staff employed. The hotel/resort is over priced for what it is and how on this earth has it ever and from who gained 4 stars
    Reviewed January 02, 2019
    8.0
    Excellent
    Paul from United Kingdom
    Solo traveler
    Superior Building
    Stayed 2 nights in December 2018
    Very good”
    Book here if you are a little budget shy (not massively shy but this is Thailand, not Hong Kong!) It's great. Right on the beach. Big breakfast. Has everything you need. Will stay again next time. Very nice and enjoyable.
    Reviewed December 29, 2018
    8.0
    Excellent
    glen from United Kingdom
    Couple
    Superior Building
    Stayed 3 nights in January 2017
    location ”
    yes! location is the be and end all of this hotel, if you want to chill out. If you want to walk out for night life, then you will have a big walk!. nothing really around it. Bart buses on main road though. if you want the main hotel with a little walk down to the beach, book a superior room. Other wise your across the road in the hill side. breakfast ok, eating right next to the sea. rooms old but ok clean. remember your next to the beach, so your gonna have sand in your room!.
    Reviewed January 28, 2017
    8.0
    Excellent
    David from United Kingdom
    Couple
    Standard Building Hillside
    Stayed 3 nights in December 2012
    Great Hotel Location really helpful friendly staff”
    Right on the beach, in between two main areas but out of hustle and bustle, need transport had a car so perfect
    Quaint little resort, upon arrival was upgraded to beach view from hillside room, first rooms had twin beds, which was no problem to change the room to double on 4th floor instead of twins on the 2nd. Breakfast is basic, but better if you are there first, things seam to run out quickly. Need a sunbed rule, people place towels on beach sunbeds early and seam to disapear for most of the day, leaving no beds for anyone who actually wants to use them. I would say 10 people max on sunbeds at any one time leaving 30 or so unusable with people 'reserving' them with their towel. (Many Europeans do this) In between white sands and lonley beaches, which is great as you are out of the busy loud areas, with easy access to drive there when you want to go. Many sontail vans able to taxi you about too. West side of island, so great sunset here! I would go back here anytime on a slight budget, this hotel is good, but could do with a renevation of some areas, but not bad! 7 out of 10!
    Reviewed December 23, 2012
    2.0
    bankim from India
    Family with young children
    Superior Bungalow Garden View
    Stayed 2 nights in December 2018
    Super Worse”
    A lot of Factors, Staff Arrogant, Rooms very small/Clumsy, untidy and Hotel Owner, on the complaint, do not entertain as well. Agoda and Hotel don't take any responsibility for your bad experience. Not recommended at all. After booking, the hotel owner will say yes to everything but later will inform you that was there misunderstanding and everything will void.
    Reviewed March 01, 2019
    3.2
    Gary from Ireland
    Family with young children
    Superior Building
    Stayed 2 nights in April 2018
    Filthy and very run down hotel, not a four star resort, not worthy of even one star.”
    Checked in late evening (dark). Hotel and rooms are filthy, smell of raw sewage from the bathroom made my two young children physically sick. Complained to the reception staff about the smell of sewage in the room, staff said they would send someone to the room and sort it but no one came. Booked this place for two nights, we checked-out early the morning after our first nights stay. This hotel is filthy dirty and very run down. Be warned do not stay here.
    Reviewed May 02, 2018
    2.0
    Dariusz from Thailand
    Couple
    Beach Front Bungalow
    Stayed 1 night in February 2019
    Big mistake booking this place”
    Star ratings say it's all. One more rating "food" for which I would give a negative rating. Worst experience in Koh Chang thus far.
    Reviewed February 20, 2019
    2.8
    Stuart from United Kingdom
    Solo traveler
    Standard Building Hillside
    Stayed 2 nights in February 2019
    This was the worst accommodation that I've ever stayed in in all the time Ive travelled in SE Asia.”
    The 3/4 star rating was a complete misrepresentation.
    Reviewed February 19, 2019
    5.6
    john from Australia
    Couple
    Superior Building
    Stayed 5 nights in January 2019
    Very short stay”
    The locks on the doors were loose so could be opened very easily, security was zero so I checked out and went across the road to another place
    Reviewed January 08, 2019
    5.2
    Sven from Belgium
    Couple
    Standard Building Hillside
    Stayed 3 nights in November 2018
    Do not pick the hillside building”
    Swimming pool was not very clean and overgrown with plants and both swimming pools are on the small side.
    Reviewed November 19, 2018
    5.6
    LES from United Kingdom
    Solo traveler
    Superior Hillside Bungalow
    Stayed 9 nights in March 2018
    Cheap for somewhere on the beach”
    No safe in room, no wifi in room (there was a network but the staff wouldn't give its p/w), 2 small single beds. Good location. Both aircon and ceiling fan. Basically seems to be run as a holiday camp for Russian family packages, independent travellers might want to find elsewhere
    Reviewed March 27, 2018
    4.0
    kevin from United Kingdom
    Couple
    Superior Building
    Stayed 2 nights in February 2018
    Old run down ”
    Possibly the worst hotel room I have stayed in 18 years going to Thailand the whole toilet was loose from the floor smell terrible looked like school children had painted the room the breakfast was ok on the way to the restaurant small decorative pools empty full of rubbish the whole place is in. Decline waste of money go somewhere else
    Reviewed February 25, 2018
    7.2
    Very good
    David from United States
    Solo traveler
    Beach Front Bungalow
    Stayed 2 nights in January 2018
    There are some terrific ocean front rooms here”
    Pro's: good location on the beach side. Some of the premium rooms are right on the beach. The ocean view rooms in the multistory building probably have some great views as well. The nightly BBQ on the beach is very good and priced are surprising low. Con's. Rooms are 15 years outdated, typical for this island, build it, forget it. The breakfast buffet is for asians. Westerns have scant choices. Fried egg, fruit, coffee and juice. no bacon, no hash browns, no pastry as compared to many tables loaded with asian food. DJ, music played at the restaurant and beach is mind boggling horrific. In the span of an hour on January 21, 2018 in the evening. Frank Sinatra "White Christmas", Micheal Jackson Thriller, Some rap crap, Thai pop music. You could not have come up with a worse blend , just annoy everyone overwhelming bad music cranked up with too much bass. am, takes a break and comes back from 6pm until 10pm every day and you hear it at all the best rooms.
    Reviewed January 25, 2018
    4.4
    TREEJUTAR from Thailand
    Couple
    Deluxe Jacuzzi
    Stayed 2 nights in December 2017
    The worst accommodation and New Year's Eve gala dinner ever.”
    The only good point for Koh Chang Resort and Spa is it is next to the beach. I have stayed here 2 nights on 30, 31 December and was forced to pay for New Year's Eve gala dinner which cost 1,500thb per person. This Gala Dinner showed me worst party ever. With the best will in the world、you can't say the food's good. Boring shows with poor preparation and coordination. Breakfast which has no variety at all.
    Reviewed January 02, 2018
    12345
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    Koh Chang Resort
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    • Very good location
    • Klong Prao Beach