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Koh Rong Resort
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7.6 Very good location
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Koh Rong Resort

Bungalow
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From 28 reviewsSee what guests said
6.6
  • Balcony/terrace

  • Fishing

  • Ticket services

  • Restaurants

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Deluxe Villa
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  • 1 king bed and 1 sofa bed
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Deluxe Villa Double
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  • Garden view
  • 80 m²/861 ft²
  • 1 king bed
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Agoda Reviews (27)Booking.com Reviews (12)
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Cleanliness7.3
Facilities5.8
Location7.6
Room comfort and quality7.6
Service6.1
Value for money5.7
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Showing 26 verified guest comments
123
3.6
kesang from Nepal
Couple
Deluxe Villa Double
Stayed 2 nights in December 2017
Warning: DOn't stay at this overpriced resort with no wifi
I was thoroughly disappointed with the service. We called the hotel and they booked a ferry for us that would drop us at the hotel. The ferry took 2 hours and I felt sick (because of the rough waters) and there was some confusion between the hotel and the ferry agents and they did not drop us at the hotel. We had to rent a motorbike and get to the other side of the island where the hotel was located. NOT WIFI: There was no internet but the neighbouring hotels had internet. We had a steal their wifi and one of the staffs asked me to give their neighbours' wifi password. It was hilarious and poignant considering the fact that we were the most expensive hotel in the entire area. The staff were not concerned about us. They said their Chinese boss is not around and they seemed indifferent towards the guests. NO CLEANING: We asked them to clean the room and they didn't even bother. WE PAID $60 FOR BELOW PAR SERVICE. REGRETTED STAYING THERE!!!
Reviewed January 04, 2018
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6.4
Xia from Australia
Group
Deluxe Villa Double
Stayed 4 nights in December 2017
Could be great but needs a bit of work
Koh Rong Resort is right in front of the pier at Coconut beach and cuts an impressive figure as you emerge from the boat. The rooms are spacious and well fitted out. However, there is air con and hot water installed but the resort does not have the power capacity to run these. Rooms also come with a bath which you can't really use because there is no hot water. What a shame as these amenities are the reason we paid the premium price to stay there. There is also a huge outdoor pool which looks onto the ocean. Looks great in the pictures, right? Unfortunately it is not maintained properly although i did notice that they cleaned the leaves out of it one day that we were there. The pool water is murky and we were not game to swim in it. Luckily the beach front is beautiful for swimming with clear azure waters. The staff are well intentioned but could do with some more training as simple tasks seemed to befuddle them. There was a guy there that "didn't work there" and was just helping his friend at the resort who worked really hard to make sure we enjoyed our stay. This could be the premium resort on Koh Rong with the right little touches but at the moment not worth the money.
Reviewed December 28, 2017
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8.4
Christoph from Germany
Solo traveler
Deluxe Villa Double
Stayed 3 nights in December 2017
nice for a chillout
The rooms are really nice with a lot space. very clean. 1 minute away from the beach. good restaurant with fair prices. Stuff was a bit strange but ok. no wifi, but they said it would get fixed soon. electricity only from 5pm-9am. For a few chillout days really good
Reviewed December 25, 2017
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4.8
John from United States
Solo traveler
Deluxe Villa Double
Stayed 2 nights in December 2017
This could have been so nice.
Available in all rooms.....well, sort of... Balcony/terrace Yes. Hair dryer No. Shower Yes, with not hot water. Warmish at night, but cold during the day. Bathrobes No In-room safe box No Slippers No. Bathtub Yes, but only cold water. Mini bar No Toiletries Yes Desk Yes. Refrigerator Yes. No electricity from 9 to 5....so no. Towels Yes. Good, clean towels. Fan Yes. Satellite/cable channels I do not know. TV flat screen Yes. Free bottled water First day only. Seating area Yes Wake-up service I don't know. I thought it would be nice to make a cup of tea after my swim. Nope. No electric during the day. The weather was great. This was a good thing because there was no control for the AC. There was a broken molding in my room that would have taken 1 hammer and 3 nails to fix. 3 minutes labor in total. It was not fixed. In the morning, people swept all the leaves on the path, then burned them at the bottom of the hill so the smoke rose into the bungalows.
Reviewed December 21, 2017
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5.6
Emma from United Kingdom
Couple
Deluxe Villa Double
Stayed 3 nights in December 2017
More of a note to the manager!
The resort itself has magnificent potential, ideally located just off of the pier as you enter the island. The little villa-like apartments are almost brand new and well designed- the bathrooms open planned like something from a 5* boutique hotel. So we walked in and really thought we had found a little gem. Then we started realising all these little issues that really left a bad taste. It became very evident that the owner clearly didn't want to spend the money: no wifi (yet all the bungalow resorts around us had wifi), a flat screen TV that had no channels, a disconnected LED heated shower unit (very fancy) on the wall in front of us whilst showering in cold water (yes we were told we could not hot shower whilst the weather was hot), an air con unit with no controller (because apparently it can't be used) so instead we were only allowed to use a small fan. And then to make this worse no power to use the fan, they say between 9am and 5pm but one night we had absolutely no power at all and no sleep because of the heat! This also applies to more general matters such as the large swimming pool- guess what- it's not treated so it's totally unusable; it just sits there getting mouldier by the day. The staff are clearly unenthused by the job and after a conversation with one staff member he told us that the manager 'just doesn't want to spend the money'. Needless to say we already guessed this much! Honestly, this place is SUCH a waste, it pains me to say it but you're much better staying elsewhere! Perhaps the manager might pull his fingers out soon and the place will meet its potential.
Reviewed December 14, 2017
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5.2
Potta from Cambodia
Couple
Deluxe Villa Double
Stayed 2 nights in November 2017
Theres no electric during day.had a broken tile in bathroom.they said they would fix it but never
Pros great location.cons no ocean view rooms.pool needs remoldeling.beach furniture old and stained up.room is nice.but had a broken tile.they said they would fix but never happen during our stay.cant enjoy room because there is no electric during during9 to 12.and 2 to 5.staff stay in best room on property.the 2 rooms with ocean view above the pool.
Reviewed November 24, 2017
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7.2
Wai from Singapore
Couple
Deluxe Villa Double
Stayed 1 night in January 2017
Nice sunny place.
It's not a fantastic resort but it's good enough to relax
Reviewed September 16, 2017
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6.8
Kenneth from Malaysia
Family with teens
Deluxe Villa Double
Stayed 2 nights in November 2016
Not as nice as compared to my previous stay here.
I was here earlier in May 2016. Since then the management of the resort has deteriorated. I am here with my spouse, parents & 2 sisters. We had 2 rooms & half way through our stay, we had to change rooms as 1 didn't have water supply while the other had a malfunctioning air-conditioner. The pool water was murky too. But the staffs were very helpful. The beach was great. It was way less crowded as compared to the main beaches. Overall, it is still the most decent accommodation on this beach.
Reviewed November 17, 2016
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9.6
Thi from Vietnam
Couple
Deluxe Villa Double
Stayed 1 night in November 2016
Great Resort in the island
Coconut beach is very peaceful, not crowded but it is a little bit small. The room is very big and clean with modern facilities. There is only electric at night. There isn't wifi so you can really enjoy your vacation. Helpful and friendly staff. The pool is very beautiful to take photo with sea view, but the water inside the pool is not changed everyday so cannot swim.
Reviewed November 15, 2016
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8.0
kenneth from Malaysia
Group
Deluxe Villa Double
Stayed 1 night in May 2016
A real getaway! Literally!
I am more of a getaway traveler where I love visiting places that are calm & peaceful. This place is an ideal place. Clean beach with white sand, long shallow sea, nice swimming pool & comfortable accommodation. In the morning, I had the whole beach to myself! Definitely coming back!
Reviewed May 06, 2016
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123
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