Koh Tao Tropicana Resort

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From 221 reviewsSee what guests said
6.9
Koh Tao Tropicana Resort
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Standard Air Conditioning Bungalow - Guestroom
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Beach
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Beach
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Balcony/terrace
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Location
Very good
7.5
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  • 30 meters to the beach

  • Garden

  • Safety deposit boxes

  • Smoking area

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Room choices
Standard Air Conditioning Bungalow
...
  • Garden view
  • 24 m²/258 ft²
  • 1 double bed
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Deluxe Air Conditioning
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  • Garden view
  • 32 m²/344 ft²
  • 1 double bed
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Deluxe Fan
...
  • Garden view
  • 32 m²/344 ft²
  • 1 double bed
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Suite
...
  • Mountain view
  • 35 m²/377 ft²
  • 1 single bed and 1 double b...
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Real reviews from real guests

Agoda Reviews (221)Booking.com Reviews (35)
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Cleanliness6.8
Facilities6.6
Location7.5
Room comfort and quality6.9
Service6.7
Value for money6.8
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7.2
Charles from India
Couple
Deluxe Fan
Stayed 7 nights in December 2017
Very good”
Plus: larger than usual fridge, on beach, quiet, 2nd floor, garden, near shops Minus: few clothes hangers, no bedside tables, steep stairs to 2nd floor, promised twin bed not available
Reviewed January 11, 2018
Dear Charles, Thank you so much for your kind review. We feel so sorry that we couldn't arrange a twin bed room for you. We will note your information what we need to improve our resort. We would to have another opportunity to welcome you back to our resort. Once again, we do appreciate your kind comment.
Responded January 17, 2018
Koh Tao Tropicana Resort
10.0
Yun
Couple
Standard Air Conditioning Bungalow
Stayed 6 nights in December 2017
Very nice”
Very nice. 5 star. Next time will booking again here
Reviewed December 27, 2017
Dear Yun, Thank you so much for your excellent review. We would like to welcome you back if you plan to visit Koh Tao again.
Responded January 17, 2018
Koh Tao Tropicana Resort
6.0
Sebastian from Germany
Couple
Deluxe Fan
Stayed 2 nights in June 2017
Okay for Tao. ”
Many Bungalow s and rooms are very loud cause of streets next to it. Food is good and prices also. beach is very small but due to the small island and all the tourists they build a Hotel on every possible squaremeter. so that how it come. very friendly staff in Restaurant. i recommend the diving school next door.
Reviewed June 26, 2017
Dear Sebastian, We do appreciate your kind review and thank you so much for choosing to stay with us. Tropicana Resort would like to welcome you back and serve you once again in the future. Best regards, Tropicana Family
Responded June 29, 2017
Koh Tao Tropicana Resort
3.2
Chris from Canada
Couple
Standard Air Conditioning Bungalow
Stayed 2 nights in February 2017
BUYER BEWARE - YOU'LL GET NO SLEEP!!!”
Unfortunately, we prepaid for two nights at this property....bad choice!!! We got NO SLEEP due to the partying at the bars located beside the Trooicana. Our bungalow was located right across from the front desk, so we went to see if they had ear plugs or could move us but there was NO STAFF on duty! We recorded the noise level on our cell phone at midnight,1am & 2am, then went to the front desk in the morning & talked to the manager & let her know the situation & that we wanted to check out early. She refused to refund our unused night & blamed "Agoda" for the non refundable rate & said if it was booked through hotel, she would refund, or if Agoda would allow. I called Agoda & they called the Tropicana & spoke to the manager & she said the rate was NON REFUNDABLE. Bottom line, we checked out anyway & forfeited the cost & found CLEAN & QUIET property at a lower cost!
Reviewed March 13, 2017
10.0
Pascal from Thailand
Solo traveler
Deluxe Fan
Stayed 4 nights in March 2017
Everything was Perfect (for the first time in Thailand)”
I got a huge room for only 700THB on a last minute deal on Agoda. It was super clean and a great place to live in - I could have stayed a lot longer. The staff was exceptionally friendly and customer-oriented. They were very welcoming, helped me with my bookings and even offered me use the shower and bathroom on the evening after checkout. I can only highly recommend this place!
Reviewed March 10, 2017
4.4
Ashley from United Kingdom
Couple
Standard Air Conditioning Bungalow
Stayed 4 nights in January 2017
If on a tight budget, then maybe. If you can afford £5 extra a night, go somewhere else. ”
Booked purely because it was next to our dive resort Buddha View. Buddha view is a first class dive school, did my advanced there a few years ago and came back for some fun diving. But Tropicana was the complete opposite! I've stayed in a lot of places but this is the first one I've checked out of early. Spent 3 out of 4 nights there and should have left sooner. pros: Location to dive school Dirt cheap Cons: Dirty towels Smelly drains Rock hard bed Very thin walls Beach music till 4.30am If you're just looking for a place to put your stuff, then fine, but if you're here wanting to get the most out of your trip, including sleep. Maybe not. I can sleep most places including the commuter train, but even I struggled against the loud music till 4am, the hard bed and the air con that couldn't make up its mind between tropical or the arctic. Just up the road is an incredible place called wood lawn villa. extra £10 a night but was incredible. Other similar places around!
Reviewed January 19, 2017
4.4
Beau from United States
Solo traveler
Standard Air Conditioning Bungalow
Stayed 1 night in January 2017
Giant Cockroach”
It was dirty and really didn't feel that safe. Giant Cockroach found in bathroom! Breakfast was good however
Reviewed January 06, 2017
8.0
Juho from Finland
Solo traveler
Standard Air Conditioning Bungalow
Stayed 5 nights in December 2016
Tropicana Resort, Koh Tao”
Very good location. Rent a bike and only 15 min to Sairee. Good value for money.
Reviewed January 03, 2017
8.8
Mattias from Sweden
Solo traveler
Deluxe Fan
Stayed 3 nights in November 2016
Good”
Beautiful location, very friendly and helpful staff. Quiet.
Reviewed November 30, 2016
9.2
Hendrik from Germany
Family with teens
Suite
Stayed 5 nights in August 2016
right on the beach, great atmosphere”
We have booked the suite, which was on top of the main building. The room was very spacious (we booked an an extra bed, so that 2 adults and 2 children fit in). The resort has a great location, because it is right on the beach. The restaurant was also very good (with cheap prices). It has a relaxed atmosphere (there were books and games available) and the staff were lovely. Several dive center next door (we dived with big buddah, which we can recommend). Would book Tropicana again
Reviewed September 03, 2016
2.4
KAZUTOSHI from Japan
Couple
Deluxe Air Conditioning
Stayed 4 nights in August 2016
DELUX ROOM is not good location and noisy”
delux room is noisy because of the street side. but non-airconditioner room is good location because seaside and not road side. it's strange that expensive room(delux room) is bad location ,noisy and not sea side.
Reviewed August 30, 2016
6.4
Judicael from United States
Family with young children
Deluxe Fan
Stayed 4 nights in April 2016
Good location to explore the island”
The hotel is a complex of bungalows and two 2-storey buildings, set in a tropical garden. We were accommodated in one of the two buildings, which overlooked a busy street but had a nice forest view. The room was nice - nice wood furniture and traditional wall decorations, spacious balcony, fridge and TV (working only with DVDs, which can be rented from the reception), clean. However, we were disappointed in the beach where the water is quite shallow and not very clear. The staff attitude was very transactional - we stayed four nights and they didn't plan to clean our room for the duration of our stay; they explained by policy they cleaned every 3-4 days, but changed our sheets upon our complaining. They also charged us 5 baht for a cup of hot water, which I got as a courtesy at other hotels (there was no kettle or coffee maker in the room). However, the location was fine if you hired a motor bike (150 baht per day) and we explored new beaches every day.
Reviewed April 09, 2016
5.0
Richard from Thailand
Couple
Standard Air Conditioning Bungalow
Stayed 2 nights in March 2016
Terrible Plumbing!”
Next to the yoga studio.
If you are looking for a resort, but not willing to spend the money, this is NOT the place! Our toilet starting running water and almost overflowed the entire bathroom, we had to go to the front desk twice, in order to get them to turn off the water! Then they sent someone who was obviously a general maintenance man, not a plumber, who took a look, then asked a passing gardener for help! This "resort" is extremely overpriced! The plumbing doesn't work at all! The staff are completely uneducated! The rooms are small and simple, low quality. I would avoid this place no matter what!
Reviewed March 11, 2016
8.4
ANAIS from France
Solo traveler
Deluxe Fan
Stayed 3 nights in February 2016
clean room, good location, nice staff”
.
Reviewed February 26, 2016
9.0
Poppy from United Kingdom
Couple
Standard Air Conditioning Bungalow
Stayed 2 nights in January 2016
Best area”
1.The location is perfect! 2. Pretty setting 3. Value for money for air con rooms
The location is perfect -right on chalok ban kao beach. This resort has a gorgeous secluded beach, enough restaurants (including Haad salad great for veggies), bars and shops without being busy or hectic -perfect. The rooms are fine, have air con, clean enough and are in a pretty garden setting. Would stay again!
Reviewed January 18, 2016
6.3
Neil from United Kingdom
Solo traveler
Standard Air Conditioning Bungalow
Stayed 4 nights in August 2015
ideal location”
proximity to beach, local amenities, bed
This was an ideal location for me to stay and chill out when not travelling around the island or snorkelling. The room I was in was about 15m from the beach and closer to the restaurant where the food was usually pretty good. The room and bedding were clean and the bed comfortable. The hot water, fan and air on were good enough. Like many cheaper places locally, there was no flush toilet just a large bucket to fill with water. The drains smelled bad. The staff were generally friendly.
Reviewed September 07, 2015
5.0
AUDREY from France
Couple
Standard Air Conditioning Bungalow
Stayed 3 nights in August 2015
Great place, but disapointed room”
we staid 4 nights and the room has been cleaned Just one time! Besides the shower is right next to the toilet. So eveything is wet. Note that there is no sheet in the bed.
We are a couple of backpackers, but this hotel was far below What we expected for the price.
Reviewed August 09, 2015
4.0
Paul from United Kingdom
Couple
Standard Air Conditioning Bungalow
Stayed 2 nights in March 2015
Great location but rooms not good”
Location, nice bay and snorkelling
We booked a standard aircon bungalow, which was joined to another room, tiny, with no facilities bar the aircon. Nothing to hang clothes or put clothes away so you have to live out your backpack on the floor. If I had paid 700'b for the room it would be ok but they charge 1500b. The fridge and TV shown in many of the photos is deluxe room only. One half of the rooms are set back in the gardens, all very nice but the other half are all along a very busy road with traffic going through the night and our room was next to 4 industrial size washing machines that ran all day. Asked to upgrade to one of the deluxe rooms for another 300b a night but Ben though 2 were free, staff refused because we had booked through Agoda and didn't know how to charge, would not call Agoda to try and sort it. We checked out next day and found a lovely bungalow up the road.
Reviewed April 01, 2015
7.7
Isabella from Italy
Solo traveler
Deluxe Fan
Stayed 2 nights in December 2014
pleasent ”
location next to the yoga centre snd on the main street next to the beach
Reviewed December 21, 2014
4.3
Ryosuke from Japan
Solo traveler
Deluxe Fan
Stayed 4 nights in May 2014
Good location but poor service”
Good restaurant, Easy access to marine activities, Sufficient cleanness with affordable price
Koh Tao was wonderful place to have marine activities and go through local life in Thailand. Among hotels in Koh Tao, I guess Tropicana was one of the best choices I could have at that time in terms of the balance of price, services, and locations. Many local stores including exchanges, groceries, 7-eleven, as well as restaurants are really close and easy to hang-out. The restaurant at the hotel have tasteful foods with relatively fair price. However, the price (1000THB/night without breakfast) was obviously pricey although it was relatively cheaper amongst hotels in Koh Tao at that time. Changing linens every the other day and no safe in the room were still understandable, but that was really rude that the staffs were just chuckling outside my room when they interrupted my taking shower to change my used linens, of course, without saying any apologies. Apart from that incident, I could be satisfied with my temporary stay there.
Reviewed June 06, 2014
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