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KOI Resort and Spa Hoi An
KOI Resort and Spa Hoi An
KOI Resort and Spa Hoi An
KOI Resort and Spa Hoi An
KOI Resort and Spa Hoi An
KOI Resort and Spa Hoi An
KOI Resort and Spa Hoi An

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8.5

Excellent

498 reviews

498 reviews

Breakfast3
Food & Dining1
Shops1

Nice place.

Alexander
- Oct 11, 2019
See map

8

Excellent

Location rating score

Excellent location - 70 meters to the beach
Parking
FREE
Popular landmarks
Cua Dai Beach 90 m
Tra Que Vegetable Village 3.2 km
An Bang Beach 3.3 km
Precious Heritage by Rehahn 4.2 km
Hoi An Night Market 4.5 km
Central Market 4.5 km
Fukian Assembly Hall (Phuc Kien) 4.5 km
Hoi An Ancient Town 4.7 km
Old House of Tan Ky 4.8 km
Japanese Covered Bridge 5.0 km
Nearby landmarks
Cua Dai Beach 90 m
Bao ni 350 m
Charm Charm Tailor 380 m
Thu Thuy 450 m
Duc Minh Tailor 500 m
Gạo lứt Cẩm Thanh 1.0 km
Cam Thanh Com. house Playground 1.1 km
Yakim Costume Tailor 1.2 km
Alibaba Tailor 1.2 km
Pharmacy 1.9 km

KOI Resort and Spa Hoi An

Cua Dai Beach, Au Co Street, Hoi An, Cua Dai, Hoi An, Vietnam, 560000 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Cua Dai part of Hoi An, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Hoi An Ancient Town. Rated with 5 stars, this high-quality property provides guests with access to restaurant, hot tub and indoor pool on-site.

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Highlights

Check-in [24-hour]

70 meters to the beach

Free Wi-Fi in all rooms!

Hot tub

Hot spring bath

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Swimming pool [indoor]

Hot tub

Bicycles

Free Wi-Fi in all rooms!

Cheaper than 81% of all properties in Hoi An in the last 24 hoursCompared to 925 Hoi An properties at Agoda for various dates
Value for money8.7
Distance to city center5 km
Location rating8.0
Nearest airportDa Nang International Airport (DAD)
Distance to airport25.3 km

Rooms available at KOI Resort and Spa Hoi An

Bungalow with Garden View
...
  • Room size: 37 m²/398 ft²
  • Garden view
  • 1 double bed or 2 single be...
Enter dates to see prices
Villa 3-Bedroom
...
  • Room size: 175 m²/1884 ft²
  • River view
  • 3 double beds
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Villa 4-Bedroom
...
  • Room size: 225 m²/2422 ft²
  • River view
  • 4 double beds
Enter dates to see prices
Four-Bedroom Villa with Private Pool and River View
...
  • Room size: 225 m²/2422 ft²
  • River view
  • 1 queen bed & 1 queen bed &...
Enter dates to see prices
Three-Bedroom Villa with Private Pool and River View
...
  • Room size: 175 m²/1884 ft²
  • River view
  • 1 queen bed & 1 queen bed &...
Enter dates to see prices
Lagoon Bungalow
...
  • Room size: 33 m²/355 ft²
  • Lake view
  • 1 double bed
Enter dates to see prices
Bungalow with Garden View - Half Board
...
  • Room size: 37 m²/398 ft²
  • Garden view
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Superior Double with Garden View
...
  • Room size: 27 m²/291 ft²
  • Garden view
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Other
...
  • Room size: 225 m²/2422 ft²
Enter dates to see prices
Superior Double/twin Garden View
...
    Enter dates to see prices

    Frequently asked questions

    How much does it cost to stay at KOI Resort and Spa Hoi An?

    Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

    What time is check-in and check-out at KOI Resort and Spa Hoi An?

    Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to KOI Resort and Spa Hoi An?

    A stay at KOI Resort and Spa Hoi An also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the resort. For those who wish to drive their own cars, KOI Resort and Spa Hoi An has a car park available for guests. Parking is free for guests. If you're looking for an easy way to get around Hoi An with private transportation, the resort can arrange taxi service.

    Is breakfast offered at KOI Resort and Spa Hoi An?

    Wake up to a great buffet breakfast at KOI Resort and Spa Hoi An.

    What are my dining options at KOI Resort and Spa Hoi An?

    KOI Resort and Spa Hoi An features 2 on-site restaurants for your dining convenience.

    What is the smoking policy at KOI Resort and Spa Hoi An?

    KOI Resort and Spa Hoi An does not permit smoking in any of its rooms, but allows smoking in designated areas.

    What restaurants are nearby KOI Resort and Spa Hoi An?

    KOI Resort and Spa Hoi An’s neighborhood is Cua Dai which includes popular restaurants such as Blue Wave Restaurant & Cafe, MY LY and Goby Restaurant.

    What popular shopping places are close to KOI Resort and Spa Hoi An?

    Located in the Cua Dai area, KOI Resort and Spa Hoi An is close to great shopping choices like Bao ni, Charm Charm Tailor and Thu Thuy.

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    Explore the neighborhood

    What people love about KOI Resort and Spa Hoi An

    • 9.6

      Exceptional

      "Nice place."

      Alexander

      |

      October 11, 2019

    • 9.6

      Exceptional

      "Has beach right across the road and shuttle service around the place if you want as its quite big."

      Alexander

      |

      October 11, 2019

    • 9.6

      Exceptional

      "Their facilities are great."

      Cuong

      |

      July 21, 2019

    Property ranking|Compared to 925 Hoi An properties
    See all rankings
    Room size
    99 sqm.
    Cheapest price score
    Service score
    8.8/10
    Cleanliness score
    8.7/10
    Bigger than
    98
    %
    of Hoi An properties
    Better than
    81
    %
    of Hoi An properties
    Better than
    70
    %
    of Hoi An properties
    Better than
    70
    %
    of Hoi An properties
    Overall rating:

    8.5

    Excellent
    498 reviews
    Cleanliness
    8.7
    Facilities
    8.4
    Location
    8.0
    Read all reviews >
    What travelers say they love:
    The staff all around are extremely welcoming and friendly.
    Martie from Canada
    Couple
    More about KOI Resort and Spa Hoi An

    More about KOI Resort and Spa Hoi An

    KOI Resort and Spa Hoi An

    Whatever your reason for visiting Hoi An, KOI Resort and Spa Hoi An is the perfect venue for an exhilarating and exciting break away. The true local flavors and culture of Hoi An are yours with a stay at KOI Resort and Spa Hoi An, located just 4.7 km from the famous Hoi An Ancient Town.
    Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by KOI Resort and Spa Hoi An. Stay connected throughout your stay with free internet access provided. Your explorations of Hoi An can be assisted with taxi and shuttle services available. Parking is provided free of charge for guests.
    You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The resort's tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at KOI Resort and Spa Hoi An. In-room conveniences such as room service and daily housekeeping will make staying in a great choice.
    The resort is entirely non-smoking. Smoking may only take place in restricted designated areas.
    Rooms at KOI Resort and Spa Hoi An are designed with the guest in mind. To enhance your stay, some rooms at the resort come with linen service and air conditioning. The specially-designed rooms at KOI Resort and Spa Hoi An offer more than one layout option, including rooms that have separate living room and balcony or terrace. Some rooms have cable TV to keep guests entertained.
    You may be assured to know that a refrigerator, bottled water, instant coffee, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


    Dining and things to do

    Wake up with no worries at KOI Resort and Spa Hoi An, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the resort with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the resort. Once there, be sure to check out bar for some in-house nighttime fun.
    Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, KOI Resort and Spa Hoi An has a range of activities that will meet your needs. While you're there, be sure to take some time to explore the easily accessible beach. Warm up at the end of the day with a visit to the hot tub. The resort's on-site pool invites you every day for a cooling dip or a few refreshing laps.
    The resort's the poolside bar allows you to have the most casual of cocktail times with a mellow drink. With the resort's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. Stay wet and wild with fun family water activities like fishing.


    Around the property

    While in Hoi An, take some time to venture outside of KOI Resort and Spa Hoi An. Sometimes the best vacation days are spent doing nothing. With An Bang Beach located 3.5 km away, you can turn a sunny day into a perfect chill out with sand and surf. Your journey through Hoi An can be completed with a short shopping stop at Hoi An Night Market located 4.4 km away.

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    Amenities and facilities
    Excellent
    Facilities

    8.4

    Most talked about facilities

    Breakfast

    7 mentions

    Swimming Pool

    5 mentions

    Beach

    4 mentions

    Food & Dining

    2 mentions

    Languages spoken

    • English
    • French
    • Vietnamese

    Outdoor

    • Bicycles

    Internet access

    • Free Wi-Fi in all rooms!
    • Internet services
    • Wi-Fi in public areas

    Things to do, ways to relax

    • Fishing
    • Fitness center
    • Garden
    • Hot tub
    • Massage
    • Private beach
    • Sauna
    • Spa
    • Swimming pool [indoor]
    • Swimming pool [outdoor]
    • Tours

    Cleanliness and safety

    • Anti-viral cleaning products
    • Breakfast takeaway service
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Doctor/nurse on call
    • Face coverings on staff
    • First aid kit
    • Free face masks
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Hygiene certification
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Protective screens in common areas
    • Room sanitization opt-out available
    • Rooms sanitized between stays
    • Safe dining setup
    • Sanitized kitchen and tableware items
    • Shared stationery removed
    • Staff trained in safety protocol
    • Temperature check for guests and staff

    Dining, drinking, and snacking

    • Bar
    • Coffee shop
    • Kitchen
    • Poolside bar
    • Restaurants
    • Room service

    Swimming & soaking

    • Hot spring bath

    Services and conveniences

    • Air conditioning in public area
    • Concierge
    • Contactless check-in/out
    • Convenience store
    • Currency exchange
    • Daily housekeeping
    • Doorman
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Food delivery
    • Ironing service
    • Laundry service
    • Luggage storage
    • Meeting/banquet facilities
    • Safety deposit boxes
    • Salon
    • Smoke-free property
    • Smoking area
    • Terrace

    For the kids

    • Kids meal
    • Playground
    • Swimming pool [kids]

    Access

    • Adult-only property
    • Allergy-free rooms
    • Check-in/out [express]
    • Check-in/out [private]
    • Check-in [24-hour]
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Security [24-hour]

    Getting around

    • Airport transfer
    • Car park [free of charge]
    • Shuttle service
    • Taxi service
    • Valet parking

    Available in all rooms

    • Air conditioning
    • Balcony/terrace
    • Bathrobes
    • Bathroom phone
    • Bathtub
    • Bicycle rental [free]
    • Blackout curtains
    • Closet
    • Complimentary tea
    • Daily housekeeping
    • Desk
    • Fan
    • Free bottled water
    • Free instant coffee
    • Free welcome drink
    • Hair dryer
    • In-room safe box
    • Internet access – wireless
    • Linens
    • Mini bar
    • Mirror
    • Private bathroom
    • Satellite/cable channels
    • Scale
    • Seating area
    • Separate dining area
    • Separate shower/bathtub
    • Shoeshine kit
    • Shower
    • Slippers
    • Sofa
    • Soundproofing
    • Telephone
    • Toiletries
    • Towels
    • Umbrella
    • Wake-up service
    • Wi-Fi [free]
    Food and dining
    Restaurants on site

    CHOPSTIX

    • Cuisine: American, Asian, Local
    • Menu: Buffet, A-la-carte
    Location
    Cua Dai Beach, Au Co Street, Hoi An, Cua Dai, Hoi An, Vietnam, 560000
    Very good
    Location

    8

    Airports

    • Da Nang International Airport (DAD)
      25.3 km 47 min drive
    • Chu Lai Airport (VCL)
      64.5 km

    Public transportation

    • Nguyen Tat Thanh Bus Station
      5.2 km

    Hospital or clinic

    • Pharmacy
      1.9 km

    Shopping

    • Hoi An Night Market
      4.5 km
    What's nearby

    Popular landmarks

    • Cua Dai Beach
      90 m
    • Tra Que Vegetable Village
      3.2 km
    • An Bang Beach
      3.3 km
    • Precious Heritage by Rehahn
      4.2 km
    • Hoi An Night Market
      4.5 km
    • Central Market
      4.5 km
    • Fukian Assembly Hall (Phuc Kien)
      4.5 km
    • Hoi An Ancient Town
      4.7 km
    • Old House of Tan Ky
      4.8 km
    • Japanese Covered Bridge
      5.0 km

    Nearby landmarks

    • Cua Dai Beach
      90 m
    • Bao ni
      350 m
    • Charm Charm Tailor
      380 m
    • Thu Thuy
      450 m
    • Duc Minh Tailor
      500 m
    • Gạo lứt Cẩm Thanh
      1.0 km
    • Cam Thanh Com. house Playground
      1.1 km
    • Yakim Costume Tailor
      1.2 km
    • Alibaba Tailor
      1.2 km
    • Pharmacy
      1.9 km
    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Property policies
    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-1 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib available upon request
    Children 2-4 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 5 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • The room rate on December 24, 2017 and December 31, 2017 is inclusive of gala dinner. Any additional guest is subject to an additional charge.
    • Rates are inclusive of a compulsory gala dinner on December 31, 2019 for number of guests paid in the room rate. Any extra guests are charged separately and are to pay directly to the hotel.
    • When booking more than 5 rooms, different policies and additional supplements may apply.
    Some helpful facts

    Check-in/Check-out

    • Check-in from14:00
    • Check-out until12:00
    • Reception open until23:30

    Getting around

    • Distance from city center5 km
    • Travel time to airport (minutes)40

    The property

    • Number of bars/lounges3
    • Number of floors2
    • Number of restaurants2
    • Number of rooms 176
    • Year property opened2014

    Reviews of KOI Resort and Spa Hoi An from real guests

    Provided by verified guests of Agoda
    8.5
    /
    10
    Cleanliness8.7
    Facilities8.4
    Location8.0
    Service8.8
    Value for money8.7
    High score for Hoi An
    Rating
    9+ Exceptional (89)
    8-9 Excellent (36)
    7-8 Very Good (20)
    6-7 Good (6)
    <6 Below Expectation (27)
    Time of the year
    Mar - May (28)
    Jun - Aug (63)
    Sep - Nov (39)
    Dec - Feb (48)
    All guests (349)
    All room types
    All languages

    Show reviews that mention 

    Showing 178 verified guest comments
    12345
    10.0
    Exceptional
    Martie from Canada
    Couple
    Stayed 2 nights in February 2019

    Spectacular resort, exceptional service, amazing food ”

    The resort is absolutely beautiful. Well maintained and has a plantation Asian vibe. Our room was immense, with a well appointed bathroom and a lovely balcony. The staff all around are extremely welcoming and friendly. They really are concerned that you have the best experience with your stay. The food selection at breakfast is so vast, you have no idea where to start!. They really do make you feel like a welcomed guest. The trip into Hoi An is short, and well worth it. Stunning town. Absolutely would look no further than the Koi, and plan to always make this my home when in the area.

    Reviewed February 28, 2019

    See room deals

    Dear Martie, Thank you very much for your 10 points. We hope to welcome you back to discover more about this beautiful country. Our best regards

    Responded March 30, 2019
    KOI Resort and Spa Hoi An
    9.6
    Exceptional
    Meredith from United States
    Group
    Villa 3-Bedroom
    Stayed 4 nights in February 2019

    Exceptional”

    This place is absolutely stunning. It was a nice & quiet change after visiting Hanoi for a few days and before heading on down to Ho Chi Minh. I was traveling with family and we had an amazing time. They have a shuttle that runs about 4-5 times per day taking you into Hoi An or a taxi is about $3 one way. Lynn at the front desk was an amazing host and helped us with everything we needed...booking tours, more water in the room, etc. She was awesome, and all of the staff were really. My only small disappointment was that this is across the street from the beach which I was really looking forward to having a little beach time during our busy vacation and this beach is damaged. it was all sandbags so we opted for a little pool time which was fabulous but still this doesn't have a nice private beach for lounging, you can access it by walking across the street but there's not a sandy beach to enjoy. All in all though the resort itself is amazing and I've never stayed anywhere like it! We l

    Reviewed March 03, 2019

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    Dear Meredith Thank you very much for your compliment We hope to welcome you back to discover more about this beautiful country. Our best regards

    Responded March 30, 2019
    KOI Resort and Spa Hoi An
    9.6
    Exceptional
    thomas from United States
    Family with young children
    Bungalow with Garden View
    Stayed 2 nights in December 2019

    Exceptional”

    This is second time I have stayed with Koi hotel. Every thing good. Koi hotel located 5 km from the old square of Hoi An but they have free shuttle bus more than 4 round trips per day.

    Reviewed December 22, 2019

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    Dear Mr. Thomas, It's always a pleasure seeing you. Thanks so much for your positive feedback and good vibes. We're happy that you're happy, and we're looking forward to your next visit. Hurry back! Mr. Felipe Martinez Guest Relations Manager

    Responded December 24, 2019
    KOI Resort and Spa Hoi An
    9.2
    Exceptional
    Benjamin from Canada
    Couple
    Lagoon Bungalow
    Stayed 6 nights in July 2017

    private spa”

    A person who is used to having some personal space and who likes to relax in the room at the end of the day may find the rooms too small. I have travelled a fair bit, and I would say the room we had was the smallest hotel room I have ever stayed in, except in my backpacker days. The quality of the room was great - clean, well laid out, stylish, etc. We just found it tight. We also found the breakfast buffet restaurant could get surprisingly busy and noisy. It seems they allow tour groups to use the restaurant and main pool for a period of time in the morning. We started taking breakfast as late as possible, and that helped a lot. By that time, the restaurant had cleared out and then we could relax and enjoy our morning coffee. For us, everything else was great. We had a really nice time. A highlight was the private spa area at the other end of the complex. There is a pool, cafe and lounging area there, as well as the spa treatment rooms.

    Reviewed April 21, 2018

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    Dear Mr(s) Hyunsoo, First, allow me to apologize for the delay in our response to your love wonderful review, dated July 2017 due to technical problems. We want to express our gratitude for your comments, we always focus on providing the best service to our guests, thanks for letting us know your feedback help us to continue growing and be able to reach all the expectations of our customers. We would love to see you again very soon, do not hesitate to tell your friends about your experience at our Resort. Thank you for choosing us to have a very good day. Best regards Joshua Primus Guest Relation Officer

    Responded October 23, 2019
    KOI Resort and Spa Hoi An
    9.2
    Exceptional
    James from Australia
    Family with teens
    Stayed 8 nights in December 2017

    Christmas in Vietnam ”

    Great location, very helpful staff wonderful breakfasts. When we stayed unfortunately it rained a lot, so a games room would have been good. Also perhaps a more frequent shuttle bus service from the hotel to the ancient town. Apart from that I can't fault the Koi Resort, or the friendly staff.

    Reviewed January 02, 2018

    See room deals

    Dear Mr(s) Migyeong, First, allow me to apologize for the delay in our response to your love wonderful review, dated January 2018 due to technical problems. We want to express our gratitude for your comments, we always focus on providing the best service to our guests, thanks for letting us know your feedback help us to continue growing and be able to reach all the expectations of our customers. Thanks for your good ideas, I will inform my Team to create a Games Room and also to improve the frequency of the shuttle services. We would love to see you again very soon, do not hesitate to tell your friends about your experience at our Resort. Thank you for choosing us to have a very good day. Best regards Felipe Martinez Guest Relation Manager

    Responded October 23, 2019
    KOI Resort and Spa Hoi An
    10.0
    Exceptional
    Margreta from Australia
    Family with teens
    Villa 3-Bedroom
    Stayed 3 nights in January 2018

    Beautiful resort, excellent customer service and friendly staff.”

    As soon as you arrived you feel special. All the staff at the Koi so friendly. The 3 bedroom villa is situated in a nice setting. We had our breakfast and dinner at the chopsticks restaurant. Great food and reasonable price. We would come back again to stay in this beautiful resort.

    Reviewed February 04, 2018

    See room deals

    Dear Ms. Margreta, First, allow me to apologize for the delay in our response to your love wonderful review, dated February 2018 due to technical problems. We want to express our gratitude for your comments, we always focus on providing the best service to our guests, thanks for letting us know the good work of our team, I will express your opinion to all the people who made your stay memorable. We would love to see you again very soon, do not hesitate to tell your friends about your experience at our Resort. Thank you for choosing us to have a very good day. Best regards Felipe Martinez Guest Relation Manager

    Responded October 23, 2019
    KOI Resort and Spa Hoi An
    8.8
    Excellent
    Thuy from Vietnam
    Couple
    Superior Double with Garden View
    Stayed 2 nights in March 2017

    New Hotel”

    The hotel seems private owned and has just started operation thus still needs alot of improvement to meet 5* standard. Hotel is quite far from Hoi An or Da Nang, not very convenient for city visit. Breakfast is impressive during weekend with a lot of choices. Swimming pool is small and looks not attractive so I did not use. Rooms at the first floor are lacking of privacy thus recommended to book the ones at 2nd floor.

    Reviewed March 31, 2017

    See room deals

    Dear Mr.(s) Thuy, First, allow me to apologize for the delay in our response to your review made dated March 2017. We want to express our gratitude for your comments, we always focus on providing the best service to our guests and we focus in to improve our facilities, thanks for letting us know your opinion is very important to us. I will like to invite you once again to visit us since our facilities are different our we have 2 swimming pool and we provide Free Shuttles bus to downtown Hoi An. We would love to see you again very soon Thank you for choosing us to have a very good day. Best regards Felipe Martinez Guest Relations Manager

    Responded October 23, 2019
    KOI Resort and Spa Hoi An
    9.2
    Exceptional
    Dave
    Couple
    Superior Double with Garden View
    Stayed 2 nights in May 2019

    Great, relaxing stay at a beautiful resort.”

    We originally booked the "garden view" room, but were upgraded to a Bungalow with garden view, as the garden view room was in a poor state and lacked any garden view. I don't recommend you book that room (and they ought to rename it), but the Bungalow is certainly highly recommended. The remainder of this review will be for the Bungalow with garden view instead. The Bungalow is a great room with comfortable bed and luxurious bathroom that has a large shower area and spacious and deep bathtub. The TV comes with all the usual channels you might like. The resort's breakfast buffet is nice with a good variety of choices. For vegetarians and vegans they have a few a la carte options that they can serve for breakfast as-well, and some of the buffet options are compatible as-well. Be sure to ask the staff so they can point you to the right dishes. Do note that the resort's bread (including baguette) contains milk. Overall we can highly recommend the bungalow room and this resort.

    Reviewed May 10, 2019

    See room deals

    Dear Dave, Thanks a lot for your review. We strive here to provide a superior service experience for every guest; therefore your feedback is very important to us! And we are pleased to hear that overall you enjoyed your stay and can recommend our resort to the others. We look forward to welcoming you back again in the future! All the best until such times! Sincerely, Guest Relation Team | KOI Resort & Spa-Hoi An .

    Responded May 15, 2019
    KOI Resort and Spa Hoi An
    9.6
    Exceptional
    Elizabeth from Australia
    Couple
    Stayed 2 nights in September 2017

    Absolutely amazing”

    KOI was the best hotel we stayed at during our 3 week vacation in Vietnam/Cambodia. Very friendly and helpful staff. Great facilities and spa. Amazing breakfast. Restaurant was a bit pricey but very easy to catch a shuttle bus to old town for local foods

    Reviewed September 21, 2017

    See room deals

    Dear Ms. Elizabeth, First, allow me to apologize for the delay in our response to your review, dated September 2017 due to Technical problems. We want to express our gratitude for your comments, we always focus on providing the best service to our guests, thanks for letting us know the good work of our team, I will express your opinion to all the people who made your stay memorable. We would love to see you again very soon, do not hesitate to tell your friends about your experience at our Resort. Thank you for choosing us to have a very good day. Best regards Felipe Martinez Guest Relations Manager

    Responded October 23, 2019
    KOI Resort and Spa Hoi An
    8.0
    Excellent
    Bryce from Singapore
    Couple
    Superior Double with Garden View
    Stayed 2 nights in March 2018

    Excellent place but staff lacks the heart”

    This place is away from the old town, so the environment is nice and quiet. Pros 1. Massage services at their spa is excellent 2. Good breakfast spread 3. Nice environment with facilities 4. Near to the beach Cons 1. We requested for a room extension on our last day, upon arrival apparently no one was aware and we had to show them the email confirmation. We thought it should have been keyed into the system already. 2. We activated the 'do not disturb' sign on the door, but 2 overly enthusiastic housekeeping staff apparently took it that they had to clean the rooms despite that. 3. Staff at the breakfast place and shuttle bus drivers seem to be inattentive to guests and give off an air of indifference. 4. Booking an appointment for massage at the spa was a challenge, as the counter staff did not understand much English. Overall the facilities and environment is very nice, however, we felt that the staff lacked the proper training. If not for that, this place would be top notch.

    Reviewed March 20, 2018

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    Dear Mr(s) Bryce, First, allow me to apologize for the delay in our response to your love wonderful review, dated March 2018 due to technical problems. We want to express our gratitude for your comments, we always focus on providing the best service to our guests, thanks for letting us know your feedback help us to continue growing and be able to reach all the expectations of our customers. We would love to see you again very soon, do not hesitate to tell your friends about your experience at our Resort. Thank you for choosing us to have a very good day. Best regards Joshua Primus Guest Relation Officer

    Responded October 23, 2019
    KOI Resort and Spa Hoi An
    10.0
    Exceptional
    Natalie from New Zealand
    Group
    Stayed 7 nights in April 2018

    Exceptional”

    Beautiful accommodation, very clean and great location. They offer a free shuttle into hoi an old town and free bikes for you to exolore the local area. The staff make the accommodation though, they are so friendly helpful and always have a smile on their faces. Thank you for a wonderful stay :)

    Reviewed April 17, 2018

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    Dear Mr(s) Natalie, First, allow me to apologize for the delay in our response to your love wonderful review, dated April 2018 due to technical problems. We want to express our gratitude for your comments, we always focus on providing the best service to our guests, thanks for letting us know your feedback help us to continue growing and be able to reach all the expectations of our customers. We would love to see you again very soon, do not hesitate to tell your friends about your experience at our Resort. Thank you for choosing us to have a very good day. Best regards Joshua Primus Guest Relation Officer

    Responded October 23, 2019
    KOI Resort and Spa Hoi An
    9.2
    Exceptional
    Richard from Australia
    Business traveler
    Villa 3-Bedroom
    Stayed 4 nights in December 2017

    Excellent 5 star Resort”

    Excellent quite new resort with various options of accommodation depending on what you are after. two friends and myself were in a 3 bedroom villa with it's own indoor pool, very lovely like our own house, each with separate rooms and bathrooms, open common lounge/kitchenette room & pool room. Staff were all wonderful and the customer service Manager Miss Yummy was an amazing host. Thoroughly enjoyed the time and have no hesitation in recommending it to anyone. Kind regards, Richard

    Reviewed January 11, 2018

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    Dear Mr. Richard, First, allow me to apologize for the delay in our response to your love wonderful review, dated January 2018 due to technical problems. We want to express our gratitude for your comments, we always focus on providing the best service to our guests, thanks for letting us know the good work of our team, I will express your opinion to all the people who made your stay memorable. We would love to see you again very soon, do not hesitate to tell your friends about your experience at our Resort. Thank you for choosing us to have a very good day. Best regards Felipe Martinez Guest Relation Manager

    Responded October 23, 2019
    KOI Resort and Spa Hoi An
    9.6
    Exceptional
    susan from United Kingdom
    Family with teens
    Stayed 8 nights in July 2018

    An amazing stay in a beautiful hotel, nothing was too much trouble for the staff”

    We will return to this hotel, great hotel great resort. The hotel was around £3 in a taxi into Hoi An old town.

    Reviewed July 29, 2018

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    Dear Ms. Susan, First, allow me to apologize for the delay in our response to your love wonderful review, dated July 2018 due to technical problems. We want to express our gratitude for your comments, we always focus on providing the best service to our guests, thanks for letting us know your feedback help us to continue growing and be able to reach all the expectations of our customers. We would love to see you again very soon, do not hesitate to tell your friends about your experience at our Resort. Thank you for choosing us to have a very good day. Best regards Joshua Primus Guest Relation Officer

    Responded October 23, 2019
    KOI Resort and Spa Hoi An
    10.0
    Exceptional
    bridget from Canada
    Solo traveler
    Superior Double with Garden View
    Stayed 1 night in February 2019

    Exceptional”

    A wonderful small resort! There were always more than enough staff eager to please to do anything they could for you. Rooms were just as beautiful as the resort it’s self. A very nice relaxing experience. Would highly recommend the spa pool for a lovely spot to hang out all afternoon in the sun!

    Reviewed March 02, 2019

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    Dear Bridget, Thank you very much for your compliment We hope to welcome you back in the soonest time Our best regards

    Responded March 30, 2019
    KOI Resort and Spa Hoi An
    10.0
    Exceptional
    Morten from Denmark
    Group
    Superior Double with Garden View
    Stayed 4 nights in July 2018

    Perfect for a family group vacation”

    This place was everything that we hoped for. Smiling, friendly and professionel staff; nice villas with great view over water ways (river or canoe area); great food in both restaurant and breakfast hall. It is possible to take a shuttle to nearby ancient city of Hoi And or enjoy a free bicycle ride. Drivers are much more patient and tourist friendly compared to the hazards of Hanoi or HCM traffic. I recommend a trip a few km to south where it is possible to enter a light house (101 steps) and enjoy a cool drink at the spot where two ferries transport local people across the river mouth.

    Reviewed August 03, 2018

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    Dear Mr Morten, First, allow me to apologize for the delay in our response to your love wonderful review, dated July 2018 due to technical problems. We want to express our gratitude for your comments, we always focus on providing the best service to our guests, thanks for letting us know your feedback help us to continue growing and be able to reach all the expectations of our customers. We would love to see you again very soon, do not hesitate to tell your friends about your experience at our Resort. Thank you for choosing us to have a very good day. Best regards Joshua Primus Guest Relation Officer

    Responded October 23, 2019
    KOI Resort and Spa Hoi An
    8.0
    Excellent
    Martin from United Kingdom
    Couple
    Bungalow with Garden View
    Stayed 3 nights in September 2017

    Good but not great!”

    Had a problem but dealt with very poorly. Facility is very clean, staff excellent, food good but it is a 5 stat hotel that’s what you expect. The way the problem we had was dealt with was very poorly handled. I feel the GM should of done more. We had to change rooms but no upgrade offered, no meal offered not even a fruit bowl in the room as an apology. This is what makes a hotel great the way it deals with unexpected issues. It was disappointing. It is a nice 5 star hotel but it’s not great. It’s the fine details that makes the difference and it was supplied here.

    Reviewed September 27, 2017

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    Dear Mr, Martin, First, allow me to apologize for the delay in our response to your love wonderful review, dated September 2017 due to technical problems. We want to express our gratitude for your comments, we always focus on providing the best service to our guests, thanks for letting us know your feedback help us to continue growing and be able to reach all the expectations of our customers. We apologize for all the inconvenience during your stay. Our Team monthly practice, and have the training to provide the best services and reach all the expectations of our customers be the best. We would love to see you again very soon, do not hesitate to tell your friends about your experience at our Resort. Thank you for choosing us to have a very good day. Best regards Felipe Martinez Guest Relation Manager

    Responded October 23, 2019
    KOI Resort and Spa Hoi An
    9.6
    Exceptional
    Cuong from Vietnam
    Family with young children
    Bungalow with Garden View
    Stayed 3 nights in July 2019

    All the staff at the Koi so friendly”

    We stayed at this resort for 3 days.. Very impressed by their friendly staffs. Their facilities are great. Food is very good, they offer various choices for breakfast. You will need to walk 10 minutes to the resort's private beach since the one in front of resort is ruined.

    Reviewed July 21, 2019

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    Dear Mr(s) Cuong, First, allow me to apologize for the delay in our response to your love wonderful review, July 2019 due to technical problems. We want to express our gratitude for your comments, we always focus on providing the best service to our guests, thanks for letting us know your feedback help us to continue growing and be able to reach all the expectations of our customers. We would love to see you again very soon, do not hesitate to tell your friends about your experience at our Resort. Thank you for choosing us to have a very good day. Best regards Joshua Primus Guest Relation Officer

    Responded October 23, 2019
    KOI Resort and Spa Hoi An
    8.8
    Excellent
    Thu from Vietnam
    Couple
    Superior Double with Garden View
    Stayed 1 night in April 2018

    Koi experience”

    It would be much nicer to have a pool bar in the pool or some plant instead of the exagerating Koi fish statue in the middleof the pool.

    Reviewed May 02, 2018

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    Dear Thu, As you might know Koi is a famous creature in the Asian culture and our statue tells the legend about tenacity and willpower of the fish, that could become a dragon. This is a symbol of our Resort and something that we are proud of! But we are glad that this statue couldn't spoil your general impression and we look forward to welcoming you back again in the future! Best regards, KOI Resort & Spa- Hoi An team

    Responded April 08, 2019
    KOI Resort and Spa Hoi An
    10.0
    Exceptional
    Sriram from Australia
    Couple
    Superior Double with Garden View
    Stayed 3 nights in December 2018

    Excellent Hotel”

    Excellent hotel with excellent service. Would recommend to anyone visiting Hoi Ann

    Reviewed December 28, 2018

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    Dear Sriram, Thanks a lot for this review and your further recommendations for guests to come! We deeply appreciate your patronage, and It was an absolute pleasure to have you come and stay with us. Best regards, KOI Resort & Spa- Hoi An team

    Responded April 08, 2019
    KOI Resort and Spa Hoi An
    8.8
    Excellent
    Vien from Vietnam
    Group
    Superior Double with Garden View
    Stayed 1 night in April 2018

    Good choice for relaxing”

    This is very beautiful resort, beside the river, near the beach, staff is so friendly, breakfast is delicious. But the room and the bed so small, it's uncomfortable when you stay with family ( 2 adults and 2 children).

    Reviewed April 23, 2018

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    Dear Mr(s) Vien, First, allow me to apologize for the delay in our response to your love wonderful review, dated April 2018 due to technical problems. We want to express our gratitude for your comments, we always focus on providing the best service to our guests, thanks for letting us know your feedback help us to continue growing and be able to reach all the expectations of our customers. We would love to see you again very soon, do not hesitate to tell your friends about your experience at our Resort. Thank you for choosing us to have a very good day. Best regards Joshua Primus Guest Relation Officer

    Responded October 23, 2019
    KOI Resort and Spa Hoi An
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