KOI Resort and Spa Hoi An
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KOI Resort and Spa Hoi An

Cua Dai Beach, Au Co Str, Hoi An, Cam Thanh, Hoi An, Vietnam, 560000
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Superior Double with Garden View KOI Resort and Spa Hoi An
Superior Double with Garden View
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    Superior Double with Garden View KOI Resort and Spa Hoi An
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    KOI Resort and Spa Hoi An Reviews

    8.6
    Excellent
    /10
    (246 reviews)See what guests said
    8.4
    Excellent

    "The resort is very nice ."

    Tyler

    -

    September 26, 2018

    9.0
    Exceptional service
    Recommended by 90% of guests

    Things you’ll love about KOI Resort and Spa Hoi An

    Things you'll love

    • 230 meters to the beach

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    Very good
    Location
    7.9
    See map
    Very good location - 230 meters to the beach
    Popular
    Nearby
  • An Bang Beach3.6 km
  • Fukian Assembly Hall (Phuc Kien)4.41 km
  • Museum of Trading Ceramics4.54 km
  • Hoi An Ancient Town4.56 km
  • Old House of Tan Ky4.73 km
  • Sa Huynh Culture Museum4.83 km
  • Assembly Hall of Cantonese Chinese Congregation4.84 km
  • Japanese Covered Bridge4.9 km
  • Hoi An Night Market5 km
  • Terracotta Park7.5 km
  • 5 travelers are looking at this property right now

    Book now before it's too late!

    Value for money8.8
    Distance to city center5 km
    Location rating7.9
    Nearest airportDa Nang International Airport (DAD)
    Distance to airport25.2 km

    Rooms available at KOI Resort and Spa Hoi An

    Villa 3-Bedroom
    Villa 3-Bedroom
    ...
    • Room size: 175 m²/1884 ft²
    • River view
    • 3 double beds
    Enter dates to see prices
    Villa 4-Bedroom
    Villa 4-Bedroom
    ...
    • Room size: 225 m²/2422 ft²
    • River view
    • 4 double beds
    Enter dates to see prices
    Superior Double with Garden View
    Superior Double with Garden View
    ...
    • Room size: 27 m²/291 ft²
    • Garden view
    • 1 queen bed or 2 single bed...
    Enter dates to see prices
    Bungalow with Garden View
    Bungalow with Garden View
    ...
    • Room size: 37 m²/398 ft²
    • Garden view
    • 1 double bed or 2 single be...
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    Bungalow with Garden View
    Bungalow with Garden View
    ...
    • Room size: 37 m²/398 ft²
    • Balcony/terrace
    • 1 queen bed or 2 single bed...
    Enter dates to see prices
    Lagoon Bungalow
    Lagoon Bungalow
    ...
    • Room size: 33 m²/355 ft²
    • Lake view
    • 1 double bed
    Enter dates to see prices
    Special Offer - Double or Twin Room
    Special Offer - Double or Twin Room
    ...
    • Room size: 37 m²/398 ft²
    • Balcony/terrace
    • 2 single beds
    Enter dates to see prices
    Double Standard
    Double Standard
    ...
    • Room size: 30 m²/323 ft²
    Enter dates to see prices
    Family Pool Villa 4 Bedroom
    Family Pool Villa 4 Bedroom
    ...
    • Non-smoking
    Enter dates to see prices
    Premier Bungalow Lagoon View
    Premier Bungalow Lagoon View
    ...
    • Non-smoking
    Enter dates to see prices
    Have a question for KOI Resort and Spa Hoi An?

    What people love about KOI Resort and Spa Hoi An

    • 9.6
      Exceptional

      "We will return to this hotel, great hotel great resort."

      susan

      |

      July 29, 2018

    • 10.0
      Exceptional

      "Nice villas with great view over water ways (river or canoe area);"

      Morten

      |

      August 3, 2018

    • 10.0
      Exceptional
      Staff 

      "Excellent hotel with excellent service."

      Sriram

      |

      December 28, 2018

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    More about KOI Resort and Spa Hoi An

    More about KOI Resort and Spa Hoi An

    9.2
    Exceptional

    "Excellent quite new resort with various options of accommoda..."

    Richard

    |

    January 11, 2018

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    An overview

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    What they offer

    6.4
    Good

    "This is a terrific value for money little hotel."

    Robert

    |

    December 22, 2017

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

    The property offers a 35% discount at the spa.

    The kayaking is available upon request.

    Reviews of KOI Resort and Spa Hoi An from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (246)Booking.com Reviews (344)
    8.6
    /
    10
    Cleanliness8.8
    Facilities8.4
    Location7.9
    Service9.0
    Value for money8.8
    All languages
    All guests (246)
    All room types

    Show reviews that mention 

    Showing 138 verified guest comments
    12345
    9.2
    Exceptional
    Dave
    Couple
    Superior Double with Garden View
    Stayed 2 nights in May 2019

    Great, relaxing stay at a beautiful resort.”

    We originally booked the "garden view" room, but were upgraded to a Bungalow with garden view, as the garden view room was in a poor state and lacked any garden view. I don't recommend you book that room (and they ought to rename it), but the Bungalow is certainly highly recommended. The remainder of this review will be for the Bungalow with garden view instead. The Bungalow is a great room with comfortable bed and luxurious bathroom that has a large shower area and spacious and deep bathtub. The TV comes with all the usual channels you might like. The resort's breakfast buffet is nice with a good variety of choices. For vegetarians and vegans they have a few a la carte options that they can serve for breakfast as-well, and some of the buffet options are compatible as-well. Be sure to ask the staff so they can point you to the right dishes. Do note that the resort's bread (including baguette) contains milk. Overall we can highly recommend the bungalow room and this resort.

    Reviewed May 10, 2019

    Dear Dave, Thanks a lot for your review. We strive here to provide a superior service experience for every guest; therefore your feedback is very important to us! And we are pleased to hear that overall you enjoyed your stay and can recommend our resort to the others. We look forward to welcoming you back again in the future! All the best until such times! Sincerely, Guest Relation Team | KOI Resort & Spa-Hoi An .

    Responded May 15, 2019
    KOI Resort and Spa Hoi An
    9.6
    Exceptional
    Meredith from United States
    Group
    Villa 3-Bedroom
    Stayed 4 nights in February 2019

    Exceptional”

    This place is absolutely stunning. It was a nice & quiet change after visiting Hanoi for a few days and before heading on down to Ho Chi Minh. I was traveling with family and we had an amazing time. They have a shuttle that runs about 4-5 times per day taking you into Hoi An or a taxi is about $3 one way. Lynn at the front desk was an amazing host and helped us with everything we needed...booking tours, more water in the room, etc. She was awesome, and all of the staff were really. My only small disappointment was that this is across the street from the beach which I was really looking forward to having a little beach time during our busy vacation and this beach is damaged. it was all sandbags so we opted for a little pool time which was fabulous but still this doesn't have a nice private beach for lounging, you can access it by walking across the street but there's not a sandy beach to enjoy. All in all though the resort itself is amazing and I've never stayed anywhere like it! We l

    Reviewed March 03, 2019

    Dear Meredith Thank you very much for your compliment We hope to welcome you back to discover more about this beautiful country. Our best regards

    Responded March 30, 2019
    KOI Resort and Spa Hoi An
    10.0
    Exceptional
    bridget from Canada
    Solo traveler
    Superior Double with Garden View
    Stayed 1 night in February 2019

    Exceptional”

    A wonderful small resort! There were always more than enough staff eager to please to do anything they could for you. Rooms were just as beautiful as the resort it’s self. A very nice relaxing experience. Would highly recommend the spa pool for a lovely spot to hang out all afternoon in the sun!

    Reviewed March 02, 2019

    Dear Bridget, Thank you very much for your compliment We hope to welcome you back in the soonest time Our best regards

    Responded March 30, 2019
    KOI Resort and Spa Hoi An
    10.0
    Exceptional
    Martie from Canada
    Couple
    Stayed 2 nights in February 2019

    Spectacular resort, exceptional service, amazing food ”

    The resort is absolutely beautiful. Well maintained and has a plantation Asian vibe. Our room was immense, with a well appointed bathroom and a lovely balcony. The staff all around are extremely welcoming and friendly. They really are concerned that you have the best experience with your stay. The food selection at breakfast is so vast, you have no idea where to start!. They really do make you feel like a welcomed guest. The trip into Hoi An is short, and well worth it. Stunning town. Absolutely would look no further than the Koi, and plan to always make this my home when in the area.

    Reviewed February 28, 2019

    Dear Martie, Thank you very much for your 10 points. We hope to welcome you back to discover more about this beautiful country. Our best regards

    Responded March 30, 2019
    KOI Resort and Spa Hoi An
    8.8
    Excellent
    Edith from Singapore
    Group
    Villa 4-Bedroom
    Stayed 3 nights in April 2018

    4 Bedroom Villa”

    The villa comes with 4 en suit bathrooms with individual card access to each bedrooms. Bed is super comfortable. Service staff also very friendly. Only downside is sometimes, the staff forgot to provide bottles of water to our room. But once we called them, they sent it through immediately.

    Reviewed May 01, 2018
    10.0
    Exceptional
    Porter from United States
    Solo traveler
    Superior Double with Garden View
    Stayed 1 night in April 2018

    Epic”

    This hotel was probably the best experience I had at a hotel. The morning buffet was delicious, the staff were amazing, the atmosphere was fantastic, two pools, easy ride into town, I got a sweeet, nicely made jacket made through the hotel, that looks very good. Can't say enough good things

    Reviewed April 27, 2018
    8.0
    Excellent
    Martin from United Kingdom
    Couple
    Bungalow with Garden View
    Stayed 3 nights in September 2017

    Good but not great!”

    Had a problem but dealt with very poorly. Facility is very clean, staff excellent, food good but it is a 5 stat hotel that’s what you expect. The way the problem we had was dealt with was very poorly handled. I feel the GM should of done more. We had to change rooms but no upgrade offered, no meal offered not even a fruit bowl in the room as an apology. This is what makes a hotel great the way it deals with unexpected issues. It was disappointing. It is a nice 5 star hotel but it’s not great. It’s the fine details that makes the difference and it was supplied here.

    Reviewed September 27, 2017
    10.0
    Exceptional
    Morten from Denmark
    Group
    Superior Double with Garden View
    Stayed 4 nights in July 2018

    Perfect for a family group vacation”

    This place was everything that we hoped for. Smiling, friendly and professionel staff; nice villas with great view over water ways (river or canoe area); great food in both restaurant and breakfast hall. It is possible to take a shuttle to nearby ancient city of Hoi And or enjoy a free bicycle ride. Drivers are much more patient and tourist friendly compared to the hazards of Hanoi or HCM traffic. I recommend a trip a few km to south where it is possible to enter a light house (101 steps) and enjoy a cool drink at the spot where two ferries transport local people across the river mouth.

    Reviewed August 03, 2018
    9.6
    Exceptional
    Eman from Hong Kong
    Group
    Stayed 1 night in November 2018

    Exceptional”

    prompt reply through emails, very friendly and helpful staffs, different free activities for family members (kayak, swimming pool, bicycles, fishing)

    Reviewed December 04, 2018

    Dear Eman, Thanks a lot for taking your time to leave us this review. We’re grateful to you for recognizing our free activities for family members. We do hope you took home many fond memories not only about our resort, but about Hoi An as a whole. We look forward to welcoming you back again in the future! Wish you all the best! Sincerely, KOI Resort & Spa- Hoi An team

    Responded April 08, 2019
    KOI Resort and Spa Hoi An
    8.4
    Excellent
    Tyler from United States
    Couple
    Superior Double with Garden View
    Stayed 2 nights in September 2018

    Excellent”

    The resort is very nice .The food is very good

    Reviewed September 26, 2018
    8.8
    Excellent
    Vien from Vietnam
    Group
    Superior Double with Garden View
    Stayed 1 night in April 2018

    Good choice for relaxing”

    This is very beautiful resort, beside the river, near the beach, staff is so friendly, breakfast is delicious. But the room and the bed so small, it's uncomfortable when you stay with family ( 2 adults and 2 children).

    Reviewed April 23, 2018
    9.2
    Exceptional
    Benjamin from Canada
    Couple
    Lagoon Bungalow
    Stayed 6 nights in July 2017

    private spa”

    A person who is used to having some personal space and who likes to relax in the room at the end of the day may find the rooms too small. I have travelled a fair bit, and I would say the room we had was the smallest hotel room I have ever stayed in, except in my backpacker days. The quality of the room was great - clean, well laid out, stylish, etc. We just found it tight. We also found the breakfast buffet restaurant could get surprisingly busy and noisy. It seems they allow tour groups to use the restaurant and main pool for a period of time in the morning. We started taking breakfast as late as possible, and that helped a lot. By that time, the restaurant had cleared out and then we could relax and enjoy our morning coffee. For us, everything else was great. We had a really nice time. A highlight was the private spa area at the other end of the complex. There is a pool, cafe and lounging area there, as well as the spa treatment rooms.

    Reviewed April 21, 2018
    10.0
    Exceptional
    Natalie from New Zealand
    Group
    Stayed 7 nights in April 2018

    Exceptional”

    Beautiful accommodation, very clean and great location. They offer a free shuttle into hoi an old town and free bikes for you to exolore the local area. The staff make the accommodation though, they are so friendly helpful and always have a smile on their faces. Thank you for a wonderful stay :)

    Reviewed April 17, 2018
    8.0
    Excellent
    Bryce from Singapore
    Couple
    Superior Double with Garden View
    Stayed 2 nights in March 2018

    Excellent place but staff lacks the heart”

    This place is away from the old town, so the environment is nice and quiet. Pros 1. Massage services at their spa is excellent 2. Good breakfast spread 3. Nice environment with facilities 4. Near to the beach Cons 1. We requested for a room extension on our last day, upon arrival apparently no one was aware and we had to show them the email confirmation. We thought it should have been keyed into the system already. 2. We activated the 'do not disturb' sign on the door, but 2 overly enthusiastic housekeeping staff apparently took it that they had to clean the rooms despite that. 3. Staff at the breakfast place and shuttle bus drivers seem to be inattentive to guests and give off an air of indifference. 4. Booking an appointment for massage at the spa was a challenge, as the counter staff did not understand much English. Overall the facilities and environment is very nice, however, we felt that the staff lacked the proper training. If not for that, this place would be top notch.

    Reviewed March 20, 2018
    10.0
    Exceptional
    Margreta from Australia
    Family with teens
    Villa 3-Bedroom
    Stayed 3 nights in January 2018

    Beautiful resort, excellent customer service and friendly staff.”

    As soon as you arrived you feel special. All the staff at the Koi so friendly. The 3 bedroom villa is situated in a nice setting. We had our breakfast and dinner at the chopsticks restaurant. Great food and reasonable price. We would come back again to stay in this beautiful resort.

    Reviewed February 04, 2018
    9.2
    Exceptional
    Richard from Australia
    Business traveler
    Villa 3-Bedroom
    Stayed 4 nights in December 2017

    Excellent 5 star Resort”

    Excellent quite new resort with various options of accommodation depending on what you are after. two friends and myself were in a 3 bedroom villa with it's own indoor pool, very lovely like our own house, each with separate rooms and bathrooms, open common lounge/kitchenette room & pool room. Staff were all wonderful and the customer service Manager Miss Yummy was an amazing host. Thoroughly enjoyed the time and have no hesitation in recommending it to anyone. Kind regards, Richard

    Reviewed January 11, 2018
    9.2
    Exceptional
    James from Australia
    Family with teens
    Stayed 8 nights in December 2017

    Christmas in Vietnam ”

    Great location, very helpful staff wonderful breakfasts. When we stayed unfortunately it rained a lot, so a games room would have been good. Also perhaps a more frequent shuttle bus service from the hotel to the ancient town. Apart from that I can't fault the Koi Resort, or the friendly staff.

    Reviewed January 02, 2018
    8.0
    Excellent
    ka from Hong Kong
    Couple
    Bungalow with Garden View
    Stayed 4 nights in November 2017

    Nice deal”

    The room is a bit smaller than I expected but it's still very nice. The resort is well managed and the staff is professional. Warning for those who scare of gecko though. Loads of gecko in the resort (for eating bugs and cockroaches).

    Reviewed November 23, 2017
    9.6
    Exceptional
    Elizabeth from Australia
    Couple
    Stayed 2 nights in September 2017

    Absolutely amazing”

    KOI was the best hotel we stayed at during our 3 week vacation in Vietnam/Cambodia. Very friendly and helpful staff. Great facilities and spa. Amazing breakfast. Restaurant was a bit pricey but very easy to catch a shuttle bus to old town for local foods

    Reviewed September 21, 2017
    8.0
    Excellent
    martina from Ireland
    Family with teens
    Lagoon Bungalow
    Stayed 3 nights in August 2017

    Very good”

    Minor issues but fantastic staff, the prices are way too high for food and drink this means people dine elsewhere which leaves the resort lacking atmosphere! Good location outside town but within easy reach of local restaurants and shops

    Reviewed August 08, 2017
    12345
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