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8.8
Excellent
868 reviews
868 reviews
"The hotel is clean, comfortable, luxurious interior, and not noisy."
"Clean, kind staffs, and there is coffee shop in lobby."
"Near amenities, chinatown, kya kya."
"The hotel is situated in a nice, historical looking building."
"Good Size of Room and Big Pool!"
8.0
Excellent
Location rating score
Kokoon Hotel Surabaya
In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Surabaya Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sampoerna Museum. Rated with 3 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.
Certifies impeccable cleanliness, hygiene, and contactless safety practices
Airport transfer
Bicycle rental
Car park
Golf course [on-site]
Shuttle service
Free Wi-Fi in all rooms!
7 travelers have booked today.
Value for money | 9.1 |
Distance to city center | 6 KM |
Location rating | 8.0 |
Nearest airport | Juanda International Airport (SUB) |
Distance to airport | 16.2 km |
What time is check-in and check-out at Kokoon Hotel Surabaya?
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
How do I get to Kokoon Hotel Surabaya?
Kokoon Hotel Surabaya is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 300000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Kokoon Hotel Surabaya also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Kokoon Hotel Surabaya has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Surabaya with private transportation, the hotel can arrange both taxis or car rental.
Is breakfast offered at Kokoon Hotel Surabaya?
Start your mornings right, with the continental and buffet breakfast options offered at Kokoon Hotel Surabaya. There's an additional charge of 85715 IDR for adults and 40000 IDR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.
What are my dining options at Kokoon Hotel Surabaya?
Kokoon Hotel Surabaya features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including international and asian. Dishes are served in a la carte during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.
Can special events be hosted at Kokoon Hotel Surabaya?
Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Kokoon Hotel Surabaya. Small or intimate events like birthday parties, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations, food and beverage and flower petals are available upon request.
Can business events be hosted at Kokoon Hotel Surabaya?
On-site venues and convenient event services make Kokoon Hotel Surabaya an ideal choice for hosting events such as seminars and meetings. The 2 venues can accommodate up to 100 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.
What is the smoking policy at Kokoon Hotel Surabaya?
Kokoon Hotel Surabaya does not permit smoking in any of its rooms, but allows smoking in designated areas.
What is the closest train, metro, or bus station to Kokoon Hotel Surabaya?
Surabaya Kota is the closest train, metro, or bus station, about 310 m away from Kokoon Hotel Surabaya.
What restaurants are nearby Kokoon Hotel Surabaya?
Kokoon Hotel Surabaya is located in Surabaya Center, famous for good restaurants such as Bu Rudy Dharmahusada, Sate Kelopo Ondomohen Bu Asih and Cocari.
What popular shopping places are close to Kokoon Hotel Surabaya?
Kokoon Hotel Surabaya is located in Surabaya Center area which features shopping places such as Tunjungan Plaza, Surabaya Town Square and Grand City Surabaya.
What are popular attractions near Kokoon Hotel Surabaya?
Guests at Kokoon Hotel Surabaya can easily visit Sampoerna Museum, Bungkul Park and Monkasel (Submarine Monument) located in the Surabaya Center area.
10
"The hotel is clean, comfortable, luxurious interior, and not noisy."
Mersia
|
March 13, 2023
9.2
"Clean, kind staffs, and there is coffee shop in lobby."
margaretta
|
March 12, 2023
7.2
"Near amenities, chinatown, kya kya."
Kok
|
December 26, 2022
Kokoon Hotel Surabaya
See the best of Surabaya with a stay at Kokoon Hotel Surabaya, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations.
Kokoon Hotel Surabaya provides the best in services and amenities to help make guests feel comfortable. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi, car hire and shuttle services to help you get to where you want to go in Surabaya.
Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay.
The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides linen service and air conditioning in some rooms for the benefit of guests. Some selected rooms have television and cable TV to keep guests entertained. The hotel also provides guests with a refrigerator, bottled water, a coffee or tea maker, instant coffee and instant tea in some rooms.
Kokoon Hotel Surabaya also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.
Dining and things to do
Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Kokoon Hotel Surabaya is ready to serve your most specific needs. A selection of food types including halal options is available for guests with dietary restrictions. If you're truly selective about eating, you'll be grateful for the in-house BBQ facilities available here.
Kokoon Hotel Surabaya offers wonderful recreational facilities for guests to enjoy. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. Souvenir shopping for yourself or those back home takes no time at all at the shops.
Around the property
There are many attractions to discover within close proximity to Kokoon Hotel Surabaya. Whatever you may be looking to buy on your trip to Surabaya, chances are you'll find it at Tunjungan Plaza located 2.5 km away.
Reasons to stay here
This hotel scores higher than 95% of the city's accommodations on value for money
Past guests rate facilities here higher than 94% of the city's accommodation.
This hotel stands above the rest with a cleanliness score that beats 94% of accommodations in the city.
8.8
Breakfast
17 mentions
Swimming Pool
13 mentions
Housekeeping
12 mentions
Food & Dining
2 mentions
8
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Show reviews that mention
Family holiday with 2 teenage boys”
The family room that we ordered is spacious. There is 1 queen bed and two single beds. We were allowed to have breakfast for 4 which suited for us very well. Food for breakfast is not varied but all very delicious, swimming pool is clean and sufficient for children to have practice. Lots of good local food around the hotel and within walking distance. We enjoyed our stay here and will be back again.
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Great hotel & value of money!”
Hotel located near Old Town area, walking distance to Jalan Gula, Jembatan Merah, and De Javasche Bank. It was very quiet in the night because the stores nearby are all closed and the location is not in the main road. The room was big with a complete amenities and high speed wifi connection. Hotel interior and design is also very attractive, good to take pictures on every corner. Breakfast was also good! but it took time to re-fill the food on the restaurant during breakfast so guests needed to wait. Really good value of money. Definitely will recommed this hotel.
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EXCEPTIONAL for budget price hotel!”
This is my 4th times back here and it's still so SATISFIED! Room is clean, staff are helpful & friendly, breakfast is delicious and price is quite affordable... Definitely will always go back here..
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Dear Mrs Devi, Thank you very much for choosing Kokoon Hotel as your place to stay in Surabaya. And also thank you for your time to write a great review about our hospitality service. We are delightful could provide a great experience for you. Surely will happy to meet you again. Have an excellent day! Warm regards, Kokoon Management
Quiet & nearby Pasar Atoom”
The room is spacious & clean, so quiet in the night and the bed is so comfortable (best sleep experience), location near Pasar Atoom
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Sparkly Clean and Quality Hotel”
We stayed at this hotel for quite some time and we didn't regret a penny. Every aspects was clean. Staffs were very friendly. Breakfast was decent. I highly recommend this hotel to anyone looking to stay comfortably in Surabaya without breaking your saving account. For the management please keep on maintaining the cleanliness standard.
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BALIK KAMPUNG TRIP”
As we headed back for ‘balik kampung’ trip. we decided to stay at the hotel just to relax for 7 nights. we got out in the morning and went back to the hotel at night. we are very pleased with the room, housekeeping & facilities. for transport & food is very easy to order via grab apps. only at night its quiet & daytime very busy with truck & car as it is close to shops / companies. with very reasonable room rates, we will definitely visit again in the future. Tq.
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Hi Seripah, Thank you very much for choosing Kokoon Hotel as your place to stay in Surabaya. And also thank you for your time to write a great review about our hospitality service. We are delightful could provide a great experience for you. Surely will happy to meet you again. Have a great day! regads, Kokoon Hotel Management
Great Place to stay in Surabaya !”
Great service with a great price! Definetely will come back again and again.
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good hotel ”
the hotel is so clean and swimming pool is so nice. bathroom and all room corner are clean. the breakfast is nice. but the location near it is quite creepy at night
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Lovely vintage clean hotel”
No complain, clean room and satisfied bathroom, so vintage, have pool, fast wifi, best hotel i ever stay, not too expensive,love the kind lady on front office,
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Very comfortable bed! ”
Stayed for a night in the second floor. Very comfortable bed and pillow, clean room, but minus lights in the room I stayed. Please upgrade ;)
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The best”
Hotel ternyaman bagi kami sekeluarga. Bangunan prancis
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Artsy Hotel”
Has an unique style .... love it!!!
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goood place ”
i love their swimming pool
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Overall good”
Nyaman, bersih, staff ramah 👍
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Exceptional”
The room was clean and spacious. Highly recommended if you travelling with family.
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Good & Aesthetic”
Really love the architecture
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Love It”
Really love the environment.
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Love It”
Really love the environment.
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Clean hotel near Pasar Atom”
They have a vintage decoration, and it is nice. Room is clean, and bed is comfy. Bathroom a bit small but it is enough. Aircon work well in surabaya's hot climate. And they have swimming pool to refresh yourself. Location near Pasar Atom and Surabaya Kota Train Station. But the neighborhood not a nice one. You need to walk about 300m to find a minimarket. Buffet breakfast with local menu, but they also serve bread and waffle
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Exceptional”
Absolutely lovely. Beautiful restaurant. Everything was great from the clean room, to the great service and the wonderful breakfast
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