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Swimming pool, Koulen Hotel in Siem Reap
Luxury Suite - Guestroom, Koulen Hotel in Siem Reap
Swimming pool, Koulen Hotel in Siem Reap
Lobby, Koulen Hotel in Siem Reap
Swimming pool, Koulen Hotel in Siem Reap
Swimming pool, Koulen Hotel in Siem Reap
a man is playing a video game in a living room, Koulen Hotel in Siem Reap

Removed from saved list

9.2

Exceptional

691 reviews

691 reviews

Housekeeping31
Breakfast16
Swimming Pool9
See map
See map

9.4

Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
Parking
FREE
Walkable places
The Heritage Walk

110 m

Angkor Shopping Center

160 m

Lucky Mall

160 m

Old French Quarter

160 m

Luky Mall

170 m

Popular landmarks
Angkor National Museum

640 m

ANM Khmer Market

860 m

Pub Street

900 m

War Museum Cambodia

4.1 km

Angkor Wat

5.8 km

Closest landmarks
Apsor Dental Clinic

100 m

Tourism Information

150 m

Cambodia Asia Bank

160 m

Tourist Information Office

170 m

Royal Residence

200 m

2022

Koulen Hotel

Oknha Oum Chhay Street, Siem Reap Central Area, Siem Reap, Cambodia, 17252 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Siem Reap Central Area, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Angkor Wat. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Sparkling clean

Inside city center

Top Value

Check-in [24-hour]

Excellent room comfort & quality

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Swimming pool [indoor]

Hot tub

Shuttle service

Free Wi-Fi in all rooms!

This property is in high demand!

4 travelers have booked today.

Value for money9.2
Distance to city center0.5 Km
Location rating9.4
Nearest airportSiem Reap International Airport (REP)
Distance to airport6.9 km

Rooms available at Koulen Hotel

Four-Bedroom Family Suite - Free Pickup
...
  • Room size: 260 m²/2799 ft²
  • Garden view
  • 1 king bed & 1 king bed & 1...
Enter dates to see prices
Family Suite 4 Bedded Room
...
  • Room size: 260 m²/2799 ft²
  • Pool view
  • 4 double beds
Enter dates to see prices
Two-Bedroom Suite - Free Pickup
...
  • Room size: 120 m²/1292 ft²
  • Garden view
  • 1 king bed & 1 king bed
Enter dates to see prices
Three-Bedroom Family Suite - Free Pickup
...
  • Room size: 190 m²/2045 ft²
  • Garden view
  • 1 king bed & 1 king bed & 1...
Enter dates to see prices
Three-Bedroom Suite
...
  • Room size: 190 m²/2045 ft²
  • Balcony/terrace
  • 3 double beds
Enter dates to see prices
Two Bedroom Suite
...
  • Room size: 120 m²/1292 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Luxury Suite
...
  • Room size: 80 m²/861 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Two Bedroom Suite
...
  • Room size: 120 m²/1292 ft²
  • Balcony/terrace
  • 2 king beds
Enter dates to see prices
Luxury Twin Room
...
  • Room size: 79 m²/850 ft²
  • Balcony/terrace
  • 2 single beds
Enter dates to see prices
Other
...
  • Room size: 260 m²/2799 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Koulen Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Koulen Hotel?

Koulen Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 15 USD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Koulen Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Koulen Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Siem Reap with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Koulen Hotel?

Start your mornings right, with the à la carte, continental and buffet breakfast options offered at Koulen Hotel. A selection of food types including western, full american and asian breakfast options is available for guests. There's an additional charge of 15 USD for adults and 7.5 USD for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Koulen Hotel?

Koulen Hotel features 2 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. Dishes are served in a la carte and buffet during opening hours. Light meal like soup and desserts are served using only quality ingredients.

Can special events be hosted at Koulen Hotel?

Small or intimate events like honeymoons can also be accomodated.

Can business events be hosted at Koulen Hotel?

On-site venues and convenient event services make Koulen Hotel an ideal choice for hosting meetings. An extensive range of facilities and services including projector or LED display and free Wi-Fi is available to help your business meeting or event a successful one.

What is the smoking policy at Koulen Hotel?

Koulen Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Koulen Hotel?

Koulen Hotel’s neighborhood is Siem Reap Central Area which includes popular restaurants such as Khmer Kitchen Restaurant, Sister Srey Cafe and Malis Restaurant.

What popular shopping places are close to Koulen Hotel?

Located in the Siem Reap Central Area area, Koulen Hotel is close to great shopping choices like ANM Khmer Market, Psar Chaa - Old Market and Made in Cambodia Market.

What are popular attractions near Koulen Hotel?

Koulen Hotel is located in Siem Reap Central Area area, which is famous for attractions such as Pub Street, Angkor National Museum and Seng English Speaking Tuk Tuk & Car Driver.

What popular natural sightseeing spots are close to Koulen Hotel?

Koulen Hotel is located within Siem Reap Central Area, which makes it conveniently close to natural sights including Sam Veasna Center for Wildlife Conservation and Jhony Siem Reap Tuk Tuk.

See map

Explore the neighborhood

What people love about Koulen Hotel

  • 9.6

    Exceptional
    Cleanliness

    "The rooms are big, neat and clean."

    Prabhakar

    |

    February 24, 2023

  • 10

    Exceptional
    Cleanliness

    "Our rooms are huge and clean."

    Lucy

    |

    December 30, 2022

  • 10

    Exceptional
    Location

    "The Koulen hôtel is very well located in Siem Reap."

    Philippe

    |

    February 14, 2023

Property ranking|Compared to 1,063 Siem Reap properties
See all rankings
Room size
163 sqm.
Location score
9.3/10
Couples review score
9.3/10
Service score
9.5/10
Bigger than
98
%
of Siem Reap properties
Better than
96
%
of Siem Reap properties
Better than
94
%
of Siem Reap properties
Better than
93
%
of Siem Reap properties
Overall rating:

9.2

Exceptional
691 reviews
Cleanliness
9.3
Facilities
9.1
Location
9.4
Read all reviews >
What travelers say they love:
Excellent location in a quiet street in the pretty old town ...
Jeremy from Cambodia
Business traveler
More about Koulen Hotel

More about Koulen Hotel

Koulen Hotel

Koulen Hotel is the perfect choice for travelers who want to take in the sights and sounds of Siem Reap. Experience an urban escape in Siem Reap with a stay at Koulen Hotel, with its exceptional location right in the city center.
Koulen Hotel offers numerous on-site facilities to satisfy even the most discerning guest. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi, car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Siem Reap.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? laundromat, dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room. Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Equipped with handy amenities, guestrooms at Koulen Hotel guarantee a comfortable stay for all travelers. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. Some rooms at Koulen Hotel include separate living room and balcony or terrace as part of their design layout. In-room entertainment such as daily newspaper, television and cable TV is provided for guests in some selected rooms.
The hotel also offers a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms. For sophisticated relaxation, be sure to visit the executive lounge.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Koulen Hotel. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
Koulen Hotel has vending machines that provide round-the-clock refreshment, at low cost. Guests who prefer to make their own meals will love the in-house BBQ facilities and shared kitchen available here.
Recreational facilities at Koulen Hotel are designed for escape and relaxation. Finish your vacation days right by dropping in at the massage, hot tub, salon and spa. Start your vacation off right with a dip in the pool. Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar.
Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Have some easy fun without traveling far, while playing hiking trails at Koulen Hotel. Have fun with your friends or family, or even meet new people at the library. Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.


Around the property

Take some time to explore Siem Reap during your stay at the hotel. An afternoon of browsing the works at Angkor National Museum located 630 m away can familiarize you with the local art scene.


Reasons to stay here

Guests who stayed here rated the facilities above 93% of other accommodations in the city.
This accommodation is highly recommended for its location, scoring higher than 96% of other options in the city.
This accommodation is highly rated for its staff and service, beating 93% of competition within the city.

Show less

Amenities and facilities

Exceptional
Facilities

9.1

Most talked about facilities

Breakfast

12 mentions

Swimming Pool

11 mentions

Housekeeping

10 mentions

Food & Dining

4 mentions

Languages spoken
  • English
  • Chinese [Mandarin]
  • French
  • Khmer
  • Thai
Outdoor
  • Bicycles
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Fitness center
  • Foot bath
  • Garden
  • Hiking
  • Horseback riding
  • Hot tub
  • Massage
  • On-site entertainment
  • Outdoor recreational features
  • Pool facilities
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Happy hour
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service
  • Shared kitchen
  • Snack bar
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Chapel
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundromat
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Shrine
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids meal
  • Kids safety features
  • Playground
  • Swimming pool [kids]
Access
  • Buzzer/wireless intercom
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Additional toilet
  • Balcony/terrace
  • Bathrobes
  • Cleaning products
  • Closet
  • Clothes dryer
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Desk
  • Free bottled water
  • Free welcome drink
  • Full kitchen
  • Hair dryer
  • Heating
  • High floor
  • In-room safe box
  • In-room tablet
  • Internet access – wireless
  • Ironing facilities
  • Kitchenette
  • Linens
  • Mini bar
  • Mirror
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Scale
  • Seating area
  • Separate dining area
  • Shower
  • Slippers
  • Smoke detector
  • Sofa
  • Telephone
  • Toiletries
  • Towels
  • Umbrella
  • Wake-up service
  • Wooden/parqueted flooring

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Vegetarian
Restaurants on site
Sala Dining
  • Cuisine: American, Asian, European
  • Menu: Buffet, A-la-carte
Sala Café
  • Cuisine: Asian, French, German
  • Menu: Buffet
Sala Pool
  • Cuisine: American, Asian, Chinese
  • Menu: Buffet, A-la-carte
Saikou Restaurant ( Japanese Restaurant )
  • Cuisine: Japanese
  • Menu: Buffet
Koulen Restaurant & Live Performance
  • Menu: A-la-carte

Location

Oknha Oum Chhay Street, Siem Reap Central Area, Siem Reap, Cambodia, 17252
Exceptional
Location

9.4

Airports
  • Siem Reap International Airport (REP)
    6.9 km 24 min drive
  • Battambang Airport (BBM)
    74.9 km
Public transportation
  • Chong Kov Sou​​ Bus Station
    3.3 km
Hospital or clinic
  • Apsor Dental Clinic
    100 m
Shopping
  • ANM Khmer Market
    860 m
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Angkor National Museum
    640 m
  • ANM Khmer Market
    860 m
  • Pub Street
    900 m
  • War Museum Cambodia
    4.1 km
  • Angkor Wat
    5.8 km
  • Angkor Thom
    8.7 km
  • Bayon Temple
    8.7 km
  • Ta Prohm
    8.9 km
  • Preah Khan
    11.3 km
  • Cambodia Landmine Museum
    22.0 km
Nearby landmarks
  • Apsor Dental Clinic
    100 m
  • The Heritage Walk
    110 m
  • Tourism Information
    150 m
  • Angkor Shopping Center
    160 m
  • Lucky Mall
    160 m
  • Cambodia Asia Bank
    160 m
  • Old French Quarter
    160 m
  • Tourist Information Office
    170 m
  • Luky Mall
    170 m
  • Angkor Shopping Centre
    180 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-4 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 5-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Airport transfer fee15 USD
  • Distance from city center0.5 Km
  • Travel time to airport (minutes)20
Extras
  • Breakfast charge (unless included in room price)15 USD
The property
  • Number of bars/lounges1
  • Number of floors3
  • Number of restaurants2
  • Number of rooms 66
  • Room voltage220
  • Year property opened2018

Reviews of Koulen Hotel from real guests

Provided by verified guests of Agoda
9.2
/
10
Exceptional
Cleanliness9.3
Facilities9.1
Location9.4
Service9.5
Value for money9.2
High score for Siem Reap
Rating
9+ Exceptional (162)
8-9 Excellent (17)
7-8 Very Good (11)
6-7 Good (2)
<6 Below Expectation (4)
Time of the year
Mar - May (28)
Jun - Aug (62)
Sep - Nov (56)
Dec - Feb (50)

Show reviews that mention 

Showing 196 verified guest comments
12345
10.0
Exceptional
Chad from United States
Family with young children
Two Bedroom Suite
Stayed 3 nights in July 2019

Great experience ”

The hotel is amazing. My family and I had a great time during our stay. The staff were very accommodating and helpful. They made sure our stay was as comfortable as possible. The breakfast was delicious and had a lot to offer. The hotel is close to shopping and restaurants. It’s only a 5 minute Tuk-Tuk ride to the old markets and pub street. We are already looking at coming back again.

Reviewed July 18, 2019

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Dear Value Customer, Thank you for sharing your feedback regarding your stay! We are glad that you are enjoying our hotel. Thank you for your kind words. We are continually trying to improve the variety and quality of service that we offer. Thank you for staying at the Koulen Hotel and we hope that you will consider staying with us again near future. Best Regards, Koulen Hotel Team

Responded July 19, 2019
Koulen Hotel
10.0
Exceptional
Ralph from United States
Business traveler
Luxury Suite
Stayed 4 nights in May 2019

Kind & Attentive Staffs! Great Property!”

I was greeted by Tan, the front office staff, and a driver at Siem Reap International airport with great smiles and attentive care. The entire stay at Koulen Hotel is at its BEST - all staff members are kind and caring. It makes you feel like you are in your 2nd or 3rd home (if you have more than 2 homes) when you are away from your first home. Love it and Koulen is located in the heart of Siem Reap as well. This is definitely a place for you to stay when you are in Siem Reap! Thank you all of you at Koulen Hotel. See you again! Sincerely -- Ralph Dao

Reviewed May 11, 2019

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Dear Value Customer, Thanks for leaving us such a wonderful review. We are glad that you loved our location and staff, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Next time you or your friends want to visit us, please send us an email in advance and we will provide you with the best possible deals and options that you will not find online. Thank you, once again, We are looking forward to welcoming you to our hotel near future. Best Regards, Koulen Hotel Team

Responded May 14, 2019
Koulen Hotel
10.0
Exceptional
Zeng from China
Family with young children
Luxury Suite
Stayed 7 nights in July 2019

great hotel”

This is the first time we check-in an independent brand hotel and enjoys an over-5-star service! It's a very pleasing memory! My daughter was sick and turned our last 2 days into a medical touring =3=, hotel's staff also gave us a great choice on picking hospital. One tiny improvement that I think Koulen could do is invested a water clean equipment to improve water condition in swim pool. That will be a very wise investment indeed!

Reviewed August 04, 2019

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Dear Zeng, Warmest greetings from Koulen Hotel, Siem Reap, Cambodia. Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff is trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We are looking forward to welcoming you again near future. Best Regards, Koulen Hotel Team

Responded August 05, 2019
Koulen Hotel
10.0
Exceptional
Tim from Netherlands
Family with young children
Luxury Suite
Stayed 4 nights in November 2018

Stunning hotel in Siem Reap”

Wow, what a fantastic luxury hotel. This is not the type of place we normally stay in. We are backpackers with a baby girl. The room was mega large and comfortable. The pool was stunning and clean. The location is close to the Angkor complex, just 10-15 minutes by scooter. This was definitely a great place to end our trip through Laos, Vietnam and Cambodia.

Reviewed May 22, 2019

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Dear Value Customer, Warmest greetings from Koulen Hotel, Siem Reap, Cambodia. Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff is trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We are looking forward to welcoming you again near future. Best Regards, Koulen Hotel Team

Responded May 22, 2019
Koulen Hotel
9.6
Exceptional
Emly from Cambodia
Family with young children
Three-Bedroom Suite
Stayed 3 nights in July 2020

Stays during Covid19 ”

It's a 3 night stay exclusive of breakfast. However we only got to know it wasn't a buffet breakfast because of Covid19. Thus , hotel served only an a la carte style. Hotel is presently opened for a month I think. They closed it during the rise on Covid19 in Cambodia. Less number of guests staying during our stays. And most were locals who stays for weekend only. Our 3 bedrooms aparthotel were spacious and cleaned. Had to ask for bowls n plates as there were none. The kicthen is completed with a fridge, microwave, toaster, 1 pot to perfect to cook instant noodle, 1 small.non stick pan enough to fry an egg, eating utensils, chopping board, a knife , a laddle . Each bedroom comes with its own minibar ( empty) and complete set to make your coffee and tea . Location is strategic as it is near to halal food restaurants, Heritage Mall and Lucky Mall . The swimming pool were clean. Hotel reception staffs and Sala Cafe staffs were warm n friendly to served you

Reviewed July 09, 2020

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Dear Emly, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and hotel amenities. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We are looking forward to welcoming you to our hotel again in a future. Best Regards, Koulen Hotel Team

Responded January 25, 2023
Koulen Hotel
10.0
Exceptional
Simon
Family with young children
Two-Bedroom Suite - Free Pickup
Stayed 4 nights in March 2019

Great hotel, even better staff. ”

Good location - within walking distance of Pub Street etc (or a $2 tuk tuk). Living room in our 3bdr was huge but a little sparse. Nice to have a kitchen available. Beds were comfy but the only odd thing was how hard the pillows were (I know, unmanly to even mention it but it's true). However, none of this really mattered as the friendliness of the staff made up for these little things 10x over. The front desk staff was very helpful booking tours, restaurant reservations and transport. Would definitely return.

Reviewed March 29, 2019

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Dear Value Customer, Thank you for your stay with us and for sharing your experience with other travelers. We are glad that you loved the location and living room, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Next time you or your friends want to visit us, please give us an email in advance and we will provide you with the best possible deals and options that you will not find online. Thank you, once again, for your kind words. Best Regards, Koulen Hotel Team

Responded March 30, 2019
Koulen Hotel
10.0
Exceptional
Cheng-Chien from Taiwan
Couple
Luxury Suite
Stayed 2 nights in December 2019

Perfect!!!”

The staff is super nice, helpful & friendly! The double room we booked is inside a HUGE private apartment with our own living room, dining room, kitchen and balcony! What an unforgetable experience!! The pool is beautiful and elegant. The breakfast has a wide selection of delicious and fresh food. The hotel is right behind the Heritage Walk mall, which provides a modern atmosphere around. I really wish to come back to enjoy staying here for more days!!!

Reviewed December 25, 2019

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Dear Cheng-Chien, Warmest greetings from Koulen Hotel, Siem Reap, Cambodia. Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff is trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We are looking forward to welcoming you again near future. Best Regards, Koulen Hotel Team

Responded December 26, 2019
Koulen Hotel
10.0
Exceptional
Gerald from Canada
Couple
Luxury Suite
Stayed 15 nights in February 2022

Wonderful Experience!”

While we have made over a dozen trips to Siem Reap, this was our first stay at the Koulen Hotel. A wonderful experience — staff, room (suite with pool view balcony), swimming pool, location — all were excellent. Breakfast was very limited, but fresh — still few people around due to Covid, so I can understand not putting on a huge buffet breakfast. All in all, very nice — would recommend. GRG

Reviewed March 07, 2022

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Dear Gerald, Thank you for your stay with us and for sharing your experience with other travelers. We are glad that you enjoy our hotel and our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Next time you or your friends want to visit us, please send us an email in advance and we will provide you with the best possible deals and options that you will not find online. Thank you, once again, for your kind words. Best Regards, Koulen Hotel Team

Responded January 24, 2023
Koulen Hotel
10.0
Exceptional
mei from Indonesia
Group
Stayed 4 nights in April 2019

high recommend ”

All staff so friendly and helpful ,the room is so clean and new , the location was good . What you see at website is exactly what you get . Easy to check in and out. Thanks to all staff for help us to make our tour easy ...

Reviewed April 24, 2019

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Dear Value Customer, Thank you for your stay with us and for sharing your experience with other travelers. We are glad that you loved our room and location, cocktails and swimming pool, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Next time you or your friends want to visit us, please send us an email in advance and we will provide you with the best possible deals and options that you will not find online. Thank you, once again, for your kind words. Best Regards, Koulen Hotel Team

Responded May 01, 2019
Koulen Hotel
10.0
Exceptional
David from South Korea
Couple
Luxury Suite
Stayed 2 nights in January 2020

Book this hotel!”

-Staffs were unbelievably kind and attentive (shout out to Sai who was very helpful in giving information about the tourist attractions nearby) -The hotel rooms are actually BETTER than the pictures, in terms of cleanliness and its huge size -The bedroom feels extra cozy

Reviewed January 27, 2020

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Dear David, Warmest greetings from Koulen Hotel, Siem Reap, Cambodia. Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff is trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We are looking forward to welcoming you again near future. Best Regards, Koulen Hotel Team

Responded January 28, 2020
Koulen Hotel
10.0
Exceptional
Julia from United States
Couple
Stayed 7 nights in April 2022

Great hotel - amazing location!”

This is a great hotel that is in walking distance to so much! Walk down the river, Old Market, Wat Bo and only a short ride to Angkor Wat. The breakfast is fresh daily, omelettes to order and the mango is the best we have had in our two months in Asia so far. Rooms are huge and full kitchen is an added bonus. Definitely recommend staying here!

Reviewed April 26, 2022

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Dear Julia, Thank you for your stay with us and for sharing your experience with other travelers. We are glad that you enjoy our location, breakfast and room. Next time you or your friends want to visit us, please send us an email in advance and we will provide you with the best possible deals and options that you will not find online. Thank you, once again, for your kind words. Best Regards, Koulen Hotel Team

Responded January 24, 2023
Koulen Hotel
10.0
Exceptional
RACHEL from Australia
Family with teens
Two Bedroom Suite
Stayed 6 nights in June 2019

Great hotel in great location close to everything!”

We stayed here for 6 nights and had a huge 2 bedroom suite that was lovely! Staff were amazing and hotel was walking distance to everything! We had a great time and would come back again!!! Arkoun!!

Reviewed June 30, 2019

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Dear Rachel, Warmest greetings from Koulen Hotel, Siem Reap, Cambodia. Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff is trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We are looking forward to welcoming you again near future. Best Regards, Koulen Hotel Team

Responded July 01, 2019
Koulen Hotel
10.0
Exceptional
Jesse from United States
Family with young children
Two Bedroom Suite
Stayed 1 night in December 2018

Amazing Hotel with Beautiful rooms”

Wonderful hotel in a great location. We had the suite and it was massive...well kept and in good condition. Lots of space and facilities.

Reviewed August 21, 2019

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Dear Jesse, Warmest greetings from Koulen Hotel, Siem Reap, Cambodia. Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff is trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We are looking forward to welcoming you again near future. Best Regards, Koulen Hotel Team

Responded August 22, 2019
Koulen Hotel
10.0
Exceptional
Mark from United States
Solo traveler
Luxury Suite
Stayed 2 nights in February 2019

Exceptional”

Attentive staff; clean and well appointed rooms. Breakfast was good. Very nice pool area. Walking distance to city center.

Reviewed March 04, 2019

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Dear Value Customer, Thank you for sharing your feedback regarding your stay. Thank you for the kind words regarding the good breakfast and nice pool. We are continually trying to improve the variety and quality of food items that we offer. Thank you for staying at the Koulen Hotel, Siem Reap, Cambodia. and We look forward to welcoming you to our hotel near future. Best Regards, Koulen Hotel Team

Responded March 05, 2019
Koulen Hotel
10.0
Exceptional
Adriano from Canada
Family with young children
Two-Bedroom Suite - Free Pickup
Stayed 3 nights in July 2022

Great hotel”

Friendly staff that assists with anything needed, whether inside the hotel or within the city. Clean, modern rooms with lots of space. The pool is fantastic with a great pool bar.

Reviewed July 12, 2022

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Dear Adriano, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and hotel facilities. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We are looking forward to welcoming you to our hotel again in a future. Best Regards, Koulen Hotel Team

Responded January 22, 2023
Koulen Hotel
10.0
Exceptional
Chien from Taiwan
Couple
Luxury Suite
Stayed 3 nights in December 2019

Nice hotel”

The room was huge and the staffs were very helpful. We went there for the Half marathon, the staffs helped arrange pick up, packed breakfast and etc... It was overall a nice hotel.

Reviewed December 09, 2019

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Dear Chien, Warmest greetings from Koulen Hotel, Siem Reap, Cambodia. Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff is trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We are looking forward to welcoming you again near future. Best Regards, Koulen Hotel Team

Responded December 10, 2019
Koulen Hotel
10.0
Exceptional
Angel from United States
Family with young children
Two-Bedroom Suite - Free Pickup
Stayed 4 nights in June 2022

Amazing for families!”

Living room with kitchen and separate bedrooms. Pool was incredible. Happy hour was also a highlight. We highly recommend Koulen to all our friends.

Reviewed June 20, 2022

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Dear Angel, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our Living room and swimming pool. We are looking forward to welcoming you to our hotel again in a future. Best Regards, Koulen Hotel Team

Responded January 24, 2023
Koulen Hotel
10.0
Exceptional
Kim from Malaysia
Family with young children
Stayed 4 nights in June 2019

Excellent hotel ”

A perfect hotel for a family with young children. Huge room with nice swimming pool. Good location with a shopping mall just across the hotel.

Reviewed November 11, 2019

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Dear Kim, Thank you for sharing your feedback regarding your stay! We are glad that you are enjoying our hotel. Thank you for your kind words. We are continually trying to improve the variety and quality of service that we offer. Thank you for staying at the Koulen Hotel and we hope that you will consider staying with us again near future. Best Regards, Koulen Hotel Team

Responded November 14, 2019
Koulen Hotel
10.0
Exceptional
Alan from United Kingdom
Couple
Luxury Suite
Stayed 15 nights in February 2020

Love it at the Koulen ”

Amazing hotel, amazing staff, very handy for bars and restaurants, Breakfast is stunning. Would give this hotel 10/10 and will definitely return.

Reviewed March 02, 2020

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Dear Alan, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We are looking forward to welcoming you to our hotel again in a future. Best Regards, Koulen Hotel Team

Responded January 25, 2023
Koulen Hotel
10.0
Exceptional
Jo from South Korea
Group
Two Bedroom Suite
Stayed 3 nights in February 2019

Great Experience in Cambodia”

Great staff, great location, great facility, great food! I and my family had great time there:) Thank you~

Reviewed February 13, 2019

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Dear Value Customer, Thanks for taking the time to share your prestige opinion on Koulen Hotel. We take pride in giving outstanding service every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have. Best Regards, Koulen Hotel Team

Responded February 14, 2019
Koulen Hotel
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