Kowloon Shangri-la Hotel
Kowloon Shangri-la Hotel
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Bed Kowloon Shangri-la Hotel
Bed
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Lobby Kowloon Shangri-la Hotel
Lobby
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Lobby Kowloon Shangri-la Hotel
Lobby
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Swimming pool Kowloon Shangri-la Hotel
Swimming pool
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Exceptional
Location
9.0
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Kowloon Shangri-la Hotel

Exceptional location
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Excellent
From 1592 reviewsSee what guests said
8.8
Recommended by 92% of guests
Value for money8.3
Distance to city center0.1 Km
Location rating9.0
Nearest airportHong Kong International Airport (HKG) - Hong Kong
Distance to airport25.6 km
Has restaurantYes
  • 320 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms

Room choices
9.1
Exceptional
Room comfort & quality
Don't miss out!12 travelers are looking at this property right now | 4 travelers have booked today.
Deluxe Room
Deluxe Room
...
  • City view
  • 42 m²/452 ft²
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Deluxe Harbour View room
Deluxe Harbour View room
...
  • Harbor view
  • 45 m²/484 ft²
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Executive Suite
Executive Suite
...
  • City view
  • 82 m²/883 ft²
  • 1 super king bed
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Horizon Deluxe Room
Horizon Deluxe Room
...
  • City view
  • 42 m²/452 ft²
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Deluxe Side Harbor View
Deluxe Side Harbor View
...
  • Partial ocean view
  • 42 m²/452 ft²
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Premier Suite
Premier Suite
...
  • Harbor view
  • 90 m²/969 ft²
  • 1 super king bed
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Horizon Side Harbour View Room
Horizon Side Harbour View Room
...
  • Partial ocean view
  • 42 m²/452 ft²
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Horizon Harbour View Room
Horizon Harbour View Room
...
  • Harbor view
  • 45 m²/484 ft²
Enter dates to see prices
Harbour View Suite
Harbour View Suite
...
  • Harbor view
  • 88 m²/947 ft²
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Guestroom
Guestroom
...
  • 42 m²/452 ft²
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More about Kowloon Shangri-la Hotel

More about Kowloon Shangri-la Hotel

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Chinese cuisine
Chinese cuisine
The Lobby Lounge (Shangri-La Hong Kong)
40 mChinese, International
Cloudland Chinese Cuisine
200 mChinese
Wing Wah
210 mChinese
Asian cuisine
Asian cuisine
Shang Palace
10 mAsian, Chinese
Nadaman, Kowloon Shangri-la Hong Kong
50 mAsian, Japanese, Sushi
Cafe Kool
60 mAsian, Cafe, Chinese
Japanese cuisine
Japanese cuisine
Chuan Shao
180 mJapanese
Road
210 mJapanese
Isaribi Japanese Restaurant
260 mJapanese

What they offer

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (1592)Booking.com Reviews (2378)
8.8
Excellent
Read reviews from:
Cleanliness9.2
Facilities8.8
Location9.0
Room comfort and quality9.1
Service9.0
Value for money8.3
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9.6
Exceptional
dasarom from South Korea
Solo traveler
Stayed 2 nights in June 2018
Traditional, good location, perfect service”
Not a modern hotel but still satisfying. The buidling itself is old but all staffs were really kind and location was good. Room rate is reasonable ad well.
Reviewed July 17, 2018
9.2
Exceptional
Nattawat from Thailand
Family with young children
Stayed 1 night in July 2018
The hotel room is spacious and clean. The location is convenient. The staff is helpful.”
The hotel may have helper at the elevator. The elevator door is sometimes closed very quickly. It once almost took my boy’s hand, and it did appear that the door has auto sensory system.
Reviewed July 13, 2018
8.4
Excellent
BRS from India
Couple
Stayed 2 nights in June 2018
BOOKING CANCELLED WITHOUT PRIOR INTIMATION”
WHEN WE REACHED THE HOTEL ON 25TH EVENING AS PER CONFIRMED RESERVATION WE WERE TOLD THAT WE CANNOT BE GIVEN THE ACCOMODATION AS THE HOTEL HAD SOME AIRCONDITIONING PROBLEMS SINCE FIVE DAYS. WE WERE TAKEN ABACK. WHAT IS SURPRISING IS WHY THE HOTEL DID NOT INFORM US IN ADVANCE AS THEY KNEW THE PROBLEM THAT AROSE FIVE DAYS AGO. IT WAS ABSOLUTE IRRESPONSIBILITY AND LACK OF SENSITIVITY ON THE PART OF HOTEL MANAGEMENT TO PUT US IN GREAT TROUBLE BY CANCELLING THE CONFIRMED ACCOMODATION AND LEAVING US WHEN WE ARRIVED AT THE HOTEL AT LURCH. WE SUFFERED TILL MIDNIGHT AS THERE WERE NO ROOMS AVAILALBE IN ANY OTHER NEAARBY 5 STAR HOTEL AND HAD TO COMPROMISE WITH A LESSER CLASS OF HOTEL FOR THE STAY. BUT THE COURTESY AND UNDERSTANDING OF THE STAFF WAS EXCELLENT.
Reviewed July 02, 2018
9.2
Exceptional
Evelyn from Singapore
Family with young children
Stayed 3 nights in June 2018
Great rooms. Gave us a connecting room as requested . Friendly staff , great conceive service . ”
Chambermaid services were great. Requested for additional bed and it came when we enter the room . Brought in extra toothbrush, slippers and towels without requesting . Porter services were 1st class! We took the airport express bus and porter went all the way out to halt the bus to wait for us to board. Checked in 16 Jun - room 948,949 and 942 Wonderful experience !
Reviewed June 20, 2018
Dear Evelyn, we are thrilled to receive such nice compliments from you! It is indeed motivating to hear that we were able to meet your expectations during your stay with us. Looking forward to welcoming you again very soon. Yours, Philip Dewar, General Manager
Responded June 25, 2018
Kowloon Shangri-la Hotel
10.0
Exceptional
Shajitha from Singapore
Family with young children
Stayed 2 nights in June 2018
Fantastic stay”
Room, staff and location was really good. Excellent service as staff were all so friendly and helpful. We will surely come again, thank you Shangri-La for remembering my sons birthday. It really made him feel so special.
Reviewed June 16, 2018
Dear Shajitha, thank you very much for your review and we are glad to know that you had a most enjoyable stay with us and for the time taken to share your feedback. We all look forward to welcoming you back in the time to come. Once again, Happy Birthday to your son! Best regards, Philip Dewar, General Manager
Responded June 18, 2018
Kowloon Shangri-la Hotel
10.0
Exceptional
Wee from Singapore
Business traveler
Stayed 2 nights in May 2018
Good Location ”
Good location, near to my destination
Reviewed June 04, 2018
Dear Wee, thank you so much for staying with us and sharing your positive review. We are already counting down to your next happy return visit. Yours, Philip Dewar, General Manager
Responded June 10, 2018
Kowloon Shangri-la Hotel
8.0
Excellent
Peck from Singapore
Couple
Stayed 4 nights in May 2018
Luxury Value For Money”
The worst is paying not-so-little $ for bad hotel or bad food. Mercifully Shangri-la Kowloon is “paying good money for excellent property” (especially since in HK there’s much to do somtime spent in hotel is marginal). MTR is steps aways and the room was spacious by HK standards. The hotel also prepared a lovely surprise for our impending wedding anniversary. Housekeeping and front reception as well as gym staff were all friendly and eager to please. Would not hesitate to highly recommend to any tourist for a future stay.
Reviewed June 02, 2018
Dear Peck, thank you for sharing your staying experience with us. It is motivating to know how our genuine services and heart-warming hospitality have left such a great impression on you. We all cannot wait to welcome you back to your now home away from home next time you are in town. Best regards, Philip Dewar, General Manager
Responded June 02, 2018
Kowloon Shangri-la Hotel
8.8
Excellent
Naimee from Malaysia
Family with young children
Stayed 3 nights in May 2018
It was good place with excellent service”
Everything met expectation! However, the room has musty smell.
Reviewed May 29, 2018
Dear Naimee, thank you for sharing such a wonderful staying experience and comments. We all look forward to delighting you again next time you are in town. Yours, Philip Dewar, General Manager
Responded June 02, 2018
Kowloon Shangri-la Hotel
9.6
Exceptional
Sahel from Australia
Solo traveler
Stayed 5 nights in May 2018
Excellent ”
Well done to the staff!
Reviewed May 24, 2018
Dear Sahel, thank you for sharing such a wonderful staying experience. We all look forward to delighting you again next time you are in town. Yours, Philip Dewar, General Manager
Responded June 02, 2018
Kowloon Shangri-la Hotel
9.6
Exceptional
Tanavarut from Thailand
Family with young children
Stayed 2 nights in May 2018
Happy stay”
Spacious room. Good view (harbour view room). Good service. Our requests i.e high-floor, adjoining rooms were accommodated. Minor problem with the fridge which seemed old and could not cool well
Reviewed May 18, 2018
Dear Tanavarut , thank you so much for your unfailing support! We are delighted to know that you had a great time staying with us and enjoyed our warm hospitality. We all look forward to welcoming you back to your “home away from home” again real soon. Yours truly, Philip Dewar, General Manager
Responded May 22, 2018
Kowloon Shangri-la Hotel
9.2
Exceptional
Patrick from United Arab Emirates
Couple
Stayed 3 nights in May 2018
Exceedingly good”
This Hotel is superb for its location and views of the Harbour. The staff are exceptional and go the extra mile to deliver an excellent guest experience. The staff member (Hanna) opened the taxi door, greeted us, whisked us up to the Horizon Club and personally completed our entire checkin process. I would stay in this hotel again.
Reviewed May 07, 2018
Dear Patrick, it certainly sounds like you had a great time with us. Thank you for sharing such a fantastic experience. We are indeed pleased to hear how you enjoyed great comfort throughout your stay. We all look forward to welcoming you back next time you are in town. Yours, Philip Dewar, General Manager
Responded May 09, 2018
Kowloon Shangri-la Hotel
8.0
Excellent
Wee from Malaysia
Family with young children
Stayed 2 nights in April 2018
Good location ”
Air con in the room needs to be revamped as the smell of dampness is quite evident
Reviewed May 06, 2018
Dear Wee, thank you very much for taking the time to share with us your compliments and observations. Your feedback means a lot to us and please be assured that we spare no effort in improving our guest experiences and services. We can’t wait to welcome you back again for a most delightful stay next time. Best regards, Philip Dewar, General Manager
Responded May 09, 2018
Kowloon Shangri-la Hotel
8.8
Excellent
Tom from Thailand
Couple
Stayed 3 nights in April 2018
Kowloon classic”
Shangri-La standards meaning good. Spacious room with HK Harbor view. Friendly and efficient staff. No complaints.
Reviewed May 02, 2018
Dear Tom, thank you for your kind recommendations. We are indeed thrilled to hear how you enjoyed our heart-warming hospitality, great comfort and convenience during your stay with us. We all cannot wait to welcome you back in town real soon. Best regards, Philip Dewar, General Manager
Responded May 03, 2018
Kowloon Shangri-la Hotel
9.6
Exceptional
Alexander from Philippines
Family with young children
Stayed 4 nights in March 2018
Exceptional”
We love the location and we enjoy our stay!
Reviewed April 27, 2018
Dear Alexander, it certainly sounds like you had a wonderful experience during your stay. Thank you for sharing your amazing feedback. We all look forward to welcoming you back real soon for another fabulous time. Best regards, Philip Dewar, General Manager
Responded April 28, 2018
Kowloon Shangri-la Hotel
9.6
Exceptional
HUA from Singapore
Couple
Stayed 4 nights in April 2018
Preferred choice for Kowloon Hong Kong”
Have been staying with Kowloon ShangriLa for more than 15 years. Despite its age, the hotel is well upkept to Ensure guest feels most comfortable during their stay. Hotel service and staff is especially commendable, responsive and sincere. Location is ideally situated beside MTR station making it easily accessible. Will definitely be continuing our stay with KSL.
Reviewed April 26, 2018
Dear HUA, thank you very much for your great support to us! We are indeed pleased to hear how you enjoyed great comfort throughout your stay. We all look forward to welcoming you back with another delightful experience next time you are in town. Yours, Philip Dewar, General Manager
Responded April 28, 2018
Kowloon Shangri-la Hotel
10.0
Exceptional
Yoon from South Korea
Couple
Stayed 3 nights in January 2018
Spacey room for Hong Kong ”
We stayed in one of the biggest deluxe rooms I have ever stayed in HK. Will definitely revisit
Reviewed April 24, 2018
Dear Yoon, thank you for your kind recommendations. We are indeed thrilled to hear how you enjoyed great comfort during your stay with us. We all cannot wait to welcome you back in town real soon. Best regards, Philip Dewar, General Manager
Responded April 28, 2018
Kowloon Shangri-la Hotel
10.0
Exceptional
PAUL from Thailand
Business traveler
Stayed 5 nights in August 2017
One Bedroom Suite ”
This hotel is one of the best in the world.
Reviewed April 20, 2018
Dear PAUL, we are all thrilled to hear how you rated your experience here among the best. We all cannot wait to welcome you back to your now home away from home, and we are already looking forward to extending you our warmest welcome next time you are in town. Best regards, Philip Dewar, General Manager
Responded April 23, 2018
Kowloon Shangri-la Hotel
8.8
Excellent
Robert from United States
Business traveler
Stayed 1 night in April 2018
Great staff”
Staff was excellent. Location and amenrires were great
Reviewed April 18, 2018
Dear Robert, it certainly sounds like you had a great time with us. Thank you for sharing such a fantastic experience. We all look forward to welcoming you back next time you are in town. Yours, Philip Dewar, General Manager
Responded April 23, 2018
Kowloon Shangri-la Hotel
10.0
Exceptional
Ivy from Malaysia
Family with young children
Stayed 4 nights in March 2018
spacious room and peace of mind”
It's Shangri-la, as always.
Reviewed April 11, 2018
Dear Ivy, we are all thrilled to have left such a lasting impression on you with a wonderful stay! We all cannot wait to extend our warmest welcome to you when you are back in town soon. Yours, Philip Dewar, General Manager
Responded April 11, 2018
Kowloon Shangri-la Hotel
10.0
Exceptional
VERN from Malaysia
Family with young children
Stayed 2 nights in March 2018
Exceptional”
very nice hotel with everything, we were enjoyed to max for 2 nights!
Reviewed April 06, 2018
Dear VERN, thank you for sharing your fabalous stay with us. We all cannot wait to extend our warmest welcome to you soon. Best regards, Philip Dewar, General Manager
Responded April 09, 2018
Kowloon Shangri-la Hotel
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