Verified traveler reviews

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based on 1074 reviews
  • Cleanliness 9.2
  • Facilities 9.0
  • Location 8.9
  • Room comfort and quality 9.1
  • Service 9.1
  • Value for money 8.2
  • Food and dining 8.5
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Patrick from Hong Kong
Deluxe Side Harbor View
Stayed 4 nights in August 2016
Great experience
To be short, one of the best hotels in Hong Kong. Definitely coming back for our next visit. Good job!
Reviewed August 24, 2016

Shindy from Malaysia
Family with teens
Deluxe Room
Stayed one night in August 2016
Reviewed August 23, 2016

EDITHA from Philippines
Business traveler
Deluxe Room
Stayed one night in August 2016
Good location , clean room and nice staff
Good location clean room nice staff as expected Shangrila is the best
Reviewed August 20, 2016

Penny from Australia
Solo traveler
Horizon Deluxe King or Twin Room with Lounge Access
Stayed 6 nights in July 2016
Hong Kong Horizon Club a Hit!!
We particularly liked the horizon club here as we later visited the Singapore Shangri-la and stayed in an horizon club room..The Hong Kong club is far superior with is the quality of the food,service and cocktail/wine selection..Thankyou very much to all the helpful staff..!!
Reviewed August 05, 2016

Mark from United States
Deluxe Harbour View Room
Stayed 4 nights in July 2016
Great stay in Hong Kong
After first booking at another hotel in a tiny room with no view, we switched to the Shangri-La and couldn't have been happier. Great room, wonderful view, delicious breakfast. And a staff that went out of their way to make sure we were happy and comfortable.
Reviewed July 24, 2016

Wonkyung from South Korea
Deluxe Harbour View Room
Stayed one night in July 2016
best but smoking smell
best but smoking smell
Reviewed July 21, 2016

Avin from Indonesia
Deluxe King Or Twin Room
Stayed 2 nights in June 2016
Weekend Getawat
Amazing service by the hotel staff. Great location
Reviewed June 27, 2016

Maria from Philippines
Deluxe Room
Stayed one night in June 2016
Good food and facilities!
Highly recommended!
Reviewed June 25, 2016

Gina from Philippines
Business traveler
Horizon Deluxe Room
Stayed 2 nights in May 2016
Nice hotel
not the best location for shopping if you are intending to mix business with travel
Reviewed June 02, 2016

Matthew from Singapore
Business traveler
Deluxe Room
Stayed 2 nights in April 2016
Very good hotel with good service
Comfortable and nice for business travellers. Good service and clean room.
Reviewed May 31, 2016


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