Exceptional
From 474 reviewsSee what guests said
9.4
Recommended by 95% of guests
Kozantei Ubuya Ryokan
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Exceptional
9.6
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  • Free Wi-Fi in all rooms

  • Hot tub

  • Sauna

  • Hot spring bath

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Room choices
9.7
Exceptional
Room comfort & quality
13 travelers are looking at this property right nowBook now before it's too late!
Japanese-Style Deluxe Room - Half Board Included - Non-Smoking
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  • 70 m²/753 ft²
  • Shower
  • 6 futons
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Japanese-Style Superior Room - Half Board Included - Non-Smoking
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  • 56 m²/603 ft²
  • Shower
  • 4 futons
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Luxury
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  • Mountain view
  • 86 m²/926 ft²
  • 3 futons
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Superior
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  • Mountain view
  • 56 m²/603 ft²
  • 3 futons
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Japanese-Style Standard Room - Half Board Included - Non-Smoking
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  • 46 m²/495 ft²
  • Shower
  • 4 futons
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Standard
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  • Mountain view
  • 46 m²/495 ft²
  • 3 futons
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Deluxe
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  • Mountain view
  • 70 m²/753 ft²
  • 3 futons
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Japanese Room (6 persons)
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  • Mountain view
  • 70 m²/753 ft²
  • 6 futons
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Allocated on Arrival with Open-air Bath
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  • 36 m²/388 ft²
  • Non-smoking
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Japanese Style (4 persons)
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  • Mountain view
  • 46 m²/495 ft²
  • 4 futons
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Real reviews from real guests

Agoda Reviews (474)Booking.com Reviews (434)
9.4
Exceptional
Filter by guest type:
Cleanliness9.7
Facilities9.4
Location9.6
Room comfort and quality9.7
Service9.5
Value for money8.7
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Showing 306 verified guest comments
12345
10.0
Andrew from United States
Couple
Allocated on Arrival with Open-air Bath
Stayed 1 night in April 2018
Five star experience all around!”
Suffice it to say in a few words that no description will match the actual experience of staying here. From the welcome greeting and overall service (from a mostly English speaking staff), attention to detail in the rooms (cleanliness, decor and the private onsen), the incredible views and gourmet Japanese cuisine, I can’t say enough good things about our night at Kozantei Ubuya. I’ve only stayed at a couple other Japanese inns like this, and may not have a wide frame of reference, but I’ve stayed at a lot of hotels and this definitely delivers an amazing experience with Fuji-San as a backdrop.
Reviewed April 14, 2018
10.0
Kangying from Australia
Family with teens
Deluxe Japanese-Style Room Non-Smoking
Stayed 1 night in February 2018
Amazing experience with top quality food and service”
Everything with this ryokan was the best I have experienced in the hospitality industry. All the staff were extremely polite and spoke english well, and attended to every request we had quickly. The view from the hotel room was incredible too! Mt Fuji combined with the lake provided a dreamlike view from both the hotel room and the onsen. The food served was also amazing: we had a Kaiseki dinner with A5 shabu shabu beef, as well as a traditional Japanese breakfast. All the ingredients tasted fresh and delicious! Would highly recommend this place to others, it's definitely worth the price :)
Reviewed February 27, 2018
10.0
Ting from Taiwan
Group
Japanese-Style Room
Stayed 1 night in February 2018
Amazing experience ”
We love to see Mt. Fuji all the time. Wonderful view to see Mt. Fuji from hotel room. We enjoy staying here and have a lot of fun.
Reviewed February 22, 2018
10.0
chu from Taiwan
Family with teens
Superior
Stayed 2 nights in February 2018
Nice location ”
Nice view and nice foods
Reviewed February 12, 2018
10.0
Stephanie from Australia
Couple
Standard
Stayed 2 nights in January 2018
Amazing views of Mt Fuji”
Kozantei Ubuya was a great place to stay to celebrate our honeymoon; the facilities were great, the staff were always super friendly and helpful and you get an amazing view of Mt Fuji and Lake Kawaguchiko. I love their attention to detail and I love their turn down service every night. We will definitely be back to celebrate our wedding anniversary!
Reviewed February 04, 2018
8.4
Lisa from Singapore
Couple
Standard
Stayed 1 night in January 2018
Great view and good food”
This is probably one of the hotels that offers the best direct lake and Mt Fuji view. Breakfast and dinner are part of the package but these are standard sets and guests do not have a choice on the meal types. Not all rooms come with private bath, it would be helpful if the bus shuttle service could be lengthen to 11.30 or 12pm given that check out time is 11am. The hotel is also strict on check-in, check-out time and this is pretty much non-negotiable. Do not bother to request for early check-in or late check-out. Responses to email enquiries and clarification is also almost non-existent. I sent 2 emails to clarify on our accomodation but only got a one sentence response for one of our emails. Overall, the stay in itself for the magnificent views and the polite staff within the compounds is good but the whole experience from booking to check-out could have been better managed but the hotel management.
Reviewed January 22, 2018
9.2
Adrian from Malaysia
Couple
Luxury
Stayed 1 night in December 2017
Stayed here twice! I’ve tried other places, this place still the best within kawaguchiko”
Very well upkept and modern ryokan. Quiet, good for relaxation. The onsen is good with variety of bath area. Kaiseki is of quality.
Reviewed January 04, 2018
8.4
IOK from Macau
Family with teens
Stayed 2 nights in December 2017
Great view and very comfortable”
It's a place where you could actually relax yourself and enjoy the great view of the Fuji mountain. The staff is nice, food is great, great onsen and very comfortable room.
Reviewed December 28, 2017
10.0
THEERAPAT from Thailand
Couple
Superior
Stayed 1 night in November 2017
Worth it!”
Staff are very polite . So private. Great view of Fuji. So impressed.
Reviewed December 03, 2017
9.6
Hui from Singapore
Family with teens
Standard
Stayed 2 nights in August 2017
Luxury ryokan with stunning views”
Luxury ryokan with stunning views of Mount Fuji from all rooms as well as the onsen, dining room, tearoom and relaxation corner with massage chairs. Both breakfast and dinner were very good. Love the complimentary floral tea in the evening. Downside is of course the price which is very high, but worth it for a special treat.
Reviewed October 08, 2017
12345
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