8.4
Excellent
3.3% this month
/10
(1,599 reviews)See what guests said
Housekeeping60
Swimming Pool25
Children's activities13
See map
8.3

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Istiqlal Mosque 2.44 km
Grand Indonesia Mall 10.37 km
National Museum 12.43 km
Gambir Train Station Building 12.69 km
National Monument (MONAS) 12.75 km
Beautiful Indonesia in Miniature Park 12.83 km
Jakarta Cathedral 13.54 km
Museum Bank Indonesia 16.46 km
Jakarta Old Town 16.9 km
Ancol Dreamland 18.36 km
Nearby landmarks
Museum Basoeki Abdullah 760 m
Pondok Indah Hospital 1.06 km
Transmart Carrefour 1.07 km
Siloam Hospital 1.22 km
Cilandak Town Square 1.28 km
Playparq @ Bintaro 1.44 km
Pondok Indah Golf Course 1.55 km
Museum Harry Darsono 1.72 km
Lebak Bulus MRT Station 1.88 km
Pondok Indah Water Park 1.89 km
Kristal Hotel Jakarta

"We like stay here, the location is near to the shopping mall, there are also plenty of places to eat around the hotel."

Sri - February 2, 2020

Studio Suite - View Kristal Hotel Jakarta
Lobby Kristal Hotel Jakarta
Swimming pool [outdoor] Kristal Hotel Jakarta
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Removed from saved list
Free Wi-Fi

Kristal Hotel Jakarta

Jl Tarogong Raya, Cilandak Barat, Simatupang, Pondok Indah, South Jakarta, Pondok Indah, Jakarta, Indonesia, 12430 - See map

This property is in high demand!

6 travelers have booked today.

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Body thermometer
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
Doctor/nurse on call
First aid kit
What guests are saying:Read all 1,599 reviews
Excellent facilities on premise
8.5 facilities on premise
Excellent service
8.5 rating for service
Excellent cleanliness
8.4 rating for cleanliness
Exceptional reputation
Recommended by 83% of guests

Overall the stay was good.

peradin | February 8, 2020

  • Free Wi-Fi in all rooms!

  • Hot tub

  • Sauna

  • Steamroom

  • Hot spring bath

Your dates are popular among travelersPopular destination! Properties in Jakarta are being booked every minute!
Value for money8.5
Distance to city center10.7 km
Location rating8.3
Nearest airportHalim Perdanakusuma International Airport (HLP)
Distance to airport10.7 km

Rooms available at Kristal Hotel Jakarta

7.6
Very good
Room comfort & quality
3 bedroom Deluxe
3 bedroom Deluxe
...
  • Room size: 120 m²/1292 ft²
  • Balcony/terrace
  • 1 king bed & 1 queen bed & ...
Enter dates to see prices
Two-Bedroom Deluxe Suite
Two-Bedroom Deluxe Suite
...
  • Room size: 92 m²/990 ft²
  • 2 bathrooms
  • 1 king bed & 1 queen bed
Enter dates to see prices
3 Bedroom Suite
3 Bedroom Suite
...
  • Room size: 120 m²/1292 ft²
  • Balcony/terrace
  • 1 king bed & 1 queen bed & ...
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 2 Bedroom Deluxe
2 Bedroom Deluxe
...
  • Room size: 92 m²/990 ft²
  • Non-smoking
  • 1 king bed & 1 queen bed
Enter dates to see prices
Three-Bedroom Deluxe Suite
Three-Bedroom Deluxe Suite
...
  • Room size: 120 m²/1292 ft²
  • 2 bathrooms
  • 1 king bed & 1 queen bed & ...
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Studio Suite
Studio Suite
...
  • Room size: 40 m²/431 ft²
  • Street view
  • 1 king bed
Enter dates to see prices
2 Bedroom Suite
2 Bedroom Suite
...
  • Room size: 92 m²/990 ft²
  • Non-smoking
  • 1 king bed & 1 queen bed
Enter dates to see prices
Three-Bedroom Superior Suite
Three-Bedroom Superior Suite
...
  • Room size: 120 m²/1292 ft²
  • 2 bathrooms
  • 1 king bed & 1 queen bed & ...
Enter dates to see prices
One-Bedroom Apartment
One-Bedroom Apartment
...
  • Room size: 80 m²/861 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Two-Bedroom Superior Suite
Two-Bedroom Superior Suite
...
  • Room size: 92 m²/990 ft²
  • 2 bathrooms
  • 1 king bed & 1 queen bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Kristal Hotel Jakarta?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Kristal Hotel Jakarta?

For those who wish to drive their own cars, Kristal Hotel Jakarta has a car park available for guests. Parking is free for guests. If you're looking for an easy way to get around Jakarta with private transportation, the hotel can arrange both taxis or car rental.

What is the smoking policy at Kristal Hotel Jakarta?

Kristal Hotel Jakarta does permit smoking in some areas and is not 100% smoke-free.

See map
Explore the neighborhood

What people love about Kristal Hotel Jakarta

  • 8.8
    Excellent
    Staff 

    "Satu Lagi bar is brilliant and the staff remember regulars and make you feel extremely welcome."

    Brian

    |

    December 8, 2019

  • 9.6
    Exceptional

    "It’s nice hotel with a big room, with a little kitchen which we can cooking a little meal."

    JULINTARI

    |

    November 21, 2019

  • 8.8
    Excellent
    Cleanliness

    "Always a great place clean friendly good facilities and Satu Lagi"

    ian

    |

    February 24, 2020

Property ranking|Compared to 2,625 Jakarta properties
See all rankings
Room size
91 sqm.
Review score - United States
8.9/10
Room comfort score
7.6/10
Service score
8.5/10
Bigger than
99
%
of Jakarta properties
Better than
98
%
of Jakarta properties
Better than
96
%
of Jakarta properties
Better than
94
%
of Jakarta properties
Up to 30% off with Agoda Insider Deals!

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Overall rating:
8.4
Excellent
1,599 reviews
Cleanliness
8.4
Facilities
8.5
Location
8.3
Read all reviews >
What travelers say they love:
The Breakfast buffet choice was excellent, the quality of fo...
widya from Indonesia
Family with young children
More about Kristal Hotel Jakarta

More about Kristal Hotel Jakarta

Renovated in 2013, the Hotel Kristal guarantees guests a pleasant stay whether in Jakarta for business or pleasure. The city center is merely 10.7 km away and the airport can be reached within 40 minutes. This modern hotel is in the vicinity of popular city attractions such as Transmart Carrefour, Cilandak Town Square, Pondok Indah Golf Course.

Hotel Kristal also offers many facilities to enrich your stay in Jakarta. This hotel offers numerous on-site facilities to satisfy even the most discerning guest.

Guests can choose from 328 rooms, all of which exude an atmosphere of total peace and harmony. The hotel offers wonderful recreational facilities such as fitness center, sauna, outdoor pool, spa, massage to make your stay truly unforgettable. Hotel Kristal is a smart choice for travelers to Jakarta, offering a relaxed and hassle-free stay every time.

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Most talked about facilities

Swimming Pool
39 mentions
Housekeeping
34 mentions
Breakfast
22 mentions
Food & Dining
16 mentions

What they offer

9.6
Exceptional
Breakfast

"The Breakfast buffet choice was excellent, the quality of fo..."

widya

|

February 17, 2020

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show less

Food and dining

Breakfast options

American

Restaurants on site

Orchid Restaurant
Cuisine:American
Menu:Buffet, A-la-carte

Nearby restaurants

American cuisine
American cuisine
Damask Boutique Resto and Lounge
300 m American, Asian, European
Bakerzin PIM
1.2 km American, European
Pocket Pie Jakarta
1.2 km American, Fast food
Asian cuisine
Asian cuisine
Rujak Cingur Kantor Pos Fatmawati
540 m Asian, Indonesian
Cafe Lada putih
550 m Asian, Chinese, Indonesian
Gado Gado Boplo ITC Fatmawati
600 m Asian, Indonesian
Cafe
Cafe
Jumbo Coffee
180 m Cafe
Trilogy Coffee
440 m Cafe
Kedai Kopi Lagi
680 m Cafe

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

Show less

Some helpful facts

Show less

Reviews of Kristal Hotel Jakarta from real guests

Provided by verified guests of Agoda
Agoda Reviews (1599)Booking.com Reviews (523)
8.4
/
10
Cleanliness8.4
Facilities8.5
Location8.3
Room comfort and quality7.6
Service8.5
Value for money8.5
High score for Jakarta
Rating
9+ Exceptional (231)
8-9 Excellent (123)
7-8 Very Good (190)
6-7 Good (54)
<6 Below Expectation (59)
Time of the year
Mar - May (162)
Jun - Aug (135)
Sep - Nov (188)
Dec - Feb (172)
Don't miss out!Popular destination! Properties in Jakarta are being booked every minute!
All guests (1599)
All room types
All languages

Show reviews that mention 

Showing 657 verified guest comments
12345
9.2
Exceptional
Oscar from United States
Business traveler
Studio Suite
Stayed 4 nights in October 2016

Great Hotel !”

I go to Jakarta 3-4 times per year and I have stayed at Hotel Kristal at least 3 years in a row every trip I make. It is close to Kemang and Lippo Mall and all of the great places expats frequent and Pondok Indah Mall and Pondok Indah Golf Club. Satu Lagi Bar is a great place to unwind after work, the food and atmosphere is great and the pool is amazing.

Reviewed October 30, 2016
10.0
Exceptional
Robert from Austria
Business traveler
Studio Suite
Stayed 2 nights in July 2014

Great Hotel”

Good location, friendly staff

I always stay in Kristal hotel whenever i am in Jakarta. Location are great because it is close to Pondok indah mall, walking distance to the shop and restaurant. Staff always friendly, i feel like home whenever i stayed there.

Reviewed August 08, 2014
8.0
Excellent
Ivans from Indonesia
Couple
Studio Suite
Stayed 1 night in October 2018

Nice big room and affordable”

Hotel Kristal is based from apartment design which is spacious room with a small pantry. The building itself has been more than 8 years old, but the rooms are well maintained and very clean. Free wi-fi throughout the hotel, Life Spa, Fitness centre and a large form swimming pool. The staffs are friendly with greetings and warm services. The food is delicious and there is a popular bar, Satu Lagi bar. It's relatively close to the airport and 12 minutes by taxi to One of the best malls in jakarta, Pondok Indah Mall, and there is a supermarket next door if you like cooking yourself. I enjoy the stay and it's higly recommended for family. Enjoy your stay!

Reviewed October 11, 2018
10.0
Exceptional
Jabbar from Singapore
Group
2 Bedroom Suite
Stayed 3 nights in September 2019

Good location and value for money. ”

Hotel Kristal is situated in the south of Jakarta. It is away from the Central area where all the massive Jams are. Food is easily availavle and is within walking distance. Very near the mall, PIM. Room is huge 2 bedroom apartment is spaciois for 4 adults. 3 bedroom apratment is good for Family of 6. Cost is menial when u divide it by the no. of pax staying in the apratment. Clean and well kept public spaces and amenities!

Reviewed September 09, 2019
9.2
Exceptional
Afif from Indonesia
Group
2 Bedroom Deluxe
Stayed 2 nights in August 2017

Great Hotel with complete amenities and facilities”

We're travelling as group and we booked the deluxe 2 bedroom. The room in my opinion is quite new, so does the furniture, and all the room amenities. They provide in room water dispenser, full set kitchen tools and kitchen wear, the bathroom facilities works great. I have no complaint about this hotel, in fact we love it. Will get back there if we have business in pondok indah area again.

Reviewed August 17, 2017
9.6
Exceptional
Dhatu from Australia
Family with teens
Studio Suite
Stayed 2 nights in December 2017

Always the first choice ”

We love hotel Kristal, everytime we go back to Jakarta from Australia we have to stay in this hotel. Spacious, friendly staff, and my husband even call the hotel his second home. We were going to find a cheaper hotel before but the price in Agoda is an awesome bargain!

Reviewed December 30, 2017
8.8
Excellent
How from Singapore
Business traveler
Studio Suite
Stayed 3 nights in June 2019

Big and Spacious room ”

There was a mini kitchen area in the room, and the room was really big and spacious. There’s a supermarket and pharmacy, as well as some cafes next to the hotel. It’s also quite near to the pondok Indah mall, although you will need to take a grab car to get there. The hotel staffs were very helpful, as they were able to switch us to another room when we complaint about the construction noise. Thank you!

Reviewed July 17, 2019
8.0
Excellent
Masashi from Japan
Business traveler
Studio Suite
Stayed 3 nights in December 2013

all in one”

friendly staffs, good inhouse bar, and tranquility

Kristal is one of my favorite hotels in Jakarta because of its location and facilities. My friends who came to play golf at Pondok Indah Golf Club from Thiland enjoyed being the guest at the hotel.

Reviewed December 11, 2013
10.0
Exceptional
FAIZAL from Indonesia
Couple
Studio Suite
Stayed 1 night in December 2018

Nice and Comfort”

Nice and Comfort place for a short or long stay. The room was big especially the studio suite I booked. The hotel was clean. And the food was various and tasty. The only downside was the parking lot because it was quite full when I was there and almost did not get any place to park. Nonetheless, I surely want to go back and highly recommend Kristal hotel.

Reviewed January 02, 2019
8.8
Excellent
james from Australia
Family with teens
2 Bedroom Suite
Stayed 4 nights in June 2018

Only place to stay in South Jakarta”

I visit Jakarta 2-3 times a year and always stay in the Kristal in a 2 or 3 bedroom suite. Rooms are large, well maintained and very clean. Great pool and gym. Staff are super friendly and food is great. It's relatively close to the airport and 10min taxi to one of the best malls in town (PIM) and a supermarket next door if you fancy cooking yourself.

Reviewed July 03, 2018
10.0
Exceptional
jessica from Indonesia
Family with young children
2 Bedroom Suite
Stayed 1 night in August 2019

Happy Staycation”

This our second time staycation in Kristal Hotel, absolutely awesome, my Kids always said that theyre so happy stay in Kristal Hotel, and always want to go back when holiday. Facilities, location and cleanliness is 5 star.

Reviewed August 26, 2019
9.6
Exceptional
james from Australia
Family with teens
3 Bedroom Suite
Stayed 4 nights in May 2019

Only place to stay in South Jakata”

All the amenities of a big chain hotel but feels like a cozy little resort hotel in the heart of Pondok Indah - only 10 mins from PIMS. Have stayed here over a dozen times. Will never look anywhere else.

Reviewed June 22, 2019
10.0
Exceptional
Kevin from Australia
Business traveler
Studio Suite
Stayed 5 nights in October 2015

Home away from home ”

I really enjoyed everything being at one location

Hotel Kristal was like my home away from home. After spending a busy day at work I enjoy coming back to the hotel relaxing by the pool having a few quite drinks, spending time in the gym working out or having the option to eat in there different restaurant. The rooms are very clean, tidy, very comfortable bed and pillows. All in all I would highly recommend the hotel to anybody

Reviewed October 10, 2015
10.0
Exceptional
Priscilla from Indonesia
Family with young children
3 Bedroom Suite
Stayed 1 night in October 2019

Recomended Place To Stay With Family”

We always happy to return for a stay in kristal hotel . It provides 3 bedrooms apartment that can fit large family And it is fully equiped , you can cook your own meal since the groceries store is just next door. Kids also enjoy the pool and playground. We will surely be back

Reviewed October 29, 2019
10.0
Exceptional
Dini from Indonesia
Family with young children
Studio Suite
Stayed 1 night in June 2019

Cozy and comfort.”

Great and clean play park for kiddos, great swimming pool and kids friendly. Very nice and helpful staff. This is my second time and definitely will be our favorite short getaway with kiddos. It was great experience stayed in Kristal hotel, very recommended. Thank you.

Reviewed June 28, 2019
10.0
Exceptional
MEHEDI from Bangladesh
Couple
Studio Suite
Stayed 3 nights in November 2015

Highly recommend the hotel to anybody”

Hotel Kristal was like my home away from home. After spending a busy day, we enjoy coming back to the hotel relaxing by the pool having good time. Their gym is also very good. This hotel having the option to eat in there different restaurants. The rooms are very clean, tidy, very comfortable bed and pillows. All in all I would highly recommend the hotel to anybody

Reviewed October 07, 2016
8.8
Excellent
Andri from Indonesia
Business traveler
Studio Suite
Stayed 1 night in January 2017

Nide hotel n lication”

Its nice hotel very clean n nice location near to Pondok Indah Mall one of biggest shoping mall in jakarta

Reviewed February 02, 2017
10.0
Exceptional
Cynthia from Indonesia
Family with teens
2 Bedroom Suite
Stayed 1 night in September 2018

Satisfactory”

Overall, I was satisfied when I stayed in Hotel Kristal because of its services. If I may say something to improve the quality, perhaps add more TV channels, especially the local channels, and improve all the information needed for customers who want to use the fitness center.

Reviewed September 12, 2018
9.2
Exceptional
Brian from Malaysia
Business traveler
Studio Suite
Stayed 3 nights in May 2019

Regular place for me to stay..”

Big rooms, great facilities, bar staff are awesome and the owners live on site and have an attention to service.. will continue to use Kristal Hotel.

Reviewed June 13, 2019
7.7
Very good
Fadly from Malaysia
Group
3 bedroom Deluxe
Stayed 4 nights in January 2015

Pleasant Stay at Hotel Kristal”

Location, room and convenience

We stayed for four nights and extended one more night because Jakarta has a lot more to offer. Location is amazing (South Jakarta) and walking distance to convenient store. Also very near to Pondok Indah Mall (10 minutes by car). Will definitely stay here again.

Reviewed February 06, 2015
12345
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  • Excellent location
  • Istiqlal Mosque
  • Lebak Bulus MRT Station is within 1.88 km
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