8.3

Excellent
3.8% this month
/10
(2,239 reviews)See what guests said
Highly rated by guests – 83% would recommend
Housekeeping66
Swimming Pool27
Children's activities15
See map

8.4

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Istiqlal Mosque 2.4 km
Grand Indonesia Mall 10.4 km
National Museum 12.4 km
Gambir Train Station Building 12.7 km
National Monument (MONAS) 12.8 km
Beautiful Indonesia in Miniature Park 12.8 km
Jakarta Cathedral 13.5 km
Museum Bank Indonesia 16.5 km
Jakarta Old Town 16.9 km
Ancol Dreamland 18.4 km
Nearby landmarks
Gymnasium 440 m
Puskesmas Kecamatan Cilandak dan Rumah Bersalin 450 m
RPTRA Bahari 600 m
RS Setia Mitra 600 m
Posyandu Bahari IV 640 m
Total Buah Segar RS Fatmawati 670 m
Maxima 700 m
Museum Basoeki Abdullah 760 m
Ratna 770 m
Parkir Masjid Alhidayah 850 m
Kristal Hotel Jakarta

"Booked 2 bedrooms type and worth it."

rachmat - May 7, 2022
Studio Suite - View Kristal Hotel Jakarta
 Kristal Hotel Jakarta
Lobby Kristal Hotel Jakarta
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Removed from saved list

2021

Kristal Hotel Jakarta

Jl Tarogong Raya, Cilandak Barat, Simatupang, Pondok Indah, South Jakarta, Pondok Indah, Jakarta, Indonesia, 12430 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Pondok Indah part of Jakarta, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous National Monument (MONAS). Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Attention

This property is in high demand!

20 travelers have booked today.

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to the Coronavirus (COVID-19) situation, certain public facilities and areas may be closed in accordance with government directives. Please contact the property for more information."
  • 900 meters to public transportation

  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Hot tub

  • Sauna

Value for money8.6
Distance to city center10.7 km
Location rating8.4
Nearest airportHalim Perdanakusuma International Airport (HLP)
Distance to airport10.7 km

Rooms available at Kristal Hotel Jakarta

Very good
Room comfort & quality

7.6

Studio Suite
...
  • Room size: 40 m²/431 ft²
  • Street view
  • 1 king bed
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2 Bedroom Deluxe
...
  • Room size: 92 m²/990 ft²
  • Non-smoking
  • 1 king bed & 1 queen bed
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3 bedroom Deluxe
...
  • Room size: 120 m²/1292 ft²
  • Balcony/terrace
  • 1 king bed & 1 queen bed & ...
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Three-Bedroom Deluxe Suite
...
  • Room size: 120 m²/1292 ft²
  • City view
  • 1 queen bed & 1 single bed ...
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3 Bedroom Suite
...
  • Room size: 120 m²/1292 ft²
  • Balcony/terrace
  • 1 king bed & 1 queen bed & ...
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Three-Bedroom Superior Suite
...
  • Room size: 120 m²/1292 ft²
  • City view
  • 1 queen bed & 1 single bed ...
Enter dates to see prices
Two-Bedroom Superior Suite
...
  • Room size: 92 m²/990 ft²
  • City view
  • 1 queen bed & 1 king bed
Enter dates to see prices
One-Bedroom Apartment
...
  • Room size: 80 m²/861 ft²
  • City view
  • 1 king bed
Enter dates to see prices
2 Bedroom Suite
...
  • Room size: 92 m²/990 ft²
  • Non-smoking
  • 1 king bed & 1 queen bed
Enter dates to see prices
Studio King Suite
...
  • Room size: 40 m²/431 ft²
  • Shower
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Kristal Hotel Jakarta?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The serviced apartment offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Kristal Hotel Jakarta?

For those who wish to drive their own cars, Kristal Hotel Jakarta has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Jakarta with private transportation, the serviced apartment can arrange both taxis or car rental.

Is breakfast offered at Kristal Hotel Jakarta?

Adults can enjoy breakfast offered with an additional charge of 214286 IDR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the serviced apartment.

What are my dining options at Kristal Hotel Jakarta?

Kristal Hotel Jakarta features 2 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including international, western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

Can special events be hosted at Kristal Hotel Jakarta?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Kristal Hotel Jakarta. Small or intimate events like birthday parties, entertainment events and honeymoons can also be accomodated. Services for in-house catering, in-house planning, event decoration and audio-visual equipment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and flower petals are available upon request.

Can business events be hosted at Kristal Hotel Jakarta?

On-site venues and convenient event services make Kristal Hotel Jakarta an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 600 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Kristal Hotel Jakarta?

Kristal Hotel Jakarta does permit smoking in some areas and is not 100% smoke-free.

What restaurants are nearby Kristal Hotel Jakarta?

Kristal Hotel Jakarta’s neighborhood is Pondok Indah which includes popular restaurants such as Satu Lagi Bar, Kristal Hotel, La Bodega grill and Jumbo Coffee.

What popular shopping places are close to Kristal Hotel Jakarta?

Located in the Pondok Indah area, Kristal Hotel Jakarta is close to great shopping choices like Pondok Indah Mall, Gandaria City Mall and Point Square.

What are popular attractions near Kristal Hotel Jakarta?

Kristal Hotel Jakarta is located in Pondok Indah area, which is famous for attractions such as Museum Basoeki Abdullah, Taman Puspita and Pondok Indah Water Park.

What popular natural sightseeing spots are close to Kristal Hotel Jakarta?

Kristal Hotel Jakarta is located within Pondok Indah, which makes it conveniently close to natural sights including Bn... and Mnbn2...nooooo.

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Explore the neighborhood

What people love about Kristal Hotel Jakarta

  • 8

    Very good

    "Booked 2 bedrooms type and worth it."

    rachmat

    |

    May 7, 2022

  • 10

    Exceptional

    "The hotel is very classic and maintained quite well."

    Nita

    |

    April 28, 2022

  • 10

    Exceptional

    "I love their bakery shop and the outdoor seating area."

    Nita

    |

    April 28, 2022

Property ranking|Compared to 2,252 Jakarta properties
See all rankings
Room size
93 sqm.
Room comfort score
7.6/10
Value for money score
8.6/10
Service score
8.5/10
Bigger than
98
%
of Jakarta properties
Better than
97
%
of Jakarta properties
Better than
91
%
of Jakarta properties
Better than
91
%
of Jakarta properties
Overall rating:

8.3

Excellent
2,239 reviews
Cleanliness
8.4
Facilities
8.5
Location
8.4
Read all reviews >
What travelers say they love:
The children also enjoyed the playground everyday.
Yong from Indonesia
Family with young children
More about Kristal Hotel Jakarta

More about Kristal Hotel Jakarta

Kristal Hotel Jakarta

With a wide range of services catered to both business and leisure travelers, Kristal Hotel Jakarta makes sure you get the best out of your stay.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Kristal Hotel Jakarta. Stay connected throughout your stay with free internet access provided. Your explorations of Jakarta can be assisted with taxi and car hire services available. Parking is provided free of charge for guests.
You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. The serviced apartment's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. While lodging at this wonderful serviced apartment, a charming and cozy on-site fireplace will keep you warm on cold days and nights. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Kristal Hotel Jakarta.
In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. Smoking may only take place in restricted designated areas.
Rooms at Kristal Hotel Jakarta are designed with the guest in mind. To enhance your stay, some rooms at the serviced apartment come with linen service and air conditioning. The specially-designed rooms at Kristal Hotel Jakarta offer more than one layout option, including rooms that have separate living room and balcony or terrace. The serviced apartment's in-room entertainment is second to none, with daily newspaper, television and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator, bottled water, a coffee or tea maker and instant coffee are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

What's better than a good cup of coffee? Start every vacation day at the serviced apartment with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the serviced apartment. Regardless of any dietary restrictions you may have, you'll eat well at Kristal Hotel Jakarta which has a selection of halal options. Once there, be sure to check out bar for some in-house nighttime fun.
If you like to eat in the privacy of your room, Kristal Hotel Jakarta can arrange to have groceries delivered to your doorstep. The serviced apartment even has in-house cooking amenities such as BBQ facilities for its most selective guests.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, Kristal Hotel Jakarta has a range of activities that will meet your needs. While you're there, be sure to take some time to explore the easily accessible beach. Warm up at the end of the day with a visit to the massage, hot tub, salon, steam room, spa and sauna. The serviced apartment's on-site pool invites you every day for a cooling dip or a few refreshing laps.
The serviced apartment's the poolside bar allows you to have the most casual of cocktail times with a mellow drink. With the serviced apartment's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. Stay wet and wild with fun family water activities like snorkeling and diving. Test your skills! Get competitive with your travel group or other guests, at the serviced apartment's tennis court.
You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.


Around the property

While in Jakarta, take some time to venture outside of Kristal Hotel Jakarta. Your journey through Jakarta can be completed with a short shopping stop at Grand Indonesia Mall located 10.3 km away.


Reasons to stay here

This serviced apartment's facilities score higher than 95% of accommodations in the city.
Verified reviews for this serviced apartment's food and dining options score it better than 96% of accommodations in the city.
This accommodation beats more than 96% of competition in the city on room comfort.

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Amenities and facilities
Excellent
Facilities

8.5

Most talked about facilities

Swimming Pool

39 mentions

Housekeeping

34 mentions

Breakfast

22 mentions

Food & Dining

16 mentions

Languages spoken

  • English
  • Indonesian

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Diving
  • Fitness center
  • Garden
  • Hot tub
  • Massage
  • On-site entertainment
  • Sauna
  • Snorkeling
  • Spa
  • Steamroom
  • Swimming pool [outdoor]
  • Tennis court
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • BBQ facilities
  • Coffee shop
  • Grocery delivery
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Swimming & soaking

  • Hot spring bath

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Fireplace
  • Food delivery
  • Gift/souvenir shop
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Taxi service

Available in all rooms

  • Air conditioning
  • Closet
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • Ironing facilities
  • Kitchenette
  • Linens
  • Mirror
  • Non-smoking
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Slippers
  • Smoke detector
  • Sofa
  • Telephone
  • Toiletries
  • Towels
  • Wi-Fi [free]
Food and dining
Breakfast options
  • American
  • Buffet
Restaurants on site

Orchid Restaurant

  • Cuisine: American
  • Menu: Buffet, A-la-carte
Location
Jl Tarogong Raya, Cilandak Barat, Simatupang, Pondok Indah, South Jakarta, Pondok Indah, Jakarta, Indonesia, 12430
Excellent
Location

8.4

Airports

  • Halim Perdanakusuma International Airport (HLP)
    10.7 km
  • Soekarno-Hatta International Airport (CGK)
    23.0 km

Public transportation

  • Cipete Raya
    910 m
  • Fatmawati
    1.0 km

Hospital or clinic

  • Puskesmas Kecamatan Cilandak dan Rumah Bersalin
    450 m

Shopping

  • Kota Kasablanka
    8.8 km

Convenience store

  • Lawson
    1.2 km

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Istiqlal Mosque
    2.4 km
  • Grand Indonesia Mall
    10.4 km
  • National Museum
    12.4 km
  • Gambir Train Station Building
    12.7 km
  • National Monument (MONAS)
    12.8 km
  • Beautiful Indonesia in Miniature Park
    12.8 km
  • Jakarta Cathedral
    13.5 km
  • Museum Bank Indonesia
    16.5 km
  • Jakarta Old Town
    16.9 km
  • Ancol Dreamland
    18.4 km

Nearby landmarks

  • Gymnasium
    440 m
  • Puskesmas Kecamatan Cilandak dan Rumah Bersalin
    450 m
  • RPTRA Bahari
    600 m
  • RS Setia Mitra
    600 m
  • Posyandu Bahari IV
    640 m
  • Total Buah Segar RS Fatmawati
    670 m
  • Maxima
    700 m
  • Museum Basoeki Abdullah
    760 m
  • Ratna
    770 m
  • Parkir Masjid Alhidayah
    850 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Due to the Coronavirus (COVID-19) situation, certain public facilities and areas may be closed in accordance with government directives. Please contact the property for more information.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00
  • Reception open until00:00

Getting around

  • Airport transfer fee500000 IDR
  • Distance from city center10.7 km
  • Travel time to airport (minutes)40

Extras

  • Breakfast charge (unless included in room price)214286 IDR

The property

  • Number of restaurants2
  • Number of rooms 328
  • Year property opened1992
  • Most recent renovation2013
Property announcements

Refresh your day by swimming in our outdoor swimming pool or unwind in the sun loungers set amidst the tropical greenery.

Opens daily with a 25% capacity (max. 20 persons) in accordance with the safe distancing procedures. For more information please contact the property directly

Reviews of Kristal Hotel Jakarta from real guests

Provided by verified guests of Agoda
8.4
/
10
Cleanliness8.4
Facilities8.5
Location8.4
Room comfort and quality7.6
Service8.5
Value for money8.6
High score for Jakarta
Rating
9+ Exceptional (273)
8-9 Excellent (128)
7-8 Very Good (207)
6-7 Good (58)
<6 Below Expectation (68)
Time of the year
Mar - May (193)
Jun - Aug (141)
Sep - Nov (201)
Dec - Feb (199)
All guests (1,838)
All room types
All languages

Show reviews that mention 

Showing 734 verified guest comments
12345
9.2
Exceptional
Oscar from United States
Business traveler
Studio Suite
Stayed 4 nights in October 2016

Great Hotel !”

I go to Jakarta 3-4 times per year and I have stayed at Hotel Kristal at least 3 years in a row every trip I make. It is close to Kemang and Lippo Mall and all of the great places expats frequent and Pondok Indah Mall and Pondok Indah Golf Club. Satu Lagi Bar is a great place to unwind after work, the food and atmosphere is great and the pool is amazing.

Reviewed October 30, 2016

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10.0
Exceptional
Robert from Austria
Business traveler
Studio Suite
Stayed 2 nights in July 2014

Great Hotel”

Good location, friendly staff

I always stay in Kristal hotel whenever i am in Jakarta. Location are great because it is close to Pondok indah mall, walking distance to the shop and restaurant. Staff always friendly, i feel like home whenever i stayed there.

Reviewed August 08, 2014

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8.0
Excellent
Ivans from Indonesia
Couple
Studio Suite
Stayed 1 night in October 2018

Nice big room and affordable”

Hotel Kristal is based from apartment design which is spacious room with a small pantry. The building itself has been more than 8 years old, but the rooms are well maintained and very clean. Free wi-fi throughout the hotel, Life Spa, Fitness centre and a large form swimming pool. The staffs are friendly with greetings and warm services. The food is delicious and there is a popular bar, Satu Lagi bar. It's relatively close to the airport and 12 minutes by taxi to One of the best malls in jakarta, Pondok Indah Mall, and there is a supermarket next door if you like cooking yourself. I enjoy the stay and it's higly recommended for family. Enjoy your stay!

Reviewed October 11, 2018

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10.0
Exceptional
Nike from Indonesia
Solo traveler
Studio Suite
Stayed 1 night in February 2020

Great for staycation”

I have stayed in Kristal for so many times. It has been one of my few selected hotels for staycation. The room is larger than most hotel rooms of similar price. It has a kitchen with a fridge (plus complementary coca cola), plates, bowls, glasses, cups and spoons and forks as well as a water dispenser. This studio unit for two has no stove and microwave (unlike the 2BR and 3BR), yet it is much better when you have a takeout. The breakfast is also the reason Kristal is one of my favorite hotels.

Reviewed March 06, 2020

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10.0
Exceptional
Jabbar from Singapore
Group
2 Bedroom Suite
Stayed 3 nights in September 2019

Good location and value for money. ”

Hotel Kristal is situated in the south of Jakarta. It is away from the Central area where all the massive Jams are. Food is easily availavle and is within walking distance. Very near the mall, PIM. Room is huge 2 bedroom apartment is spaciois for 4 adults. 3 bedroom apratment is good for Family of 6. Cost is menial when u divide it by the no. of pax staying in the apratment. Clean and well kept public spaces and amenities!

Reviewed September 09, 2019

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9.2
Exceptional
astrid from Indonesia
Family with teens
2 Bedroom Suite
Stayed 2 nights in May 2020

Exceptional”

first time staying at Kristal Hotel, booked the two bedroom deluxe suite and we're not disappointed at all. my family were happy with the room, as we stayed inside all the time during the stay due to the pandemic and PSBB. so, the cooking hob & utensils, and microwave helps a lot! my favorite is definitely the water dispenser in room! haven't tried the swimming pool because it was closed, and i rather not going to the gym due to the PSBB and pandemic. but it wasn't an issue because i was still able to do my workout in the living room without having to worry about the space.

Reviewed May 26, 2020

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9.6
Exceptional
Dhatu from Australia
Family with teens
Studio Suite
Stayed 2 nights in December 2017

Always the first choice ”

We love hotel Kristal, everytime we go back to Jakarta from Australia we have to stay in this hotel. Spacious, friendly staff, and my husband even call the hotel his second home. We were going to find a cheaper hotel before but the price in Agoda is an awesome bargain!

Reviewed December 30, 2017

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9.2
Exceptional
Afif from Indonesia
Group
2 Bedroom Deluxe
Stayed 2 nights in August 2017

Great Hotel with complete amenities and facilities”

We're travelling as group and we booked the deluxe 2 bedroom. The room in my opinion is quite new, so does the furniture, and all the room amenities. They provide in room water dispenser, full set kitchen tools and kitchen wear, the bathroom facilities works great. I have no complaint about this hotel, in fact we love it. Will get back there if we have business in pondok indah area again.

Reviewed August 17, 2017

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8.8
Excellent
How from Singapore
Business traveler
Studio Suite
Stayed 3 nights in June 2019

Big and Spacious room ”

There was a mini kitchen area in the room, and the room was really big and spacious. There’s a supermarket and pharmacy, as well as some cafes next to the hotel. It’s also quite near to the pondok Indah mall, although you will need to take a grab car to get there. The hotel staffs were very helpful, as they were able to switch us to another room when we complaint about the construction noise. Thank you!

Reviewed July 17, 2019

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10.0
Exceptional
FAIZAL from Indonesia
Couple
Studio Suite
Stayed 1 night in December 2018

Nice and Comfort”

Nice and Comfort place for a short or long stay. The room was big especially the studio suite I booked. The hotel was clean. And the food was various and tasty. The only downside was the parking lot because it was quite full when I was there and almost did not get any place to park. Nonetheless, I surely want to go back and highly recommend Kristal hotel.

Reviewed January 02, 2019

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8.0
Excellent
Masashi from Japan
Business traveler
Studio Suite
Stayed 3 nights in December 2013

all in one”

friendly staffs, good inhouse bar, and tranquility

Kristal is one of my favorite hotels in Jakarta because of its location and facilities. My friends who came to play golf at Pondok Indah Golf Club from Thiland enjoyed being the guest at the hotel.

Reviewed December 11, 2013

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8.8
Excellent
Brian from Malaysia
Business traveler
Studio Suite
Stayed 7 nights in November 2019

A home away from home”

Restaurant food is excellent, rooms are large and always clean. Satu Lagi bar is brilliant and the staff remember regulars and make you feel extremely welcome. Coffee shop is good, I like the local clay pot tea... but the food does need to look a little more like what is advertised in around the Hotel. I found the turkey breast focaccia a little underwhelming after being tempted by the photo in the lifts. It was simply not the same, but otherwise staff after brilliant and teh general offerings are good. The gym is private, but hotel guests can use.. thus, by far one of the best hotel gym facilities in Indonesia. i like the water towers in rooms with Hot and Cold water. Most of all the staff, they are brilliant and most of all the staff in the SatuLagi bar.. Andrea, Dee and the other girls plus the two guys behind the bar.. always friendly and never forget my name or my drink. I stay her most trips to Jakarta and if they continue the same quality and service, I will be back

Reviewed December 08, 2019

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10.0
Exceptional
Kevin from Australia
Business traveler
Studio Suite
Stayed 5 nights in October 2015

Home away from home ”

I really enjoyed everything being at one location

Hotel Kristal was like my home away from home. After spending a busy day at work I enjoy coming back to the hotel relaxing by the pool having a few quite drinks, spending time in the gym working out or having the option to eat in there different restaurant. The rooms are very clean, tidy, very comfortable bed and pillows. All in all I would highly recommend the hotel to anybody

Reviewed October 10, 2015

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8.8
Excellent
james from Australia
Family with teens
2 Bedroom Suite
Stayed 4 nights in June 2018

Only place to stay in South Jakarta”

I visit Jakarta 2-3 times a year and always stay in the Kristal in a 2 or 3 bedroom suite. Rooms are large, well maintained and very clean. Great pool and gym. Staff are super friendly and food is great. It's relatively close to the airport and 10min taxi to one of the best malls in town (PIM) and a supermarket next door if you fancy cooking yourself.

Reviewed July 03, 2018

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10.0
Exceptional
MEHEDI from Bangladesh
Couple
Studio Suite
Stayed 3 nights in November 2015

Highly recommend the hotel to anybody”

Hotel Kristal was like my home away from home. After spending a busy day, we enjoy coming back to the hotel relaxing by the pool having good time. Their gym is also very good. This hotel having the option to eat in there different restaurants. The rooms are very clean, tidy, very comfortable bed and pillows. All in all I would highly recommend the hotel to anybody

Reviewed October 07, 2016

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10.0
Exceptional
jessica from Indonesia
Family with young children
2 Bedroom Suite
Stayed 1 night in August 2019

Happy Staycation”

This our second time staycation in Kristal Hotel, absolutely awesome, my Kids always said that theyre so happy stay in Kristal Hotel, and always want to go back when holiday. Facilities, location and cleanliness is 5 star.

Reviewed August 26, 2019

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10.0
Exceptional
Priscilla from Indonesia
Family with young children
3 Bedroom Suite
Stayed 1 night in October 2019

Recomended Place To Stay With Family”

We always happy to return for a stay in kristal hotel . It provides 3 bedrooms apartment that can fit large family And it is fully equiped , you can cook your own meal since the groceries store is just next door. Kids also enjoy the pool and playground. We will surely be back

Reviewed October 29, 2019

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9.6
Exceptional
james from Australia
Family with teens
3 Bedroom Suite
Stayed 4 nights in May 2019

Only place to stay in South Jakata”

All the amenities of a big chain hotel but feels like a cozy little resort hotel in the heart of Pondok Indah - only 10 mins from PIMS. Have stayed here over a dozen times. Will never look anywhere else.

Reviewed June 22, 2019

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10.0
Exceptional
Cynthia from Indonesia
Family with teens
2 Bedroom Suite
Stayed 1 night in September 2018

Satisfactory”

Overall, I was satisfied when I stayed in Hotel Kristal because of its services. If I may say something to improve the quality, perhaps add more TV channels, especially the local channels, and improve all the information needed for customers who want to use the fitness center.

Reviewed September 12, 2018

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10.0
Exceptional
Dini from Indonesia
Family with young children
Studio Suite
Stayed 1 night in June 2019

Cozy and comfort.”

Great and clean play park for kiddos, great swimming pool and kids friendly. Very nice and helpful staff. This is my second time and definitely will be our favorite short getaway with kiddos. It was great experience stayed in Kristal hotel, very recommended. Thank you.

Reviewed June 28, 2019

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