Awesome”

Excellent service! I have been to various backpackers hostels throughout south east asia. I can rate Krowi Inn as one of the best! The owners were very friendly. They even offered to give us a ride in his car to buy dinner. The lady boss even welcomed us with open arms. They even went all the way to search for us where we can watch football matches there as their television did not offer BPL action. Very friendly. Free wifi. hot showers. Very informative on what backpackers can do in surabaya. there is a file and 2 computers which shows all the various places we can do in Surabaya in detail, how to get there, etc etc. Breakfast was kinda disappointing. just indomie and an egg. but im not gonna complain as everything else was excellent! Super friendly staff. offered to help us in any way we can. The guests they were having at that time were super friendly too. had a wonderful 2 nights stay there after hiking up Ijen and Bromo.

Low Price but Excelent Hospitality”

Hi guys, I just stayed in Krowi Inn 2 days ago. Its amazing place that I didn't expect before. When I tried to find a hostel in Agoda, I just find the low price rate and of course a comfort place too. But after I arriaved and stayed there its more than I imagined. The place is nice, clean, and the bed is very comfort. The mattress for the bunk beds use a high quality product. And they serve me very well. Excelent hospitality. Its perfect for backpacker. family or group traveler. So Kwowi Inn management, pls keep your clean and comfort. Though your services is very good, I hope you could improve your services. I will stay again at your place if I go to Surabaya and will share your place to my friends and relatives. Good Luck !!!

Your home in Indonesia”

I had a decent stay in Krowi Inn. From Terminal Joyoboyo, you can reached there by using Angkot (code TV) and alight at Jalan Ciliwung. It costs you Rp 4,000. The hostel is so clean and cozy. I have a comfortable night during my stay. However, the location is quite far from the city centre. Surabaya is not like Bandung where angkot is so mainstream and easy to find, so in here, it is better to use taxi to get to the city centre. There are ATM, malls and Surabaya Zoo nearby the hostel. A few nice restaurants are also not too far from the hostel.

Comfortable stay..”

I never expecting this guesthouse is clean as this! The bed really comfortable. The staff really friendly and 100% helpful. Thanks to the owner ride me to House Of Sampoerna that night and showing me places in Surabaya City. They also offer Bromo and Ijen packages with reasonable price. But if they have variety of breakfast could be more good. Over all Im satisfied staying in Krowi Inn and really recommended!

5 star value, 1 star money. The best in town.”

Honestly, I would say this is the best inn I'v ever stayed in Southeast Asia. The inn is really new, so relatively few people know it at the moment, but I definitely want to recommend this lovely inn to everybody who will stay or stopover in Surabaya for various purposes. The management cares every bit of the customers. They tried to help me in every means to prepare my journey to Mt Bromo. When they knew I need a pair of sneaker for Hiking the volcano, they even drove me to the Nike outlet to get the best-priced shoes in town. They also gave me lots of advice for my trip. I also met a travel buddy there.The management knows very well of the city and nearby region., so you can expect helpful information from them and they can speak very good english. Even though it's just an economical inn, it sets very high standard for the room: the mattress rivals Shangri-la, the bed sheet is soft, air-con makes no sound, toilet is flawles . So go and test it yourself. I believe you will agree my review after your stay.

Excellent Value for Money”

We travelled in a group of 5 people. We slept at Krowi Inn for 2 nights in Sept 2014. The condition of the rooms are good and very clean. The toilets are also very clean. The location is not very central but the surrounding area has a mall, 24 hr convenience stores, local eateries and even a KFC nearby. The staff was extremely helpful in securing a car rental for us and also arranging our transfer from the Inn to the airport. Wifi is readily available and you can come and go at any hours of the day. A point to note is that the staff does not speak english, hence you will need to converse in Bahasa Indonesia. There is a number to call between 9am - 9pm to get in touch with an english speaking person. Also, do note that mosquitos can be a problem in the area (not specific to the inn). I would recommend bringing insect repellents especially if you are planning to walk around the area at night. For a short stay in Surabaya, I would definitely go back here again.

Family Stay”

The Krowi Inn was the start of a 6 week journey across Java and Sumatra. We could not have picked a better place to start. Family room was great value. The staff looked after us at every request. Highlight was the owner Gwan taking us for car ride across Surabaya to eat some great food. Thank you so much.

Stay here to do a Bromo/Ijen tour (& avoid scams)”

This is easily the best guest house I have stayed at mainly b/c it’s more of a “fun business” for the owner who likes to travel & owns the property, but would only get a ridiculously low yield if he rented it out. If he’s not trading stocks (as the market is bad now) or running his other businesses, he’s more than happy to take guests out for free to show them around town or get something to eat with them. On different days, he took me and other guests to some outdoor eating places in a ritzy area of West Surabaya; to see some temples and get food in East Surabaya; and then to the House of Sampoerna, the port area (overloaded wooden ships) and to a well known local milk fish restaurant. The main reason to stay here though is to do a Bromo/Ijen tour with an operator he sends A LOT of business too – meaning you avoid the hassles and rip offs if you went yourself or tried to find your own tour. The owner will also sit down and show you on Google Earth the places you will visit and outline all the scams / tricks / ripoffs to avoid plus he has folders full of all the info you need about tourist attractions in Surabaya etc. I had booked for about 5 nights on Agoda and just left my stuff in his office + the room locker to do the 3D/2N tour. Breakfast consists of noodles with an egg + coffee or tea. There is free water + a kitchen area, but no soap/shampoo in the bathrooms (towels are provided). Two of the bunks in the rooms are rather close together, but I don’t see that being a big issue. One thing to note: Mosquitoes are REALLY BAD (no surprise for a tropical lowland area) in the evening if you sit outside - I brought repellent + a plug-in device that uses mats for the room in case any got inside.

Great Value”

I highly recommend a stay here. My first night I did not enjoy my stay at the inn at all. I didn't read the sign that the innkeepers couldn't speak English so I was very frustrated that no one could tell me more about the bromo tour (that I booked this place for specifically). The electricity was also out for most of the evening and there were no other guests besides me. Fortunately there is a great mall nearby and the food options there are endless, so location, for me, was very good. Wifi in the hotel is fast, but if you try to skype it drops pretty frequently. Rooms are also simple but clean and in good condition. Bathrooms are clean and shower is hot! Can't ask for more. The next day, the owners came and gave me tons of information and helped me book my tour. They are local to Surabaya and speak perfect English, so really I would advise to use them as a resource because for me they were invaluable. The owners went out of their way to show me the city, taking me to the sub museum and to a nice place for lunch- really above and beyond. He even helped me plan the rest of my time in Indonesia, which was awesome. The tour itself is a bit chaotic and you spend a lot of time in a bus, but Mt. bromo and Ijen crater are both must-see places in my opinion! Just make sure to stick with the tour guide because one of our group got left behind... Overall, maybe the atmosphere is a little slow but the place is great quality for the price you pay, and the owners are such a valuable resource and help you feel at home.

Value for money”

Initially, I was not holding much expectations for the accommodation as it was cheap. I booked a room with 6 bunk beds. The room was well lit with clean bedsheets. There are 3 shared common toilets at the corridors and the overall condition of the room and the toilets are beyond my expectations. There are big malls around the vicinity approximately 5 to 15 mins walk. There are free wifi in the inn which have rather strong signal. I was really lucky to have meet the owner of Krowi Inn. They are very accommodating and I was really grateful that Mr Krowi introduced us to this nice beef soup!

Big and comfy room”

My friends and I only stayed in Krowi for a day. The housekeeper is very attentive and she was worried for us when we got back late. Krowi is located in front of a road and the road can be quite busy, but we had a good sleep though. Room and toilet are spacious and clean. Beds are comfy. It felt like home. We didn't get to meet the inn owner but I spoke with him and he recommended a few tourist places to us. The inn has got great information of some of the tourist places too. It was too bad that we stayed in Krowi for a day. Will recommend this to travellers who seek for budget yet clean and comfy place to stay in.

Great value for money”

I had no particular plan for Surabaya and was just looking for a place to stay overnight. This place is great for that purpose. It is in similar area as other popular hotels. The price is very reasonable and it includes free breakfast. The bathroom is very clean - cleaner than some of 5-star hotels I have been. I talked to the manager at night asking for advice on a good coffee place. Next morning, he brought the coffee (with his own French press) and asked the staff to prepare a good cup of coffee for me.. I was very impressed.

Comfortable”

Room was very comfortable. Was totally knackered from my trip to Bromo, Ijen and Baluran National Park but having a night here at Krowi Inn was the best! Only thing was I forgot to put a special request for early check in so when I arrived at 5am, I had rang the bell a couple of times (instead of once) and the housekeeper seemed to be mad (maybe because I woke her up very early. Other than that it was good. Very clean, comfy beds, clean toilets, housekeeper cooked breakfast for us and helped with directions to the bus stop.

Informative. Tranquil. Friendly”

The staff were excellent. We arrived not knowing much about Surabaya, so he was able to pull up maps and suggested places to see on the computer in the lobby. The food was nice, fresh, great local fruit. Within about a 10 min walk was a mall with mostly restaurants inside, but there was plenty of variety and the owner of the hostel told us about their daily happy hours where you can get good deals on the food there. The hostel was on a residential type street and inside was very tranquil and quite peaceful, natural environment.

Good value for meney. Owner very helpful”

The hotel is new and very clean. It is very close to the zoo and to Sutos shopping mall where you can try typical Surabaya food (I like trying local food) or plenty of other dining laces. Free water for all the guests in the hostel and the good quality cheap trip to Bromo and Ijen (650KIDR 3D/2N accommodation included) organized by a partner travel organizer. The owner is very friendly and always ready to help. He drove other guests and me to the airport with his own car -free :)

Comfortable stay with excellent host”

This guesthouse is quite small. But tastefully designed. None of the cramped hostel style. There's even a nice garden n smoking area, which is especially great when the street outside is so busy. Surabaya is really hot so we were grateful that the air conditioning here is good. Mr. Guan is the owner and is extremely helpful. He provides a lot of tips and suggestions on how to get around indonesia.

Comfortable stay”

This guesthouse is quite small. But tastefully designed. None of the cramped hostel style. There's even a nice garden n smoking area, which is especially great when the street outside is so busy. Surabaya is really hot so we were grateful that the air conditioning here is good. Mr. Guan is the owner and is extremely helpful. He provides a lot of tips and suggestions on how to get around indonesia.

very helpful self-guided tour information”

it was very comfortable and relaxing, it's so close to the mall where you can find many restaurants. the staff was really nice and told us many things to do not only in surabaya but also our next destinations. He even took us out for great dinner!

reasonable price for solo”

arrived in Juanda Airport at nite, took a taxi from airport to Krowi with 95 thousand rupiah. to go to Bungurasih Terminal Bus is near from the hostel with 5 thousand rupiah with local bus. Krowi also offered the tour for Bromo and Ijen Crater. Can look at their website for the cost.

I enjoyed my stay here”

It's a nice budget place suitable for couples, groups, families or backpackers alike. Very clean, cosy & quiet. WiFi is available - very fast & reachable when at rooms. Otherwise, there is a PC for guests' use. Breakfast is not provided, so, you can either prepare your own at the kitchen (which is at your disposal) or go out. There are lots of food places nearby, especially at the Sutos Mall just a 15 minute walk away. The staff a helpful, but a bit reserved. Overall nice place, enjoyed my stay here & would probably stay here if I were in Surabaya again.