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KSL Hotel & Resort
KSL Hotel & Resort
KSL Hotel & Resort
KSL Hotel & Resort
KSL Hotel & Resort
KSL Hotel & Resort
KSL Hotel & Resort

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7.7

Very good

66,993 reviews

66,993 reviews

Housekeeping1,950
Shops1,349
View354
See map

8.7

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
KSL City Mall

20 m

Dinosaurs Alive Water Theme Park

100 m

Pasar Malam

170 m

Malaysia Institute of Management

430 m

Holiday Plaza

430 m

Popular landmarks
Arulmigu Sri Rajakaliamman Glass Temple

1.7 km

Johor Zoo

2.4 km

Angry Birds Activity Park

2.4 km

Johor Bahru City Square

2.6 km

Jalan Wong Ah Fook

3.0 km

Closest landmarks
Sawadee thai massage and hotel

230 m

Theesan clinic CG

250 m

Dignostic Centre Sdn Bhd

340 m

Klinik Mesra Plaza

370 m

Century Medical Centre

370 m

KSL Hotel & Resort

No.33, Jalan Seladang, Taman Abad, Johor Bahru City Center, Johor Bahru, Malaysia, 80250 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Johor Bahru City Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Legoland Malaysia. Rated with 4.5 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

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Highlights

Located in heart of Johor Bahru

Front desk [24-hour]

Airport transfer

Excellent breakfast

Excellent view

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Fitness center

Swimming pool [outdoor]

Free Wi-Fi in all rooms!

Luggage storage

This property is in high demand!

270 travelers have booked today.

Value for money7.8
Distance to city center4 KM
Location rating8.7
Nearest airportSeletar Airport (XSP) - Singapore
Distance to airport14.5 km

Rooms available at KSL Hotel & Resort

Very good
Room comfort & quality

7.6

Executive Duplex Suite
...
  • Room size: 270 m²/2906 ft²
  • City view
  • 1 king bed & 1 king bed & 1...
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3 Bedroom Apartment
...
  • Room size: 139 m²/1496 ft²
  • City view
  • 1 queen bed and 1 king bed ...
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3-Bedroom Executive Penthouse A
...
  • Room size: 279 m²/3003 ft²
  • City view
  • 1 king bed & 1 queen bed & ...
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2-Bedroom Premier Apartment with 1 King Bed, 1 Queen Bed and Private Pool
...
  • Room size: 89 m²/958 ft²
  • Pool view
  • 1 king bed & 1 queen bed
Enter dates to see prices
2-Bedroom Premier Apartment with 1 King Bed, 1 Single Bed and Private Pool
...
  • Room size: 89 m²/958 ft²
  • Pool view
  • 1 single bed & 1 king bed
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3-Bedroom Premier Apartment with Private Pool A
...
  • Room size: 253 m²/2723 ft²
  • Pool view
  • 1 king bed & 1 queen bed & ...
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4 Bedroom Apartment
...
  • Room size: 170 m²/1830 ft²
  • City view
  • 2 queen beds and 1 king bed...
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3-Bedroom Executive Penthouse B
...
  • Room size: 279 m²/3003 ft²
  • City view
  • 1 king bed & 1 king bed & 1...
Enter dates to see prices
4-Bedroom Duplex
...
  • Room size: 270 m²/2906 ft²
  • City view
  • 1 king bed & 1 king bed & 1...
Enter dates to see prices
3-Bedroom Premier Apartment
...
  • Room size: 139 m²/1496 ft²
  • Pool view
  • 1 king bed & 1 queen bed & ...
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at KSL Hotel & Resort?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to KSL Hotel & Resort?

KSL Hotel & Resort is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 200 MYR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at KSL Hotel & Resort also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, KSL Hotel & Resort has a car park right on site for maximum convenience. Parking is free for guests.

Is breakfast offered at KSL Hotel & Resort?

Start your mornings right, with the continental and buffet breakfast options offered at KSL Hotel & Resort. Adults can enjoy breakfast offered with an additional charge of 40 MYR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at KSL Hotel & Resort?

KSL Hotel & Resort features 2 on-site restaurants for your dining convenience. You can pick and choose from a wide array of cuisines including international and western. Dishes are served in buffet during opening hours. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can special events be hosted at KSL Hotel & Resort?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at KSL Hotel & Resort. Small or intimate events like birthday parties can also be accomodated. In-house catering service is offered to help your event go smoothly.

Can business events be hosted at KSL Hotel & Resort?

On-site venues and convenient event services make KSL Hotel & Resort an ideal choice for hosting events such as conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 250 people. An extensive range of facilities and services including free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at KSL Hotel & Resort?

KSL Hotel & Resort does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to KSL Hotel & Resort?

The closest train, metro, or bus station is Sentral Kotaraya Bus Terminal, 2.4 km away from KSL Hotel & Resort.

What restaurants are nearby KSL Hotel & Resort?

KSL Hotel & Resort’s neighborhood is Johor Bahru City Center which includes popular restaurants such as Restoran ZZ Sup Tulang, Zaituna Restaurant and Banafee Village.

What popular shopping places are close to KSL Hotel & Resort?

Located in the Johor Bahru City Center area, KSL Hotel & Resort is close to great shopping choices like Johor Bahru City Square, KSL City Mall and Komtar JBCC.

What are popular attractions near KSL Hotel & Resort?

KSL Hotel & Resort is located in Johor Bahru City Center area, which is famous for attractions such as Angry Birds Activity Park, Johor Zoo and Arulmigu Sri Rajakaliamman Glass Temple.

What popular beaches are close to KSL Hotel & Resort?

KSL Hotel & Resort is located in the Johor Bahru City Center area, which includes Lido Beach.

What popular natural sightseeing spots are close to KSL Hotel & Resort?

KSL Hotel & Resort is located within Johor Bahru City Center, which makes it conveniently close to natural sights including Istana Park, Endau-Rompin National Park and Kukup Island Johor National Park.

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Explore the neighborhood

What people love about KSL Hotel & Resort

  • 8.4

    Excellent
    Location

    "Great location."

    Yvonne

    |

    November 26, 2022

  • 9.6

    Exceptional
    Cleanliness

    "Room is clean n big."

    Tony

    |

    November 26, 2022

  • 8.8

    Excellent

    "Hotel with shopping mall is so convenient for family with kids."

    LAY

    |

    November 26, 2022

Property ranking|Compared to 2,887 Johor Bahru properties
See all rankings
Room comfort score
7.6/10
Room size
117 sqm.
Location score
8.7/10
Couples review score
8/10
Better than
99
%
of Johor Bahru properties
Bigger than
99
%
of Johor Bahru properties
Better than
94
%
of Johor Bahru properties
Better than
92
%
of Johor Bahru properties
Overall rating:

7.8

Very good
57,867 reviews
Cleanliness
7.6
Facilities
7.6
Location
8.7
Read all reviews >
What travelers say they love:
Our rooms were pleasantly upgraded at point of check in.
Hou from Singapore
Family with young children
More about KSL Hotel & Resort

More about KSL Hotel & Resort

KSL Hotel & Resort

You'll love the exceptional convenience during your stay at KSL Hotel & Resort, located right in the heart of the city center, with an easy access to everything in Johor Bahru. KSL Hotel & Resort is located just 2.7 km from Johor Bahru Sentral Railway Station, providing your days with easy city access and great exploration options.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by KSL Hotel & Resort. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Johor Bahru can be assisted with the shuttle services available here.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. The hotel's ticket service can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at KSL Hotel & Resort.
You can also get small travel items and sundries at the convenience stores without having to leave the KSL Hotel & Resort. Smoking may only take place in restricted designated areas.
Rooms at KSL Hotel & Resort are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The specially-designed rooms at KSL Hotel & Resort offer more than one layout option, including rooms that have separate living room and balcony or terrace. The hotel's in-room entertainment is second to none, with daily newspaper, television and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator, bottled water, a coffee or tea maker, instant coffee and instant tea are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at KSL Hotel & Resort, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Regardless of any dietary restrictions you may have, you'll eat well at KSL Hotel & Resort which has a selection of halal options.
Once there, be sure to check out bar for some in-house nighttime fun. Vending machines are on 24 hours a day, so you can grab a snack at any time of day or night.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, KSL Hotel & Resort has a range of activities that will meet your needs. While you're there, be sure to take some time to explore the easily accessible beach. Warm up at the end of the day with a visit to the salon and sauna. The many offerings at KSL Hotel & Resort ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool.
With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. You won't need to go far to experience fun water sports, with the convenience of water park provided. Test your skills! Get competitive with your travel group or other guests, at the hotel's mini golf course and ping-pong table. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.


Around the property

While in Johor Bahru, take some time to venture outside of KSL Hotel & Resort. Your journey through Johor Bahru can be completed with a short shopping stop at Johor Bahru City Square located 2.5 km away.


Reasons to stay here

Verified reviews for this hotel's food and dining options score it better than 99% of accommodations in the city.
Travelers who stayed here really appreciated the location, scoring it better than 93% of the city's other options.
This accommodation beats more than 98% of competition in the city on room comfort.

Amenities and facilities
Very good
Facilities

7.6

Most talked about facilities

Housekeeping

2,244 mentions

Swimming Pool

1,333 mentions

Breakfast

1,210 mentions

Internet

1,094 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Malay

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Fitness center
  • Mini golf course
  • On-site entertainment
  • Sauna
  • Swimming pool [outdoor]
  • Table tennis
  • Ticket services
  • Tours
  • Water park

Cleanliness and safety

  • Body thermometer
  • Breakfast in room
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Rooms sanitized between stays
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Kitchen
  • Restaurant [halal]
  • Restaurants
  • Room service
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Currency exchange
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Kids meal
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • Exterior corridor
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Shuttle service

Available in all rooms

  • Air conditioning
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • Individual air conditioning
  • Ironing facilities
  • Shower
  • Toiletries
  • Towels
  • TV [flat screen]
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Halal
Restaurants on site

Restaurant

  • Cuisine: Asian, Chinese, Malaysian
  • Menu: Buffet, A-la-carte
Location
No.33, Jalan Seladang, Taman Abad, Johor Bahru City Center, Johor Bahru, Malaysia, 80250
Excellent
Location

8.7

Airports

  • Seletar Airport (XSP) - Singapore
    14.5 km 30 min drive
  • Senai International Airport (JHB) - Malaysia
    20.1 km 42 min drive

Public transportation

  • Sentral Kotaraya Bus Terminal
    2.5 km 11 min drive
  • JB Sentral Railway Station
    2.5 km 11 min drive

Hospital or clinic

  • Theesan clinic CG
    250 m

Shopping

  • Johor Bahru City Square
    2.6 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • KSL City Mall
    20 m
  • Arulmigu Sri Rajakaliamman Glass Temple
    1.7 km
  • Johor Zoo
    2.4 km
  • Angry Birds Activity Park
    2.4 km
  • Johor Bahru City Square
    2.6 km
  • Jalan Wong Ah Fook
    3.0 km
  • Sultan Abu Bakar State Mosque
    3.4 km
  • Danga Bay
    4.5 km
  • Paradigm Mall Johor Bahru
    9.2 km
  • Legoland Malaysia
    16.2 km

Nearby landmarks

  • KSL City Mall
    20 m
  • Dinosaurs Alive Water Theme Park
    100 m
  • Pasar Malam
    170 m
  • Sawadee thai massage and hotel
    230 m
  • Theesan clinic CG
    250 m
  • Dignostic Centre Sdn Bhd
    340 m
  • Klinik Mesra Plaza
    370 m
  • Century Medical Centre
    370 m
  • Specialist Women Hospital Sdn Bhd
    390 m
  • LAFAVIO
    400 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • The fee for table tennis bat is RM 3 per bat per hour.
  • Children 4 - 12 years old will be charged for the children's meal.
  • Check-in is located at a different location from the property's address. Guests are required to check-in at KSL reception (Hotel Wing).
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee200 MYR
  • Distance from city center4 KM

Extras

  • Breakfast charge (unless included in room price)40 MYR

The property

  • Number of restaurants2
  • Number of rooms 904
  • Room voltage220
  • Year property opened2012

Reviews of KSL Hotel & Resort from real guests

Provided by verified guests of Agoda
7.8
/
10
Cleanliness7.6
Facilities7.6
Location8.7
Room comfort and quality7.6
Service7.6
Value for money7.8
High score for Johor Bahru
Rating
9+ Exceptional (6,204)
8-9 Excellent (5,273)
7-8 Very Good (9,840)
6-7 Good (4,484)
<6 Below Expectation (5,929)
Time of the year
Mar - May (7,525)
Jun - Aug (8,160)
Sep - Nov (7,678)
Dec - Feb (8,367)
All guests (57,867)
All room types
All languages

Show reviews that mention 

Showing 31,730 verified guest comments
12345
10.0
Exceptional
Dee from Singapore
Couple
Super King
Stayed 2 nights in May 2022

Exceptional”

Ive booked this KSL hotel as i am very used to this place and had always book the place previously .. i would hv said now, their service is impeccable ! I was very impressed with the welcome gesture and hospitality that i had received once i reached to the check in counter ... no doubt everyone was wearing mask but behind it, you could see and feel the smile that they had given and the tone of voice while talking to you .. very inviting and even though everyone was busy serving other guest .. they did not failed to acknowledge me when i was checking in .... i booked the super king room which has a massive bed and was very comfortable .. a few slights cons was the mini fridge was not working at all and the air con was very cold even when we turn the temp high ... No doubt still we were very happy with our stay...

Reviewed May 26, 2022

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10.0
Exceptional
Juliana from Malaysia
Family with young children
Superior Triple
Stayed 1 night in May 2019

Pleasant short stay with young kids”

I chose Superior triple room to accommodate 2 adults (my younger sister and I) and 2 children (age 5 and 7), with no breakfast, during Ramadan. It was just the right size of room for 4 of us, with the swimming pool and water theme park at 7th floor, and KSL Mall adjacent to the hotel. Check-in check-out was smooth. We bought KFC meals to break fast in the room, and asked some plates, additional mugs, and some spoons from the hotel. Our request was fulfilled efficiently. Knowing that the room service was available 24h, we ordered pizza for sahur 45 minutes earlier as advised by the hotel staff. The pizza was delicious. The only glitch which can be considered minor depending on circumstances, was payment for the room service meal. I specifically said payment by card when I ordered (payment method was asked during the order), but the staff who delivered the pizza insisted for cash. Luckily I did have some cash which I withdrew earlier at the mall. Then the staff who insisted the cash payment said he didn't have change. He did come back to give my change, but this still annoyed me a bit because why would you insist on cash yet not ready with small change? Other than that, everything else was perfect. I will definitely stay here again when I go to JB, and will recommend this hotel with no hesitation.

Reviewed June 09, 2019

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10.0
Exceptional
Sow from Malaysia
Family with young children
Super King
Stayed 3 nights in April 2022

Best location ”

This is my second time to stay here in this hotel....Walking distance to all eatery, shopping mall is just at the lobby of hotel and food court in the mall, There is also Monday night market just right in front of the hotel (not recommended to drive out from 4pm to 11pm on this day due the night market causes the heavy traffic and crowd on this day). Swimming pool is clean suits kids, or you can pay extra to enter the dinosaur waterpark (there is discount for hotel guest), Also there's a food court with local food 10 minutes walk from hotel (what you can find here : satay, curry fish head, claypot chicken rice, lobak, grill fish, sugar cane water...) Also another side of the hotel, with the whole row of shoplot you can find food such as bak kut teh, wanton noodle, curry noodle, chicken rice.... 25minutes drive to Legoland. Will definitely come here again and stay in this hotel on my next visit....

Reviewed May 03, 2022

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10.0
Exceptional
NURUL from Malaysia
Family with teens
2-Bedroom Premier Apartment with 1 King Bed, 1 Single Bed and Private Pool
Stayed 1 night in October 2021

Exceptional! ”

Booked 2-room apartment with private pool. Check-in a bit confusing, need to check in at hotel lobby but then have to bring your car to park at the other side of the mall for apartments. Lifts can also be confusing, so make sure you take the correct one as stated in your checkin card. Despite all that, we were really happy with the apartment. Very spacious. Big and clean private pool, almost 3 to 4 times bigger than grand lexis. Got bath tub in main bathroom. Kitchen complete with big fridge, rice cooker, electric stove and microwave and clean cookware. Will come again next time.

Reviewed October 08, 2021

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10.0
Exceptional
Sow from Malaysia
Family with young children
Super King
Stayed 3 nights in March 2022

Good location and clean”

Good location Hypermarket (lotus) and this is actually a shopping mall is just next to the hotel (walk thru lobby of hotel ), convenient. Eatery is also walking distance. There's a Vietnamese restaurant authentic Vietnam food. Will come again for the food! 25min drive to legoland. The dinosaur water park in the hotel is chargeable at RM 20 for hotel guest. Would be great if is complimentary for hotel guest... Will definitely come back again! Not to forget about the cleanliness and water shower with strong water pump.

Reviewed March 15, 2022

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Dear Sow , Warmest greetings from KSL Hotel & Resort, Johor Bahru! Thank you for your recent stay and sharing your kind review. We are glad to hear that you had a pleasant stay with us & enjoyed the facilities and services provided. We look forward to welcoming you again in the future. Thank you and pleasant day!

Responded April 05, 2022
KSL Hotel & Resort
10.0
Exceptional
Dylan from Singapore
Couple
Superior Queen
Stayed 2 nights in November 2019

Great stay, as usual with this hotel.”

Wanted to unwind over the weekend and decided to stay here for two nights. Conveniently located just beside KSL mall, with abundant of street food, restaurants and massage places in the vicinity. Satisfied with the clean non-smoking superior room with a view on the eighteenth floor, including basic facilities such as a mini-fridge, safe box and TV. Customer service is excellent. Staff are polite and quick to render assistance when prompted. Great experience, weekend well spent.

Reviewed November 12, 2019

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Dear Dylan , Warmest greetings from KSL Hotel & Resort, Malaysia! Thank you for your recent stay and sharing your kind review. We are glad to hear that you had a pleasant stay with us & enjoyed the facilities and services provided. We look forward to welcoming you again in the future. Thank you and pleasant day!

Responded November 12, 2019
KSL Hotel & Resort
10.0
Exceptional
Mary from Australia
Couple
Superior King
Stayed 2 nights in February 2020

Very nice location. Got a free room upgrade and free of charge early check in. Highly recommended.”

Very nice location. Got a free room upgrade and free of charge early check in. Highly recommended. We will stay here again. It's my second time to stay in this hotel. Very clean and spacious room. Just a step away in the shopping mall. You don't have to go out to look for the restaurants and shopping, everything in one location. It's value for money, Starbucks located just in the hotel lobby.

Reviewed February 08, 2020

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Dear Mary, Warmest greetings from KSL Hotel & Resort, Johor Bahru! Thank you for your recent stay and sharing your kind review. We are glad to hear that you had a pleasant stay with us & enjoyed the facilities and services provided. We look forward to welcoming you again in the future. Thank you and pleasant day!

Responded February 11, 2020
KSL Hotel & Resort
10.0
Exceptional
Yong from Singapore
Group
Superior Twin
Stayed 1 night in June 2022

Best value for money/quality JB Hotel”

Booked 1 night stay at KSL Hotel & Resort for myself and the experience is awesome for the amount I’ve paid! I booked the Twin room for SGD$56 on a Thursday. Parking was easy to locate and about RM12 from 9pm to 1pm the next day. Paid using TouchNGo. The check in was rather swift as it only took about 2 mins to receive my keycard. A room at level 19 in Tower 1 was not bad with a nice view overlooking Tmn Pelangi side. Clean room with TV, SG pin plugs, and some standard amenities. However, there is some issue with my door lock and at times couldn’t scan from outside. I had to get the receptionist to assist me but they were really fast and efficient. Honestly for the price paid, definitely an awesome buy.

Reviewed July 01, 2022

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10.0
Exceptional
Keng from Singapore
Couple
Room Assigned on Arrival
Stayed 2 nights in November 2019

great stay as usual at KSL”

I was given 20th floor this time and it was great room and very clean. also the staff Umi recognized us and made us felt so welcome. the housekeeping have made our room so warm and welcoming. best of all it is clean and not noisy. also great view as usual. and the breakfast taste good with lots of choices. only thing is certain time is too crowded and long wait for lift. a recommeded place to stay at

Reviewed November 12, 2019

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Dear Keng , Warmest greetings from KSL Hotel & Resort, Johor Bahru! Thank you for your recent stay and sharing your kind review. We are glad to hear that you had a pleasant stay with us & enjoyed the facilities and services provided. We look forward to welcoming you again in the future. Thank you and pleasant day!

Responded November 12, 2019
KSL Hotel & Resort
10.0
Exceptional
Kaylee from Singapore
Couple
Superior King
Stayed 1 night in April 2019

SERVICE”

We stayed in KSL for 01 night on 23/04/19 - Rm2722. It was by far the greatest experience coupled with the exemplary service rendered by their front office staff - Mr Shafieq. As we experienced very poor wifi connections during our previous visits, thus the following was being shared with Mr Shafieq. Mr Shafieq not only promptly apologize for the poor wifi connections that we experienced back then, he even went the extra miles by offering us a complimentary upgrade to a Premier Deluxe Rm. Minutes after entering the room, Shafieq called up the room to ensure the Wifi was functioning to our expectations, such top notch service gesture by him in will indeed commendable, giving us a substantial dosage of the pleasant feeling of homecoming. Room size was decent with all amenities neatly placed. With such exceptional service rendered, it's certainly the top choice to whomever seeking for accommodations within the JB area.

Reviewed April 24, 2019

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10.0
Exceptional
Kristabella
Couple
Premier Deluxe - 1 King Bed with Bathtub
Stayed 1 night in October 2019

KJ Couple Romantic Time”

Room given to me was the highest floor. I booked with bathtub. Love the transparent bathroom. Room and toilet was clean. Was given 2 set of shower gel , shampoo , conditioner , hand soap , lotion and toothbrush. Everything given was a pair. Enjoy it much... Tv got a lot of channel and show to watch also. Did not went to the swimming pool as I see is nothing much interest me. Hope the hotel can improve to have a bathtub in every room for all guest to enjoy. Thank You

Reviewed November 24, 2019

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Dear Kristabella , Warmest greetings from KSL Hotel & Resort, Johor Bahru! Thank you for your recent stay and sharing your kind review. We are happy to hear about the pleasant experience you encountered during your stay. We appreciate your valuable feedback as it helps us to identify the areas can improve the guest experience. We look forward to providing you with the best possible service in the future Thank you and pleasant day!

Responded November 26, 2019
KSL Hotel & Resort
10.0
Exceptional
Hairunnisa from Malaysia
Family with young children
Superior Twin
Stayed 2 nights in December 2019

good location”

pros - good location .mall linked to the hotel. eateries all around walking distance. - room clean & tidy - variety option for breakfast buffet cons - not so friendly parking space as we have to share with mall customer. Should have parking space for hotel guest only. - not worth to pay for the dino water park on the 1st day we arrive, as i see all the hotel guest enter the dino water park for free on our 2nd day at the hotel. - very bad wifi reception

Reviewed December 19, 2019

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Dear Hairunnisa , Warmest greetings from KSL Hotel & Resort, Johor Bahru! Thank you for your recent stay and sharing your kind review. We are sorry to hear about the unpleasant experience you encountered during your stay. We appreciate your valuable feedback as it helps us to identify the areas can improve the guest experience. We look forward to providing you with the best possible service in the future Thank you and pleasant day!

Responded January 01, 2020
KSL Hotel & Resort
10.0
Exceptional
Liyana from Singapore
Couple
Super King
Stayed 2 nights in March 2019

Short staycation”

Clean and comy bed. Spacious easy access.. Inroom dining was great especially lambchop but it always have no stock not sure why as weekend there is many tourist and chef should be able to know quota of stock. Wifi was so so as at times no wifi n its down whole day.. Mgmt shld look inyo this as wifi is important fornguest especially if urgent calls nd to be made as data roam is expensive. Not the firstime it is unaccesible. Front desk was friendly especially ms Davella and maisarah. They have help me on most of my transaction of checking in.. Very patient and attentive.. Thumb up for ur service dearies.. As im one of the regulars hence they remember me. Keep up the good work ladies.. I will always come bk again n again

Reviewed April 02, 2019

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10.0
Exceptional
Hua from Singapore
Group
4 Bedroom Apartment
Stayed 1 night in January 2019

Exceptional”

Our check in was on Friday afternoon, which there was not many in queue. Hence, the process of check in was quite fast. The staff handling our check in and check out were efficient and friendly. The apartment was very clean and spacious. Towels and toiletries were provided. All rooms are air conditioned. Security was quite good as the access card will only serve the level u are staying only. Overall, the stay was enjoyable.

Reviewed January 19, 2019

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Dear Hua, Warmest greetings form KSL Hotel & Resort, Malaysia! Thank you for choosing us and sharing your kind review. We are glad to hear that you had a pleasant stay with us & enjoyed the facilities and services provided. We look forward to welcoming you again in the near future. Thank you and have a pleasant day!

Responded January 25, 2019
KSL Hotel & Resort
10.0
Exceptional
Zsanderleene from Singapore
Couple
Superior Twin
Stayed 2 nights in August 2019

Very convenient hotel”

The location is the best. Just below the hotel is the mall where you can have nice food, massage and shopping. You can go to other malls like Midvalley Southkey mall, Aeon mall and City Square for just 7RM. Only 30+RM if you wnat to go to JPO. Good breakfast buffet. The room is spacious and clean. We will definitely go back to this hotel and will definitely recommend to my friends.

Reviewed August 21, 2019

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Dear Zsanderleene, Warmest greetings from KSL Hotel & Resort, Johor Bahru! Thank you for your recent stay and sharing your kind review. We are glad to hear that you had a pleasant stay with us & enjoyed the facilities and services provided. We look forward to welcoming you again in the future. Thank you and pleasant day!

Responded August 21, 2019
KSL Hotel & Resort
10.0
Exceptional
Peter from Singapore
Couple
Superior King
Stayed 1 night in May 2019

Easy check in/out. Pleasant polite front desk staff”

Easy check in/out. Pleasant polite front desk staff. Nice, big, clean room superior king. Will definitely stay again. Cons (for feedback only not complain) torn bath towel. Rubbish smell from tower 2 lift lobby. cigarette smell from a non smoking floor (this is not the hotel's fault but the irresponsible guests). Anyway THANK YOU KSL!

Reviewed May 22, 2019

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10.0
Exceptional
Edwin from Malaysia
Solo traveler
Superior Queen
Stayed 4 nights in September 2020

Unfortunate Incident ”

Stayed here a few times which i personally love it. Staffs were gracious and wonderful people to chat with. Enjoy my stay tremendously. The LG food court is extremely appealing and convenient to purchase than straight to the room. However, my last trip in September was a spoiler. My car boot was broken into at the basement car park located in the hotel. Fortunately, nothing valuable stolen but did lost some items. But the cost of repairs and inconveniences. Anyway, will not blame the hotel cos the basement is also the parking for patrons of the mall. Hope the management will look into providing better security for it's hotel guests. Maybe a restricted parking area with own security rather than the mall's security.

Reviewed September 27, 2020

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Dear Md, Warmest greetings from KSL Hotel & Resort, Johor Bahru! Thank you for your recent stay and sharing your feedback. We are sorry to hear about the unpleasant experience you encountered during your stay. We appreciate your valuable feedback as it helps us to identify the areas can improve the guest experience. We look forward to welcoming you again in the future. Thank you and pleasant day!

Responded May 11, 2021
KSL Hotel & Resort
10.0
Exceptional
Mei from United States
Family with young children
Superior King
Stayed 1 night in January 2020

Clean, bed is comfortable, value for mone”

Pro Clean, comfortable bed and pillow, good location, great place for short getaway Con Bed sheets are old with stains, both me and my in laws room. But I assume it’s clean. Overall the hotel is really very nice and comfortable just One thing that I really hope the hotel will improve that is the shampoo and conditioner they provide. it’s too cheap for this hotel standard

Reviewed January 12, 2020

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Dear Mei, Warmest greetings from KSL Hotel & Resort, Johor Bahru! Thank you for your recent stay and sharing your kind review. We are glad to hear that you had a pleasant stay with us & enjoyed the facilities and services provided. We look forward to welcoming you again in the future. Thank you and pleasant day!

Responded January 28, 2020
KSL Hotel & Resort
10.0
Exceptional
Harshinder from Singapore
Family with young children
Superior Triple
Stayed 2 nights in October 2019

A very good hotel for couples, and family.”

Firstly the hotel location is perfect. with many shopping malls and eateries nearby. and the hotel has its very own mall too. you can shop till you drop. Clean and nice cosy rooms Good housekeeping service too. Clean toilets too. The only thing that I didn't like was the hotel room service, its extremely slow so that's the only point that I would want to give the lowest point to. Nice swimming pool and they have an amazement pool kind of nice for the kids. Overall I would give this hotel 8.8 points over 10. Thank you so much KSL. Schindegill

Reviewed April 20, 2020

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Dear Harshinder , Warmest greetings from KSL Hotel & Resort, Johor Bahru! Thank you for your recent stay and sharing your kind review. We are glad to hear that you had a pleasant stay with us & enjoyed the facilities and services provided. We look forward to welcoming you again in the future. Thank you and pleasant day!

Responded November 23, 2020
KSL Hotel & Resort
10.0
Exceptional
Nurselawati from Singapore
Family with young children
Superior Queen
Stayed 2 nights in March 2019

Its absolutely great! ”

Its my first time stay at KSL its superb... The cleaness of the hotel the staffs respond whenever ask for help and answer according to my enquires... Breakfast not bad lots of variety lots of shopping places you can shop... Very convenient to move around.... Lots of stalls and restaurant to dine in...

Reviewed March 26, 2019

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