select your datePlease enter your stay dates to see price
KSL Hotel & Resort

"Good location and easily accessible to anywhere."

Rosnani - March 16, 2020
Junior Suite with King Bed KSL Hotel & Resort
Lobby KSL Hotel & Resort
Swimming pool [outdoor] KSL Hotel & Resort
See all 64 photos
2019

KSL Hotel & Resort

No.33, Jalan Seladang, Taman Abad, Johor Bahru City Center, Johor Bahru, Malaysia, 80250 - See map
Free Wi-Fi
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Front desk [24-hour]
Hassle-free check in
Close to KSL City Mall
Within 20 m of property
See map
Popular landmarks
KSL City Mall 20 m
Dinosaurs Alive Water Theme Park 100 m
Pasar Malam 170 m
Theesan clinic CG 250 m
Dignostic Centre Sdn Bhd 340 m
Klinik Mesra Plaza 370 m
Century Medical Centre 370 m
Specialist Women Hospital Sdn Bhd 390 m
LAFAVIO 400 m
Grand Paragon Hotel 420 m
Nearby landmarks
KSL City Mall 20 m
Arulmigu Sri Rajakaliamman Glass Temple 1.73 km
Johor Zoo 2.38 km
Angry Birds Activity Park 2.43 km
Johor Bahru City Square 2.61 km
Jalan Wong Ah Fook 2.96 km
Sultan Abu Bakar State Mosque 3.41 km
Danga Bay 4.51 km
Paradigm Mall Johor Bahru 9.19 km
Legoland Malaysia 16.17 km
8.7

Excellent

Location rating score

1.31 kilometers from city center
Popular neighborhood

This property is in high demand!

18 travelers have booked today.

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
  • Airport transfer

  • Located in heart of Johor Bahru

  • Free Wi-Fi in all rooms!

  • Sauna

  • Air conditioning

Cheaper than 91% of all properties in Johor Bahru in the last 24 hoursCompared to 2,439 Johor Bahru properties at Agoda for various dates
Value for money7.8
Distance to city center4 KM
Location rating8.7
Nearest airportSeletar Airport (XSP) - Singapore
Distance to airport14.5 km

Rooms available at KSL Hotel & Resort

Very good
Room comfort & quality
7.6
Executive Duplex Suite
...
  • Room size: 270 m²/2906 ft²
  • City view
  • 1 king bed & 1 king bed & 1...
Enter dates to see prices
3 Bedroom Apartment
...
  • Room size: 139 m²/1496 ft²
  • City view
  • 1 queen bed and 1 king bed ...
Enter dates to see prices
2-Bedroom Premier Apartment with 1 King Bed, 1 Single Bed and Private Pool
...
  • Room size: 89 m²/958 ft²
  • Pool view
  • 1 single bed & 1 king bed
Enter dates to see prices
3-Bedroom Executive Penthouse A
...
  • Room size: 279 m²/3003 ft²
  • City view
  • 1 king bed & 1 queen bed & ...
Enter dates to see prices
2-Bedroom Premier Apartment with 1 King Bed, 1 Queen Bed and Private Pool
...
  • Room size: 89 m²/958 ft²
  • Pool view
  • 1 king bed & 1 queen bed
Enter dates to see prices
Executive 4 bedroom Duplex - 3 King Bed & 3 Single Bed
...
  • Room size: 270 m²/2906 ft²
  • Shower and bathtub
  • 1 queen bed & 1 queen bed &...
Enter dates to see prices
4 Bedroom Apartment
...
  • Room size: 170 m²/1830 ft²
  • City view
  • 1 single bed and 2 queen be...
Enter dates to see prices
3-Bedroom Executive Penthouse B
...
  • Room size: 279 m²/3003 ft²
  • City view
  • 1 king bed & 1 king bed & 1...
Enter dates to see prices
Executive 4 Bedroom Duplex
...
  • Room size: 270 m²/2906 ft²
  • Balcony/terrace
  • 1 king bed & 1 king bed & 1...
Enter dates to see prices
3-Bedroom Premier Apartment
...
  • Room size: 139 m²/1496 ft²
  • Pool view
  • 1 king bed & 1 queen bed & ...
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at KSL Hotel & Resort?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to KSL Hotel & Resort?

KSL Hotel & Resort is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 200 MYR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at KSL Hotel & Resort also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, KSL Hotel & Resort has a car park available for guests. Parking is free for guests.

Is breakfast offered at KSL Hotel & Resort?

Start your mornings right, with the continental and buffet breakfast options offered at KSL Hotel & Resort. Adults can enjoy breakfast offered with an additional charge of 60 MYR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at KSL Hotel & Resort?

KSL Hotel & Resort features 2 on-site restaurants for your dining convenience. You can pick and choose from a wide array of cuisines including international and western. Dishes are served in buffet during opening hours. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can special events be hosted at KSL Hotel & Resort?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at KSL Hotel & Resort. Small or intimate events like birthday parties can also be accomodated. In-house catering service is offered to help your event go smoothly.

Can business events be hosted at KSL Hotel & Resort?

On-site venues and convenient event services make KSL Hotel & Resort an ideal choice for hosting events such as conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 250 people. An extensive range of facilities and services including free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at KSL Hotel & Resort?

KSL Hotel & Resort does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

Show more questions
See map
Explore the neighborhood

What people love about KSL Hotel & Resort

  • 9.2
    Exceptional
    Location

    "Location is great, directly at the mall."

    Kandy

    |

    March 18, 2020

  • 7.2
    Very good
    Location

    "Location is fantastic, value for money."

    Rachel

    |

    March 15, 2020

  • 9.6
    Exceptional
    Location

    "Good location with fantastic view"

    Siang

    |

    March 18, 2020

Property ranking|Compared to 2,439 Johor Bahru properties
See all rankings
Room size
94 sqm.
Room comfort score
7.6/10
Location score
8.7/10
Couples review score
8.0/10
Bigger than
99
%
of Johor Bahru properties
Better than
98
%
of Johor Bahru properties
Better than
96
%
of Johor Bahru properties
Better than
94
%
of Johor Bahru properties
Up to 30% off with Agoda Insider Deals!

Prices drop the moment you sign in!

Sign in now
Overall rating:
7.8
Very good
48,389 reviews
Cleanliness
7.7
Facilities
7.6
Location
8.7
Read all reviews >
What travelers say they love:
Food for dining room is tasty and big portion.
Md from Malaysia
Solo traveler
More about KSL Hotel & Resort

More about KSL Hotel & Resort

KSL Hotel & Resort Johor Bahru is the largest integrated resort in Johor. The hotel contains 904 rooms, suites and 10 function rooms. Besides located in the city center and near to Singapore-Johor Bahru causeway (5minutes), the hotel is also connected the shopping mall which offers a complete new experience for you and your family to explore. You will be able to find hypermart (Tesco) and lots of eateries within the premise and never need to go out.

With wide range of facilities and activities, we can assure that your stay is fully utilised. Those facilities and activities include Gym, Sauna, Swimming pool, Dinosaur Water Theme Park, Golf simulator, Cinema, Family KTV, Spa and many more.

You are also close to the entertainment hotspots like the Legoland (20minutes) and Puteri Harbor (25minutes). We do provide shuttle bus and tickets to the Legoland and also Universal Studio Singapore.

Show less

Most talked about facilities

Housekeeping
2,244 mentions
Swimming Pool
1,335 mentions
Breakfast
1,212 mentions
Internet
1,094 mentions

What they offer

8.0
Very good

"the recent experience was significant."

qiu

|

March 12, 2020

View all reviews
Show less

Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show less

Food and dining

Breakfast options

American
Asian
Continental
Halal

Restaurants on site

Restaurant
Cuisine:Asian, Chinese, Malaysian
Menu:Buffet, A-la-carte

Nearby restaurants

Asian cuisine
Asian cuisine
Taiwan Recipe
180 m Asian, Taiwanese
Absolute Thai - KSL
260 m Asian, Thai
Wong Kok Char Chan Teng
260 m Asian, Chinese
Chinese cuisine
Chinese cuisine
One Asea
240 m Chinese
Farmland Porridge Steamboat
290 m Chinese
Hock Heng Pandan Beef Ball
760 m Chinese, Minority Chinese
Cafe
Cafe
My Pitstop Cafe & Bistro
670 m Cafe
Scribble Garden Cafe
750 m Cafe
Sweet Blossom Coffee Roasters
890 m Cafe

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show less

Property's guest policies

Show less

Some helpful facts

Show less

Property announcements

Show less

Reviews of KSL Hotel & Resort from real guests

Provided by verified guests of Agoda
Agoda Reviews (48389)Booking.com Reviews (6991)
7.8
/
10
Cleanliness7.7
Facilities7.6
Location8.7
Room comfort and quality7.6
Service7.6
Value for money7.8
High score for Johor Bahru
Rating
9+ Exceptional (5204)
8-9 Excellent (4843)
7-8 Very Good (9168)
6-7 Good (4134)
<6 Below Expectation (4988)
Time of the year
Mar - May (6931)
Jun - Aug (6972)
Sep - Nov (6425)
Dec - Feb (8009)
All guests (48389)
All room types
All languages

Show reviews that mention 

Showing 28337 verified guest comments
12345
9.0
Exceptional
Ming from Singapore
Couple
Superior Triple
Stayed 1 night in July 2012

Safe environment and wonderful location ”

Great Location

We had a marvelous stay in Johor Bahru at the KSL Resort Hotel. Wonderful interiors, very good location when shopping center was excatly in the building. However, front desk services was a little inexperiences while serving us. Air condition wasn't cold at all. kinda stuffy. But I glad to say that they allow us to change our room in the middle of the night. Security guard patrol every level during the night! VERY SAFE! Hotel facilities wasn't fully completed yet. Overall... happy to stau in KSL Resort Hotel!

Reviewed August 03, 2012
10.0
Exceptional
YEO from Singapore
Couple
Superior Queen
Stayed 1 night in May 2012

Lovely Hotel”

Integrate shopping centre

KSL Hotel & Resort is the newest in Johor Bahru The hotel is located in the heart of Johor Bahru City.Room with electronics key card system, individually controlled air-conditioning, LCD Flat Screen television with satellite transmissions with CNN, ESPN and multi- channel music entertainment, minibar, complimentary coffee/tea making facility, hairdryer and free WIFI and near many food shop within walking distance

Reviewed June 17, 2012
8.7
Excellent
Peixiu from Singapore
Couple
Deluxe Queen
Stayed 1 night in December 2015

Very good place to spend New Year!”

Room comfort, location, Price

We spent New Year 2015's countdown in KSL resort, and I think it was a really good decision to have done so! We arrived in JB at 7pm due to a huge jam at the causeway, and were told that our deluxe room was upgraded to a bigger room because there were no more deluxe rooms. So happily we checked in and went for dinner in KSL city - really convenient! We could also go back at anytime we wanted since we didn't have to worry about transportation with our hotel just right beside and above the mall! At 12 midnight, we saw fireworks and many other hotel guests looking out of the window enjoying the view of the fireworks. I would say it felt heartwarming to see everyone celebrating New Year's together. Most importantly, it is much more affordable than any of the Singapore hotels with the same standard, hence a great stay. I will definitely return to KSL Resort at my subsequent visits to Johor Bahru!

Reviewed January 14, 2016
8.3
Excellent
Mohamad from Singapore
Family with young children
Superior Triple
Stayed 1 night in September 2012

Good hotel but its no 5-star hotel...”

New hotel, Located in a shopping Center and good check-in system.

KSL Resort (resort yes, that is what they claim) is the latest Johore Bahru hotel/shopping centre and my family has got to stay for a night. KSL hotel is a good hotel but it does not live up to its 5-star claim. It just doe not have the feel of it. We arrived at the hotel via a cab and proceeded to hte check-in counter. There we took a number and make our way to the Twillight lounge for some refreshment and snacks while waiting for our number to be call. It's a smart move by the hotel and beats the jostling/queuing for attention at most hotels. We even ended up ordering some finger food so it is really a smart move by the hotel. Our number were called but we had to declined the room as we wanted a non-smoking room. We had to wait nearly an hour so it the mean time we walked around the shopping center while our room is being prepared. The room that we got was a triple bedder, which is 1 queen bed and a single bed. The duvet had creases and although presentable it was not up to standard. The room itself is normal but there are chipped veneer on the cabinet and bathroom door plus the hanger behind the door is gone. It simply tells me that the materials/workmanship are not durable and for a new hotel, this is worrying. The toilet bowl itself has a bidet and is a very nice touch. I wish all hotels have that. Although I do wonder how durable is the bidet and can it last that long and how pro-active is the hotel maintenance. The room has free wifi which is great and the hotel pool is ok although the whole complex is not finish yet. The final plans for the hotel, service apartment and shopping center looks impressive and ambitious. Overall, I am satified with the night stay, considering it doesn't cost that much. I am impress with the future plans of the hotel but I'm sceptical as I don't know if the KSL group has the 'willpower' to provide adequate maintenance for such a big project. When the complex is fully operational, I may stay for another night.

Reviewed October 10, 2012
9.3
Exceptional
Muhammad from Malaysia
Business traveler
Deluxe Queen
Stayed 1 night in March 2016

Great Hotel with Great Skyline Views”

Skyline View, Cozy Room and Complimentary Upgrade

Check in is quite disaster at first when such a big hotel do not use numbering check in such as Genting Resort and Marina Bay Sand. Lucky for me, they manage to put me check in at their Business Lounge after make a small complain during the Q. Not just that, they also go beyond my expectation an offered me complimentary room upgrade located one of their highest floor and with great views of Johore Bahru city and the neighborhood Singapore. The room is very spacious and up to the international standard. Wish they were part of IHG Alliance hotel :-) Definitely will come back and recommended to all my business associate.

Reviewed March 18, 2016
8.7
Excellent
VOON from Malaysia
Family with young children
Superior Triple
Stayed 2 nights in November 2012

Very Good Hotel to Stay in JB”

Friendly & efficient staff; good breakfast & good location

There was a mistake in my booking & I realized only during check-in. However thanks to Agoda & KSL, I managed to resolve the problem & the staff who attended to me (tall Malay girl) was very patient & helpful. Overall, I enjoyed my stay in this hotel. Shopping is just downstairs. Breakfast was good with many variety on offer & helpful staff. Guests can rest at the lounge while waiting for check-in (brilliant idea - wish more hotels can do this!) Only grouse was the parking. I checked in on a Sunday & the mall parking was full so had to drive up to the higher levels. Small thing & did not in anyway affect my stay here. I highly recommend KSL Resort to anyone wanting a good hotel in Johor Bahru.

Reviewed November 20, 2012
10.0
Exceptional
Alfitrat from Singapore
Family with young children
Superior Queen
Stayed 1 night in January 2013

Short Trip with KSL Hotel & Resort”

Beneath Shopping Centre, Travelling distance to other nearby places & Swimming Pool...

it was a last minute trip therefore decided to book ksl resort & city and requested for a king size bed & higher floor. the room was well furnish, scenery which u can see the swimming pool at 7th floor. johor bahru and a slight of singapore scenery.. easily access to the shopping centre and we love the breakfast wonderful. will recommend to others who wish to stay and wish to go to legoland as there is a shuttle service.

Reviewed January 26, 2013
9.0
Exceptional
Jimmy from Malaysia
Business traveler
Superior Queen
Stayed 2 nights in May 2012

Great hotel with good service”

Location

A brand new 5-star hotel, touted to be the largest in Johor Bahru. Located at the KSL Mall itself, giving you plenty of entertainment, shopping and dining. Fantastic choices at the mall. Nearby also has lots of good local cuisine. Going to other places of interest an shopping in JB is also very convenient, not to mention it's proximity to Singapore. Room is very spacious, nice bed and linen. Only complain is the AC didnt work well and was fixed as soon as complaint was made to housekeeping. Good service.

Reviewed May 19, 2012
8.0
Excellent
Mohamed from Singapore
Family with young children
Stayed 1 night in December 2013

Large room with a great view of the Straits”

High floors, above a major shopping centre and a great swimming pool

Checking in was a bit of a delay. We came at 2pm and were only given our room at 3.30pm (official checking in timing is 3pm). We booked the 2 bedroom deal and was surprised that it was situated in the condominium wing of KSL resort. Hence, the checking in lobby was at the D'Esplanade condo. Upon receiving our key, we went up the 31st floor and was greeted with an exquisite view of Johor Bahru town as well as neighbouring Singapore. The room was however bare and the ample space was amplified by this. However, the kids enjoyed the much needed space. Amenities in the room was basic. Toiletries were provided for in both bathrooms. Kitchenette had all the basic needs with utensils and sink. 4 bottles of mineral water were also given along with satchets of tea and coffee. After some rest, we visited the mall downstairs. They had TESCO, a cinema, many fast food outlets and even an indoor playground. Shopping was good at reasonable prices. We visited the swimming pool also and they had the dinosaur water theme park which proved a hit with the kids. Some areas for improvement. We were told the condo wing had just been opened for two weeks. Thus, security could be improved because there were workers around still working on some aspects of the condo. Some areas of the carpark were quite secluded and some lifts were not working because of maintenance and construction. It would be best if the condo had been completely finished before opening in up for bookings. There was no WIFI option also in the condo wing. The room was also rather dusty which probably was the result of construction in adjacent units. Overall, it was a relatively pleasant stay and I would probably come here again once everything else is fully up and running.

Reviewed December 17, 2013
7.7
Very good
Yng from Malaysia
Family with young children
Deluxe Triple
Stayed 1 night in June 2014

Fun & Enjoyable Stay”

Convenient location, Nice swimming pools, Comfortable room

My check-in to the hotel wasn't that smooth as I was told to come back to collect the room cards after 1 hour later. I reached KSL Hotel reception at 2:30PM, and was told that the 2 connecting rooms I've booked were not ready. I was fine with this as I thought I could bring my family to have a quick bite since the hotel is just next to the shopping mall (KSL City). After 1 hour, I went back to the hotel reception and was told that the rooms were not ready. Instead, I was given the 2 connecting rooms at 24th floor, smoking floor. I rejected the rooms as I have young children and my booking was done a month ahead which the hotel should accommodate to my special request. Anyway, I managed to have my 2 'non-connecting' rooms at the non-smoking floor finally. By the time I got my rooms, it was already 4:00PM. Apart from this, my children were so pleased with the swimming pools, and Dinosaurs Park. Though we only stayed for a night, my kids went to the swimming pools for 2 consecutive days. The breakfast was good, considered that they have local and international buffet. We stayed at 21st floor and the views were nice. Rooms were comfortable but the housekeeping needed to be improved. Found some areas in the rooms dusty. As this hotel is located just next to KSL City, we could simply settle our lunch and dinner there. Very convenient. Overall, we have an enjoyable stay there and children have been telling me that they would want to go back to KSL Hotel again if we decide to go to Johor Bahru for holiday.

Reviewed July 01, 2014
10.0
Exceptional
Janice from Singapore
Couple
Deluxe Queen
Stayed 1 night in September 2013

entirely memorable ”

great service, quality amenities, pocket friendly

KSL hotel is definitely one of my top choices during my visits to Johor Bahru Malaysia. This is a highly popular tourist spot so dont expect truly authentic local cuisines. For that you may wish to venture outside the mall. But overall great service provided by the staff and lovely experience.

Reviewed September 22, 2013
9.3
Exceptional
Keith from Singapore
Couple
Stayed 1 night in December 2013

Nice stay in apartment studio”

Value for money. Nice location and very clean/new

I booked the studio king (room only) from KSL Hotel and Resort. It happens to be KSL hotel and residence rather than KSL resort. Have to go in a shortcut with multiple card access from KSL shopping mall and not the KSL resort side. Its a bit annoying and it doesn't make sense to lock doors to reach to reception. That mean you need access card in order to get to reception counter. weird enough? There is no Wifi access yet. they shouldn't post Wifi available at Agoda at all. The apartment is really new, just opened and it is very clean and super spacious. I got 30th floor and love the view of it. There is balcony as well. 7th floor has swimming pool. The pool is not bad, maybe still very new and less people. Gym is just beside the pool. You still can go to KSL resort for other facilities as well. Amazingly, this apartment has all facilities including cooker, dishes, knife, stove and so on. Oh I remember that there was a big fridge. You can just cook there and this might spoiled the room sooner or later I guess. The shower room comes with bathtub and is so nice. I would say, it is value for money. The only downside of it is taking lift. Lifts are not synced and you have to run around all lifts to press buttons in order to go up/down. Hopefully it get improved soon. I would still recommend this KSL residence (not resort thingy). You can have peace and nice stay there. So spacious that you can dance around.

Reviewed December 26, 2013
9.7
Exceptional
Goh from Singapore
Family with young children
Superior Triple
Stayed 2 nights in August 2012

Great and convenient location ”

Rooms are clean. Free breakfast buffet is fantastic.

ksl resort is conveniently located near shopping centres. hotel is clean and staff are friendly. hotel rates are reasonable. will stay there again if my family and i are planning a short getaway to johore bahru.

Reviewed August 13, 2012
8.3
Excellent
Ming from Singapore
Couple
Stayed 1 night in April 2014

Cozy room & great location. ”

Large, new & clean room

We had booked for the studio king apartment which is located just next to KSL resort. The room is large and is equipped with kitchenette and refrigerator. There is a balcony which we can view partial of the city and the swimming pool. Overall, we were rather satisfied with the room. The only disappointment is that there isn't any wifi provided and there is no safebox in the room. However, we still like this resort and we will still return for any future visits to Johor Bahru.

Reviewed April 08, 2014
9.7
Exceptional
Nur from Singapore
Family with young children
Superior Queen
Stayed 1 night in October 2012

Great location and lovely hotel ”

The spacious room and great customer service

It was an awesome stay at KSL Hotel & Resort. The room is spacious, modern-looking and clean. The comforter is very fluffy and the outlook of the bathroom is very nice. I enjoyed the breakfast buffet as well with all the variety of delicious serving food. Those who intend to come to Johor Baharu should consider KSL Hotel & Resort! Worth your money. Will definitely come back again! Cheers!

Reviewed October 30, 2012
9.6
Exceptional
Gomes from Singapore
Family with young children
Stayed 1 night in July 2016

Outstanding Customer Service KSL D'Esplanade Staff ”

To whom it may concern. We would like to express our appreciation to your Frontline Officer by the name of Rafie for providing an outstanding service beyond his call of duty during our one day stay at the KSL D'Esplanade on 5th July 2016. Though he was overwhelmed with various tasks, he managed to handle our issue with patience, diligent and commitment. His quick thinking and maturity enable him to handle multiple issues with calmness at the shortest resolution time possible. We have been in the service industry for decades and to find one who can still provide a service with sincerity and a smile in a stressful situation is very rare. KSL D'Esplanade has been our favourite when going for a short vacation in Johor for the past 5 years. The resort never fail us in its room cleanliness and its facilities are good. The food and spread during the Ramadhan Buffet was amazing and the taste was phenomenally good. We shall definitely return next year for the same event. Kudos for maintaining a good service. Keep up the good work!!! Regards, Very Satisfied Customer

Reviewed July 07, 2016
8.4
Excellent
Valerie from Singapore
Family with young children
Superior Triple
Stayed 1 night in December 2016

Nice and friendly staff.”

Ksl is my first choice of staycation whenever I'm planning to go to Johor Bahru. They have nice and friendly staffs. Just went over the weekend and booked a superior triple room but I only indicated 2 adults in my booking. I ended up bringing my toddler and upon check in, the staff saw there's 3 of us instead of 2. After we check into our room about 5mins later, a staff came up with toiletries & extra towel and told us this is for our toddler. How nice and efficient!! The floor in our room was abit oily and sticky and I called for the house keeping to come and mop. They came up 10 mins later and mopped throughly. Minutes later the front desk called our room asking if anybody came up to mop the floor. This is excellent and superb service! Well done to the staffs!

Reviewed December 05, 2016
10.0
Exceptional
Zamir from Singapore
Family with young children
Superior Queen
Stayed 1 night in December 2013

Excellent Executive Hotel and value for money”

Clean , very good location and value for money

I am a regular customer for this hotel and always choose this KSL Hotel to stay in Johor Bahru since its the best hotel I ever stayed in JOhor and also great food available in this Hotel area.

Reviewed April 21, 2014
9.7
Exceptional
Hyung from South Korea
Couple
Superior Queen
Stayed 1 night in July 2012

Best Location, Best Facilities”

Location is perfect, and breakfast and room decoration was incredible

ksl is located on center of johor barhu, and just beside of bus terminal. in fact, hotel is consist of 4 main buildings however 2buildings are still under-construction. however, it does not disturb your comfortable time while you stay at ksl. at the night, you can see the night market around hotel. all staff can speak english very well, and some staff can speak mandarin as well. especially, the price is competative.

Reviewed July 08, 2012
10.0
Exceptional
Angelito from Singapore
Couple
Superior King
Stayed 1 night in November 2018

Best midrange Hotel in Malaysia”

Everything in this hotel is perfect. Location is superb, whether it's for food trip or staycation. There's a direct bus going back to CIQ. There are a lot of cheap massage parlors around - shoutout to JC Cupping for their great massage. They will really fix your muscle aches. Food, food selection is all around on a cheap price. I really prefer to hang around in KSL City rather than City Square because of the cheap but great food selection. KSL Hotel breakfast buffet is the best selection I've seen in Malaysia. It represents all national food with quality and pride. I bet their Lunch & Dinner buffet is excellent as well. Room, I so like the space given on each room, it's so spacy. The room is also spotless. Staff are all friendly and approachable. Overall, if you have money to spare on their pricing, do not look at other hotels, this is it! Perfect for all activities you have in mind at KSL City.

Reviewed November 06, 2018

Dear Angelito, Warmest greetings from KSL Hotel & Resort, Malaysia! Thank you for your recent stay and sharing your kind review with us. We are glad to hear that you had a pleasant stay with us & enjoyed the facilities and services provided. We look forward to welcoming you again in the near future. Thank you and have a pleasant day!

Responded November 12, 2018
KSL Hotel & Resort
12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss

null