KSL Hotel & Resort
Free Wi-Fi
2018

KSL Hotel & Resort

No.33, Jalan Seladang, Taman Abad, Johor Bahru City Center, Johor Bahru, Malaysia, 80250
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Deluxe Triple KSL Hotel & Resort
Deluxe Triple
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    Lobby KSL Hotel & Resort
    Swimming pool [outdoor] KSL Hotel & Resort
    Fitness center KSL Hotel & Resort
    Junior Suite with King Bed KSL Hotel & Resort
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    KSL Hotel & Resort Reviews

    7.7
    Very good
    /10
    (37500 reviews)See what guests said
    8.4
    Excellent

    "Good breakfast"

    TAN

    -

    December 16, 2018

    7.7
    Very good value for money
    Recommended by 90% of guests

    Things you’ll love about KSL Hotel & Resort

    Things you'll love

    • Airport transfer

    • Located in heart of Johor Bahru

    • Free Wi-Fi in all rooms!

    • Sauna

    Excellent
    Location
    8.6
    See map
    Excellent location - 1.31 kilometers from city center
    Popular neighborhood
    Popular
    Nearby
  • KSL City Mall240 m
  • Arulmigu Sri Rajakaliamman Temple1.92 km
  • Johor Bahru City Square2.6 km
  • Johor Bahru Old Chinese Temple2.77 km
  • Bangunan Sultan Ibrahim3.09 km
  • Sultan Abu Bakar State Mosque3.41 km
  • Sultan Abu Bakar Royal Palace Museum3.46 km
  • Sanrio Hello Kitty Town13.98 km
  • The Little Big Club13.98 km
  • Legoland Malaysia16.15 km
  • Don't miss out!

    14 travelers are looking at this property right now | 47 travelers have booked today.

    Value for money7.7
    Distance to city center4 KM
    Location rating8.6
    Nearest airportSenai International Airport (JHB) - Malaysia
    Distance to airport19.8 km

    Rooms available at KSL Hotel & Resort

    7.6
    Very good
    Room comfort & quality
    2-Bedroom Premier Apartment with 1 King Bed, 1 Single Bed and Private Pool
    2-Bedroom Premier Apartment with 1 King Bed, 1 Single Bed and Private Pool
    ...
    • Room size: 85 m²/915 ft²
    • Pool view
    • 1 single bed & 1 king bed
    Enter dates to see prices
    3 Bedroom Apartment
    3 Bedroom Apartment
    ...
    • Room size: 139 m²/1496 ft²
    • City view
    • 1 single bed and 1 queen b...
    Enter dates to see prices
    Executive Duplex Suite
    Executive Duplex Suite
    ...
    • Room size: 270 m²/2906 ft²
    • 4 bathrooms
    • 1 king bed & 1 king bed &...
    Enter dates to see prices
    2-Bedroom Premier Apartment with 1 King Bed, 1 Queen Bed and Private Pool
    2-Bedroom Premier Apartment with 1 King Bed, 1 Queen Bed and Private Pool
    ...
    • Room size: 85 m²/915 ft²
    • Pool view
    • 1 king bed & 1 queen bed
    Enter dates to see prices
    Executive 4 bedroom Duplex - 3 King Bed & 3 Single Bed
    Executive 4 bedroom Duplex - 3 King Bed & 3 Single Bed
    ...
    • Room size: 270 m²/2906 ft²
    • 4 bathrooms
    Enter dates to see prices
    3-Bedroom Executive Penthouse A
    3-Bedroom Executive Penthouse A
    ...
    • Room size: 270 m²/2906 ft²
    • City view
    • 1 king bed & 1 queen bed ...
    Enter dates to see prices
     4 Bedroom Apartment
    4 Bedroom Apartment
    ...
    • Room size: 170 m²/1830 ft²
    • City view
    • 1 single bed and 2 queen b...
    Enter dates to see prices
    Executive 4 Bedroom Duplex
    Executive 4 Bedroom Duplex
    ...
    • Room size: 170 m²/1830 ft²
    • Balcony/terrace
    • 1 king bed
    Enter dates to see prices
    3-Bedroom Executive Penthouse B
    3-Bedroom Executive Penthouse B
    ...
    • Room size: 270 m²/2906 ft²
    • City view
    • 1 king bed & 1 king bed &...
    Enter dates to see prices
    3-Bedroom Premier Apartment
    3-Bedroom Premier Apartment
    ...
    • Room size: 139 m²/1496 ft²
    • Pool view
    • 1 king bed & 1 queen bed ...
    Enter dates to see prices
    Have a question for KSL Hotel & Resort?

    What people love about KSL Hotel & Resort

    • 5.2
      Review score

      "The room were big and spacious and the bed was comfy."

      Agnes

      |

      January 8, 2019

    • 8.8
      Excellent

      "Overall very satisfy."

      Mindy

      |

      January 14, 2019

    • 8.8
      Excellent

      "Room is clean and spacious."

      Lim

      |

      January 14, 2019

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    More about KSL Hotel & Resort

    More about KSL Hotel & Resort

    8.0
    Very good

    "Comfy bed n room are clean."

    Sulastri

    |

    January 14, 2019

    An overview

    Show less

    What they offer

    9.2
    Exceptional

    "Hotel was good overall."

    GARY

    |

    January 14, 2019

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    American cuisine
    American cuisine
    Kfc
    540 m American, Asian, Fast food
    Greenet Bar & Restaurant
    880 m American, Italian, Japanese
    Grill Bar
    1.4 km American, Bar, Steakhouse
    Asian cuisine
    Asian cuisine
    Infusion
    30 m Asian, Chinese, European
    Taiwan Recipe
    180 m Asian, Taiwanese
    Twilight Bar & Lounge
    240 m Asian, Bar, Chinese
    Chinese cuisine
    Chinese cuisine
    One Asea
    240 m Chinese
    Farmland Porridge Steamboat
    290 m Chinese
    Hock Heng Pandan Beef Ball
    760 m Chinese, Minority Chinese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Reviews of KSL Hotel & Resort from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (37500)Booking.com Reviews (6991)
    7.7
    /
    10
    Cleanliness7.6
    Facilities7.6
    Location8.6
    Room comfort and quality7.6
    Service7.5
    Value for money7.7
    All languages
    All guests (37500)
    All room types

    Show reviews that mention 

    Showing 24958 verified guest comments
    12345
    10.0
    Exceptional
    Novelle from Singapore
    Solo traveler
    Superior King
    Stayed 1 night in May 2019

    The best of the best hotel highly recommended.”

    Very convenient location, all popular local famous food all are surrounding the hotel. Have fun with the night market. Very clean room. I request a high floor views, but didn't get it but they upgraded me to better room low floor.

    Reviewed May 22, 2019
    8.8
    Excellent
    Yue
    Couple
    Superior King
    Stayed 1 night in May 2019

    Excellent”

    Check-in and check-out was relatively quick and staffs are friendly. Location is excellent given that it is located at KSL City Mall. There's a night market around it on Monday evenings as well. However, the wifi speeds are low especially during peak hours. While this is understandable, the placement of the router in the corridor makes it unusable, even during off peak hours, due to the distance and pillars between it. You have to stand right beside the door to get a good signal. If you're on the bed, it all boils down to luck.

    Reviewed May 21, 2019
    10.0
    Exceptional
    Peter from Singapore
    Couple
    Superior King
    Stayed 1 night in May 2019

    Easy check in/out. Pleasant polite front desk staff”

    Easy check in/out. Pleasant polite front desk staff. Nice, big, clean room superior king. Will definitely stay again. Cons (for feedback only not complain) torn bath towel. Rubbish smell from tower 2 lift lobby. cigarette smell from a non smoking floor (this is not the hotel's fault but the irresponsible guests). Anyway THANK YOU KSL!

    Reviewed May 22, 2019
    6.8
    Good
    Tan from Singapore
    Family with teens
    Superior Triple
    Stayed 2 nights in May 2019

    The lift to room and carpark is an issue.”

    Ultimately the location is good but the lift up and down to my room and carpark is always an issue. I have to wait for around half and hour just to take the lift. Perhaps the hotel should restrict the lift only for hotel goers rather then any shoppers and shop owners and their workers. I really cannot imagine when there's a emergency.

    Reviewed May 22, 2019
    5.6
    Cheryl from Singapore
    Couple
    Superior King
    Stayed 1 night in May 2019

    Above average”

    The bath towels in the room were stained and dirty. We requested for new ones and the 2 new ones came stained as well. Bathroom was mouldy. Attached to ksl mall. Great location for food/ shopping . Same carpark as the mall. The hotel should provide security for guest with cars as it’s not particularly safe for cars to park overnight there.

    Reviewed May 21, 2019
    6.4
    Good
    TAY from Singapore
    Family with young children
    Deluxe King
    Stayed 2 nights in May 2019

    Not that great for the price.”

    Stayed 3 days but WIFI was down for 2 days . On the second day, there was no face towel and the housekeeping staff say that they ran out of towels. Bath tub and sink jam and water flow over slowly. Lifts were always jam and have to queue up and wait. Only good things are the location and comfy bed.

    Reviewed May 21, 2019
    5.2
    Xiuling from Singapore
    Couple
    Deluxe King
    Stayed 2 nights in May 2019

    disapointed.. not going back here again”

    location is gd next to ksl shopping mall. but gonna be my 1st and last time staying here! stayed 2 nights with free wifi and breakfast.. checked in around 8+pm, saw a black stains on the bedsheet, called to change, when the staff take out the sheet, found out the bedsheet protector has 2 brown stains,. looks like it has been there since morning. requested to change but they ran out of the bedsheet protector so they lay 2 bedsheet over it. wifi is not working since 8+pm on the 1st night that we checked in, till next day morning, came back to the hotel in the afternoon and the wifi is working. came back to the hotel at 11+pm and the wifi is again not working till the next day morning, afternoon it started working again.. not sure is it my luck or their wifi pattern is like that? next day after coming back from breakfast, 2 lifts is not working.. even until 12pm our checkout time, the lifts is still not working. waited for very long because the lifts is always full!

    Reviewed May 21, 2019
    9.2
    Exceptional
    PatYin from Singapore
    Couple
    Superior King
    Stayed 1 night in May 2019

    Very good overnight stay”

    Friendly, smiling front desk staff. Comfortable clean room. Good breakfast spread, delicious. Great location, Monday night market at its doorstep . Very conveniently linked to the KSL mall, a rather confusing shopping place. Lots of food options nearby. Holiday Plaza is about 5 mins away but not worth a visit, even Parkson that once carried quality stuff now looks like a bargain center for lower quality stuff. Overall, enjoyed our time at KSL.

    Reviewed May 15, 2019
    8.8
    Excellent
    Alicia from Singapore
    Family with teens
    Superior Twin
    Stayed 1 night in May 2019

    Fun and Convenient!”

    There are plenty of food and massage options, not only within KSL shopping mall that is linked to the hotel, but also within 5mins walk from the shopping mall and the hotel. I love the seafood porridge from Matang Seafood, and a durian stall just beside it, and Ah Yong Roast Meat just across the road, and many many more delicious and cheap food options along this 2 stretches of road. Holiday Villa is nearby and that is where I would get my Dim Sum crave fixed. Just 10mins cab ride from JB CIQ, very convenient! Hotel service staff are usually very friendly and helpful. Hotel is value-for-money and we always enjoy our stay here.

    Reviewed May 14, 2019
    8.8
    Excellent
    Jerin from Singapore
    Family with young children
    Superior Triple
    Stayed 3 nights in May 2019

    Great location.Great staffs.”

    Check in & out process is quick & efficient.Staffs at the counter are always willing to assist with a smile.Housekeeper on the 14th floor was very helpful ! Restaurant staffs at the 1st floor were so so, the waiters are very polite and ever smiling, but not the ones behind the counter doing the cashiering. Hotel facilities quite worn out but the location are great! Overall i will come back again! Thanks KSL!

    Reviewed May 09, 2019
    5.2
    Sara from Singapore
    Group
    Superior Triple
    Stayed 1 night in May 2019

    Convenient location but awful service and facilities.”

    Did a staycation here with 2 friends, and our experience was none too pleasing. (1) Despite booking a Triple Room which obviously meant we had 3 people, the room came with towels, water, etc only in 2s. Called the help desk to request for extras but service took ages and required a second reminder call when no one turned up after half an hour, and even when someone did finally turn up they came with pillows when we'd asked for towels/water. (2) Toilet bowl was clogged the moment we checked in. We called for service and headed out, but it still wasn't fixed when we got back after dinner. Called for service a second time before heading out once again, but the toilet was STILL clogged and unfixed by the time we got back at midnight! It was a last straw when we called to complain again but responded with a lame excuse of no technicians around, and in addition to refusing to change our rooms. (3) Hotel WIFI did not work the entire time. All in all, I'd say this hotel sucks big time!

    Reviewed May 20, 2019
    9.6
    Exceptional
    ANDY from Singapore
    Couple
    Superior King
    Stayed 2 nights in May 2019

    Clean and comfortable ”

    Stayed numerous time at this hotel, easy to access and well located. Perfect for a short getaway across the border, clean and comfortable. We requested for something and within split seconds they got it delivered to our room. The only downside for this hotel was when during checkout, the lift gets abit packed and when you’re staying at the lower floor you’ll have to skip a couple of lift.

    Reviewed May 20, 2019
    10.0
    Exceptional
    Raymond from Singapore
    Couple
    Superior Queen
    Stayed 1 night in April 2019

    Exceptional”

    Good location clean room.

    Reviewed May 22, 2019
    10.0
    Exceptional
    Hui from Singapore
    Couple
    Superior Twin
    Stayed 1 night in May 2019

    Great location ”

    Love to stay here as it is really convenient.

    Reviewed May 22, 2019
    10.0
    Exceptional
    LIM from Singapore
    Family with young children
    Superior Triple
    Stayed 2 nights in December 2018

    excellent”

    have been staying at this hotel numerous time. excellent location, good service and clean rooms

    Reviewed May 22, 2019
    10.0
    Exceptional
    Kathy from Singapore
    Couple
    Superior King
    Stayed 2 nights in May 2019

    Nice Comfortable Stay”

    Have been staying with the hotel for the past 5 years. Still loving it. I prefer Tower A as the location is stragetic and room is clean, comfortable and spacious. Thank you KSL!

    Reviewed May 22, 2019
    8.4
    Excellent
    Bee from Singapore
    Family with young children
    Superior Triple
    Stayed 2 nights in May 2019

    Excellent”

    Staff did not inform us that we need to pay for water theme park. We paid for a triple room but was only issued 2 towels.

    Reviewed May 21, 2019
    8.0
    Excellent
    Khang from Singapore
    Family with young children
    Superior King
    Stayed 2 nights in May 2019

    Nice city hotel ”

    Nice city hotel connecting with KSL mall. Bkf is nice but I feel that they should not charge $10 for the usage of water park for hotel guest!

    Reviewed May 21, 2019
    9.2
    Exceptional
    AHMAD from Malaysia
    Business traveler
    Superior King
    Stayed 2 nights in February 2019

    very nice location”

    a lot of food sources you can get it

    Reviewed May 21, 2019
    8.0
    Excellent
    Zhou from Singapore
    Family with teens
    Superior Twin
    Stayed 1 night in May 2019

    Everything is good except we hit the wifi router malfunction and some dust on the bed”

    Everything is good except the wifi cannot be connection since late evening till the next day noon. Found some dust on the bed as well. Need to take extra note on the hygiene.

    Reviewed May 21, 2019
    12345
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    • Excellent location
    • KSL City Mall