Kumamoto Hotel Castle
Facilities, Kumamoto Hotel Castle in Kumamoto
Lobby, Kumamoto Hotel Castle in Kumamoto
Restaurant, Kumamoto Hotel Castle in Kumamoto
View, Kumamoto Hotel Castle in Kumamoto
Kumamoto Hotel Castle
Restaurant, Kumamoto Hotel Castle in Kumamoto

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8.6Excellent

2,390 reviews

2,390 reviews

Room comfort and quality 9.3
Service 9.1
Location 8.8
Cleanliness 8.7
Value for money 8.5
Facilities 8.0
See map

8.8Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Kamitori Street
130 m
Tateki Tani Statue
130 m
Takahashi Park
140 m
Statues of Shonan Yokoi and Ishin
140 m
Kumamoto Daijingu Shrine
190 m
Popular landmarks
Shimotori Shotengai
240 m
Kumamoto Castle
360 m
Kumamon Square
420 m
Kato Shrine
510 m
Kato Kiyomasa Statue
550 m
Closest landmarks
Shimotori Shotengai
240 m
Parco Kumamoto
250 m
Ruins of Miyamoto Musashi's Old Residence
260 m
Tsuruya Department Store
280 m
Catholic Tetori Church
290 m

Kumamoto Hotel Castle

4-2 Joto machi, Kumamoto, Kumamoto, Japan, 860-8565 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Kumamoto, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Kumamoto Castle. Rated with 3 stars, this high-quality property provides guests with access to massage and restaurant on-site.

Highlights

Hygiene Plus

Located in heart of Kumamoto

Front desk [24-hour]

Excellent room comfort & quality

200 meters to public transportation

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Luggage storage

Restaurants

Coffee shop

Bar

Laundry service

Your dates are popular among travelersUsers are booking a place in Kumamoto every 1 minutes on Agoda.com
Value for money8.5
Distance to city center3 km
Location rating8.8
Nearest airportKumamoto Airport (KMJ)
Distance to airport14.7 km

Rooms available at Kumamoto Hotel Castle

Exceptional
Room comfort & quality

9.3

Double Room with King Bed - Non-Smoking
...
  • Room size: 28 m²/301 ft²
  • Outdoor view
  • 1 double bed
Enter dates to see prices
Executive King Suite #915 with Castle View
...
  • Room size: 73 m²/786 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Executive Suite #815 with Castle View
...
  • Room size: 73 m²/786 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Royal Suite with Castle View
...
  • Room size: 93 m²/1001 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Standard Double Room - Non-Smoking
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 semi double bed
Enter dates to see prices
Special Room with Tatami Area and Castle View - Non-Smoking
...
  • Room size: 71 m²/764 ft²
  • Outdoor view
  • 2 single beds and 3 futons
Enter dates to see prices
Deluxe Double Room
...
  • Room size: 41 m²/441 ft²
  • Bathtub
  • 1 king bed
Enter dates to see prices
Superior Corner Twin Room - Non-Smoking
...
  • Room size: 30 m²/323 ft²
  • Park view
  • 2 single beds
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Standard Twin Room - Non-Smoking
...
  • Room size: 23 m²/248 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Comfort Single Room
...
  • Room size: 22 m²/237 ft²
  • City view
  • 1 single bed
Enter dates to see prices

Frequently asked questions

Does Kumamoto Hotel Castle have bars on-site?

Experience your holiday retreat the ideal way with a beverage in your hand at Kumamoto Hotel Castle's bar accessible right in front of your doorstep for whenever you need a sip or two.

Does Kumamoto Hotel Castle provide laundry services?

Yes! Kumamoto Hotel Castle offers laundry service at your fingertips for whenever you need your favorite outfits clean and fresh all throughout your getaway. Please contact the property for more information.

Does Kumamoto Hotel Castle offer dry cleaning services?

Yes! Kumamoto Hotel Castle offers dry cleaning service that is accessible all throughout your stay, ensuring that you're always looking confident in your favorite outfit. Please contact the property for more information.

How many rooms does Kumamoto Hotel Castle have?

Kumamoto Hotel Castle has a total of 150 rooms.

In which languages can Kumamoto Hotel Castle's staff members communicate?

Kumamoto Hotel Castle can communicate in 5 languages and supports widely used languages such as English and Mandarin Chinese for visitors going to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.

What do guests love most about Kumamoto Hotel Castle?

Past visitors that stayed at Kumamoto Hotel Castle have given this property a rating of 9.063 for its excellent service as the main highlight for their stay.

What is the verified guest review consensus about Kumamoto Hotel Castle's view?

73.0% of our past visitor evaluations have given a positive review and comments about this property's view. You can look up on more detailed customer reviews, and comments for Kumamoto Hotel Castle down in the review section.

What is the average rating that past Solo travelers' have given to Kumamoto Hotel Castle?

Past solo travelers that have stayed at this property have given Kumamoto Hotel Castle an average rating of 8.5. You can look up more detailed customer reviews and evaluations by filtering for a specific type of verified travelers down in the review section.

What do local visitors think about Kumamoto Hotel Castle?

Verified local travelers that have stayed at this property have given Kumamoto Hotel Castle an average rating of 8.8. You can look up on more detailed customer testimonials, and feedback for this property down in the review section.

What is the nearest train, metro, or bus station to Kumamoto Hotel Castle?

The closest train, metro, or bus station is Sanrigi, 10270.38 m away from Kumamoto Hotel Castle.

What restaurants are nearby Kumamoto Hotel Castle?

Kumamoto Hotel Castle’s neighborhood is Kumamoto which consists of popular restaurants such as Yokobachi.

What people love about Kumamoto Hotel Castle

  • 7.2

    Very good
    Cleanliness

    "Room clean and have everything that you need."

    TAKASHI

    |

    May 24, 2023

  • 9.6

    Exceptional
    Cleanliness

    "The hotel is clean, room is spacious, friendly staff, walkable to many restaurants, cafes & shopping malls."

    CFF62A

    |

    May 19, 2023

  • 10

    Exceptional
    Location

    "The location is good for the castle."

    Yu

    |

    September 16, 2023

Property ranking|Compared to 331 Kumamoto properties
Room comfort score
9.3/10
Service score
9.1/10
Location score
8.8/10
Value for money score
8.5/10
Better than
98
%
of Kumamoto properties
Better than
94
%
of Kumamoto properties
Better than
92
%
of Kumamoto properties
Better than
91
%
of Kumamoto properties
More about Kumamoto Hotel Castle

More about Kumamoto Hotel Castle

Kumamoto Hotel Castle

For travelers who want to take in the sights and sounds of Kumamoto, Kumamoto Hotel Castle is the perfect choice. Its convenient location right in the city center allows you more time to see all that Kumamoto has to offer.
All offerings provided by Kumamoto Hotel Castle help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. For those driving their own car, parking is available for guests. Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes.
For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the Kumamoto Hotel Castle. For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
A range of amenities is offered in guestrooms at Kumamoto Hotel Castle. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service and air conditioning. For a bit of entertainment, guests will find television and cable TV available in some selected rooms. Don't worry about being thirsty as a refrigerator and mini bar are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar. Are you a great cook? Make your own meals in-house at the hotel's shared kitchen.
A day in will be as fun as a day out with ranges of recreational activities offered at Kumamoto Hotel Castle. A relaxing end to every day is possible with a visit to the massage and salon. Family time on relaxed evenings is easy with the hotel's shared lounge and TV area.


Around the property

Don't miss out on all that Kumamoto has to offer! Find that special item or souvenir that will commemorate your trip to Kumamoto at Shimotori Shotengai located 230 m away.


Reasons to stay here

Find incredible value for money here, which is ranked better than 91% of the city's accommodation.
According to guests who stayed here, this hotel's room comfort is rated higher than 98% of other accommodations in Kumamoto.
Past guests love the staff and service here, rating it above 93% of the other accommodations in the city.

Show less

Amenities and facilities

Excellent
Facilities

8

Most talked about facilities

Housekeeping

5 mentions

Breakfast

3 mentions

Food & Dining

1 mention

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Japanese
  • Korean
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Massage
Cleanliness and safety
  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Coffee shop
  • Kitchen
  • Restaurants
  • Room service
  • Shared kitchen
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Car park [charges apply]
Available in all rooms
  • Air conditioning
  • Bathtub
  • Free bottled water
  • Refrigerator

Food and dining

Breakfast options
  • American
  • Asian

Location

4-2 Joto machi, Kumamoto, Kumamoto, Japan, 860-8565
Excellent
Location

8.8

Airports
  • Kumamoto Airport (KMJ)
    14.7 km 52 min drive
  • Saga Airport (HSG)
    54.2 km
Public transportation
  • Torichosuji Tram Station
    200 m
  • Kumamotojo Shiyakushomae Tram Station
    330 m
Hospital or clinic
  • NTT Nishinihon Kyushu Hospital
    890 m
Shopping
  • Shimotori Shotengai
    240 m
Convenience store
  • 7 Eleven
    140 m
Cash withdrawal
  • ATM
    110 m

What's nearby

Popular landmarks
  • Shimotori Shotengai
    240 m
  • Kumamoto Castle
    360 m
  • Kumamon Square
    420 m
  • Kato Shrine
    510 m
  • Kato Kiyomasa Statue
    550 m
  • Sakuranobaba Johsaien
    600 m
  • Shinshigai Shotengai
    780 m
  • Former Hosokawa Mansion
    1.1 km
  • JR Kumamoto Station
    2.6 km
  • Suizenji Jojuen Garden
    2.8 km
Nearby landmarks
  • Kamitori Street
    130 m
  • Tateki Tani Statue
    130 m
  • Takahashi Park
    140 m
  • Statues of Shonan Yokoi and Ishin
    140 m
  • Kumamoto Daijingu Shrine
    190 m
  • Torichosuji Tram Station
    200 m
  • Kamitori Shopping Street
    220 m
  • Kumamotoshi Gendai Museum
    230 m
  • Contemporary Art Museum Kumamoto
    230 m
  • Daigeki Building
    230 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
Getting around
  • Distance from city center3 km
Extras
  • Breakfast charge (unless included in room price)2300 JPY
The property
  • Number of rooms 150
  • Room voltage100
Parking
  • Daily parking fee1000 JPY

Reviews of Kumamoto Hotel Castle from real guests

Provided by verified guests of Agoda
8.5
Room comfort and quality9.3
Service9.1
Location8.8
Cleanliness8.7
Value for money8.5
Facilities8.0
High score for Kumamoto
Rating
9+ Exceptional (230)
8-9 Excellent (83)
7-8 Very Good (84)
6-7 Good (23)
<6 Below Expectation (35)

Show reviews that mention 

Showing 455 verified guest comments
12345
10.0
Exceptional
Miwa from Japan
Business traveler
Double Room with King Bed - Non-Smoking
Stayed 1 night in March 2023

Amazing!”

I made a reservation for one night and two days, but suddenly I had to stay one more night and made an additional reservation. The payment for the first day was settled on-site, and for the second day, it was done by credit card, which was a bit troublesome. I also requested to take some cream puffs with me, but the date had to be changed and there were various changes, causing inconvenience. However, they kindly accommodated all the changes. I am truly grateful for that! The staff at the entrance when I arrived were very friendly, and the employees at the Western and Chinese restaurants had wonderful smiles and service. The female and male staff at the front desk were all kind, with great smiles and attention to detail. I truly felt that it was a great decision to stay here. Even though my sister had a bad back and borrowed three extra pillows, they still left them in the next room even though we changed rooms for consecutive nights. It was a stay full of gratitude. This hotel has become a must-stay hotel for me when I visit Kumamoto. Thank you very much! I will definitely come again!

Reviewed March 15, 2023
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10.0
Exceptional
CHIE from Japan
Family with young children
Double Room with King Bed - Non-Smoking
Stayed 1 night in May 2023

Amazing! High-end hotel”

Great location! Spontaneous one-night trip. We were looking for a slightly larger room with a double or twin bed because we had a 6-month-old baby! The room was larger and cleaner than other hotels, and the reviews were good ★ There was only one room left, so we decided immediately ♪ Kumamoto Castle can be seen from the window ... The room was upgraded and it was the best! I would like to stay here again ♪

Reviewed May 06, 2023
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9.6
Exceptional
KATSUAKI from Japan
Couple
Superior Twin Non-Smoking
Stayed 1 night in March 2023

Another good stay”

The staff's hospitality is truly wonderful. Everyone, from the parking attendants to the front desk and lobby/restaurant staff, is very kind. Recently, there are many hotels where you hardly have any conversation with the staff, so it was refreshing to stay at a hotel with proper service. The classical parts are well-maintained and comfortable. The water pressure in the bath is also sufficient. The Japanese breakfast is especially great! I highly recommend taking your time to enjoy it. It seems to be a limited-time offer, but you can also enjoy a view of Kumamoto Castle from the 11th floor between around 7am and 11am. This is a wonderful hotel with a rich history. There also seem to be newly renovated rooms, so I would like to try those next time. Thank you very much.

Reviewed March 22, 2023
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9.6
Exceptional
照久 from Japan
Group
Standard Double Room - Non-Smoking
Stayed 1 night in April 2023

Delicious food and thoughtful hospitality”

I informed the hotel of the purpose of my trip during the pre-booking communication, and they prepared a surprise for me. It was delightful. There are rooms with a view of the castle and rooms without, and the prices differ, but I stayed in both and found the castle view to be much better for sightseeing. Kumamoto Castle at night was beautiful. Some parts of the facilities are aging, but the cleanliness was well-maintained and there was no discomfort. We skipped breakfast and had lunch at the hotel starting from 11:00 am to combine breakfast and lunch. The food was delicious, and I would like to go back just for lunch. ♪

Reviewed May 13, 2023
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9.6
Exceptional
Patiwat from Thailand
Couple
Superior Twin Non-Smoking
Stayed 1 night in April 2023

Close to Castle. close to shopping & eating”

The hotel is clean, good hotel. Though slightly dated It is very close to the entrance to the Kumamoto castle, about 500 m. Its also right behind the shopping district & eating district. Very convenient to walk at night and early morning. I would recommend to anyone.

Reviewed May 02, 2023
12345
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