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Kunshan Newport Hotel
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7.1 Very good location
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7.1Location

Kunshan Newport Hotel

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Very good
Based on 17 reviewsSee what guests said
7.4
  • Air conditioning

  • Blackout curtains

  • Room service [24-hour]

  • Bar

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Room choices
Deluxe King Bed
...
  • City view
  • 38 m²/409 ft²
  • 1 king bed
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Harbour King Room
...
  • 38 m²/409 ft²
  • Shower and bathtub
  • 1 super king bed
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Deluxe Twin Bed
...
  • City view
  • 38 m²/409 ft²
  • 2 single beds and 1 double ...
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Harbour Suite
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  • 75 m²/807 ft²
  • Shower and bathtub
  • 1 super king bed
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Harbour Twin Room
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  • 36 m²/388 ft²
  • Shower and bathtub
  • 1 super king bed
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Verified guest reviews

Agoda Reviews (17)
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Cleanliness8.1
Facilities5.5
Location7.1
Room comfort and quality7.7
Service8.0
Value for money7.2
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Showing 16 verified guest comments
12
5.2
Larry from United States
Business traveler
Harbour King Room
Stayed 2 nights in April 2017
HOT rooms!
I have been staying at this hotel for many years. It has recently gone downhill. I stayed there in April. It was 80 degrees F (27C) during my stay. The room was HOT. I talked to the manager and they have the air conditioning OFF until sometime next month. They are saving money at the cost of customer comfort. I was told to "open the window". Of course that just lets in more hot air. The room was too hot to sleep. In addition, the "Western restaurant" is now a Chinese restaurant and has poor quality. The menu is now on a piece of paper that you check with a pencil. Breakfast was of poor quality. The employees seemed unsupervised - tables were not set with condiments, juice dispensers were empty, etc. I will be staying at the Crowne Plaza just down the street from now on!
Reviewed April 28, 2017
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6.3
Chamberlain from United Kingdom
Business traveler
Stayed 2 nights in January 2013
Large hotel friendly hotel with great staff
Good facilities, great buffet restaurant for dinner and breakfast
This is a very large 4 star hotel with attentive staff who by and large have a good command of English. The buffet restaurant provides both Western and Eastern cuisine, but is very expensive and after a few nights gets very tedious with small choice of truly Western style food. None of the cooking staff speak English which can become difficult at times. The rooms are spacious and clean with good facilities inside. Broadband, although free is very, very slow - be patient! There is a good Chinese restaurant on the first floor. The food is great, but its the most expensive restaurants that I have ever come across in China and is expensive even by Hong Kong standards. Beware. The location of the hotel is not ideal. Its about 3-4 km to central Kunshan and about 2km to the closest shops. You need to get a cab to go anywhere at night and because of its location, they are not easy to get because none come into the hotel front drive in area like most hotels. It remains a busy hotel, purely because of the lack of competition in the Kunshan area for a hotel of this standard. The only other similar hotel in the area is the Kunshan Swiss Hotel that is similar in size and facilities, slightly dearer, but on par location and facility wise.
Reviewed February 07, 2013
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6.3
Kah from Singapore
Business traveler
Stayed 3 nights in October 2012
Great Hotel but Small Proofing needs a lot of work
Clean and nice room size
Hotel needs major sound proofing works. The early morning traffic noises and car horns sounds(6am onwards) are extremely disturbing. Can never get a good sleep unless one wears a ear plug.
Reviewed October 23, 2012
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6.0
Ruth from Australia
Family with teens
Stayed 3 nights in August 2011
Poor service
Reasonable facilities
Hotel was out of the way and some cab drivers had trouble finding the hotel. There are very few restaurants/cafes within walking distance. Hotel room and facilities were comfortable but staff were not service or customer oriented. After paying for a third bed in advance, the room was not ready when we arrived. We had to ask EVERYDAY for a third towel etc. They tried twice to charge again for the extra bed, which had already been paid for. The English spoken by staff was not good. You need to stay at this hotel with someone who can speak Chinese fluently. After arriving late (9pm) on our first night, we were told that there was no room service or food available as the chef had gone home. Then we were told that we could eat at the cafe after attempting to catch a taxi to a local restaurant?!...
Reviewed August 08, 2011
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5.6
masayoshi from Japan
Business traveler
Deluxe Twin Bed
Stayed 2 nights in August 2017
Above average
WIFIの速度が遅い、シャワーを浴びると水が外に出て行きやすい!
Reviewed September 03, 2017
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8.8
KENSUKE from Japan
Business traveler
Deluxe Twin Bed
Stayed 2 nights in April 2017
設備も綺麗で、朝食も満足です
昆山自体が比較的新しい町なので、このホテルも新しくて綺麗です。朝食も選択肢が沢山あります。今回虹橋空港から直接タクシーでしたがRMB300でした。全てのタクシーが昆山まで行くかわかりませんので、運転手に確認が必要と思います。
Reviewed April 29, 2017
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7.7
SHUJI from Japan
Group
Stayed 1 night in February 2013
タクシーがつかまりません。
綺麗なホテルです。
十分に綺麗なホテルだと思います。ですが、問題だった点をご参考に記載します。フロントスタッフの愛想は良いのですが、対応がヌケています。(デポジットのレシートが行方不明、処理の終わったクレジットカードを返し忘れる 等) 悪気はないのだと思いますが。。。 また、チェックアウト後に移動の為にタクシーを呼んでもらったところ30分待たされました。エリア的に?タクシー台数少ない様ですのでその辺を踏まえて行動した方が良いかもしれません。
Reviewed February 05, 2013
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8.7
chuang from Taiwan
Business traveler
Stayed 1 night in August 2012
服務優良的飯店
配合度高
那天因chech-in的錯誤而拿錯房型,但飯店人員很快的進行更正並協助我們換房.是配合度挺高的飯店.而因個人因素原預定三日之行程需提前退房,飯店亦給予相當大的協助,謝謝pullman.
Reviewed September 11, 2012
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8.3
jessika from Taiwan
Solo traveler
Stayed 2 nights in September 2012
酒店乾淨服務優秀
室內乾淨
服務優秀 房間內部非常乾淨利落 客房服務良好 近工業區 只有覓食較不方便 從飯店出門較不方便但酒店內的車會接送 服務可以說是五星級 但酒店內機場接送服務需要費用是有些貴
Reviewed September 08, 2012
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7.7
Cho from Taiwan
Business traveler
Stayed 2 nights in July 2011
服務一流的商務酒店
房間舒適,餐飲棒
昆山鉑爾曼酒店的房間乾淨舒適,餐飲棒,並有一座小型戶外泳池可供旅客使用,適合在夏天裡消暑解熱並活動身心,但對有需要出租車的旅客,可得提早預約,否則會等不到出租車.
Reviewed August 01, 2011
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12
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Kunshan Newport Hotel
|Very good 7.4
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