Recent customer comments

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Very good

based on 2255 reviews
  • Cleanliness 7.6
  • Facilities 7.5
  • Location 7.1
  • Room comfort and quality 7.6
  • Service 7.8
  • Value for money 7.9
  • Food and dining 7.2
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Lea from Germany
Stayed 1 night in October 2015
Night after late night arrival
bathroom, room size, activities around pool area
We stayed the night after our late night arrival at the airport. We didn't enjoy the area around the hotel too much. Still, it is close to the touristic centre. The hotel itself was ok: American/European breakfast, American snacks at the pool, clean rooms, good pool area, friendly stuff. We wouldn't stay more than a night to be close to the airport.
Reviewed October 25, 2015

Arunee from United Kingdom
Family with older children
Suite 2 Bedroom
Stayed 1 night in October 2015
Good polite staff
Swimming pool was tiny, frankly quite disappointing. We stayed at two bed suit, one of the bathroom would flood after shower, really annoying, we had to use the other shower room to avoid the flooding problem.
Reviewed October 23, 2015

elizabeth from United States
Solo traveler
Stayed 2 nights in October 2015
Our first hotel in Kuta
Breakfast!, room size and a safe
Our overall stay was very pleasant. The breakfast there is a must. I have yet to see or experience so many options and friendly servers. The pool was well maintained and big enough to do laps.
Reviewed October 23, 2015

Salmy from Indonesia
Solo traveler
Stayed 1 night in October 2015
Location, pool, staff
I was staying at Central Park Kuta for 1 night only. It was an average hotel. My room is quite dark. Bed was good enough. Tv channel was good. There's a refrigerator in the room. Bathroom was ok. Full amenities, excelt the shower is not strong enough. Pool was not bis but enough. Perfect hotel for short stay and family friendly
Reviewed October 22, 2015

Navjeet from Malaysia
Stayed 1 night in October 2015
service and efficiency below par
reception told me that the room only is for 1 person. when i booked it was for 2 so they do not have such a room ready. How is that possible or acceptable for a 4 star hotel? they ask me to upgrade if I wish to have and made it like I dont have a choice. Instead I told them that i will wait and the room only was ready 3 hours later. A bad way to start a stay in such a place. Although I got this deal at a cheap price, but looking at the service given, its worth much lesser then I have. I stayed in Seminyak for the same price and had a 5 star villa and service all the way
Reviewed October 21, 2015

Vianney from Indonesia
Family with young children
Suite 2 Bedroom
Stayed 1 night in October 2015
bad service, definitely will not go back again
near main road
Bad service from staff, starting from check in, asking for parking area, waiting 15 minutes for receipt during check out. Staff was not helpful at all. I booked 2 bedroom suite, but suite in this hotel means 2 bedroom without windows!!! Room's floor very dirty from dust. Definitely will not go back again, wasting my money. Some budget hotel even better than this hotel.
Reviewed October 20, 2015

mohd from Malaysia
Stayed 1 night in October 2015
good place for comfort
clean,friendly staffs,room satisfaction
it was good, we were out most of the time though. staffs were friendly & helpful.if u r unlucky to get noisy neighbour,u might get intruded with noise from the other room.overall it was a pleasent stay in this hotel.
Reviewed October 19, 2015

Anggar from Indonesia
Stayed 2 nights in October 2015
Value For Money, great hotel
comfort, huge bathroom, less noise
Reviewed October 19, 2015

Stephanie from Philippines
Suite 2 Bedroom
Stayed 2 nights in March 2015
Comfortable Stay
Staff were accomodating, room size decent and very clean.
It was memorable
Reviewed October 17, 2015

Arunee from Thailand
Family with older children
Suite 2 Bedroom
Stayed 3 nights in October 2015
Housekeeping isn't doing their work properly
Friendly Staff
Room (2 bed suite) was ok, living area isn't big. Daily cleaning service is really poor, some day they forgot to top up water, earbuds, table not wiped etc. The rest is fine. Free parking.
Reviewed October 16, 2015


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